Salary: Basic $4,500 - $5,000 + handphone & transport allowances + VB
Time: Monday - Friday (8.30am to 5.30pm) & alternate Saturday (8.30am to 12.30pm)
Location: Raeburn Park

Responsibilities:

• Manage daily operational activities.
• Manage cost recovery.
• Manage customer feedback/complaints and service recovery.
• Manage all matters relating to vehicle maintenance, repairs, breakdown, accidents and claim settlement.
• Manager operation and maintenance of GBCR vehicle fleet.
• Manage LTA compliance and reporting.
• Manage new rental and projects.
• Develops and implements preventative maintenance programs.
• Manage repair and maintenance budgets.
• Vendor management and relationship.
• Resolve escalated issues arising from operations and requiring coordination with other departments.
• Fleet planning, utilisation and vehicle movement.
• Manage staff welfare, discipline, work performance and HR matters.
• Take lead of all matters within the department and company.

Requirements:

• At least 2 years of relevant experience.
• Min GCE 'O' Level or Diploma.
• Possess Class 3 driving license.
• Proficient in MS Office.
• LTA Compliance and Accident claims knowledge.
• Independent, resourceful and possess a high level of personal drive and commitment in work, responsible, positive with a can-do attitude.
• Able to lead, team-player and able to work well under pressure (able to handle staff and customer issues calmly and professionally).

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Toh Qiu Wei | EA Personnel No.: R23116260

Duties to Be Performed:

Project Manager – Mechanical Systems will work on designing and delivering mechanical systems for industrial properties in semiconductors, electronics, biopharma, and related industries. The mechanical systems include Cleanroom, HVAC, ACMV, exhausts, vacuum, condenser, chilled water, process and process cooling water, fire water, and associated ducts and pipe works. The Duties/ Responsibilities of the Prospective Candidate are,

• Responsible for Concept / Basic / Detail design for Mechanical systems inclusive of Cleanroom, HVAC, ACMV, exhausts, vacuum, condenser, chilled water, process and process cooling water, fire water, and associated ducts and pipe works

• Engineering design of Cleanroom, HVAC, ACMV, exhausts, vacuum, condenser, chilled water, process and process cooling water, fire water, and associated ducts and pipe works for new/ existing production building

• Conduct feasibility study and conceptual design of Mechanical Systems throughout all technological aspects

• Review of Cleanroom, HVAC, ACMV, exhausts, vacuum, condenser, chilled water, process and process cooling water, fire water, and associated ducts and pipe works in preparation for testing and commissioning and validation

• Coordination and engineering in regards of R&D Equipment requirements

• Provision of engineering service for tendering, conduct site show round and brief bidders

• Develop a detailed project plan to monitor and track progress

• Create and maintain comprehensive project documentation

• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

• Coordinate internal resources and third parties/vendors for the flawless execution of projects

• Clearly define and align inter-discipline technical interfaces and scope demarcation

• Work with CAD drafters and BIM modeler to guide, check and carry out field verification with them.

• Prepare SOW (Scope of work) for bid package, including BOM for form of tender.

• Calculate system OSE (Operating System Efficiency) of chilled water system to meet MEES requirements.

• Frictional loss calculation for fan and pump head and estimation of power requirements.

• Perform psychrometric analysis on system design

• Trouble shooting of design and construction related problems and develop solutions accordingly

• To promote safe working practices and to protect the health and well-being of Employees, contractors and Customers.

• Liaising with QA / QC Engineers to ensure they are aligned with the requirements of the specification.

• Support during Construction Stage

Job / Skills Requirement:

You should have a bachelor's degree in mechanical. You should have sound experience in mechanical systems in designing and installation works related to semiconductors, biopharma, laboratories, data centers, or process buildings.

You should be familiar with both Singapore and Malaysia’s latest codes, standards, guidelines, regulations, and authorities requirements. Your familiarity with available equipment, modern technology, construction methods, and CAD/ BIM is an added advantage.

You should be able to advise clients and engineers on project execution, supervising progress, and quality of work.

