Job Description:

The responsibilities for this role includes managing the cleaning operations of the organisation, overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. He/She is also required to carry out capability development activities and any other operational requirements as directed by the management.

He works in an office environment and performs site visits when necessary. He builds relationships with relevant stakeholders and clients as part of his role in performing operation duties.

He is organised, responsive, approachable, resourceful, service-oriented leader, able to multi-task and manage operations effectively.

Job Scope:

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures to during cleaning operations
• Facilitate budget planning for cleaning operations
• Evaluate relevant data to propose recommendations for cleaning process improvement
• Develop and review operation plans to improve work procedures and quality service delivery
• Implement strategic plans to improve relationships with clients
• Plan and select appropriate equipment and/or technologies and supplies for project sites
• Ensure sufficient stock of supplies of materials and equipment
• Evaluate the identified and recommended equipment and/or technologies that are suitable for business operations
• Oversee the control and allocation of resources to project sites
• Manage the planning of work schedules and deployment of manpower
• Manage the capability development of staff
• Develop plans to promote good teamwork in alignment with organisational core values
• Oversee the preparation of tender specifications and quotations for cleaning operations
• Manage internal and external parties during contract development to analyse and solidify an overall contract strategy
• Manage negotiating terms, conditions and pricing, and ensure they are accurately executed and satisfied
• Manage actions with internal procurement and legal teams if required
• Manage existing and contract conflicts
• Analyse potential contract risks arising from contract changes
• Review guidelines on contractual clauses to mitigate contract conflicts
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Join us as a Assistant Bar Manager in Holiday Inn Singapore Atrium. Reporting to the F&B Operations Manager, your main responsibilities are managing the bar/lounge operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals.

Your day-to-day responsibilities are:

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• Design promotional material which is aimed at increasing revenue, covers and profit for the Bar with the approval of the Food and Beverage Manager
• Delivers daily briefings and attends other Food and Beverage meetings as scheduled and prepare training sessions in line with a departmental monthly calendar
• Train the bar team, wait help and bus help in basic beverage knowledge and beverage service
• Works with Superior on manpower planning and management needs
• Guests are advised on alcoholic beverages including the strengths of alcohol is advised and guests are advised as to their effect
• Compliance with legal provisions of local liquor codes
• Take appropriate action to resolve guest complaints, inventory and requisition on bar items according to bar stocks.
• Correct use of refrigeration system
• Effective operation of the post-mix syrups bulk dispense system
• Operating the beer reticulation system and adhering to stock control procedures
• Complete spillage report and submit to F&B Operations Manager at the conclusion of each shift

What we need from you

• Diploma in Hotel Management, Food & Beverage, or related field, with 4 years’ related experience, including supervisory experience, or an equivalent combination of education and experience.
• Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Demonstrates ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Possesses problem solving, reasoning, motivating, organizational and training abilities.

Employee Benefits

• Competitive remuneration that commensurate with skills and knowledge.
• Health and dental insurance.
• Birthday off / Duty meal / Laundry
• Training and Development Opportunities.
• Up to 50% F&B discount at IHG Hotels selected restaurants.
• Special employee hotel accommodation rates at all IHG Hotels worldwide

What We Offer In return for your hard work, you can look forward to a highly competitive salary and benefits package – What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. So whoever you are, whatever you love doing, if you’re ready to make the move to a great new career opportunity, we’ll make sure you’ll have Room to be yourself.

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

Find out more by going to careers.ihg.com!

Have a question and prefer to message us via Telegram?

Feel free to drop us a message at our telegram bot (https://t.me/JobsAtHolidayInnSporeAtrium_bot)

As the Contact Centre Manager, you will be responsible for overseeing and optimizing the performance of our contact centre, ensuring that customer interactions are efficient, effective, and aligned with the company's service standards. You will play a pivotal role in driving customer satisfaction, team productivity, and process improvements within the contact centre.

B. JOB SCOPE/ KEY RESPONSIBILITIES

1. Lead and motivate a team of customer service representatives to achieve performance targets and deliver exceptional customer service.

