The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pivotal in ensuring that the hotel maximizes its profitability by analyzing trends, monitoring competition, and collaborating with other departments to align strategies with the hotel’s overall goals.

Key Responsibilities:

 Revenue Management:
    •    Assist in the development and implementation of pricing strategies aimed at maximizing hotel room revenue.
    •    Monitor and analyze competitors’ rates, demand trends, and market conditions to provide recommendations for pricing adjustments.
    •    Manage and optimize room inventory across various distribution channels, including OTAs (Online Travel Agencies), GDS (Global Distribution Systems), and the hotel’s direct booking platform.
    •    Support the Revenue Manager in forecasting future revenue and occupancy trends based on historical data and market insights.

Data Analysis and Reporting:
    •    Collect and analyze data from Property Management Systems (PMS), Central Reservation Systems (CRS), and other relevant sources to monitor revenue performance.
    •    Prepare daily, weekly, and monthly reports detailing revenue performance, occupancy rates, and other key metrics.
    •    Identify opportunities for revenue growth by monitoring key performance indicators (KPIs) such as RevPAR (Revenue per Available Room), ADR (Average Daily Rate), and occupancy levels.

Collaboration and Communication:
    •    Work closely with the Sales, Marketing, and Front Office teams to ensure revenue strategies are effectively implemented.
    •    Participate in regular meetings to review revenue performance, discuss upcoming events, and adjust strategies as needed.
    •    Provide support and training to hotel staff on revenue management principles and best practices to ensure alignment with revenue goals.

System Management:
    •    Maintain and update revenue management systems to ensure data accuracy and consistency across all channels.
    •    Assist in the implementation and management of new revenue management tools and technologies.
    •    Address any issues related to revenue management systems promptly to avoid disruptions in revenue operations.

   Strategic Planning:
    •    Contribute to the development of long-term revenue strategies, including pricing models, market segmentation, and distribution strategies.
    •    Support the Revenue Manager in conducting market research and competitive analysis to identify new opportunities for revenue enhancement.
    •    Assist in the preparation of the hotel’s annual budget and revenue forecast.

Key Role:

• Responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• Responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• Responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton.  In this role, you will assist in overseeing the reservations department, ensuring that guest bookings are handled efficiently and accurately. If you have a passion for hospitality, excellent communication skills, and the ability to manage a high-volume reservations environment, we encourage you to apply and help us deliver exceptional guest experiences.

• Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
• Monitors and ensures that all reservations are input into the system promptly and accurately and are confirmed back to the guest/client.
• Monitors and reviews regularly the room and rates availability, hotel status, close-out dates and overbooking situation.
• Extends full cooperation within and between other departments to ensure guest satisfaction.
• Informs/Calls the attention of the Director of Revenue Management for situations like: overbooking, system failure and other critical cases. Consults with team before making any critical decision at work.
• Observes and Maintains Reservations and Rooms & Guest Services systems, procedures, company standards and policies.
• Regularly updates data system for contracts, rates and agreements, guest/client information and other important information.
• Maintains accurate records of data essential to future business plans and generates weekly and monthly reports required by the Director of Revenue Management.
• Coaches, directs, supervises and counsels all reservations staff when applicable, provides training to all staff in his/her department regularly, motivates staff to grow within the company and develops him/herself to be a better supervisor at all times.
• Observes and ensures that proper telephone manners are maintained at all times.
• Monitors and coordinates group reservations activity with the Sales Department and Director of Revenue Management including follows up tentative bookings and update reservation status.
• Reviews no-show and cancelled reservations and processes charges according to hotel’s policy.
• Performs other duties as assigned by Director of Revenue Management.
• Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel’s expectation.
• Conducts daily briefing with the reservations team and attends briefing and departmental meetings or as assigned by Director of Revenue Management.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation as assigned by Director Of Revenue Management.
• Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Communicates effectively with guests, subordinates, superiors and other section heads.
• Manages time effectively by meeting the deadlines or completing the tasks ahead of time, identifies and solves problems in a professional manner.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Duties:

• Accurate calculation of trade-related revenue and cost of sales according to the investment management agreements and record the transactions using Oracle, ensuring all journal entries are posted correctly and timely.
• Timely revenue billing and collection of intercompany and 3rd party receivables.
• Timely recording and submission of approved trade payable invoices for payment.
• Ability to provide accurate analysis for ad hoc requests
• Perform quarter-end and year-end intercompany reconciliations to ensure accurate financial reporting.
• Ensure compliance with internal controls and good governance over Finance processes.
• Support the external audit process by providing necessary documentation and explanations related to revenue and fee accounting.
• Process improvements and other ad hoc duties as assigned

Job Requirements:

• Bachelor’s degree in accounting, Finance, or a related field; CPA, ACCA, or equivalent qualification is preferred.
• Minimum 10 years of experience in revenue accounting within the financial institution industry.
• Proficiency in Oracle or similar ERP systems for journal entry and financial reporting.
• Strong understanding of revenue recognition principles, particularly related to management and performance fees.
• Knowledge of fund structures and fee calculations is highly desirable.

