Job Description

• Industry/ Organization Type: F&B Distributor
• Position Title: Sales Executive (FMCG / General Trade)
• Working Location: West – Tuas
• Working Hours: 5.25 days (Monday to Friday: 8.30 am - 5.45 pm, Alternate Sat: 8.30 am - 12.30 pm)
• Salary Package: Up to SGD 4000 + Transport Allowance + Monthly Comm + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Proactively identify and secure new customer accounts and explore new business opportunities.
• Detect sales shortfalls and collaborate with the manager to develop strategies to address these gaps.
• Keep track of competitor activities and deliver a monthly report.
• Regularly visit customers to gauge their needs and strengthen customer retention and relationships.
• Formulate and implement channel strategies to meet sales goals.
• Generate sales that adhere to assigned targets and monthly performance indicators.
• Plan and carry out promotions in outlets to achieve trade excellence.
• Consistently service stores according to specified coverage.
• Manage Days Sales Outstanding (DSO), debt collection, and address any long-standing issues as necessary.
• Initiate new outlets and respond to sales queries.
• Undertake additional duties as delegated by the superior and the company.
• Collaborate with operations teams to ensure punctual delivery.
• Oversee and track customer payments.
• Perform other ad-hoc tasks as required.

APPLY NOW!!!

• Min. 1 year of working experience in a similar industry
• Have existing connections with Food Service / General Trade customers
• Must have own vehicle

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69135 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

about the company

Our client offers their customers access to connect with data communities through an extensive global network. As a prominent organization, they serve and support large companies.

about the job

• Assist with daily site operations, including the development and revision of site operating procedures.
• Perform preventive maintenance on all building equipment
• Managing effective operations and maintenance of the retail mall
• Work on building management programs for a mission critical facilities environment
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense
• Support the Property Maintenance Team in ensuring the smooth operation and effective management of properties
• Utilize knowledge of building defects and Mechanical and Electrical (M&E) systems to manage and resolve issues
• Manage and respond to all complaints, feedback, and service requests in a timely and professional manner

skills and experience required

• Degree / Diploma in Mechanical/Electrical / Real Estate / Facilities / Building / Estate Management
• Min 2 years of experience in Property Management, Building Management, or Project Management
• Strong understanding of property maintenance, building defects, Mechanical and Electrical (M&E) systems, and preventive maintenance practices (hard services)
• Keen to work in retail shopping malls (availability: 3 at west , 1 at central , 1 at east of Singapore)
• Training given to candidate with no experience
• Building Management and Strata Management Act (BMSMA) and prior MCST operations experience will be big plus
• Mon to Fri (8:30 – 6pm)

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Salary: up to $4000

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Description:

• Look into the workflow, work processes and staff communciations to ensure operational efficiency.

• Assist in the planning of the doctors' roster to ensure smooth clinic operations.

• Co-ordinate doctors' leave to ensure adequate medical manpower at all times.

• Supervise the proper scheduling of patient load in the appointment system in accordance with doctors'/clinics' requirements.

• Ensure all doctors' training, attachment and sit in sessions are duly monitored, planned and updated

• Ensure all rooms are opened prior and load are listed based on norms.

• Oversee resource allocation and staff deployment within department.

Job Requirements: Min Degree in any course w min 2 yrs of clinic operations experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Position Title: Purchasing / Procurement Executive
Working Days: Monday to Friday
Working Hours: 8.30am – 6pm
Address: Marymount

Salary: $3,500 - $4,000

Procurement officers are responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

• Following and enforcing the company's procurement policies and procedures.
• Reviewing, comparing, analyzing, and approving products and services to be purchased.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Maintaining good supplier relations and negotiating contracts.
• Researching and evaluating prospective suppliers.

