Job Description:

• To manage and negotiate pricing, commercial terms with local and overseas suppliers and recommend the most competitive suppliers and subcon.
• Ensure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations.
• Negotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods.
• Review specifications and ensure materials ordered meet proper quality standard and comply to contract specifications.
• Manage and track Purchase Requisition/Purchase Order on the internal system to make sure the procurement projects are delivered on time.
• Maintain and update list of approved suppliers and their qualifications, delivery times, and potential future development
• Keep relevant stakeholders informed on the latest progress/status of delivery within expected timelines.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• MRT working experience would be an added advantage.
• Working Location: Site Office, Tampines.

SISTIC is hiring a digital marketer to scale our digital marketing and B2B strategies. In this role, you will be responsible for growing our B2B and B2C audiences and driving revenue for our existing clientele across Asia.

The ideal candidate will be equal parts strategy and execution-driven, and a creative thinker who is passionate about digital marketing and the arts, entertainment and sports industry.

• Create, execute, and optimize marketing strategies and campaigns to deliver action-driving marketing content across channels and tools.
• B2C marketing – manage a portfolio of key marketing clients’ campaigns and budgets, working with internal stakeholders including Client Services and Business Development teams.
• B2B marketing – develop and manage marketing campaigns to promote SISTIC’s products and features.
• Tracking, reporting and analysis – set up goals, analyse performance metrics, consumer and audience behaviours and insights to translate them into marketing strategies.
• Content development around important news, new products and updates.
• Identify opportunities that can differentiate our brand from our competitors, monitor trends, and prospect new digital marketing capabilities that will drive growth.
• Build strong relationship with our media partners and affiliates for strong marketing support.

Job requirements:

• Bachelor’s degree in Marketing, Communications, Business Administration, or related field is preferred.
• 3 years’ working experience across marketing, public relations/communications, and all areas of digital marketing with strong knowledge in SEM, Google Universal Analytics and/or Google Analytics 4, Marketing CRM /automation and CMS platforms.
• Client management skills or agency experience a plus.
• Strong understanding of the marketing funnel, campaign KPIs, and digital conversion strategies.
• Able to manage tight deadlines, adjust to changes in priorities, and balance short term needs with long term strategic initiatives.
• Results driven with a keen analytical ability to turn insights into action.
• Strong attention to detail and organizational skills with excellent communication, copy writing, presentation, management, and interpersonal skills.
• Creative problem-solving skills and a flexible, can-do mindset.
• Proactive, self-motivated and take ownership of initiatives with limited oversight
• Strong communications skills and, ability to translate technical information to non-technical audiences.
• Design experience a plus.

We are looking for an experienced career corporate paralegal with strong secretarial skills.  The paralegal will be mainly responsible for the corporate governance of Vitol Group entities established in Singapore and the Asia Pacific regions.

Job responsibilities :

• Organise board meetings including scheduling of date and logistics
• Preparing board and committee packs in accordance with the agreed timelines, including the drafting of agendas and any other documentation required for board and/or committee meetings.
• Full spectrum of corporate secretarial duties including companies' incorporation, preparation of director'/shareholders' resolutions, ensuring good corporate governance, compliance with relevant statutory and regulatory requirements, etc.
• Maintaining the corporate database and filing of corporate records, including but not limited to board resolutions, shareholder resolutions, board of director changes, annual reports, past and present directors and officers, etc.
• Preparing KYC packs in response to counterparty due-diligence
• Drafting of intercompany agreements such as intercompany share purchase agreements, intercompany loan agreements, etc.
• Contacting notaries and embassies in order to arrange for notarisation/legalisation of documents
• Providing administrative support for documents and activities related to corporate restructurings, such as merges, formations and dissolutions
• Working with other members of the global corporate and legal teams on special projects and initiatives
• Reporting to Head of Corporate Governance based in Geneva, Switzerland and regionally report to Regional Controller based in Singapore

