Duties & Responsibilities

• Restaurant/Hotels Acquisition: Break into new logos within our largest customer segment of restaurants, Beach Club, Rooftop Bars and independent Hotels in Singapore.
• Expand TableCheck presence: by identifying key restaurants prospects and converting them into long-term customers.
• Sales Acumen: Have the ability to verbally communicate a compelling purchase rationale to prospects using a variety of sales methodologies.
• Presentations: Create demand by clearly articulating and educating prospects on the TableCheck value proposition through the presentation of products and services during in-person and virtual demonstrations.
• Full Cycle Sales: Involved in all phases of the sales lifecycle including : identifying and developing leads; meeting with clients; presentations and sales; financial deal structuring; to contract negotiation and closing.
• Cold Call: Contact restaurants/Hotels to get key contact email + schedule demo + prepare proposal.
• Teamwork: Thru Cold Call or email achieve 5-10 appointment per week & 20-30 appointment per month.
• Weekly Report Submission – Pipeline, Prospects generation list & Weekly Sales Report.
• Experience - in Third Party Dining apps, Table Management Software or Point of Sales System Background will have advantages.
• You have 1-2 years of previous work experience and are passionate about sales & the hospitality industry.

What we offer is the opportunity to lead a team in developing and delivering ground-breaking solutions for today's dynamic Asia Pacific marketplace and a culture that fosters growth and leadership. Choose to be business-oriented, curious, and innovative -- challenge the status quo, innovate, disrupt and seize the opportunity to transform yourself. All this while having fun along the way!

This role will primarily cover the design, build, testing, deployment, and support of complex analytical solutions as part of an established APAC Analytics & BI team.

Primary Responsibilities:

• Core client: You will have a core client – which you will work on for multiple markets.
• A growth focus individual, who is motivated to push the boundaries, while proactively and innovatively finding ways to develop both client appetite for data and analytics; as well as developing world-class excellence in Asia Pacific delivery of data and analytics solutions for advertising and marketing.
• Work with the regional client team to analyse business requests and partner with stakeholders to provide a strategic solution data and analytics into actionable plans and tactics at regional and local market level.
• Work with business support, project management and technical experts as required across local markets to translate identified data into effective dashboarding solutions and reporting projects.
• Design, Build, Test, Debug, Monitor, and Troubleshoot various dashboarding solutions.

Preferred Technical Knowledge

• A patient, flexible and team-oriented approach is essential. You will need to work well under pressure and be able to quickly understand problems and be capable of providing innovative, pragmatic, and workable solutions.
• Experience with Dashboard & Reporting. Experience with Scripting and Programming (to an extent) Python, HTML, CSS, JavaScript, AngularJS development skills is an added plus

An ideal candidate should possess:

• Bachelor’s Degree in Computer Science / Information Technology / Statistics or its equivalent
• 5-7 years' of relevant work experience, or with the relevant academics qualifications
• Experience with either Tableau, Power BI, Google Data Studio, Datorama Business Intelligence software to develop effective data models and front-end applications
• Knowledge of HTML, CSS, JavaScript, AngularJS is a plus
• Good problem solving and testing skills
• Understanding of database design concepts
• Expert knowledge of Microsoft Excel, incl. Pivots, Word, PowerPoint
• Strong organizational skills & attention to detail.

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

We are WEPURPLE – an integrated retail design and marketing agency with Purplers in Singapore, Cape Town, Mexico, Paris and London. We are a purpose-built agency, armed and ready to shape the future of brands in global consumer and retail channels. We are experts in what we do and we love it too. We thrive off pushing boundaries, continually improving and operating as an extension of our clients… and most of all, we have fun along the way.

Our client management team is looking for a Project Manager to join our Singapore office.

About the role:

This position will manage permanent or temporary merchandising projects from design adaptation to execution. It means working with our creative and technical designers to design the space and put together the construction package, then liaising with our network of partners and contractors to build and implement seamlessly, mainly in the Travel Retail channel.

Daily duties/responsibilities:

• Project management: lead and manage multiple projects from inception to completion, bringing to life permanent merchandising or temporary activations, and ensuring timely delivery within scope and budget, including: preparation of cost estimates; managing relationships with clients, stakeholders and suppliers; creating tender packages; and managing and resolving snagging lists with contracts; and providing accurate project reports.
• Client communication: Act as the primary point of contact for clients, facilitating regular updates and feedback sessions to maintain alignment on project goals.
• Quality control: implement quality assurance processes to ensure all deliverables meet the agency’s standards and client expectations.
• Team collaboration: work closely with cross-functional teams to develop and cultivate strong relationships, in particular, with the Design Studio.
• Budget management: develop and manage project budgets, tracking expenses and ensuring adherence to financial parameters.
• Reporting: prepare and present project status reports, highlighting progress, challenges and solutions to stakeholders.
• Business growth: assist in identifying new business opportunities and strategies to expand client relationships and drive agency growth.

