• 5 days [ 10am - 6pm ]
• Redhill
• $3,500 - $3,800

Tasks & Responsibilities

• Develop and implement marketing strategies that incorporate storytelling to promote our products/services.
• Create engaging content for various marketing channels, including social media, website, and email campaigns, using storytelling techniques.
• Collaborate with internal teams and external vendors to ensure storytelling is integrated into all marketing materials.
• Monitor and analyze the effectiveness of storytelling in marketing campaigns and make adjustments as needed.

Qualifications & experience

• Bachelor's degree in Marketing, Communications, or a related field.
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite).
• Familiarity with marketing analytics tools (e.g., Google Analytics).

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health, Property & Casualty claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in Accident & Health claims

· Candidates without working experience in Accident & Health claims but experience of medical claims may also apply

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

JOB SCOPE:

· To form part of a team dedicated to desk top claims handling for insurers and self-insureds

· To manage from first notification of loss to settlement of Accident & Health, Property & Casualty claims

· To assess policy liability and determine quantum

· To adhere to strict Service Level Standards

· To Liaise with Brokers and Policyholders

· To keep records of accurate and up to date data

· Provide a high level of customer service

· Request financial payments externally

EDUCATION & EXPERIENCE:

· Degree/Diploma level education

· Minimum 1 year of working experience in Accident & Health claims

· Candidates without working experience in Accident & Health claims but experience of medical claims may also apply

· Candidates with medical knowledge will have an advantage.

· Self-motivated

· Honest and Reliable

Overview: -

• Basic Salary: UP $3.3K + AWS + VB
• Woodlands
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Ensure precise documentation of all transactions.
• Oversee all elements of Accounts Receivable.
• Promptly and accurately process Goods Return Notes.
• Reconcile customer collections with bank ledgers and promptly update customer accounts.
• Collaborate with both internal and external auditors as required.

You will need: -

• Min. Diploma / Degree in Accounting
• 3 years experience in accounts and finance

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Contract Duration: 12 months

Salary: Up to 3000

Working Hours: Mon-Fri, 8:30 AM - 5:30 PM

Location: Pasir Panjang

-Provide the full range of administrative support activities to the team and the team lead, including managing complex global calendars, scheduling high-level, time-sensitive meetings, managing travel arrangements, and completing expenses.

-Assist with meeting scheduling, conference room reservations, teleconference set-up, external individual visits to the site, and associated meeting logistics.

-Ensure effective and efficient team communications by managing records and files using communication tools such as Teams.

-Manage meeting minutes, follow-ups, and expedite the flow of work.

-Create and maintain distribution lists, organizational charts, and electronic files.

-Manage timely and accurate tracking of the team’s budget and expenses.

-Work with internal systems (e.g., purchases, various approval processes) to manage purchase orders and track invoices.

-Manage incoming/outgoing mail, including handling sensitive and confidential correspondence appropriately.

-Support projects and initiatives as needed.

-Manage own time, professional development, and prioritize workflow.

-Work well in a self-directed environment with minimal instruction, assuming increased levels of responsibility and taking accountability for decisions and outcomes.

-Take personal accountability for the quality of own work that impacts the department and understand the impacts of actions.

-Complete quality work on a timely basis, using judgment to identify the most urgent issues and working to resolve them immediately.

-Provide back-up assistance in the absence of other administrative colleagues.

