NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, Finance is responsible for :

Operational & Service Delivery

• Manage and oversee the day-to-day operations of the University's Shared Services Finance-Fixed Assets team, ensuring adherence to the University's accounting policies and internal controls.
• Ensure the accuracy and timeliness of all asset activities, including capitalization of assets under construction (work-in-progress), asset acquisition, disposals, transfers, and depreciation postings.
• Review asset-related journal postings, Asset Under Construction costing for settlement to final assets, schedules, reconciliations and reports prepared by the team.
• Review and approve asset disposals via the Asset Management System (AMS).
• Review Monthly/Quarterly/Year-end Financial closing reports, ensuring all reporting/schedules and adjustment entries are accurately and promptly prepared/posted.
• Liaise with Internal/external Auditors regarding audit queries.
• Supervise and coach team members, to ensure all deliverables of the team are completed accurately and on time.
• Develop team members to groom them for more complex/senior roles in the team.
• Ensure Standard Operating Procedures and Knowledge Articles are up-to-date and properly documented.
• Monitor and manage KPIs and SLAs to ensure they are achieved with the highest level of customer service.
• Identify automation and process streamlining opportunities and collaborate with relevant teams on system implementation, enhancement, and user acceptance testing.
• Participate in ad hoc projects based on business requirements.

Relationship Management/Customer Relations

• Cooperate and build positive relationships with peers and supervisors to ensure process efficiency and consistency.
• Communicates with customers and other employees to resolve queries/address requests and concerns.

Requirements

• Degree with at least 6-8 years of related working experience, preferably in an educational institute.
• Experience in ERP financial system (e.g., SAP Hana is preferred).
• Good knowledge of Microsoft Office applications (e.g., MS Excel, Word, PowerPoint).
• Good communication skills, both written and oral.  
• Detailed oriented, meticulous with positive attitude.
• Resourceful, self-driven, proactive, problem solver, ability to work independently.
• Good organisational and planning skills.
• A team player who works well with various stakeholders.
• Ability to work well under pressure.

Are you passionate about driving brand awareness and engagement across diverse APAC markets?

Do you thrive in a dynamic, results-oriented environment?

Ready to lead impactful marketing campaigns while working closely with global and regional teams?

Ready to collaborate with cross-functional teams to create effective content and messaging tailored to various industries and regions?

Key Responsibilities

Strategy development: Develop regional marketing strategies aligned with overall company objectives, targeting specific segments and maximising market opportunities. With localisation being a key to our success, being able to implement and orchestrate our regional and country marketing plans through compelling campaigns that attract new clients and engage our existing ones is essential.

Budget management: Create and manage the regional marketing budget, allocating resources effectively to achieve desired outcomes within financial constraints and maximise ROI.

Campaign planning and execution: Drive the planning, development and execution of marketing campaigns in the region to generate brand awareness, engage target audiences and drive sales. Conceptualise and execute the campaigns across the prospect and customer lifecycle. Ensure the integrated marketing campaigns and initiatives work across various channels, including digital, social media, traditional media, events and sponsorships.

Market research and analysis: Conduct market research to understand customer needs, competitor activities and industry trends. Analyse data to identify market opportunities and adjust strategies accordingly. Leverage global content to develop a localised marketing program to grow engagement in APAC. Stay abreast of industry trends, emerging technologies and best practices in brand management and marketing. Recommend innovative approaches to enhance brand visibility and relevance within the region.

Product positioning and messaging: Develop clear and compelling messaging and positioning of products and services to differentiate them in the marketplace and address customer needs. Establish positioning, identify target audiences and develop marketing plans with specific objectives across different channels and segments.

Team management: Lead and develop a small regional marketing team, providing guidance, setting goals and ensuring they have the necessary resources and support to achieve objectives. Collaborate and align with other marketing teams especially Digital Marketing, Product Marketing and Content Marketing to ensure marketing programs are completed successfully.

