About:

Okratin is a part of the Deel Solutions offering, specialized in global consulting services. Our experts help our customers execute on global projects and are experienced in various domains, including software development, product management, data science, finance, marketing, business development and more.The role involves conducting competitive analysis of dealer/customer organizations in Southeast Asia and the Middle East to expand market share strategically. Driving performance improvement initiatives through training and consultation for the existing dealer/customer network. Helping to identify, develop, and train key dealer/customer personnel to optimize sales.

This person will also need to coordinate webinars/seminars to facilitate knowledge transfer within the dealer/customer network. The candidate must be well versed in how to support Dealer Recognition programs and resolve dealer/customer issues regarding sales and service. Candidates also need to be able to understand and review sales reports and consult with dealers/customers to forecast sales and profitability. Strong collaboration skills are a must as well, especially with the IT department on technology projects such as CRM maintenance.

Responsibilities:

• Conduct competitive analysis of dealer/customer organizations in Southeast Asia and the Middle East to expand market share strategically.
• Drive performance improvement initiatives through training and consultation for the existing dealer/customer network.
• Identify, develop, and train key dealer/customer personnel to optimize sales.
• Coordinate webinars/seminars to facilitate knowledge transfer within the dealer/customer network.
• Maximize dealer use of tools and programs to enhance customer experience and improve dealer performance.
• Manage identification, qualification, and selection of prospective dealers, presenting opportunities to management for approval.
• Support Dealer Recognition programs and resolve dealer/customer issues regarding sales and service.
• Monitor dealer/customer preferences to determine sales focus and provide necessary support.
• Review sales reports and consult with dealers/customers to forecast sales and profitability.
• Advise dealers on policies and operating procedures for functional business effectiveness.
• Represent at trade association meetings online to promote products and analyze international legislation to support the company's interests.
• Assess the marketing potential of new/existing dealer store locations and prioritize marketing expenses to support growth goals.
• Collaborate with the IT department on technology projects such as CRM maintenance.
  Experience & Qualifications:
• Minimum 3-5 years experience in territory management with a bachelor’s degree in any relevant field.
• A track record of several years in territory management or sales operations
• Strong collaboration skills
• Marketing background is essential
• Must have experience in conducting competitive analysis of dealer/customer organizations in Southeast Asia and the Middle East to expand market share strategically.
• Be able to drive performance improvement initiatives through training and consultation for the existing dealer/customer network.
• Experience in Identifying, developing, and training key dealer/customer personnel to optimize sales.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 1 year of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities

• Identify and target sales lead
• Build and maintain relationships with clients
• Cold Calling
• Set and exceed sales quotas
• Prospect clients and understand their needs
• Budget and allocate resources efficiently to maximize outcomes

Qualifications

• Bachelor's degree
• Proficient in Microsoft Office suite and customer relationship management software
• Demonstrated ability to set goals and achieve them
• Strong communication skills and understanding of sales process

Location: Jurong East

• Responsible for the entire procurement procedures including purchase requisitions, obtain quotes, purchase orders and delivery of goods according to the purchasing guidelines.
• Negotiate and build a good working relationship with the suppliers.
• Create inventory control and stock take for all goods supplied and delivered.
• Liaise with the Superintendents and vessels for matters relating to requisitions.

Requirements:

• Diploma in Purchasing, or Supply Chain with equivalent qualifications.
• At least 3 years of purchasing experience in Marine/Shipping industry.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

ROLES & RESPONSIBILITIES

Events:

• Actively manage a calendar of events across all 4 South East Asia offices
• Maintain an up-to-date calendar of client events in Singapore
• Plan, coordinate and produce virtual events and physical events in the offices within time limits.
• Execute the technical aspects for remote broadcasting.
• Manage on-demand posting of virtual programs.
• Assist with event logistics including facility, rentals, food, materials, audio-visual, email communications, onsite facilitation and post-event reporting.
• Create and edit event lists, invitations, materials and signageTrack and report expenditures against budget
• Conduct pre and post event evaluations and report on outcomes
• Conduct research of vendors and venues and propose options for events.
• Draft, format and send email communications to promote firm events using vuture - the firm's email platform

Develop, update and maintain event email distribution lists using firm’s Interaction system.

