JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

Position Title: Purchasing / Procurement Executive
Working Days: Monday to Friday
Working Hours: 8.30am – 6pm
Address: Marrymount

Salary: $3,500 - $4,000

Procurement officers are responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

• Following and enforcing the company's procurement policies and procedures.
• Reviewing, comparing, analyzing, and approving products and services to be purchased.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Maintaining good supplier relations and negotiating contracts.
• Researching and evaluating prospective suppliers.

Job Requirements:

• Diploma in Supply Chain Management, Logistics or Business Administration
• At least 1 years of relevant working experience in fulfilment and logistics role
• Proficient in Microsoft Office applications

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Reporting to the Deputy CEO, the Digital Marketing Executive will be responsible for developing and overseeing the company’s digital marketing initiatives to increase brand awareness and drive sales of our products and services.

You will work closely with other departments and regional offices to execute online advertising campaigns, conduct marketing & research, website management, and implement marketing initiatives toward sales conversions.

Duties & Responsibilities:

• Oversee and manage offline and online marketing campaigns via LinkedIn, Facebook, Instagram, YouTube & E-Store
• Design high-quality creatives for all media formats, including print media and artwork for online ad banners, mobile banners, infographics, social media, brochures, GIFs, and other promotional materials to drive promotions, engagement and grow follower base
• Develop and engage in the planning and execution of various digital marketing campaigns, including managing SEO, SEA, and SEM strategy and optimizing social media marketing
• Managing website content to fully utilize the website platform to market (create, update, and upload information)
• Review the website and digital platform analytics weekly to monthly to address where customers are dropping off, and test initiatives that will improve customer engagement. Identify an action plan to improve performance
• Plan, develop, and execute email marketing programs
• Stay up-to-date with industry trends and emerging technologies, devise strategies, and organize marketing events and trade exhibitions

The Successful Applicant:

• A degree or diploma in Mass Communication, Advertising, Business Administration, or Marketing is preferred
• Minimum 3 years of relevant work experience in Marketing, Advertising & Promotions environment, or a similar capacity. Prior experience in digital/advertising agencies will be an added advantage
• Familiar and fluent with digital/data tools, e.g., Google Analytics, BI tools, CRM/Marketing tools, etc, with the ability to generate, analyze and interpret data
• Excellent writing and communication skills
• Strong interpersonal skills and detailed individuals
• Experienced in commercial social media platform management
• Proficient in Adobe design tools would be an advantage
• Strong project management skills, with the ability to manage multiple projects simultaneously

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary.

We regret that only shortlisted candidates will be notified.

Benefits:

• Competitive Salary Package, Food & Transportation Allowances
• Healthcare Coverage, Medical & Dental Benefits
• Promotional Opportunities, Career Advancement with Recurring Bonuses

As a personal wealth executive, your role is to :

1). conduct sales meeting with clients.

2). Assist clients in managing their portfolio

3). Consulting with clients and reviewing their assets mangements

Flexible working schedule:

1) work in office

2). work online

3). visit Client's place

Geekplus is a global leader in mobile robotics technologies, providing innovative solutions for order fulfilment. We deliver AMR solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain. Founded in 2015, Geekplus has over 1,500 employees and offices worldwide, including the US, Germany, UK, Japan, South Korea, Mainland China, Hong Kong, and Singapore.

We are looking for Business Development Executive to join our team. Are you someone who is driven by curiosity, and craves a good challenge? Join us now and be part of this exciting adventure!

What you have to do

• Assist with the sales cycle for the local market based on the company’s sales strategic plan, including lead generation, proposal preparation, presentation, contract negotiation, and internal order processing
• Identify and pursue new business opportunities by prospecting and networking, working with the local team to develop sales pipelines and help achieve sales targets
• Attend client meetings, understand client needs, and prepare compelling business proposals and quotations to effectively address client requirements
• Work with the marketing team to prepare for and attend trade shows, exhibitions, and industry events to approach new customers, generate leads, and promote the company's products
• Build relationships with customers to support organic growth, ensuring good customer service and repeat business
• Regularly update the CRM system with accurate and up-to-date information on sales activities, customer interactions, and opportunities

What you need to have

• Bachelor’s degree in Logistics and Supply Chain Management, Industrial Engineering or a related field
• 2 years of solid experience in sales or business development within logistics, 3PL, warehouse management, or similar industries
• Demonstrated success track record in identifying and pursuing new business opportunities, achieving sales target, and managing corporate (B2B) clients
• Knowledge in using AutoCAD is highly preferred

What we offer

• Young and energetic work culture
• Opportunities for global mobility
• Double pay plus attractive performance bonuses
• Medical and dental coverage
• 14 to 21 days of annual leave
• Cozy office environment with refreshments
• Location: Tampines Plaza

If your qualifications, experience, and aspirations match our requirements, please send your resume with your current and expected salary to us. All information and materials submitted to Geek+ will remain strictly confidential and be treated for recruitment purposes only. Only short-listed candidates will be notified.

Highlight:

• Permanent opportunity
• 5 days work week, normal office working hour
• Great career progression
• Fun & friendly environment
• Location: Bedok South

Responsibilities:

• To support purchasing duties including expeditor role.
• To support ISO 9001 / ISO 18001 procedures, implementation, and documentations.
• To assist in packing and shipping duties.
• To support project managers in liaising with clients.

Requirements:

• About 3 to 5 years of relevant experience
• Good interpersonal skills and time management skills
• Diploma in Business or relevant

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Jobs Description:

-To support outdoor sales in quotations and enquiries

-To ensure smooth delivery for all confirmed orders

-Ensure all related paperwork such as quotations, purchase orders to Suppliers, deliveries are done properly

-To provide after sales customer support if needed

Requirements:

-IT sales experience with at least 1 - 2 years of relevant experience is an advantage

-Customer oriented, good interpersonal and communication skills

-High level of energy, drive, enthusiasm, initiative, commitment, responsible, able to handle stress; including the ability to work independently and challenging environment

-Self-motivated to expand personal professional knowledge of product and selling skills

-Proficient with computer, especially Microsoft office applications namely, Outlook, Excel and Word

Roles and Responsibilities:

-Establish and maintain good relationship with customers

-Quick response to enquiries

Other Information:

Working hours: 9-6pm (Monday to Friday). May need to work late occasionally.

-Salary Range (depending on experience)

Join our team as an Admin & Accounts Executive!

This unique role combines the worlds of finance and administration, offering you diverse challenges and growth opportunities. Be the driving force behind our operations and ensure seamless office management. Embrace this dynamic position and embark on an exciting journey with us today!

Roles & Responsibilities

· Assist in daily admin and basic accounting duties

· Perform data-entry & clerical assistance

· Scanning and uploading of clients' documents

· Perform other ad-hoc duties as assigned

Requirements

· LCCI Certificate in Accounting or equivalent

· Required skill(s): XERO, MS Office, basic accounting knowledge, administrative duties

· Good interpersonal and communication details

· Pro-active, meticulous and detail-oriented character

Other Details

· 5 days’ work week (9am – 6pm)

· Medical allowance per year

· Annual bonus

· Next to Paya Lebar MRT station

· Singaporeans preferred

Interested candidates can send your resume to [email protected].

SALES EXECUTIVE (Chilled/Frozen Meat)

If you have proven track record in the chilled/frozen meat industry, we invite you to join us!

Job description:

• Responsible for Marketing and Sales of company products to Supermarkets, Retail Outlets or Food Service Sectors.
• Develop and implement Sales Strategies to increase business volume and grow existing customer base.
• Proactively identify and secure potential clients.
• Maintain good relationship with new/existing clienteles to achieve sales revenue and profit target.
• Liaise with internal operational teams on service excellence to meet customer’s needs.
• Handle Business proposals and quotations.
• Handle all sales activities such as projects, meetings, promotions, sales blitz and etc.

Requirements

• Possess Diploma or above qualification, preferably in business management or marketing
• Proven sales experience in food related industry (preferably meat)
• Possess good interpersonal, communication and negotiation skills
• Good oral and written communication skills
• Good analytical, organizational and personal skills
• Meticulous and excellent eye for details
• Customer service oriented
• Pleasant personality and ability to work in teams

Responsibilities:

• Assist in the implementation and management of HACCP and all QA-related programs
• To oversee the compliance of the MUIS Halal Certification Conditions and rectify any non-compliance.
• Conduct regular audits and inspections of manufacturing processes, facilities, outlets, and products to identify areas for improvement and ensure adherence to quality standards
• Assist in maintaining, reviewing, and updating process flow, SOPs, and product specifications
• Ensure and maintain hygiene standards for food handlers and the outlets premises
• Assist in investigating product quality incidents, customer complaints, and non-conformances, and implement corrective and preventive actions to mitigate risks and prevent recurrence
• Responsible for the equipment calibration program
• Assist in product evaluation, shelf-life monitoring, batch sampling, and computing of results
• Engage and liaise with external laboratories for product and environmental hygiene tests
• Perform sensory evaluation tests and product prelaunch-related testing
• Assist in all internal and external audits
• Lead the planning process to meet operational goals, including forecasting, capacity planning, and resource allocation.
• Work closely with procurement and logistics teams to create efficient workflows.
• Perform any other ad-hoc duties as assigned by the superior

Requirements:

• Diploma in Food Science, Food Nutrition or relevant (Fresh graduate may apply)
• Preferably with related experience in related food manufacturing industry
• Knowledge of HACCP, ISO22000 and its requirements
• Ability to communicate effectively with all levels staff (Communication also means working effectively with workers from different ethnic)
• Responsible, analytical, effective team member and possess good problem-solving skills
• Have the mindset of food safety aspects as priority

*No experience welcome

Primary Responsibilities

• Support the smooth running of the day-to-day operations of the gym
• Greet and check in members and verify memberships
• Ensure cleanliness and maintenance of all gym equipment
• Attend to customer inquiries through various channels such as phone, email, person
• Any other ad-hoc task / duties that may be assigned by club management from time to time

Requirement

• Keen on pursuing a career in a fast paced environment
• Possess a good sense of customer service, responsibility and integrity
• Basic computer literacy/knowledge in Microsoft office
• Able to commit to a 5.5 day work week

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

• Be familiar with preparation, ingredients and presentation of all drinks offered in menus.
• Ensure the prompt and efficient service of all beverages set by the resorts required standards.
• Have knowledge of guests likes and dislikes pertaining to drinks throughout their stay.
• Ensure all mis-en-place for cocktails and drinks are correctly prepared prior to service in all beverage outlets.
• Make every effort to ensure the comfort and enjoyment of guest’s beverage requests throughout service.
• Ensure that you’re working bar areas is of exemplary clean nature.
• Ensure guest / room charges at points of sales are being managed.
• Ensure that you are aware and informed of all products the resort bars use for service including the bar machinery.
• Have a good knowledge of the win list.
• Recommend and promote bar items as directed by the beverage manager

General

• Be present throughout service.
• Have a thorough knowledge of all facilities and services offered by the resort.
• Maintain at all times the highest standard of social skills.
• In your working area ensure that all guests are greeted courteously and attentively.
• Complete any other duty assigned by management.
• Arrive on time in full uniform in accordance with the company grooming guideline.

Responsibilites:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services.
• Any ad-hoc duties as assigned by Manager.

Qualifications:

1. Diploma / Marketing / Business Administration
2. Minimum 2 years of relevant experience in F&B or FMCG industry
3. Proficiency in Microsoft Office, e.g. excel, powerpoint.
4. A dynamic and highly motivated individual with ability to multi-task effectively
5. Customer oriented with excellent interpersonal skills
6. Able to work independently as well as in a team environment

Job Scope:

(a) Assist Operations Manager to manage daily operations on site.

(b) Assist Operations Manager to plan manpower for operations.

(c) Assist Operations Manager in minor repair work.

(d) Identify faults to ensure school is safe and building is properly maintained.

(e) To accompany, monitor and supervise contractors when in school for repairs/maintenance

(f) Security control at the school foyer in the even of event.

(g) Support all school operations and OM/AM and School Leaders

Requirements:

• A meticulous individual who is able to multi-task and work independently in a fast paced environment

• A polytechnic diploma, preferably in Facilities Management-related discipline with 3 years of relevant experience;

• Those without a diploma and with relevant experience may also apply

• An effective team player with good interpersonal and communication skills

Contract Period: From 1 Dec 2024 to 30 Nov 2025 (option to extend till 2026)

Location: Tanjong Katong

Salary: $2300 - $2500/month

Working Arrangement:

• Mondays to Thursdays: 8am to 5:30pm, inclusive of 1hr lunch break

• Fridays: 8:30am to 5:30pm, inclusive of 1hr lunch break

• Service maybe required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

• Able to start immediate
• Able to converse in English & Chinese with clients. (Bonus: Bahasa/Melayu to converse with MDWs)
• Knowledge with Microsoft Office
• CEI holder, preferably
• Comfortable with indoor sales
• Comfortable on weekends shift
• Comfortable with 5.5 days of work
• Salary include commission

Interested applicants shall and may contact @ 9027 8710

Responsibilities:

• Prepare journal entries and audit schedule for approval of FM
• Close monthly management accounts and yearly accounts for all companies and pass to FM for review
• Check monthly inventory report from procurement
• Handle Costing Reports of all outlets monthly and other reports if requested
  * After done, pass it to Finance Manager for checking
• Make sure internal transitions tally among relative companies
• Cooperate with AR & AP in charge
• Handle survey if requested
• Assist in audit work
• Other ad hoc & miscellaneous assigned

Requirements:

- Minimum Diploma in accountancy

- At least 3 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & ERP software preferably

- Self-motivated, proactive and able to work independently as well as part of a team

- Meticulous and well organized

- Good communication skills

- Positive working attitude

Position Summary

Handling of call-in enquiries

Coordination of order fulfillment

Support to all sales related matters.

Main Accountabilities

• Assist sales department in processing customer enquiries and meeting their needs.
• Manage all enquires, provide timely response and follow ups
• Build sustainable and lasting relationships with customers through tele-communication, social media or web based platform
• Provide accurate and valid information to customers.
• Conduct customer satisfaction survey at given timeline, keep records of customer interactions
• Create and update customer purchasing patterns
• Process and coordinate customer orders fulfilment
• Generate customer order related documents
• Take the extra mile to engage customers by up selling company products

Internal & External Working Relationships

Work with others in a friendly, cooperative manner, and inspire others to cooperate.

Establish a long term working relationship with customers.

Job Requirements (Qualifications, Skills, Experience, Competencies)

· Customer service orientated and proven customer support experience

· Excellent communication skills with ability to adapt/respond to different type of characters.

· Patience in listening to customer request and persistence in follow up

· Proficient in Microsoft words and Excel

· Customer orientation and ability to adapt/respond to different types of characters

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

• Strong communication and interpersonal abilities, adept at building rapport with customers.
• Develop marketing strategies and sales plans to drive revenue growth and generate new business opportunities.
• Handle sales and marketing tasks, including preparing quotes, contracts, and following up on inquiries.

Requirements:

• Diploma qualification in related field.
• Proven track record of managing and achieving sales targets.
• Experience in steel industries, experience in stainless steel, specialized in steel will be added bonus.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Please note that this is a contract position.

Job Responsibilities:

• Accounts Receivable/ Accounts Payable
• Assist in monthly reporting and data migration under 2 accounting systems
• Assist in preparing data for internal and external filings eg. IRAS, MAS, Finance Bureau of China, and etc.
• Assist in liaising with external professionals firms eg. Internal and external auditors, tax agents, corp secretary and etc.
• Prepare, monitor and record bank transactions and cashflows.
• Ad-hoc duties as assigned.
• Reporting to Finance Manager

Qualifications & Requirement:

• Diploma in Accountancy or equivalent qualifications with 1-2 years’ relevant experience
• Solid learning abilities to adapt to a fast-paced and dynamic environment
• Decent communication and problem-solving skills
• Team player with high degree of independence and responsibilities
• Experience in MYOB and Kingdee system would be an added advantage
• Communication and written skills in Mandarin is required to liaise with Chinese associates
• Immediate or short notice preferred

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management or procurement in building facilities.
• Experience in dealing with tender management (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

PURPOSE

• Support the growth of individual life business through efficient processing and issuance of new business applications. Good quality work, processed within agreed service turnaround time, complying to all risk control mechanisms.
• Promote the image of the company by delivering an excellent customer experience such that it is seen as a competitive advantage for FWD.

KEY ACCOUNTAIBILITIES

• Support and manage new business administration for both IFA and D2C channel

1. Ensure all customer due diligence checks are conducted for both individual and corporate clients for IFA channel
2. Manage new business workflow ensuring requirements are promptly routed to respective stakeholders for action (i.e. underwriting, compliance, IT etc.)
3. Manage department’s mailbox(es)
4. Defect management including identification, oversight, reporting, management, resolution
5. Active communication with distribution teams including follow up on outstanding requirements and medical reports with customers, intermediaries, and medical clinics/hospitals to expedite policy inception.
6. Perform premium receipting, when required.
7. Making medical appointment on behalf of intermediaries if required.
8. Underwrite non-medical applications within authority and handle contract issuance, preparation of policy documents and arrangement for despatch if required.

• Manage customers’ and intermediaries’ feedback and escalate where necessary; collaborate with various stakeholders to achieve fair outcomes according to the complaint resolution process.
• Be able to identify gaps and champion improvements in the current processes, and workflow.
• Support ad hoc tasks, user acceptance testing, and other projects assigned.
• Compliant with relevant regulations, FWD policies and our standard operating procedures (SOP).

QUALIFICATIONS / EXPERIENCE

• Diploma holder / post-graduate
• At least 3 years of experience in insurance operations, preferably with relevant experience in new business
• Preferably Certified in M8, M5, M9

KNOWLEDGE, SKILLS & ABILITY

• Positive and customer driven work attitude.
• Able to work independently in a dynamic environment
• Good communication skills.
• Ability to multi-task, organise tasks.
• Work as part of a team.
• Meticulous and diligent
• Good understanding of life insurance
• Proficiency in MS Office skills and generally tech-savvy

Housed in COMO Orchard on Bideford Road, COMO Metropolitan Singapore marks many firsts. The hotel is part of an integrated and immersive experience spread over 19 floors, bringing the best of COMO Group’s hospitality, fashion, wellness and cuisine in one prime destination. Savour outstanding international dining concepts, enjoy access to curated collections from multi-label Club 21, and discover wellness from within at the new COMO Shambhala urban flagship.

Tasks / Responsibilities

1) Accounts Payable Function

• Processing of creditors invoices
• Account for and verifies and validates all purchase orders, receive records (DO) and suppliers’ invoices (purchase invoices matching procedure).
• Ensure all invoices have proper supporting documents and authorization/approvalsbefore processing payment.
• Raising of payments– via cheque and electronic funds transfer
• Reconciliation of vendor accounts/investigation of variances
• Communicate with staff / creditors regarding outstanding invoices and payments.
• Input AP invoices and payments in the SUN system.
• Prepare reconciliation of accruals, prepayments, and other Balance Sheet item
• Prepare various monthly schedules and reports as and when requested
• Reconciliation of AP Aging with GL account as well as suppliers SOA, Input GST to Trial Balance on monthly basis.
• Liaise with internal and external auditor on AP related matters.
• Maintains proper records for all contracts and ensure that all contracts are promptly renewed before expiry date and update critical date-list
• Assist in other requirements and related matters that affects General Ledger and accounting of hotel fixed asset and inventory matters

2) Other tasks where required.

• Assist Accountant in a variety of ad hoc and / or special assignments when required.
• Assist in process improvements, ad-hoc projects

Job Description

• Manage daily administrative operations related to sales inquiries and services (via phone, email, or in-person).
• Organize and conduct in-person tours for prospective members or respond to membership inquiries.
• Collaborate with the Finance Department to ensure accurate reconciliation of membership and financial reports.
• Process membership applications, including supporting documents and payments, ensuring high accuracy for submission to Finance and Management.
• Foster and build relationships within the Club, identifying new sales opportunities among existing and potential members.
• Work closely with the team to drive sales growth, increase membership revenue, and enhance the overall quality of membership services and engagement.
• Assist with operational and monthly sales reports, as well as update forms, Standard Operating Procedures (S.O.P.), and policies related to membership when necessary.
• Participate in rotating membership inquiry duties during weekdays, and once per weekend or as assigned.
• Oversee all aspects of event planning, including financing and administrative duties, ensuring deadlines are met and budgets are adhered to for membership events and trips.
• Establish and maintain relationships with internal departments, external vendors, and suppliers.
• Perform other duties as assigned by management.

Job Requirements

• Detail-oriented, responsible, and proactive with a strong focus on efficiency.
• Maintain a high level of confidentiality and possess excellent interpersonal and communication skills for dealing with both employees and members.
• Strong time management skills, with the ability to prioritize and manage urgent tasks.
• Able to perform well under pressure and effectively handle multiple tasks in a fast-paced environment.
• Demonstrate a positive learning attitude and work effectively as a team player under tight deadlines.
• Willing to work a five-day workweek with rotating weekend duties, including events and public holiday.
• Proficient in MS Office (Word, Excel, Outlook), Google Forms, EMS, and related software.
• Position and incentives will be based on job skills, work performance, and experience, with incentives tied to meeting the team’s monthly KPIs.