Requirement

-Min. Degree in Lifescience / business management

-Has prior 1-2 years of experience in an administrative role

-Experience using applications, such as Concur, WebEx and Ariba

-Demonstrated experience coordinating domestic and international travel will be an advantage

If interested, please email your resume to [email protected] or telegram me @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Salary: up to $4000 + 0.5 months completion bonus

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Telok Ayer

Job Description:

Collection

• Monitoring of incoming funds in bank accounts

• Follow up on unidentified funds

Payment Processing

• Payment of policy benefits

• Payment to staff and vendors

• Ensure payments are per Company’s MPP & Guidelines

• Create COA in SUN

• Prepare bank details for updating to USN

Month End

• Prepare month end journal entries for closing of account

• Bank Reconciliations

• Audit Schedules

Others

• Any other ad hoc duties assigned by supervisors

Job Requirements: Min Diploma/Degree in Accountancy/Finance or similar w min 3 yrs of relevant experience, preferably in financial institutions

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

[Order Number: 756427]

Location: Tuas West

Working hour: 08:30 - 17:30

Responsibilities

Primary tasks

• Take on all aspects of hands-on HR duties, including employee recruitment, work pass application, payroll, compensation, employee benefits, etc. Review and propose improvement to the workflow and procedures.
• Main contact person of specific HR duties both externally and internally.
• Manage and allocate employee schedules for qualification renewal, training, health checkups, etc.
• Engage external consulting and recruiting agencies as needed for HR-related functions.
• Implement/improve and maintain HR system data integrity.

Other Tasks

• Work with superior and Directors to establish and upgrade HR system and policies.
• Ensure compliance with statutory reporting and filing requirements
• Perform daily HR duties to cover the absence of other HR staff or subordinates.
• Attend physical/on-line seminars to learn and collect up-to-date HR information and apply to MPCS HR system, as necessary.
• Undertake other duties assigned by supervisors.

Requirements

• Candidate must possess at least a Diploma in business, management or human resource discipline
• Candidate must have at least 2 years of experience in any HR related experience.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Salary: up to $3500 + 1m completion bonus

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Pasir Panjang

Job Description:

• Provide the full range of administrative support activities to the team and its lead.

• Manage high-level, time-sensitive meetings (both internal and external), conference room reservations, teleconference set-up, external individual visit to the site and associated meeting logistics.

• Manage meeting minutes, meeting follow-ups and expedite flow of work.

• Manage calendars, travel arrangements/itineraries and expense reports for the PPA APAC Lead (and the team as necessary).

• Support vendor contracting and management. Draft vendor service agreements, create purchase orders, monitor invoices and facilitate vendor credentialing in line with policies.

• Ensure effective and efficient team communications (including managing records and files) by managing communication tools such as Teams. Create and maintain distribution lists, organizational charts and maintain electronic files.

• Manage timely and accurate tracking of team’s budget and expenses, including generating monthly reports.

• Work with internal systems (e.g., purchases, various approval processes). For example, manage purchase orders through the system and track invoices.

• Manage incoming/outgoing mail, including the appropriate handling of sensitive and confidential correspondence.

• Collaborate with other operations and administrative assistants and colleagues to facilitate cross-functional communication and coordination.

• Undertake other tasks as directed by the Policy & Public Affairs APAC Lead. You will support other groups within GPPA when needed.

• Manage own time, professional development and prioritize workflow.

• Work well in self-directed environment, with minimal instruction, assumes increased levels of responsibility and takes accountability for decisions and outcomes.

• Take personal accountability for quality of own work that impacts the department and understands impacts of actions.

• Complete quality work on a timely basis, using judgment to identify most urgent issues and working to resolve them immediately.

Job Requirements: Min Degree in Secretarial / Business or similar w min 2 yrs of relevant secretarial experience, preferably in pharmaceutical / medical device industry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Production Engineer / Executive

Salary: $3,500 - $4,000

Working Hours: Mon to Fri (7:30am to 5pm)

Working Location: Tanjong Penjuru

Responsibilities:

• Organize, monitor and ensure manufacturing processes operated with minimize manufacturing costs through effective utilization of manpower, equipment, facilities, materials, and capital.
• Initiates, implements, and manages the processes improvement program based on best practices in the metal drum making industry, with an emphasis on productivity and product quality.
• Ensure all manufacturing processes are adhering to all Regulatory and Statutory Requirement.
• Work with the HR Department and assure that employee grievances are addressed in a timely fashion.
• Conducts employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the maintenance technicians and engineering staff.
• Maintain and ensure work safety and practice. Also continually improve safety records by addressing both physical safety issues and employee safety attitudes.
• Maintain and improve housekeeping in all areas
• Evaluate, train and maintain individual skills (including work performance) are keeping up to date with best engineering management concepts and practices.
• Ensure on time submission of overtime record to HR Dept for computation of monthly salary
• Establish and prepare process documentation such as work instruction, process specifications and assist on the quality plan.
• Prepares reports, analyzes data, and makes recommendations for improving plant operations and solving production-related problems.
• Ensures that subordinates are adequately trained, equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.
• Conducts employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the staff.
• Communicate regularly with all production and maintenance teams, both individually and as a group, to ensure good two-way communication concerning production and maintenance issues.
• Assist in the hiring of production personnel.
• Maintain and update operating manuals for all the manufacturing equipment and facilities.
• Maintain and update operating training manuals for all manufacturing processes.
• Perform any other ad-hoc projects or tasks to be assigned by the HOD / Management from time to time.

Requirements:

• Min 5 years working experience in manufacturing environment.
• Able to supervise and lead the subordinates.
• Computer literate.
• Knowledge in ISO is an advantage.
• Diploma or Degree in Manufacturing / Electrical /Mechanical / Engineering discipline

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

• Working days & hours: 5 days, Mon - Fri 8:45am – 5:45pm
• Salary: $2300 - $3000
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent in Tourism, Hospitality, or a related field (preferred).
• Minimum of 2-3 years of experience in a similar role within the travel industry, specifically handling FIT/Group/ MICE bookings.
• Proficient in using reservation systems and travel-related software.
• In-depth knowledge of FIT/Group/ MICE travel trends and requirements.

Responsibilities:

• Process reservations for individual travelers, groups, and MICE events with accuracy and efficiency, promoting sustainable travel options.
• Partner with eco-friendly accommodations and tour operators to offer sustainable travel packages.
• Educate clients on sustainable travel practices and the importance of responsible tourism.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Senior HR Executive (Healthcare)

• Working days: Monday - Friday (9am -6pm)
• Salary : S$ 3,800 - 4,500
• Work Location: Redhill

Recruitment:

1. Collaborate with department heads to understand recruitment needs.
2. Source and propose talent through various channels.
3. Screen and shortlist candidates for Hiring Managers.
4. Create recruitment materials with Marketing Department.
5. Manage social media and recruitment platforms.

Onboarding & Orientation:

1. Conduct onboarding and orientation for new hires.
2. Collaborate on employee orientation and job induction programs.

Payroll Processing:

1. Ensure timely monthly payroll processing.
2. Calculate commissions and manage payroll reports.
3. Attend to employee payroll enquiries.

HR Support:

1. Assist in HR projects, initiatives, and events.
2. Guide and train junior staff.
3. Support staff engagement programs.
4. Identify gaps in HR processes and propose improvements.

Additional Responsibilities:

1. Update job descriptions to reflect actual job requirements.
2. Submit recruitment reports and cost analyses.
3. Assist in developing HR strategies aligned with business objectives.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

Responsibilities

• Perform monthly analysis of manpower, overheads, and other operating expenses

• Perform cycle runs to allocate overhead and staff costs to projects

• Compute and analyze manhour and overhead burdened rates

• Responsible for forecasting and budgeting of the operating expenses and burdened rates

• Develop and maintenance performance dashboards

• Prepare month-end and ad-hoc materials for management reporting

• Support ad-hoc tasks as required

Requirements

• Bachelor’s degree in finance, Accounting, Business Administration, or a related discipline

• Professional certification (e.g., CPA, CMA, ACCA) is preferred but not required

• 3-5 years of experience in finance, accounting, or a related field.

• Experience in cost analysis, budgeting/ forecasting and project costing.

