About the Job:

The Valuation Assistant / Deputy Director is the second in charge of the Valuation Division which provides leadership in various valuation functions in support of the Company’s role to transform industries and support Singapore’s industrial development.

Scope:

· To head, manage and provide technical expertise to the valuation team by providing guidance, support and reviewing team’s assessment for valuation and advisory mandates.

· To foster and advocate quality and continuously improvement to strengthen our solutions, work processes, and forge good relationships with various stakeholders to support the Company’s industrial development role.

· Scope of the Valuation Division includes but not limited to the following:

Valuation Work:-

o In support of the Company’s corporate pricing review of our full portfolio of industrial and non-industrial properties;

o Yearly assessment of the market value of our portfolio of assets for annual financial reporting and budgeting;

o Pricing of new estates and other specialised land / properties;

o Valuation and negotiation for state land alienation;

o Approval of ad-hoc valuation cases comprising rental and capital valuation for lease/ tenancy renewals, compulsory acquisition, etc.

· Process improvement works which involves Automated Valuation Model, system improvement and other streamlining initiatives though digitalisation

· International benchmarking of our land prices to ensure Singapore’s competitiveness

Requirements:

· Strong technical expertise in valuation

· Minimum 10 years of relevant valuation experience with at least 3- 5 yrs in leading a team

· Possess strong leadership, people and management skills

· Excellent communicator who can easily collaborate with colleagues and external parties

· Ability to handle complex conversations with stakeholders which include business units, senior executives, and high-level corporate real estate decision makers

· Possess strong organisational skills, keen initiative and a sense of accountability towards work

**We regret that only shortlisted candidates will be notified**

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EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

About Atome Financial

Headquartered in Singapore, Atome Financial is building a world-class tech enabled financial services platform that is the best companion of our customers lifetime. As a part of the Advance Intelligence Group, a Series D fintech unicorn and ranked Top 10 on LinkedIn’s 2023 Top Singapore StartUps list with over 1,400+ staff worldwide, we are united by a shared vision and purpose: to Advance with Intelligence for a Better Life--for our customers, colleagues and communities.

Atome Financial operates in 5 ASEAN markets (Singapore, Malaysia, Indonesia, Philippines, and Thailand). We have 3 key products:

• Atome BNPL: A leading buy now pay later brand in ASEAN and partners over thousands of online and offline brands

• Atome Card: A paylater anywhere card.

• Kredit Pintar: A leading Indonesia digital lending apps, regulated and supervised by Indonesia's Financial Services Authority (OJK).

Our culture is built on values that are core to who we are and what we stand for:

1. We foster an INNOVATION mindset

2. We achieve results with EFFICIENCY and excellence

3. We take pride in the QUALITY of our work

4. We uphold INTEGRITY in all we do

5. We embrace COLLABORATION to work across business lines and borders

Role Overview

We are seeking a strategic and dynamic Head of HR for Atome Financial's to lead all human resources initiatives and drive the people strategy aligned with our business objectives. This role will be pivotal in fostering a positive workplace culture, enhancing employee engagement, and ensuring effective talent management.

Key Responsibilities:

• Strategic HR Leadership: Develop and implement HR strategies that align with the overall business goals of the unit. Provide strategic direction to the HR team and collaborate with senior leadership to drive organizational change.
• Workforce Planning: Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs. Collaborate with business leaders to understand talent needs and align resources accordingly.
• Talent Management: Oversee leadership development, onboarding, performance management, and succession planning processes to ensure a strong talent pipeline. Develop and implement programs that enhance employee development and retention.
• Employee Engagement and Culture: Promote a culture of collaboration, inclusivity, and innovation. Drive employee engagement initiatives that reinforce Atome Financial’s core values.
• Compliance and Risk Management: Ensure adherence to all regional employment laws and internal policies, mitigating HR-related risks.
• Collaboration with Group HR: Work closely with the Group HR team to align HR practices and policies across the organization. Participate in HR projects and initiatives that impact the broader business.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degrees preferred.
• Experience:
• 15+ years of HR experience, with at least 5 years in a senior leadership role.
• Prior experience in the finance, tech, or fintech industry, with a strong understanding of the SEA market.
• Proven experience in Organizational Development and Talent Development.
• Regional exposure, with a track record of managing HR across multiple countries.
• Skills:
• Strategic thinker with a hands-on approach.
• Strong business acumen with a focus on HR best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in HR analytics to guide data-driven decision-making.
• Ability to adapt and thrive in a dynamic, fast-paced environment.@All Please find the draft and let me know if we need to revise it. Otherwise, Cathryn will help post it publicly soon.Thanks.

Programme Director Lead based out of SG

1.      The Programme Director is responsible for the overall integrity and coherence of the clients New Programme. They will develop and maintain the Programme environment to support workstream under a centralised Programme Office.

2.      The Programme Director will be responsible for ensuring the delivery quality of all workstreams and oversee the clients key vendors . These workstreams will be managed day to day by designated project managers and workstream leads who report into the Programme Director.

The Programme Director is responsible for the following:

3.      Act on behalf of the consulting firm as the most senior programme resource that will provide guidance and support to the other internal workstream leads. The Programme Director should provide advice and support to the firms Partner group overseeing the programme.

4.      Working in support of the clients senior stakeholders, planning, and designing the Programme and proactively monitoring its progress, resolving issues, and initiating appropriate corrective action

5.      Run the Programme's governance arrangements aligns with the overall Programme's governance structure.

6.      Ensuring effective quality assurance and the overall integrity of the Programme - focusing inwardly on the internal consistency of the Programme and outwardly on its coherence with infrastructure planning, interfaces with other programmes, with New Star and corporate, technical and specialist standards

7.      Managing the direct Programme's resources and monitoring expenditure and costs against delivered and realised benefits as the Programme progresses

8.      Ensuring the delivery of new solutions and services from the programme is to the appropriate level of quality, on time and within budget, per the programme plan and governance arrangements.