• Evaluate and implement sales enablement technologies, CRM system and other operational tools to streamline sales operations, improve data visibility and enhance business decision making
• Increase and optimize sales force utilization for corporate CRM and PowerBI dashboard by providing adequate trainings to the SMs/MRs.
• Provide CRM / BI technical support and assistance to Asia countries whenever is required
• Assist in delivering CRM/BI solutions trainings to local admin and sales force as per required
• Assist in UAT for CRM/Power BI dashboard enhancement
• Assist in developing reports for region Asia and country tracking
• Assist in performing data mapping / matching for BI solutions project
• Identify sales and activity data quality issues and provide necessary correction actions as per required
• Work closely with cross-functional departments (sales & marketing) to align sales strategies and business objectives
• Sharing best practices with Asia countries and Global Commercial Operation (whenever applicable)

Job Responsibilities

· Meeting with clients virtually or during sales visits

· Demonstrating and presenting products

· Ensure good after-sales service

· Establishing new business

· Maintaining accurate records

· Attending trade exhibitions, conferences, and meetings

· Reviewing sales performance

· Negotiating contracts and packages

· Working towards monthly or annual targets.

· Training will be provided

Job Requirements

Strong sales service mentality, proactive and willing to learn attitude

Experience in sales will be an advantage

Able to start immediately or within a short notice will be an advantage

Minimum 1 year experience on sales

Singaporean / SPR only

Job Details

Location: Bedok North

Working Hours: Monday - Friday (9AM - 6PM) and Saturday (9AM - 12.30PM)

Pay: Basic (DOC）+ Commission

Interested? PM for more info.

Send your resume to us

*Salary will commensurate with relevant work experience and qualification.

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life and there it is, Sheldon Global Pte Ltd. Who would’ve thought that we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings in our family, we continue and strive to provide affordable high-grade household items to solve your space constraints. With 7 major brands under our management, we will ensure to offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding and if you think you have what it takes, we would like to hear from you!

Basic Function of Position:

Schedule meetings and manage calendars, besides answering phone calls, emails, and messages. Taking accurate and comprehensive notes at meetings, helping with daily time management, running errands as requested and performing secretarial work, and providing senior managers with day-to-day administrative support.

*This is not a remote working position*

Roles & Responsibilities:

• Relief Director of administrative and other routine matters, allowing GM to focus on the management of the company
• Implementing Director’s instructions to the company, in strict accordance. Managing implementation issues and reporting back to GM on the degree of adherence and other feedback
• Coordinating and solving problems that straddle departments or do not fall under specific departments
• Relief Director of distracting routine tasks (i.e. mail, bills, telephone inquiries, etc.), to allow focus on management tasks
• Answering phone calls, assisting in inquiries and directing to relevant personnel
• Occasionally will be required to assist in retail sales and stock-taking
• Plan, schedule, and remind the Director of meetings and appointments
• Record-keeping of confidential and controlled documents
• Prepare minutes of meetings and correspondences meeting
• Prepare, monitor, and compile management reports, etc
• Perform full spectrum of administrative support
• Manage documents for quotations, proposals, projects, etc
• Provide support such as following up with departments and projects
• Provide administrative support such as filing, updating, and maintaining client and policy data
• Work with various business units, government agencies, and associations on behalf of the Managing Director
• Maintain proper filing system, including data management and file sharing for managing director
• Any other general duties as assigned by the Managing Director
• Have a strong work ethic and are eager to learn, including add-on services

Requirements:

• Diploma / Degree in any discipline
• Minimum 3 years of relevant work experience in a similar role preferred
• Class 3 Driving License
• High proficiency with MS Excel especially VLOOKUP
• Meticulous and able to work independently and as a team
• Able to work in a fast pace working environment
• Positive working attitude and pleasant personality to live and work well with colleagues
• Able to start work immediately
• Good interpersonal skills
• Is proficient in English
• Maintains confidentiality and exercises discretion
• Is detail-oriented and responsible

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office

About Us

Paper Carpenter is Singapore's one and only full fledged cardboard design agency. We use cardboard and other paper-based materials to create structures and products you would never believe could be made from paper. Proudly headquartered in Singapore with production facilities in Malaysia and China, and an omni-channel presence in Thailand, Japan and South Korea. At Paper Carpenter, its about more than just creating a sustainable world with Cardboard Carpentry™. We recognise that our success comes from people who are team players, being inventive and creating a fun-loving work environment. We are looking out for a creative and passionate digital marketer to join our creative team. We need a social media expert who is familiar with the latest trends, to execute innovative ad strong digital campaigns.

The Role

· Responsible for the development of company website using Shopify, copy-writing of related articles, photography, maintenance of website products.

· Provide strategy for online shopping platform to encourage more awareness and product sales.

· Work closely with internal design team to brainstorm marketable products.

· Design and create marketing collaterals including online advertisement, videos etc.

· Delivery of digital marketing and offline digital strategies by implementing campaigns that drives footfall to the website, sales conversion and increase customer retention.

· Management of all digital communications including eDMs, social media and Alibaba posting.

· Tracking and measure reports on the performance of website and social media posting.

· Optimize website with SEM/SO strategies.

· Experience in at least 1 or more e-commerce key channels for like Lazada, Shopify, Alibaba etc.

About You

· Diploma in Design/Marketing

· Minimum 2 years of proven working experience in equivalent position

· Advance in Adobe Photoshop & Illustrator

· Experience in search engine marketing including PPC and SEO and Google Analytics

· Good time management and ability to multi-task.

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

About us:

Our story began in 2017 with only one goal in mind – reinventing the quality of life and there it is, Sheldon Global Pte Ltd. Who would’ve thought that we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings in our family, we continue and strive to provide affordable high-grade household items to solve your space constraints. With 7 major brands under our management, we will ensure to offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.

Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding and if you think you have what it takes, we would like to hear from you!

Basic Function of Position:

Schedule meetings and manage calendars, besides answering phone calls, emails, and messages. Taking accurate and comprehensive notes at meetings, helping with daily time management, running errands as requested and performing secretarial work, and providing senior managers with day-to-day administrative support.

*This is not a remote working position*

Roles & Responsibilities:

• Relief Director of administrative and other routine matters, allowing GM to focus on the management of the company
• Implementing Director’s instructions to the company, in strict accordance. Managing implementation issues and reporting back to GM on the degree of adherence and other feedback
• Coordinating and solving problems that straddle departments or do not fall under specific departments
• Relief Director of distracting routine tasks (i.e. mail, bills, telephone inquiries, etc.), to allow focus on management tasks
• Answering phone calls, assisting in inquiries and directing to relevant personnel
• Occasionally will be required to assist in retail sales and stock-taking
• Plan, schedule, and remind the Director of meetings and appointments
• Record-keeping of confidential and controlled documents
• Prepare minutes of meetings and correspondences meeting
• Prepare, monitor, and compile management reports, etc
• Perform full spectrum of administrative support
• Manage documents for quotations, proposals, projects, etc
• Provide support such as following up with departments and projects
• Provide administrative support such as filing, updating, and maintaining client and policy data
• Work with various business units, government agencies, and associations on behalf of the Managing Director
• Maintain proper filing system, including data management and file sharing for managing director
• Any other general duties as assigned by the Managing Director
• Have a strong work ethic and are eager to learn, including add-on services

Requirements:

• Diploma / Degree in any discipline
• Minimum 3 years of relevant work experience in a similar role preferred
• Class 3 Driving License
• High proficiency with MS Excel especially VLOOKUP
• Meticulous and able to work independently and as a team
• Able to work in a fast pace working environment
• Positive working attitude and pleasant personality to live and work well with colleagues
• Able to start work immediately
• Good interpersonal skills
• Is proficient in English
• Maintains confidentiality and exercises discretion
• Is detail-oriented and responsible

Benefits:

• Paid MC/ Hospitalization leaves
• Annual company retreats
• Outpatient/Medical reimbursement
• Dental allowance
• Open-space concept office
• Recreational facilities
• Free beverages and snacks
• Pet friendly office

Paper Carpenter, is a cardboard architectural firm, we convert sheets of cardboard into three-dimensional objects that is as creative as it can be. We are expanding and looking for like-minded individuals to join us. There is unlimited creativity to what you can make with paper! If you are an aspiring paper craftman and love to make 3D objects with your hands. You will have fun at Paper Carpenter. Log in to our social media sites to check out our crafts.

Job Description

• Brainstorm with 3D structural designers to craft creative cardboard concepts and proposals for clients.
• Project management of client’s event/ project from concept stage to end of the project installation/ delivery.
• Manage project timeline and design milestones.
• Communicate and work closely with production team to ensure project deliverables are met.
• Positive nature and adopt a customer centric attitude.

Requirements

• Candidate must possess at least a Diploma from a recognized institution.
• 1 year of working experience in the related events or projects industry.
• Fresh graduate are also welcome.
• Strong interest and sharp design knowledge in cardboard and paper materials.
• Eloquent, meticulous and able to manage tight timeline.
• Team player with a passion in design.
• Positive attitude, strong inter-personal skills and an out-going personality.

The Job

Volunteer Management

1. Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
2. Foster strong relations with volunteers and stakeholders in the community.
3. Maintain & Updating of the volunteer database in the VMS
4. Assist in all programmes/activities related to volunteers’ services and engagement with seniors in the community.
5. Identify potential volunteer sources and handle volunteer enquiries and feedback.
6. Perform any other ad-hoc duties as assigned.

Event Management

1. Support in the planning and organizing of events for residents and stakeholders in the community.
2. Engagement of seniors & vulnerable, drive and ensure smooth operations of events.

The Person

• Diploma with minimum of 1-2 years of experience in social sector or equivalent relevant experience preferred.
• Fresh Graduates are welcome but must have a positive mindset with some past volunteering experience.
• Good in communications, writing, activity planning, admin reporting and presentation skills.
• Possess critical thinking, strategic planning, effective time management skills.

Only shortlisted candidates will be notified.

As a member of our Client Service Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries, feedback, and disputes about our products and services through all communication channels (Emails, Calls and In-person). You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Disputes Management and Lead Qualification.

We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the team:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
- Professional interpersonal and communication skills (Emails, Calls and In-person)
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Bilingual candidate (English & Mandarin) is required
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred

Job Description & Requirements

• Greet and assist customers

• Respond to customer inquiries and complaints

• Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods

• Inventory stock and reorder when necessary

• Instruct staff on how to handle difficult or complicated sales

• Meet financial objectives by preparing an annual budget; scheduling expenditures; analysing variances and initiating corrective actions

• Formulate pricing policies and accuracy

• Attend trade shows to identify new products and services

• Coach, counsel, recruit, train and discipline employees

• Record sales figures for data analysis

• Able to work on weekend and public holiday

Permanent Facilities Engineer position

Salary: up to $5000

overseeing overall building maintenance and security operation for all Central Offices, includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs

Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices

• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.

• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.

• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance

• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.

• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.

• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.

• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment

• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.

• Assist in internal and external audits.

Requirements

• Diploma/ Degree in Electrical/ Mechanical/ Facilities Management/ equivalent with 4-5 years experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.

To apply

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Senior HR Executive/Assistant HR Manager

Roles & Responsibilities

Responsibilities:

· Perform full spectrum of HR functions and administration including recruitment, staff engagement, training and development, termination of service, and advisory on HR policies and procedures

· Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding

· Review and maintain HR policies and procedures

· Engagement with both internal and external stakeholders such as employees and HR system vendor, etc

· Reports generation

· Payroll administration

· Work pass administration

Requirements:

· 2 – 3 years’ experience in generalist HR role

. Diploma or Degree In HR

· Self-motivated and resourceful with good multitasking and organisational ability

· Meticulous attention to details

· Good communication skills

· Ability to work independently and with a team

Salary range - $3,500 - $4,500

[What you will be working on]

• Perm
• At least 3-4 years of retail leasing experience
• Experienced managing large scale/fast-paced malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 3 to 4 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

Key Responsibilities for Sales Executive

1. Build and maintain relationships with clients and prospects
2. Meet with potential clients to determine their needs
3. Handling customer inquiries and providing solutions
4. Preparing quotations and proposals for projects
5. Any ad-hoc tasks and duties as assigned

Qualifications for Sales Executive

1. Experience in sales and relationship management
2. Self motivated and goal oriented to deliver results
3. Strong verbal and written communicator
4. Excellent customer service and sales skills
5. Good negotiation and problem solving skills

Job Description

• Position Title: Sales Executive
• Working Location: Changi Business Park
• Working Hours: 5.5 days (Monday-Friday 8.30am-5.30pm, Saturday 8.30am-12.30pm)
• Salary Package: Basic Salary + Variable Bonus + Allowance
• Duration: Full Time