• Strong knowledge of SAP systems and Excel skills are a must

• Experience with Hyperion is a plus

• Knowledge of accounting standards and regulations;

• Knowledge in Power BI, SAP Analytics Cloud or other analytical tool is a plus

Licence no: 12C6060

Customer Service Executive (Air Import)

Working Location: Singapore East

Job Responsibilities

As a Customer Service Executive, you will be responsible for overseeing the smooth execution of shipment processes while ensuring excellent customer communication and compliance. Key responsibilities include:

• Manage and track pre-alert documents from origin offices or sales support to ensure accurate shipment preparation.
• Continuously track and monitor flight arrivals, promptly notifying customers of any changes or deviations from the expected schedule.
• Collaborate with operations teams and customers to handle survey shipments, ensuring all requirements are met.
• Address and resolve customer inquiries in a timely and efficient manner, maintaining high standards of service.
• Ensure strict adherence to the customer’s Standard Operating Procedures (SOPs) throughout the shipment process.
• Liaise with various stakeholders, including customers, warehouses, carriers, and customs, to coordinate shipment requirements and ensure smooth delivery.
• Perform additional tasks and responsibilities as assigned by the Supervisor or Manager to support operational goals.

This role requires excellent organisational skills, attention to detail, and the ability to work collaboratively with multiple teams and customers to ensure seamless logistics operations.

Job Requirements

• Minimum 2 years of experience in airfreight and a solid understanding of import and export processes.
• Strong multitasking skills with the ability to manage multiple priorities effectively.
• Proficiency in English communication, both written and spoken.

Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Flexible working schedule
• Opportunity to convert to permanent roles
• Attractive incentives and bonuses

We are a business consultant for clients who specialize in recruitment and business support services.

Compensation and Benefits

• Incentives and performance bonuses
• Flexible working schedule, minimum 2 days per week, 5 hours per day
• Opportunity to convert to Permanent Roles
• No experience required, training and mentorship provided

Job Scope

• Developing a pipeline of potential corporate clients, leads will be given
• No sales presentation required. All appointments scheduled will be accompanied and handled by our Business Consultant
• Relationship management for cross selling opportunities
• Strategic analysis for new potential markets and opportunities

Who we are looking for

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field
• Suitable for candidate looking for second source of income
• Suitable for candidates keen to explore B2B business development
• Suitable for candidates with previous corporate network and experience especially in the HR field

Our office is located at CT hub2, near to Bendemeer MRT, interview will be done strictly face to face.

Position title: Member Engagement Marketing Senior Executive

Reports to: Retention & Growth Marketing Manager

Location: Singapore

Starting Date: November 2024

1. About World Wide Fund for Nature, Singapore (WWF-Singapore):

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

II. Overview of Function

Our mission in the Individual Giving and Digital Growth Marketing Unit is to enhance both long-term and short-term predictable income from individual members across various segments. We aim to foster a robust fundraising environment that ensures the sustainable growth, retention, and engagement of our member base.

Our focus is on creating impactful strategies to maximize member contributions, recognizing that every dollar counts and every member matters. By leveraging innovative digital marketing techniques and data-driven insights, we strive to raise, maintain, and expand our income, supporting our mission with unwavering dedication. This role will play a pivotal part in ensuring WWF provides an engaging member experience wherever they are in their journey with us, ensuring they have opportunities to grow closer to the people and projects they fund and have further opportunities to give.

III. Major Duties and Responsibilities:

Member Journey Management (40%)

● Enhance & create new marketing treatments for existing members segmented by different tiers based on monetary value, engagement and behavioral attributes.

● Uncover member needs and how they interact with WWF’s various touch points including the communication channels like email, whatsapp, call-center as well as events and volunteering activities through data & analytics from various insights initiatives.

● Create & review member metrics; NPS & CSAT & service performance across all member touchpoints; digital and non-digital; conduct constant pulse check, engage with key stakeholders to communicate the member insights & KPI performance and findings for continuous improvement of NPS and member satisfaction.