• Prepare program materials including presentations, handouts and name tags, as well as promotional items/giveaways as requested.
• Provide onsite support at firm events, including setup and teardown, registration, speaker assistance, venue and vendor coordination.
• Prepare RSVP, attendance and survey summary reports.
• Post events to internal and external websites.
• Maintain event department documents including event calendars and forms.
• Provide additional event support as needed.

Marketing & Communications:

• Assist in coordination of HSF’s participation in, and sponsorship of, local and national
• Conferences. Responsibilities would include handling lawyer reservations or RSVPs, and
• Coordinating and submitting advertisements, giveaways, logos, and other materials as needed for sponsorships and other external activities.
• Coordinate the distribution of legal publications and guides in South East Asia

Requirements:

• Minimum Diploma/Degree in Business or Events related disciplines.
• At least 2 years event management experience,
• Excellent project co-ordination/administration skills
• Advanced MS Office skills - in particular Word, PowerPoint and Excel skills

Interested candidates, please forward your updated CV to [email protected]

CH Talent Resources (13C6338)

R1983591

Position title : Contract Executive

Location: Defu Lane

Working Days: Monday - Friday

Working hours : 8:30am -5:30pm

Salary : $2800 - $3100

Job Scope

• To assist in the drafting of customer agreements for the Group on a timely basis
• To conduct searches, collate and verify relevant documents from various parties and ensure completeness of documentation before drafting of agreements
• To maintain proper filing of contracts and safe keeping of original agreements at all time
• To assist and support in providing contract related information to various parties as and when requested
• Preparation of documents to respective finance personnel for accounting purposes
• Scanning and upload the full contracts with all attachments onto ERP Systems
• Create of new customer code.
• To furnish final reminder, initial and commence legal proceeding as according to the Group protocol
• To monitor and follow-up on legal cases until the cases have closed or conclude
• To liaise with lawyers on legal matters
• Arrange to meet up with customers together with Sales personnel to negotiate repayment plans
• To update respective Finance/Commercial/Credit Control personnel on account status on legal related matters
• Any other ad-hoc assignments

Requirement

• Diploma in any disciplines with at least 2 years of working experience

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are looking to build a team of talented individuals who are passionate about marketing and have a keen interest in technology to optimise marketing processes; both areas sum up what we do at MoWin Digital!

Yearning to do more than just managing schedules? You will be responsible for ensuring marketing project processes, from beginning to end, are efficiently executed with positive results.

In brief, the three key areas you will be working and learning more on are:

• Global to regional, offline to online B2B events for international tech firms
• B2B Marketing Technology (#martech), marketing automation and digital transformation for SMEs and MNCs
• Voice marketing, conversational AI and applications across various industries, including IT, FinTech, eCommerce and Education.

Responsibilities:

• Collaborate with the customer management team
• Produce local and regional B2B events for international tech firms, overseeing the management of vendors and partners from start to finish
• Conduct in-depth research on a product or service as well as competitor analysis
• Understand our customer and partners, their products/services and customer base in order to create effective marketing campaigns
• Learn project management basics and assist in the whole project process, monitoring, operation, planning, control, etc
• Assist in tracking project deliverables, scheduling deadlines, communicating with stakeholders and caring out other supervisory responsibilities
• Determine project scope and deliverables that support business goals in collaboration with executive management
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Assist in develop and deliver progress reports, proposals, requirements documentation and presentation
• Set and continually manage project expectations with team members and customers
• Build, develop, and grow business relationships vital to the success of the project
• Plan, manage and execute projects from beginning to end
• Relationship management with internal technology users and vendors
• Work with customers, partners and international team to collect deadlines, budgets, objectives, etc
• Develop best practices and tools for project execution and management

Requirements:

• Project management and communication skills participating from the start of a marketing campaign to execution, leveraging marketing technology tools.
• Self-starter with an ability to manage projects and deadlines independently.
• Familiarity with marketing technology tools which enable marketing automation and analytics.
• Global exposure working with various partners around the world is a plus, including North America, Europe, Middle East, Africa and Asia Pacific including China and ASEAN.
• Singaporean Citizen or Permanent Resident.