Job Requirements:

• Diploma in Supply Chain Management, Logistics or Business Administration
• At least 1 years of relevant working experience in fulfilment and logistics role
• Proficient in Microsoft Office applications

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Scope:

• Reviewing and analysing customer profile in the relevant AML/CFT/Sanctions scope of work,
• Provide overall Sanctions, ML/TF risk assessment on customers profile, identifying key risk areas for attention,
• Recommend and provide risk mitigating plan for senior management consideration,
• Implement effective risk mitigating actions/plans for CFS as part of the team’s risk management activities.
• Processing of priority requests from compliance or local authorities
• File and/or Review escalated Suspicious Transaction Reports (STR) for consideration of further escalation to Group Regulatory Compliance Unit for STR filing,
• Conducting Standard and/or Enhanced Customer Due Diligence reviews,
• Pogress tracking through update and reporting,
• Provid AML advisory support to internal stakeholders where required.
• Assists with risk management projects and activities, including optimisation,
• Ad hoc related duties as assigned

Requirements:

• Minimum Diploma/Degree in Banking/Finance/Business related discipline
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Compensation & Benefits, Manpower Planning, HRIS Support
- Preparing and generating monthly HR reports such as headcount, attrition & retention, manpower budgeting & costing, and slides for internal presentation government and stakeholders statutory reporting and submissions (for e.g. MOM surveys, etc.).
- Conduct data analysis and reporting solutions based on business needs for management review.
- Managing and administering the employee performance reviews and processes.
- Managing and facilitating the annual manpower planning, monitoring, reporting, and budgeting process.
- Providing HR Information Systems (HRIS) support through partnership with IT, HRIS vendor, and coaching to all levels of the organization.
- Administering all annual increments, promotion increments, Annual Wage Supplements, and bonus payouts.
- Partnering closely with the HRBPs on compensation & benefits strategy and execution.
- Reviewing and implementing HR policies in compliance with government legislation and ensuring efficiency and compliance of HR department's internal workflow and processes.

Interested applicants, please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Singapore Based (Woodland Industrial Park)
• Monday - Saturday 8am - 5pm
• $3000- $4500 ( Depend of experience)
• 3 - 4years experience in carpentry works; Able to do basic quotation, with guidance on price.
• Career Progression Opportunities

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each
• member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all
• safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duration: 6 months

Location: Jurong East (International Business Park)

Responsibilities

• Administer the accounts payable processes, including verification of invoices against purchase orders, confirmation of receipt for purchased goods and services and resolves any discrepancies
• Enter invoices into the accounting system, ensuring proper documentation and approvals and timely processing of payments according to agreed-upon terms and company policies
• Ensure employee expense claim reports are in compliant with company policy.
• Reconciliation of vendor statements and resolve any discrepancies, respond to vendor inquires regarding payment status and any payment-related issues
• Perform monthly bank reconciliation
• Assist in month-end and year-end closing activities
• Assist in organizing and systematically categorizing records of accounting documents
• Perform any ad hoc duties as assigned by immediate superior

Requirements

• 2-3 years of experience in accounts payable or a similar finance role.
• Proficiency in Microsoft Excel and other accounting software.
• Experience with ERP systems (e.g., MS Dynamics BC, Navision) is advantageous.
• Meticulous, strong attention to detail and high level of accuracy.
• Excellent organizational skills with the ability to prioritize and meet deadlines.
• Good communication and interpersonal skills to effectively liaise with vendors and internal stakeholders.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Day: Mon to Fri, 9am – 6pm (hybrid work arrangement, 2 days WFH)

Working Location: Kallang Junction

Salary: $2700 - $3400

Responsibilities & Duties

• Manage client portfolio to help our clients improve their traditional, online & social presence.
• Deep understanding of online advertising, Influencer marketing and solid experience in marketing with a customer service approach.
• Develop digital campaigns to increase engagement on social media platforms.
• Implement and manage Google Adwords, Facebook, IG and Tiktok Campaigns
• Generate Ideas and Develop Content for social media platforms
• Monitor and optimize ad campaigns
• Measure Campaign performance using a variety of web analytics tools
• Acquire insight into online marketing trends and keep up-to-date on strategies and best practices

Requirements

• Min Diploma in Marketing/Advertising/ Media or equivalent are welcome to apply
• Experience in client servicing and key account management
• Knowledge and experience in most social media management and trend is a must
• Must have experience working in a marketing firm

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Descriptions:

Talent Acquisition

• Partner with department heads and hiring managers to understand their manpower needs and provide guidance on recruitment best practices.
• Develop and implement effective manpower planning and recruiting strategies aligned with the organisation’s goals and workforce planning needs.
• Manage the full-cycle recruitment process, including sourcing, interviewing, and onboarding.

Performance Management

• Support in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Engage division heads and managers on employee performance issues and provide advice on HR related matters.