Qualification criteria:

• 4-6 years of relevant work experience in brands, agencies, or production houses.
• Bachelor’s Degree (or other suitable qualification) in Project Management, Marketing, Design or a related field.
• Must be fluent in Mandarin as we collaborate with various Mandarin speaking vendors.
• Experience in a small-to-medium sized agency is an advantage.
• A network of suppliers in the travel retail channel is a plus.
• Strong understanding of retail design principles and marketing strategies.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Problem-solving mindset and ability to work under pressure to meet deadlines.
• Excellent organisational and multitasking skills, with a keen attention to detail.

What's in it for you:

• The opportunity to work on global consumer brands – we work with some of the world’s most known and loved consumer and luxury brands, spanning perfume and cosmetics, wines and spirits, fashion, confectionery, and F&B.
• We are Purpling the World with a global team. You’ll have the chance to work with a diverse, flexible, talented team of Purplers – we are a tight-knit group, built like a sports team; we all have different roles to play, we maximise each other’s strengths, we have each other’s backs and we do what it takes to deliver results.
• At least one performance review per year, with a strong focus on helping to build a career that’s right for you.
• Highly competitive leave entitlements, with above average paid annual leave and a day off to celebrate your birthday because… why not?
• An environment that supports work-life balance, offering our team members an annual health and wellbeing allowance; and a flexible work policy that balances the need for in-person collaboration (office time) and the need for life (remote work opportunities.
• We are passionate about building a diverse team with people from a variety of backgrounds. We have a robust equal employment opportunity policy and do not discriminate against any employee or candidate because of age, gender, gender identity, race, religion, nationality, disability or any other basis. Our people are selected based on a combination of merit, alignment with our company values and professional qualities.

Application:

If you think this is the job for you and you are ready to apply, go ahead and send us your resume and tell us why you’d make the perfect addition to our Purple Nation. Not sure you have all the skills we are looking for? Go for it anyway – we are more focused on bringing together a diverse group of people than we are on ticking boxes. We'd love to see how we can Purple the World together. Suitable applicants will be considered and contacted on a first-come, first-served basis.

Job Descriptions

• Managing all aspects of store operations, including opening and closing procedures, cash handling, inventory management, and maintaining store cleanliness and organization.
• Achieve sales targets, monitoring performance, and implementing strategies to achieve sales goals.
• Analyzing sales data and identifying opportunities for growth.
• Monitoring expenses and proposing cost control measures to maximize profitability.
• Ensuring exceptional customer service standards are met by the store staff.
• Handling customer inquiries, complaints, and resolving any issues that may arise.
• Overseeing product placement and visual displays to optimize sales and create and appealing shopping environment as per company policy.
• Collaborating with the management to implement promotional activities.
• Monitoring the effectiveness of marketing initiatives and providing feedback to Cluster Manager.
• Implementing loss prevention measures to minimize theft and protect company assets.
• Building and maintaining positive relationships with customers, suppliers, and vendors.

Requirements

• Work on weekends is a must
• Minimum 3 years in the inventory management.
• Understanding of inventory management to maximise profit
• Familiarity with inventory management
• Proven track record in achieving sales targets, analyzing sales data, and implementing strategies for growth.
• Strong problem-solving skills
• Flexibility to adapt to changing market conditions and priorities

ARCHITECTURAL MANAGER

1. Possess at least diploma or degree in Construction Management.

2. Check and perform both 2D drafting work and BIM Model Quality.

3. Perform BIM clashes review, carry out BIM modelling works and prepare and distribute clashes report to facilitate coordination process.

4. Ability to do submission of Architectural drawings to government authorities, tender and construction drawings.

5. Assist the Architects to resolve any non-compliance issues.

6. To liaise and co-ordinate work with the Consultants and sub-consultants, government and statutory authorities.

7. Minimum 8 years relevant experience.

We are looking for an experienced Finance Manager with a strong background in logistics, supply chain, or freight forwarding to manage our financial operations. The successful candidate will oversee all aspects of financial management, including budgeting, forecasting, financial reporting, and ensuring compliance with financial regulations. You will work closely with cross-functional teams to provide insights that help drive business performance and strategic decision-making.