Brand management: Maintain brand consistency across all marketing activities within the region and ensure adherence to brand guidelines in promotional materials and communication. Champion brand guidelines and ensure consistency in brand messaging, tone and visual identity across all marketing touchpoints and channels.

Performance analysis: Track, analyse and report back on marketing campaign performance with KPIs to measure success and identify areas for improvement. Provide reports and insights to management. Use the insights to optimise marketing strategies and tactics.

Stakeholder management: Build and maintain relationships with key stakeholders, such as regional sales teams, external agencies, vendors and industry partners, to drive collaboration and support marketing strategies.

• At least 5 -7 years of B2B marketing / campaign management experience. Regional exposure would be great!
• Good balance of personal initiative and a true team player, along with a positive, proactive and energetic approach to marketing and growth.
• A confident and articulate marketer with excellent and flexible communication, content and copywriting skills.
• Fluent written and spoken English.
• Thorough understanding of and experience with the marketing mix including segmentation, targeting and positioning.
• CRM management and marketing automation experience, ideally Salesforce and Marketo.
• Track record of working closely with sales teams to generate measurable leads.
• Excellent analytical skills with the ability to interpret data, generate insights and make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
• Highly organised with excellent project management skills and the ability to manage multiple priorities in a fast-paced environment.

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

The Office of Admission is looking for a Manager to join their team:

Responsibilities

• Manages and provides information to prospective local/Post Graduate students about the University’s programmes and enrolment policies.

• Manages the admissions and application processes for local/Post graduate students and participates in admission decisions for exceptional cases.

• Implements communication plans for the University’s programmes to internal and external stakeholders as well as potential local/ Post Graduate students.

• Organises reports to analyse and evaluate market trends, existing partnerships and services, and their impact on local enrolment numbers in meeting the University’s targets and objectives.

• Administers all communication to students, faculty members and managers to ensure clarity on all local/Post Graduate admission requirements, processes and updated changes.

• Supervises support staff to ensure adherence to the procedures and guidelines for providing advice and information to prospective local/Post Graduate students while maintaining a high level of customer service.

Requirements

• Bachelor’s degree in any related field from a recognized University.

• At least 4 to 6 years of supervisory and related work experience preferred.

• Strong in data analytics and use of Power BI will be of an added advantage.

• Meticulous and high attention to details.

• Energetic, resilient, and receptive to change.

• High integrity is a must.

• Service-oriented mindset.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Support the administration of undergraduate curriculum and manage student enquiries on bidding issues, course progression, etc.
• Process applications, course worksheets and transfer of credits of outbound students on exchange and external study programmes.
• Organise, coordinate and participate in events at the School and University level, e.g. Destination SMU, Commencement ceremony, Academic Briefing, Dean's List ceremony, information sessions, etc.
• Liaise with representatives of student societies and alumni group to provide guidance in budgeting, events planning and claims processing. Events include freshmen orientation camp, Oikos Under the Stars, alumni talks, etc.
• Provide administrative support to faculty and students in SMU-X overseas courses.
• Support administrative matters related to Health Economics & Management and Actuarial Science work-study electives.
• Provide support to teaching assistants and faculty in their logistical needs for e.g. booking of consultation, midterm test venues.
• Perform other duties as and when assigned.

• Minimum Diploma.
• Prior work experience preferably in the education industry.
• Minimum 4 years work experience.
• Proficiency in Microsoft Office.
• Good interpersonal and communication skills (both written and spoken English).
• Resourceful and able to multi-task.
• Proactive and the ability to take initiative; work independently with minimal oversight.
• Pleasant personality and strong ability to work collaboratively with others.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description:

• Acquisition of new High Net Worth clients within the defined target markets
• Provide personal, holistic and professional advice according to VP group standards
• Develop and implement customised investment solutions in collaboration with internal specialists
• Promote VP Wealth Management through effective and efficient delivery of open architecture platform services
• Actively build and expand client network by attending various networking events
• Travel activities in connection with client acquisition and consulting
• Frequent monitoring of client portfolios to ensure that clients’ objectives as well as internal and regulatory requirements are met
• Active maintenance of internal risk management system, ensure correct and timely handling of operational matters
• Participation in sales and other internal meetings
• Collaboration in various projects

