1) To get Sales and do coordination

2) To liaise with customer on their requirements

3) To assist Sales Executive for all technical issue

4) To coordinate with suppliers for the job

5) To generate quotation, job schedule and sales reports to customer and Director

6) To do sales forecast and sales marketing

7) To collect payments from customers

8) To do proposal with drawings for customers

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

About the role:

The Innovation Manager will develop and lead the execution of the Innovation Process, have an end-to-end view over all initiatives within each strategic pillar, and will be accountable for tracking and reporting of deliveries as governance of the Innovation funnel and process, ensuring these are on budget, time, quality and scope. Furthermore, the Innovation Manager will organize and lead the conduction of internal and external Hackathons, from problem statement development, through the prototyping and MVP phase, to the development, roll-out and scale of solutions to strategic challenges within the Asia and Africa region.

The role will work closely with Director Innovation Portfolio, Global Innovation, Sustainability and New Business as well as other verticals within Innovation & Impact team.

The Innovation Manager will monitor and provide regular portfolio reports to stakeholders playing an active role in driving Yara’s long-term innovation strategy.

Responsibilities:

· Develop the strategy and lead the execution of the Innovation Process

· Take ownership and coordinate with global counterparts the development of the Inno-vation Process tool for progress tracking

· Consolidate and manage the Innovation Portfolio for Yara Africa and Asia

· Manage in collaboration with Product and Project Owners Project the individual inno-vation initiatives

· Consolidate relevant information and guarantee transparency in project reporting and management

· Standardize and harmonize the way of working with Global Innovation

· Facilitate meetings, run retrospectives, and conduct lessons-learned sessions using ag-ile methodology and tools within the departments under her/his responsibility

· Spot synergies between projects/departments and unlock their full potential,

· Foment a cross-functional way of working in relevant projects and initiatives not only between the departments in Global Innovation but also between central and re-gional/local teams,

· Touch base with Global Innovation’s Performance Management and act as a facilita-tor/expert in the capital allocation process for relevant projects and initiatives.

· Lead the conduction of internal and external Hackathons.

· Directly manage the team processes which includes but not limited to budget tracking and reports, new launch processes, legal status tracking.

· Manage the day-to-day operations of the YAA Innovation Hub– Budgets, bookings and co-ordination of events in collaboration with extended team (Marketing, Digital, Agronomy and Sustainability)

· Consolidation and facilitation of key showcases / show & tell sessions across portfo-lio, across regions.

· Facilitates Innovation process, acting as the lead for the team responsible for ensuring all ideas go through necessary approvals before being submitted to product teams.

· Identify and manage cross-team interdependencies; facilitate cross-functional align-ment to drive progress against goals and objectives, establish clear next steps and owners, and resolve blockers that impede progress.

· Build standardization amongst tools, processes and approach to streamline and opti-mize intake approach for Yara Africa Asia Innovation and Impact

· Outcome and Metrics Tracking/Reporting: Work closely with initiative owners across the organization to develop goals, Objectives and Key Results (OKRs) for ongoing value tracking

· Develop systems for managing performance against those goals; ensure that our key efforts and initiatives are aligned to our strategic priorities.

· Continuously collaborate across regional organization to generate pipeline coordina-tion of new initiatives ahead of organizational cadence

· Aligning agile activities and develop the overall Agile knowledge base of the team through competency programs, talent development and inclusivity programs. As there are many teams looking at Agile within Yara, peer collaboration across the business is key for this.

Required Profile:

· Master’s in Business, Economics, and/or relevant experience

· 10+ years of work experience in strategy consulting or similar and relevant roles

· Experience in project management, change & stakeholder management

· Strong experience in Business Development

· Experience working with cross-functional teams and reporting that work

· Effective communication, problem-solving, and interpersonal skills.

· Humble, collaborative, team player, willing to step up and lead and mentor colleagues

· Highly structured and methodic

· Fluency in English

· Strong working experience in global organizations

· Exhibits knowledge and skillset of servant leadership, facilitation, situational aware-ness, conflict resolution, continual improvement, empowerment, decentralized deci-sion making and increasing transparency in teams.

