COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manager, Alumni Engagement
  • Recruit, manage and engage volunteers as Alumni Representatives, Chapters, Groups and Communities.
  • Introduce and implement initiatives to build and deepen relationships with local and overseas alumni communities across different demographics.
  • Provide direction and guidance to alumni communities on their engagement initiatives, leadership succession plans and other related matters.
  • Execute Mentoring Programmes and participate in networking events.
  • Develop and cultivate online alumni communities and implement digital engagement initiatives.
  • Maintain the alumni groups database, update contacts and details of volunteers.
• Event Planning and Management
  • To conceptualise, plan and execute alumni activities of mid to large scale including the annual SMU Alumni Homecoming, Alumni Volunteer Appreciation Dinner, and online events such as Overseas Alumni Leaders Town Hall.
  • Responsible for preparing tender specifications, evaluation and implementation.
  • Facilite event registration and provide timely updates
  • Conduct post event surveys to canvass feedback and identify the diverse needs of the community so as to improve programme offerings.
  • Measure the success of events and programmes though the collection of and analysis of data.
• Partnership Development
  • Collaborate with Schools, Offices, Colleges and Institutes (SOCIs) as strategic partner to co-organise alumni activities, events and engagment programmes.
  • Work as a team member in OAR to support department and university-wide events.

• Bachelor Degree with at least 4 years' of working experience, preferably in the higher education sector, in the areas of relationship and event management.
• Proven good track record in the planning and executing of community building events. Understanding of alumni relations will be an advantage.
• Possess good initiative, is detail-oriented with good administration and organisational skills.
• Demonstrate competent stakeholder engagement and project/vendor coordination, able to manage concurrent initiatives.
• Demonstrate professionalism in conduct and speech, strategic and critical thinking skills.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Able to thrive in a fast-paced environment, and adapt to evolving circumstances.
• Demonstrates a strong work ethic, able to work independently and in team settings.
• Able to work outside regular work hours.
• Good knowledge of and adept at using technology, social media and database tools.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Introduction to ICAI:

The International Centre of Aviation Innovation (ICAI) is set up to manage R&D related to the next generation Air Navigation Services, Smart and Automated Airport to drive innovation in the aviation ecosystem. It manages a series of research programs involving the various local research institutes and IHLs. Given its international orientation, it also works with industry partners to promote new concepts that will support regional collaboration in airspace management.

This Role:

The responsibilities for this role include performing the grant administration of all the projects which are undertaken by ICAI and providing support for various finance administration activities. The incumbent shall report to the Programme Manager who is in-charge of all the research activities in the organisation. The specific job responsibilities include:

Grant Administration:

• Validate claims submitted by grantees to ensure compliance with grantor’s funding guidelines.
• Manage accounts receivable to ensure billings and collections are done in timely manner.
• Administer the grants in timely manner.
• Assist Programme Manager on grant variations, extensions and other change requests.
• Assist in submission of progress and final reports.
• Monitor and keep track of the expenditures of the grants awarded.
• Assist in preparation of grant related financial reports.
• Perform finance-related tasks such as fund management, preparation and analysis of financial statements for audit and reporting to relevant authorities.
• Liaise with relevant government authorities and other departments on grant related issues.
• Assist in management reporting, monitoring expenditure, cash flow and taxation matters.
• Ensure compliance to applicable standards, policies and procedures including Singapore Financial Reporting Standards.
• Plan and liaise with external auditors on the year end closing.
• Any other finance duties assigned from time to time.

Finance Administration:

• Prepare annual budget and regular projections
• Prepare monthly/quarterly reports for submission to Group Finance
• Analyze monthly P/L, monitor against budget and provide commentaries and present to management using infographics and dashboards
• Review balance sheet schedules and take action to clear outstanding items
• Approve expense claims, ensuring claims are properly supported, compliant to policies and within budget
• Business partnering with departments to provide guidance in financial matters, policies and procedures
• Review, improve and automate work processes for productivity and efficiency
• Participate in ad hoc projects

Qualifications

• Degree in Accountancy, ACCA or related disciplines.
• At least 5-6 years of relevant working experience in a grant management role.
• Excellent analytical skills, problem solving, interpersonal skills with proven ability to communicate effectively across all levels.
• A dynamic individual with the ability to multi-task in a fast-paced environment.
• Sound knowledge of Microsoft Excel.