Job Requirements:

• Minimum 12 years of successful experience within Financial Industry
• Minimum Bachelor's degree or equivalent
• Proven track record in client acquisition and consulting
• Strong existing client network in relevant target markets; ability to realistically fulfil a business case according to Internal standards
• Professional written and verbal communication skills
• Solid understanding and experience of various investment products within the private wealth environment
• Pronounced compliance awareness and adherence as well as strong know-how of the regulatory environment
• Highly energetic personality, demonstrating entrepreneur spirit; problem solver
• Ability to work effectively, prioritise tasks efficiently and work to deadlines

Job Description

• Manage the site works
• Planning, Supervising & Coordinating Project
• Ensure quality work is being achieved
• Ensure safety regulations are being complied with
• Attend site meeting
• Monitor the site progress and have good knowledge in project management to ensure project is scheduled to complete in time
• Raise the RFI to Main Contractor
• 5.5 days work (Monday to Friday 8am to 5pm & Saturday 8am - 12pm)

Requirements

• Possess Diploma or Degree in Civil Engineering or equivalent
• Mininum 5 years experience
• Relevant experience in RC structure works
• Strong skills to control the site progress
• Able to work independently and cope in a fast-paced environment
• Well-versed in construction sequence, principles and regulatory requirements
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Proficient in Microsoft Office

Responsibilities:

• Identify and target potential clients, including individuals, corporations, educational institutions, and government agencies, to promote our portfolio of courses. Showcase the benefits and value proposition of our offerings to drive interest and engagement.
• Initiate contact with prospects through various channels, including cold calling, emails, and networking events. Understand their learning needs, career objectives, and budget constraints, and recommend suitable courses to meet their requirements.
• Adopt a consultative approach to business development and sales, engaging in meaningful conversations with prospects to assess their learning goals and challenges. Provide personalized recommendations and guidance on courses and Programmes selection to ensure alignment with their objectives.
• Cultivate strong relationships with clients, serving as a trusted advisor throughout the business development and sales process. Address any concerns or objections, provide timely assistance, and follow up on inquiries to nurture leads and drive conversions.
• Close deals and secure course enrollments by effectively presenting pricing options, payment terms, and enrollment procedures. Overcome objections, negotiate terms when necessary, and facilitate smooth transitions to course delivery teams.
• Maintain accurate records of business development and sales activities, including prospecting efforts, client interactions, and deal progressions, using CRM software. Monitor business development and sales pipeline, track key metrics, and provide regular updates to management on business development and sales forecasts and performance.
• Stay informed about industry trends, competitor offerings, and market demands related to course business development and sales. Conduct market research and analysis to identify new opportunities, emerging trends, and customer preferences.
• Collaborate closely with marketing, course development, and customer support teams to align business development and sales efforts with organisational goals and strategies. Provide feedback on customer needs and market insights to inform product development and marketing initiatives

Qualifications: 

• A good team player and results oriented. 
• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 2-3 years of experience in business development, sales, or account management, preferably within the education industry.
• Proven track record of meeting or exceeding business development and sales targets and KPIs.
• Excellent communication, presentation, and negotiation skills.
• Strong interpersonal skills with the ability to build rapport and trust with clients.
• Ability to prioritise tasks, manage time effectively, and work independently with minimal supervision.
• Proficiency in mandarin, both verbal and written.
• Proficiency in Microsoft Office suite and CRM software.

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.