· Excellent PowerPoint and Excel skills

· Strong in negotiation

We are searching for an energetic individual who enjoys engaging people, understand the concept and design of customer journey and digitally savvy. If you have any of these attributes, we hope to hear from you.

About the JOB:

Customer Experience and Audit

• Plan, conduct, and facilitate stakeholder discussions, workshops, user surveys, and interviews.
• Create user stories, personas, and storyboards.
• Maintain, review, and create new customer journey maps to enhance corporate clients' and their online and offline experiences.
• Translate all findings and goals into actionable recommendations.
• Plan and conduct user testing or mystery shopping to audit current offerings.

Service Delivery

• Develop, implement corporate clients’ service, and feedback policies, SOPs, and workflows in compliance with the Company’s policies, procedures, and processes to handle customer interactions and communications.
• Spearhead service excellence and sourcing training for Social & Recreational related topics
• Reinforce service excellence and operations training for the Guest Services team and lead the Guest Experience team to achieve service excellence across the Company.

Requirements:

• Degree/Diploma in Business, Marketing, or equivalent.
• At least 2 years of work experience, preferably in customer service and experience, and/or user experience.
• Digitally savvy with familiarity in CX/UX design, conducting UAT.
• Design thinking and customer service skills will be an advantage.
• Familiar with CRM programmes, databases, and data analytics such as Salesforce.
• Strong analytical, conceptualisation, and problem-solving skills.
• Excellent PowerPoint, visual presentation, and facilitation skills.

*Please attach portfolio link in resume

Our client is a leading player in the exciting and rapidly evolving Web3 industry. We are committed to building decentralized, user-centric solutions that empower individuals and communities. As we continue to grow and innovate, we are seeking a passionate and experienced Community Oversight Manager to join our dynamic team.

Position Overview:

As the Community Oversight Manager, you will play a crucial role in fostering a vibrant and inclusive ecosystem around our Web3 products and services. You will be responsible for developing and implementing strategies to ensure a healthy and engaged community, while also managing governance processes that empower users to actively contribute to decision-making.

Responsibilities:

1. Community Engagement:Develop and execute strategies to grow and nurture the community around our Web3 products.
   Foster meaningful interactions and relationships among community members.
   Coordinate and participate in community events, AMAs, and discussions.
   
2. Governance Management:Implement and manage decentralized governance processes, ensuring transparency and fairness.
   Facilitate community-driven decision-making through on-chain and off-chain mechanisms.
   Collaborate with cross-functional teams to integrate community feedback into product development.
   
3. Moderation and Conflict Resolution:Oversee community forums, social media channels, and other communication platforms.
   Address concerns and conflicts within the community promptly and effectively.
   Uphold community guidelines and ensure a positive and inclusive atmosphere.
   
4. Analytics and Reporting:Monitor and analyze community metrics to assess engagement and sentiment.
   Provide regular reports to leadership on community health, highlighting areas for improvement and success.
   

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in community management, preferably in the Web3 or blockchain space.
• Familiarity with decentralized governance models and mechanisms.
• Passion for decentralized technologies and a commitment to community empowerment.

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564 Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Looking for Hair Salon Manager role at least 5 year's experience. Possessing a friendly, Consultative Style with the confidence to recommed suitable. Styles and treatments that is appreciated by clients. Ability to communicate with our clients and really understand their needs. Attractive salary and excellent bonus scheme. Manage the salon, plan staff schedule, sales, shop accounts etc.

Oracle is the #1 global provider of business software. With a market-leading presence in over 175 countries, we connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow. Join us and play an instrumental role in redefining the world of business!

The Commercial Manager is a member of the APAC Commercial Manager & Business Practice Team to support the Oracle Applications business. The team specialises in commercial negotiation expertise and is driven to create a winning outcome for the customer and Oracle from a commercial perspective.

