Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

Job Overview:

As a Project Manager, you will be responsible for overseeing the production, assembly, installation, and commissioning of equipment. You will manage the entire project lifecycle from the design phase through execution, ensuring successful project closure and handover. You will work closely with internal stakeholders on the routine projects, coordinate with subcontractors, and ensure compliance with quality procedures and regulations.

Key Responsibilities:

• Manage the full project management lifecycle from design to project closure, including pre-delivery checks, testing, and handover.
• Attend project kickoff meetings to understand project scope, schedules, and deliverables.
• Coordinate the preparation of project drawings and documents, and review and implement change orders and amendments.
• Coordinate and schedule engineers and technicians to meet project deadlines.
• Prepare and monitor project schedules, coordinate with subcontractors, and gather information from suppliers.
• Manage pre-delivery testing, on-site installation, termination, and commissioning of equipment.
• Conduct technical reviews of plans to ensure compliance with codes and regulations.
• Continuously monitor project performance and provide accurate monthly project status reports to the management.
• Ensure compliance with all related quality procedures and departmental Business Continuity Plans.
• Perform any other duties of a similar nature or level as required.

Qualifications and Skills:

• Bachelor’s degree in engineering, Project Management, or related field.
• Proven experience in project management, preferably in energy and offshore sector or marine navigation systems.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Knowledge of quality procedures and regulations.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Certification in Project Management (e.g., PMP) is a plus.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About APACMed

Founded in 2014, the Asia Pacific Medical Technology Association (APACMed) is the first and only regional MedTech association in APAC, representing medical technology manufacturers (multinational corporations as well as small and medium enterprises), and local industry associations across the region. We are fully commited to faciliting patient access to safe and high-quality medical devices, in-vitro diagnostics, and digital health products by fostering innovative partnerships with government agencies, international organisations, healthcare providers, investors, academia, and other key stakeholders in the ecosystem.

Job Description

As Project Manager, Government Affairs, the candidate will advance and achieve APACMed’s policy objectives in Asia Pacific by developing and executing advocacy initiatives and providing ongoing analysis of country policy updates on localisation, ESG, and related topics.

Working closely with internal and external stakeholders, the candidate will serve as project lead for selected Government Affairs workstreams in Asia Pacific markets. This position reports to Head, Government Affairs.

Responsibilities:

Committee Agenda and Workstream Leadership:

• Support the Govt Affairs committee’s agenda and lead designated workstreams under the committee’s purview.
• Work with the Head of Govt Affairs to develop comprehensive project scopes, define objectives and strategize plans for effective execution.

Advocacy and Policy Development:

• Support advocacy related to local and international regulations affecting the medical devices and diagnostics industry in Asia Pacific markets.
• Develop well-informed policy options for consideration by APACMed members.
• Liaise with internal and external stakeholders to gather insights and feedback on proposed policies.

Relationship Building:

• Foster and maintain key relationships with internal association members, policymakers, embassies, chambers of commerce, local industry associations, NGOs, policy advisors, WHO, and other relevant stakeholders.
• Collaborate with these stakeholders to align interests and support APACMed priorities.

Resource Material Development:

• Assist in drafting policy advocacy communications, webinars, press releases, and white papers.
• Ensure that materials are clear, concise, and aligned with the organization's messaging and goals.

Event Organization:

• Plan and execute workshops, educational events, and engagements on priority policy topics.
• Manage all aspects of event organization, including selecting discussion topics, securing speakers, managing sponsors, handling logistics, and developing marketing collaterals.
• Create post-event reports that highlight recommendations and key takeaways for continuous improvement.

Industry Trends Monitoring:

• Stay updated on key industry trends and emerging issues in the medical devices and diagnostics sector.
• Conduct primary and secondary research to gather relevant data and insights.
• Analyze policy issues and assess their potential impact on the industry.

Desired Skills and Experience:

• Excellent analytical, organisational and negotiation skills
• Strong ability to synthesis, interpret and present data and insights for different audiences
• Strong project management skills
• Outstanding oral, written and presentation skills
• Working knowledge of healthcare and/or medical technology industry
• Ability to establish and maintain strong working relationships with diverse groups of people
• Ability to effectively communicate complex policy issues and their analysis to various stakeholders.
• Excellent written and spoken English

Qualifications:

• 5-8 years of professional experience in a field related to government policy/advocacy or healthcare policy, public health, ESG.
• Advanced degree in public policy, public health, health economics, law or other relevant discipline required
• Experience in a regional role in Asia Pacific and experience in the medical technology industry is advantageous

Working for an industry association such as APACMed offers unique opportunities to work closely with senior leadership from some of the world’s largest medical technology cokmpnies, and a variety of partners and stakeholders across the ecosystem. The position offers exceptional industry networking opportunities and the role is highly visible.