Job Description:

• Standby/Onsite to attend to service calls and customers’ needs
• Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects
• Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs
• Monitor project plans, handle customers’ complaints, offering appropriate solutions and alternatives to ensure customer satisfaction and resolutions
• Manage large numbers of incoming calls
• Liaise and coordinate with relevant personnel (Sub-contractors, Suppliers, and Clients) to coordinate and service projects and to ensure the smooth running of projects to ensure regulations are achieved and comply with.
• Prepare relevant documents, drawings, and service reports to assist in projects for submission.
• May be required to work on-site on certain weekends if there is a shutdown, to supervise projects, and assist colleagues
• Prepare post projects documentation reports after projects have been completed and gather data to analyze any shortfall in customer satisfaction, in order to ensure and achieve better customer satisfaction in the future
• Servicing, following up, and establishing a strong relationship and bond with existing customers to ensure customers’ satisfaction is being met and a long-term relationship is formed.

Requirements

• Candidate must possess at least Higher Secondary/Pre-U/A Level College. Bonus if possess Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• Required Language(s): English
• Required Skill(s): Customer Services, Project Management, and Coordination
• Preferably some experience in Customer Service and Project Coordination
• Highly organized, flexible, and able to work independently as well as in a group
• Detail orientated, works with a high degree of accuracy and ability to multitask and meet deadlines

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

Job Description

• Formulating and updating safety policies and procedures in compliance with Workplace Safety and Health Act requirements
• Ensuring that safety policies are communicated effectively to all employees
• Identifying and assessing potential hazards in the workplace
• Conducting regular risk assessments and recommending measures to mitigate identified risks
• Providing safety training to employees on a regular basis
• Conducting orientation programs for new employees to familiarize them with safety protocols
• Performing regular inspections of the workplace to identify and rectify safety hazards
• Conducting safety audits to ensure compliance with WSH standards
• Investigating accidents, incidents, and near misses to determine the root causes
• Developing and implementing corrective and preventive actions based on investigation findings
• Keeping abreast of changes in safety regulations in Singapore
• Ensuring that the company remains in compliance with WSH acts
• Any other ad hoc duties assigned from time to time
• Work in multiple locations

Requirement

• Registered WSH Officer/Safety Officer with MOM
• At least 5 years of relevant experience in WSH for building/construction industry
• Possess a minimum Diploma in Environment, Health and Safety Management or related field
• Excellent people management skills and good interpersonal skills

Job Description

Release Manager

•    Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021). 
•    Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are looking for a skilled Release Management Lead to join our team, responsible for automating deployments, overseeing releases, and tracking technical products within our CEx Product Lines. Working closely with other departments and Product Managers, this role will help shape the release management strategy and environment management in line with company policies. The ideal candidate will have a proven track record in implementing and overseeing release processes, collaborating with diverse teams, and ensuring smooth software deployments. Strong attention to detail, effective communication, organizational abilities, and the capacity to thrive in a dynamic, team-oriented setting are essential for this position.

WHAT YOU WILL DO

Responsibilities include, but are not limited to: 

• Establish and uphold release management processes in line with best practices, SDLC, and continuous enhancement.
• Work closely with various teams to coordinate software releases and implement automation tools for improved efficiency on Cloud environments.
• Implementing DevSecOps Standards and Knowledge of continuous integration and development (CI/CD) tools.
• Experience in IT environment management and infrastructure management on Cloud, especially AWS

• Drive and lead the improvement of the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.
• Maintain version control of software releases and ensure that all necessary documentation, release notes, and artifacts are properly managed.

• Identify potential risks and issues related to software releases. Implement strategies to minimize risks and ensure smooth releases.

• Facilitate effective communication with all stakeholders, providing timely release updates, managing expectations, and resolving conflicts or issues.

• Identify opportunities for process improvements and automation in the release management lifecycle to enhance efficiency, quality, and agility.

• Conduct release readiness reviews to ensure compliance with quality standards, release criteria, and regulatory requirements.

• Evaluate the success and effectiveness of software releases, collecting feedback, metrics, and lessons learned for continuous improvement.

• Stay informed about industry trends, offer guidance to team members, and encourage a culture of ongoing learning and development.