Employee Engagement and Retention

• Develop and implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

HR Projects and Processes

• Execute and oversee HR projects, systems, and processes to match business requirements and objectives.
• Review existing HR processes to identify areas of improvement and drive initiatives that contribute to the overall HR efficiency and effectiveness.
• Ensure compliance with relevant labour policies, employment laws, and legislations.

Period:

• 6 months contract, subject to conversion or renewal depending on business needs and performance

Location:

• Buona Vista

Working Hours:

• Monday to Friday, 8.30am to 6pm

Salary:

• Up to $5,200 (depending on experience)

Job Requirements:

• Minimum Diploma Holder with 3 years of work related experience in HR

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibility:

• Manage the full equity plan lifecycle and maintain accurate records.
• Ensure compliance with regulatory standards and company policies.
• Identify and implement improvements, focusing on automation and digital solutions.
• Collaborate with HR, Finance, Legal, and vendors to support operations.
• Provide clear responses to employee inquiries on equity benefits.

Requirements:

• Min Diploma or degree in HR with 3 years in business process improvement administration.
• Prior experience in automation tools (Power BI, Power Automate, UI Path) is preferred.
• Prior experience in Microsoft Office Application & Workday is a MUST.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Senior Account Executive / Accountant

Salary: $4000 - $4500

Working Days: Mon to Fri (8.30am to 6pm)

Working Location: Woodlands Link

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned
• Payroll processing

Requirements:

• Minimum Degree in Accountancy or equivalent
• Min 5 years in handling full set of accounts independently
• Familiar with Microsoft 365 Dynamic Business
• Proficient in Ms Excel
• Knowledge of payroll processing with Times Payroll

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Salary: $2500-$3500
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Job Responsibilities

• Responsible for day-to-day accounts receivable duties, including cash management and recording in the accounting system.
• Monitor AR aging reports and follow up on overdue accounts.
• Process payments for staff claims and record them in the accounting system.
• Perform bank reconciliations and assist with monthly reporting.
• Assist in preparing reports and audit schedules.
• Check and post sales invoices.
• Assist with month-end account closing and data uploads to the system.
• Support team in administrative duties.
• The Employee may be assigned other duties which are deemed necessary by Management from time to time.
• Handle other ad-hoc accounting projects or duties as assigned.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Executive, Outreach, Publicity and Planning in the Office of Graduate Studies & Professional Learning (GPL). This is a 2-year contract position.

Responsibilities:

• Support the preparatory work to curate content for local and overseas publications, advertorials, social media platforms, etc.
• Content creation (visuals and videos) for digital marketing, publicity materials and collaterals for GPL.
• Assist in the coordination and planning of local and overseas outreach events and activities.
• Support the maintenance of NIE GPL’s marketing content calendar, including organic and paid campaigns.
• Maintain NIE GPL’s mailing lists.
• Collect data for reports.
• Support the administrative functions within the team to ensure that marketing activities meet the goals and objectives of GPL’s overarching marketing strategy.
• Work closely with key appointment holders and administrative colleagues in GPL to fulfill job requirements.
• Other duties and projects, as assigned by the Reporting Officer.

Requirements:

• A Polytechnic Diploma.
• At least 2-3 years of relevant working experience in marketing, branding, advertising, etc.
• Able to create marketing materials including, but not limited to, print advertisements, digital articles, social media artwork, shortform videos and video clips, etc.
• Familiarity with Search Engine Marketing will be an added advantage.
• Basic knowledge of markup languages, e.g., HTML.
• Proficient in Microsoft Office applications.
• Knowledge in design and video editing software, such as Adobe Premiere Pro, Photoshop and Illustrator, etc.
• Strong administrative and project management skills, with the ability to work under tight timelines and follow up on work promptly.
• Strong interpersonal skills, including demonstrated experience in teamwork and cross-functional collaboration.
• Good spoken and written English communication skills.
• Meticulous with an eye for detail.
• May be required to travel and/or work on weekends.

Closing Date

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Work Location: Tampines

Working Hours: 5 days work week (2 off days on weekdays)

• Monday : Rest Day
• Tuesday : Rest Day
• Wednesday to Friday : 1:00pm to 9:30pm
• Saturday and Sunday : 8:30am to 6:30pm

Salary Package: Basic Salary ranging from 2.3k - 2.8k + performance bonus

Key Responsibilities:

• Provide information and process paperwork related to student enrollment and admissions
• In-charge of school fee collection and invoice issuing
• Answer general inquiries from students or parents via phone call / email
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Comfortable taking care of the children

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are a fast growing organization and we are looking for people to support our admin process.

We offer flexible work arrangement and you can work from home.

Flexible timing.

Can work from home.

No experience needed.

We will provide all the neccessary training.

If you are a self-disciplined person who can work well remotely, you are welcomed to apply.

JOB DESCRIPTION

• To understand each department’s daily processes
• Job rotation between various departments
• Attend and actively participate in training sessions and workshops
• Assist with daily tasks and projects within the department
• Follow instructions from supervisors and team members
• Learn and apply new skills relevant to the role and industry
• Seek feedback and continuously improve performance
• Provide support to colleagues and assist with various duties as needed
• Collaborate with team members to achieve various departmental goals
• Prepare reports and presentations as required
• Report on company progress
• Compile and evaluate performance reports
• Client business development and maintenance

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong willingness to learn and adapt
• Good communication and interpersonal skills
• Ability to work well in a team and follow instructions
• Entry level candidates are welcome to apply, training will be provided

Job Overview

As an Account Executive for a local M& E Maintenance Company, you'll be responsible for various accounting tasks, such as keeping track of financial records, preparing reports, and ensure all the records are accurate and up to date. This position requires strong communication & negotiation skills, and a meticulous work attitude.

Main Responsibilities

· Maintain and Prepare Company Account– accounts receivables, accounts payables, reconciliations, invoicing and quotations,

· Follow up with Payment Response, and Issued Tax Invoice ensuring payment on time,

· Proactively follow up on subcontractors and customers’ queries, resolves any outstanding AR issues, discrepancies and invoices,

· Matching and checking of vendor’s Invoices, DO, PO and quotations,

· Ensure all payments are properly authorized with supported documentation,

· Prepare budgetary and presentation to clients,

· Prepare full sets of accounts and financial statements,

· Staff payroll, OT, CPF e-submission, GST submission & IR21 submission

· Maintain an accurate & Up-to-date client database, and banking records,

· Assist general administrative duties, such as MOM matters including work pass application /renewal/cancellation, and

· Handling banking duties, and any ad-hoc duties assigned.

Requirements

• Full application of XERO,
• Minimum 3-5 year’s experience in the relevant field,
• Degree in Accounting or Finance,
• Proficient in using Office software such as Word, Excel, PowerPoint, and
• Able to work independently and tight schedule.

Salary range: $ 3,500 to $ 4,000 per month based on experience, qualification and interview outcome.

Meet Our Team:

Join our disruptive evolution of the software industry as an Account Executive for our growth markets. Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer centric.

Picture Yourself at Pega:

You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business. You will work closely with Our Client while you educate and guide them on their Business Process Automation journey. Engage in work that matters and drives true business impact for the this very important client.

What You'll Do at Pega:

• Develop a trusted advisor relationship with multiple stakeholders across the Client Organisation
• Leverage industry and product knowledge to share insights about how a client can maximize license to drive business benefits
• Penetrate new organizations/accounts and radiate new business across verticals
• Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to compete in their market
• Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods
• Work with Pega’s partners to generate Pega value propositions

Who You Are:

A motivated enterprise software sales executive, driven to add value to your clients and their business process automation strategies. You are able to push the customer’s thinking to quickly gain credibility, build a strong relationship and contribute to the success of our clients and Pega.

What You've Accomplished:

• Bachelor’s degree or equivalent business experience
• 10+ years of direct enterprise software sales experience
• Knowledge of assigned industry, with a focus on wealth management
• Stable and progressive history of quota achievement
• Solid foundation in account management, radiation and pipelining
• Experience of BPA, DPA, RPA, CRM and Case Management enterprise software solutions is a must
• Experience working with large partner organizations
• Prior participation in a formal sales training
• Track record of challenging and improving a customer’s way of doing business
• Technically current in business automation
• Outstanding presenter

Pega Offers You:

• Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market
• The world’s most innovative organizations as reference-able clients
• Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries
• Competitive salary, uncapped commission targets and Pega equity

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.