Assistant Project Manager

Job Responsibilities:-

• Under broad direction, this position is responsible for all phases of planning and execution on a medium-sized (typically less than $100 million total installed cost) project or may be responsible for a segment of a larger project
• Plans, organizes, coordinates and controls projects in accordance with the established policies, procedures, systems, and requirements approved by the company
• Has responsibility for day to day contact and communication with the client and focuses on providing client satisfaction
• Possesses knowledge of the respective industry
• Supervises personnel assigned to the project through subordinate leaders
• May also serve as the proposal manager of medium-sized projects
• Job role has budgetary type of accountabilities

Job Requirements:-

• Degree in Engineering
• Minimum 10 years of related experience, with average experience of 15 to 20 years
• Possesses knowledge of the respective industries including Onshore, Offshore, LNG, Refinery etc

This role is within the Business Management team, the predominant focus is on headcount, financials, and reporting.

• Assist team lead with managing and planning team financials, ensuring forecasting and budgeting are aligned with the targets.
• Assist with compiling monthly/annual reports, collect financial and operational data.
• Participate in collaborative initiatives with the team and stakeholders to simplify processes, improve and add value to existing business processes.
• Assist with preparing business review decks and other presentations as required for various management meetings, townhalls etc.
• Collate and maintain internal resources and documentation on collaboration sites.
• Support administrative tasks, on/offboarding procedures, invoicing and ad hoc tasks.
• Exposure to the various teams within Private Banking Operations.

Your Skills and Experience:

• Degree holder with 1-2 years work experience in Banking.
• Comfortable with numbers and possess strong analytical skills to investigate financial deviations and drivers.
• Pro-active and able to work under pressure.
• Willing to learn and take on additional challenges.
• Resourceful and independent with the ability to follow-through tasks.
• Good communication skills (oral and written) and interpersonal skills.
• Good knowledge of Microsoft Suites – Word, Excel, PowerPoint.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

As an Assistant Manager, you will be responsible for participating in and overseeing all aspects of our restaurant and bar together with the Manager, ensuring exceptional customer experiences, providing service to tables, managing staff, and maintaining the highest standards of quality and service. You will play a crucial role in creating a welcoming and vibrant atmosphere for our guests.

Bar Operations:

· Supervise the daily operations of the bar, including opening and closing procedures.

· Maintain adequate inventory levels of beverages, garnishes, and supplies.

· Develop and update bar menus, specialty cocktails, and beverage offerings.

· Ensure compliance with all relevant laws and regulations related to alcohol service.

Team Leadership:

· Recruit, train, and manage staff, including bartenders, servers, and barbacks.

· Schedule and delegate responsibilities to staff, ensuring smooth and efficient operations.

· Conduct regular staff meetings, provide feedback, and encourage professional growth.

Customer Service:

· Foster a culture of exceptional customer service, setting high standards for staff.

· Handle customer inquiries, feedback, and concerns with professionalism and tact.

· Create a welcoming and friendly atmosphere, ensuring an outstanding guest experience.

Service:

· Ensure tables are set impeccably, and that food and drinks are served promptly and at the correct temperature.

· Knowledgeable about the restaurant's menu offerings, including food and beverage options.

· Providing an excellent dining experience to customers.

Quality Control:

· Monitor and maintain beverage quality, presentation, and consistency.

· Conduct regular quality checks of beverages and enforce standard recipes and techniques.

· Ensure cleanliness and organization of the bar area and equipment.

Safety and Compliance:

· Enforce safety and sanitation standards, promoting a safe working environment.

· Comply with health and safety regulations and maintain accurate records.

· Ensure responsible alcohol service and address any incidents promptly.

Requirements:

• A degree or diploma in hospitality management or a related field is preferred.
• Relevant certifications in hospitality or bar management are a plus.
• Ability to contribute to the development of innovative promotions and events.
• Bring creative ideas to enhance the overall guest experience
• Establish and maintain positive relationships with suppliers and vendors.

Responsibilities

Generate new business by expanding existing accounts

Effectively managing existing client relationships to retain revenue

Use relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose solutions to clients

Evaluate and prepare business plans for key accounts.

Manage accounts through entire sales process; business development, prospecting, and specifications through contract negotiations, signing, and post-sales support

Deliver an accurate weekly, monthly & quarterly forecast of business

Partner collaboratively with channel partners in order to understand their business, creatively adopt programs to drive new revenue, and expand business partner relationships

Skills

Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma

Candidates with 1 year in sales related experience or no experience are welcome to apply as training will be provided.