WHAT YOU MUST HAVE

To be successful in this role, you will have:

• Bachelor's degree in computer science, software engineering, or a related field (or equivalent experience).
• 8+ years of relevant work experience, with demonstrated expertise in the Release Management domain including strong technical understanding of relevant tools and processes in a pharmaceutical industry
• Strong attention to detail and ability to manage multiple releases simultaneously.
• Deep experience with E2E Software Delivery processes, Code Versioning and Release Management technologies, CI/CD automations
• Strong knowledge of release management principles, methodologies, and best practices.
• Experience with version control systems and release management tools (e.g., Git, Jenkins, JIRA).
• Ability to effectively communicate and collaborate with cross-functional teams globally

• Excellent written and verbal communication skills.

• Analytical thinking and problem-solving skills to identify and mitigate risks

• Knowledge of software development lifecycle (SDLC) and agile methodologies

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Roles & Responsibilities

Service
- Customer Service
- Prepare tables by setting up cutlery, utensils etc.
- Take accurate food and drinks orders
- Serve food and drink orders
- Deliver checks and collect bill payments
- Provide excellent customer service to guest
- Arrange table settings and maintain a tidy dining area
- Follow all relevant health department regulations
- Area cleaning of front-of-house after service

- Servicing Customer with personalised grilling at their table

Requirements:

-Candidate must have at least 1 year of experience in F&B industry.

-Candidate with prior Korean BBQ experience is preferred

-Have a great personality and positive attitude.

-Good customer service and interpersonal skills

-Ability to work independently as well as in a team.

-6 working days per week with the ability to work on weekends/public holiday.

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore We are looking for Marketing Manager to lead and provide guidance to a team of marketing & sales supports. This position will also be responsible for developing & executing various strategies to create brand awareness and communicate the center’s message to target audiences.

Responsibilities :

• Lead a team of marketing supports and providing guidance to new hires for Sales & Marketing team
• Propose and executing Enrolment Growth & Marketing campaigns and initiatives
• Develop & execution of sales and marketing plan to achieve sale goals
• Develop & execution of campaigns to develop brand awareness
• Advisory discussions with students, parents & stakeholders
• Analyze statistics, identify market trends and prepare reports for top management
• Deliver market insights & forecasts using reports

Requirements :

• Degree in Marketing or equivalent
• Min 6 years of relevant Marketing experience and in leading teams
• Prior experience in the Education Sector will be high advantageous
• Mandarin proficiency will be advantageous as there will be frequent communications with counterparts in China as well as parents.

We are seeking a Senior Product Manager (Rewards) to be responsible for crafting comprehensive user experiences centered around points and rewards to enhance customer retention. Your scope will encompass ownership of diverse retention tools, including partner points, sponsored rewards and deals, vendor rewards, and a centralised points wallet. You will be collaborating closely with marketing, engineering, design, and data teams, you will formulate and implement a product strategy aimed at rewarding users, fostering loyalty through sustained value for those who regularly engage with the platform.

What's on the menu:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data. 
• Identifying and executing on opportunities to optimise acquisition funnel and improving user onboarding.  
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensuring cohesive user experience.
• Leading product execution and helping your squad members thrive. 
• Working closely with the engineering teams across products to build scalable and robust solutions. 
• Keeping apprised of innovations and trends in the industry as well as emerging technologies, and inspire teams to stay ahead of the curve.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We are disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role:

ServiceNow is seeking highly motivated and professional individuals to join our team and play a critical role in delivering world-class customer satisfaction.  In the role of Support Account Manager (SAM), you will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering high quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.   

As a SAM, you will coordinate a high-touch support experience for our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support related activities.  Working as a ServiceNow and a customer advocate, the SAM helps coordinate activities to ensure timely resolution of customer cases and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries, and driving status updates on all open high-priority cases.  A SAM should be comfortable presenting to all levels, including C-Level stakeholders.     