9.      Ensuring there is allocation of shared resources and skills within the Programme's projects

10. Managing the project managers/workstream leads working within the Programme on individual project channels

11. Managing third-party contributions to the Programme

12. Managing senior level communications with all stakeholders on the progress of the programme (e.g. C-Level & C-1)

13. Managing both the dependencies and the interfaces between projects

14. Managing risks to the Programme's successful outcome

15. Initiating extra activities and other management interventions wherever gaps in the Programme are identified, or issues arise.

16. Reporting the progress of the Programme at regular intervals to the clients Programme Sponsor and the Programme Director

17. Programme Scope and Schedule Management

18. Oversee detailed (level 5) Programme and Project Planning, which can roll up to an overall holistic detailed programme delivery schedule (supported by Project Planning resources)

19. The Programme Director needs to be confident in dealing with a wide variety of stakeholders and needs to adapt their style of management and leadership to each situation

Requirements

Key Skills:

20. 15-20 years’ experience running large technology delivery programmes across the Asia financial services market (multi country delivery)

21. Preference for someone who has running a large and complex investment management transformation (Front office, middle and back office)

22. Investment management outsourcing exposure

23. Understands and has been responsible for running large platform replacements e.g. Legacy

24. Ability to manage C-suite level stakeholders and vendors

25. Expert level project planning and management skills

26. Has managed large delivery teams 30+

Job Description – Executive Director

The Hydrogen and Fuel Cell Association of Singapore (HFCAS) was formed in 2019 to provide a united voice of the industry and to support the use of hydrogen in Singapore as one the possible pathways to meet Singapore’s Long-Term Low Emissions Development Strategy. Some of HFCAS initiatives include the development of codes and standards for safe use of hydrogen; development of training courses for hydrogen related applications; raising public awareness on hydrogen through outreach program.

We’re looking for an Executive Director to take on the leadership role in fulfilling these key strategies. Reporting to the Executive Committee, the Executive Director will develop the workplan, execution of all activities, and manage the secretariat effectively and efficiently. The Executive Director must be plugged into the global hydrogen network, familiar with current and future trends on hydrogen and fuel cells. Experience in event organisation, including conferences and business missions, and executing fundraising activities is important. The Executive Director is required to have good people’s skills and ability to interact and communicate effectively, provide support and clear directions to the team.

Objectives of this role

· Work closely with Executive Committee to develop annual workplans and plan for activities to be executed.

· Grow the membership to support the association in delivering value-add activities for its members.

· Oversee daily operations of the organization, providing executive direction for program strategies and efficiencies, compliance, and quality assurance

· Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organization’s mission

· Increase awareness of the organization by being the main spokesperson and liaison with local media

· Develop an actionable plan for fundraising and managing monthly cash flow

· Comply with all local regulations

Responsibilities

· Create business plans for achieving goals and objectives set in collaboration with board of directors

· Meet aggressive annual fundraising goals, in partnership with board of directors, by securing financial support from foundations, corporations, individual donors, and government funding sources

· Work with staff and board on annual fundraising benefit and additional events, and oversee all external communications, including website, marketing collateral, newsletters, and social media

· Serve as the face of the organization and participate in external events to increase visibility, credibility, and market brand, and develop strategic partnerships to further increase community awareness and expand programs

· Build and lead an effective team that’s dedicated to fulfilling the organization’s mission through highly successful programs, community engagement, and fundraising

· Manage staff members and clients whose experiences, cultures, and languages reflect the community served by the organization

Required skills and qualifications

· Five or more years of experience in management positions, preferably with not for profit organizations.

· Strong experience in public relations, marketing, and fundraising

· Knowledge of leadership and management principles

· Proven success working with a board of directors

· Entrepreneurial mindset, with innovative approach to business planning

· Dynamic and charismatic team player who enjoys being the public face of an organization

Preferred skills and qualifications

· Bachelor’s degree (any discipline)

· Experience in managing budgets

· Exceptional verbal, written, and visual communication skills

The Sales Director will be responsible for driving the overall sales strategy and revenue growth of Perfex International's products, focusing on the power generation market. This role will involve leading the sales team, building strong customer relationships, expanding market share, and ensuring the company's financial targets are met.

Responsibilities:

• Create and execute the company’s sales strategy to drive growth in both domestic and international markets.
• Manage, mentor, and develop the sales team to achieve maximum performance.
• Cultivate and maintain strong relationships with key customers in the power generation industry, ensuring high levels of customer satisfaction and repeat business.
• Identify and pursue new business opportunities and market segments, including partnerships and alliances.
• Achieve revenue targets and ensure profitable sales through effective pricing and margin management.
• Develop a deep understanding of Perfex’s product offerings and how they meet the needs of clients in the power generation sector.
• Monitor sales performance and provide regular reports and forecasts to the executive team.
• Work closely with the marketing, production, and engineering teams to ensure alignment on business goals and product offerings.
• Act as the voice of the customer internally, providing feedback to guide product development and improvements.

Requirements:

• Bachelor's degree in Business, Engineering, or a related field. MBA or similar postgraduate qualification is a plus.
• Minimum of 8-10 years in a senior sales role, preferably within the manufacturing or power generation industry.
• Proven experience selling radiators, heat exchangers, or related products to the power generation or heavy industry sector.
• Strong leadership capabilities with a history of managing successful sales teams.
• Excellent understanding of financial principles, pricing strategies, and sales forecasting.
• Exceptional negotiation, communication, and presentation skills.
• Ability to analyze market trends and adjust sales strategies accordingly.
• Willingness to travel domestically and internationally to meet clients and attend industry events.

