• Implement action plans for the company's specialist clinics to achieve strategic goals.
• Coordinate with vendors and clinics on the purchasing of clinic branding collaterals.
• Evaluate Facebook Ads and Google Ads to monitor performance and metrics utilizing social media and digital marketing tools.

Requirements:

• Diploma in Business/Management Studies, Marketing, Communications or equivalent.
• At least 2 years of relevant working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

about the company

A leading corporate & investment bank with a strong presence in the APAC market.

about the job

• Underwrite in-depth credit analysis
• Conduct due-diligence site-visits & deep dive into discussion, conversations to analyse the financial and credit standing of the clients/ counterparties
• Conduct financial projections
• Handle of loan documentation for certain products, ISDA/CSA, GMRA, GMSLA
• Presenting credit cases to the seniors and Credit Committee
• Analyze and approve derivative trades and monitor limit utilization
• Ongoing credit monitoring and identifying potential credit issues

about the manager/team

Reporting to the ED and working closely with the Head of Credit Risk, you will be part of a regional team with good learning opportunities.

skills & experience required

• Bachelors or Masters Degree in Accounting/ Business/ Finance, CFA/CA
• At least 4 years of banking credit risk/analysis experience, corporate lending/structured finance/project finance
• Strong knowledge of banking products and financial analysis, credit risk evaluation parameters, involved in due diligence/site-visits
• Highly numerate & analytical, experienced with loan documentation

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

We are seeking an enthusiastic and driven HR generalist focused on Talent Acquisition to join our HR team in Singapore. This role is pivotal in sourcing, attracting, and hiring top talent to meet the company's workforce needs in Singapore and APEC region. As a Talent Acquisition Specialist, you will play a crucial role in shaping our company's future by identifying and recruiting the best candidates.

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry.

Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade.

At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation.

Our DNA is reflected in our values, these are how we act every day to make the greatest impact on what we are doing!

The Upskills 6

· We look for curious people, open-minded about ideas that challenge the status quo and ask why not!

· We all act proactively to learn and grow constantly.

· We foster an environment where all of us care for one another, promoting teamwork and collaboration.

· We strongly encourage respectful conversations that stimulate creativity and innovation.

· We all empower to think and act like owners, taking ownership of our work and driving impactful results.

· We are serious about fun, creating a positive and enjoyable workplace where individuals can thrive both personally and professionally.

Do our values speak to you?

If you see yourself enjoying working as a member of Upskills, then check out below!

RESPONSIBILITIES

• Develop and implement innovative sourcing strategies to attract high-quality candidates for various positions within the company.
• Manage the end-to-end recruitment process, from job posting to interviewing, candidate selection, and onboarding.
• Conduct interviews and evaluate candidates based on their skills, experience, and fit with the company culture.
• Promote the company as an employer of choice to potential candidates through various channels, including social media, job fairs, and networking events.
• Work closely with hiring managers to understand their staffing needs and provide guidance on the recruitment process.
• Stay informed about trends and developments in talent acquisition, including best practices in recruitment strategies and tools.
• Advocate for diversity and inclusion in the recruitment process to ensure a varied and representative workforce.
• Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding.
• Track and report key recruitment metrics to assess the effectiveness of talent acquisition strategies.
• Ensure all recruitment activities are compliant with local employment laws and regulations.

WHAT KIND OF INDIVIDUALS ARE WE SEEKING?

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 2-3 years of experience in talent acquisition or recruitment.
• Strong knowledge of recruitment practices and techniques, as well as employment laws and regulations in Singapore.
• Excellent communication and interpersonal skills.
• Proficiency in using recruitment software and social media for talent sourcing.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.

OUR OFFER

Extensive learning opportunities: access to our upAcademy platform and learning sessions to develop your skills set throughout the year.

Fun in your daily life: Do you want to feel the vibe and the energy of Upskills, too? Enjoy team building activities, quarterly company events and plenty of engaging activities such as volunteering events, wellness challenges and festival celebrations!

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Join our team of passionate professionals by sending your resume to [email protected]!

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities:

• Serve as the first point of contact supporting our highest value customers and institutions on QCP’s various products
• Provide dedicated and prompt support to our institutional and VIP customers via different communication channels together with the trading desk
• Introduce QCP’s solutions to the client base across the globe

• Experience in real time client facing supporting functions, especially the high priority clients
• 2 to 3 years of experience in a sales coverage role in a Financial Institution Industry is preferred
• Detail-oriented, efficient and independent worker with good analytical skill.  Excellent team-work and communication skills
• Knowledge of derivative and other trading products is a strong plus, e.g. knowledge of options
• Outstanding problem solving capabilities including solving issues under high pressure
• Excellent communication skills in English and Mandarin to be able to facilitate clients and cross departmental communication
• The role requires the candidate to be active during European and US trading hours.

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Sales Coordinator

• Location: Kaki Bukit (Office) 5-Days work week
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: S$2,000 - $ 2,800

Job Scope:

• Direct reporting to Sales Manager for daily paper works, co-ordination, and other assigned jobs.
• Answering phone calls, do filing, check and print e-mails.
• Printing of tender specifications and drawings, pick up the quantities from drawings.
• Assisting in compilation of catalogues and presentation slides.
• Extend quotation for existing tenders to clients.
• Co-ordination work with suppliers and clients for samples and catalogue submission.
• Co-ordination with project team on confirm projects for execution.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

We are a Japanese development-oriented company for microelectronics testing, a worldwide leader, especially in the field of Semiconductor testing equipment (Probe card, Test socket).

Our global subsidiaries are located in the United States, China, Taiwan, South Korea, Singapore, and Germany, with around 1,500 employees worldwide.

Our target is to act closely with our customers, manufacturers for simplifying order receiving and maintenance system.

Your main tasks are particularly the following:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry.
• Building up the new key account platform to expand the sales efforts.
• Presentation of the company’s products to the customers.
• Creating offers and have contract negotiations with business partners for general agreements.
• Working with the technical support team to resolve technical questions or develop solutions for the customers.
• Observing and analysis of the potential customers, markets and competitors companies.
• Creating the sales plan and strategy.
• Coordinating special marketing activities, such as fairs or trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs.
• Coordinating the customer’s orders.

Requirements

• University degree or apprenticeship in economics, microelectronics engineering, electrical engineering, and industrial engineering are preferable.
• At least 2 - 3 years of relevant working experience in Semiconductor industries.
• Good MS-Office- and PC-knowledge (Word, Excel, PowerPoint), Internet.
• Sales-oriented thinking, strong attention to details, structured and efficient way of working.
• Ability to work in a team, self-employed working style, fast learner, good skills, flexibility.
• Willingness to travel Preferable in addition.
• Working experience with wafer test or final test related product for the semiconductor industry is preferable.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23943

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

• Handle the entire spectrum of responsibilities, including setting up, configuring, and maintaining computer hardware, networks, and systems. Provide troubleshooting and IT technical support to end-users for hardware, software, and network issues, along with user support for desktops, notebooks, and printers, including site installation.
• Collaborate closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
• Coordinate with users and IT vendors for the delivery of IT solutions and services.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in MS Office 365, end-users desktop support, IT security implementation & operations in Healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support

· Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management

· Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)

· Ensure customer queries are answered and/or resolved in a timely manner

· Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)

· Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools

· Act as key liaison point with Event Operations team for customer data and Event floor plan queries

· Prioritizing tasks and eye for details

· Where required, support Event team in organisation of sales events

• CRM (Salesforce) / invoicing system (EMS) support to sales teams

· Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge

· Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis

• Reporting, Data Analysis & Investigation

· Perform Salesforce (CRM) reporting and ad-hoc reports as requested

· Where relevant manage integration of International Joint Venture reports

· Support Sales team with proactive insight and trend analysis

• Campaign Management

· Support to Sales Leadership and CRM team to set up, assign and manage campaigns

· Manage the gathering of member lists / data for campaigns and QA

• Testing & Improving Salesforce Development

· Act as liaison between Sales team and CRM team to gather regular system feedback

· Help identify priorities for development and gather requirements

· Perform User Acceptance Testing

• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

· Accuracy of data and reports

· Efficiency gain of team supported by role

· Adoption of Sales processes and Salesforce.com technology

POSITION REQUIREMENTS:

· University Bachelor’s Degree / University of Business Admin / Applied Sciences qualification

· Minimum 2 years of sales support experience across international regions and cultures

· Strong organization, time management skills and ability to work with senior internal stakeholders

· Experience of data analysis and manipulation

· Ability to proactively handle and respond to internal & external stakeholders

· Interpersonal skills, confident personality, high level of enthusiasm

OTHER PREFERRED ATTRIBUTES:

· Experience with Salesforce (Sales Cloud) Preferably

· MS Office

Responsibilities:

• Frequent liaising with internal and external functional teams to ensure project deadlines are meet
• Strong teamwork to collaborate with functional teams to ensure project are successfully launched
• Generate ideas and support in strategy development toward the future of After sales business
• Monitor and analyse regional key performance index to identify potential opportunities for profit enhancement

Job Requirements:

• Degree in Marketing/Economics/Business/Information Technology discipline
• No Experience welcome to apply
• Self-starter, motivated, good social skills, problem -solver, multi tasker and adaptive environment
• Strong interest in car aftersales and Kaizen (improvement activities)
• Able to think independently providing creative solutions and respond flexibly to different business situations
• Customer orientated, meticulous, team player and cheerful personality.
• Independent, self- motivated and able to multi task to meet deadline
• Good computer knowledge of MS Excel (pivot, vlookup), Word, PowerPoint.
• Strong in communication, coordination, interpersonal and presentation skills
• Strong learning attitude, good database management skills
• Able travel to overseas , learn new technology (Travel once every 2 months for around 3 days)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting and Finance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

CRM & Data Analytic

• Assist in the formulation and execution of CRM marketing automation, journeys, and processes to achieve business efficiency.
• Leverage CRM tools to analyse customer database, derive insights and execute recommendations together with cross functional team.
• To be the data custodian for the brand. Maintain, monitor, and ensure customer database is updated in line with internal data quality policy.
• Support leads assignment and monitor follow-up tasks closely by the sales team.
• Generate and analyse CRM campaign result, draw insights and propose data-driven ideas and recommendations.
• Identify and propose suitable target audiences / segments for sales / aftersales marketing campaigns.
• Plan and build customer journeys in SFMC
• Identify and extract target database on SFMC
• Set up and schedule eDM blast
• Customer Interaction Centre Management

Day-to-day operations

• Leads assignment for Sales team.
• Customer account creation for new leads.
• Campaign tagging for customers account.
• Customer profiling, data mining and customer need analysis
• Assist with events such as sending of invitation, confirmation, registration and ensuring target attendance is met.
• Track, generate and analyse weekly sales funnel and campaigns reports.

Job Requirements:

• Diploma/Degree holders in Marketing / CRM / Business Administration.
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys.
• Meticulous and well-organised with the ability to multitask under pressure.
• Takes initiative to lead projects and improve job processes.
• Agile and keen to learn new skills.
• Peoples oriented mindset.
• Keen interest in CRM & Data Visulisation platform such as Salesforce, SFMC, GDMS and / or Tableau
• Comfortable in CRM technical aspects such as integration, API and etc.
• 5 days week, Alexandra

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

The Company

Our client, in the manufacturing sector, is currently looking for a 2 years’ contract Logistics Executive to join their dynamic team.

The Role

The successful incumbent will be tasked with processing of customer orders, arranging shipments, preparing shipping documents, and ensuring PO accuracy before entry into SAP system.

Your Profile

You should have a Diploma in Logistics/Supply Chain or its equivalent with at least 1 year of experience in handling logistics/shipping processes. You should possess a willing-to-learn and proactive attitude.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12867432, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Job Summary

• Responsible for selling B2B hardware and software technology-based solutions to an assigned partner list.
• From time to time, recruit, develop, service and grow new channel partners
• Developing sales strategies, negotiating with partners, training and developing their sales team.
• Driving channel partner sales team to drive our sales & marketing campaigns
• Supporting channel partners to meet corporate customer requirements including meeting potential clients for sales closures
• Monitoring the health of channel partners & their campaigns, keeping the Key Performance Indicators on track.

Job Requirements

• Diploma/Degree in any fields with min. 3 years of relevant experience in IT products/ software
• Proficiency in Microsoft Office ( Excel , Word , Power Point )
• Experience in business development and channel partners management with proven track records
• Highly motivated, pro-active, and resourceful
• Possess with interpersonal , presentation and negotiation skills.
• Able to manage different stakeholders in a fast-paced environment

Other Details

• Transport Allowance Provided - SGD 1,000
• Eligible for Quarterly Sales Comussion
• Eligible for AWS & Performance Bonuses

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23039

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Responsible for financial accounting records, AR/AP management and reconciliation.
• Assure timely Accounts Receivable/Payable Financial recording for month end.

Requirements:

• Diploma in Accountancy or equivalent
• At least 2 years of working experience in doing AR/AP function.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

1. Create a comprehensive sales and business development plan to increase Sniper Digital's revenue.
2. Incorporate active prospecting, lead qualification, meetings and customised proposals to demonstrate Sniper Digital's creative and design expertise.
3. Cultivate lasting relationships with clients, internal teams and partners.
4. Oversee the entire sales process, lead generation, contract preparation, negotiation and closure while maintaining records of all sales activities and ensuring favourable contract terms.
5. Work closely with Sniper Digital's creative team to transform client needs into creative design concepts, insights and recommendations.
6. Facilitate smooth collaboration between client, creative team and production team; contribute innovative ideas during brainstorming sessions, and work with the internal team to ensure timely and cost-effective execution.
7. Create sales forecasts and revenue projections, and deliver regular sales reports.
8. Continuously engage in market research to stay updated on industry trends, emerging technologies and potential opportunities.
9. Act as a representative for Sniper Digital at industry events, trade shows, conferences to broaden network of potential clients and partners.
10. Maintain organised documentations, proposals, quotations and client communications.

• Minimum 2 years sales or business development experience
• Experience with design or ad agency preferably but not required
• Strong communication and presentation skills

• Basic salary commensurate to experience
• Above industry sales commission

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

We are looking for an enthusiastic, talented and ambitious Technical Sales professional to help lead the identifying and closing of growth opportunities for our Oils & Chemicals offerings within existing customers across the Asia Pacific region; as well as maximising upsell during renewals in coordination with account managers across the Asia Pacific region.

The Technical Sales team is a key driver for sales execution and performance across existing accounts. You will be instrumental for the achievement of sales growth targets as well as the effective use of resources to achieve targets.

Main Responsibilities

• Product and sector expertise:
  • Develop a deep understanding of the value of our Oils & Chemicals solutions to our customers and a good understanding of the Oils & Chemicals sector to support new business identification and customer retention.
  • Act as an internal ambassador for the Oils & Chemicals business, supporting communication of product enhancements and market developments across the organisation and working with teams including sales, customer focus, customer solutions, marketing, research and consulting.
• Retention and proactive new business development:
  • Partner with Regional Sales colleagues to broaden and deepen our Oils & Chemicals relationships within existing customer accounts, understand customer workflows and demonstrate how our Oils & Chemicals solutions can address them, identify unmet customer needs, and uncover new buying centres. 
  • Lead all aspects of the customer lifecycle by working with other functions to support onboarding, engagement, retention, and cross selling.
• Territory planning:
  • Develop, regularly maintain, and own a sales plan for your territory. Identify key growth markets, needle moving opportunities, and risks within your existing portfolio to plan your time effectively and develop a sales strategy and tactics.
  • Collaborate with other stakeholders to build and execute on your plan, including Regional Sales, other Product Sales colleagues, Customer Focus, Research, and Consulting. 
• Product development collaboration:
  • Work closely with the Product and Research teams to help shape the Oils & Chemicals product development roadmap based on customer feedback, your experience and knowledge of customer workflows, and relevant competitor intelligence.
  • Support new Oils & Chemicals product and service development launches.
• Own the sales process:
  • take responsibility for the following aspects of the sales process which include prospecting, qualification, and selling the value proposition at all levels
  • collaborate with the regional Sales team by providing product sales support to the following aspects of the sales process which include, proposals pitching and technical & commercial negotiations,
  • ensure all aspects of the sales process must be handled efficiently and fully documented.
• Accurate sales forecasting:
  • Effectively manage the business pipeline to ensure accurate forecasting in Salesforce.

#LI-CN1

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

• Handle full set of accounts of a portfolio of clients individually or supported by assistants;
• Handle Month end closing for a portfolio of companies;
• Preparation of monthly management accounts and reporting packages;
• Handle day to day outsourced finance function, including AP processing and payroll;
• Consolidation of simple to complex group accounts;
• Compilation of financial statements in accordance with Singapore Financial Reporting Standards;
• Assist in providing financial management services;
• Solve complex accounting issues from time to time;
• Involve in fund accounting services;
• Assist in consultancy and business advisory projects;
• Undertake ad-hoc assignment from time to time.

Job Requirements

• At least 2 years (for executive) or 3 years (for senior) experience in external audit, accounting outsourcing practice and/or fund administration & fund accounting service provider.
• Degree in Accountancy, ACCA, CPA or their equivalent;
• Have clear thinking, committed, meticulous, good time management, resourceful, proactive, able to work independently, effective verbal and written communication skill, honest and resilient.
• Familiar with International Financial Reporting Standards;
• Proficient in Microsoft Office applications;
• IT skillset, knowledge of accounting software, RPA and other modern automation tools are highly desired.

JOB DESCRIPTION

• Operation control and negotiation related to Electronic Materials (mainly for Hard Disk Drive market), consumables and metal products.
• Facilitate the business communication between Japanese suppliers and overseas clients mainly for Malaysia.
• Technical development facilitation, progress management, sales, price negotiation, delivery control (air/ocean) and inventory management.
• Preparation of quotation for clients
• Budgeting / Forecasting preparation

JOB REQUIREMENTS

• Proactive communication skills both in English and Japanese (for reporting and liaison with HQ and Japanese vendors).
• Proficient in Microsoft office.
• Other basic trading skills and knowledge including legal, risk management, accounting, finance etc.. (to communicate with respective departments)
• Diploma / Degree in International Trade or its equivalent.
• Minimum 2 years of relevant working experience.