Able to Travel/ Relocate

Laser Beam Printer New Products Development Support

- Cooperate with Cleint and CANON HQ. to achieve the development of new products on both engines and catridges

- Investigation on problems relating Client testings and conduct measurements required for development

- Conducting rework engines or cartridges when needed

- Connect and report between Client & CANON HQ, relating schedule, concept and technical issues for each programs

Current Products Quality Support

- Cooperate with Client and CANON HQ to confirm the status of quality issues and to solve

- Report status to CANON HQ on urgent issues

- Connect communications between Client and CANON HQ.

Market survey for New Products Development

- Conduct market research when necessary

- Cooperate with other optimal sections of CSPL internally or other Canon group companies for each cases

- Report results to CANON HQ

Job Requirements

•  Minimum 10 years working experience.
•  Minimum 10 years printer related R&D experience.
•  At least a bachelor degree in Engineering, or a related field is required.
•  Possess good knowledge of R&D.
•  Good project management skill.
•  Strong organizational and leadership skill.
•  Knowledge of Microsoft Word, Excel, and PowerPoint.

Role Description:

The Operations Manager plays a crucial role in ensuring the effective management of operations within our company. This position involves overseeing various aspects of the business, including staff management, customer service, inventory control, and facility maintenance. The Operations Manager works closely with department heads and senior management to develop and implement strategies to improve operational efficiency, enhance customer satisfaction, and drive business growth.

Specific Responsibilities:

1. Trainee to learn and understand the salon's operations, policies, and procedures.They will conduct comprehensive research on the beauty and personal care industry, including market trends, consumer preferences, and competitive landscape. Analyze industry reports, market data, and consumer insights to identify emerging opportunities and potential challenges. Review competitor strategies, product offerings, pricing models, and marketing tactics to benchmark against industry standards.

2. Trainee to gain in-depth knowledge of the salon's product lines, treatments, and services. Assist in front desk duties, including greeting customers, scheduling appointments, and answering inquiries.

3. Trainee will conduct a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to assess the internal and external factors impacting the company's operations. Synthesize findings to identify strategic priorities, areas of differentiation, and potential growth opportunities. They will also learn to map out existing operational processes, from customer acquisition and appointment booking to service delivery and post-service follow-up.

4. Trainee to develop quality assurance protocols, standards, and procedures to ensure consistency, reliability, and excellence in service delivery. Implement quality control mechanisms, such as customer satisfaction surveys to monitor service quality and identify areas for improvement.

Design and implement strategies to enhance the overall customer experience across all touchpoints, from initial inquiry to post-service follow-up. Personalize customer interactions, anticipate needs, and exceed expectations to foster loyalty and advocacy. Leverage customer relationship management (CRM) systems, feedback channels, and data analytics to gain insights into customer preferences, behaviors, and sentiment.

5. Review existing supplier contracts, agreements, and relationships to assess performance, reliability, and cost-effectiveness. Identify opportunities for consolidation, renegotiation, or diversification of vendor partnerships to optimize supply chain efficiency and mitigate risks. Develop supplier scorecards or performance metrics to evaluate supplier performance and establish continuous improvement initiatives.

6. Trainee will participate in inventory management activities, such as stock replenishment, product ordering, and vendor communication. Provide support to the director in daily operations, including salon setup, maintenance, and cleanliness.

7. Build and maintain strong relationships with newand existing clients by ensuring personalized service, addressing feedback and complaints promptly. Collaborate with the director to develop and implement strategies for business growth and profitability. Identify opportunities for new service offerings, or loyalty programs to attract new clients and increase revenue.

8. Trainee to reflect on the achievements, challenges, and lessons learned during the development plan period. Conduct a comprehensive performance review and evaluation of the effectiveness, impact, and ROI of operational initiatives and improvement projects. Gather feedback from customers to gain insights into areas of strength, weakness, and opportunities for improvement.

9. Trainee will continuously update knowledge and skills in beauty services through online courses and self-study. Stay informed about industry trends, new products, and techniques to remain competitive in the market.

Competencies:

1. Orientation, Industry Research and Market Analysis

2. Product and Service Knowledge and Customer Interaction

3. SWOT Analysis and Workflow Analysis

4. Quality Assurance, Customer Experience Enhancement and Relationship Management

5. Performance Metrics, Supplier and Vendor Management Optimization

6. Inventory Management and Operational Support

7. Client Relations and Business Development

8. Reflection and Performance Review

9. Continuous Learning and Development

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3200

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to will be developing strategy and framework for Ferrero to compete in two growing channels in Southeast Asia: Out-of-home (OOH) and eCommerce and will lead the development of the channels along with building the required tools for transfer of knowledge across different departments. The role drives collaboration and supports local negotiations at a country level, with the ownership of establishing, leading and expanding the channels across Ferrero SEA.