Overview of job

GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Planning Director to join us. In this role, you will be responsible for building the chemistry with our key client(s) and also identify and develop communication and media planning.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Reporting of the role

This role reports to: Regional Account Director

3 best things about the job:

1. Working on Global brands focused on retail, youth culture and consumer brands, providing pan regional exposure across APAC markets.
2. Opportunity to be part of a progressive group pushing the boundaries of e-commerce and demand generation practices with a track record of award-winning work.
3. Be part of the culture built on collective energy, passion, collaboration, and support.

In this role, your goals will be:

In three months:

• Acquired solid understanding of the client’s business challenges and short/mid-term priorities
• Established strong working relationships with a large client team based in Singapore & across key APAC markets
• Build good rapport with clients. Proactively participate in meeting discussions with clients and agency partners.
• Rigor in setting and tracking campaign KPIs. Ensure effective and accurate optimization and delivery of performance utilizing all relevant internal teams, agency processes and tech.

In six months:

• Build trusted advisory relationship with clients.
• Ensure smooth workflow with clients and internal teams, ensure the team under are up to speed on all tasks.
• Establish credibility by applying understanding of clients’ category/competitive landscape and marketing priorities in day-to-day work. Actively lead meeting discussions with clients and agency partners.
• Holistic thinking is carried across channel planning, understanding of integrated media strategies, how paid owned earned interplay in the communication ecosystem.

In 12 months:

• Fully competent in developing and articulating a compelling strategy/approach to successfully sell in new initiatives to drive incremental revenue.
• Delivered valued and quantifiable benefit to the client’s business, being viewed as a clear business partner.
• Lead and direct all team members to support in the development of channel plans and creative solutions that are planned holistically with the broader media mix.
• Delivered a 12-18 month roadmap for how the GroupM/Client relationship should evolve, the internal/external requirements and metrics of success.

What your day job looks like:

• Develop compelling campaign solutions including consumer and category insights, right selection of media channel, defining primary and secondary KPIs, budget allocation by channels backed by data and rational.
• Drive strategic and tactical innovation across digital platforms.
• Work with local Mediacom markets to create and sustain great client relationships and excellent delivery
• Briefing, guiding & supervising the Performance teams (execution, reporting & ad-operations teams) on day-to-day basis ensuring operational excellence on the account.
• Evolve use of measurement systems to provide greater insight into ROI of media plans and ensure the team deliver on agreed KPIs.
• Contribution to global/regional media & communications strategy development

What you’ll bring:

• At least 7-9 years of digital and performance marketing experience
• Strong working experience in digital media planning and buying, Integrated media knowledge would be a plus.
• Experience working in client relationship management, preferably within multi-market (APAC / SEA) environment
• Able to challenge and provide intelligent feedback to clients and local markets
• Experience developing communication strategy, in either a marketing or media environment
• Strong organizational, operational and numeracy skills
• Proactive mindset, strong attention to detail, able to multi-task and handle multiple projects at one time.
• Passionate about the media and communications industry and keen to stay on top of the ever-evolving media landscape
• Leadership skills in building and leading operation excellence for the team.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

As the Marketing Director, you will lead our team to develop, implement, and oversee strategies that enhance brand presence and drive business growth. This role requires a strategic thinker with a strong background in both traditional and digital marketing, exceptional leadership skills, and a passion for brand development.

Key Responsibilities:

• Develop and implement comprehensive marketing strategies to increase brand awareness and market share.
• Oversee all digital marketing, content, and brand initiatives, ensuring alignment with business objectives.
• Lead, mentor, and inspire a team of marketing professionals to deliver exceptional campaigns and results.
• Analyze market trends, customer insights, and competitive landscape to identify opportunities and areas for growth.
• Manage and optimize the marketing budget to ensure efficient allocation of resources across projects.
• Collaborate closely with product development, sales, and executive teams to ensure cohesive messaging and strategy.
• Track and report on key metrics and KPIs to assess marketing effectiveness and adjust strategies as needed.

Responsibilites:

• Formulate and ensure effective implementation of farm management, regularly update best in class practices and methods, as well as new developments relating to animal health and nutrition, and egg production and quality
• Responsbile for day-to-day management of farm operations and staff, including allocation of work to ensure smooth running of the farm
• Assist in the development of strategic plans and meeting goals for the farm
• Update the farm’s business plan annually, including developing and managing the farm’s annual budget, and increasing profitability
• Prepare necessary reports and updates to Management
• Formulate and implement marketing and sales satrategies to push sale of eggs
• Directs flock management, planning and scheduling to ensure optimal egg production for profit maximization and work flow optimization, as well as management purposes.
• Manages the vaccination progam; select the strain of hens; schedule all flock replacements
• Provides flock performance input and poultry management guidance to the Pullet and Layer Managers
• Closely monitor animal health and productivity, and implements necessary changes to ensure optimal long term economic outcomes
• Ensure compliance with Government regulations and health and safety standards
• Respond to emergencies and solve problems effectively
• Organise maintenance/repair of farm property, equipment and machinery
• Assist with the recruitment and training of operational team, and supervise farm team

Your Profile

• Minimum 8 to 10 years of experience as a layer farm manager
• Business, planning and financial management skills
• Human Resource experience, including hiring, supervising, and evaluation of staff
• Experience of working with a Board of Directors and committees
• Good verbal and written communication skills
• Able to manage and supervise a staff team
• Proven ability to cope with conflict, stress and crises
• Excellent problem-solving, analytical, and critical thinking skills

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22090617 | Zhao Zi Yuan (Anna)

Company Overview

Emplifi is a culture-driven, growing, fast paced human resource agency and licensed recruitment agency. We specialise in enabling Small & Medium Enterprises (SMEs) in Singapore from professional services, F&B, retall, Construction, Wholesale industries to grow competitively.

We offer Recruitment Process Outsourcing, Outsource HR Operations & HR Business Partnering Advisory services. Our unique value comes from our active sourcing methodologies and full time experienced HR team and the advisory we provide to our clients on how to navigate human capital challenges in Singapore.