What you get to do in this role:  

• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deeply understand the customer’s business strategies, challenges, and IT landscape.  Possess the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
• Understand and explain ServiceNow application, features, and benefits as it relates to customer needs.
• Offer exceptional customer service, including maintaining customer relationships and ensuring ServiceNow’s reputation is protected.
• Partnering with the customers assigned counterpart on a frequent cadence with the intention of continually moving the relationship forward.
• Ability to maintain credibility and trust through action and responsiveness within your designated customer accounts.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the mediator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

Responsibilities:

• Develop and execute strategic sales and marketing plans to drive revenue growth in alignment with company objectives.
• Collaborate with cross-functional teams to ensure alignment of sales and marketing efforts with product development and manufacturing processes.
• Lead and oversee the implementation of marketing campaigns, product launches, and promotional activities.
• Analyze market trends, competition, and customer feedback to identify opportunities and formulate effective strategies.
• Manage key customer relationships and engagements, understanding their needs and ensuring customer satisfaction.
• Define program milestones, timelines, and deliverables, and monitor progress against established goals.
• Prepare and present reports, performance metrics, and recommendations to senior management.
• Ad hoc duties as assigned.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, Engineering, or related field.
• At least 3 years of experience in Semiconductor Manufacturing with a focus on sales and marketing. Familiarity with semiconductor fabrication processes and technologies.
• Proven track record in developing and implementing successful sales and marketing strategies.
• Proficiency in data analysis, budget management, and project coordination.
• Results-oriented mindset with the ability to think creatively and strategically
• Strong understanding of semiconductor products, market dynamics, and customer requirements.
• Exceptional leadership, communication, and negotiation skills.
• Able to communicate effectively with suppliers and internal teams in both bilingual.
• Excellent communication, negotiation, and presentation skills, capable of establishing effective cooperation with individuals from diverse cultural backgrounds. abilities to effectively interact with customers and partners.
• Proficient in project management tools.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.
• Resourceful and meticulous.

Responsibilities:

1. Developing Quality Standards

• Establishing and maintaining quality standards, policies, and procedures to ensure compliance with industry regulations and customer requirements.

2. Quality Management Systems (QMS)

• Develop, implement, and maintain comprehensive QMS in compliance with relevant standards & regulations, such as ISO9001 and industry-specific requirements.
• Implementing & managing QMS to continuously improve processes, reduce defects, and enhance overall product quality.
• Set quality strategies to drive company quality culture and quality improvements in process, product, and system.

3. Supplier Quality Management

• Collaborating with suppliers to ensure materials and components meet quality standards and conducting audits as needed.
• Maintains strong supplier quality relationships and drive supplier performance improvements.

4. Quality Assurance

• Creating and executing quality assurance programs, including testing protocols, inspection procedures, and product evaluations.
• Provide headship and consulting advice in quality matters.

5. Quality Control

• Establish and oversee quality control procedures & inspection processes to ensure product and service quality meets or exceeds customers expectations.

6. Data Analysis and Reporting

• Analyzing quality data to identify trends, issues, and areas for improvement. Generating reports and presenting findings to senior management.
  

7. Team Leadership

• Leading and mentoring a team of quality professionals, fostering a culture of quality excellence, and providing guidance on best practices.
• Lead a team of metrology specialists, inspectors, and engineers to manage day-to-day product inspection and buyoff.
• Lead a team of inspectors and supervisors to ensure incoming materials met internal and customer specifications and requirements.
• Lead, train, develop, and coach Quality team members. Manage performance evaluation and strengthen the organization.

8. Regulatory Compliance

• Ensuring compliance with industry regulations and standards (e.g., ISO, SEMI, customer-specific requirements).
• Plan and lead manufacturing process audit.
  

9. Continuous Improvement

• Driving continuous improvement initiatives, implementing corrective and preventive actions, and fostering a culture of continuous learning and improvement.
• Promote a culture of continuous improvement and lean methodologies, identifying opportunities to streamline processes and enhance quality & efficiency.

10. Cross-functional Collaboration

• Collaborating with crossfunctional teams, including engineering, production, and R&D, to resolve quality-related issues and optimize processes.
  