● Analyze and map member journey, capturing front and back-end processes, resolve barriers to achieve a seamless and positive member experience. Accountable to track CX at touchpoints, enhance and re-design member journeys to meet member expectations.

● Collaboration with stakeholders to manage CX initiative projects within timelines and KPIs.

Deep understanding of member insights to identify trends, pain points and opportunities for enhancement. Conduct root cause analysis to identify gaps, recurring issues in process, system, service, people or product, and determine solutions with stakeholders to improve members’ experience.

● Strong leadership and management skills to help grow team members, improve overall engagement through effective communication, stakeholder management, performance management, empowerment and coaching.

● Clear and strong governance organization with agile mindset whilst compliance of SOPs, company and regulatory guidelines/ policies & standard requirements.

Insights and Optimisation of omni-channel communication (30%)

● Understand data, trends, and patterns within member datasets to identify pointers that help create actionable insights leading to effective decision-making.

● Manage and measure performance through data insight and trend analysis.

● Create campaigns to gather new data points on our members (e.g., date of birth, address)

● Look at how we best gather new ‘softer metrics’ from our members and deepen our understanding of their motivations, satisfaction, and interests, through polls, surveys, NPS, and CSAT. And using any insights or trends from this to further develop, optimize, and personalize the journeys

Stewardship and event management (20%)

● Regularly present on performance to the Head of IG - DGM and other senior management

● Develop engaging thought-provoking content and stewardship opportunities that encourage loyalty, repeating giving, and give the member unique access to the cause, people, projects, and places that are funding

● Be involved in briefing multi-media teams to gather relevant and engaging content for our member audiences from the field

● Ensure content being requested from the field is relevant and engaging and promotes loyalty and fundraising objectives.

● Explore new ways to reach members with stewardship offers – Webinars, Facebook Lives, etc.

● Create opportunities to connect members with our teams in the field and hear directly from them

● Keep abreast of sector trends, learning, and insights, in particular, new and engaging ways to enhance the experience WWF can provide to its members

Data and Operations Support (10%)

● Assist in the research and due diligence of member data and ensure the integrity of the member database / CRM, and generate associated reports. Requires collaboration with Finance, CRM team, and Data teams

● Keep updated on new marketing and CRM platforms and ensure smooth transition of operations to these platforms as and when required

IV.Profile:

Requirements:

● Education - Bachelors in Business Management, Marketing or equivalent relevant experience as below

● 3 years of experience in marketing, member experience role in retail, e-commerce or large non-profit organisation, with a large consumer base

● Exposure to Salesforce, Braze, Hubspot , Marketing Cloud, or similar applications

Required skills and competencies

● Strong attention to detail and analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.

● Experience with technical implementations of member /member journeys in marketing platforms like Salesforce, Segment, Hubspot, etc., involving a large retail base of members or members.

● Strong presentation and communication skills

● Creativity with a willingness to innovate in improving or creating new processes is highly valued

● Good project management skills, attention to detail, adaptability and people-oriented.

● Driven by clear objectives who enjoys achieving and exceeding targets

● Energy, passion, and self-confidence that is combined with strong personal values and a genuine motivation for wanting to make the world a better place.

● Good knowledge of omni channels including offline and digital to drive sales (fundraising) and a

● Cares about environmental issues

● Adhere to WWF’s brand values: Knowledgeable, Optimistic, Determined, and Engaging.

● Able to take initiative and be self-motivated and efficient

● Outstanding project management skills coupled with good knowledge of CRM and member insight systems.

● Intercultural understanding: understanding the impact of cultural differences on work and partnership relations; the ideal candidate has experience in working with people while not physically being in the same space.

V. Working Relationships:

Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment. Work closely with the different channel heads - Digital, Tele, Face to Face Teams and the wider Growth and Partnerships Team to support their fundraising initiatives. Collaborates with various WWF Conservation Team members.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, payment partners, data teams both internal and external.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational need

Job Description:-

1. Lead Generation and Prospecting:

• Identify new business opportunities through networking, cold calling, and market research.

• Develop and maintain a pipeline of qualified leads.

• Actively seek out potential clients and decision-makers in target industries.

2. Client Relationship Management:

• Build strong, long-term relationships with potential and existing clients.

• Understand client needs and tailor solutions to meet their business challenges.

• Provide excellent customer service, ensuring client satisfaction and retention.

3. Sales Strategy and Execution:

• Develop and implement effective sales strategies to meet or exceed sales targets.

• Collaborate with marketing teams to align on campaigns and sales initiatives.

• Deliver presentations and product demonstrations to clients, showcasing value propositions.

• Negotiate contracts and pricing agreements with clients.

4. Market Research and Analysis:

• Conduct thorough market analysis to understand industry trends, customer needs, and competitor activities.

• Identify potential new markets and partnerships that align with company goals.

5. Reporting and Forecasting:

• Prepare regular sales reports and forecasts, providing insights on progress towards targets.

• Monitor and report on key sales metrics, including revenue growth and client acquisition.

• Track sales activities, client interactions, and deal status using CRM systems

6. Cross-Functional Collaboration:

• Work closely with product development, marketing, and operations teams to ensure seamless execution of sales strategies.

• Provide feedback from clients to internal teams to support product development and improvement.

7. Post-Sales Support:

• Ensure a smooth handover to the account management team after deals are closed.

• Follow up with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Seafreight Export Executive to join their seafreight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Ensure timely and accurate ocean freight movement while adhering to service standards and local regulations.
• Manage communication with customers, vendors, and internal stakeholders regarding shipments.
• Address service issues proactively by providing follow-up and problem resolution for customers.
• Generate invoices and verify shipment-related charges within KPI timelines.
• Participate in projects focused on improving internal and external business processes.
• Perform tasks that add value to customer operations and adapt to process changes.
• Ensure customs declarations comply with Singapore regulations and procedures.
• Create and manage documentation for ocean exports.
• Oversee a team and ensure efficient execution of shipments according to ISO procedures.
• Maintain timely responses to customer inquiries and ensure proper documentation in the Transport Management System (TMS).

Requirement:

• Nitec and above.
• Minimum 1-4 years of working experience in the sea freight industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Executive Assistant

Working Location : Suntec Tower
Working Day : 5 Days 9 – 6 PM
Salary Budget : Junior :$4000 - $5,000 + AWS (No VB) / Senior : $5,000 - $6,800+ AWS (No VB)

** Family Office Environment in managing fund, investment and charity from the budget given**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
• Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

• 5 days work week
• 10am - 6pm
• Henderson
• $3200 - $3800

Responsibilities

• Market Research: Conduct market research to gather information on target demographics, consumer behaviour, industry trends, and competitor analysis.
• Content Creation: Assist in creating marketing materials such as social media posts, blog articles, promotional emails, or advertising copy.
• Advertising Campaigns: Support the planning, execution, and analysis of advertising campaigns, which may include online ads, print ads, and more.
• Email Marketing: Help with email marketing campaigns, including list management, content creation, and performance tracking.
• Graphic Design: Create or assist in the creation of marketing materials, graphics, and visuals for various advertising and promotional materials.
• Market Planning: Contribute to the development of marketing and advertising plans, including setting goals and objectives, budgeting, and timeline management.
• Branding: Assist in maintaining and enhancing the company's brand image and identity through consistent messaging and design.
• Learning and Development: Continuously learn about the latest marketing trends and tools, and apply that knowledge to improve marketing strategies.

Requirement:

• Good photography or videography skills.
• Experience in photo or video editing.
• Must be able to use adobe creative cloud
• Must know how to use Xiao Hong Shu, Tiktok, Ads Manager, Shopify, Instagram/Facebook and lastly Wechat
• Bachelor in any related field.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279