Key Responsibilities:

• Lead the financial planning, budgeting, and forecasting processes to ensure alignment with company goals and objectives.
• Manage financial reporting and analysis, providing insights into business performance and making recommendations for improvements.
• Oversee cash flow management, ensuring optimal liquidity for daily operations.
• Ensure timely and accurate preparation of financial statements in compliance with local regulations and company policies.
• Monitor key financial metrics and ensure adherence to financial controls and processes.
• Collaborate with senior management and other departments to provide financial insights that support strategic decision-making.
• Manage audits, liaising with external auditors and ensuring compliance with statutory requirements.
• Evaluate and improve financial processes and internal controls to enhance efficiency and accuracy.
• Oversee accounts payable, accounts receivable, and general ledger functions.
• Assist with tax planning and ensure compliance with tax regulations.

Requirements:

• Bachelor's degree in Accounting, Finance, or a related field.
• Minimum of 5 years of experience in financial management, specifically within the logistics, supply chain, or freight forwarding industries.
• Strong financial modeling, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to collaborate across departments.
• Proficient in financial management software (e.g., SAP, Oracle, or similar ERP systems) and Microsoft Excel.
• In-depth understanding of financial regulations and compliance requirements.
• Proven experience leading and developing finance teams.
• Strong attention to accuracy and detail in financial reporting.

For interested applicant, kindly send your resume in Word/PDF format, including the following in your resume

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job description

Responsibilities:

• Responsible for order processing via email or phone
• Check data accuracy in orders before releasing them to the Production Department
• Contact customers to obtain missing information or to answer queries
• Liaise with the logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Expedite orders through internal coordination
• Direct important feedback from customers to relevant departments
• Stay up to date with new products and features
• Provide administrative support and handle other ad-hoc tasks as assigned

Requirements:

• GCE ‘O’ level or high school diploma (or equivalent)
• Previous experience in sales administration or a similar role
• Good interpersonal and multitasking skills
• Proficiency with word processing and spreadsheet software, particularly MS Excel
• A team player with high level of dedication
• Ability to work under strict deadlines
• Strong attention to detail and accuracy
• Candidates who are able to commence on short notice will be preferred

We regret to inform that only shortlisted candidates will be notified.

Linda Lum

Senior Recruitment Consultant

MOM Regn No: R1436147

Target Recruitment Pte Ltd

MOM Licence No: 15C7744

About Us:

We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.

Job Summary:

As the Customer Service Manager based in Singapore, you will oversee the customer service team, ensuring that customers receive exceptional support and timely resolutions to technical issues. You will work closely with internal teams and external partners to ensure that technical solutions align with customer expectations. You will also be responsible for managing escalations, ensuring service-level agreements (SLAs) are met, and continuously improving the customer support process.

This role requires strong leadership, technical expertise, and the ability to communicate effectively with both local and international customers.

Key Responsibilities:

1. Customer Service Leadership:

• Lead and mentor the customer service team to ensure consistent, high-quality technical support for global customers.
• Develop and implement customer support strategies that align with the company’s goals, ensuring all customer interactions are handled efficiently and professionally.
• Work with Customer Service Team located at other sites, to build up the 7/24 customer service capacity, and take charge of the ticket and task transfers with other sites.
• Build up and continuous-improve Customer Service team’s skill-sets including technical skills, communication skills and team-work spirit.
• Act as the point of contact for key customers, ensuring their needs are addressed promptly and effectively.

2. Technical Support for Customer:

• Act as a technical advisor for key accounts, providing expert guidance and support.
• Collaborate closely with second-line support teams and the R&D department to ensure complex technical issues are resolved efficiently.
• Facilitate communication between the customer service team and internal technical experts, ensuring that customer issues are escalated and addressed quickly.
• Oversee relationships with external service providers, including vendors and third-party support organizations, ensuring they deliver services according to agreed Service Level Agreements (SLAs).
• Develop a deep understanding of key accounts’ business models, technical architecture, and the specific solutions they are using.

3. Resource Management:

• Manage customer service resources effectively, including personnel, tools, and systems, to ensure optimal performance and availability.
• Manage customers’ assets and life-cycle, ensuring all customer-related hardware, service, and infrastructure are regularly maintained, updated, and replaced as needed.
• Oversee the site based customer resources and services, and implement best practices for resource allocation and usage to maximize efficiency and minimize downtime.

4. Escalation Management:

• Serve as the escalation point for major incidents, ensuring that critical issues are addressed with urgency and precision.
• Implement and manage escalation frameworks to ensure high-priority issues are resolved within defined timelines.
• Communicate effectively with both customers and internal teams during escalations, providing regular updates and ensuring transparency throughout the process.

Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
• 5+ years of experience in customer service management, preferably in a technical or IT environment.
• Strong technical knowledge and experience in supporting IT infrastructure, software, and services.
• Excellent leadership and team management skills, with experience managing a multicultural and multilingual team.
• Language Requirements:
  • Fluency in English and Mandarin.
• Strong problem-solving skills, with the ability to handle complex technical issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

Preferred Qualifications:

• Experience in supporting global customers across different time zones.
• Familiarity with customer support tools and ticketing systems (Jira).
• Experience working in a data center, cloud services, NVIDIA based AI Cloud eco-system, or IT infrastructure company is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with some on-call responsibilities to handle urgent escalations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A dynamic and collaborative work environment.

Key Responsibilities
• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members. Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations. Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders. Communicate effectively both verbally and in writing to keep all parties informed.

Required Qualifications
• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources. Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills. Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

As Reefer Care Manager, you are responsible for overall end-to-end operational delivery of PIL reefer service to ensure safe, reliable and efficient carriage of reefer cargo.

Job Responsibilities:

• Develop and implement end-to-end reefer handling process
• Coordinate with commercial, trade, operations, equipment, claims and other related shareholders to ensure reliability of reefer product
• Reefer monitoring on land and vessel, including special commodity hyper-care, CA, CT, pharma, etc.
• Resolve reefer malfunction and other exceptions, incl. manage 24/7 emergency technical hotline for reefer malfunction
• Manage outsourced reefer service partners (long term to migrate to SSC)
• Manage reefer ship kit and accessories deployment
• Technical support to commercial, claims, trades, etc.
• Support the monitoring of reefer related cost in the network
• Manage reefer care team (Shared Services Centre)
• Lead stakeholders in reefer handling process

Job Requisitions:

• Tertiary education in science, engineering preferable.
• Preferably with at least 10 years’ experience in reefer equipment operations, maintenance, engineering and post-harvest cargo handling.
• Expert in reefer handling process like:Reefer container preparation, CA, CT, Pharma, etc.
  Reefer monitoring, on land and on board
  Reefer machinery operations
  Reefer data analysis
  
• End-to-end shipping and intermodal operations
• Telematics technologies and application
• Post-harvest cargo knowledge

Responsibilities

• Directs and oversees the four business divisions:

1. Legal Compliance

2. Regular business activities.

3. Managing Risks.

4. Overview of Finances.

• Assist the management group in resolving operational concerns.
• Verifies compliance and efficacy of all company policies and procedures by reviewing and approving them.
• Assess the organizational structure of the company and offer suggestions to the managing director for ongoing enhancements to the productivity and efficacy of the organization.
• Promoting innovation, change, and ongoing development to support business prospects.
• To maintain profitability and competitiveness, implement and oversee yield control in every division.
• Assure adherence to corporate guidelines regarding bids and proposal costing.
• Manage the budget and staff to improve output within the organization and guarantee efficient succession planning.
• Provide leadership by informing and reassuring stakeholders of the company's strategic path.
• Review all departments every three months to make sure all goals are being reached.
• Work together with the Business Development team to establish a sales strategy that is effective, gaining an understanding of the factors that influence business and profit while making sure that it is in line with corporate goals.
• Develop strong relationships with stakeholders both inside and outside the company through attending up to events and meetings as required.

Qualifications:

• Bachelor's Degree in any discipline.
• Proven experience in a similar leadership role within an SME or start-up environment.
• Strong leadership, communication and interpersonal skills.
• Excellent analytical and problem-solving abilities

For interested applicant, kindly send your resume in Word/PDF format, including the following in your resume

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Key Responsibilities:

• Develop and implement winning sales strategies by thoroughly analyzing market trends, customer needs, and competitive positioning.
• Identify and pursue new business opportunities by understanding industry trends and client pain points, delivering innovative solutions that align with their needs.
• Collaborate closely with internal teams, including subject matter experts, sales, and product development, to create tailored solutions for potential and existing clients.
• Lead or assist in the preparation of proposals, presentations, and sales pitches to secure new business.
• Build and maintain long-term relationships with key clients and stakeholders to drive repeat business and referrals.
• Monitor competitor activities and market conditions to adjust strategies and stay ahead in the market.
• Achieve sales targets and contribute to the company's growth by expanding the customer base and developing business in new segments or markets.
• Provide accurate and timely sales forecasts, reports, and feedback to senior management.
• Stay updated on industry trends, product developments, and customer requirements to ensure the company remains competitive.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 2-3 years of experience in sales, business development, or a related role.
• In-depth understanding of the market landscape, customer dynamics, and competitive factors in relevant industries.
• Proven ability to develop and execute successful sales strategies that drive growth and revenue.
• Experience working with internal teams, such as subject matter experts, to deliver integrated and customized solutions to clients.
• Strong communication, negotiation, and presentation skills.
• Ability to analyze data, market trends, and competitors to inform decision-making and strategy adjustments.
• Track record of meeting or exceeding sales targets and objectives.