A strong work ethic, positive attitude, and genuine desire to learn

SENIOR ADMIN & SUPPORT COORDINATOR

THE ROLE:

The Senior Admin & Support Coordinator will be responsible for overseeing all administrative duties that pertain to supporting the business division including director level support. This role will support the executive on driving assigned regional business programs and provide certain level of business management and reporting. This level of support includes, but is not limited to, project management, calendar and meeting management, travel, goods & services purchasing, report preparation, and expense reporting.

THE PERSON:

The ideal candidate would be someone with a welcoming approach, displaying professionalism, exhibits outstanding communication skills, problem solving, and is a collaborative standout colleague.

KEY RESPONSIBILITIES:

• End to end completion of all administration tasks and compliance to local legislation and practices
• Assist executive on schedule planning and prioritise key activities
• Support executive on major business review activities
• Support executive on leading assigned business programs
• Support executive on business reporting
• Support finance & marketing budgeting process
• Provide leadership to the business group regional Admin

PREFERRED EXPERIENCE:

• Advanced skills and experience with MS Office Applications
• Good leadership & strong problem solving skill
• Strong communication skills, both written and oral
• Ability to balance multiple tasks in a fast-paced environment
• Maintain a high degree of confidentiality
• Detail oriented with the ability to multi-task
• Ability to tackle business process and operational flow
• Ability to work with all levels of management
• Ability to work independently on projects with minimal supervision
• Strong interpersonal skills
• Strong customer-service orientation and approachable style
• Attention to detail and quality of all out-going materials and correspondence
• High level of initiative and organization
• Offer back-up support to other

ACADEMIC CREDENTIALS:

• Undergraduate degree is a plus

Job Highlights

• Exposure to the different sectors in the financial market
• Understand the work aspects of investor relations and corporate communications and shareholder communications
• Appreciate importance of investor rights
• Career development opportunities and training
• Work life balance and caring work environment
• Friendly with great teamwork as the backbone of the work culture

Job Description

Business Development and Corporate Engagement

• Execute a full suite of shareholder engagement initiatives such as dialogue sessions, fireside chats and questions on annual reports etc.
• Liaise with public listed companies and corporate partners on planning and organising stakeholders’ engagement programmes.
• Engage corporate partners who have sponsored their shareholders and employees for SIAS Associate Membership, market and promote this benefit within the partners’ organisation and to the investing community.
• Work with sponsors to deliver and fulfil sponsorship entitlements.
• Involve in part of the planning and executing of annual flagship events such as Corporate Governance Week, Investors’ Choice Awards and Investor Rights Campaign

Partnership and Community Engagement

• Identify and work with relevant partners to provide exclusive benefits and events for the betterment of our services to members.
• Work with respective departments to develop new membership benefits and exclusive members’ only events.
• Maintain good relations and customer service with corporates and members.
• Plan, execute and work within budget to promote membership to the public.
• Any other matters related to corporate and community engagement assigned by the Management

Requirements

• Diploma or Degree in Finance, Business, Marketing and/or relevant fields
• Minimum 2 years experience in Accounts Servicing, Fund Raising, Project Management and/or relevant fields is preferred
• Proficiency in Microsoft Office
• Self-driven, people oriented and a team player
• Good interpersonal communication and presentation skills
• Able to work under pressure and to tight deadlines
• Ability to communicate, build and maintain good relationship with the community.
• Excellent in oral and written command of the English language is essential, proficiency in Chinese language will be an added advantage to liaise with Mandarin-speaking members

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager will play a critical role in helping us to grow "IT services and technology talent management services" revenue from targeted industry sectors by new client acquisitions and thereafter, growing the client services portfolio.

• Take ownership and implement the agreed-upon strategy to boost IT services and technology talent management service revenue, in line with the business potential of the targeted segments.
• Identify new opportunities through referrals, networking, social media, internet research, sales leads, direct contact, and involvement in the RFP/tendering process.
• Initiate connections with prospects and engage with key stakeholders.
• Prepare and submit proposals in response to RFPs/tenders, presenting information about our services.
• Employ business development strategies to secure new business and foster growth.
• Proactively forge new client partnerships within targeted accounts, including organizational chart development.
• Leverage strategic industry/market analysis, internal communication, external promotions, and thorough client analysis to uncover revenue opportunities.
• Create opportunities to present our value proposition to senior executives and management-level contacts.
• Regularly update and maintain client information in accordance with Sciente standards/process.
• Collaborate with internal stakeholders and delivery teams to ensure client satisfaction.
• Monitor Purchase Orders/agreements and oversee the process until collections are completed.
• Meet or exceed key performance goals.
• Submit weekly report in a timely manner.
• Ensure compliance with Sciente’s values and policies.

