You will motivate and lead a team of sales staff towards achieving excellence in customer service to achieve sales and profitability of the assigned departments.

• Actively seek out customers, offers friendly greeting; answer questions, describe features and benefits of merchandise; convert them to buyers;
• Guide and train new associates on required customer service standards, procedures and expectations; and develop staff for greater responsibilities;
• Conduct performance review for all staff under your direct report;
• Lead and motivate a team of sales staff towards achieving excellence in customer service;
• Provide feedback to buyers and department managers on merchandise sell through, customer feedback, slow and fast moving merchandise, etc. and
• Any other duties assigned from time to time

On-the-job training with Buddy Trainer

Work Location : Orchard

Requirements:

• Diploma / GCE A Level / 2 years’ supervisory experience in sales
• Possess initiative, is proactive, analytical, resourceful and has a sense of urgency
• Pleasant, cheerful personality and enjoy meeting people
• Able to work 6-day work week, 2 rotating shifts, including weekends and public holidays

Welfare & Benefits :

Basic Salary + Monthly Commission + 1 Month AWS + Public Holiday Allowance + 14 Days Annual Leave + Birthday Celebration (leave + vouchers + discount) + Staff Discount + Medical & Dental Reimbursement + Long Service Award + etc

Only shortlisted candidates will be notified for interview.

All data collected will be used for recruitment purpose only.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Executive (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Responsibilities

• Identify and explore new job placement and business opportunities
• Develop connections and new business and relationship management sources with existing accounts
• Source for the best candidates based on the clients’ requirement
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Ensure that the company's objectives and sales target are met

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Responsibilities

• Support superior in managing day-to-day operating expenditures BPO operating.
• Download U account aging, analysis the outstanding, sending the report to HOD’s/BU, follow-up with the A&P overdue status by weekly.
• Assist BU/GL/Claims team for reverse entry matched wrongly by BU in Exceedra, monitor and update the tracking list till resolved.
• Track the AR main account parking (R13) amount have been deducted on payment, check with BPO/Customer for the documents or details status to clear the park amount.
• Follow-up on dispute A&P cases, Credit Note and Refund status from BU/Customer.
• Coordinate activities related to overdue aging in main account and U aging, propose charge to PnL.
• Implement continuous improvement initiatives to streamline existing A&P processes and improve efficiencies through a better utilization of automated systems.
• Work closely with internal BU/AR in monitoring Clearing A&P issues, update A&P matrix if any movement in BU.
• Monitor daily Exceedra Success & Error Reports, raise ticket to CSSC-Exceedra if received Error report to resolve the issue with BU and CSSC.
• Issues CN for any A&P approved invoices from the BU or Customer portal.
• Other adhoc jobs assigned.

Requirements

• Detail oriented with good communication skills
• Language proficiency – English and preferably Mandarin
• Positive attitude
• Spontaneous and ability to accept new roles and responsibilities
• Minimum Diploma or GCE ‘A’ Level
• At least 3 year work experience in AR, collections or credit control

Salary: $3000 - $3300
Location: The Heeren, Orchard
Working Hour: 5 days, 9am-6pm

Job Descriptions:

• Handle full spectrum of HR operations and administration processes
• Responsible for payroll processing; assist in Employee Claims and Leaves matter.
• Roster Management for Employees
• Responsible for talent acquisition and recruitment processes
• Provide support to employees in various HR related topics such as leaves, compensation etc. and resolve issues and problems.
• Perform other duties as assigned

Job Requirements:

• Diploma in Human Resource Management, Business Administration, or equivalent
• At least 2 years’ experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Responsibilities:

Financial accounting

• Prepare monthly closing journal
• Prepare / Review monthly accounts reconciliations and schedules
• Review monthly inventories ageing report for adequate NRV
• Control chart of a/c, review consistency, control a/c creation and archive
• Review stock take reconciliation
• Assist FM in annual policy renewal review
• Audit review support (External and GCAD review)
• Ensure compliance to accounting standards
• Preparing and submit Benefit in Kind (BIK) - Car and Car-related Benefits
• Annual Statutory Accounts, XBRL