Role Overview

As a Business Development Director, you will play a key role in driving new business opportunities and growing our client base, targeting foreign entities entering Singapore. You will be responsible for identifying and nurturing leads, building relationships with prospective clients, and presenting our suite of recruitment solutions to key decision-makers in various industries. This position offers a unique opportunity to contribute directly to the company’s growth and success.

Key Responsibilities

• Lead Generation & Prospecting - Identify and generate new business leads through various channels including, networking, and referrals, partnership. Leverage market research to identify potential clients in need of RPO & HR Operation services in the Professional Services, Retail and F&B sectors.

• Sales Presentations & Proposals - Conduct consultative sales calls and meetings with prospective clients to understand their HR needs, pain points, and business goals. Present tailored HR solutions and services to prospects, demonstrating how Emplifi can meet their hiring challenges.

• Contract Negotiation & Closing - Lead negotiations to close sales and secure new contracts. Work closely with internal teams to ensure successful service delivery and client satisfaction post-sale.

• Sales Forecasting & Reporting - Track and report on sales activities, pipeline progress, and performance metrics. Weekly updates with accurate information regarding lead status, opportunities, and potential deals.

• Market & Industry Expertise - Stay current on market trends, competitor offerings, and industry best practices to continuously refine the sales approach. Use this knowledge to effectively position Emplifi’s services and differentiate it from competitors.

• Collaboration with Internal Teams - Collaborate with the recruitment, HR Operations and client success teams to ensure seamless service delivery and to identify new opportunities for cross-selling or upselling existing clients.

Key Requirements

• Experienced in regional and/or China markets.

• Native speaker and business proficiency of Mandarin as candidates will be targeting Chinese firms entering Singapore

• In-depth understanding of the Chinese corporate culture and decision making process

• Proven track record in B2B business development, sales, or account management, ideally within the recruitment or talent acquisition industry

Skills & Competencies

• Excellent communication, presentation, and negotiation skills.

• Ability to build and maintain long-term relationships with clients.

• Self-motivated, goal-oriented, and comfortable working independently.

• Strong analytical skills with the ability to identify business opportunities and effectively manage the sales pipeline.

Education

Bachelor’s degree in Business, Marketing, HR, or a related field is preferred.

Key Responsibilities:

• Product Lifecycle Ownership: Lead the product lifecycle of B2B SaaS offerings, from concept and design to launch and optimization, ensuring alignment with business objectives and a high-quality user experience.
• Data-Driven Product Development: Utilize data analytics to make informed product decisions, track key performance metrics, and iterate based on user feedback and market trends.
• Global Market Insights: Conduct research to understand customer needs and behaviors across different regions, driving innovation and localization to cater to specific markets.
• Cross-Functional Collaboration: Work closely with engineering, design, data science, and customer success teams to ensure seamless product delivery and proactive risk management.

Requirements:

• Degree in Business, Computer Science, or a related field.
• At least 3 years in B2B SaaS product management or fintech product development, with a successful track record in global markets.
• Proficient in data analytics tools for tracking product metrics and making strategic decisions.
• Deep understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Key Responsibilities

• Implementing the HR strategy at the local level and ensuring the global HR calendar of activities is achieved within timelines
• Responsible to deploy global HR projects to the relevant region with focus on HR operations, compensation & benefits, compliance matter, employee’s engagement, talent management, career development, learning & development, performance management etc.
• Managing all HR related operation matters locally for the assigned countries in the hub in relation with: employment (from hiring to retiring), payroll, social security, fiscal regulations, legal matters, trade unions, people development etc., directly with their own team and/or through external consultants
• Providing support to Global HR Management team to ensure consistent global approaches and administration of HR Operations, both in terms of processes and systems/tools;
• Granting the operative coordination of main global HR processes, like salary review, performance appraisal, MBO assignment, budgeting, recruitment etc.
• Participating in projects to continuously improve HR systems, including testing and documentation (HCM); granting the system configuration for HR managed systems, properly customized to support the Global HR teams to manage HR Operations;
• Support in identifying system defects and assisting with process improvement opportunities, to include system enhancement testing, if required;
• Supporting International HR teams in driving ad hoc process improvement initiatives in support of company programs and standards;
• Granting the proper implementation of local learning & development programs such as, onboarding, people development, etc. cooperating with the dedicated Corporate Functions to ensure the proper implementation by the local hubs.

Education

• Bachelor’s Degree in Psychology or Business Administration / Finance Management or Law

Qualifications

• 10+ years of HR experience and exposure to different operational HR processes, preferable in international organizations
• Building and Developing Professional/Technical Knowledge : Specialist expert and building capability in own team (or has influence technical/professional over others)
• Change, Innovation and Responsiveness: Implement changes
• Communication and Influence: Communicate with impact and influence large groups of people
• Customer/Client Service: Respond appropriately
• Planning, Orgaizaing and Pro activity: Set medium to long term plans
• Result Focus: Ensure you team achieve their goals
• Teamwork and Leadership: Leading a team/project

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Able to travel to multiple outlets across the island

Build rapport with customers, multiple teams and suppliers

Willing to commit to work weekends and public holidays

Well versed in overseeing budgets, control costs/food & food hygeine standards

Support oversight of all daily operations functions relating to front and back end of the restaurant

Develop, implement and maintain Quality Management standard

Create and maintain new marketing strategies

Resolve staff issues

Assist to oversee a team, in all the various restaurant departments - kitchen/floor

Lead and manage a team of permanent staff

Lead the development and execution of marketing strategies

Source for suppliers and negotiate prices

Work closely with various roles in the management team

Monitor the performance standards of food quality, service speed and hygiene standards

Get to know guest’s satisfaction and execute plan to improve their satisfaction and increase spending and loyalty

Complete all daily paperwork, periodic inventories and statistical reports accurately and in a timely basis with action for improvement.