2. Conduct regular coaching and training sessions to enhance the team's skills and knowledge.

3. Monitor key performance indicators (KPIs) and implement corrective actions to ensure targets are met or exceeded.

4. Develop and implement effective contact centre strategies to improve operational efficiency.

5. Analyse customer feedback and develop initiatives to continuously improve service quality and implement best practices to enhance the overall customer experience.

6. Be responsible for managing the contact centre’s overall cost and ensuring its financial viability (before allocation of HQ cost).

7. Leverage technology solutions for enhancing contact centre operations.

8. Provide regular updates on contact centre’s performance and utilize data-driven insights to make informed decisions and drive continuous improvement.

9. Identify and assess any business and operational risk pertaining to contact centre constantly and develop internal controls to prevent, detect or mitigate them.

10. Ensure contact centre meet all operational and audit requirements of its funders and customers and follow up with rectifications of non-compliances where necessary.

11. Any other work-related other duties and responsibilities that may be assigned by the management from time to time.

C. JOB HOLDER’S REQUIREMENT

• Bachelor's degree in Business Administration, Management, or a related field.

• Proven experience in contact centre management with a minimum of 8 years in a leadership role.

• Strong ability to budget and perform financial analysis.

• Strong knowledge of call centre technology, performance evaluation techniques and customer service metrics.

• Strong problem-solving ability and analytical skill.

• Self-starter and resourceful.

• Excellent multitasking, time management, and leadership skills.

• Passionate in working with person with disabilities (PwDs)

Job Objectives:

Tasked with aiding the Security Manager in safeguarding properties and ensuring the well-being of guests, employees, and the hotel. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policies. Documents all action in the department, including: emergencies, loss, theft, or accident.

Primary Responsibilities

• Manages the Security Department, alongside with Security Manager.
• Oversees the security department and their day to day operations.
• Trains all security personnel in their areas of responsibilities.
• Reviews policies, procedures, and instructions on a regular basis.
• Evaluates possible hazards or threats to security.
• Promotes a safety attitude amongst all employees.
• Ensures safety of persons in the hotel and property assets.
• Reports irregularity in employee or guest behavior.
• Handles loss, damage and accidents.
• Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.
• Investigates theft as reported by guest or employee.
• Documents all action in the department, including: emergencies, loss, theft, or accident.
• Participates in weekly department heads meeting in absence of Security Manager - Rooms Division Meeting and any others if requested.
• Secondary liaison for interacting with government officials, ministries, and law enforcement agencies.
• Reviews emergency procedures regularly.
• Delivers security training and promotes awareness within the hotel.
• Performs other duties as assigned by Security Manager.

Job Requirements

• Minimum education of High Vocational diploma in any discipline. Bachelor degree holder have an advantage.
• At least 3 years’ experience in a similar position in security & safety operations.
• Basic knowledge of local laws, investigative methods and fire safety.
• Criminal-free record
• Have good English communication skills both in written and spoken
• Possess professional disposition with good communication and interpersonal skills

Job Description:

The Cleaning Operations Manager is responsible for managing the cleaning operations of the organisation. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. He/She is also required to carry out capability development activities and any other operational requirements as directed by the management.

He works in an office environment and performs site visits when necessary. He builds relationships with relevant stakeholders and clients as part of his role in performing operation duties.

He is organised, responsive, approachable, resourceful, service-oriented leader, able to multi-task and manage operations effectively.

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures to during cleaning operations
• Facilitate budget planning for cleaning operations
• Evaluate relevant data to propose recommendations for cleaning process improvement
• Develop and review operation plans to improve work procedures and quality service delivery
• Implement strategic plans to improve relationships with clients
• Plan and select appropriate equipment and/or technologies and supplies for project sites
• Ensure sufficient stock of supplies of materials and equipment
• Evaluate the identified and recommended equipment and/or technologies that are suitable for business operations
• Oversee the control and allocation of resources to project sites
• Manage the planning of work schedules and deployment of manpower
• Manage the capability development of staff
• Develop plans to promote good teamwork in alignment with organisational core values
• Oversee the preparation of tender specifications and quotations for cleaning operations
• Manage internal and external parties during contract development to analyse and solidify an overall contract strategy
• Manage negotiating terms, conditions and pricing, and ensure they are accurately executed and satisfied
• Manage actions with internal procurement and legal teams if required
• Manage existing and contract conflicts
• Analyse potential contract risks arising from contract changes
• Review guidelines on contractual clauses to mitigate contract conflicts
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