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description:

• To conduct home audits pertaining to Sustainbility & Environment during the weekends
• Able to commit a minimum of 2 weekends continuously

Job Requirements:

• Possess good command of English and an additional language (Mandarin/Malay/Tamil
• Polite & Friendly
• Customer-Oriented

Able to start work immediately or with short notice preferred.

Training will be provided and more details will be disclosed to shortlisted candidiates during interview.

Bonanza of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

Job Scope:

• Responsible for daily outlet operations which includes effective scheduling, employee communications and training
• Ensure the highest safety and hygiene standards compliance with regulations
• Create a positive and rewarding customer experience
• Lead and motivate team members to achieve sales targets and customers satisfaction
• Other duties as assigned
• For Management Trainee - Fast track to Outlet Manager in 6 months (depends on performance)
• Wok experience preferred
• Incentives and medical benefits provided
• Multiple work locations available
• Full-time

Our client, a Leading Global Online Broker in Singapore is looking for candidates to join their expanding business as a Business Development Manager (Greater China).

Key Responsibilities: -
- Identify & establish relationships with Chinese companies willing to collaborate with the firm to drive client acquisition, trading flow, and marketing campaigns.
- Develop & implement business development strategies tailored to the Chinese market, leveraging industry knowledge and market insights.
- Collaborate with internal teams to customize the firms’ offerings to meet the specific needs of Chinese partners.
- Negotiate & finalize partnership agreements, ensuring mutually beneficial and long-term collaborations.
- Maintain a robust pipeline of prospective partners and manage the BD process from initial contact through to deal closure.
- Represent the firm at industry events, conferences, and meetings in Greater China to enhance the company's visibility and network.

The ideal candidate should have the following:-
- Min 2 years of experience in business development, sales, or a related role, with a focus on the Chinese market.
- Deep understanding of the Chinese business environment and market dynamics.
- Strong network of contacts within the Greater China business community.
Excellent negotiation and relationship-building skills.
- Highly numerate and computer literate.
- Proficiency in English and Mandarin, with excellent written and verbal communication skills as you are required to handle Chinese clients and work closely with the firm’s China office.

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

IT Support and Infrastructure

•        Manage, maintain, configure, and support IT infrastructure needs for the company and users for both shore and sea-based assets
•        Manage user reports on hardware issues and provide solutions with appointed vendors
•       Manage all incidents and solution implementation, ensuring timely completion and delivery to end users with appointed vendors
•       Manage software installation and updates on company owned devices
•       Manage connectivity issues for shore and sea-based assets with appointed vendors
•        Manage new software installation and updates from user requests
•        Troubleshoot hardware and software issues on servers and user company owned devices
•        Support users in providing access for guests and vendors
•        Conduct routine checks and tests on all hardware and software, provide any required resolution for issues discovered with appointed vendors
•        Manage, procure, repair, dispose, and sell off company IT assets with appointed vendors to meet company IT needs
•        Manage, and administer company IT policies, documentation, and user guides
•       Keep updated on the latest solutions and provide recommendations on improvements or upgrades required for the company
•        Manage all hardware and software recovery responses with appointed vendors
•        Work closely with Systems Manager to support users

Cyber Security

•        Implement and manage all security software in the network and end-points with appointed vendors
•        Create, implement, and manage cyber security policies across all information systems in the company with appointed vendors
•        Create, implement, and manage monitoring policies and ensure that all notifications are attended to with appointed vendors
•       Work with users to implement policies that continue to support their operations, and provide the security required to ensure integrity of the work done and data involved
•        Conduct routine checks and tests to ensure that all known loopholes and vulnerabilities are detected and patched
•        Conduct routine checks to discover and respond to security breaches and incidents
•        Create, implement, and manage cyber security incident response framework with appointed vendor. This should be the basis for all incident responses to internal and external stakeholders during security breaches
•        Provide routine reports on security notifications and breaches
•        Provide routine updates and reminders on cyber security awareness and education materials to users
•        Manage the reporting and recovery process of a security breach or incident with appointed vendor, within the timeframe defined in the framework
•        Work with users and departments to ensure that any required cyber-security audits are attended to, completed, and passed