More Information

Job Type: Contract (2-year, renewable)

Location: PLQ 3

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.  

The BDM Go-to-Market leader will spearhead market success for the ITAM Business. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.  

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.  

Key Responsibilities:  

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.  Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.  
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.  
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.  
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.  
• Evangelize ServiceNow’s Service value proposition for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.  
• Provide guidance and mentorship to the sales team, fostering a culture of excellence, collaboration, and continuous improvement.  
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.  
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.  

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Requirements:

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Working Hours:

a) 9.00am to 6.00pm (Monday to Friday) and

b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

How To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• Project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilizing of internal accounting systems in order to monitor a project’s financial status

About the role:

We are looking for an Account Manager to drive highest possible revenue and profits with clients across the defined territory, by developing solutions from across the Wiley portfolio of content whilst supporting our clients in achieving their promotional and educational objectives. The Account Manager will collaborate with local, regional and global sales and editorial teams to drive corporate revenue across key therapy/subject areas and with key local and global accounts. Also will need to cultivate strong relationships with clients and identify new business opportunities.

How you will make an impact:

Sales & Account Management

• Acts as a primary point of contact at Wiley for assigned territory

• Maintains regular contact (including virtual or face to face interactions with a defined client base in order to understand the client's marketing/educational objectives.

• Anticipates and understands customer/account needs, feedback and objections, and identifies and explains solutions, often in challenging or complex selling situations

• Uses a consultative selling approach to suggest appropriate solutions.

• Drive a solution-focused client strategy incorporating all revenue streams across both print and online channels

• Maintain accuracy of pipeline and customer insights in Salesforce and deliver accurate and timely forecasts for the territory

Develop & Implement Strategic Account Relationships

• Acquires new customers, builds, and maintains strong business relationships.

• Develop key networks, relationships with senior-executive level customers

• Identify and develop market-based partnerships to extend reach and drive revenue

• Work independently or lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss

• Represent Wiley at relevant conferences and events to develop potential business contacts.

Drive Account Growth

• Achieve forecasted revenue targets within the territory

• Drive the company strategy by leading business development to meet forecasted revenue targets

• Proactively develop and maintain client relationships through targeted business development and account management within the territory

• Understand emerging market trends and interdependencies impacting customers; leverage understanding to expand relationships

Develops Strong Internal Relationships

• Works with the Wiley Marketing, Project, Editorial, and PITCH team to understand the client's strategies and future direction, to form strategic proposals to their clients

• Liaise closely with Journal Publishing Managers and journal editors in developing and improving our offerings to corporate clients

• Oversee timelines and delivery deadlines with the Projects team and other production teams.

• Develops strong internal relationship management to recruit the required advocacy and support within and beyond the Corporate Sales team to drive business development

• Develops strong relationships with internal departments that are instrumental to delivering on our Corporate Sales objectives (e.g. Customer Success, Sales Operations, Finance, Credit Control)

• Develops and leads colleagues; acts as a role model for those with less experience

Corporate Responsibilities

• Follow all company policies and procedures

• Adhere to department procedures and Sarbanes-Oxley (SOX) workflow control processes, in respect to all work activities, as required for the position

• Use initiative in performing duties and continually review current work practices with a view to recommending efficiency improvements

• Follow company policy and guidelines that support the principles of equal employment and contribute towards a harassment-free work environment

• Follow workplace health and safety guidelines and instructions. Maintain a duty of care towards yourself and others.

What we are looking for:

• A minimum of 8 years working experience in sales and/or marketing.
• Experience in sales and/or marketing in the pharmaceutical, healthcare and or educational sector would be desirable.
• Knowledge and experience of medical information systems e.g. on-line databases, journals and publications, and journal information management would be desirable.
• Has a track record of exceeding financial goals successfully.
• Extensive experience within an industry that advocates for a structured sales approach.
• Broad experience/familiarity across a number of therapeutic areas or scientific disciplines.
• Knowledge of strategic intent and experience in evaluating and interpreting client's brief.
• Willingness to travel 50-60% of the time to visit clients and to attend annual sales conference

Qualifications:

• A recognised Degree by the respective professional bodies, professional institutions or BCA; in Arch, Civil / Structural / Electrical / Mechanical Engineering, Building Science, Quantity Surveying, Environmental Engineering, Project / Construction Management or equivalent.
• Certificate of Competency in Earth Control Measures for Construction Site Personnel will be preferred.
• Certificate in Construction Safety Course for Project Manager conducted by training providers accredited by MOM will be preferred.

Experience:

• Minimum 5 years of relevant post-graduate working experience in the building construction industry, preferably in HDB projects or 3 years of relevant post-graduate project management experience.
• Experience in managing building construction projects, including developing project schedules, risk management, overseeing project budgets, timelines, and compliance with regulations.
• Familiar with the Microsoft Project Management software.
• Familiar with Building Control Act 1989 and its latest revisions, having a working knowledge of the relevant statutory requirements.
• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures.
• Knowledge and good understanding of electrical design/installation specifications, site installation, services coordination, code of practice, Authority inspection and handing over.

Duties:

• Full-time on site in performing the project management and day-to-day operations.
• Conduct quality inspections with Architect, Civil & Structural Engineers and Mechanical & Electrical Engineers to implement a comprehensive and effective Quality Assurance System.
• Expect to work overtime, as and when required by the employer/client. Time off in lieu of overtime claim may be granted, on a case-by-case basis.

Work Location:

• Hougang, Kim Tian, Queen’s Road, Empress Road, Ghim Moh

Salary Range:

• “All-in" compensation of $9,000 to $10,000. The "all-in" compensation payable is deemed to be inclusive of the monthly staff salary, bonus, employer's CPF contribution, medical and hospitalization and personal accident insurance, training and administrative support costs and all other costs which are necessary.

Job Title: Office Manager

Location: Central CBD

Mode: On-site working

Our client is a a private investment management firm that pride themselves on their commitment to excellence and professionalism in the private investment sector. The team is dedicated to fostering a collaborative and discreet environment that upholds the highest standards of integrity.

We are seeking a highly organized and professional Office Manager to oversee the daily operations of our office. This role is crucial in ensuring that our workplace runs smoothly and efficiently. The ideal candidate will be the first point of contact for visitors and clients, embodying our company values of discretion and professionalism.

Key Responsibilities:

Reception Duties:

• Greet clients and visitors warmly and professionally at the reception.
• Manage incoming calls and direct them to the appropriate personnel.
• Maintain a clean and welcoming reception area.

Office Administration:

• Oversee day-to-day office operations, ensuring all systems are running efficiently.
• Coordinate meetings, appointments, and travel arrangements for team members.
• Manage office supplies and inventory, ensuring the office is well-stocked and organized.

Communication:

• Serve as the primary point of contact for internal and external communications.
• Handle sensitive information with confidentiality and discretion.
• Foster a positive office environment, promoting professionalism and teamwork.

Facilities Management:

• Liaise with vendors and service providers to maintain office equipment and facilities.
• Ensure compliance with health and safety regulations.

Qualifications:

• Proven experience as an Office Manager or in a similar administrative role, preferably within the finance or investment sector.
• Exceptional organizational skills and attention to detail.
• Strong communication and interpersonal skills, with a professional demeanor.
• Ability to handle confidential information discreetly.
• Proficiency in spoken Mandarin as you will be liaising with some external suppliers
• Proficiency in Microsoft Office Suite and office management software.
• Strong problem-solving skills and ability to work independently.

What We Offer:

• Competitive salary and benefits package.
• A professional work environment with opportunities for growth.
• The chance to work with a dedicated team in a prestigious firm.