For interested applicant, kindly send your resume in Word/PDF format, including the following in your resume

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified
By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

Go ahead, the world is waiting.

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

Job Description

As a Digital Media Manager, you will be working closely with local media teams to drive regional strategy & operational excellence across the region.

Specifically, you will be responsible for:

• Work closely with global and account lead to develop regional guidelines in adherence to global strategy
• Day-to-day Client Lead
• Work closely in support of the account/network lead on all operational and network matters
• Ensure local & hub adoption and adherence to global guidelines, mandates, benchmarks
• Work together with digital hub team to drive operational excellence across execution and reporting
• Ensure media deliverables are met on time and within budget and align with clients' objectives
• Manage hub transition & activation timeline
• Facilitate & manage all global and client requests (e.g. plans/spends/reporting, vendors rate cards/media kits, etc.)
• Ensure clear documentation on all communications with all parties
• Develop, manage cross-country planning/buying process and scopes, billing process flow
• Review and facilitate work orders for regional funded activities
• Manage finance/billing request (i.e. status updates) from client
• Work closely with finance team and local markets to report on financial matters
• Work with Digital Hub team to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).
• Follow-up with clients on aging matters

Qualifications

• At least 5 years of media planning experience; preferably with prior experience working on Global Network Clients either at a global or regional level
• Self-motivated and ability to thrive in a fast-paced, dynamic environment
• Excellent communication and interpersonal skills
• Adaptive, flexible and able to work with people from different backgrounds and cultures
• A keen interest to learn and understand the digital ecosystem
• Familiar with the timelines, processes and needs of the implementation of all media
• Knowledgeable about new approaches to and developments in digital tactical planning
• Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure
• Supervisory skills
• Technical proficiency, particularly with media systems and MS Excel, Word and PowerPoint

We are WEPURPLE – an integrated retail design and marketing agency with Purplers in Singapore, Cape Town, Mexico, Paris and London. We are a purpose-built agency, armed and ready to shape the future of brands in global consumer and retail channels. We are experts in what we do and we love it too. We thrive off pushing boundaries, continually improving and operating as an extension of our clients… and most of all, we have fun along the way.

Our client management team is looking for a Junior Project Manager to join our Singapore office.

About the role:

This position will be involved in permanent or temporary merchandising projects from design adaptation to execution. It means working with our creative and technical designers to design the space and put together the construction package, then liaising with our network of partners and contractors to build and implement seamlessly, mainly in the Travel Retail channel.

Daily duties/responsibilities:

• Involvement in planning, overseeing and contributing to projects from initiation through to completion, bringing to life permanent merchandising or temporary activations.
• Act as a point of contact for clients, providing day-to-day support, executing projects and offering strategic advice.
• Involvement in meetings with clients, where you will receive and understand briefs, and work alongside the team to translate the brief into high-quality output that not only meets, but also exceeds, expectations.
• Proactively build and strengthen client relationships, acting as an extension of their brand and a trusted source of advice.
• Develop and cultivate strong relationships with internal stakeholders, in particular, the Design Studio.
• Contribute to the full project flow, from Technical Drawings (TD) to Production and Installation including:
• Create project cost estimates.
• Working with studio to deliver quality 3D and TD packages to brief contractors.
• Managing relationship with clients, stakeholders and suppliers.
• Ensuring projects meet deadlines.
• Create tender package.
• Manage tender with various contractors.
• Manage construction and installation QC, budget and timing.
• Manage & resolve snagging list with contractor.
• Deliver accurate internal and external project reports.

Qualification criteria:

• 2-4 years of relevant work experience in brands, agencies, or production houses.
• Bachelor’s Degree (or other suitable qualification) in Project Management, Marketing, Design or a related field.
• Must be fluent in Mandarin as we work with various mandarin speaking vendors.
• Experience in a small-to-medium sized agency is an advantage.
• A network of suppliers in the travel retail channel is a plus.
• Strong understanding of retail design principles and marketing strategies.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Problem-solving mindset and ability to work under pressure to meet deadlines.
• Excellent organisational and multitasking skills, with a keen attention to detail.