Main Responsibilities:

• Define and execute the strategic roadmap for OOH and eCommerce with key partners
• Lead the market share growth strategy by brand/category/Retailers and OOH & Online Sales growth (as per target) in close collaboration with all the key stakeholders
• Accelerate knowledge transfer across different functions and departments
• Manage channel investments and performance ensuring proper KPI placement to achieve the set ROI targets & profitable channel growth
• Leverage on Shopper insights to develop tools and practices to manage OOH/ Online Retailers, further support the deployment of the eCommerce regional/group strategy, driving online category growth
• Lead the promotional planning and annual budgeting process in close collaboration with Cluster and Country Manager guidelines
• Guarantee excellent execution of the plans across the different channels
• Work closely with the global OOH/ eCommerce team to ensure proper implementation of the global digital commerce framework
• Identify new OOH/ eCommerce trends and opportunities with the support of Consumer/Shopper Insights for growth and adapting the strategy(ies) accordingly
• Set up the dashboard regionally in order to track our presence and placement across all ecommerce platforms
• Provide monthly performance reporting across the region

Who we are looking for:

• ​​​University Degree in Business Administration, Economics or other relevant discipline
• 7+ years of relevant commercial experience with E-Commerce experience required and OOH channel experience preferred
• Good understanding of FMCG and Online Retailers’ experience is preferred
• Ability to analyze category and product trends and translate them to executable strategies
• Project management skills required, along with advanced communication and presentation skills
• Ability to work in a matrix organization and across teams, with good stakeholder management
• Thorough knowledge of retail E-Commerce activities, including promotions, financials, and operations
• Deep knowledge of online retailer policies/procedures
• Knowledge in developing and implementing advertising programs and merchandising tactics
• Budget management and control, strong analytical skills
• Effective interpersonal skills to develop robust business relationships, adaptability and flexibility
• Strong problem solving and collaboration skills
• Customer Systems/Portal experience preferred
• Advanced MS Office, SAP is considered a plus
• Fluency in English, written and spoken

Job Title: Strategic Partnership Manager

Company: UGK's Limousine Pte Ltd

Location: Singapore

UGK's Limousine Pte Ltd is a leading provider of luxury transportation services, catering to the discerning needs of our clients with our fleet of premium vehicles and impeccable service. We are currently seeking a dynamic and results-driven Strategic Partnership Manager to join our team and drive the expansion of our strategic alliances and partnerships.

Responsibilities:

• Develop and implement a strategic partnership strategy to expand UGK's Limousine Pte Ltd's network of partners and affiliates.
• Identify and cultivate relationships with key stakeholders, including hotels, event planners, travel agencies, corporate clients, and industry associations.
• Negotiate and finalize partnership agreements that align with the company's objectives and enhance our service offerings.
• Collaborate cross-functionally with sales, marketing, and operations teams to leverage partnerships for business growth and customer satisfaction.
• Monitor and analyze partnership performance metrics, providing insights and recommendations for optimization.
• Stay abreast of industry trends, competitor activities, and market opportunities to identify potential partnership prospects.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field. MBA preferred.
• Proven experience in strategic partnership management, business development, or sales, preferably in the transportation, hospitality, or travel industry.
• Strong negotiation, communication, and interpersonal skills, with the ability to build rapport and influence decision-makers.
• Strategic thinker with a track record of developing and executing successful partnership initiatives.
• Analytical mindset with the ability to interpret data and metrics to drive informed decisions.
• Self-motivated and results-oriented, with a proactive approach to problem-solving and achieving targets.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health benefits package.
• Opportunities for professional development and career advancement.
• Collaborative and inclusive work environment.
• Access to company vehicles for business use.