The Commercial Manager Team ensures the sales team creates and implements a detailed coherent negotiation strategy backed by a solid concession plan. They can confidently engage customers in supporting sales in commercial negotiation and clarification of the commercial terms and conditions of the contract, thus, demonstrating the value of the Oracle commercial terms and conditions. The team will be able to maximise from their collective commercial experience around the region, to ensure they are continuously developing and providing feedback into Oracle. The overall objective of the Commercial Manager Team is to create and lift the commercial DNA of any team they engage with, and drive a value based not discount based customer commercial engagement.

Description

What You’ll Do

Your role as Commercial Manager is to enable the application sales teams by pro-actively engaging in nominated accounts and driving commercial ‘thought-leadership’ in the sales cycle. You are a highly skilled and self-motivated commercial practitioner.

As Commercial Manager you must be at the forefront of Oracle’s Business and Deal crafting practice, which will involve an intimate understanding of the commercial instruments at hand, including the various contractual frameworks. You should be comfortable engaging various partners including procurement and legal teams, business sponsors through to CxO Level, both within the customer’s IT, business departments and within Oracle. Being part of a divisional team, travel will be encouraged to various customer/Oracle locations. Passion, curiosity, commercial competence, excellent negotiation & objection handling and exceptional communication skills are required. As a Commercial Manager, you will:

Commercial Management

• Advise and support sales on innovative and structured commercial value propositions and complex, non-standard, strategic sales opportunities

• Perform appropriate analysis, risk assessment, make recommendation, and engage with customers and executive leadership to optimize winning outcomes and deal closures

• Oversee qualified SaaS deals’ lifecycle and provide sales enablement training to drive best practices

Business Practice

• Reviewing and approving qualified SaaS transactions

• Apply and prosecute Oracle business policies and guidelines

• Assist sales in reviewing and structuring requests and business justifications for HQ approvals

• Ensure approval requests are timely, complete and accurate

• Coordinate with Legal, Contracts, Finance, Delivery and LOB as appropriate to enable and secure approvals

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and dedication will help us become the number one cloud company in the world. We also look for:

• At least 12+ years’ experience in a vendor

• Experience with Software-as-a-Service (SaaS) application is desirable

• Experience in leading commercial engagements and negotiations is required

• Exposure and conceptual understanding of contract law and pricing

• Deep domain knowledge of commercial/business practice in IT Procurement

• Strong commercial competence and business understanding

• Ability to identify issues and areas for improvement through analysis

• Excellent verbal and written communication and negotiation skills

• Proactive self-starter and a standout colleague

• Ability to manage both internal and external partners

• The credibility and experience to engage optimally with major customers – Procurement, Legal, executives, customer’s IT and security teams

• Someone who enjoys the challenge of “the unexpected”

• Someone who can rapidly sort out “fact from fiction” in any situation

• Intermediate to advanced computer software skills, including Excel, Word and PowerPoint

• MNC, attractive remuneration package
• Salary up to $8000, AWS, bonuses, Dental, medical
• Leadership skills
  North-East, 5 days work week
• Career advancement

Job responsibilities:

• Provide on-site product & system commissioning/servicing support.
• Support on product and application presentation to new and existing customers.
• Project/systems configuration and coordination, new product launch.
• Assist in distribution channels-technical related.
• Brain storming of ideas to support on special projects.
• Providing technical support to sales team.
• Handling complaints on technical issues and support marketing activities.

Requirements:

• Possess a Degree or Diploma in Engineering (with relevant experience).
• Knowledge of water treatment, hygienic and steam, food and beverage, pharmaceutical, semi-conductor industries is an added advantage.
• Minimum 8 to 10 years’ experience in Industrial/Technical products, particularly valves, sensors and process control instrument.
• Strong leadership skills and able to lead a team.
• A hands-on person.
• Able to communicate with customers on building solutions.
• Strong communication skills, Dynamic and goal-oriented, team player.
• Computer and PLC literate, proficient in MS Excel, Word, Powerpoint
• Knowledge of Adobe Photoshop/InDesign will be an added advantage.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

We are looking for a Beauty Salon Manager to be responsible for our salon’s day-to-day operations.

Beauty Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. Ultimately, you’ll help boost client satisfaction and increase our revenues.

Responsibilities

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Requirements and skills

• Proven work experience as a Beauty Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Basic bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace. Additional certification in Beauty Therapy or Cosmetology is a plus

TECHNICAL MANAGER

The Technical Manager oversees and manages the technical aspects of Willowglen's Infra Team. This role involves leading a team of technical professionals, ensuring the successful delivery of projects, and maintaining the technical infrastructure. The Technical Manager will collaborate with various departments to align technical strategies with business goals and drive innovation within the organization.

Job Description

Team Leadership

· Lead and manage a team of technical professionals, providing guidance, support, and mentorship.

· Foster a collaborative and innovative team culture to drive excellence and productivity.

Project Management

· Oversee the planning, execution, and delivery of technical projects, ensuring they meet quality standards and deadlines.

· Collaborate with stakeholders to define project scope, goals, and deliverables.

Technical Expertise

· Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making.

· Stay informed about technological advancements and evaluate their applicability to the organization.

Collaboration

· Collaborate with cross-functional teams to understand business needs and ensure technical solutions align with organizational goals.

· Establish and maintain effective communication channels with stakeholders.

Requirements

· Bachelor’s degree in Information Technology or Computer Engineering

· At least five years of experience in technical leadership roles.

· Security+, CISSP, CISA, or relevant security certifications are highly preferred

· Strong project management skills and experience with project management tools.

· Proven ability to lead and manage technical teams effectively.

· Excellent communication skills, both verbal and written.

· In-depth knowledge of Microsoft Windows and Linux OS for Server and Client.

· In-depth knowledge of Applications like Web Server (IIS, Apache, etc..) and Database (MySQL, MS SQL, Oracle DB, etc…)

· In-depth knowledge of Networking, Firewalls, and cybersecurity.

· Familiar with security standards and frameworks such as NIST, ISO27001, CIS, and OWASP

· Problem-solving and decision-making skills.

· Ability to thrive in a fast-paced and dynamic environment.

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

-Full-time

-Passion in teaching children/adults on art principles and technique

-Conduct and facilitate teaching and guidance in individual or group settings

-Leading and teaching studio classes, school programmes with outdoor workshops and events

-Oversees our art teacher to ensure effective performance

-Management of Marketing for the studio

-Customer relationship management

-Sales growth of our Art Programmes, to help our business expansion

Job Requirement

- English and Mandarins spoken.

Bilingual abilities are a plus. (To communicate with Mandarin-speaking parents)

- Able to work on weekends with off days on weekday.

-Bachelor's Degree/Master's Degree

-Min 5 years in teaching experience

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Delivering excellent service to ensure high levels of customer satisfaction.
  • Motivating the lab store team to meet objectives by training and mentoring staff.
  • Work with the Procurement Head business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hiring, training, and overseeing new staff.
  • Responding to customer complaints and concerns in a professional manner.
  • Ensuring store compliance with health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Preparing detailed reports on buying trends, customer requirements, and profits.
  • Undertaking store administration duties such as managing store budgets and updating financial records.
  • Monitoring inventory levels and ordering new items.
  • Ensure all operations are conducted within recognized industry health and safety regulations.
  • Devise metrics to measure lab store status and report these figures during monthly management meetings.
  • Conduct internal audits to ensure compliance with health and safety regulations

Qualifications

• General degree, preferably in Supply Chain or Logistics
  • At Least 1 year of relevant Lab Supplies Store or Procurement experience
  • Good interpersonal, communication and people management skills
  • Result oriented, strong attention to details and time management skills
  • Demonstrates commitment to teamwork with good analytical and project mgt skills
  • Experience as a change agent in an organization
  • Familiar with B2B or B2C system
  • Financial and Business Savvy
  • Proficient in Microsoft Office, BI tools.

Responsibilities

• Carry out repair, perform maintenance checks and modification of the full range of aircraft structural components and body structures
• Inspect defects and determining the repairs required
• Fabricate airframe sheet metal parts, service aviation, subsystem assemblies’ components and perform operational checks to ensure aircraft is in line with regulations and safety requirements
• Identify, remove and manage aircraft corrosions while ensuring aerodynamics smoothness

Requirements

• Min NITEC/Higher NITEC/Diploma in Engineering
• Knowledge in repair work (component repair/sheetmetal structure) will be an advantage
• Ability to use precision equipment/tools/machinery
• Work location: North (nearest MRT: Yishun/Bukit Panjang)
• Singaporeans only

The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned. The job-holder is responsible to ensure personalised, specialised and cost-effective care is provided by nursing staff to patients, in accordance to established hospital policies and procedures,standards of nursing care and practices. Responsible for the effective and efficient running of the ward/department assigned.

As a Logistics Supplier Manager in ASML Singapore office, you are responsible for the logistics (delivery) and operational performance of a selected number of suppliers. You work with suppliers on performance monitoring, solve supply issues and drive supply improvements, for example capacity expansion, cycle time reduction, risk analysis and reduction. You work closely together with the supplier team, quality supplier manager, procurement account managers and New Product Supply Chain Engineers from ASML. Depending on the complexity and exposure of the account, you are member of the Supplier Account Team. Main areas of interest are material availability, process optimization and supplier development.

Role and responsibilities

• Responsible for the entire Logistics (delivery) performance for suppliers and their n-tier suppliers.
• Monitor, review and drive supplier logistics (delivery) performance from incidents to structural improvement
• Optimize manufacturing processes at suppliers by improving logistics (delivery), manpower and capacity sufficiency
• Build-up and develop technical competences within ASML (SPC, lean manufacturing, FMEA, operational excellence) to drive and support operational excellence at suppliers.
• Limited travel, depending on assigned supplier base.

Education and experience

• Bachelor or Master degree in engineering, business and supply chain management
  • 5 – 10 years relevant work experience in a similar role
  • Experience with supply chain processes in production environment
  • Experience in improvement projects in supply chain, preferably in High-tech industry
  • Experience in relationships with suppliers

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:

• Excellent communication skills
  • Convincing/negotiation skills
  • Relationship builder (internal and external)
  • Pro-active attitude
  • Strong analytical skills
  • Ability to switch between complex matters and high-level conclusions.
  • Understanding of manufacturing technology
  • Result oriented, hands-on mentality
  • Fluent in English

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

As the APAC Customer Development Lead for Digital Commerce, you will manage the Digital Commerce P&L for the APAC region to ensure profitable sustainable sales growth. You will enable sustainable and profitable dComm channel growth with key APAC Digital Customers, including pure players, pharmacies, marketplaces, omnichannel and quick commerce.

This role will support APAC BUs to deliver “go beyond” operational and commercial excellence and drive CBEC strategy and implementation, liaising with key global markets.

The Customer Development Lead will drive coordination of Pan Asia Pacific Amazon terms and pricing risk governance plus negotiation support.

Responsibilities:

• Key Digital Channel Customer Management
  - Work closely with BU/ Markets to identify priority accounts and effective matrix contract strategy. Support the setup of multi-function teams to manage digital Customers specifically Alii, Lazada, PDD Amazon Coupang and Naver. Link APAC on Amazon strategy and approach.
  - Champion the Haleon / APAC dComm strategy and identify opportunities with key Customers across the region to unlock growth opportunities where there are synergies between Haleon and the Customer.
  - Support the building of high performing BUs/ Market sales teams to deliver these strategic initiatives.
  - Support external recruitment as required and proactively to ensure pipeline of talent.
  - Support the development and cross BU learnings on B2B dComm partnerships.
• eJBPs
  - Step change the Quality of the eJBPs and their governance with dCommerce Customers across the region.
  - In partnership with the BUs, provide support to enable scalable, measurable, best practice agreements under-pinned with fundamental dComm performance metrics and data points.
• Drive CBEC process and oversight
  - Provide oversight & support for CBEC commercial process. Governance of International Omni Channel commercial negotiations with the Customer.
  - Management of price exposure across APAC, working with local NRM and ICT colleagues to identify and plan mitigation of risk. Co-ordination of CPI planning and adoption. Regional consolidation opportunity / risk assessment, negotiation support and planning.
  - Drive process improvement to optimize overall business delivery.
• dComm Innovation
  - Advocate and support of incremental opportunity (above and beyond offline execution) to include promotion (e.g., free shipping), PPA workstreams (e.g., epacks), winning at shelf (e.g., brand stores and digital shelf) & Shoppable media (e.g., Google / Social shopping)
• Execution
  - Champion best practice execution and measurement in content, media, assortment, and promotion across digital Customer platforms and enable best practice sharing & scaling across the teams.
  - Work closely with BU & Markets to develop dComm sales across categories – key focus Vitamins and Oral Health.
  - Share and reapply to accelerate profitable sales growth through consumer penetration.
  - Support the implementation of agreed dComm growth initiatives.

Requirements:

• Bachelor’s Degree or equivalent
• eComm sales/commercial knowledge (ideally in both pure players and omni).
• Good understanding of process and execution within the dComm channel environment.
• In depth commercial knowledge and appreciation of pricing, conditionality, term negotiations and full P&L experience.
• Prior experience of customer digital media management and third-party data contracts.
• Ability to lead and drive outcomes within a matrix organization, integrating complex multifunctional efforts crossing multiple business areas.

Responsibilities:

• Lead the design and delivery of change and improvement plans and projects which support the goals of Acclivis’ clients other key strategic initiatives
• Re-engineer digital workflows and improvements and lead the re-architecture/re-design of apps and services to materialise process improvements
• Prototype new solutions that leverage ServiceNow modules ITSM, CSM, Asset, SLM/SLA, Service Catalogue, Service Portal, Knowledge, Discovery, Performance Analytics, Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Collaborate in cross-functional teams for better customer enablement
• Define project scopes, objectives and deliverables to achieve launch and implementation within timeline and budget
• Scope and implement tools to monitor application responsiveness, increase automation and reduced downtime to better achieve SLAs.
• Lead and/or perform third-party Management/Integration with other ITSM tools & 3rd Party tools

Requirements:

• ITIL Expert preferred
• Understanding of the IT infra and handled infra projects as Service Delivery Manager in past
• Knowledge of Server & Network management
• Working knowledge and experience with ServiceNow development/ customization/enhancements.
• Understanding of foundational concepts and able to navigate the relationships between ITSM Processes, IT Service Management Process requirements, and business/IT management needs that are moderate in nature which may span multiple ITSM Processes
• Excellent problem-solving and analytical skills
• Excellent interpersonal and leadership skills

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

As a Business Development Manager for an airport transport and limousine company, your scope of work would include the following responsibilities:

1. Market Research: Conduct market research to identify potential clients, competitors, and market trends in the airport transport and limousine industry. Analyze data and make recommendations for business growth opportunities.

2. Business Planning: Develop and implement strategic business plans to expand the company's market presence and increase revenue. Set achievable goals and objectives for the business development team.

3. Lead Generation: Identify and establish new business relationships with airlines, hotels, travel agencies, corporate clients, event planners, and other potential partners. Generate leads through networking, cold calling, and attending industry events.

4. Sales and Negotiation: Present the company's services to potential clients and negotiate contracts and pricing agreements. Develop and maintain strong relationships with key clients to ensure repeat business and customer satisfaction.

5. Marketing and Promotion: Collaborate with the marketing team to create effective promotional campaigns and marketing materials. Utilize various marketing channels, including digital marketing, social media, and advertising, to increase brand visibility and attract new customers.

6. Client Relationship Management: Provide exceptional customer service and ensure client satisfaction throughout the entire customer journey. Address any customer concerns or issues promptly and effectively.

7. Competitive Analysis: Monitor and analyze the activities of competitors within the airport transport and limousine industry. Stay updated on industry trends, pricing strategies, and new services to maintain a competitive edge.

8. Training and Development: Continuously enhance your knowledge of the industry and keep up-to-date with new industry regulations and requirements. Train and mentor junior team members, provide guidance, and support their professional growth.

9. Reporting and Analytics: Prepare regular reports on sales performance, market trends, and business development activities. Analyze data to identify areas for improvement and make data-driven decisions.

10. Collaboration: Collaborate with cross-functional teams such as operations, finance, and customer service to ensure smooth operations and seamless delivery of services.

It is important to note that as a fresh graduate, you will have the opportunity to learn and gain practical experience in the airport transport and limousine industry. This role requires a willingness to learn and adapt to the dynamic nature of the business. The standard workweek for this position is typically five days.

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Our client is a construction company in the north area dealing with Building construction works, addition and alteration works, upgrading works, interior decoration works, loose furniture & built-in fitments & M & E works.

The Operations Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Operations Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Responsibilities:

• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

Requirements

• Good and effective communication skills
• Good analytical and organizational abilities are of great importance
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team when called upon
• Ability to read and interpret specifications and M&E Drawings.
• Ability to be proactive and also to foresee events and react appropriately towards them
• The ability to multitask and strategize in different situations is also relevant
• Ability to work and carry out projects within a stipulated time frame or deadline
• Bachelor’s degree in civil, mechanical, electrical engineering or BCA recognized degree.
• Masters degree in any management or engineering field will be an added advantage
• At least 5 years on-the-job experience in a similar role or in any other construction capacity.

Additional Information:

Interested candidates, please forward detailed resume in MS Word Format to apply.
Please provide following information in the resume
1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

Job Description

Position Summary:

The Marketing Manager at Chello is a seasoned and visionary leader responsible for driving the overall marketing strategy and fostering innovation. This role demands a unique blend of strategic thinking, creativity, and analytical prowess. As a key member of our leadership team, the Marketing Manager will oversee the development and execution of comprehensive marketing plans to drive brand awareness, customer engagement, and revenue growth.

We are seeking a results-oriented leader with a track record of delivering exceptional outcomes and the ability to mentor and inspire cross-functional teams. The Marketing Manager will play a pivotal role in shaping our marketing direction, identifying new opportunities, and ensuring our brand remains a trailblazer in the industry. This position requires a forward-thinking individual who can lead and guide our marketing initiatives to new heights of success.

If you're a strategic visionary with a passion for marketing excellence and the ability to lead and inspire, we invite you to join Chello and be a driving force in our company's continued growth and success.

Key Responsibilities

Strategy Development:

- Creative Vision: Infuse creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.

- Data-Driven Insights: Leverage analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

- Innovative Content: Oversee the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.

- SEO and SEM: Apply analytical thinking to SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.

- Experimentation: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Brand Management:

- Creative Brand Expression: Continuously evolve and express the brand's identity creatively across all marketing materials.

- Partnerships and Influencer Collaborations: Identify strategic partnerships and influencer collaborations that align with our brand's creative vision.

Analytics and Reporting:

- Performance Metrics: Define performance metrics and KPIs, analyzing and interpreting data to refine strategies and deliver measurable results.

- Conversion Optimization: Apply analytical insights to optimize the conversion funnel, improving the online shopping experience.

Budget Management:

- Resource Allocation: Effectively allocate resources, making data-backed decisions to maximize the return on marketing investments.

Team Management:

- Creative Leadership: Lead a creative team by fostering a creative and data-driven work environment, encouraging experimentation and growth.

Qualifications:

- Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).

- Proven experience in fashion e-commerce marketing at least 3 years and above.

- Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.

- Strong understanding of fashion industry trends and consumer behaviour.

- Exceptional creative thinking and a passion for developing innovative marketing campaigns.

- Analytical mindset, with a keen ability to derive insights from data.

- Strong communication, leadership, and project management skills.