What's in it for you:

• The opportunity to work on global consumer brands – we work with some of the world’s most known and loved consumer and luxury brands, spanning perfume and cosmetics, wines and spirits, fashion, confectionery, and F&B.
• We are Purpling the World with a globa team. You’ll have the chance to work with a diverse, flexible, talented team of Purplers – we are a tight-knit group, built like a sports team; we all have different roles to play, we maximise each other’s strengths, we have each other’s backs and we do what it takes to deliver results.
• At least one performance review per year, with a strong focus on helping to build a career that’s right for you.
• Highly competitive leave entitlements, with above average paid annual leave and a day off to celebrate your birthday because… why not?
• An environment that supports work-life balance, offering our team members an annual health and wellbeing allowance; and a flexible work policy that balances the need for in-person collaboration (office time) and the need for life (remote work opportunities).
• We are passionate about building a diverse team with people from a variety of backgrounds. We have a robust equal employment opportunity policy and do not discriminate against any employee or candidate because of age, gender, gender identity, race, religion, nationality, disability or any other basis. Our people are selected based on a combination of merit, alignment with our company values and professional qualities.

Application:

If you think this is the job for you and you are ready to apply, go ahead and send us your resume and tell us why you’d make the perfect addition to our Purple Nation. Not sure you have all the skills we are looking for? Go for it anyway – we are more focused on bringing together a diverse group of people than we are on ticking boxes. We'd love to see how we can Purple the World together. Suitable applicants will be considered and contacted on a first-come, first-served basis.

The Field Service Engineer will be responsible for providing onsite technical support, troubleshooting, preventive maintenance, and customer training for radiology equipment, diagnostic monitors, nurse call systems, and operating lights. This role requires a proactive, customer-oriented professional who is adept at managing field service tasks and ensuring the operational efficiency of medical and radiology systems.

Key Responsibilities

• Conduct onsite preventive maintenance (PM) and troubleshooting for radiology equipment, diagnostic monitors, PCs, accessories, nurse call systems, and operating lights.
• Ensure quick and effective diagnosis of equipment issues and apply corrective actions to restore functionality.
• Perform monthly updates of DVD/USB counter records and log checks, obtaining customer signatures for verification and documentation purposes.
• Maintain accurate service logs and provide timely reports for all service visits.
• Provide onsite support, preventive maintenance, and troubleshooting for automatic DICOM DVD/USB burners and PACS (Picture Archiving and Communication System).
• Ensure the system's compliance with safety and performance standards and address issues to minimize downtime.

Requirements

• Familiarity with Microsoft Office and general computer skills.
• Ability to learn and research technical information independently.
• Basic interpersonal and communication skills for engaging with colleagues and clients.
• Reliability and strong commitment to meeting assigned responsibilities.
• Capable of handling high-pressure situations and meeting urgent requirements.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Job Purpose:

This role supports in the acquisition/retention of users of Freestyle Libre (people with diabetes and HCP) through driving content creation, platform development and analytics blueprint from strategy, data, insights, resources, and execution of CRM programs/campaigns that will enable achievement of ADC’s growth ambitions.

Accountability:

• Achieve APAC sales, margin, and market share target.
• Brand custodianship of Abbott Diabetes Care brands.

Lead content and retention strategies and executions:

Work closely with APAC key stakeholders on content creation, retention strategies, campaigns, measurement, and solutions as well as prioritization of budgetary allocations within APAC and the respective affiliates.

Content and platform:

• Partner with APAC HCP/Consumer marketing leads to identify key strategies/areas of focus on content strategy development and implementations, lead overall content creation and delivery.
• Maintain existing platform and develop new innovative channel strategy to achieve customer reach and effectiveness.
• Drive changes in content and channel models to align with real world analysis.
• Develop APAC retention content/program strategy and launch including platform building, optimization testing, testing schemes (test v. control, A/B testing), and reporting and impact as well as its broader impact on overall business.

Reach and Effectiveness:

• Actively design and explore new data points (both internal/external data) and platform to further drive customer reach/scale.
• Leverage appropriate dashboards and analytical calculations to drive performance marketing that demonstrate country-specific customer lifecycles and loyalty.
• Help improve ROI of marketing spend by optimizing marketing plans and channel strategies through analysis of past and retention campaigns.
• Work with LibreView Data Systems (global) and Privacy and BTS to enable deduped FSLL data feed into each country’s database, utilizing this data as the Single Source of Truth to optimize customer retention.
• Highlight and prioritize areas for enhancements within the available marketing analytics ecosystem, including building the case for improved data collection, storage, and transformation.
• Provide strategic input to BTS, commercial and marketing counterparts on systems integrations needs.