At MWD, we hope to share our knowledge and experience in eliminating marketing and technology silos; and improving the deployment of new technologies to enhance the customer journey both online and offline.

We love to share what we know and learn what you have!

MoWin Digital has supported the TAFEP Employers' Pledge of Fair Employment Practices since its inception in 2018.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Junior/Senior Talent Acquisition who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts.

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

• Bookkeeping and data entry of clients' accounting records;
• Write- up of full set of management accounts with major accounting schedules;
• Compilation Unaudited Financial Statements in accordance with the Singapore Financial Reporting Standards;
• Prepare GST summary and submit GST return F5 on behalf of clients;
• Perform Income Tax computation and submit tax return Form C/Form C-S;
• Handle clients portfolio and manage job timelines on AGM, Annual Return and Tax Returns;
• Good communication skills
• Good skills in Microsoft Office Knowledge with Quickbooks accounting software helps

Executive (Finance)

Dates: 6-month contract (Maternity Cover from Jun 24)

Salary Budget: $3,000

Location: Alexandra Road

Official working hours are 8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Responsibilities:

• verification of grant claims to ensure they are in accordance with the funding guidelines from fund sponsors;

• ensure accuracy of claim amounts with relevant supporting documents;

• raise invoices in Workday for disbursement to grantees for verified claims;

• prepare submissions to seek reimbursement from fund sponsors;

• monitor the timely submission of claim forms and audit reports by grantees and

• support audits and other matters related to grant administration.

Requirements:

• Experience with Microsoft Office Applications (e.g. Word, Excel, Powerpoint) and knowledge in Workday System will be an advantage.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Account Receivable Executive

5 days, 9am-6pm
Salary: $3000 -$3400
Location: The Heeren, Orchard

Job scope:

• Handle full spectrum of Accounts Receivables activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

CGS-CIMB Securities (CGS-CIMB) is a leading integrated financial services provider in Asia. It is a joint venture between China Galaxy International Financial Holdings Limited, a wholly owned subsidiary of China Galaxy Securities Co. Ltd., and CIMB Group Sdn Bhd.

Through a network of local offices, branches, and strategic partners, we have a direct global presence in 15 countries and territories, providing a truly Asian perspective. We are well-positioned as Asia’s leading financial gateway with a core focus on deep-dive research and in-depth analysis on equities and financial products.

General job scope

• Provide support to the equity sales & research departments in organizing and executing Deal or Non-Deal Roadshows, Analyst Marketing, Corporate Day, conference and other administrative tasks.
• Arrange logistics including meeting venue bookings, ground transportation, presentation material, catering, AV requirements and any ad-hoc request.
• Administer meetings including setting up virtual meeting platform, hybrid/physical meetings to ensure smooth flow of meetings.

Detailed job scope

• Non-Deal Roadshows, Analyst Marketing & any related events (ECM or IB) Virtual Events (Pre-event)
• Request for necessary and relevant information for every roadshow.
• Upload campaign on to WeConvene.
• For virtual meeting, set up Zoom, for Hybrid meeting use Microsoft Teams.
• Send email and calendar invite to all global sales using standard notification email format.
• Liaise with corporates/analyst for presentation decks pre-event.
• Send reminder to all attendees prior to event.
• Send schedule and or subsequent updates to corporates / analysts.
• AV set up testing for physical/hybrid meeting.