11. Risk Management

• Identifying and mitigating quality-related risks throughout the manufacturing process.
• Lead Corrective and Preventive Action Board to drive robust manufacturing system and process quality to meet internal and customer requirements and expectations.
  

12. Customer Focus

• Interacting with customers to understand their quality requirements and address any concerns or issues related to product quality.
• Support Customer Quality Engineering to investigate customer product complaints.

13. Budgeting and Resource Allocation

• Managing budgets and resources effectively to achieve quality objectives.
• Responsible for quality KPIs and reporting to senior management.
  
  

Requirements:

• Bachelor in Engineering (Quality, Mechanical, Electrical, Electronics, Chemical, Engineering, Material Science) or a related field.
• A minimum 10 years of experience in quality management & assurance. Preferably from manufacturing semiconductor/manufacturing or electronics or high- tech instrument industry setting.
• Professional & strong knowledge of QMS & ISO Standards in a semiconductors/manufacturing environment.
• Familiarity with applicable regulatory and certifications requirements.
• Quality Auditor Certification is a plus.
• Good knowledge and practice Lean, FMEA, 6-sigma methodology, PPAP, change management.
• Good understanding of First Article Inspection requirements and expectations.
• Good understanding and experience in metrology management.
• Good understanding and experience in supplier quality management.
• Strong in analysis techniques and problem solving methodology.
• Must be able to communicate effectively with internal and external teams in both bilingual.
• Strong analytical problem solver with demonstrated ability to exercise sound judgment while working independently to resolve critical issues.
• Detail oriented and able to multi-task/work under pressure in a high energy and fast paced-environment with critical and tight schedules.
• Comfortable work in Changi North Crescents.

Job Description & Requirements

Job Summary:

United Language Centre (ULC) is seeking a highly experienced and dynamic individual to join us as our Academic Manager. The ideal candidate will have extensive international education, language center management, academic leadership, and team management experience. They should possess the ability to lead ULC's academic programs to new heights in terms of performance.

Responsibilities:

• Oversee the academic operations of the ULC English Language Centre, ensuring the delivery of high-quality educational programs.
• Develop and implement academic policies, procedures, and curriculum in alignment with the center's goals and objectives.
• Lead and manage a team of language instructors, providing guidance, support, and professional development opportunities.
• Monitor and evaluate the performance of instructors, conducting regular observations and providing constructive feedback.
• Collaborate with other departments to coordinate academic and administrative activities, including scheduling, budgeting, and resource allocation.
• Foster a positive learning environment that promotes student engagement, motivation, and success.
• Stay updated on developments in language teaching methodologies, technologies, and industry trends to enhance program effectiveness.
• Handle student inquiries, concerns, and complaints in a timely and professional manner, ensuring high levels of customer satisfaction.
• Prepare reports and presentations on academic performance, program outcomes, and future initiatives for management review.
• Contribute to the marketing and promotion of the ULC's programs and services through participation in recruitment events and outreach activities.

Requirements & Qualifications:

• A Bachelor's or Master's degree in English language teaching, TESOL, TEFL, TESOL or CELTA required (in lieu of experience).
• At least 8 years of experience in English language teaching, with a minimum of 4 years in a managerial or leadership role.
• Proficiency in English, both written and spoken, with strong communication and interpersonal skills.
• Demonstrated ability to lead and motivate a team, with excellent organizational and managerial abilities.
• Sound knowledge of language teaching methodologies, curriculum development, and assessment practices.
• Experience with educational technology tools and platforms for language learning and instruction.
• Flexibility, adaptability, and problem-solving skills to address the diverse needs of students and staff.
• Understanding of international education standards and accreditation processes is an advantage.
• Ability to work effectively in a multicultural environment and promote diversity and inclusion.
• Commitment to continuous professional development and staying current with best practices in language education.
• Teaching as required to meet operational demands.

What we offer:

We offer a competitive salary package and opportunities for professional growth and development. If you have the qualifications and passion to lead our academic team and drive excellence in language education, we invite you to apply for the position of Academic Manager at ULC.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Job Scope

• Function as main point-of-contact between the Team and client.