Drive insights and analytics to fuel next level growth:

• Enable continuous improvement in patient onboarding experiences to achieve acquisition and retention initiatives, which include identifying customer signature moment, patient experience research, segmentation, journey roadmap analysis, etc.
• Define/refine multiple digital CRM channels to ensure customer database is segmented effectively to maximize the customer lifecycle value for targeted marketing activities, and includes establishing clear customer segmentation, KPI, sensor usage behaviors, etc.
• Identify key insights/activities to be initiated within the onboarding/retention journey, consistently evaluates HCP/patient insights, user experience analysis and business performance to drive better results in new patient acquisition and retention.

Ensure all business activities comply with the relevant Acts, legal demands, safety, and ethical standards. Review complaints and suggestions relating to assigned products.

Establish a productive work environment by creating trust and respect within the APAC region. Develop an atmosphere of confidence and strength and create opportunities to recognize and reward outstanding individual and team performance.

Requirements

• Post-graduate or tertiary qualifications for Marketing or Business Management, Digital Marketing, Data analytics and platform development from a reputable university
• Or tertiary qualifications with significant digital experience gained from a reputable consumer or B2B brand, or a digital agency or technology development company.
• Ideally working with Salesforce.com, Marketing Cloud or Adobe
• Experience in Medical Devices industry and/or working across Asian markets with proficiency in one or more Asian languages being advantageous
• 12-15years of content/retention/data management and analytics / project management experience gained at a country, regional or global level, in a fast-paced and competitive market setting.
• Strong content creation management and delivery for both HCP/Customer approach model, inclusive of proven experience in developing and delivering CRM strategies for a business, resulting in an increase in customer value and revenue.
• Develop Customer and HCP Journey Mapping analyzing touchpoints, using the end-to-end process from brief to execution and performance analysis to maximize loyalty and retention opportunities.
• Proven experience in leading a CRM campaign leveraging retention platform (i.e. SFMC or any new channel, tools) from its conceptualization to its successful completion, creating high quality reports and documentation for both internal and external audiences to further enhance CRM efforts.
• Experience in budget development and the establishment of procedures for the purpose of monitoring progress against the business plans and objectives and ensuring the best application of finances and other resources.
• Verbal and written communication skills are essential for this position where effective execution of cross-functional collaboration is highly dependent on the clarity of communication.
• Ability to inspire trust in others and build positive internal and external relationships, bringing people along with a unified vision and towards a common goal.
• Analytical skills, ability and keen interest conducting analysis of data and deriving insights
• Technical digital competency, knowledge and experience required include:
• Data strategy experience across 1st, 2nd, and 3rd party data
• Knowledge of buyer behavior, path to purchase or decision science models
• Experienced user of Google Analytics, Adobe Analytics, Excel, other Power BI tools
• Ability to formulate and analyze data using Excel and SQL, as well as mobile, cloud and app user analytics.
• Knowledge of key digital analytics (Lifetime value, MAU, DAU, retention or life-cycle segmentation, attribution)

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

• Strategic development and execution of marketing plans and tactics for FreeStyle Libre to drive market penetration and accelerate profitable sales growth.
• Drive brand awareness and adoption via multi-channel marketing, including healthcare professionals, direct-to-consumer and community activations.
• Establish and maintain robust marketing processes to drive seamless execution and a measurement culture to track progress and effectiveness.

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement annual business plans to achieve business targets
• Plan and execute marketing activities flawlessly, working closely with cross-functional teams and partners
• Localize the global brand campaigns when necessary and execute 360 across all relevant channels HCPs, consumer, e-commerce, CRM and retail
• Develop and implement 360-communication plan with traditional and digital media and other consumer touchpoints, working with local media agencies, country manager, distributors and sales teams
• Track and articulate market performance, trends (e.g., digital media, social listening, competitive tracking, medical, regulatory, technological, social, environmental, and legal). and identify their impact on the business to influence business strategy, identify future risks and opportunities and ensure the business is delivering upon its growth targets.
• Demonstrate excellent project management skills
• Work collaboratively with Area and local cross functional teams to execute marketing initiatives with success, as well as identify further opportunities for Freestyle Libre.
• Analyze ROI of advertising and promotional investments to optimize the mix
• Monitor brand performance and marketing budget to ensure it meets KPIs on sales and profitability
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• One direct report