Virtual Events (During Event)

• Log in at least 15 min in advance to test the corporate’s connection and screen sharing.
• Closely manage waiting room and update speaker on attendees waiting.
• Start the call timely - admit registered attendees and update attendance on WeConvene.
• Rename attendees to reflect their names and company names.
• Moderate Q&A session, if required.

Physical Events – NDR / Corporate Day / Site Visit

• Logistic arrangement ie booking of hotel, transport, lunch venue and food ordering
• Onsite set up ie registration table, signages, meeting room and refreshment set up.
• For conferences, source for speaker and participant gifts.
• Keep track of all expenses for reimbursement arrangements.
• Prepare necessary AP payment forms to be uploaded into the finance folders for payment process.

Conference

• Prepare and seek budget approval for proposed conference / corporate day.
• Source for hotel / meeting venues.
• Work with Marcom on marketing material.
• Set up conference website for client and corporate registration on MeetingCEO.
• Keep track and answer queries from client and corporates leading up to event days.
• Send email updates to global sales on sign up and push for more meetings for corporates who has low demand.
• Keep track of all expenses leading up to the event day and ensure it stays within stipulated budget.
• Scheduling meeting for clients for conference/corporate days, making sure top tired clients gets the priority.
• For physical event, print corporate presentation slides (if required).
• Provide necessary on-site support.
• Prepare post conference evaluation links and compile feedback.

Job qualitifications

• Diploma in Business
• At least 3 years’ experience in corporate access, event management or hospitality preferred.
• Good command in Microsoft Office - Excel, Word and PowerPoint.
• Knowledge in Salesforce and WeConvene an added advantage.
• Proficient in English and Mandarin.
• Team player with self-starter, proactive, positive and learning attitude.
• Ability to work in a fast-paced environment independently.
• High attention to detail and can handle multiple events at once.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

1.5 Months Completion Bonus

Annual Leave: 18 Days

Location: MBFC (Downtown)

Job Description:

• Consolidate and generate payroll data for 300+ employees (both local and expat)
• Responsible for full scope of payroll
• Main liaison to appointed payroll vendor on all payroll matters
• Handle payroll accounting tasks such as preparation of all payrolls related journals (including accruals) and uploading them into the system.
• Handle all income tax-related documents and matters
• Prepare payroll reports and check all data provided by the payroll vendor
• Monthly reconciliation of accounts for all entities in Singapore
• Manage annual statutory surveys and annual payroll audit schedules
• Manage and report information required in Statutory Accounts
• Manage Government Leave Grant
• Year-end accrual for unconsumed leave, tax processing fee and others
• Prepare benefits-in-kind for payroll upload.
• Assist Employee Services Executive in employee benefits programs administration, such as generating employees’ listings for employees’ insurance renewals, employee medical matters, etc.
• Support in preparation of journal and perform reconciliation.

Requirements:

• Diploma and above.
• Must have 3 - 5 years of working experience in Payroll position.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Start Date: 12th February 2024

As an eCommerce Executive, you will play a vital role in supporting our online sales and marketing efforts. You will assist in managing our eCommerce platform, ensuring smooth operations, and enhancing the overall customer experience. You will spend 70% of your time on creative operations, 30% on data analytics across 3 brands across SEA.

Responsibilities:

1. Product Listing Management:

• Assist in creating briefs for new product launches images, product descriptions, ensuring accuracy and consistency.

2. Platform Management:

• Oversee the operations and performance of the eCommerce platform - ensuring functionality, usability, and an optimal customer experience.
• Collaborate with affiliate teams to optimize product pages, including images, descriptions, and keywords.
• Analyze user experience data, identify areas for improvement, and implement initiatives to enhance the online shopping experience and smooth checkout processes.
• Effectively communicate issues and/or delays to key stakeholders.

3. Campaign Support:

• Assist in creating briefs for online promotional campaigns
• Review eCommerce site performance and recommend optimization plans
• Aid in the execution of online promotional campaigns such as sales & KPIs recording
• Conduct competitive and market analysis

4. Analytics and Reporting:

• Assist in analyzing eCommerce performance metrics, generate reports, and provide insights to optimize sales and marketing strategies.

- Work closely with cross-functional teams including design agencies, affiliates & regional teams to ensure alignment and successful execution of eCommerce initiatives.

- Manage project timeline & progresses, adjust schedules as necessary to ensure timely completion.

Requirements:

• Bachelor's degree in Business, Marketing, or related field preferred.
• Must have 1 - 2 years of relevant experience.
• Experience in eCommerce operations, preferably in the beauty or retail industry.
• Experience in Lazada store operations a plus.
• Mandarin speaking to liaise with Chinese stakeholders
• Excellent communication skills, both written and verbal.
• Strong analytical skills with the ability to interpret data and make recommendations.
• Detail-oriented with a focus on accuracy and quality.
• Excellent communication, negotiation, and problem-solving abilities.
• Strategic thinker with a data-driven and results-oriented approach.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Responsibilities

• Course management: Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
• Faculty management: Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
• Exam management: Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
• Student management: Build good relationship with students and attend to their requests on programme related matters.
• Class administration: Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
• Office Administration: Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
• Other duties and activities to support programme operations and overseas study segment.

Requirements

• Diploma or Degree
• At least three years’ experience in education industry is preferred.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
• Knowledge of Excel is preferred.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Roles & Responsibilities

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.
We are looking for forward-thinking people who bend over backward to put customers first. Individuals who thrive on challenge and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings unique value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

What you'll be doing:

• Coordinate with sales leadership and the global sales enablement team to define sales enablement priorities and build, deploy and track enablement programs
• Act as a liaison between cross functional teams.
• Create, edit and approve content to educate the sales team to advance deals with development of use case studies, competitive information, persona understanding and custom work.
• Train sales team on best use of sales enablement materials, sales tools, onboarding and product updates
• Field ad hoc content and support requests from sales team.
• Provide coaching on sales calls and demos, as needed.
• Help the global enablement team and cross functional SMEs to ensure the sales enablement content repository (Highspot and Anaplan Academy) are easily and readily accessible and kept up to date on an ongoing basis.
• Determine content adoption and success metrics and keep the Global GTM Enablement dashboard up to date with customer satisfaction and business metrics for APAC sales.
• Define sales enablement best practices and facilitate and produce a cadence of regular onboarding and ongoing development workshops (virtual or face to face)
• Conduct and report on results and surveys.
• Gather feedback from sales team on a regular basis to constantly improve support programs.
• Drive high standards and values for our enablement team and brand.
• Ability to coach others for success and personal development.

More about you:

• Bachelor's degree; Sales, business, and marketing majors preferred.
• Client Facing Experience in a sales, customer success, presales or sales support role required
• Experience with sales enablement and learning management tools preferred i.e. . Brainshark, Mindtickle, Saleshood etc.
• Experience with learning tools i.e. Camtasia, Captivate, Kahoot, Mentimeter etc.
• Experience facilitating virtual workshops via zoom, webex etc. and use of the breakout room, whiteboard and polling features
• Exceptional facilitation skills
• Exceptional written and verbal communication skills.
• Ability to prioritize tasks effectively.
• Team player with strong interpersonal skills.
• Ability to thrive in a fast-paced, unpredictable environment.
• Adept at project management and cross-functional collaboration.
• Creative and strategic thinker.
• Organized and efficient time management processes.

More about the role:

• Problem solver are your core (Technical, Architectural, Process related)
• Results-oriented, motivated, self-starter
• Values variety in daily activities, flexible to adapt, confidence to tackle any challenge – even those that come up last minute
• Coaching mentality
• Collegial, open and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Strong desire to excel and be committed to gaining exposure to multiple industries while further developing your career