Data Management

•        Work closely with the Data team to support the company with data policies across all systems deployed on shore and sea-based assets
•        Support the Data team in implementing Data Governance and Management policies across all systems
•        Support the Data team in enforcing Data Loss Prevention policies across all systems
•       Work closely with the Data team and appointed vendors to ensure that data across all systems are protected, secured, backed up and regular checks are conducted

People Management

•        Manage the IT Team Members work, schedule and training
•        Support the CTO in the appraisals of IT Team Members work performance
•        Guide and support the IT Team Members in day-to-day operations
•        Work closely with other departments and support their day-to-day operations

Requirements:

•        Experienced in managing M365 Business Suite, specifically services like Azure Active Directory, Microsoft Mail Exchange Servers, Security Policies, Defender, InTune, Sharepoint
•        Experienced in managing and deploying desktops, laptops, and other work devices to offices and offshore locations
•       Experienced in managing vendors to deliver support to users based on an agreed SLA
•        Experienced in procuring, maintenance, on-site and off-site support, and sales of used equipment
•        Good understanding of networking, network equipment, and cloud infrastructure
•       Good understanding on managing of Windows based and Mac based devices
•        Experienced in managing devices under MDM setup that is joined to a domain
• Experienced in setting up, managing and working with a vendor for security solutions

Chan Chee Meng
EA 07C3069
R1110620

Responsibilities:

Quotations and Order Processing: Handle and process large volume of quotations and sales orders within the stipulated target time (including verifying and rectifying of part number errors on the orders)

Enquiries Management: Respond to enquiries from customers via phone, email and web chat in a prompt, courteous and professional manner

Claims Management: Process claims that arise from shipment delays, defective items, wrong pricing, etc

Communications: Collaborate with internal and external stakeholders to resolve any issues that may arise with regards to customers’ orders (including requesting of lead time changes to suppliers)

General: Encouraging customers to order online through the e-commerce store

Requirements:

· Minimum GCE “O” Level Qualification

· Minimum 1 year of experience in order processing and handling of customer’s enquiries

· Positive work attitude, self-driven, independent, team player with strong customer service mindset

· Good communication and interpersonal skills

· Detailed-oriented with a strong focus on accuracy

· Able to multi-task and work under pressure

· Adaptable to a fast-paced working environment with a sense of urgency

· Proficient in Microsoft Office (Powerpoint, Excel, Word and Outlook)

· Immediate availability will be an added advantage

Working hours:
Monday to Friday: 9:00am to 6:00pm
*Rotational Saturday/PH: 9:00am to 3:00pm (paid Duty allowance on Sat/PH)

PanCare Medical introduces its forthcoming transitional care facility in East Area, catering to stable patients awaiting nursing home placement. Our central goal is to establish a nurturing temporary sanctuary for the elderly, fostering a sense of belonging and respect.

Our commitment extends to our devoted staff's well-being. We ensure optimal staffing and manageable workloads, prioritizing work-life equilibrium. Our vision is to cultivate a compassionate environment, empowering nurses and healthcare assistants to provide exceptional care to this esteemed population.

At our core, we offer a meticulously tailored program for seniors, guided by geriatricians, therapists, and social workers. We're equally dedicated to fostering strong family connections during this pivotal life phase. Join us in a role that exudes purpose and significance.

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Roles and Responsibilities

• Provide frontline customer service
• Greet and assist patients, family, and visitors in a kind and helpful manner
• Organize and plan patient appointments effectively, working with the medical team to streamline schedules
• Register new patients accurately, collect vital information, and keep patient records up to date in the electronic system
• Verify insurance information and confirm details with patients
• Answer phone calls, handle enquiries, and direct calls to the relevant personnel
• Email correspondence is a MUST.
• Process medical insurance claims, ensuring proper documentation submission and timely reimbursement
• Assist in the collection of payments from patients, explaining financial responsibilities and payment options when necessary
• Handle administrative tasks, including filing, data entry, and maintaining organized records
• Assist medical staff with the coordination of patient care
• Foster effective communication and collaboration among departments to ensure seamless coordination of patient care and administrative processes
• Update medical staff of any patient arrivals, cancellations, or other significant information that may affect daily operations
• Maintain strict adherence to medical standards, ensuring that patient privacy is protected and that all paperwork is handled safely and appropriately
• Perform other duties as assigned by the Management