Job Description:

The Cleaning Manager plays a crucial role in overseeing the sales, operations, and social impact of our cleaning social enterprise. You will be responsible for managing a team of supervisors and cleaners, ensuring the efficient delivery of cleaning services across various sites.

Key Responsibilities:

1. Sales and Marketing: Develop and implement strategies to acquire new clients and maintain existing partnerships.
2. Operations Management: Oversee scheduling, manpower deployment, and resource allocation to ensure timely and effective cleaning services.
3. Team Leadership: Provide leadership and guidance to supervisors and cleaners, fostering a positive and motivated work environment.
4. Training and Development: Conduct training sessions and workshops to enhance the skills and knowledge of the cleaning team.
5. Quality Assurance: Monitor service quality and implement measures to continuously improve cleaning standards
6. Social Impact: Collaborate with stakeholders to achieve social impact goals and promote the integration of disadvantaged individuals into the workforce.

Qualifications and Experience:

1. Previous experience in the cleaning sector or social service sector preferred.
2. Strong leadership and communication skills.
3. Ability to multitask and manage multiple priorities effectively.
4. Commitment to promoting social impact and inclusion.

Job Description:

As a Wind Turbine Energy and Sustainability Manager, you will be responsible for overseeing the efficient operation and maintenance of wind turbine facilities, as well as implementing sustainability initiatives to optimize energy production and reduce environmental impact. Your role will involve managing all aspects of wind turbine operations, including maintenance scheduling, performance monitoring, and compliance with regulatory standards. Additionally, you will develop and execute strategies to enhance sustainability practices, minimize carbon footprint, and promote renewable energy usage.

Key Responsibilities:

1. Manage the day-to-day operations of wind turbine facilities, including monitoring turbine performance, scheduling maintenance activities, and ensuring compliance with safety and environmental regulations.
2. Conduct regular inspections and assessments of wind turbines and associated equipment to identify maintenance needs, troubleshoot issues, and optimize performance.
3. Collaborate with engineering and technical teams to implement improvements and upgrades to enhance turbine efficiency and reliability.
4. Develop and implement sustainability initiatives to maximize energy production and minimize environmental impact, such as optimizing turbine placement, implementing wildlife protection measures, and reducing noise emissions.
5. Monitor energy production data, analyze performance metrics, and generate reports to track progress and identify opportunities for optimization.
6. Stay informed about industry trends, emerging technologies, and regulatory developments related to wind energy and sustainability practices.
7. Engage with stakeholders, including local communities, government agencies, and environmental organizations, to address concerns, promote awareness, and foster positive relationships.
8. Implement strategies to enhance the overall sustainability of wind turbine operations, such as waste reduction, water conservation, and use of eco-friendly materials.
9. Manage relationships with suppliers, contractors, and service providers involved in wind turbine maintenance and support activities.
10. Lead training and development initiatives to ensure staff members are equipped with the necessary skills and knowledge to support sustainable wind turbine operations.

Requirements:

1. Bachelor's degree in Renewable Energy, Engineering, Environmental Science, or related field. A Master's degree is preferred.
2. Proven experience (15+ years) in wind energy operations, maintenance, or project management.
3. Strong understanding of wind turbine technology, operation principles, and maintenance practices.
4. Knowledge of regulatory requirements, industry standards, and best practices related to wind energy and environmental sustainability.
5. Experience with data analysis tools, performance monitoring systems, and software used in wind energy operations.
6. Excellent project management, problem-solving, and decision-making skills.
7. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and engage stakeholders.
8. Certification or training in wind turbine operations and maintenance is desirable.
9. Demonstrated commitment to environmental sustainability and renewable energy.
10. Willingness to travel to wind turbine sites and work in outdoor environments as needed.

This job description outlines the key responsibilities and requirements for the role of Wind Turbine Energy and Sustainability Manager.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

General Description

The Registration Manager (“RM”) manages vessel registration, mortgage and corporate transactions. The RM provides authoritative Registry information to clients, and promptly answers client queries. The RM vets submitted registration, mortgage and corporate documents. The RM guides clients through the process to ensure transactions are completed according to requirements and client imperatives. The RM communicates clearly and efficiently with clients and ensures prompt and reliable registration and corporate service in line with internal procedures. The RM participates in efforts to market the Registry, attending client meetings and marketing events upon request. The RM performs other services required to ensure a high level of service and daily Registry operations.

Essential Duties and Responsibilites

Vessel and Mortgage Registration

• Provide full-service for vessel registration and mortgage transactions;
• Guide clients through vessel and mortgage registration process, providing information and answering queries;
• Reserve vessel names and assign vessel official numbers, call signs and MMSI numbers;
• Record mortgage instruments and financing charters;
• Create registration files, upload documents, enter/maintain vessel and ownership particulars;
• Vet registration and mortgage documents for accuracy and conformity with legal requirements;
• Provide feedback to clients regarding draft vessel registration documents and mortgage instruments;
• Coordinate vessel and mortgage registration closings with clients, colleagues and other offices;
• Issue registration and mortgaged certificates;
• Follow-up on outstanding items to ensure complete post-closing files;
• Troubleshoot and propose solutions to vessel and mortgage registration issues;
• Train registration staff, as necessary;
• Participate in marketing meetings, shipping events and workshops.

Corporate

• Authoritatively answer client queries regarding the Corporate Registry, including questions regarding corporate advantages, requirements and procedures;
• Provide clients with information on Company formation and FME Registration;
• Guide clients through company formation and FME registration;
• Review and approve KYC;
• Review, vet and process corporate applications, including company formation, FME registration, issuance of certificates of good standing, filing documents in the public register, recording documents, withdrawals and dissolutions, re-domiciliations and issuance of share certificates.

General Qualification Guidelines

Experience, Education and Certification

• University graduate, law graduate preferred;
• At least 5 years of experience;
• Legal experience preferred;
• Maritime industry experience preferred.

Knowledge, Skills and Abilities

• Resourcefulness and solutions-oriented approach to issues;
• Ability to deliver high-quality service and manage client expectations;
• Confidentiality;
• Fluent written and oral English language and business correspondence skills;
• Comprehensive knowledge of Liberian Maritime Law, Regulations and registration procedures;
• Written and oral Mandarin, Hindi and/or Bahasa language proficiency preferred;
• Proficient knowledge of Microsoft Office and Adobe applications;
• Ability to remain calm and work efficiently in a high-paced environment;
• Ability to organize and prioritize work to meet deadlines;
• Well-developed interpersonal and communication skills;
• Well-organized and detail-oriented;
• Ability to work both independently and as part of a team;
• Ability to delegate and supervise work;
• Availability to work outside regular business hours according to business needs;
• Ability to work closely with clients and represent the company in a professional manner.

Our client, a well-established company is seeking for a Compensation & Benefits ( Com & Ben ) / Performance & Rewards , HR Manager - $ 6,000.00 to $ 7,000.00 + AWS + Bonuses / Central Area

Requirements

• Diploma or Degree in Human Resources or Business or relevant
• At least 5 years specalised experience in full Compensation and benefits / Performance & Rewards functions
• Supervisory experience
• Strong in Excel and familiar with Payroll system (review Payroll)

Others

• Salary up to $ 6,000.00 to $ 7000.00 + AWS + Bonuses
• 5 days work week
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

General Description (Job Scope)

• Responsible for overseeing the department's operations covering the customers business requirements from order fulfilment, delivery timelines, inventory integrity, record and documentations
• Training and development of staffs ensuring job compliance, discipline and quality work output from staff
• Preparation of management KPIs for timely reporting and management review
• Invoicing of customers for timely collection of revenue
• Handle day to day operation issues
• Any other assigned duties in the warehouse as instructed by superior

Skill Required

• Hands-on experience in storekeeping will be an added advantage.
• Good communication skills
• Ability to converse in English
• Accuracy and speed in performing daily activities

Experience and Qualification

• Diploma in Logistics Mgt
• Minimum 4 years experiences in the warehouse/logistics operations in a MNC or freight forwarding/logistics company.