GST and tax

• Review GST submission workings and GST reconciliation test
• Prepare tax & deferred tax computation for accounting provision
• Finalise corporate tax computations for review by HO and tax consultants

Fixed Assets and Capex

• Review and maintain record for capex for new / replacement of fixed asset requisition
• Maintain asset register
• Maintain demo car record for every franchise and prepare costing for demo disposal and registration Capex

Others

• Co-ordinate with shared services centre and operations on day-to-day accounting matters
• Preparation and finalization of budget and forecasts
• Provide assistance to reporting team to formulate budget and forecasts
• Implement and test new programs developed to ensure that they function correctly based on our requirement

Requirements

• Diploma or Degree holder in Accounting & Finance with 3-4 years of working experience
• Good Excel skills
• Able to work in fast-paced environment
• Short notice preferred
• 5 days week, Alexandra, 830am to 6pm

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

(Freight forwarding)

5 days, 9am- 5.30pm

Address: UE Square Singapore 239920 (Fort Canning)

Salary: up to $7000 + Transport allowance + $120 phone allowance + Uncapped Commission

Job scope:

• Improve company’s market position and achieve financial growth
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Identify target customers, initiate own sales calls, pursue them and ultimately convert them into clients
• Working with Finance and Indoor Sales team on payment issues and follow up on payment with clients
• Build and maintain a pipeline of business
• General profit in line with set KPIs
• Prepare sales planning, and forecasting activities
• Sourcing of rates from carriers, hauliers, offices and worldwide agents
• Interact and maintain relationship with subcontractors like carriers, coleaders and trucking companies etc
• Maintain effective teamwork with members of the Indoor Sales, Business Development team and other functional teams
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Support the sales strategy set by the Head of Business Development in conjunction with the Management
• Contributes to team effort by accomplishing related results as needed
• Successfully work across teams (internal and external) to overcome challenges and achieve objectives
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook
• Reporting and documenting of all sales activities with company’s internal system

Requirements:

• Minimum 2-3 years of hunter sales / business development experience in freight forwarding industry
• Proven track record and good networking with carriers, coleaders and trucking companies etc

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Duties:

1. Program Management:

• Act as Programme Exe for company-wide training programs, managing all the end-to-end activities relating to the effective and efficient delivery of the programs including the following:Maintaining registration and training records in the Learning Management System
  Learners communications (pre and post program) and publicity (e.g. eDMs)
  Process invoices for all assigned programs and funding claims for accredited programs
  Tracking and reporting of related training data (e.g. learner eval, enrolment and completion, budget usage etc.)
  Manage vendor relationships, contracting and scheduling
  Liaise with program owners/vendor on learner feedback and to periodically review SOPs to ensure program effectiveness and efficient delivery
  

1. Facilities Management:

• Manage room bookings for to optimise usage
• Oversee day-to-day training facility operations, ensuring the smooth delivery of all activities in the campus
• Manage catering requirements for associated room bookings
• Collaborate with IT and facilities team to resolve any issues (e.g. technical troubleshooting, repairs and maintenance) to ensure optimal infrastructure performance
• Manage overall campus resources (e.g. flip charts, stationery, refreshments etc.) to ensure adequate supply and provision in the rooms

1. Mailbox Management:

• Respond to enquiries related to training programs and campus usage
• Support the team in managing overall mailbox queries to ensure adherence to the team

1. Learning Management System Administration

• Jointly respond to system support requests to ensure administrators and learners are able to access and use the system for effective learning and delivery
• Act as an internal SME of the LMS to equip and support new administrators with the know-how to use the system to meet their BU/country’s learning needs
• Participate in any system testing and enhancements to continuously improve our digital learning ecosystem
• Support and administer connected applications, such as digital learning libraries and attendance platforms