Qualifications and Experience:

• A degree or diploma in IT/Finance/Business coupled with a flair for sales and business development.
• The ideal candidate should demonstrate a minimum of 5 years of successful experience in Sales/Business Development within the IT services sector.
• We are seeking an individual who is focused, disciplined, and capable of taking ownership of responsibilities to achieve desired results within specified deadlines. Proficiency in communication, interpersonal skills, presentation, and people management is crucial for success in this role.
• The ability to work independently, lead transactions to closure, and make informed decisions in the absence of detailed instructions is a key requirement.
• The desired candidate is someone who aspires to lead a meaningful life and upholds high standards of integrity.

To know more about us, please visit https://www.scienteinternational.com

Our office location is at Changi Business Park, near Expo MRT.

Confidentiality is assured, and only shortlisted candidates will be notified for interviews. You may send your resume to [email protected] as well.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

EA Licence No. 07C5639

Job Responsibilities:

• Develop product strategies and roadmaps of dApps and other blockchain products
• Lead the planning, design and development of high value products
• Collaborate with cross-functional stakeholders to ensure the delivery of high quality, performant and user-friendly products
• Perform market research and analysis
• Ensure best practices are followed in each step of the feature development cycle
• Produce best practices and SOPs to help scale the team

Job Requirements:

1. Bachelor's degree in Computer Science or similar discipline
2. 7+ years of experience in developing software products and 5+ years working as product owner
3. Work experience with renowned tech companies
4. Work experience and domain knowledge of blockchains and dApps

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037

About the company
Join a dynamic audit firm headquartered in the UK, where you'll thrive in a collaborative environment and make a meaningful impact in the world of accounting and advisory services. We are currently seeking talented individuals to join the Transfer Pricing team, with opportunities ranging from managerial roles to associates!

About the job
As a Transfer Pricing Manager, you'll be responsible for fostering strong client relationships, adeptly conveying transfer pricing concepts both verbally and in writing, and distilling complex ideas into clear, concise summaries. Additionally, you'll play a pivotal role in mentoring team members, empowering them to leverage their strengths and drive their self-development, while also contributing to business and practice development initiatives within the team.

Skills and experience required
Degree holder with experience in tax transfer, demonstrating a positive attitude and strong communication skills. For managerial level positions, proficiency in preparing transfer pricing documentation, tax value chain analyses, and benchmarking is required. Please note that the designation and compensation will commensurate with your level of experience.

Why is this a good role?
You get to work for a supportive and understanding Partner who provides mentorship. This role offers support for your professional growth, with reimbursement available for professional certifications such as ACCA, giving you the opportunity to invest in your continued education. Enjoy 15 days of annual leave plus an additional day for your birthday (available for senior positions and above). Additionally, a health allowance of $700+ per year covers health check-ups and wellness activities, including gym memberships. Claimable transport fees further contribute to your convenience, with the flexibility to work from home one day a week!

If you are a good fit, please click the 'apply' function for the role (EA: 94C3609\ R1984239). Consultant-in-charge: Stella Tan https://www.linkedin.com/in/sgtanstella

Job Responsibilities:

Marketing collaterals

• Responsible for the preparation of monthly fund factsheets (English and Chinese); ensure accuracy of the information and timely production for distribution
• Responsible for preparing and sending email notices to inform distributors and corporate clients on newly lodged prospectus, annual reports and fund related matters
• Preparation of monthly and quarterly reports for clients

Client Services

• Respond to queries coming from distributors and corporate clients; and general hotline and ContactUs email inbox
• Liaise with Registrar on client’s account opening and updates, trades and settlement related issues
• Assist clients with Unit Trust redemptions for retail clients

Business Development Support

• Respond to sales team's Fund related requests
• Prepare responses to clients' due diligence questionnaires
• Assist with onboarding of new corporate/ institutional accounts. Liaise with Regulatory compliance and client to fulfil onboarding requirements and documentation. This includes gathering the onboarding documents from institutional clients and assessing documents.
• Work closely with the firm's Compliance department to ensure client accounts adhere to the firm's Compliance Standards (Client reviews and Due diligence)
• Ensure accurate and prompt payment to Business Development vendors and suppliers
• Identify areas of improvements in processes/system enhancement
• Work on adhoc projects or any other duties as may be assigned from time to time

Pre-Requisites:

• Degree, preferably in Business, Finance & Accountancy
• At least 5 years of relevant experience in the financial industry (in the fund administration role or unit trust operations would be advantageous)
• Good understanding of unit trusts
• Proficient in Microsoft Office, in particular, MS Excel and Word
• Strong interpersonal and communication skills
• Meticulous and diligent individual with positive attitude
• Self-motivated
• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement at Data Protection Policy | Lion Global Investors on how we may collect, use and disclose your personal information.

Please be informed that only shortlisted candidates will be notified.

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Provide reports and analyse email to streamline and work with team lead to improve on the SLA and be involved in the emails reduction initiatives.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English