Responsibilities

• Handling full set of accounts for companies assigned including handling invoicing, purchasing, payables, receivables, receipts, payments and bank reconciliations in compliance and adherence with policies and procedures.
• Ensure transactions recorded into the accounting system timely and accurately.
• Ensure timely month-end closing and able to analyze and articulate monthly performance variances.
• Coordinate with China HQ to generate report as per requirement.
• Assist in preparation of annual budget, forecasts, and cash flow projection.
• Prepare GST filing, liaise with the external auditor and tax agent
• Any other ad hoc duties as assigned

Qualification

• Diploma / Bachelor's degree in accounting, finance, or professional qualification (e.g. ACCA, CA Singapore)
• Strong knowledge of basic accounting principles and financial processes
• Proficient in using accounting software and Microsoft Office Suite (e.g., Excel, Word,Powerpoint)
• Excellent attention to detail and accuracy in data entry and record-keeping
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Bilingual proficiency in English and Mandarin is a preferred, enabling effective communication with counterparts in China and international partners.
• Strong interpersonal skills, with the ability to collaborate effectively with team members
• Experience in audit is an added advantage.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

JOB RESPONSIBILITIES

• Handle partial of monthly accounts.
• Assist in Quarterly GST reporting and reconciliation
• Prepare and process electronic transfers and payments for local and overseas.
• Review and verify invoices before payment.
• Ensure accounts payable invoice and expenses claims are accurate, properly taken in, monitor prepayment and charge out according.
• Completeness of balance sheet schedules every month include reconciliation of payments, monitor accounts to ensure payments are up to date.
• Resolve invoice’s discrepancies issues and reconciliation report.
• Prepare journal voucher, ensure timely closing of AP.
• Liaise with different business unit for payment purpose.
• Prepare audit schedule and providing accurate and timely tax (GST)/ financial reports to relevant authorities.
• Other ad-hoc duties as required and/or assigned.

JOB REQUIREMENTS

• Minimum Diploma or Degree in Business and/or Accounting, LCCI qualification or relevant discipline
• Minimum 2 to 3 years of experience.
• Knowledge and experienced in baisc accounting software
• Knowledge in Microsoft Office suite, especially in MS Word and Excel.
• Willingness to be flexible and dedicated to meeting reporting deadlines.
• Ability to communicate and work well with others in a team environment.

- Handling all company secretarial matters including but not limited to:-

a) Company formation

b) Preparation and filing of statutory returns

c) Preparation of resolutions of Directors and Members

d) Maintaining and updating of statutory records

e) Attending and taking down minutes at board/shareholders’ meetings

f) Striking off of company

- Ensuring that due diligence and compliance is performed

- Ensuring that statutory and regulatory requirements are met

- Liaising with auditors, accountants and other relevant stakeholders.

- Other corporate or ad-hoc duties when necessary.

REQUIREMENTS

- Degree or Diploma holder

- Completed or pursuing SAICSA or relevant post graduate/ professional qualifications will be of advantage

- Good working knowledge of the Companies Act 1967

- High professional integrity

- Meticulous attention to fine detail

- Computer proficiency in Microsoft Office

- Proficiency in written and spoken English

- Must be able to work independently and interpedently

- Team player

- Able to work under pressure and tight deadlines

Responsibilities:

• Design and implement learning and development programs to enhance the skills and knowledge of employees.
• Identify training needs and conduct training needs analysis to develop targeted learning solutions.
• Create and deliver engaging training sessions, workshops, and e-learning modules.
• Collaborate with internal stakeholders to ensure alignment between learning programs and business goals.
• Monitor and evaluate the effectiveness of training initiatives and make necessary adjustments.
• Manage the Learning Management System (LMS) and ensure content is up-to-date and accessible.
• Coordinate and organize employee development events, including conferences and workshops.
• Assist in the implementation of performance management processes and tools.
• Stay updated on industry trends and best practices in learning and development.

• Bachelor's degree in Human Resources, Learning and Development, or related field.
• Minimum 3 years of experience in learning and development or training roles.
• Strong knowledge of learning theories, instructional design principles, and adult learning methodologies.
• Experience in designing and delivering training programs.
• Experience with Learning Management Systems (LMS).
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Proficiency in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.