1. Adhoc Projects:

• Undertake adhoc projects or any other training operations related work as needed

Duration:

• 1 year fixed (any renewal depend on performance and business needs)

Location:

• Sixth Avenue MRT

Working Hours:

• 8.30m to 5.30pm Mon to Fri, except for Wed till 6pm

Salary:

• up to $3000/month

Requirements:

• Minimum Diploma in related field of study and working experience
• Proficient in Microsoft Office

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Provide administrative support of purchase and sales (PO/Sales Orders).
• Making ad-hoc pricing comparison from different vendors.
• To answer calls from customers for sales queries;
• Maintain Backorder list from Vendors and Customers.
• Liaise with logistic team in shipment booking, creating packing list and monitor shipment arrivals.
• To handle all sorts of general administrative and operational matters and paperwork (which may include sales reports, process quotes, perform stock take etc);
• Ensure and maintain proper record and filing & records system in department.
• To provide support or assistance to the General Manager on the day-to-day operational and administrative activities;

Requirements:

• Candidate must possess at least 'N' Level/"O" Level/Diploma/Degree;
• Able to communicate in English and Mandarin, to liaise with Mandarin speaking customers;
• Computer literate;
• Required Skill(s): Microsoft Office;
• Responsible and supportive with a high level of integrity;
• Positive Attitude, independent, meticulous, independent and able to work well in a fast pace environment;

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Project Sales Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Project Sales Executive:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Diploma in Engineering or a related field.
• At least 3 years experience in B2B sales
• Experience in relevant industry, connections and a robust network within the construction / building sector is an added advantage
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.

The Account Executive will prospect, identify, sell and maintain sales relationships within his/her assigned territory.   

This position requires interaction with other internal departments such as Inside Sales, Sales Engineering, Sales Operations, and Customer Success.

Join an elite team of Sales Professionals that sell Business Intelligence software products and services to new and existing clients!

Your focus:

• Sell MicroStrategy Business Intelligence software products and services to new and existing clients 

• Identify and properly qualify business opportunities 

• Present business solutions at the executive level 

• Lead negotiations and overcome objections for deal closure 

• Manage complex sales cycles and multiple engagements simultaneously 

• Work with sales consultants to discover, identify and meet customer requirements 

• Prepare accurate sales forecasts and sales cycle reporting 

• Provide project management to ensure the success of the potential or current clients 

• Leverage and enhance partner relationships to drive additional value and revenue

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital

You: In Our Next Chapter

We've come a long way but we're not there yet.

"Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Job requirements

• Provide excellent customer service through various channels, including Whatsapp, phone, email, and social media.
• Ensure customer satisfaction by addressing customer inquiries, resolving complaints with dedication to RCA (Root Cause Analysis) for fast and effective resolutions.
• Educate customers on product features and benefits, collecting feedback from them.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage our customers.
• Support ongoing NPS (Net Promoter Score) measurement via survey management and data analysis.
• Analyse the trend of NPS to identify opportunities to improve customer experience.

Minimum Qualifications :

• 1-3 years of experience in a contact center setting, with minimum Diploma degree.
• Good knowledge of sales and customer service techniques.
• Structured problem-solving skills and ability to think on your feet.
• Customer-first mindset with excellent written and verbal communication skills.
• Ability to multi-task, organize and prioritize work independently.

Preferred Qualifications

• Mandarin speaking
• Experience working in a dynamic fast paced environment

We started with the aim to disrupt eyewear every step of the way and today, we stand as India’s Biggest Eyewear Brand and now, have a global footprint across South East Asia, Middle East and Japan.