• Lead, manage and coordinate the performance and delivery of the scope indicated in the Contract.

• Ensure that the KPIs and Contractual SLAs are met.

• Oversee strategic deployment of manpower, where necessary, timely leadership support and commitment.

• Manage and ensure that any potential changes to scope of work are discussed, documented and agreed.

• Manage the daily operations of the project and performance of the team(s)

Job Requirements

• Degree in Business Administration, Accounting, Finance or equivalent

• At least 5 years of experience in operations, with at least 2 years of management experience

• Experience in public sector grants and claims processing would be an advantage

• A strong team player with good supervisory, people management and communications skills

• Strong problem solving and critical thinking skills

• Possess strong interpersonal and communication skills, business acumen, and high level of integrity to serve the stakeholders

• Proficient in Microsoft Word, Excel and PowerPoint

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description Summary

The incumbent will take on an active role in the overall management of the projects and serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

Key Job Accountabilities

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer, including difficult customer.
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the system
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the customer
• Highlight and resolve outstanding issues and problems
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed development plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Set up procedures with the Customer to manage the deployment of tools and delivery of System and Services
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Involve in contract administration, monitoring of progress, technical personnel training, logistic support, documentation
• Lead and manage the Contractor’s Project Team, including the overseeing of all day-to-day project activities
• Manage project risks

Required Qualifications & Experience

• Degree in Computer Science, Computer Engineering or Information Technology
• Project Management certification (PMP), if any
• Minimum 4 years of software development experience and have gone through at least 2 cycles of SDLC
• Demonstrate leadership skills and have a strong team spirit with can-do attitude
• Possess strong leadership ability, good communication skills and excellent problem-solving skills in inter-organizational environment
• Familiar with the user requirements phase for IT projects
• Experience in projects with IBM MAXIMO or SharePoint will be advantageous.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500 + high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job Description & Requirements

We are looking for suitable candidates who are responsible, diligent and meticulous.

Roles & Responsiblities

- Work with managers on manpower requirements, employee relations issues, compensation & benefits matters, key HR initiatives and other HR matters

- Support current & future business needs through development, engagement, motivation and preservation of human capital.

- Design and implement organization structure programme

- Ensure that HR policies & practices are in compliance with prevailing statutory regulations

- Organise employee communication platforms and activities

- Process monthly payroll and statutory related submissions (e.g. CPF, Income Tax)

- Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)

- Handle all matter pertaining to work pass applications, renewal and cancellation

- Ensure timely update of employees’ database, proper filing system and smooth office administration

- Lead and drive projects/activities to support operation teams

- Supervise, train and develop the HR & Admin Team

- Develop and arrange training materials, meeting and courses

- Actively tracking and reporting on available grants issued by the government

- Handles grant calls, including submission and reviewing of grants application.

- Administering project preparation

- Other ad-hoc duties as assigned

About the Role

Our growing company is looking for a senior finance manager who will be responsible for handling the company’s full set accounting functions.

Job Duties

· Manage full sets of Accounts and perform month-end account closing activities and ensure accurate reconciliation

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Prepare & review financial statements and monthly profits and loss

· Handle monthly company expense consolidation analysis report for management

· Monitor and analyse cost structures to identify opportunities for cost savings and efficiency improvements

· Handle bank reconciliation and GST submissions

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Check and balance outlet monthly inventory reconciliation

· Ensure compliance with Company Policies, Processes and Procedures

· Participates in month-end close procedures, including prepaid expenses, accruals, and reconciliations to assure accurate and timely completion

· Assist with tasks required for annual financial audit and annual tax returns

Job Requirements

· Accounting-related degree/diploma

· Meticulous, with an eye for detail

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· 5 years of experience in related field

· Computer literate and with excellent interpersonal skills

· Skilled in Microsoft 365 functions

· Experience in the F&B industry is an added advantage