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

A Goup of 4 companies with one account consolidation

• Full set of Accounts
• Incharge of staff and workers payroll
• Year end audit & taxation, board resolution matters, monitoring cost and budget
• Billing and account payable / receivable
• CPF submission and CPF board audit work
• Using cloub base Glove 3 ERP system
• Preferably professional Diploma with experience or Degree
• Preferably with experience in construction background

Responsibilities:

• Manage and lead the project team
• Coordinate with external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Requirements:

• Minimum 8 years of IT work experience with at least 5 years of Project management experience
• Certifications in Project Management would be an added advantage
• Able to balance between project requirements and people management to achieve project targets within deadlines and budget
• Able to handle multiple tasks/projects simultaneously
• Customer-oriented person with excellent communication skills, both written and verbal
• Proficiency in spoken and written Japanese Language is a must as the role is required to liaise with Japanese clients

Job Description

• Understand and comply to all warehouse related safety, quality & operating processes.
• Perform 5S in warehouse.
• Perform warehousing activities including inbound, outbound and cycle count, in a timely and orderly manner.
• Conduct visual inspection and report any non-conformity / exception from shipment
• Support Supervisor to achieve all required KPI.
• Perform general warehousing duties including maintaining database integrity, stocktaking, material handling, documentation control, etc.
• Ensure all documentation are accurate and submitted timely.
• Participate in process improvement initiatives and implementation.
• Continuously striving for higher level of performance efficiency.

Requirements

• Minimum 4 years of related experience
• PC literate, preferably familiar with Warehouse Management System
• Forklift license and/or Reach Truck license is an advantage

Job Responsibilities

· Lead team in People, Equipment and Product (PEP) and ensure the assigned outlet runs smoothly.

· Lead team in all station (service, kitchen, bar and cashiering) procedures to ensure exception experience for the customers.

· Lead team in all back-of-house preparation procedures to ensure high quality product is served.

· Lead team in all general housekeeping and cleaning procedures.

· Lead team in delivering Quality, Service and Cleanliness (QSC) standards of the assigned work stations.

· Lead team in marketing and promotion campaigns to maximise sales.

· Use resources to ensure optimum and efficient use of resources, including planning, allocating and scheduling of resources to tasks.

· Review, control and monitor the weekly staff schedule and overtime according to established company policy.

· Ensure all reporting relating to assigned store are completed promptly

· Performing any other duties as assigned by supervising manager and/or Management

Job Requirements

· Minimum 2 years of experience in F&B industry

· Minimum 1 year of experience managing staff

· Strong interpersonal and communication skills

· Independent and able to multi-task

· Possess problem solving, motivating and organization skills

· Strong passion for delivering quality service with a smile

· Able to do shift work, weekends and public holidays

Responsibilities:

1. Communicate with customers about Ascend mature solutions, cases, and product performance, design and implement customized solutions based on requirements, and raise high-value competitiveness requirements for the platform. Incubate joint solutions with ISVs in various industry application scenarios based on the competitiveness of Ascend.

2. Huawei cooperates with partners to train and optimize PyTorch/MindSpore/TensorFlow models based on the Atlas hardware platform, improving the performance and precision of model adaptation to Ascend.

3. Dedicate to AI framework and model adaptation development and optimization, and work with partners to design, build, migrate, and adapt AI solutions to support high-quality project delivery and improve product efficiency and experience.

4. Closely follow the latest developments in the field of deep learning and apply new technologies and methods to projects.

C Q Requirements

Expertise:

1. Bachelor degree or above in computer/electronic communications, etc.

2. Have general knowledge of more than one development language, such as Python, C++, and Java. Be familiar with open source tools or platforms in the AI field.

3. Have experience in AI, big data, and cloud computing, and be able to design and implement AI industry projects.

Business skills:

1. Have basic AI knowledge, such as deep learning, machine learning, computer vision, and natural language processing, and be familiar with at least one mainstream AI computing framework.

2. Experience in developing or using AI chips, operators, AI frameworks, and AI cloud platforms is preferred.

3. Experience in industry application solution design and implementation, and model optimization is preferred.

4. Be able to adapt to domestic business trips, partner communication, and activity support.

5. Clear logical thinking, proactive, responsible, good team communication and collaboration skills, and able to collaborate with team members from different backgrounds to solve complex technical problems.

6. Willingness to continue learning and actively track the latest trends in artificial intelligence and deep learning.

Manager – Social Media & Community Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Manager – Social Media & Community Management is a position that reports directly to the Director Communications & Marketing. Responsible for social media as a critical brand building and customer communications channel, the manager and his/her team will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in marketing and social media management.

This job opportunity is based in Singapore.

The Communications & Marketing business unit consists of marketing, communications, branding, social media and events functions. The team focuses on improving the visibility and the awareness of Star Alliance’s brand.

This is a high-profile role for the successful candidate to manage Star Alliance’s social media communications and community management functions.

Job Summary

Social Media Management:

• Social Media Strategy: Develop and implement effective social media strategies to achieve marketing goals.
• Content Creation and Curation: Generate creative and engaging content for all social media channels. Maintain content calendars and schedules for consistent posting across all platforms.
• Collaboration: Work closely with marketing and communication teams to align social media strategies with overall marketing goals. Collaborate with influencers, partners, and other stakeholders to expand reach and engagement.
• Agency Management: Collaborate with the social media agency to create visually appealing graphics and multimedia content, and strategically relevant communication messages.
• Analytics and Reporting: Track and analyze key performance indicators (KPIs) to measure the success of social media campaigns. Provide regular reports on social media performance and make data-driven recommendations for improvement.
• Stay Up-to-date and Compliant: Stay informed about changes in social media algorithms and adjust strategies accordingly. Ensure all social media activities comply with relevant regulations and guidelines.

Community Engagement:

• Fostering a community: Maintain a strong online community by responding to comments, messages, and mentions. Identify positive brand mentions and turn them into brand building opportunities and conversations on social media.
• Troubleshoot: Address customer queries received on various channels, including social media, and collaborate with internal teams to resolve promptly and communicate back.
• Process Owner: Own and improve the process of funneling customer queries from all channels, and segregate and manage/solve them as per the defined resolution matrix.
• Partner Management: Own the relationship with backend partner, develop FAQs and other material to aid customer query resolution. Train partners as necessary.
• Innovative solutions: Evolve community management with digitalisation and innovative solutions to enhance customer query resolution.
• Data Analysis & Reporting: Track performance and report results periodically.

Your Profile

• A minimum of 4 years work experience in a Social Media & Community Management role
• Bachelor’s degree in Marketing, Communications, or a related field.
• Strong understanding of social media platforms, algorithms, and best practices.
• Excellent written and verbal communication skills.
• Proficient in social media management tools and analytics.
• Creative mindset with the ability to think outside the box.
• Strong organizational and multitasking skills.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position
• Unlimited contract
• Flight benefits
• Staff team events

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you by submitting your application.

Job Description:

• Translate into various clinics resource planning as well as cater to individual Private and Subsidised clinic needs
• Oversight and review all clinical domains’ manpower planning and allocation in outpatient clinics
• Review and manage doctors’ general and specialised resource templates set up together with Clinical HODs and clinics stakeholders.
• Responsible for faculty roster planning and management together with clinical HODs.
• Oversight, monitor and review utilisation of all clinics resources and different models of care in outpatient clinic
• Understand needs, identify priorities and strategic directions to align organization goals
• Establish, review, analyse and monitor clinic key operational efficiency performance indicators
• Propose and review action plans and new models of care to ensure the maintenance of overall quality of care delivery to patient in collaboration with Clinical HODs and clinics stakeholders
• Provide timely management reports and update management on various outpatient clinic performances and key initiatives regularly
• Perform other duties / projects as requested by HOD
• Oversee, map service touch points in the patient journey and roll out clinic initiatives in alignment with SNEC Management/ SingHealth objectives
• Engage stakeholders to identify and work on areas of improvement based on patient feedback to improve patient experience
• Oversight the development of the outpatient clinics’ business goals and objectives and provide support in the planning and implementation of action plans and processes
• Formulate yearly departmental work plans, capital and manpower budget based on appropriate workload indicators with inputs from clinics stakeholders team
• Recommend acquisition of various capital equipment to met the clinical departments and organisation needs
• Perform market analysis, identify gaps and potential opportunities with community partners and stakeholders
• Establish framework and key performance indicators to regularly review and assess efficacy of our engagement initiatives
• Present timely updates and reports to management
• Oversight in the planning and reviewing of outpatient services together with facility operation team and clinic stakeholders.
• Involved in the centre ongoing clinics upgrading projects in outpatient clinics
• Regular review of clinic facility utilisation and management
• Regular engagement of Management and clinic stakeholders on service area gaps and areas of improvement
• Identify areas of improvement, analyse and implement work processes or initiatives to enhance clinic productivity and efficiency
• Spearhead, monitor and review of quality and work process improvement projects

Job Requirements:

• Possessed a recognised Degree in any discipline
• With 7 to 8 years of experience in healthcare institution with ground working experience in clinical operations
• At least 5 years working in a supervisory/ managerial level
• Strong people management and interpersonal skills; excellent organising and coordination skills

Job Purpose

The Product Manager will be responsible for spearheading business growth initiatives and drive the operations of our outbound marketing activities. This entails taking the helm in assessing and guiding the market profile of our outbound marketing endeavors. This role will work together with the Marketing Manager to drive the development and meticulous execution of strategies specifically tailored for KARL STORZ’s endoscopy business in the Southeast Asia and Taiwan region. This role demands strategic foresight, adept market evaluation, and an unwavering commitment to position our company as a key player in these dynamic and promising markets to strengthen our brand and boost sales.

Key Responsibilities

• Support the marketing review in gathering market intelligence and insights, competitive developments and clinical trends.
• Analyze industry trends, competitive landscapes, and regulatory changes to stay ahead in the rapidly evolving medical technology sector.
• Collaborate with Global and Regional teams to develop and execute strategic plans and forecasts aligned with overall sales targets and business needs.
• Implement data-driven strategies to capitalize on market trends, ensuring a proactive and adaptive approach to business development.
• Support the business in planning and execution of Product launches, medical tradeshows/workshops and other online and offline marketing activities.
• Collaborate with local Sales and Marketing teams in planning product launches, medical tradeshows/workshops, and other online and offline marketing activities.
• Create and update campaigns logs inthe CRM system.
• Develop clinical techniques and knowledge which supports identified product mix and strategies.
• Train and develop clinical and product knowledge of sales teams.
• Build new and maintain regional KOL/DOL to advocate KARL STORZ brand.

This description of responsibility is not concluding and therefore can be changed or amended at any time.

Requirements

• Degree in Marketing, Business or equivalent
• Proficiency in German language will be a large advantage due to frequent liaison with headquarter teams.
• Minimum 3 years in a global or regional marketing role in a Multinational Company
• Solid experience in end-to-end product management of medical devices
• Experience with regional Key Account Management and network building
• Able to communicate well, listen and provide workable solutions to facilitate work, overcome constraints and solve problems
• Ability to impart product, sales/marketing knowledge, business knowledge, to sales staff and support staff through regular training, motivating, counselling, mentoring, etc.
• Strong organization skill, self-starter, self- motivator, independent and an achiever. At the same time, is also an excellent team player and able to work very well and co- operatively with different departments with a deep understanding of team dynamics.
• Able to assist in creating and maintaining a harmonious and excellent work environment for fellow colleagues to work in.
• Ability to travel within the Southeast Asia and Taiwan region (30%)

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 0-2 years experience in project sales
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

• Develop new business for freight forwarding, warehousing, transportation, 3PL and any related logistics fields from new customers,
• Create an Account Plan for the target accounts describing the penetration and maintenance strategies
• Create an Account engagement plan detailing the relationship development and business reviews
• Further develop the Company’s business scope with existing customers of Freight Forwarding Division and 3PL Division,
• Act as the main window to Japanese key accounts to maintain the business with them
• Create Sales Roadmap for the development of Pharma vertical for Singapore
• Act as the competence centre for Pharma related Inquiries and Opportunities
• Maintain a pipeline for both 3PL and Pharma accounts based on company target and average achievement ratio
• Based on the full & deep understanding of customers as-is status, requirements, and needs, to deliver customers best solutions and improvement proposals,
• Support the development of the pricing model and financial feasibility of the project, and spearhead the pricing strategy
• Liaise with company’s 3PL division, freight forwarding business development dept and overseas offices such as sales department and technology department in the parent company in Japan to maximize the benefit of both the customer and the company,
• Take a lead to go through necessary approval processes of the big business acquisition and/or investments following Company’s & its parent company’s standards,
• Through above activities, to fulfil Company’s target of business development,
• Develop roadmap and overarching design of company’s business development and growth strategy with DMD and General Managers from other departments of the Company,
• Preparing necessary reports and presentation materials such as but not limited to the company’s Executive Meeting, Board Meeting, Parent Company’s quarterly meetings, etc,
• Report customers’ and markets’ trend to the Management,
• In joint efforts with the FWD Sales Team, 3PL Division and Accounting Department, to follow-up on payments from both existing and new customers,
• Staff management and development of the Sales Department, and
• Any other duties as assigned by Deputy Managing Director.

Requirements

• Minimum 7 years of relevant work experience in Freight Forwarding and 3PL industry,
• Proficient in both written and spoken English and Japanese language at business level for liaison with local and Japan stakeholders.
• Experienced in business development activities at MNC Regional headquarters
• Proven track record of experience in process improvement of business development activities such as the planning and implementation of CRM systems,
• Possess high awareness and interests about improvements, growth and adopting new business models & technologies,
• Possess financial acuity to support pricing models and financial feasibility
• Experienced in Pharma logistics industry and strong understanding of Pharma customer requirements, processes and statutory requirements
• Background in Quality management and CAPA processes
• Experience in developing sales strategies and market penetration
• Experience in implementation of state-of-the-art technologies such as automation technology to logistics business will be an added advantage,
• Good ability to manage and effectively interact with all levels of staffs,
• Possess excellent management skills, strategic and growth mindset,
• Good ability to strategize and solve problems using creative & innovative approach, and
• Excellent communication and people skills.

This role with be a 9 Months Contract Role based in Singapore

Working Location will be West side.

Under Inclusion and Empowerment (I&E) department you will, help to run a program for Team Empowerment Program:

• Multiple cohorts of around 40 people each time will be invited to a journey of multiple months starting with a 2 days boot camp followed by multiple touch points.
• Bring a coherent posture, tools and methodologies across all managers with their teams
• Invite to a posture shift by practicing it, intensively and follow-up
• To help to accelerate the rollout we are looking for one position that could help to ease all the aspects for the program from logistic, documentation, execution and follow-up.
• Facilitator of the current curated 2 days boot camp and the follow-up session
• Trainer
• Co-designer for the follow-up and exchange with the I&E Head of Department to adapt
• Content creator for new modules
• Review & standardize the current modules to be shared with French Entities.
• Logistic & preparation for the multiple cohorts

Qualifications and Profile

• At least 5-7 years of relevant experience in facilitation / Teaching and stakeholder management is required for this position.
• Methodologies: Heart of Agile, Management 3.0, Solution Focus, Host leadership
• Having a background around Intrinsic / Extrinsic motivation
• Delegation & priority management
• Agility from the culture perspective and not just on the process part
• Group dynamic and engagement
• Storytelling technics