Responsible for achieving monthly sales target by deploying the management approved marketing strategies

Perform any other additional responsibilities as assigned by the management

Reporting to Senior Paid Media Director , you will create impact within our Paid Search Team, in the Paid Media Capability. At Jellyfish, we are committed to fostering professional growth and the Paid Media department consists of team members with expertise in executing all forms of Paid Search. We are looking for a highly motivated leader to join our global team .

Your primary responsibilities will include:

• Provide support and collaborate with local and international teams
• Nurture positive, collaborative working relationships with clients, colleagues and third-party suppliers
• Oversee a portfolio of digital campaigns and provide guidance and recommendations to paid media practitioners to exceed client expectations and KPIs.
• Managing and monitor the production and presentation of client facing reports, studies and presentations to Jellyfish brand standards
• Collaborate with Media Strategy and Client Management teams to drive innovative solutions for our clients
• Achieve continuous improvement by proactively assessing Jellyfish's working relationships, practices and methods
• Support the company's corporate culture including adhering to established ethical and brand standards
• Maintain an in-depth understanding of Jellyfish's marketplace and the digital landscape, with emphasis on all emerging formats, technical solutions, and initiatives.

Responsibilities:

• Engage with prospective students to understand their educational needs and goals
• Provide detailed information about the courses, curriculum, and learning outcomes
• Conduct personalized consultations to assess students' backgrounds, interests, and learning preferences
• Recommend suitable courses and learning pathways based on students' objectives and career aspirations
• Collaborate with the sales and marketing teams to optimize lead generation strategies and conversion rates

Requirements:

• No prior experience are required, coaching provided
• Ability to work independently and as part of a team
• Passion for sales and building relationships with customers
• Proactive attitude and ability to adapt to changing situations

Benefits:

• Vibrant company culture with opportunities for growth and advancement
• Comprehensive training and ongoing support
• Fun and dynamic work environment

Key Responsibilities:

• Assist the Senior Internal Audit Director with the overall management of the Internal Audit Department.
• Oversee the preparation and submission of audit proposals through various platforms, ensuring they adhere to the specific requirements and standards outlined in each solicitation.
• Ensure audits are conducted effectively, meeting both regulatory standards and client expectations, thereby enhancing client trust and firm credibility.
• Lead and mentor audit teams, promoting a culture of excellence, adaptability, and continuous professional development.
• Produce and present detailed reports on audit findings and recommendations, tailored to support strategic decision-making for clients.
• Stay abreast of the latest developments in audit standards and regulations, ensuring our services remain at the forefront of industry best practices and regulatory compliance.

Requirements:

• Bachelor’s or Master’s degree in Accounting.
• Must possess professional qualifications such as CA, CPA, CIA, CISA, ACCA full member, or relevant certification in the discipline.
• A minimum of 8 years of experience (from audit or accounting firm) in internal auditing, with substantial exposure to audits of government entities, demonstrating familiarity with audit firm dynamics and client management.
• Demonstrated ability to lead and manage audit teams in a high-pressure and client-focused environment.
• Exceptional analytical, leadership, and communication skills.
• Comprehensive understanding of auditing principles and practices.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance Partners LLP and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Group Account Director

What this job involves:

Staying at the forefront of operational excellence

You’ll be the main visionary and strategist for our regional plans. As such, you’ll must understand a global clients’ business needs in Singapore inside and out. You will be the go to person for the accounts delegated for your ownership.

Putting clients first—always

Client satisfaction is second nature to us, that’s why you’ll make sure that we build and maintain good working relationships with our stakeholders. You’ll be the single point of contact for our regional service delivery. As such, you must develop deep understanding of the clients’ key business drivers influencing their decision making process and how such decisions relate to their requirements for our services. You’ll also see to it that our clients’ outsourcing needs and our own objectives for the account are perfectly in sync. Apart from these, you’ll also be at the forefront of account operations, taking charge of all the resources—including technology, manpower and standard operating procedures—needed to run the operations smoothly and seamlessly.

Becoming a trustworthy authority

Do you have what it takes to be a governance champion? If so, you are perfect for this role! Particularly, you must ensure all parties uphold their duties stated in the contract. You're also the one managing the governance process for the account. As such, you’ll rally the team toward achieving the agreed key performance indicators, service levels and other compliance measures. How to roll out change control process effectively is also another challenge you need to take on.

Devising win-win solutions for all parties

You’ll be a steward to our clients, looking after their financial interests by developing property budgets and forecasts based on their finance calendar. You’ll play a pivotal role in helping our clients achieve their financial goals—be they revenue, expenses, debtor or growth targets. As you tend to our clients’ best interests, so should you represent ours by being on the lookout for opportunities to cross-sell our other services. Collecting fees from clients and tracking outstanding payments also fall on your shoulders.

Driving team success

Apart from the technical aspects of the role, you’ll also create a culture of collaboration, positive learning and teamwork. You’ll identify your team’s strengths and improvement areas, leading them to excellence through coaching, feedback and recognition. You’ll be the heart of the team, resolving conflicts among members and ensuring that respect for individual differences always prevails. Most important, you’ll lay the groundwork for the future, ensuring we have the next generation ready to move up (or across) and fill roles at the company.

Sound like you? To apply you need to be:

We uphold excellence in everything we do—and we’re always on the lookout for people who share our values. To fit this role, you should be a:

Seasoned expert

You have at least ten years’ experience in facilities account management under your belt. Likewise, you are a pro at handling complex account structures and client sensitivities. You are also an ace on the technical and financial know-how of running a service delivery team.

Critical thinker

Does problem solving come naturally to you? In this role, you will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. You’ll also need excellent organizational skills to priorities work and meet tight deadlines.