Requirements

• Minimum 2 years experience in healthcare setting
• Minimum N/O level
• Attention to detail and accuracy in handling administrative tasks
• Ability to work in a team and in a fast pace environment
• Ability to work on rotating shifts, weekends and public holidays when needed
• Location: Upper Changi Road North

• 5 days, MNC,Central
• $2500 -$2900, AWS,bonus, overtime
• Medical/dental benefits
• Fast-paced environment

Responsibilities:

• Prepare quotations and process purchase orders from customers
• Provide high level telephone, email and web chat support to our customers
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Encourage customer to order through e-commerce store

Requirements:

• Minimum GCE “O” Level Qualification
• Minimum 1 year of experience in order processing and handling of customer’s enquiries
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to work independently with minimal supervision and is a good team player
• Able to work under pressure
• Meticulous and organized
• Able to multi-task and work in a fast-paced environment
• Proficient in MS Office (especially in Microsoft Excel)
• Immediate availability will be an added advantage

Interested applicants, please send your resume to [email protected]

-(CEI) "Key Appointment Holder Certificate" required.

-Resolving employer & helper issues.

-Lead the agency's strategic direction and drive growth intiatives.

-Oversee the recruitment process, ensuring effciency and compliance with regulations.

-Stay abrest of industry trends and implement best practices to stay competitive.

-In-depth knowledge of recruitment processes and employment laws.

Roles & Responsibilities

Hiring KTV Club manager

To have F&B Management experience

- Resourceful

- Good interpersonal and customer service skills

- Strong leadership skills

- Motivated

- To achieve Monthly KPI for membership recuritement

Summary of role requirements:

• Looking for candidates available to work on weekdays, Saturdays and Sundays
• 3 years experience required for this role
• Working rights required for this role

Join our elite team at Belmond and become an ambassador for luxury experiences that set us apart. We are in search of an exceptional sales professional to elevate our market presence in China and drive significant growth through strategic relationship management.

Role Overview:

In this pivotal role, you will be at the forefront of crafting exclusive travel narratives for high-end clientele. Your mission will be to cultivate existing partnerships while seeking out lucrative new accounts within trade and corporate sectors.

Primary Responsibilities Include:

- Implement proactive account management strategies to exceed challenging revenue targets.

- Collaborate with our distinguished sales leadership in China to tap into emerging market segments.

- Educate potential clients about our exquisite portfolio using all tools available, including Power BI Microsoft analytics and OSC database management.

- Align closely with property based sales teams to ensure cohesive strategy execution and lead conversion efforts.

- Carry out comprehensive market analysis, engage in luxury focused trade shows, and maintain up to date product knowledge enhancing your territory’s conversion ratios.

What You Bring:

- Bachelor’s degree is preferred; however, hands-on experience holds significant value.

- At least 5 years of solid B2B sales experience within luxury business practices.

- A proven track record demonstrating selling skills with a results-driven approach.

- Customer-centric mindset with deep familiarity with Belmond's properties and offerings.

- Knowledgeable about B2B distribution channels along with standard commercial strategies.

- Exceptional bilingual communication abilities in English and Mandarin are essential for success.

- Proficiency in utilizing Microsoft Office suite tools effectively.

What We Offer:

- Belmond takes pride in nurturing its talent pool as much as pampering its guests.

- As part of our full-time team:

• You will benefit from a comprehensive package aimed at promoting your well-being and professional growth.
• Enjoy competitive salaries complemented by a spectrum of benefits designed around your health and happiness.

At Belmond, each journey we craft is as remarkable as the individuals who compose our team.

We invite you to bring your passion for excellence to an environment where your talents can soar.

Embark on this exhilarating career path by submitting your resume alongside a compelling cover letter that echoes our pursuit of unparalleled service standards.

This is your moment.

Apply now — your adventure with Belmond awaits!

The Belmond & LVMH Family

We are proud to be part of LVMH and the Belmond global collection of iconic hotels, trains, and river cruises, which create exceptional experiences worldwide. When you join Belmond, you join an international family of history-rich hotels and breathtaking destinations where our employees are at the heart of the Belmond experience.