Please apply via LinkedIn or send in your CV to [email protected]

Know someone that could be good for the role? Drop us their details at [email protected] and you may stand a chance to receive our Referral Package of S$500 voucher upon successful placement.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job responsibilities:

• Manage a portfolio of corporate and individual income tax clients.
• Supervise the preparation of income tax returns and income tax computations for statutory filing.
• Work closely with clients and liaise with IRAS officers in resolving tax issues/queries.
• Ensure other statutory tax deadlines and agreed deliverables are met.

Requirements:

• Possess a Degree in Accounting, Finance or other business-related field.
• Minimum 4 years of tax working experience in corporate and individual tax.
• Good knowledge of Singapore income tax rules, procedures and guidelines is an added advantage.
• Able to work independently and as a team member.
• Good written communication and interpersonal skills.
• Meticulous, deadline-oriented and strong problem-solving skills.

General Manager Responsibilities:

1. Operational Management:

- Oversee daily operations to ensure a smooth workflow.

- Implement and maintain high standards of food quality, service, and hygiene.

- Manage inventory and supply chain to ensure availability of authentic Turkish ingredients.

2. Staff Management:

- Recruit, train, and supervise staff, ensuring they understand the cultural aspects of Turkish hospitality.

- Create a positive work environment and develop team members through training and mentorship.

3. Customer Experience:

- Ensure exceptional customer service and address any complaints or feedback promptly.

- Develop and implement strategies to enhance the dining experience, including themed events or special menus that highlight Turkish culture.

4. Financial Management:

- Monitor budgets, financial performance, and profitability of the restaurant.

- Prepare financial reports and forecasts, making data-driven decisions to improve performance.

5. Cultural Promotion:

- Promote Turkish culture through food, decor, and special events.

- Engage with the community and build relationships to attract a diverse clientele.

6. Marketing and Sales:

- Develop marketing strategies to promote the restaurant, including social media and community outreach.

- Collaborate with local businesses and participate in food festivals to enhance visibility.

Requirements:

- Cultural Knowledge:

- Deep understanding of Turkish cuisine, customs, and hospitality practices.

- Ability to incorporate cultural elements into the restaurant's operations and marketing.

- Language Proficiency:

- Fluent in Turkish (both spoken and written) to communicate effectively with staff, suppliers, and customers.

- English proficiency to interact with the diverse Singaporean clientele.

- Able to work and commit during Weekends and public holidays is a pre-requisite.

- Experience:

- Proven experience in restaurant management, ideally in a multicultural environment.

- Strong leadership skills and experience in managing diverse teams.

- Customer-Focused Attitude:

- Passion for providing excellent customer service and creating memorable dining experiences.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Supervise household staff (e.g., helpers, chef, drivers), ensuring they perform their roles to a high standard and providing necessary training and guidance.
• Ensure high standards in the daily operations of the household, including cleanliness, maintenance, decor, and security.
• Manage household guests and visitors, ensuring a warm and professional experience.
• Handle household administrative tasks, such as organizing documents, scheduling, and maintaining an efficient household office.
• Oversee household budgets and negotiate with suppliers to procure necessary household items and services.
• Plan and organize household events, ensuring that necessary supplies are procured and logistics are managed.

Job Requirements:

• Proven experience in managing household operations, especially for landed properties, and in overseeing household staff in an executive's residence.
• Strong leadership and team management skills to effectively supervise household staff.
• Excellent communication skills and a customer service-oriented mindset, with the ability to liaise comfortably with staff and vendors.
• Experience managing the residence of a CEO or similar executive, including direct oversight of household staff.
• Ability to adapt to various household demands, manage multiple tasks efficiently, and handle sensitive matters professionally.
• Experience in negotiation and management for household services and procurement.
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking staff is preferred.

Additional Skills:

• Knowledge or experience in child care and educational activities is an advantage.