Compassionate leader

Teamwork is a vital aspect of our brand, and we’ll expect you to value this as well. You’ll be the team’s anchor in difficult days and their proud leader in times of success. Most important, you’ll lead by example, and promote open, constructive and collaborative relationships at all levels.

Position Goals

To deliver the contractual obligation of the contract with a focus on bringing value to the contract of key assigned accounts. To achieve the financial and KPIs goals establish in the contracts with the Client. Be accountable for the profit, loss and growth of the assigned portfolio of accounts

Focus on bringing holistic approach in Real Estate management that includes the Facilities, upgrading & retrofitting of the properties, assist the client areas to optimize the occupied space and support client to achieve their Corporate/Company goals.

Accountable to work out a strategy for Client retention and organic growth. Ensuring JLL framework is complied that includes overall Safety, building maintenance and legislation compliance.

Meet frequently with C-Suite executives and client real estate leaders to highlight results and present solutions to position JLL for growth opportunities.

Setting up our first studio in Marina Square Mall, Heritage Strings & Arts wanted to provide an accessible location for students who were interested in traditional Chinese arts, as well as an environment where HSA could establish traditional Chinese music as a strong art form in our Chinese heritage. We are passionate in our mission to spread the awareness of Chinese music with a focus in Guzheng and Guqin to our local community.

We believe music is universal. It speaks to our hearts and can be appreciated by everyone from all cultures and backgrounds. Our mission is to promote traditional Chinese music by staying relatable to the here-and-now. Our teachers are dedicated to inspire students through in depth music courses and workshops where students learn to appreciate the beautiful heritage of Chinese music. Heritage Strings and Arts hopes to leave an enduring influence on every student to nurture a music loving community.

Working location to be at The Star Vista

We are always on the lookout for FULL-TIME qualified Music Composer and we offer the following

- Beautiful and friendly working environment

- Attractive salary

- Instruments and materials provided for composition of music

We are looking for a candidate with

- a Doctorate of Music

- the ability to compose music for our guzheng teachers that we will be able to perform at concerts and events

If you are interested, please contact us either by

1) emailing your resume to [email protected]

or

2) whatsapp your resume to "Tan Chong Han" @ +6597105271

Job Overview:

The Business Development Director will be responsible for driving growth, expanding market presence, and establishing strategic partnerships in the education sector. This role requires a seasoned professional with over 10 years of experience, including a minimum of 5 years in a leadership capacity. The individual will lead efforts to identify new opportunities, build relationships with key stakeholders, and manage the overall business development strategy, with a focus on expanding educational programs and services.

Key Responsibilities:
-Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry.
-Identify and pursue new business opportunities, including potential partnerships with schools, educational institutions, and other key players in the sector.
-Build and maintain relationships with clients, partners, and industry stakeholders in education.
-Lead the negotiation and closing of major business deals and contracts related to education services and programs.
-Collaborate with the marketing and sales teams to create go-to-market strategies for new educational products and services.
-Analyze market trends and competitors in the education space to adapt business strategies accordingly.
-Represent the company at education-related conferences and events to build networks and increase visibility.
-Monitor and report on the success of business development activities, adjusting strategies as needed.


Requirements:
-Bachelor’s degree in Business, Education, Marketing, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role within business development or education management.
-Proven track record of successful business development and revenue growth in the education sector.
-Strong leadership, communication, and negotiation skills.
-Ability to think strategically and make data-driven decisions.
-Strong network within the education industry and ability to build new connections quickly.
-Experience managing a team and working cross-functionally with other departments.
-Ability to thrive in a fast-paced, dynamic environment.

JOB SUMMARY

• As a Content Marketing Director, this role is responsible for executing and developing content marketing campaigns within Corporate & Investment Bank. The individual will develop content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance. This role will need to align and collaborate with global, product and geographic plans across our network order to drive the most effective outcomes. With deep experience and understanding of B2B marketing, we are looking for a proactive, results-oriented individual with strong organisational and project management skills.

RESPONSIBILITIES

Strategy

• Awareness and understanding of the Group and geographical business strategy, with the ability to translate these into actionable Brand & Marketing client content strategies to support client engagement. Emphasis will be placed on the execution of content that bring build awareness of the CIB business and supports activities and events in client coverage.
• Work with Digital Marketing colleagues to optimise Standard Chartered digital presence
• Deliver quality activities to drive exceptional client experiences - on plan, on budget and on time
• Apply agreed content marketing measurement tools to track the success of content initiatives, track the measurement, assess the effectiveness of marketing spend and provide a basis for informing future marketing decision making.
• Identifies through data and analytics changes to content strategies/formats based on campaign insights and measurement of campaign effectiveness
• Responsible for tracking marketing budget/spend related to content marketing activities.
• Demonstrate leadership skills, with the ability to influence and inspire a cross-functional group.

Business

• Working closely with business leads to ensure content marketing is supporting commercial opportunities and effectively position the Bank, our products and capabilities to the clients we serve, and the clients we aspire to bank.
• Develop high impact creative and messaging for marketing communications materials for clients aligned to our key strategic priorities
• Work with the CIB business globally to deliver integrated content marketing campaigns aligned to the client coverage business.
• Build relationships and networks across the business and liaise with key business stakeholders on a regular basis to understand their specific needs, the clients they serve, and the opportunities that exist.
• Develop content marketing strategies that puts client data, analytics and insights at the centre, with clear articulation of how marketing is supporting specific business outcomes.
• Share regular updates with senior business stakeholders on marketing campaigns and performance
• Drive continuous improvement in marketing campaigns - led by creative, innovative ideas and a desire to think outside the box.

Processes

• Liaise with procurement, legal and compliance to ensure contracts, and content processes are aligned with corporate policies and compliance.
• Identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• Drive impactful engagement between Corporate Affairs, Brand & Marketing teams
• Foster a culture of collaboration, accountability and innovation within the team and across the organisation

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various Policies, Procedures, and Guidelines of the Bank
• Ensure compliance with Third Party Risk Management, and Vendor Engagement and Sponsorship policies
• Ensure content complies with regional/local legal and regulatory requirements
• Work closely with the Media, Reputation & Issues team to mitigate any reputational risks possible from digital marketing campaigns, and community initiatives.

Governance

• Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various Policies, Procedures and Guidelines of the Bank by the regional Brand & Marketing teams
• Maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role
• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• External Stakeholders
• Vendors & Agencies
• Internal Stakeholders
• Group & Cluster CABM stakeholders
• Global CIB product marketing
• Global CIB Heads of Business

Other Responsibilities

• Embed Here for good and Group’s brand and values in Group CIB Marketing Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years of experience in developing content to support global business strategy and make recommendations based on an understanding of the business and market dynamics, as well a client insights and content performance
• Ability to translate business strategies into actionable Brand & Marketing client content strategies to support client engagement
• Ability to use content marketing measurement tools to track the success of content initiatives, track the measurement, assess the effectiveness of marketing spend and provide a basis for informing future marketing decision making
• Ability to work with the Corporate Investment Banking business globally to deliver integrated content marketing campaigns aligned to the client coverage business

Role Specific Technical Competencies

• Digital Marketing Campaigns
• Brand, Marketing and Communication policies
• Product Marketing
• B2B Marketing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Core Responsibilities:

Supply Chain 360 Operational Management and Process Improvement (30%)

• Oversee all aspects of the supply chain, including procurement, production, inventory management, logistics, and distribution.
• Develop and manage inventory control processes and demand & supply planning to optimize for stock levels and cashflow, minimize waste, and reduce costs.
• Continuously assess and improve supply chain processes to enhance efficiency, reduce lead times, and lower costs.
• Risk Management: Identify potential risks within the supply chain and develop mitigation strategies to ensure business continuity.
• Budget Management: Develop and manage the supply chain budget, ensuring cost-effectiveness while meeting operational goals.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of supply chain operations and implement corrective actions as necessary.

Production, Procurement, Logistics and Distribution (30%)

• Supplier Management: Build and maintain strong relationships with contract manufacturers/factories, suppliers, negotiate contracts, and ensure the procurement/manufacturing of high-quality materials & products at competitive prices.
• Support NPD/NPI and establish quality control standards: To ensure continuous improvement on products and support new product development, from sourcing, development to production. To work closely with contract manufacturers to implement product quality checks and audit processes.
• Ensure efficient logistics and distribution processes, including the management of third-party logistics (3PL) providers, to guarantee timely delivery of products to customers.

Regulatory, Import & Export operations (20%)

• Ensure compliance with all relevant regulations and industry standards in supply chain operations.
• Oversee and manage all import and export activities for consumer goods, including coordination with freight forwarders, customs brokers, and shipping lines.
• Ensure timely and accurate documentation for all international shipments, including bills of lading, import/export declarations, and certificates of origin.

Team Leadership & Collaboration (20%)

• Lead, mentor, and develop the supply chain & operations team, fostering a culture of continuous improvement and high performance.
• Cross-Functional Collaboration: Work closely with other departments, such as sales, marketing, and finance, to align supply chain strategies with overall business objectives.

Skills & Qualifications

1. 10 or more years of experience in supply chain management, with at least 5 years in a leadership role, preferably within the FMCG or CPG industry.
2. Strong understanding of supply chain, logistics, 3rd party manufacturing and inventory management concepts and practices.
3. Able to speak Mandarin to liaise with Mandarin-speaking business partners and stakeholders
4. Excellent leadership and team management skills.
5. Strong analytical and problem-solving abilities.
6. Proficiency in supply chain management software and tools (e.g., ERP systems) is an advantage
7. Excellent negotiation, communication, and interpersonal skills.
8. Strategic thinking and ability to align supply chain operations with broader business goals.
9. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
10. High level of integrity and ethical standards in decision-making.
11. Ability to work collaboratively across departments and with external partners.
12. Knowledge of international trade regulations and customs procedures
13. Relevant certifications such as APICS Certified Supply Chain Professional (CSCP) or Certified in Production and Inventory Management (CPIM) are a plus
14. Experience working in a startup or small company environment is a plus, but not required
15. Willingness to travel for supplier meetings and site visits

Job Description & Requirements

Business Development Director - a strategic leadership role responsible for driving business growth and expansion initiatives within the construction sector across China and key Asian markets. This position requires a seasoned professional with extensive experience in business development, market penetration, and relationship management within the construction industry. The primary objective is to develop and execute comprehensive strategies to capitalize on growth opportunities, strengthen market presence, and achieve revenue targets across the region.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic business development plan for the construction sector in China and targeted Asian countries. Align strategies with corporate objectives, market dynamics, and growth opportunities to maximize results.
• Market Expansion: Identify and assess new markets, segments, and growth opportunities within the construction industry across China and key Asian countries. Conduct market research, competitive analysis, and feasibility studies to inform market entry strategies.
• Client Relationship Management: Cultivate and maintain relationships with key clients, stakeholders, and industry influencers in China and across Asia. Act as a trusted advisor, understanding client needs, and delivering tailored solutions to enhance customer satisfaction and loyalty.
• Opportunity Pursuit: Lead the pursuit of new business opportunities, including project bids, partnerships, and acquisitions, within the construction sector. Collaborate with internal teams to develop compelling proposals and presentations, ensuring alignment with client requirements and company capabilities.
• Team Leadership: Provide strategic direction, mentorship, and guidance to the business development team across China and Asian countries. Foster a high-performance culture, encouraging collaboration, innovation, and continuous improvement.
• Revenue Growth: Drive revenue growth and achieve sales targets through effective pipeline management, opportunity tracking, and conversion strategies. Monitor sales performance, analyze trends, and implement corrective actions as needed to optimize results.
• Cross-functional Collaboration: Collaborate closely with internal stakeholders, including operations, finance, legal, and marketing teams, to ensure alignment of business development activities with company objectives and priorities. Facilitate cross-functional collaboration to streamline processes and enhance efficiency.
• Market Intelligence: Stay abreast of industry trends, regulatory developments, and competitive landscapes within the construction sector across China and Asian markets. Leverage market intelligence to identify emerging opportunities, mitigate risks, and shape strategic initiatives.
• Continuous Improvement: Champion a culture of continuous improvement, driving initiatives to enhance business development processes, tools, and methodologies. Implement best practices, performance metrics, and feedback mechanisms to optimize performance and drive results.

What You'll Do:

Develop and implement creative plans that help us hit our goals and keep everything aligned. Oversee daily operations in the events department to ensure smooth sailing for all our events
Review and enhance our processes quarterly to boost efficiency, cut costs, and elevate event quality. Bring your best practices in event management, logistics and resource handling!

Leverage the latest tech and innovation solutions to streamline operations and minimise risks
Oversee the planning and execution of all events, making sure they're on time, within budget, and meet our high standards

Work closely with the general manager, project managers and business development manager to align all event aspects with clients' and organisation goals
Approve and monitor event-related spending and keep our financial records on point. Discover ways to save money without compromising on quality.

Guide and support the project team, providing direction and developing training programs every six months to level up their skills
Conduct quarterly reviews of team performance and give helpful feedback to keep everyone on track

Advise project managers to ensure client needs and expectations are met for every event.
Keep the senior management in the loop about operational performance, including event results, budget status, and any challenges every quarter. Join all post-event meetings with project managers to share insights

What We're Looking For:

8+ years of experience in event management in a fast-paced environment

Proven leadership skills, with the ability to inspire and guide a diverse team

Strong project management skills and experience in managing budgets Excellent communication and interpersonal skills

Ability to juggle multiple projects while keeping your cool and creativity flowing

Proactive and adaptable, with a knack for problem-solving

Responsibilities

• Lead and supervise department heads across all areas of the hostel, including housekeeping, front office,.
• Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
• Work closely with department heads to set departmental goals, budgets, and performance metrics.
• Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols, and guest service excellence.
• Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
• Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
• Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best dpractices, implementing innovative strategies to improve hostel operations.
• Prepare reports for senior management on the hostel's performance and identify areas for improvement.

The Opportunity

The Technical Account Director (TAD) is accountable for the technical health and success of Adobe's largest customers using Adobe’s Digital Experience Solutions. They are charged with developing and implementing a customer strategy critical for the health of their solution stack; driving adoption and usage; risk mitigation and alignment across Customer executives and senior level decision makers. They will use an extensive network of internal resources such as technical & product specialists, customer success champions and a team of supporting personnel with the goal of enabling the Customer to fully bring to bear their Adobe investment. A TAD needs to have extended senior experience working with customer leadership and cross-functional teams providing Strategic Technical Health Leadership. The ideal candidate should have experience in program management and strategic alignment, leadership engagement and governance, and customer advocacy within Adobe.

What You'll Do

• Lead Ultimate Success engagement(s) as the technical executive point of contact throughout the Customer's solution usage lifecycle. Advise and support customer's technical strategy with Adobe Solutions to drive value.
• Assess strategic Customer technical risks and opportunities and drive the extended Adobe team to build and deliver mitigation and "get well" plans.
• Drive clear communication across Customer operational areas. Maintain regular and appropriate governance with both internal and external executive teams. Drive alignment and reporting on overall engagement status and outcomes.
• Advocate for Customer across internal Adobe teams. Optimize client's investment and accelerated task, issue execution and resolution. Drive customer’s achievement of their key business objectives, innovation, roadmap influence, standard methodologies, and process improvement back into the Adobe ecosystem.
• Responsible for the global engagement model, review cycle across multiple business units and/or brands.
• Consolidate comprehensive cadence across all technical partners and influence delivery achievements across multi-solution, multi-discipline engagements.
• Work hands on with Adobe's internal Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the Adobe Consulting practice and third-party partners in support of customer's success.
• Lead a matrixed services team that may involve multiple project teams from Adobe or client or partner organizations. Develop effective working relationships with Customer partners.
• Make recommendations on how new and existing features fit within customers' environments, supplying standard methodologies and recommendations.
• Lead project-based, consultant-led architectural and design discussions to ensure solutions are optimized.

What You Need To Succeed

• Bachelor's Degree in related subject area of the technical industry. Equivalent experience will be considered.
• At least 10-15 years of experience in a senior capacity in consultative, customer support, customer success and/or related role in marketing technology.
• Strong executive presence. Ability to collaborate multiple teams throughout Adobe and client­ side VPs, including CMOs and CXOs.
• Strong presentation skills, including confident presence over the phone and via conference tools. Leading meetings, workshops, and reviews in front of audiences both small and large.
• Strong conflict-resolution skills to drive closure to customer concerns and open technical issues. Maintain strong ability to prioritize work against client goals.
• Outstanding customer-facing skills that enable you to represent Adobe best within a customer's environment with the ability to drive discussions with multiple teams from developers and analysts to management and senior leadership.
• Validated interpersonal, prioritization skills and an ability to work independently in a highly matrixed environment.
• Capable of driving resolution across a broad set of issues with the Customer: technical, architecture, business process, and partnerships.
• Ability to think strategically about business, product, and technical challenges to help our customers realize the software investment, efficiencies, advantages, and innovations.
• Awareness of development methodologies and technologies and understanding of and experience with marketing software and domain principles.
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics, Adobe Audience Manager (AAM), Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Adobe Campaign, Adobe Commerce, Adobe Marketo, Adobe Target.