About LRN:

Do you want to use your client service and sales experience to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact.

LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster ethical and responsible cultures. After two recent acquisitions and significant organic growth we are proud to be serving nearly 3,000 clients across the US, EMEA, APAC, and Latin America. Our state-of-the-art platform offers clients an intuitive user interface, mobile app, robust analytics, and industry benchmarking enabling clients to create, manage, deliver, analyze, and audit their ethics and compliance programs to align with regulatory guidance. We help some of the world’s most recognized brands reduce organizational risk – enabling them to focus on what they do best.

Position Overview:

LRN is seeking a Client Success Manager to maintain relationships and ensure value delivery within our existing customer base. In this role, you will be one of two primary points of contacts for clients with the other being a delivery Project Manager. You will work closely with the Project Manager and other LRN teams to ensure successful adoption and utilization of the LRN solution set (library content, platform, bespoke learning solutions, and advisory consulting). You will be an ambassador for LRN by being a trusted strategic advisor to our clients, a strong customer advocate, and the link between LRN and our existing customer base.

The individual in this role will have the opportunity to:

• Acting as the strategic partner between LRN and several of our most important and strategic clients by building relationships with multiple contacts and buying centres
• Participating in the planning process with clients regarding the deployment and utilization of LRN’s licensed solution set
• Proactively analysing client health metrics, and usage of products and content, and recommending optimization and improvements as appropriate
• Executing on-going formal Program / Business Reviews with client stakeholders and sponsors
• Monitoring all account work streams and projects (i.e., working with internal teams to ensure client satisfaction

• Managing all commercial aspects of the relationship including contract amendments, recognition forecasting, statement of work, pricing, and service credits
• Grow existing accounts by finding new buyers and introducing new and/or enhanced LRN products/solutions to existing buyers
• Representing the voice of our clients to internal teams including sales, content and technology

Qualifications and skills:

• Minimum of three years of solid client-facing relationship or account management with experience retaining and expanding a book of existing accounts

• Exceptional relationship development and management abilities and a proven commitment to customer service
• Experience supporting individuals who are using a SaaS business application
• Ability to bring clarity, structure and discipline to a variety of situations and environments and experience working with complex projects
• Extremely effective written, oral, and presentation communication skills
• Strong Microsoft Office skills and a working knowledge of technology and system interfaces

• Familiarity with Salesforce.com
• Knowledge of Customer Success Management tools like Gainsight
• Knowledge of Ethics and Compliance learning space and/or working with learning platforms and solutions
• A high degree of ethics and integrity and a desire to help organizations do the right thing and to pursue LRN’s mission of inspiring principled performance

LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsible for operations within assigned stations, administration and profitability of the bar. This includes the preparation and presentation of all beverages in conformance to product and performance standards, maintaining of operating equipment’s, provide sound suggestions and up selling of food and beverage, and engaging guests in professional and friendly conversations.

Job Responsibilities

• In charge and gives direction to the entire service team, and ensuring adequate coverage according to established practices and maximize on labour potential.
• Have a “hands on” approach leading as an example for his team striving for the optimum guests satisfaction at all times and building relevant contacts in the market (guests and industry players).
• Develop and train team members to create a dynamic and performant environment whilst achieving the team member’s satisfaction goals.
• Continually focus on achieving outlet profitability through revenue generation and effective cost controls.
• Analyse current market trends and constantly look for opportunities to develop the business through creativity and efficient promotional activities.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Effectively communicate with team members through regular daily & weekly briefings with team members on current key activities and targets.
• Is a team player and helps other hotel departments when operation requires it.
• Work closely with the restaurant service team and the chefs in order to deliver luxury service in the dining area
• Play a leading role in the creation and organisation of F&B events and work closely with the relevant teams including S&M team to organize events professionally and smoothly.
• Update regularly the par stocks for accurate levels according to the activity and F&B promotions.
• Create the Bar Standard Operating Procedures and update them regularly.
• Analyse the operation and the P&L monthly statement and revert with analytic comments for management.
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Handle guests' feedback promptly.
• Ensures proper care, security and maintenance of hotel equipment.
• Supervises the storage and operational area, ensuring that the outlet(s) are clean and tidy at all times.
• Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 2 years experience of similar capacity in the hospitality industry.
• Extensive beverage and cocktail bar service operations knowledge
• In-depth working knowledge of alcoholic and non-alcoholic beverages
• In-depth working knowledge of beverage cost control procedures
• Able to lead and motivate the team.
• Able to work under pressure.
• Possess good leadership and supervisory skills.
• Able to work in a fast paced environment, with a keen eye for quality control.

Roles & Responsibilities

• Maintain and upkeep employee records in HR Management System, and Personnel File .
• Responsible for monthly payroll.
• Responsible for statutory payment submission and claims - CPF, IR21, IR8A, NS claims, Government- Paid Leave ,training grant etc. submission.
• Participate in MOM surveys.
• Prepare all employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, off-boarding procedures etc.
• Manage work passes renewal, applications, cancellation and levy waiver requests.
• Attend to employees’ queries on various HR related matters.
• Visa application.
• Manage the end-to-end recruitment process, from job posting, conduct interview and collaborate with hiring managers to onboarding.
• Monthly bank reconciliation to ensure book balance aligns with the bank statement.
• Assist in month-end closing and prepare balance sheet accounts.
• Issuance and receipt of Purchase Orders.
• Liaise with banks on payment and receipts matters.
• Any ad-hoc duties as assigned.

Requirements:

• Degree/ Diploma in Human Resource Management, Business or equivalent
• At least 1 years of HR experience
• Good knowledge of Employment Act and HR practices
• Immediate position
• Bilingual in English & Mandarin (in order to manage documentation in Chinese and communicate with HQ staff from China)

有兴趣者可以填上申请表 Fill up the application form：https://masteraccount.typeform.com/to/m2SYkr2w

并把简历发到 You may send the resume to：[email protected]

关于我们 About us：https://www.dolarshop.com/cn/aboutus.php

Role Description (Secondary)

Responsible for overseeing all construction activities with respect to schedule, performance, procedure, and making recommendations to Project Managers for improvements and corrective actions in the project execution phase. Additionally, the role entails the overseeing of the delivery and use of materials, tools, and equipment, and the quality of construction, staff productivity, and safety. The Deputy Department Manager will also be responsible for all sites’ HSSE Management and compliance with local government and clients’ HSSE regulations.

Duties and Responsibilities

• Construction planning
• Construction cost estimation
• Proposal preparation
• Manpower planning, deployment, and control.
• Coordination for resolving construction issues and managing project schedule.
• Safety mind-set and the ability to develop RA and permit to work applications.
• Written and oral communication with site workers and subcontractors
• Preparation of construction execution plan/ policies.
• Monitoring of work schedule, progress, performance, etc.
• Approving changes in specifications or procedures.
• Preparing reports, handing over procedures / closing out procedures, etc.

Qualifications

• Bachelor’s degree in Mechanical/ Construction Management engineering.
• At least 15years of experience in the field of plant engineering design and construction experience in oil & gas, petrochemical, chemical and industrial plants.
• Supervisory Skills, Construction Safety, and Construction skills
• Ability to independently manage construction work in an operational plant (refinery).
• Good knowledge and experience in construction planning and control throughout an entire EPC project lifecycle (bidding, execution, handover).
• Possess basic understanding of QOHSE requirements.
• Proficient in MS Office & AutoCAD.
• Excellent leadership skills with ability to lead a team of multinational disciplines.
• Good interpersonal, management and decision-making skills.
• Positive attitude and result oriented.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Nearest MRT: Buona Vista
Contract Duration: 6 Months
Working Hours: 8.30am – 6pm (Mon-Thu), 8.30am – 5.30pm (Fri)
Basic Salary: $13 per hour

Job Responsibilities:

· Migrate content from the existing learning management system (LMS) to the new platform, ensuring accuracy and completeness of the transferred content and data.

· Collaborate with the technical team to ensure a smooth transition and troubleshoot any migration issues that may arise.

· Provide level 1 support to stakeholders, assisting them in troubleshooting technical issues related to content development on the new platform.

· Communicate effectively with clients to understand their needs and provide timely and effective solutions.

· Any other ad-hoc duties as assigned.

Job Requirements:

· Minimum Higher NITEC in any discipline.

· Past experience in data or system migration and L1 IT support will be a bonus.

· Only Singaporeans.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for F&B Outlet Manager to join our Fun and Vibrant team.

As a F&B Outlet Manager, we rely on you to

• Responsible for the proper and profitable function of the assigned F&B outlet
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Analysis productivity and prepare monthly reports
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

What’s the job?

Under the general direction of the Front Office Manager and Director of Rooms, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interact with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Managerial Role at a full-service hotel or at a regional extended-stay hotel. Report to Front Office Manager.
Typically supervises overall operations under Hotel’s Butler Team, in support and partnership with Front Office, Club InterContinental and Uniformed Services Teams.

Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand.

YOUR DAY TO DAY

Financial Returns

• Assists in coordinating the preparation of the departmental annual budget.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management.
• Develop plans to increase occupancy and ADR through walk-ins and up selling at the reception desk.
• Supervise Club InterContinental & Butler team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc
• May also serve as Manager on Duty and supervises the Uniformed Services Team in the absence of Chef Concierge.

People

• Assists in planning for future staffing needs and recruiting in line with company guidelines.
• Prepares and administers detailed on boarding program for new staff.
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
• Provides input for probation and formal performance appraisal discussions in line with company guidelines.
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.
• Regularly communicates with staff and maintains good relations.
• Maintains a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
• Ensure training needs analysis of Club InterContinental & Butler staff carried out and training programmes are designed and implemented to meet needs.
• Conducts probation and formal performance appraisal in line with company guidelines.
• Maintain up to date staff record and approves leave requests etc.
• Lead and develops Club InterContinental & Butler team in executing upon key butler responsibilities across all facets of the guest experience; performed with an intuitive and anticipative service sequence with flair.
• Management of and development of leadership within Club InterContinental & Butler team, in driving and creation of strategic action plans for team’s performance in accordance with Guest Love index, Quality Audits and pre-determined Key Performance Indicators.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Assists in planning for future staffing needs and recruiting in line with company guidelines; including preparation of detailed onboarding program for new Colleagues.

Guest Experience

• Builds, delivers and maintains a high level of Club InterContinental & Butler experience across the guest journey
• Knows and understands all Club InterContinental guests to deliver intuitive and At Your Side service.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectations.
• Create a positive hotel image in every interaction with internal and external customers.
• Adhere to hotel brand standards and ensure the team are delivering up-to-date service standards.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
• Maintain current Hotel information to be able to provide information to guests.
• Consistently review the hotel performance and ensure the team are delivering recognition to our loyal guests within the IHG Rewards Club and InterContinental Ambassador membership.
• Monitor the Club InterContinental & Butler team performance and ensure guests receive prompt, cordial attention
• All issue faced by guests should be promptly resolved, ensuring guest leaves the hotel satisfied.
• Key point of contact for Guests across guest journey (pre arrival, during stay and post departure).
• Works closely with all Head of Departments in ensuring a most seamless delivery of all guest experiences across the Hotel.
• Prides upon the curation of bespoke experiences to the requests of our Guests, and delivery of experiences with renowned partners in the delivery of most memorable experiences for esteemed Guests of InterContinental Singapore.
• Ensures complete resolution of guest feedback and thoroughness in recording of feedback and preferences of all guests.

Responsible Business

• Reports directly to and communicates with the Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Maintain inter-departmental relationships to ensure seamless customer service.
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained.
• Schedule and regularly conducts routine inspections of area under his/her control.
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out.
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area
• Continually check the accuracy of room count
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information.
• Communicate to the General Manager of his/her guests and updates all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information.
• Maintain all procedures and adheres to them within the IHG guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc
• Prepares efficient work schedule for Club InterContinental Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
• Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
• Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
• Perform other duties as assigned or when required to support operations
• May also serve as Manager on Duty.

OVERALL MANAGER OF A CAFE OUTFIT.

ROLE AND RESPONSIBILITY:

IMPROVE REVENUE

MAKE COGS, OPEX, PART-TIME HIRING MORE COST EFFICIENT*

PLANNING STAFF ROSTERING AND HIRING

IMPROVE GOOGLE REVIEWS*

CLEAN UP THE SYSTEMS OF THE CAFE OPRATIONS(SOP'S)

LEAD AND MOTIVATE. OUR CURRENT TEAM

DINNER/NIGHT DRINKS PROGRAM

EVENTS/CATERING

BUSINESS CONTINUITY

IMPROVING CUSTOMER EXPERIENCE AND SERVICE

*QUANTITATIVE KPIs WILL BE CLEAR INDICATIONS WITH EXACT NUMBERS.THE REST OF THE DELIVERABLES WILL BE JUDGED BASED ON PERSONAL JUDGMENT

• Responsible for ensuring that both CAG Employers Information
• Requirements (EIR), LTA Exchange Information Requirements (LTA EIR) and Project BIM Execution Plan (BEP) are implemented on site.
• Responsible for ensuring the capability of Contractors & sub-contractor BIM team are within the EIR documents & to the BEP.
• Responsible for ensuring that all related infrastructure and facilities are
• coordinated in BIM Model before commencement of actual works on Site.
• Responsible for ensuring that all Shop Drawings/Construction drawings are coordinated & updated in BIM Models before commencement of actual works on Site.
• Work with the project team to review BIM models and relevant deliverables submitted by contractors.
• Work with various stakeholders and project team to identify and resolve technical issues submitted by contractors.
• Report and present progress and status with regards to BIM
• implementation and BIM related submission by the Contractor.
• Regular meetings with CAG’s BIM team and FUI Owner’s BIM teams and other stakeholders to share knowledge, recent experiences, ideas and mitigate risks so as to best serve the wider groups and future projects.
• Report any progress and highlight risks in the BIM process to the Employer and other BIM stakeholders.
• Responsible for facilitating and chairing BIM workshops and meetings.
• Assure compliance to CAG’s and FUI Owner’s Information management protocol.
• Report progress and status of model updates to CAG BIM team at the End of each month.
• Responsible for ensuring that all related infrastructure and facilities are provided with asset data requirements that support the FM & O&M digital handover.
• Responsible for ensuring that all related infrastructure and facilities are provided with an accurate as-built models.
• Any other duties deemed necessary by CAG.

Qualification:

• Minimum 10 years of relevant work experience, highly proficient in the use of BIM software and in establishing required processes and procedures and framework for BIM in projects.
• Familiar with various aspects of engineering e.g. Civil, Structural, Architecture, Mechanical, Electrical.
• Possess a Degree in Engineering / Architecture or equivalent.
• Highly motivated and able to work independently, a strong team player and able to handle fast-paced projects.
• Possess good interpersonal, written and verbal communication skills for collaboration with stakeholders across all levels and have good presentation skills.
• Shall be continuously under employment under any Consultant/Contractor for a minimum of 5 years and have successfully
• instituted a BIM Company Deployment Plan as well as implemented Project BIM Execution Plan for at least 2 projects.
• Completed a certification course in BIM Management.

KTV Lounge & Nightclub (Work late hours)

• Applicant must at least have more than 5 years of stage performing
• Train & guide the stage crew to improve on their performances
• Schedule and selection of performing artiste for specfic event's performances
• Ensure all stage crew is presentable on stage
• Work closely with the Performing Artiste Manager & Floor Manager in all areas
• Ability to source for Perfomance Artiste (Singers/Dancers)
• Ability to handle Perfomance Artiste/stage management preferred
• People oriented with good PR skills
• Work schedule and time flexibility

Roles & Responsibilities

Assistant Manager Requirements: -

• You will lead and develop shop teams through inspiring practical management and coaching.
• You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance.
• Leading personally in the shops, and growing the shop's business
• Lead, coach and motivate sales teams for better performance
• Take advantage of all available support (visual merchandising, product training, events)
• Maximize the potential of all categories in company and build a loyal customer base
• Understand customer needs, identify potential areas for improvement, and develop a sense of market trends
• Ensure maximum opportunities through effective sales floor management, sales planning and display updates
• Provide consistent and qualitative feedback, coach the team on-site and coach them to improve themselves as sales ambassadors for the store
• Oversee all staffing matters, assist in developing strategies to achieve specified goals to help expand client base
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Assist in reviewing, evaluating and developing pricing strategies to improve profitability, tracking customer experience after sales, other responsibilities as assigned
• Assist in the identification, evaluation, business solicitation and market opportunities with various tests based on customer and market needs
• Ability to identify and drive strategies for developing new markets based on market needs
• Assists in reviewing, evaluating and developing pricing strategies to improve profitability, and manages the full range of HR functions including recruiting, payroll, compensation and benefits, employee relations, training and development, and benefits activities.
• Advise and support colleagues on HR related matters
• Leading initiatives in talent development and performance management.
• Participate in the management of annual assessment, salary review and bonus distribution.
• Participate in the organization's talent management and succession planning.
• Review current challenges and launch new workforce initiatives aimed at building win-win partnerships in the HR field.
• Attend senior staff meetings and take minutes.
• Support the senior management team on all HR related matters.

Job Description & Requirements

The Sales Manager keeps well-informed about the operations of the property and market trends, as well as the competition; hunts for new sales leads and promotes the property as often as possible through networking, cold calling, site inspections, presentations etc., to build the client/member base. He/She establishes excellent client/member relationships and builds rapport for client/member retention, and coordinates sales activities with the rest of the sales team.

Sales Manager reports to the Director regularly to update on sales progress and implements activities to achieve the targets set by the department and optimal profits for the organization. He/She also produces reports for tracking and analysis. While meeting the sales targets, he/she has to uphold the high organizational values and ensure business ethics and integrity.

• Promote yoga membership / Personal Training (PT)
• Maintain existing customer base
• Identify and Source for new marketing and business opportunities
• Develop and grow new account
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Promptly manage all sales enquiries and sales leads through setting appointments, providing relevant information to members and conducting tours as required.
• Setting up meeting with potential clients
• Planning and executing sales action plans to engage prospects and follow up on prospects
• Responsible for individual and team targets, lead team to work towards approved daily, weekly and monthly targets.
• Prepare and deliver appropriate presentations of products and services
• Account management. Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition.
• Providing necessary coaching to sales consultants on studio operations and key performance indicators (KPIs).
• Assist in social media marketing
• Able to travel
• must be flexible in working hours
• experience / certificate in fitness / yoga industry will be preferred

Jobscope:

• Ensuring strategic alignment of the training department with business goals
• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
• Identifying training needs by consulting with stakeholders and using needs assessments
• Developing and delivering training solutions that meet business needs
• Optimizing training processes for efficiency
• Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
• Managing the technologies and technical personnel required to develop, manage and deliver training

Requirements:

• Knowledge of learning and development best practices
• A proven track record of training program development and management
• Excellent leadership skills
• Excellent written and oral communication skills
• At least a bachelor’s degree in education, or a related discipline and equivalent in Professional certification

Benefits:

• Basic Salary up to $4,200 with yearly increment based on performance.
• Commission is uncap

Job Description:

This is a full time role for a Tele-Sales Manager located in City Hall. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for centered around telemarketing and sales, requiring you to achieve sales targets while maintaining high standards in call quality and operational efficiency. You’ll promote the company's services by making telemarketing calls to both existing and potential customers, using your knowledge of these services to engage effectively. A key part of the role involves recognizing opportunities to cross-sell or up-sell, boosting revenue through thoughtful recommendations. Converting company-provided leads into sales is another priority, requiring a proactive and persuasive approach. All interactions must adhere strictly to regulations and quality standards, ensuring compliance at every step. Additionally, you’ll be responsible for keeping the customer database current and accurate, reflecting all relevant updates.

Qualifications:

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Job Description:

We are seeking an experienced and proactive Senior HR Executive / Assistant HR Manager to join our dynamic HR team. The successful candidate will lead and manage all HR functions to ensure the efficient and effective implementation of HR strategies and policies. This role will require strong leadership skills, a deep understanding of Singapore Labour Laws, and the ability to align HR practices with organizational goals.

Key Responsibilities:

1. Recruitment & Talent Acquisition:Oversee the full recruitment cycle, including sourcing, screening, interviewing, and selecting candidates for various positions across the organization.
   Develop and implement effective recruitment strategies to attract top talent and meet organizational staffing needs.
   Coordinate with department heads to understand hiring requirements and create job descriptions.
   
2. Compensation & Benefits:Manage employee compensation and benefits programs, including salary benchmarking, incentive schemes, and benefits administration.
   Ensure that compensation structures are competitive and aligned with industry standards.
   Provide guidance on payroll administration and benefits-related queries.
   
3. Employee Relations:Act as the primary point of contact for employee inquiries and concerns regarding workplace issues, performance, or grievances.
   Foster a positive and supportive work environment, ensuring open communication between management and staff.
   Resolve employee disputes, complaints, or conflicts in a fair and timely manner.
   
4. Performance Management:Oversee the performance management system, ensuring that performance reviews are conducted in a consistent, fair, and transparent manner.
   Provide guidance to managers on setting performance objectives, conducting appraisals, and addressing performance issues.
   Implement employee development plans and initiatives to support continuous growth and improvement.
   
5. HR Policy Development & Compliance:Develop, review, and update HR policies and procedures to ensure alignment with Singapore Labour Laws and industry best practices.
   Ensure that HR policies and practices comply with local regulatory requirements and promote a healthy and compliant work environment.
   Stay updated on changes in labour laws and regulations to ensure the company remains compliant.
   
6. HR Administration & Reporting:Manage HR documentation and employee records to ensure accuracy and compliance with data protection laws.
   Prepare regular HR reports on key metrics such as turnover, recruitment, employee engagement, and performance.
   Assist with HR audits and ensure all necessary records are maintained for compliance purposes.
   
7. Training & Development:Identify training needs across the organization and support the design and delivery of training programs.
   Promote employee engagement initiatives to enhance organizational culture and employee satisfaction.

Key Requirements:

• Educational Qualifications:Bachelor’s degree in Human Resources, Business Administration, or related field.
  HR certification (e.g., SHRM-CP, PHR, or equivalent) is a plus.
  
• Experience:Minimum 5 years of experience in HR, with a solid background in recruitment, compensation & benefits, performance management, and employee relations.
  Experience working in a fast-paced environment and managing HR functions in a mid-to-large-sized company.
  Strong knowledge of Singapore Labour Laws and HR compliance requirements.
  
• Skills & Competencies:Excellent communication and interpersonal skills.
  Strong problem-solving and conflict resolution abilities.
  High level of attention to detail and organizational skills.
  Proficient in HR software and Microsoft Office Suite (Excel, PowerPoint, Word).
  Ability to work independently and as part of a team, with a hands-on approach.
  Strong leadership skills with the ability to influence and build relationships at all levels.
  
• Personal Attributes:Proactive, with a strong sense of ownership and responsibility.
  Discretion and professionalism in handling sensitive information.
  Adaptability and a positive attitude towards change.
  

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Description of Division/Branch

You will be part of the Regional Team under the Service Management Division (SMD) of KidSTART Singapore Limited (KSL), which oversees the effective implementation of KidSTART programmes in each regional cluster or across the regional cluster(s). The team oversees service management of funded partners which include KidSTART Agencies (KSAs) and hospitals and engagements with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1. Service Development

• a. Assist and support the Regional Head in the design, planning and delivery of service development initiatives (such as annual workplans and budgets, Service Standards Requirements, operational dashboard & data analysis).
• b. Review and enhance the Regional Implementation Framework between KSL and regional stakeholders.

2. Service Management (KSL and Funded Partners)

• Assist and support the Regional Head to carry out regular service management of KSL teams and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables. This includes:

1. Implementing Service Standards Requirements & conduct data verification exercises to ensure that KidSTART families receive quality and consistent services, in accordance with KidSTART’s Service Management Framework.
2. Monitoring manpower recruitment and training of KSPs and KSA staff to ensure capacity and capability in service delivery.
3. Providing guidance to KSAs for incident management and reporting, feedback and complaint management, and investigation to ensure appropriate resolution.

3. Regional Implementation of KidSTART

• Assist and support the Regional Head in the regional implementation of ComLink+ - KidSTART integration, in accordance with the policy, principles, and the agreed processes. This includes:

1. Conducting regular engagements with regional SSOs to monitor the progress of ComLink+ integration at the regional level.
2. Serving as the primary liaison officer to consolidate, troubleshoot, and address queries from internal (KidSTART practitioners) and external stakeholders (SSO FCs, FSC, preschools, etc.) on ComLink+ - KidSTART integration matters.

• Represent KidSTART at regional/local engagement platforms such as ComLink+ Alliance Working Group (CAWG).
• Partner KSAs, government, and community agencies in the region to support KidSTART families.
• Manage and attend to requests, queries, and feedback from other regional partners.

Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 4-5 years working experience in the early childhood development, social service, non-profit or community sectors
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Adaptable and flexible in managing varied stakeholders and partners
• Able to work well with change as well as a fast-paced and dynamic environment
• Confident, effective and collaborative team-player with strong interpersonal skills
• Minimally, competent in MS Office Tools

Job Description

• Manage a team in the most efficient manner. Groom, coach and train staff to enable them to carry out their roles effectively and efficiently.
• Responsible for ensuring that commitments to clients (Listed Companies and Private Limited etc) are met with the utmost professional standards. Responsible for overall client management, client retention and client base expansion. Review fee and propose fee increase, where appropriate.
• Possess an in-depth knowledge of existing and potential clients, their industry and key contacts. Meet prospective clients and and follow-through the job.
• Oversee daily operation – preparation and co-ordination of the statutory registers, books and documents, including submission of statutory forms and documents to the Accounting and Corporate Regulatory Authority (ACRA) and Inland Revenue Authority (IRA). For Listed Companies, necessary submission to, Stock Exchange and The Central Depository within the stipulated deadlines.
• Provide and organise training for other department’s staff on updates in the Listing Manual, Companies Act and/or Stock Exchange other rules which may impact other departments
• Participate in the preparation of budgets and forecasts and comparison with previous budget / forecasts.
• Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices and in line with industry practices.

Requirements

• ICSA qualified Chartered Secretary or equivalent related qualification with five (5) to eight (8) years of relevant and related working experience
• In–depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, Insolvency, Restructuring and Dissolution Act procedures and guidelines
• Excellent interpersonal & negotiation skills
• Strong communication / presentation skills
• Ability to build team rapport with a willingness to share knowledge
• Ability to lead and motivate a team of professional staff

Job Description

• Manage a team in the most efficient manner. Groom, coach and train staff to enable them to carry out their roles effectively and efficiently.
• Prepare and/or review full set of accounts and present customized financial reports with the aid of accounting software.
• Setup charts of accounts for new accounting clients.
• Prepare statutory accounts, in compliance with the relevant Financial Reporting Standards (Singapore)
• Prepare Singapore financial statement and convert them into XBRL format.
• Receive and process all invoices and prepare cheques for payments, handle daily disbursements promptly.
• Preparing monthly, quarterly and annual management financial reports and service tax returns for clients.
• Accounts payable processing involving payment of vendor invoices and employee expense claims, issuing payment vouchers and preparing or remitting funds by telegraphic transfer.
• Draft replies to clients and their auditors and tax agents on accounting matters and queries.
• Processing client billings and monitoring collections.
• Ensure prompt Billings of work done. Monitor time incurred and strive to work efficiently and productively, within the budgets set for each job.
• Any ad-hoc task or work as assigned by supervisor and/or management team.

Requirements

• Diploma, Degree in Accounting or other related fields.
• 5 to 8 years of relevant experience is an added advantage.
• Experience in the accounting function, shared services or outsourcing services providers.
• Good knowledge of Financial Reporting Standards, relevant tax and audit rules, procedures and guidelines.
• Proficient in Microsoft Office applications such as Word and Excel.
• Good command of English Language, both written and verbal.

• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• Project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilizing of internal accounting systems in order to monitor a project’s financial status

Responsibilities:

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

Qualifications:

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Responsible in leading the operations of the Guest Services Department (Front Desk, Concierge, Bell, Driveway, Communication Centre) in support of the Guest Services Manager.
• Ensure the guest journey from the moment of reservation till beyond checkout is in line with the Artyzen Hotels and Resorts experience. This includes the reservations, pre-arrival, and post arrival communication with the guest.
• Implement a consistent guest recognition program and ensure that all information gathered on the guests is correctly recorded in the guest profile and that this is updated regularly.
• Ensure that the Department Operational Budget is strictly adhered to.
• Monitor service and Operation standards in the hotel.
• Support Host needs in other departments based on the hotel priorities and anticipated business levels.
• Be available and on duty during peak periods (frequently opening and closing the operation)
• Conduct frequent and thorough room inspections in liaison with Housekeeping.
• Accept requests from guests regarding assistance with obtaining transportation, baggage handling, limousine transfer and local area knowledge.
• Establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries on Guest Services.
• Be personally and frequently verify that guest’s check-in / out are receiving the best possible service.
• Ensure the Guest Services Department meets quality and internal standards. Identify process improvements and best practices. Provide feedback and develop processes to improve the guest experience.
• Ensure corrective training is implemented based on the feedback received
• Maintain standards of guest service quality. Analyze response time to guest’s requests for items and maintenance requests and highlight any issues to the respective department head.
• Ensure that the Guest Services team projects a warm, professional and welcome image.
• Collaborate with Guest Services Manager in preparation of annual department operating budget: Monitor monthly expenses, with emphasis on wages, variances, assisting in preparing schedules, ordering, inventory management, and other administrative duties as needed.
• To undertake any other reasonable task or request as directed by the management.

Requirements

• Higher diploma or degree holder in Hospitality, Hotel Management or an equivalent qualification
• Minimum of two years of previous experience in a front office supervisory in an established or luxury/upscale or boutique hotel.
• managerial position, preferably from an international luxury hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude

• Reimagine and reinventing our client businesses by leveraging on technology, data, and AI
• Consulting and partnering with our clients to help them develop high performance solutions to advance their industry position
• Identifying strategic operational issues and performance gaps
• Designing comprehensive new target businesses and technology architectures, operating models, solution blueprints, and leveraging latest technologies & innovations to shape major transformation journeys
• Building business cases and implementation roadmaps to help activate the defined client transformation programmes

Qualifications:

• At least 8 years consulting experience in Banking and Consulting industry
• Minimum of a Bachelors’ degree or equivalent
• Possess experience and skills in at least one of the following domains:Retail Banking
  Corporate & Institutional Banking
  Wealth & Private Banking
  Trade Finance
  Payments & Transaction Banking
  
• Possess experience in creating at least a few of the following in Banking Industry:Solution blueprint
  Business & Technology architecture
  Transformation roadmap
  Strategic plan & Target operating model
  
• Experience as an enterprise architect or solution architect would be an advantage
• Experience in Business Transformation and Consulting, delivering complex digital solutions, value creation (business and clients), relationship-building, and regulatory knowledge is essential in this role, with proven track record in industry experience
• Experience in business development and sales support in clientele consultation
• Experience in understanding business challenges and creating solution plans to resolve through right use of technology
• Ability to converse comfortably and set an inspiring vision with C-Suite across Business and Technology
• Develops self through continuous learning and brings latest innovations to the industry
• Experience understanding team strengths, and the ability to coach and develop others
• Experience in leading the client and team towards continuous improvement, innovation, and excellence

Main Tasks and objectives:

• Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Develop comprehensive project plans, including scope, goals, deliverables, resources, and timelines.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Perform risk management to minimize project risks.
• Report and escalate issues to management as needed.
• Manage the relationship with clients and all stakeholders.
• Analyze existing processes and workflows to identify inefficiencies and areas for improvement.
• Design and implement process enhancements to improve productivity, reduce costs, and improve quality.
• Collaborate with cross-functional teams to understand process requirements and constraints.
• Monitor and measure process performance post-implementation to ensure desired outcomes are achieved.
• Manage Engineering, Procurement, and Construction Management (EPCM) projects from conception through completion.
• Oversee the planning, design, procurement, and construction phases, ensuring adherence to project specifications and standards.
• Coordinate with engineering, procurement, and construction teams to ensure seamless project execution.
• Develop, manage and lead plant commissioning and start-up activities, ensuring all constraints from safety, production and engineering are fulfilled.
• Troubleshoot and resolve issues that arise during commissioning and start-up.

Required Skills and Qualifications:

• Degree in Engineering or Chemistry
• Certificate in Project Management
• Lean/Six sigma Green
• At least 10 years in relevant experience.
• At least 3 year and above of progressively advanced duties at Senior Engineering level. Profund knowledge in all phases of an engineering investment project incl. commissioning and stabilizationince.
• Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Experience in SAP S/4 HANA
• Fluent German and English