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Financial Reporting
  • Review the financials of the Schools, Offices, Centres and Institutes ("SOCIs") monthly to ensure accuracy, completeness, and appropriate presentation.
  • Prepare standardised regular financial performance reports in compliance with standards and regulations.
  • Evaluate the financial performance with relevant stakeholders to determine any actions to be taken.
  • Provide training / guidance to the SOCIs' management team (e.g. HODs, Assistant Deans, Budget co-ordinators).
  • Support budgetary control, including monitoring of fund utilisation and performing system budget/fund transfers.
  • Post accounting entries necessary for effective management reporting.
  • Handle queries from SOCIs on financial systems and other information.
• Planning & Analysis
  • Facilitate SOCIs' budget & forecast submissions
• Communication
  • Be the central point of contact for the SOCIs on all financial matters.
  • Enhance awareness and adherence to financial policies.
  • Build strong, effective relationships across SOCIs to ensure their needs are addressed and finance policies are understood.
• Process Improvement
  • Align and streamline processes within and across SOCIs to achieve consistency and efficiency

• Degree in Accountancy, preferably with CA qualifications.
• At least 5 years of relevant experience.
• Successful track record in business partnering and financial planning & analysis (FP&A).
• Keen interest in driving process improvements.
• Familiar with SAP usage and data extraction.
• Familiar with BI tools (eg. Qliksense, Power BI, Tableau).
• Strong inter-personal and communication skills.
• Able to work independently and handle multiple priorities in a fast-paced environment.
• Fluent in both written & spoken English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

About the job

• To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.

Your assignment

• I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
• I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
• I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
• I know our daily and weekly service targets and this drives me to improve our service delivery.
• Develops a strong knowledge of the delivery and assembly facilities and provide/promote to customer.
• I optimise the relationship with our customers in order to drive sales growth and sustained long-term profitability.
• I am empowered to solve customer complaints within my level of authorisation. I recognise when I need to escalate an issue and then pass on the relevant information to a manager for him/her to be able to deal effectively with the customer.
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring I use the appropriate manuals from Inter IKEA Systems to help me optimise our customers’ shopping experience.
• I ensure safety guidelines are met within the Customer Relations  area.
• I am able to support the front counter in E&R, Home Delivery and Merchandise & Pick Up  area when required.

We are seeking a Product Manager (Subscriptions) to be responsible for accelerating the growth of pandapro, our subscriptions offering with exclusive benefits, across foodpanda markets. Partnering with engineering, design, data, marketing and commercial teams, you will be building a product that offers a unique value proposition for our customers, vendors and the platform.

What's on the menu:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data. 
• Identifying and executing on opportunities to optimise acquisition funnel and improving user onboarding.  
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensuring cohesive user experience.
• Leading product execution and helping your squad members thrive. 
• Working closely with the engineering teams across products to build scalable and robust solutions. 
• Keeping apprised of innovations and trends in the industry as well as emerging technologies, and inspire teams to stay ahead of the curve.

• Monday to Friday; office hours
• Competitive salary package and benefits
• Conducive work environment with opportunities for career growth

An established MNC in the Heavy vehicles/ automotive industry is seeking to hire passionate and suitable candidates to join and lead the team!

Job Responsibilities:

• Develop and generate heavy vehicle sales and increase market share within Singapore
• Increase commercial turnover and profit by building and strengthening relationships with existing and new customers
• Lead the sales teams towards great customer satisfaction level; position company’s brands as a premium product with excellent service quality
• Spearhead and drive the sales and support team to be the market leader; plan and execute tactical sales plan
• Provide product support in a timely manner to team and key contact personnel
• Responsible for monthly/ annual department spend within budget
• Other relevant duties as required

Job Requirements:

• Minimum Diploma/ Degree in Automotive/ Mechanical Engineering/ Sales and Marketing/ Business or equivalent
• Minimum 3 -5 years of relevant experience in Automotive/ Heavy vehicle sales
• Excellent interpersonal and communication skills; experience in leading a team is preferred
• Possess Class 3 license

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

JOB DESCRIPTION

Job Title

Desktop Engineer - Mac OS X Support

Occupation

ICT HELP DESK SPECIALIST

Job Description & Requirements

Job Description:

• We are seeking a skilled and proactive EUC Day 2 Operation Support Engineer to join our IT team.
• The successful candidate will be responsible for supporting laptop and desktop systems (Windows
• and MacBook), managing Zoom Meeting Rooms, patching devices, asset management, and utilizing
• ITIL practices through ServiceNow. Additionally, the candidate will have expertise in laptop
• troubleshooting, automation, and coding skills in Python, ZSH-C, HTML, Kumbela, Terraform, YAML,
• PowerShell, Flask framework, and TensorFlow NLP. Excellent communication skills are essential for this role.

Key Responsibilities:

The Desktop Engineer responsibilities include:

1. To provide VIP support with track record of VIP support minimum more than 3 years of support experience

2. As a single point of contact for incident resolution, coordinating with another resolver group to ensure the reported incident are resolved/escalating as required.

3. Performed Desktop Support services to users.

4. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

5. Performs remote troubleshooting and resolution to address various endpoint related issues

6. Perform technical escalation to onsite team if unable to resolve remotely

7. Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

8. Updates Incident records

9. Creates and updates work instructions (where necessary)

10. Document standards and procedures (where necessary)

11. Develop and maintain automation scripts using Python, PowerShell, and other scripting languages.

12. Implement automation solutions to improve operational efficiency.

13. Coding and Development:

14. Utilize skills in Python, ZSH-C, HTML, Terraform, YAML, Flask framework, and Tensor Flow NLP for various IT projects.

15. Contribute to the development and maintenance of IT applications and tools.

Technical Skills:

• Proficient in Python coding and automation scripting.
• Knowledge of ZSH-C code basics and HTML.
• Experience with Terraform, YAML, and PowerShell.
• Familiarity with Flask framework and TensorFlow NLP.
• Strong understanding of ITIL practices and ServiceNow platform.

Soft Skills:

• Excellent communication skills, both verbal and written.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• High level of attention to detail and organizational skills.
• Demonstrate knowledge in the support of workstations, and related components.
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency.
• Effectively communicates with teammates and managers.

Preferred Qualifications & Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 3-years’ experience providing desktop support in MAC OS X environment
• Certifications in ITIL, ServiceNow, or relevant technical fields.
• Experience with other automation tools and frameworks.
• Familiarity with additional programming languages and IT support tools.
• Proven experience with Windows and MacBook troubleshooting and support.
• Hands-on experience with Zoom Meeting Rooms and ITIL ServiceNow.

Experience:

• Desktop support: 3 years (Preferred)
• MAC OS X environment: 2 years (Preferred)

Details:

• No. of AL that Candidate is Eligible if shortlisted: 14 days
• Details of working hours: Monday to Friday – 10 AM to 7 PM
• Work Location: (Onsite-Customer Location)

You will attend to passengers at arrival claims with mishandled and damaged baggage.
Raise reports of mishandled and damaged bags, in according to the various airline requirements.
Trace mishandled baggage and keep passengers informed of the tracing status
Assist passengers with odd size bags
Answer hotline calls on baggage matters

Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
Professionalism, Patience and a "People-first" attitude
Comfortable with shift work

Joining bonus of $5000

Terms and Conditions apply

• Monday to Friday; office hours
• Conducive work environment
• Location: Seletar Aerospace

An established MNC in the Aerospace industry is seeking for a suitable and passionate candidate to join the team!

Job Responsibilities:

• Lead daily operations and manage the team of sales support executives by coaching, mentoring and providing guidance
• Manage and resolve customers’ requests and issues in a timely manner
• Work closely with sales team and other departments to resolve any operation issues and ensure on time delivery
• Track and analyse sales support metrics to enhance performance and areas for improvements
• Implement strategies to improve sales support process and procedures
• Work closely with the Operations Lead to oversee the procurement and logistics function
• Other relevant duties as required

Job Requirements:

• Minimum Diploma in Marketing/ Business/ Supply Chain or Equivalent
• Minimum 5 years of relevant experience with 2 years of supervisory experience
• Proficient in MS Office
• Good interpersonal and communication skills
• Candidates who are on short notice will be advantageous

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

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COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

We are seeking a highly skilled and strategic Finance Manager (FM) to lead our organisation's budgeting and financial planning process. Reporting to the Chief Financial Officer (CFO), the FM will lead the organisation's budgeting process and provide critical financial insight to senior management and the Board. The FM will also provide guidance and support to departments across the organisation.

Core responsibilities

Budget Development and Management:

• Lead the medium to long term planning of capital and operational budgets in collaboration with Corporate Service Chiefs and Department Heads
• Prepare the annual budget proposal and oversee the budgeting process for all services, ensuring accuracy and compliance with financial guidelines and budget assumptions
• Collaborate with department heads to understand their financial needs and constraints
• Liaise with team members to identify and resolve budget-related issues
• Lead the review and enhancement of budgeting methodology and management

Financial Reporting and Analysis:

• Conduct quarterly budget variance analysis and provide explanations for significant variances to senior management and Board members
• Monitor budget utilisation throughout the year, ensuring that expenditure is within approved budget limits, identifying variances and recommending corrective action
• Conduct budget reviews and forecasts to assess financial health and identify potential risks or opportunities
• Prepare comprehensive financial reports for presentation to the Finance Committee and Board members
• Provide financial analysis to support strategic initiatives and business decisions

Treasury Management:

• Implement strategies to optimise the return on idle cash while maintaining necessary liquidity
• Record all investment transactions in the accounting system, including purchases, sales, interest, and dividends
• Perform monthly reconciliations between investment statements and the general ledger
• Ensure proper classification of investments in accordance with accounting standards and proper disclosure of investments in the financial statements
• Manage relationships with banks and other financial institutions

Grant Management (Matching Grants):

• Develop and implement strategies to maximise matching grant opportunities
• Create and maintain systems to track matching grant requirements and deadlines
• Oversee accounting for all matching grant transactions
• Maintain thorough documentation of all matching grant transactions and decisions
• Ensure compliance with matching grant regulations and reporting requirements and liaise with relevant government agencies as required
• Coordinate with external auditors for any grant-specific audits or reviews

Team Leadership and Development:

• Ensure that established financial policies, guidelines and procedures are adhered to and consistently applied
• Provide financial guidance and support to departments across the organisation
• Supervise and mentor finance staff
• Facilitate training workshops to disseminate knowledge to internal team members and external stakeholders

Other duties:

• Participate in internal and external audits
• Identify areas for process improvement and make recommendations to management
• Participate in system implementations and enhancements
• Participate in organisation-wide activities such as internal committees or task forces as assigned
• Perform any other duties as assigned from time to time

• Bachelor's degree in accounting, finance or a related field
• CPA or equivalent certification is an advantage
• Experience in a similar sized organisation. Experience in a local non-profit / Social Service Agency (SSA) or government agency would be an advantage
• At least 5 years' experience in financial management with a strong knowledge of budgeting principles and practices
• Proven ability to manage complex budgets and financial models

• Excellent analytical and problem-solving skills
• Strong communication and presentation skills, with the ability to articulate complex financial information to non-financial audiences
• A team player with good interpersonal skills
• Ability to work independently and as part of a team
• Ability to produce quality deliverables and meet competing deadlines
• Take initiative and ownership of work
• IT savvy with advanced proficiency in financial software applications e.g. Dynamics 365 Business Central, budgeting and forecasting tools
• Well versed in Excel (e.g. VLOOKUP, Pivot Table) and PowerPoint
• Thrives well in a "paperless" environment

To lead, develop and execute the cargo commercial strategies for the country in order to surpass revenue targets and commercial Key Performance Indicators and drive service standards whilst ensuring absolute compliance with safety and operational standards.

Responsibilities:

Revenue Generation

• Support the Regional Head of Cargo/Area Cargo Manager in developing the Cargo Business Plan in alignment with Head Office cargo strategies and specified Key Performance Indicators
• Execute the Cargo Business Plan and lead the country team to achieve and exceed revenue budget and targets
• Conduct regular reviews of revenue performance and lead team to take actions where revenue is behind budget
• Ensure that team members hunt for new revenue generation streams, for example from new routes, new frequencies, ancillary charges
• Generate revenue with perspective of sales channels, product sales and offline sales development
• Help to set and execute sales plans to generate revenue, balancing short-term and long-term revenue goals in terms of market share, yield, and agency distribution breadth
• Lead the team to provide superb sales customer services in all customer touch points to drive premium selling rates and regular business
• Lead the negotiation and execution of sales contracts as required

Bridging Head Office / Regional Office and Local Sales Teams

• Ensure commercial and service directives from Head Office / Regional Office, where applicable, are cascaded down to individual team level
• Provide regular updates to Head Office / Regional teams on key local cargo market information and changes of competitive landscape

Efficiency Improvement

• Take the lead to regularly review commercial and operational work processes to continuously drive efficiency improvement to benefit customers and the Company
• Maintain oversight of port manpower requirements to increase productivity and service provision where possible
• Manage the commercial cost of sales with an appropriate balance between revenue increases against required costs
• Ensure that programmes are in place to support e-initiatives to drive penetration of e-Bookings, e-AWB, e-freight shipments and other Agent Self-Service functions
• Ensure active management of supplier relationships to ensure Service Level Agreements are adhered to and costs are managed

Financial Risk Management

• Manage credit risks with reference to relevant internal guidelines / IATA local financial criteria where applicable

Partnerships and External Liaisons

• Develop and maintain positive relationships with local Civil Aviation Department and various applicable regulatory bodies to enhance the overall interests of the Company
• Establish and manage relationships with shippers, key industry and trade partners, and associations so that Company interests are well represented
• Confer recognition on, and earn the loyalty of our highest value customers, including Cargo Clan Elite members

People Development and Performance Management

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Support the People Managers to design and conduct internal development programmes including succession planning as appropriate ensuring alignment with Head Office direction
• Enhance the employee experience in line with the role level and the internal brand promise

Safety and Regulatory Compliance

• Conform to the required safety and security standards, and achieve all company, local, international aviation, authority and legal requirements
• Make timely or overriding decisions on operations to improve efficiency and comply with safety and security mandates
• Develop and promote a culture of zero tolerance on safety and security incidents
• Ensure that all incidents are fully investigated with remedial actions to eliminate, isolate or minimise the cause to prevent recurrence
• Ensure that the Safety Management System is implemented and is constantly maintained
• Undertake an Emergency and Accident role, as determined by Company policy, and ensure that Emergency and Accident plans are in place for the country

Service Delivery and Excellence

• Ensure all cargo operations activities run smoothly and effectively
• Assist to formulate policy and procedures to react to the ever changing operations and commercial environment and keep track of the effectiveness of the policies and procedures
• Negotiate and agree on special handling services with customers
• Monitor and assess the performance of service providers against Service Level Agreements and take remedial action as required
• Conduct regular meetings with service providers to review service performance and deficiencies and devise remedial measures to drive improvement in a timely and effective manner
• Maintain an overview of adherence to handling processes and procedures and ensure that measureable improvements are made both in processes and adherence
• Review port audit reports and ensure action is taken in a timely manner
• Actively support the achievement of the On Time Performance target for freighters
• Work with Head Office by leading new port set up and supplier changes within the country and ensure the timeline from supplier selection process to project ends are met

Operational Duty Holder (if applicable)

• This position is the Operational Duty Holder of port Singapore and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Remote Operational Duty Holder of port Singapore (if Remote ODH applies) and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Operational Duty Holder Delegate of port Singapore (if ODH Delegate applies).
• To fulfil the detailed Cargo Operational Duty Holder responsibilities, for Cathay Pacific as per the requirements of the “Best Practice for Cargo Operation Duty Holder - Port” documented in The Hub Team Site.
• Be accountable at an operational level for the safe operation of services, including those services which are contracted to others
• Maintain day to day responsibility for managing operational performance, including the performance of suppliers who are contracted to deliver services to ensure that:there is full compliance with quality standards and regulatory requirements
  procedures and instructions are followed
  the service is delivered in accordance with contracted terms

E&A

• Emergency and Accident and Crisis Response responsibilities as require

Requirements:

Academic Qualifications

• University degree (or tertiary equivalent) preferably with a logistics, sales and marketing or business discipline

Knowledge, Skills, Training and Experience

• Minimum 8 years’ experience in cargo, sales and marketing or an airline or related industry, of which at least 4 years in a management role
• Knowledge of, and experience in the cargo/freight forwarding environment is a distinct advantage
• Proven success in building, maintaining and leading teams
• Established track record in meeting or exceeding sales and revenue targets
• Demonstrable ability in successful business relationship building
• Strong people and problem-solving skills
• Leads, embraces and adapts to constant change

Job Purpose

The Manager, Leasing position involves managing and leading leasing strategies and trade mix plans across our various spaces and properties, including our MRT, LRT stations and bus interchanges. You will be at the forefront of the action, establishing networks with all tenants and agents and enhancing the value of all our properties while bringing conveniences for our commuters and the community.

Responsibilities

• Develop and implement leasing strategies and trade mix plans for commercial activities in our MRT, LRT stations, bus interchanges and any of our commercial properties
• Ensure all available space is leased in an appropriate, timely and effective manner planning and implementing the tenancy mix
• Conduct and understand periodic retail market rental information and trends
• Source and seek out prospective tenants, generate new leasing leads
• Negotiate and monitor terms of lease
• Ensure proper leasing documentation is in place and timely submission to relevant parties.
• Ensure compliance with SOP, local authorities building standards and requirements
• Establish and build networking channels with prospective, existing tenants and real estate marketing agents
• Enhance the value of our properties to generate new revenue streams
• Prepare weekly/monthly leasing reports and assist in leasing budgets

Qualifications & Work Experience

• Preferably have a Degree in Business, Real Estate/Building or related qualifications
• Preferably have 5-7 years of experience in retail property leasing/marketing with at least 2 years in a supervisory capacity
• Experience in handling land lease matters and prior knowledge in local planning regulations, land laws and Tenancy Agreement.

Skills

• Positive, professional approach with a strong emphasis on providing excellent customer service
• Resourceful, self-driven and able to perform effectively in a dynamic and fast paced environment
• A team player with excellent communication, presentation and interpersonal skills
• Possess good working attitude, drive, and resilience to meet job challenges