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• A basic degree in business studies, marketing, or any sciences
• 6+ years of consumer marketing management experience gained at a country, regional or global level of an MNC; experience in HCP marketing will be an added advantage
• Preferably in the pharmaceutical and/or FMCG Health or OTC /medical device industry
• Knowledge & experience in diabetes category will be advantageous
• Versatile, result-oriented, energetic / dynamic personality & passionate about branding
• Innovative & resourceful person that thinks out of the box to deliver creative and cost-effective branding strategies
• An excellent communicator, both verbally & in writing
• Intimate knowledge of marketing mix tools and application know-how
• In-depth understanding of the workings of strategic & operational marketing, business planning & current healthcare marketing best practices
• Organizational skills & operational rigor to ensure effective execution of plans
• Achieve Plan sales and margin
• Achieve new users and retention targets

JOB RESPONSIBILITIES:

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Main tasks include receiving patients at Reception counter/lounge, assist with Patient Registration, Billing/Payment and other administrative front-desk tasks.

• Assist with ad-hoc tasks assigned by the Management.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

About Us:

We are a global leader in technology and data services, offering innovative solutions to clients worldwide. We are currently seeking a Customer Service Engineer to join our team in Singapore. This role is critical in providing technical support to our customers and ensuring that they receive timely and effective solutions to their technical issues.

Job Summary:

The Customer Service Engineer will be responsible for providing technical support to customers, troubleshooting and resolving issues related to our products and services. You will work closely with both local and remote teams to ensure that customer support requests are resolved efficiently. This role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Technical Support for Customer:

· Provide first-line technical support to customers for issues related to our products, services, and systems.

· Diagnose and troubleshoot technical issues, including software, hardware, and networking problems.

· Collaborate with internal technical teams to resolve complex issues and escalate problems when necessary.

· Ensure timely resolution of support tickets, adhering to established service-level agreements (SLAs).

· Coordinate with Customer Service Team in other site, to provide smoothly 7/24 support experience for our global customers.

2. Customer Communication:

• Communicate effectively with customers to understand their technical issues and provide clear, concise solutions.
• Provide regular updates to customers on the status of their support requests, ensuring transparency and trust.
• Conduct remote troubleshooting and support sessions with customers to resolve issues in real-time.

3. Documentation and Reporting:

• Maintain detailed documentation of customer interactions, issues, and resolutions using the company’s ticketing system.
• Provide regular reports on support activities, including issue trends and resolution times, to senior management.
• Contribute to the development of internal and external knowledge bases by documenting common issues and solutions.

Qualifications:

• Bachelor’s degree in a related field (e.g., Information Technology, Computer Science, Engineering) or equivalent experience.
• 2-4 years of experience in a technical support or customer service engineering role.
• Strong technical knowledge in IT infrastructure, networking, system and software troubleshooting.
• Language Requirements:
  • Fluency in English and Chinese (Mandarin) to communicate with local customers and teams.
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues.
• Strong customer service skills, with the ability to provide clear and concise technical guidance to non-technical customers.
• Experience using support ticketing systems (Jira).

Preferred Qualifications:

• Familiarity with data center operations, cloud services, or IT infrastructure.
• Experience supporting global customers across various time zones.
• Knowledge and expierence of NVIDIA AI Infra eco-system is a plus.
• Knowledge of Linux System Administration, or AI development, training or inference is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with potential on-call responsibilities to handle urgent customer issues.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A fast-paced, dynamic, and collaborative work environment.

Attachment Description

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

3. Plan and organise all business development & marketing activities

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

5. To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

1. Outstanding interpersonal and communication skills as well as a good work attitude.

2. Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

3. Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Attachment Duration

- 6 months

Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's up-&-coming Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The hotel's design reflects the vibrant, creative and energetic culture of Singapore's expanding Central Business District (CBD), as well as the inspiring and unscripted style set forth by Andaz. At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

Come join us to express your Andaz as Senior Sales Manager / ADOS if the following describes you.

You are an experienced and dynamic sales specialist who believes that the sky is the limit. You hold established relationships close to your heart and is always striving to go the extra mile for customer satisfaction. As an Associate Director of Sales, you lead by example in providing leadership in all selling activities within the hotel, working closely with related departments to maximize sales for the hotel.

Requirements

• Minimum 3 years of recent work experience in corporate or business development role within the hotel industry.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Flair for in-person or virtual presentations; keen eye for details; customer-focused and creative problem-solving attitude.
• Proactive and goal-getter attitude with ability to build lasting business partnerships.
• Ability to juggle multiple priorities and ongoing projects.
• A relevant diploma or degree in Hospitality or Tourism Management will be ideal.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **