Core Responsibilities:

• Lead Engineering team in providing operational support in terms of responsiveness and timely technical problem solving
• Oversee all engineering activities to ensure milestones, budgets and customer’s technical expectations are met.
• Plan, organize, and direct the activities of the engineering staff to ensure they provide responsive and timely technical support to sales, manufacturing and quality to achieve division objectives.
• Review opportunities for new work, and provide accurate technical costing to optimize chances of winning work.
• Lead Engineering team in delivering timely New Product Introduction; leverage concurrent engineering as a key value proposition.
• Lead Engineering team in improving product profitability through improved method of manufacture.
• Lead Engineering team in product or process transfers from other divisions.
• Keep abreast of latest or emerging technologies and spearhead innovation in the business.
• Support product and process transfers to Barnes Airmotive Malaysia.
• Lead, coach and develop a team of Manufacturing Engineers to ensure the highest level of performance and standards of excellence.
• Manage by way of Leadership Effectiveness (EI) to motivate, inspire and direct in a more effective manner.
• Align Engineering team to meet business needs of responsiveness, knowledge retention and business continuity.

Qualifications:

• 8 years of Engineering experience in a manufacturing environment, preferably in aerospace/metal machining/precision engineering industry.
• Conversant with machining, brazing, stamping and heat treat. NDT knowledge is preferred.
• Demonstrated understanding of material engineering and technology management in manufacturing business.
• Demonstrated leadership effectiveness (EI) in a fast-paced production environment.
• Strong technical problem-solving skills.
• Demonstrated experience communicating effectively at all levels of organization (both internally and externally) and engage a multicultural workforce.

Education Requirements:

• Bachelor’s Degree in Mechanical Engineering preferred.

Job Description & Requirements:

• Assess the service needs of clients and connect then with the correct provider.
• Assess client issues and provide recommendations to fix problems.
• Create and maintain a directory/database of clients and clients needs.
• Ensure each client is given the necessary services and follow up to fill ongoing service needs.
• Answers telephones and respond to email inquiries in the office.
• Maintain good relationships with service providers and clients to keep customer base.
• Excellent customer service and problem-solving skills.
• The ability to work well under deadlines and to multitask.
• Proficient skills in Microsoft Office, including Word and Microsoft Excel.
• Preferrably with Certificate of Employment Intermediaries Certificate.
• Bachelo or Diploma
• Excellent in verbal and written communication skills.

Global Client Overview

Our Pfizer International (ex-US) account is headquartered in London and is a bespoke global operation within the Publicis Groupe network, single-minded in the mission to accelerate Pfizer’s transformation to revolutionise how Pharma connects and engages with their consumers and HCPs - with an ambition of being viewed as a global marketing leader, not just in pharma. 

We have built this team drawing from the best talent across the Groupe to deliver cutting-edge expertise and diverse skills, acting as one integrated end-to-end operational model to serve advertising, marketing, production, digital experience, media, data intelligence, analytics, web, and social commerce- all supported by the scientific rigor pharma needs to deliver personalisation at scale in a compliant way.        

Pfizer is pioneering the marketing model of the future, and we recognise that our success is intertwined with the success of Pfizer’s transformation and the growth of their brands. 

Job Description

We are looking for a Regional Planning Manager to work alongside the Regional Planning Director and help deliver the end-to-end planning process. Spanning eleven APAC markets, the role is a fantastic opportunity for an ambitious and experienced digital planning specialist to help define and deliver the multi-market digital planning process, working closely alongside the Regional Planning Director and Global Media team to deliver best-in-class regional strategic solutions across both short-term campaign strategies and long-term business development & transformation.

The Regional Planning Manager will be someone who can quickly assimilate to established global process and ways of working, whilst at the same time leading and defining how this comes to life at a regional level. The ideal candidate should be strategically minded, confident and be able to educate and aid the development of both internal & external teams.

Key Responsibilities:

This role will ensure that both regional strategic and tactical planning processes run smoothly, regional & local teams (both Publicis & Pfizer) are aligned with Global best practice & WoW and that historic campaign insights clearly feed into future recommendations for further improvement.

The successful candidate will be required to

• Work alongside the Regional Planning Director to deliver regional strategic and tactical planning process across eleven Pfizer APAC markets.
• Develop effective and efficient planning strategies across each in-scope digital channels and campaigns to drive brand, digital and business results for Pfizer.
• Help manage the end-to-end regional and local strategy, planning and reporting process across each campaign.
• Take responsibility for the end-to-end delivery of campaign from planning to reporting, working closely with Global Media and Digital Activation Team to ensure approved plan is live as per timeline.
• Help to proceed with billing requirements as per aligned process.
• Develop relationships with key media vendors, particularly within the localised HCP media space.
• Ensure best-in-class audience targeting and data relevance, ensuring this is actionable at a campaign activation level.
• Effectively analyse historical campaigns to integrate insights into future campaigns and create benchmark by market.
• Always seek out new and improved planning approaches, partners, data sets, processes, and ways of working to continuously improve the team.

What a Manager, Fintech Account Manager – Visa Direct Asia Pacific does at Visa:

Visa Direct is an exciting, new payment service that Visa provides to clients (including issuers, acquirers, processors, merchants, remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, i.e. Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to deposit into checking accounts and wallets leveraging the VPL network.   Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.

We are seeking an experienced Account Manager who can develop and drive critical growth initiatives, both regionally and globally, in a complex, matrixed environment.  The ideal candidate will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possesses a strong drive to expand client transaction volume and revenue for assigned accounts.   The candidate enjoys variety and collaborating with people and excels at developing client relationships and expanding to additional influencers and buyers across the account.  The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the AP and Fintech Visa Direct business. 

This is a client-facing role so organizational savvy, interpersonal and negotiation skills are critical as he/she will interface with all areas of Visa (sales, marketing, pricing, legal, risk) and with executives from some of our largest clients. Visa is looking for an individual that is a thought leader in strategy and business growth with a proven track record of success in fast-paced environments with demanding timelines.

What we expect of you, day to day:

• Achieve and exceed account transaction and revenue targets for Visa Direct by client
  • Achieve annual performance goals and enablement milestones for Visa Direct (e.g. transaction and net revenue growth new endpoints, corridor expansion, or use cases)
  • Develop and actively manage client account plan to achieve financial targets and strategic priorities across all products (e.g.  direct to card, account and wallet, AFTs, VAS, etc..)
  • Develop and manage strategies for performance acceleration, including high potential use cases, marketing strategies and growth opportunities
• Sales pipeline development, up-sell, cross-sell endpoint options, routes / corridors, use cases and VAS across primary and extended client LOBs.
  • New / renew deal structure, incentives, negotiation and contracting
  • Manage and support clients through the sales cycle from opportunity identification, solutioning, and program launch, ramp, and optimization
• Established a trusted working relationship with the Client to ensure we have the necessary understanding of the client’s business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables
  • Collaborate with the client Account Executive(s) to define account priorities and achieve the annual plan
  • Partner with Visa Direct cross-border commercialization team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
  • Work with Marketing to ensure our client facing materials are excellent, on message and help accelerate the learning and launch process
  • Work with Finance and Leadership on forecasting and monthly/quarterly reporting
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
  • Work with Client Services to monitor payment volume to recommend optimization activities and address production issues as needed 
  • Collaborate with Visa Direct AP Leadership to share progress and growth through internal reporting and tracking of account plan and financial budget
  • Identify and raise product feature enhancements
• Active investigation and management of account program performance, with a drive to resolve issues quickly and completely.
  • Analyze dashboard and identify key trends, bringing in product and client services SMEs to assist as needed
  • Client transaction yield optimization (price / FX)
  • Underperforming program revenue impact and resolution
• Development Account plans and monthly/quarterly reviews
  • Provide comprehensive, insightful review of the client’s program performance identifying opportunities to drive growth and defining the
  • Lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued
  • Monthly reporting to Visa Direct AP and Market leadership

Summary of Responsibilities:

Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget

Achieve performance goals set based on assigned portfolio.

Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments

Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal

Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments

Maximizing the use of resources to penetrate new accounts to achieve new business goals

Weekly update of sales activities and other sales reports as needed

Develop ongoing relationships with the clients to ensure business continuity

Involvement in sales related projects and activities as assigned

Understanding of Job Descriptions, Goals, SOP of Sales Department

 Adhere to established personnel policies and procedures of the hotels

Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales

Participate in development of sales action plan to formulate measurable strategy and actions to achieve sales performance

Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue

Maintain close and open communication with other departments

Maintain timely communication internal & external stake holders & ensure response in a timely & professional manner

 Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs

Maintain timely and responsive communication with accounts and prospects

Comply with hotel and department policies and procedures at all times

To carry out other duties as and when assigned by the Management of the Hotel

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.

The BDM – Operational Technology Go-to-Market will spearhead market success for the Technology Workflow Businesses. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.

Key Responsibilities:

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.
• Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.
• Lead negotiations for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.
• Drive the end-to-end sales process, from lead generation and qualification to contract negotiation and closure.
• Provide guidance and mentorship to the business development team, fostering a culture of excellence, collaboration, and continuous improvement.
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.

• To provide general management support throughout the hotel at all times monitoring guest satisfaction, service standards, security, employee activity, and physical defects with a main focus on front office operation
• Oversee nightly operations, ensuring exceptional guest experiences and smooth hotel functioning
• Profitability, ensuring the department meets its quantitative and qualitative targets.
• Leadership and employee matters, including managing and motivating front office teams to provide high-quality services for guests
• Lead and support all Guest Experience Initiatives within the property
• Guest Satisfaction, to ensure guests have a smooth-running stay at the hotel
• Maintains close relationships with guests throughout their stay to foster loyalty
• Anticipates guests’ needs and takes them into consideration.
• Handles guest complaints if they have not been dealt with by team members and provide a rapid solution
• Monitor guest satisfaction through (but not limited) Voice of the Guest (VOG) program including online reputation, survey, and in-house guest feedback
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Responsible for accuracy and timeliness of submission of night/financial reports on a daily basis
• Responsible for running night audits
• Ensure compliance with hotel policies and procedures, contributing to a safe and welcoming environment for all guests

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job responsibilities

Project Leadership and Delivery:
• Manages a project as a project manager overseeing interdisciplinary clinical research studies and ensures compliance with GCP, relevant SOP’s, and regulatory requirements.
• Acts as a primary liaison between the Company and the Customer to ensure timely study launch, conduct, and closeout according to the Customer’s and the Company’s contractual agreement.
• Lead project team to ensure quality, timelines and budget management.
• Accountable for the financial performance of each project.
• Coordinate activities and deliverables of all study conduct partners and proactively identify and manage issues.
• Ensure studies are conducted in compliance with GCP, relevant SOP’s and regulatory requirements.
• Accountable for all project deliverables for each project assigned.

Documentation and Reporting:
• Responsible for quality and completeness of TMF for assigned projects.
• Accountable for maintenance of study information on a variety of databases and systems.
• Responsible for study management components of inspection readiness for all aspects of the study conduct.
• Oversight for development and implementation of project plans.
• Plan, coordinate and present at internal and external meetings.
• Prepare project management reports for clients and management.
• Developing contingency planning and risk mitigation strategies to ensure successful delivery of study goals.

Business Development:
• Develops strong relationships with current clients to generate new and/or add-on business for the future.
• May participate in bid defense meetings where presented as potential project manager.

Management:
• May be required to line manage other project management team members and clinical monitoring staff.

What we’re looking for
• Bachelor’s Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or equivalent combination of education and experience.

• 3 years and more of project management experience
• Clinical research organization (CRO) and relevant therapeutic experience preferred. Strong knowledge of Good Clinical Practice/ICH guidelines and other applicable regulatory requirements
• Strong organizational skills.
• Strong ability to manage time and work independently.
• Direct therapeutic area expertise.
• Ability to embrace new technologies.
• Excellent communication, presentation, interpersonal skills, both written and spoken.
• Ability to travel as necessary (approximately 25%).

RESPONSIBILITIES:

• Accountable for the execution and optimization of the marketing mix to deliver key performance indicators and targets including MQLs and SAOs.
• Develop and implement global marketing plans aligned with global objectives, tailoring them to the specific needs and cultural nuances of each market.
• Manage a comprehensive marketing program across various channels, including trade shows, events, webinars, partner programs, and digital campaigns to drive leads, opportunities, and win business.
• Track and analyze performance data to monitor pipeline creation & progression, guide marketing planning, and report on program ROI.
• Build and manage strong relationships with key stakeholders, including internal sales teams, external partners, etc.
• Partner closely with regional sales leaders to develop quarterly marketing plans based on a deep understanding of customer needs, market and competitive landscape, trends and opportunities.
• Collaborate with other teams to develop effective marketing materials and messaging for global campaigns.
• Be an active and collaborative member of the Global Marketing team to ensure consistency of strategic marketing programs.

QUALIFICATIONS:

• A minimum of 10 years’ working experience
• Strong understanding of the GLOBAL enterprise B2B software market, cultural differences, and business opportunities.
• Experience in developing and executing multi-channel marketing programs, including: field events, webinars, partner programs, and digital campaigns.
• Excellent project management, communication, and organizational skills.
• Proven ability to collaborate effectively with cross-functional teams and external partners.
• Strong analytical and reporting skills.
• Ability to travel in support of global activities and initiatives as required by the business.
• Fluency in English and additional languages preferred (e.g., Tagalog, Chinese, etc).
• Familiarity with Salesforce, Marketo, developer marketing tactics are a bonus.

Income’s Actuarial team aims to create exponential value and cultivates a dynamic learning culture. We are a strong partner in enterprise-wide digitization and data initiatives, and we are looking for a manager for the IFRS17 team. This role will be an integral team member within the IFRS17 team in the Actuarial Department to deliver the enterprise-wide IFRS17 project.

What will you do:

• To project manage and coordinate actuarial IFRS17 teams to deliver IFRS17 project.
• Develop and maintain project plan to monitor, track progress and escalation of risks.
• Develop IFRS17 requirements that integrate data, actuarial models & accounting solution for financial reporting and business planning.

What we provide:

• Opportunity to learn, develop and apply actuarial expertise in the new accounting standard.
• This role will provide you the opportunity to lead a team within Actuarial and be exposed to Chief Actuary and Senior Management.

What we require:

• 5 to 10 years of work experience in actuarial function, preferably in financial reporting.
• Bachelor Degree in Actuarial Science
• Good progress in actuarial exams.
• Strong in project management and able to communicate in simple and concise way to stakeholders.
• Technical, sensitive to details and ability to apply critical thinking.
• Adaptable and open to a dynamic working environment and willing to explore new ways of working.

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations.

What will I be doing?

As the Front Desk Manager, you will be responsible for performing the following tasks to the highest standards:

• Familiar with and understand the front desk system, assisting staff to solve problems in the system.
• Able to perform all Front Desk Agent Tasks. Ie. check-in and check out guests in accordance to brand standards.
• Take on Duty Manager shift in the event Assistant Front Desk Managers are not available.
• Adhere strictly to standard cash handling procedures, be sure to understand float balancing procedures and managing cash, credit card transactions, all other forms of payment correctly.
• Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive, with a positive, clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
• Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Take on an active role in ensuring effective communication and work as a team in order to reach goals and targets with other Front Office departments.
• Effectively communicate and coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties.
• Handle complaints promptly and efficiently, taking the necessary action, and handing over any follow-up where appropriate to the next Manager on Duty.
• Follow-up with all guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
• Ensure that VIP guests are treated personally and recognized as an individual.
• Coordinate with Guest Relations and In Room Dining to arrange in-room amenity set-ups according to VIP level and for special occasions – e.g. Birthdays and Honeymoon.
• Drive Upsell opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton’s brand standards.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Apply Forbes 5 star Travel Guide standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Liaise with Sales, Reservations and the Business Development team to handle corporate and group guests
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton International
• Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken.
• Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible.
• Adhere to the hotel’s security and emergency policies and procedures.
• Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations and be a part of the Company Emergency Response team (CERT)
• Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues.
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 5 years of Front Office experience in the hotel, leisure, and/or retail sector
• At least 3 years of Duty Manager background
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

GOLD & JEWELLERY COMPANY REQUIRES

Retail Assistance Manager ( Full-Time) .

We are looking for dynamic individual who is a very social people person to provide excellent customer service and increase the company’s growth and revenue through sales maximisation.

Job Scope and Responsibilities:

Team Management:
Assist to oversee the day-to-day operations.

Assist to supervise and motivate retail staff to achieve sales targets and provide excellent customer service.

Assist in recruiting, train, and schedule employees effectively to ensure adequate staffing levels and coverage.

Assist in conducting regular performance evaluations and provide constructive feedback for staff development.

Assist in fostering a positive and inclusive work environment, resolving conflicts and addressing disciplinary issues as needed.

Sales and Revenue Generation:

Assist in developing and implement sales strategies to maximize revenue and profitability

Assist in monitoring sale staff monthly sales performances

Assist in setting sales goals and targets for the team, providing guidance

and support to achieve objectives.

Customer Service Excellence:

Assist in ensuring exceptional customer service standards are maintained at all times.

Assist in addressing customer inquiries, complaints, and feedback promptly and professionally.

Assist in training staff on effective customer service techniques and empower them to resolve customer issues independently.

Inventory Management:

Assist in overseeing inventory control processes, including stock replenishment, ordering, and stocktaking.

Assist in monitoring inventory levels and product turnover, minimizing stock shortages and excess inventory.

Ensure compliance with inventory management procedures and policies, including loss prevention measures.

Operational Efficiency:

Manage store operations, including opening and closing procedures, cash handling, and security protocols.

Ensure sale staff follow all companies policies and procedures.

Assist in collaborating with marketing departments to coordinate promotional events, marketing campaigns, or product launches.

Compliance and Safety:

Maintain a safe and clean working environment for employees and customers, adhering to health and safety standards.

Provide training and resources to staff regarding safety procedures and protocols.

Reporting and Others :

Prepare regular reports on sales performance and inventory levels

Other duties assigned by Retail Sales Manager


Qualifications and Skills:

Excellent communication skills.

Excellent customer service.

Proficiency in point-of-sale systems.

Proficient in both English , Chinese and Vietnamese language

Ensure high levels of customer satisfaction.

Ability to work as a team and take initiative

Able to work retail hours, weekends and public holidays

Minimum secondary education

Attention to detail and ability to multitask in a fast-paced environment.

Interested candidated are requested to send in detailed resume [email protected] or Call +65 96488189 / 67478504.Only shortlisted candidates will be notified.

WORK LOCATION:

Blk 1 Joo Chiat Road 01-1079/81/83 Singapore 420001 (5 minutes away from Paya Lebar & Eunos MRT)
------------------------------------------------------------------------------------------------------------
COMPANY SNAPSHOT

Registration Number: 47865600M
Average Processing time : 1 to 2 weeks
Salary: $3300 to $3800
Industry: Retail Assistance Manager of Gold & Jewellery
Company Size: 1-20 Employees
Dresscode: Informal (Black Jeans & Polo tee allowed)
Telephone Number: +65 96488189 / 67478504
Benefits: Medical & 13th Month AWS
Spoken Language: Mandarin & English

Company Overview**
Originated from Ming Chau Jewellery which ran its business for thirty years. Everest Jewellery was incorporated in 1991 as a retailer chain of gold jewellery in Singapore. Everest Jewellery has grown in its thirty years of business, from a one-store jewellery retailer in Singapore and a strong distribution network in many other countries all over the world like the US, UK, Canada and manufacturer of various design in a wide range of materials.

Our client is a reputable board consultancy services company. We are currently sourcing on behalf of our client for an Events Registration Manager.

Responsibilities:

• Provide event registration consultancy, overall project registration and stakeholders’ management including event registration planning, management and execution
• Lead and guide assigned project team members to ensure smooth delivery of assigned projects/events including registration SOPs, training and documentations
• Provide event registration advice and solutions to stakeholders
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Manage and provide timely registration reports, and Database management
• Work closely with project teams to collate, provide information, facilitate the planning and execution of the projects/events
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors
• Post event database cleaning, updating, event registration, attendee reports, analysis and event compilation of sustainability data report

Requirements:

• Min 5 years event management experience
• Able to handle multiple projects and tasks
• Good project management skills
• Digital/ Hybrid event support

How to Apply?

Either apply through the job website or email your resume to [email protected]

Thank you in advance for your applications. We regret to inform that only shortlistedcandidates will be notified.

John Ethans International Pte Ltd

www.johnethans.com

EA License 19C9951

Upon submitting your resume/CV and personal data in relation to the job application, you have given your consent for John Ethans International Pte Ltd to collect, use, disclose and retain your data to prospective employers for their deliberation.

• Drive market share and revenue performance through effective pricing, inventory controls and mix management across different channels.
• Responsible for providing the commercial and operations teams with clear, concise, and accurate analysis of property data, tourism trends, and market intelligence.
• Ensure optimal management of inventory across all distribution channels.
• Actively participate in the weekly forecast and month-end review process.
• Collaborate proactively with Sales, Marketing and Operations departments to implement growth initiatives.
• Perform any other duties that may be assigned from time to time.

If you are a team player who enjoys working in a fast-paced growth environment, with proven skills in Yield Management, then this is for you.

Requirements:

• Tertiary qualification in Hospitality, Business or a related discipline in Revenue Management.
• Min 6 years of Revenue Management experience in multiple properties.
• Meticulous and eye for detail. Strong analysis and communication skills with the ability to work independently.
• Highly proficient in Opera, Excel (advance level) and relevant revenue management software and analytics
• Demonstrated ability to collaborate effectively with multiple stakeholders to achieve positive outcomes.

Job Responsibilities

• Lead and supervise the team as management.
• The team is responsible for the operations of Cargo flights as well as Cargo business revenues from all stations under the Asia & Oceania region.
• Responsible for maximizing shipment profitability by controlling freighter flights space allocation both in short & long term perspective for the region.
• Responsible for setting up yield level on freighter flights through daily market evaluation and analysis.
• Budget coordination, target planning and strategy setting for the region in quarterly and half yearly basis to optimize regional revenue performance.
• Liaising with Headquarter on a daily basis on matters relating to long term strategy setting, target setting, flight yield management and space allotment.
• Liaising with all regional offices on daily space requisition and provide support to ensure targets and objectives are met.
• Ensure safety and regulatory compliance.

Requirements

• Degree in Economics / Business Management / Marketing.
• Possess more than 15 years’ of experience in airline industry with at least 10 years in the Freighter / Air Cargo business.
• Deep knowledge of aircraft loading configuration and types of Unit Loading Devices.
• Adequate knowledge of Cargo Yield Band management.
• Excellent knowledge in managing flights profitability by setting segment volume yield.
• Excellent knowledge of SPICA and CSW cargo data system operation.
• Possess excellent leadership qualities, strong communication and interpersonal skills to work effectively as a team.
• Proficient in English and Japanese or other Asian language would be an advantage for communication including writing, reading, listening and speaking, to coordinate with overseas offices in Asia & Oceania and Headquarter in Tokyo.
• Excellent communication and interpersonal skill to work closely with people at all level.
• Pro-active and self-motivated individual who works well independently.
• Proficient with MS Office applications such as Excel and Powerpoint for analysis and presentation.
• Ability to plan and think strategically with excellent time management skills.
• Patience in forming consensus by persuading management and decisive in making key decision.
• Open to travel in Asia Oceania region.

We are an interior design firm specializing in high end residential design.

We are looking for a resourceful, numerate, multitasker to be the right hand to our CEO.

The candidate should be equally comfortable liaising with our high-end client base as well as coordinating/ directing our contractors. Ours is a fast paced, dynamic environment. We are a closeknit friendly team and we are looking for someone who can support our existing operations and help us develop further.

Job Description & Requirements:

This is not a design role and the candidate does not require any design experience but an interest in design and the home is essential to be able to support the design team.

Responsibilities include but not limited to:

· Liaise with vendors, suppliers, contractors

· Project purchasing

· Logistics and Inventory management

· Sales Admin & Office Admin

· HR Coordination

· Liaise with/ support the finance team

· Liaise with outsourced IT

· Business Development

· Events organization

Skills and experience required:

· Possess at least a Degree/Diploma

· Minimum of 5 years’ relevant experience

· Strong Experience in project purchasing, sales admin support, general office management functions are required

· Well versed with MS Words, Excel, PowerPoint and Outlook is a must. Familiarity with HR and accountancy softwares and Canva is an advantage.

· Meticulous, have an eye for detail and an inquiring mind

· Self-motivated, Pro-active and with a good work ethic

· Good communication skills

· Relates to people of all levels and enjoys working in an innovative and fast pace environment

· Enjoys working independently as well as in a team

· Singaporeans & PRs only

Interested candidates, please email your resume to [email protected] and [email protected].

Top 3 Reasons To Join Us

• Competitive Salary
• 100% Remote
• Working on the latest tech for the Insurtech Market Leader

About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

• We are a leading global no-code insurance platform for health, life, and P&C
• We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
• We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
• We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
• We are fully funded and backed by reputable VC funds and strategic institutional investors
• We have a global presence in Asia, EMEA and the Americas
• We’ve grown our annualized revenue by over 30x since January 2021
• We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the worldrkplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

About the Role

As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry.

What You Will Do

• Engage and manage relationships with clients and stakeholders
• Lead project planning sessions with the internal team and client's staff
• Support solution proposals for client pursuits, proposals, and PoCs
• Participate in proposal and POC processes (i.e. design, submission, and review)
• Support the creation of contracts and related communication with clients
• Identify and help secure growth opportunities for existing clients
• Manage project progress and adapt work as required
• Ensure projects meet deadlines
• Manage relationships with clients and stakeholders
• Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics
• Oversee all incoming and outgoing project documentation
• Identify and manage issues, risks, assumptions, and dependencies
• Continuously optimize and improve processes and the overall approach where necessary

What We Need

• Bachelor's degree in computer science or a related technical field is a plus
• 5+ years experience as a Project Manager
• Insurance domain knowledge is a must
• Strong client facing experience is a must
• Technical skills are a plus
• Has experience seeing projects through the full life cycle
• Excellent analytical skills and problem-solving skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Self-motivated and able to work independently
• Able, willing, and excited to work in a fast-paced collaborative startup environment

Why You'll Love Working Here

• Fully Remote
• Flexible Leave
• International Environment
• Competitive renumeration package
• Performance Bonus
• Stock Options after 6 months
• Company activities and events
• Learning and development plan

CoverGo Company Video

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ABOUT VF:

VF Corporation (NYSE: VFC) outfits consumers around the world with its diverse portfolio of iconic lifestyle brands, including Vans®, The North Face®, Timberland®, etc. Founded in 1899, VF is one of the world’s largest apparel, footwear and accessories companies with socially and environmentally responsible operations spanning numerous geographies, product categories and distribution channels. VF is committed to delivering innovative products to consumers and creating long-term value for its customers and shareholders. For more information, visit www.vfc.com.

BUSINESS TITLE (JOB POSTING TITLE): Senior Manager, Distributors, Vans APAC

JOB PROFILE/GJF LEVEL: GL07

BRAND/ FUNCTION: Vans / Sales Management

LOCATION: Singapore / Malaysia

REPORTING TO: Director, Asia Distribution and Marketplace (Vans, Malaysia and Singapore)

ABOUT YOUR ROLE:

Responsible for the development and execution of strategies, as well as for the delivery of the revenue, for the Asia Pacific Distributors, in line with company budgets and forecasts. Functionally responsible for Distributors in APAC. Introducing best practices, establish, build and implement the Distributors management center of excellence.

YOUR RESPONSIBILITIES WILL INCLUDE:

· Manage and strengthen relationships with existing partners to build the Brand whilst maximizing sales and profit for the Company.

· Manage the planning and analysis of all annual distributor business plans.

· Oversee contract renewals and negotiation to ensure sustainable business growth and profitability, with the ‘best fit’ partners.

· Travel to the markets to address business issues, identify channel opportunities and assist with all brand building activities.

· Play the lead role in maintaining and enforcing contractual compliance of all distributor partners in the region; address contractual compliance issues directly with partners and where necessary, elevate them to a higher management level, including the Legal team.

· Lead new market development, looking for opportunities in future growth areas in the region.

· Engage and manage effective programs to coach, appraise and train the Distributor sales and support team.

· Work closely with internal functional teams (Marketing, Merchandising, MP&A, Buying, and Supply Chain), working with them to achieve sales and profit targets.

· Drive on-going strategic initiatives for the Distributor team, as well as define future initiatives to optimize processes and tools which will support the continued growth of the Distributors’ business.

WHAT WE WILL BE LOOKING FOR IN YOU:

Ø Competency requirements:

· Driving Business Strategy

o Cascade Strategy & Vision

o Lead Change

o Drive Operational Excellence

o Deep Functional Acumen

· Engaging Team

o Coach & Develop Team

o Optimize Talent

o Encourage Active Learning

· Collaborate with Internal and External Partners

o Promote internal and external communications

o Drive internal and external partnerships

Ø Qualifications:

• An undergraduate degree in business or a related field from a university or other internationally recognized academic institution
• Minimum 10 years relevant experience
• Ability to present ideas to various levels of leadership
• Ability to adapt to changing business needs
• High level of attention to details
• Experience and ability to lead and managing others.
• Fluent in written and spoken English and Mandarin
• Other Asian languages are beneficial
• Willing to travel frequently
• Strong communication and people skills
• Ability to work with different local communities
• Dynamic, energetic, resourceful and positive
• Highly organized and able to handle multiple projects at the same time
• Professional attitude in a high-stress environment
• Problem solver, ability to work with least supervision
• Good team player
• Strong planning, organizational and implementation skills
• Strong communication and presentation skills

WHAT YOU CAN EXPECT FROM US:

Ø Being a part of a movement that is Purpose led which enables us to have a positive impact on communities around the world, it gives greater meaning to the work we do.

Ø Working with a team of diverse and sharp minds that work with an inclusive and global mindset because our differences are what make us stronger together.

Ø Providing you with the best in class, work environment, well-being policies and work place flexibility that is about helping you show up and lean into life with your whole self – emotionally, physically and socially.

A Project Manager at MUFG IS is an influential change agent/trusted advisor with business and technology who drive and implement organizational priorities that add value. Project managers play a key advisory and change/ project leadership role in the projects’ early initiation phase (i.e., business casing) to the structuring of the project to implementation and handoff to BAU.  To be effective in their role, Project Managers must be (1) resourceful and be strong relationship managers; Building strong working relationships with the project and organizational stakeholders at every level of the organization must be second nature, (2) Bring a blend of strong execution expertise and business knowledge, (3) adept at mitigating and managing risk and (4) have excellent communication, impact/influence and facilitation abilities.

As a member of the Project Management team, the Project Manager directs and controls a variety of projects throughout a global organization, ensuring that the projects are conducted on time, within budget using project management best practices to ensure the highest level of quality. Implementing effective governance throughout the project lifecycle and managing the day-to-day operation aspects of the projects – Plan, budget, RAID, Resource and Status to ensure project objectives are achieved.  Project Managers also supports the PMO with portfolio and resource planning and reporting.

You Will:

• Ensure successful, timely and effective delivery of change projects
• Develop project plans, budgets and schedules, managing tasks and teams on the project’s critical path
• Be responsible for scope control with stakeholders, task execution with the project team and relevant upward communication to managers and senior stakeholders
• Help define process improvements and feedback for the project, including any strategies required for timely execution
• Gather or track the completion of necessary artifacts required for development of each project, including but not limited to risk assessments, technical architecture drawings, requirements, design specifications, testing, change plans, etc.
• Provide feedback to project stakeholders, including specification feedback, issue escalation to managers or scope changes/clarifications to project resources
• Update relevant project information in real time and work across all departments to deliver projects that align to the organization's strategic vision
• Assess and manage risks and issues, take corrective measures accordingly
• Guard the viability of the vision and the business case
• Flexibility to attend to urgent matters outside of normal business hours if/when needed

Your Career

This strategic channel role will develop the full 360 degree Cloud Service Provider partner led growth from leveraging CSP partner teams, CSP partner reach and marketplaces. Reporting to the ASEAN Channel Director you will center your role on developing and growing channel led opportunities with partners who actively drive revenue for their business via cloud providers and marketplaces..

You will be responsible for educating and engaging the sales account teams within partners and at Palo Alto Networks on the benefits of tri party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital future. Success in the role will also require developing a strong internal network across Palo Alto Networks teams, including marketing, inside sales and Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow partner-led marketplace transactions. New Customer Acquisitions.

• Grow service creation for partners from customer cloud migrations and operations.

• Business development with partners involvement to help activate them on Palo Alto Networks offerings.

• Build a strong business network within the cloud service providers channels organizations. It is your responsibility to continue to nurture and grow your network.

• Engaging with key stakeholders (Channel leadership, Channel Business Managers, Distributor Business Managers) build and execute on a your CSP channel plan

• As part of the overall plan, activate current marketplace partners, identify and recruit new partners who have viewed marketplaces as a relevant pathway in their go-to-market strategy.

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalog around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

As the PR & Communication Manager, you contribute to added customer value, a strong brand and increased fashion perception by managing and leading the PR & Communications team in accordance with H&M values, standards & policies. Working towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work, you are responsible for implementing global strategies while ensuring a strong strategic foundation for the Region’s PR & Communications activities. Being an exceptional leader, you collaborate closely with the other teams in Customer Activation to be able to find synergies and maximize the effect of our earned communication.

You have a strong brand building focus and are insight and data driven, with proven ability to drive results and work towards goals. With your passion for PR & Communications, you are an excellent relationship builder, and you find innovative ways to engage our customers and stakeholders, empowering strong collaboration between channels & teams to become more customer focused. You manage your teams through an insight driven approach, customer and brand focused mindset, bringing others onboard through an inspiring, clear, inclusive, ambitious and pragmatic approach.

Key responsibilities

• You are responsible in supporting the team on executing the regional communication plan based on insights from each individual market and with H&M’s customer and brand in focus, setting goals, priorities and strategies to meet the global and regional overall objectives, ensuring relevance and effective brand building in the short and long term.
• Build, strengthen and protect the H&M brand with trustworthy communication, focusing on proactive Media Relation activities and reactive Crisis Management when needed.
• Drive global strategies with regional adaptations to ensure relevance and effective brand building to elevate the brand whilst optimizing results.
• You are responsible for leading complex projects ranging from region to sales market level, supporting teams in a cross collaboration, keeping a balanced workload, consistently improving processes and delivering on brand excellence.
• Securing a strong regional internal communication plan that can work effectively on sales market level with few adaptations.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.​
​

Key Responsibilities:​

• Analyze and follow up store’s KPIs​
• Deliver great customer experience​
• Maximize conversion & customer service​
• Ensure store meets H&M standards​
• The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Summary

The Senior Sales Manager reporting to Director of Sales is responsible for identifying, developing and managing accounts within specific segments and develop new accounts or business opportunities within corporate travel industry/leisure generating and maximizing business potential of designated portfolio through daily sales activities.

The Senior Sales Manager will assist the Director of Sales to accelerate corporate, or Leisure client base by expanding the hotel’s business through executing the developed strategic plans to drive measurable and incremental sales revenue meeting revenue targets set within Mondrian. This position requires an excellent communication skill, both written and verbal and to have a proactive and growth mind-set to work towards a successful hotel sales strategy.

Business Development

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts.
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases.
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
• Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas. 
• Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients
• Meets deadlines for assigned tasks
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Maintains punctuality and good timekeeping and appearance
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of timesheets, Rota’s, holiday schedules, in line with business needs, as and when required
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings.

• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans

  Other duties assigned by the Director of Sales when required from time to time

About the job

Reporting to the Customer Relations Manager, your primary responsibility will be to manage and oversee the Cashiers and Checkout Team Leaders to ensure efficient, reliable, and secure payment transactions. You will play a crucial role in providing excellent customer service and ensuring that customers have a smooth, safe and enjoyable payment process and leave our store satisfied with their shopping experience.

Your assignment

• Lead and manage a team of Cashiers including performance management, training and development, succession planning and recruitment of new co-workers.
• Ensure operational excellence by efficiently resourcing the checkouts and maintaining a smooth and seamless customer flow to optimize customer satisfaction.
• Manage payment transactions and the cash office with a strong focus on reliability and safety to ensure secure handling of financial transactions.
• Handle customer queries, complaints, and service recovery professionally and promptly
• Analyze customer and financial key performance indicators to identify areas for improvement.
• Collaborate with internal and external partners to create a safe and efficient working environment.

Your profile

• Minimum of 5 years of experience in a leadership role within a fast-paced retail environment.
• Proven track record of leading teams and fostering team camaraderie.
• Customer-centric approach with strong problem-solving and analytical skills.
• Ability to handle stressful situations and deliver results under pressure.
• Excellent communication and interpersonal skills.