We constantly raise the bar on our consumer experience and keep talent diversity and density at the center to help us achieve the ‘unexpected’.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Description:

• To work with sophisticated audience comprised of surgeons and healthcare professionals.
• To communicate with customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs
• To Identify the needs of new prospects and develop appropriate responses
• To Cross-sell additional products or manage new product introductions as they become available
• To work with the sales team by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
• To Maintain training in product features/benefits, and other critical business applications
• To Collect competitive data and remain current on industry, customer, and competitive trend
• To Participate in professional association meetings outside of regular business hours, as required

Requirements:

• Must possess at least Degree
• Good analytical and questioning skills coupled with ability to develop and implement sales strategies
• Strong in interpersonal, communication and influencing skills
• Able to work independently with minimum supervision

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

• Manage a portfolio of multiple corporate secretarial clients.
• Ensure adherence to corporate governance and legal requirements of ACRA.
• Manage and update statutory records as per Singapore Companies Act.
• Coordinate and organise AGMs/EGMs.
• Prepare resolutions, minutes of meetings and ancillary documents.
• Liaising and coordinating with external service providers on statutory and compliance filings.
• Assist with incorporation of new companies and registration of foreign companies.
• Perform any other secretarial duties and support as and when assigned.

Requirements:

• Degree in accounting, business management or relevant legal professional / company secretarial certification.
• At least 2 years of relevant working experience.
• Good understanding of Singapore Companies Act.
• A team player with positive work attitude and able to work independently.
• Ability to take challenges and meet tight deadlines.
• Good interpersonal skills, meticulous and strong MS Office skills.

1. JOB DESCRIPTION

Job Title

ADMINISTRATIVE ASSISTANT

Occupation

ADMINISTRATIVE ASSISTANT

Job Description & Requirements

1. JOB DESCRIPTION

Job Title

Admin Executive

Admin Assistant Roles & Responsibilities

·Prepare and provide invoices to customers through multiple channels (e.g. mail, e-mail etc.).

· Issue customer account statements.

· Answer and transfer any incoming call and received visitors.

· Answer and resolve any queries received from customers regarding billing.

· Send reminders, and contact customers for follow-up on payments.

· Assist with other administrative tasks as required.

Required Skill(s)·

- Candidate must possess minimum LCCI dipolma;

- At least 1 years of working experience in a related field is preferred;

- Excellent time management and organization skills;

- Proficient in MS Office is a must;

- Proactive and mature working attitude;

- Able to work 5.5 days.

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Responsibilities:

• Answer and direct phone calls and pass them on
• Reply to email, telephone or face to face enquiries
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters and forms
• Assist consultants with project documentation
• Provide information by answering questions and requests
• Take dictation & accurate minutes of meetings
• Research and create presentations
• Contribute to team effort by accomplishing related results as needed
• Write letters and emails on behalf of other office staff
• Book conference calls, taxis, couriers, hotels etc.
• Submit and reconcile expense reports
• Assist in the preparation & generation of regularly scheduled reports
• Carry out administrative duties e.g. filing, typing, copying, binding, scanning etc.
• Develop and maintain a computer and manual filing systems
• Handle sensitive information in a confidential manner
• Resolve administrative problems, and implement improvements to make them more efficient
• Maintain up-to-date employee leave records
• Assist consultants with project documentation
• Receive, sort and distribute the mail
• Book travel arrangements
• Order & manage office supplies & equipment
• Attention to detail and problem-solving skills

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Full spectrum of accounts, i.e. receivable; payable; bank; daily sales report; monthly financial statements; quarterly financial reports; year-end reports.
• Reconciling account balances and bank statements, maintaining general ledger and preparing month-end / year-end close procedures.
• To analyse financial reports and forecasts. Manage a small team of junior staff.
• Provide accurate and timely financial information and reports to facilitate the decision-making process.
• Oversee the operation of the Accounting Department.
• Provide monthly and quarterly financial reporting
• Process staff claims and monthly commissions
• Responsible for providing monthly reviews.
• Provide analysis of cash flow, operating costs and variances
• Review standard costs, including appropriate overhead allocations
• Periodic review of product margins and advise management as necessary
• Submission of GST returns