Your Responsibilities

• Defining and implementing the strategic sales plan for ADM Pet Nutrition to achieve the sales targets for Singapore and export markets (Malaysia, Taiwan, Korea, Thailand and as assigned)
• Collaborate and support the Commercial Development Manager, APEC to develop and grow ADM Pet Nutrition business in Singapore and export markets (Malaysia, Taiwan, Korea, Thailand and as assigned)
• Work closely with ADM Asia Pet Nutrition team to develop ADM global brands in the Singapore and export markets including new product launch plans
• To develop and work closely with distributors to drive ADM Pet Nutrition distribution coverage and route to market in pet shops, vet clinics, modern on-trade and optimize the channel mix
• Pricing and SKU optimization and management
• Participate in the Annual Budget preparation
• Participate in monthly forecast updates and S&OP process
• Work with relevant parties (registration, supply chain, sales forecast, local regulations…) to ensure good management of stocks level and to ensure the products are available
• Understand and provide feedback to ADM Asia Petfood on market intelligence database to identify the opportunities, improvements, levers of development for the marketing mix
• Work with Pet Nutrition Marketing to ensure compliances with global brand guidelines and develop ADM Pet brand awareness in the Philippines
• Based on local market information and needs, together with Asia Pet Solutions, define the pricing structure and strategy and develop the corresponding commercial policy for discounts and rebates
• Conduct business review and training with distributors to ensure good management of distributors

Your Profile

• University Degree in Business Management, Veterinary Science or similar field. Vet Science candidates preferred
• 8 to 10 years’ experience in international and multicultural working environment, multinational companies, ideally from Pet Care, FMCG, Animal Nutrition companies including commercial / distribution management
• Extensive knowledge of commercial management
• Should work with or know about distribution management, B2B, market information tools.
• Experience in managing distributors
• Full professional proficiency in English. Second language is preferred
• Strong communication skills, both verbal and written
• Excellent organization and time management skills
• Having high level of confidentiality, integrity and business ethics
• Ability to work under pressure and tight deadlines in a fast-paced, cross-cultural team

Your Future Perspective

• Challenging tasks, short decision-making processes and a high level of personal responsibility
• Room for innovative thinking and growth with the possibility to manage your own career path
• A company culture which promotes continuous learning and diversity

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

Job Description & Requirements

1. Formulate and provide directives for Production Department in meeting organization's goals and committed to Quality Management System.
2. Accountable with the assigned factory sections in terms of production, New Model Development, Customer Service and Support, Supplier and Materials Management, Logistics and Transportation.
3. Analyze section profit/loss of projects and providing cost control and cost effectiveness strategy.
4. Provide production & material planning in ensuring production efficiency and on time delivery.
5. Ensure effective control of machine up/down time and well scheduled and optimized planning in machine / work-center load.
6. Manpower balancing and deplaoyment strategy with manpower skill set.
7. Continuous improvement program to ensure productivity, cost and quality effectiveness, general housekeeping and safety.
8. Formulate, identify and conduct management / training workshop to initiate / facilitate staff in aligning organizations missions and objectives and actions plans.
9. Support other function activities within the company to achieve the overall business goals and objectives.
10. Implement process improvement.
11. Authorize the appropriate use of performance monitoring and statistical techniques.
12. Ensure and coordinate the implementation of risk assessment and risk contol of medical devices.

Requirements:

• Preferred to have Diploma / Degree in Mechanical / Precision Engineering or equivalent.
• Minimum 6 years in a Manufacturing environment (preferably in Precision Engrg / Sheet metal industry) and with at least 4 years of supervisory capacity.
• Exposure with involvement in newly factory, product / process set-up is much preferred.
• In-depth understanding of manufacturing cycle and good budgeting control.
• Strong leadership with good analytical and problem solving skill, as well as dynamic in planning and result oriented.

NIGHTCLUB STAGE MANAGER

6 DAYS

SALARY : $4000- $4800

. Your duties is to ensure all performers have proper performing attires when you are on stage.

. Selected Songs should be submitted to the music teacher in advance.

. Ensure all stage equipment’s are in good working conditions and if there is any faulty equipment’s reports to the maintenance officer.

. On time to work, and remember to punch in and out

. Before work, reporting your daily task to the company in charge

. Assist in training the current perform artists in their stage performing & singing

Interested please send your resume to [email protected]

Purpose and Scope

This position will lead the procurement team in driving the formulation of SembWaste’s procurement strategies to effectively manage the processes. You will hold a key role in establishing and overseeing the procurement activities, managing stakeholder relationships, contract negotiation. Key responsibilities will also include the adherence to compliance and risk management standards while fostering a culture of continuous improvement and operational excellence.

Key Roles and Responsibilities

• Lead and oversees the procurement team to achieve departmental objectives and professional and career growth of staff.
• Undertake key strategies through strategic sourcing plan and robust contract management to achieve cost savings through effective negotiation.
• Facilitate effective communication between procurement team, internal stakeholders and vendors, to ensure smooth procurement operations.
• Review and evaluate areas of opportunity and drive cost efficiencies through deep understanding of market dynamics, economic factors, and regulatory changes that may impact procurement.
• Establish trusted business partner relationships, to provide optimised business results including supply assurance, cost, quality, service, innovation & sustainability.
• Direct negotiations of contract terms and conditions with vendors to meet organisation’s procurement requirements and quality assurance standards.
• Identify and mitigate procurement risks through effective risk management strategies.
• Drive corporate governance measures, ensure compliance with relevant regulations, legal requirements, company policies, and ethical standards.

Qualification, Skills and Experience

• Degree in Procurement/ Purchasing/ Business/ Supply Chain Management/ Engineering, or equivalent.
• Minimum of 8 to 10 years of experience in procurement field.
• Proven ability to lead, with at least 5 years in a leadership role within the manufacturing/ engineering/ chemical/ processing plants sector.
• Action and solution oriented including sourcing selection and negotiation with vendors, contracting best practices, costs and spendings analysis, supplier relationship management.
• Collaborative mindset, with an excellent leadership and communication skills to effectively interact with team, vendors, stakeholders and cross-functional teams.
• Experience in using procurement systems.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

• Recognised degree in mechanical and electrical engineering.
• Minimum 15 years of experience in mechanical engineering works and at least 10 years of experience in managing a team of engineers for related tasks.
• Good knowledge in TBM operation procedures and able to do trouble shooting during the tunnel boring works.
• Familiar with LTA MRT tunnelling projects specifications and requirements.
• applicants are required to submit the detailed CV and state the current and expected salary.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as an Engagement Manager (Digital Workplace). We will be offering you as a 3 year rolling contract employment.

Your role as an Engagement Manager is to advocate user experience for public officers across government agencies. Working with the product managers, project manager and the infrastructure team, you will engage government agencies, manage change journey for public officers and drive the adoption of Secure Infrastructure products.

You will need a deep understanding of the product value and the context/domain in which the product is to be implemented across the government agencies. You will engage different stakeholders, position the products and match the products appropriately with relevant use cases and user archetype. In addition, you will also have to listen actively, be diligent to user and partner needs, and communicate clearly and concisely about products and processes to different partners.

A brief summary of your job responsibility:

• Engage public officers in different agencies to understand their needs.
• Analyse user data and map user journey of public officers to identify and prioritise pain points and improvement opportunities across Secure Infrastructure products portfolio.
• Collaborate with various product managers to shape product roadmaps.
• Plan and execute go-to-market engagement to drive product adoption, including product launches, communications, training, and incentive / reward programme.
• Setup and run community of practice for different segments of public officers to ensure continuous engagement and feedback across the product portfolio.
• Preparation of engagement materials to public officers and maintenance of intranet pages which includes handling queries received from portal.

To succeed in this role, you will ideally have:

• 5+ years’ relevant ICT experience, including experience working in the public sector at WOG level; or for multinational corporations or tech organisations at a country or regional level customer success enablement or accounts management.
• Good interpersonal skills with the ability to build rapport and trust at all levels in the government and key suppliers
• Ability to influence and thrive in a matrix organisation
• Creative problem solving, innovative thinking, and a willingness to challenge the status quo
• Results-oriented, analytical good attention to details
• Excellent written and presentation abilities required

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621