If you are passionate about forging strategic partnerships and driving business growth in the luxury transportation industry, we invite you to join our team at UGK's Limousine Pte Ltd. Please submit your resume and cover letter outlining your relevant experience and qualifications to [email protected]/[email protected]

UGK's Limousine Pte Ltd is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Description

• Plan, develop and implement sales and marketing strategies to drive business growth, and enhance brand awareness of architectural glass products in Asia and Oceania.
• Plan and execute capacity allocation of glass products in the above-mentioned regions, in collaboration with suppliers.
• Establish differentiation of sales activities and services to cater to specific market needs.
• Conduct general market research to keep abreast of trends and competitor’s marketing movements.
• Work with sales staff to develop pricing strategies to maximize profits and market share, while balancing with customer satisfaction.
• Establish and maintain relationships with clients to ensure customer satisfaction and loyalty.
• Manage channel distribution partners.
• Establish annual budgets, and monitor revenues and expenses.
• Prepare monthly management reports for the MD and headquarters in Japan.
• Ensure that the above-mentioned activities and systems comply with requirements of headquarters in Japan.

Job Requirements

• Fluent in Japanese (Level N1) to communicate with headquarters in Japan and other overseas offices.
• Bachelor’s degree.
• At least 8 years of experience with and strong knowledge of architectural glass products and other construction materials.
• At least 4 years of experience with and strong knowledge of products, industry prospects, technical requirements, market potential and key stakeholders related to smart glass.
• Broad experience in strategy formulation, policy deployment and management systems (e.g. sales, marketing).
• Effective interpersonal and communication skills, comfortable with interacting with people of diverse cultural backgrounds.
• Strong analytical, negotiation, leadership, organizational, project, team management and supervisory skills.
• Ability to handle pressure and effectively resolve complaints and issues.

PRODUCT AREA

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

JOB DESCRIPTION

Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

Qualifications

JOB RESPONSIBILITIES

• Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams.
• Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals. Meet regularly with individuals to discuss performance and development and provide feedback and coaching.
• Develop the mid-term technical vision and roadmap within the scope of your (often multiple) team(s). Evolve the roadmap to meet anticipated future requirements and infrastructure needs.
• Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems.
• Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).

MINIMUM QUALIFICATIONS

• Bachelor’s degree, or equivalent practical experience.
• 5 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
• 3 years of experience in a technical leadership role; overseeing strategic projects, with 2 years of experience in a people management, supervision/team leadership role.

PREFERRED QUALIFICATIONS

• Master's degree or PhD in Computer Science or related technical field.
• 3 years of experience working in a complex, matrixed organization.

Reporting to the Assistant Director, Communications,

You will develop a framework that would facilitate greater community engagement and volunteerism aligned to the vision and mission of SingHealth Community Hospitals (SCH). You will raise SCH’s good corporate citizenship endeavours through management and development of community outreach projects with government, commercial and VWOs.

You will engage volunteers and corporate partners in patient engagement programmes and activities in support of Social Prescribing to enhance patient experience and satisfaction. You will lead in the development of fundraising strategies and donor management for internal and external prospects for SCH. You will lead the hospital’s fundraising efforts, including identification, engagement, solicitation and stewardship of donors, and formulating cases-for-support.

· Preferably Bachelor’s degree in Arts and Social Science

· At least 8 years’ experience in community relations and fundraising in a service-oriented organisation with 2 years of managerial/ supervisory experience

· Strong interpersonal relations, resourceful

· Effective written and verbal communication skills

· Ability to work independently

Job Overview

As Community Manager for Thailand, you will play a key role in World of Warships’ Franchise success in APAC by driving the product’s narrative in our major Thai-speaking communities. You will be the face of the product, and you will work closely with the local, regional, and global teams to ensure campaigns are tailored to your audience

Reports to

Regional Community Manager, WoWS Franchise, APAC

What will you do?

Responsibilities include but are not limited to the following:

• Take the lead of all community activities in/for Thailand
• Become the point-of-contact for WoWS Thai community for internal and external stakeholders
• Act as a bridge between local and regional/global
• Measure, monitor, and create detailed reports on community sentiment, concerns, and suggestions as well as community engagement performance
• Drive the daily execution and growth across social, community, and influencer programs, set priorities, and do what it takes to achieve the team’s strategic goals
• Work with other country’s community managers to gather input on regional and cultural differences to ensure campaigns are tailored to be impactful and appropriate regionally and locally
• Research the latest trends and best practices to stay up to date on community trend

What are we looking for?

• At least 3 years in gaming community or consumer marketing experience in either Social media marketing or Digital marketing or event marketing
• Supporting Thai speaking payers community role, proficiency in Thai is a must.
• International mindset and culturally sensitive
• Self-starter, Goal oriented, and problem-solving mindset
• Process and data-driven approach
• Willing to be on camera and/or participate in live streams
• Resilient and willingness to stay in learning zone

What additional skills will help you stand out?

• Active player of World of Warships PC or its franchise
• Streaming experience or open to streaming
• Excellent Project management skill
• Fluent English
• Additional Asian language is a plus
• Enjoy challenges to grow and explore various fields of the gaming industry

The Role

This position will be responsible for supporting the administrative services in the planning, organising, and implementing various administrative functions and initiatives in the Corporate Real Estate (CRE) function.

Job Responsibilities

• Coordinate and manage all aspects of CRE activities, including facilities management, lease management, workplace safety and security
• Support CRE-related administrative activities such as granting physical access to the Singapore offices, creating access pass, creating new access groups, overseeing maintenance of the physical security systems, assisting in extracting physical security reports, performing annual validation checks and reviewing security video footages
• Conduct inspection of facilities within corporate offices, and liaise with technical team to rectify any faults.
• Ensure smooth operation and maintenance of the audio visual (AV) system, whilst keeping an up-to-date inventory for auditing purposes.
• Assist the department the various activities related to Business Continuity Plan (BCP) and fire safety programmes
• Participate in planning, execution and completion of outfitting projects for both local and overseas offices, ensuring adherence to budget, schedule, and quality standards.
• Support in space planning drafting using AutoCAD.
• Attend to complaints/feedback promptly.
• Raise work orders and track the status of the work orders to ensure timely completion.
• Prepare requirement specifications for procurement-related contracts (General, CRE and ad-hoc A&A work).
• Assist in the asset management under the care of the department including periodic asset verifications.
• Assist in ad hoc projects from time to time, including rendering assistance to the department’s other sections (Procurement & Services, and Office Administration) as and when required

Job Requirements

• Degree in Administration, Building or Facilities related disciplines.
• Minimum 5 years of managerial experience in administration, office management or facilities management.
• Knowledge in building and M&E systems.
• Candidate who are proficient in AutoCAD will be an advantage.
• Experienced in leading teams and possess excellent planning and organisational skills.
• Possess good interpersonal skills and communication.
• Able to adapt to frequent shifting priorities in a fast-paced environment.

Job Summary

This is an Asia Pacific regional role based in Singapore with responsibilities for the management and execution of bulk and parcel freight (Air/Ocean/Road) to our warehouses, indirect sales, and retail business segments. This person will oversee the day-to-day operations, and manage our carriers and freight forwarders in order to drive performance and operational capabilities. This person also is a key contributor in cross functional projects to support new Geo and Retail expansions.

Key Qualifications

• 8-10 years experience in the logistics industry across bulk and parcel freight. Bachelor degree or equivalent experience with related major.
• Strong functional knowledge on domestic air/road/train freight and parcel market, e-commerce fulfillment/delivery mode, good practices, industry benchmarking.
• Proven knowledge in customs import/export processes, as well as other local import requirements.
• Strong vendor management skills and working experience with major 3PLs in APAC.
• Experience with a B2B or B2C leading company is preferred, experience with or in a Technology based vertical would be beneficial.

Description

• Drive 3PLs for operations excellence around on-time execution, losses and damage, track & trace, freight payment metrics.
• Collaborate with 3PLs for pivotal initiatives around capacity management, volume fluctuations, cost savings, process/system improvements and sustainability focus.
• Apply freight forwarder resources to ensure operations execution, shipment status reporting and exceptions management, and timely resolution of shipment issues.
• Support of new product launch processes including finished goods and service level components.
• Continuous developments in e-commerce & retail fulfilment optimisation, and embrace the cost effective solution with high CSAT.
• Periodic review of 3PL infrastructure and partners to ensure support for scale and growth.
• Ensure redundancy in supply chain network for critical lanes and segments.
• Manage vendor closely to ensure they have a proper team structure in place aligned per our need and have clear goals aligned with yearly plans.
• Drive Green initiatives to reduce carbon footprint by optimising operations and identifying alternative shipping methods.
• Comfortable with generating and interpreting data to drive operational CIPs.

Education

Bachelor Degree or equivalent

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Mediacorp has the widest range of media platforms in Singapore spanning digital, television, radio, print and out-of-home media. Its mission is to engage, entertain and enrich audiences. We are seeking a Product Manager who is passionate about delivering innovative products and services to join our Digital News and Lifestyle team which is the custodian for marketing leading products such as Channel News Asia (CNA.Asia), Today, 8world, Berita and Seithi. The ideal candidate has experience in working with designers, developers, editorial teams and business owners. The candidate will be analytical, solutions focused, and able to execute product initiatives across multiple business units simultaneously.

Job Responsibilities

• Create and manage roadmaps; manage prioritisation and execution; manage timelines for assigned products across the lifecycle
• Take a data-driven approach to product development
• Manage multiple cross-functional internal / external stakeholders in driving the product roadmap
• Work with UX, Product Engineering and service delivery leads in developing and execute product plans
• Work with digital sales teams to develop digital monetization sellable opportunities
• Identify ongoing product enhancement opportunities for various Business Units in order to help them grow reach and engagement
• Create business cases & technical documentation for new features or products by gathering requirements, costs and market insights
• Working with the UI/UX lead on wire framing and prototyping
• Act as project lead for specific roadmap items
• Create user stories and acceptance criteria for development sprints
• Ensure that BU requirements are met via constant feedback loops
• Understand emerging digital trends and assess local market impact

• Bachelor's Degree with at least 4-6 years' experience in Product Management
• An expert practitioner of Agile product development principles
• Experience launching digital products or services from idea to execution, managing and building mobile and web products with depth of knowledge of paid, owned and earned digital media platforms
• Strong understanding of the Digital landscape and innovation trends and understanding of market and consumer research and deriving data/research driven consumer insights and strong knowledge of digital marketing and related technology
• Experience in developing and innovating new ad products and experience in user-centric design processes and expert in MS Powerpoint and ability to develop professional presentation quickly
• Familiarity with Web development technologies, including content management systems, HTML and JavaScript, knowledge and experience using product management tools e.g. JIRA
• Excellent time and project management skills, able to manage multiple projects with varying schedules simultaneously
• Multi-language skills (Bahasa Indonesian, Bahasa Melayu, Mandarin) is an advantage as this role requires to manage some translation for Berita products or 8world products

Duties and Responsibilities

• Involved in the direct sales process by managing new and existing accounts
• Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)
• Drive sales revenue growth through new project identification, creation and cross-sell opportunities.
• Forecast and report activity accurately in line with the sales target allocation
• Identify major projects within the accounts and running activities to build a strong client relationship
• Serves as a key point of contact between the client and the organization
• Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs
• Craft high-level relationships within assigned accounts to win incremental product and services business
• Responsible for preparation and submission of bids documents and proposals
• Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

• Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector to achieve revenue/sales targets
• Validated track record of over-achievement
• Able to build and execute on an account plan with a security approach
• Adept at communicating with a largely technical audience
• Able to conduct product demonstrations
• Experience in applying solution-selling methodologies to improve corporate revenue growth
• Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

• Good all round knowledge of Security Market in commercial sector
• Direct touch sales combined with experience working in a matrixed organisation
• Good interpersonal, communication and presentation skills
• Self starter
• High level of attention to detail
• Relevant security diploma, certifications or security vendor certifications is preferred

In this role, you will be a key part of FP&A process for the entire MIMS group. You will support CEO and business unit leaders by timely generating reports/analysis, leveraging your financial and strategic thinking skills.

Job Responsibilities:

The role and responsibilities of FP&A Senior Analyst is to support either of entire company or a specific business unit out of 5 ones.

· Company level strategy planning and execution support

o Support company level strategy planning, including discussion with senior management and preparing materials for their decision-making

o Manage and execute budgeting and forecasting at company level

o Prepare monthly reporting materials in relation to business progress and give sharp implications to management through analysis

o Improve operational process to enable the above activities by collaborating with BPR team under Corporate Planning

· Business unit level strategy planning and execution support

o Support specific business strategy planning, including discussion with business heads and preparing materials for their decision-making

o Manage and execute budgeting and forecasting at business level

o Prepare monthly reporting materials in relation to business progress and give sharp implications to business heads through analysis

o Design and monitor KPIs which fit to the business strategy

o Improve operational process to enable the above activities by collaborating with BPR team under Corporate Planning

· Others

o Organize and facilitate Executive Committee meetings and the similar

o Ad-hoc projects to deal with company-level material matters

Requirements:

· More than 3 years experience of Corporate Planning or Finance related field

· Analytical ability and insight enabling to find implication to business strategy based on financial data

· Commercial and business acumen and ability of understanding multiple business models and their strategy deeply

· Effective written and oral English communication skills

· Persistence and strong sense of responsibility

· Self-driven and passionate professional

· Advanced analysis and data process skill using MS Office Excel (Formula, Power Pivot

·Skills of Power BI preferred

· Work experience of improving complicated business process across teams preferred

Job Description:

• Overall, in charge and responsible for various system supporting customer services.
• To be responsible for Infra for company’s System supporting and maintaining
• DNS Servers, Postfix, VMware Cluster, Cpanel
• Acronis, Veeam Backup solution
• Window Server Operations System and Linux
• Monitoring servers like Nagios and Cacti
• Implement and support third party cloud services.
• Manage and guide a group of system engineer to ensure smooth operation of day-today business.
• Involve in providing solution to customer requirement related to system services
• Maintain service SLA for system services through continuous improvement of system
uptime.
• Plan and design expansion of system infrastructure as business grows.
• Maintain the security of the system servers through industry best practices.
• Hands-on troubleshooting of system related issues.
• Support scripting for the related supported applications
• Meeting customer and site installation when required.
• Perform service request and changes related to system services.
• Maintenance of back-up events and monitoring systems

• Create and maintain programmatic and technical documentation to insure efficient planning and execution

• Responding to, solving of, first and second line incidents and monitoring all systems elements.

• Standby for after office hours escalations.

Reqiurements:

• Diploma or Degree graduate.

• Strong knowledge of managing system servers under Window OS and Linux

• Strong knowledge of managing storage system supporting physical and virtualization environment.

• Good knowledge of IP networking and Security

• Acquired valid Microsoft certifications and related Linux certification.

• Acquired related virtualization certification.

• Self-motivated, right attitude, independent and always keen to learn new technologies.

• Good analytical skill and problem-solving ability.

• Dedication to customer service and customer satisfaction

JOB DESCRIPTION

· Lead and mentor the marketing team, providing guidance, feedback, and support as needed

· Foster a collaborative and high-performance culture within the marketing department

· Set clear goals and objectives for team members and evaluate performance regularly

· Manage digital marketing channels such as websites, email marketing, social media, and online advertising

· Develop and implement digital marketing campaigns to drive traffic, engagement, and conversions

· Utilize analytics tools to track and analyze website and social media performance, making data-driven decisions

· Oversee the creation of marketing collateral, including brochures, advertisements, and promotional materials

· Plan, coordinate, and execute marketing campaigns across various channels, including digital, print, and social media.

· Monitor campaign performance and analyze key metrics to optimize results and ROI

· Conduct market research and analysis to identify trends, opportunities, and consumer preferences

· Collaborate with cross-functional teams to align marketing initiatives with overall business goals

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Customer Relation Officer Responsibilities:

• Taking part in brainstorming sessions and suggesting innovative ideas.
• Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.
• Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that will be sent to the public.
• Assisting with the organization and execution of various media and PR events.
• Managing PR materials, filing, copying, and performing other clerical tasks.
• Answering phones, responding to emails and inquiries, and performing other administrative tasks.
• Managing calendars and media lists.
• Maintaining the PR database, documenting media coverage, and tracking PR metrics.
• Developing and maintaining positive relationships with clients, stakeholders, media, and vendors.

Customer Relation Officer Requirements:

• Experience with video production and editing.
• Excellent copywriting and editing skills.
• Experience with social media platforms.
• Outstanding computer skills, including experience with databases and design software.
• Strong communication, teamwork, and presentation skills.
• Good organizational and time-management skills.
• Attention to detail.
• Willingness to stay up-to-date with the latest industry trends and methods.
• May Include weekend, holidays
• Working Hours 6pm to 3am

Job Overview

The role of a Cyber Account Managers is responsible for effectively articulating the value of Ensign Infosecurity Cyber Security offerings to commercial prospects and clients through strategic selling skills.

Duties and Responsibilities

· Involved in the direct sales process by managing new and existing accounts

· Develop and lead security account plans and strategies for each assigned account using all available resources (executive sponsors, marketing, product partners, services BU, etc)

· Drive sales revenue growth through new project identification, creation and cross-sell opportunities.

· Forecast and report activity accurately in line with the sales target allocation

· Identify major projects within the accounts and running activities to build a strong client relationship

· Serves as a key point of contact between the client and the organization

· Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs

· Craft high-level relationships within assigned accounts to win incremental product and services business

· Responsible for preparation and submission of bids documents and proposals

· Work with technical resources to present a competitive analysis, proposals and solutions to response to client requirement

Requirements

· Experience selling integrated cyber security solutions (that bring together both hardware and software products) in large or complex deal in commercial sector ($500K+) to achieve revenue/sales targets

· Validated track record of over-achievement

· Able to build and execute on an account plan with a security approach

· Adept at communicating with a largely technical audience

· Able to conduct product demonstrations

· Experience in applying solution-selling methodologies to improve corporate revenue growth

· Track record of closing both tactical and strategic opportunities

Preferred Skills /Qualities

· Good all round knowledge of Security Market in commercial sector

· Direct touch sales combined with experience working in a matrixed organisation

· Good interpersonal, communication and presentation skills

· Self starter

· High level of attention to detail

· Relevant security diploma, certifications or security vendor certifications is preferred

Responsibilities

• Lead the overall day-to-day work of the security operations center in ensuring events and/or incidents are detected and responded to established process as per the agreed standing order.
• Recruit, manage, develop, and retain the SOC analysts.
• Develop and revise the framework, procedures and processes that are required to ensure daily operation in SOC.
• Develop and review the list of standard operational documents that are required in the SOC.
• Ensure the reports (monthly and periodically) are delivered accurately and timely.
• Train the SOC analysts to carry the daily operations in accordance to established framework, procedures and processes.
• Ensure strict compliance to the agreed SLA.
• Collaborate with various teams in Ensign in ensuring that that the services are onboarded promptly as per the scheduled plan.
• Collaborate with the OMs and ODs within Ensign to align the best practices in SOC operations and environment.
• Identify and manage service delivery risks and service improvement plan to define the means to address the gaps.
• Deliver a positive security outcome to drive Client Satisfaction, Retention and Growth.

Requirements

• BS/BA degree in Computer Science, Information Systems, or related discipline or equivalent experience.
• 8 or more years of professional work experience in the security IT field, with relevant experience in the maritime industry
• Experienced with operations in SOC environment.
• Proficient experience working in an Agile environment.
• Demonstrates broad knowledge of cybersecurity technologies, trends and strategy.
• Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
• Organizational, project management, interpersonal and communication skills (verbal and written).
• Ability to manage and prioritize multiple tasks and projects and assist/advise support engineers in establishing appropriate priorities as well as demonstrated ability to manage customer projects and portfolios.
• Strong interpersonal skills, ability to mentor/train staff and bring awareness to current and emerging threats.

JOB DESCRIPTION

· Assist in managing the end-to-end recruitment process, including job posting, resume screening, scheduling interviews, and conducting reference checks

· Coordinate recruitment activities such as job fairs, campus recruitment, and networking events

· Ensure timely communication with candidates throughout the recruitment process, providing updates and feedback as necessary

· Source and identify qualified candidates through various channels, including job boards, social media, networking, and referrals

· Conduct initial screenings and assessments to evaluate candidate qualifications and fit for specific roles

· Serve as the main point of contact for candidates, addressing inquiries and providing information about the company and job opportunities

· Maintain accurate and up-to-date records of recruitment activities, candidate information, and hiring metrics

· Generate recruitment reports and analytics to track key performance indicators and inform decision-making

· Assist in analyzing recruitment trends and identifying areas for improvement

· Provide support to the recruitment team in various tasks and projects as needed

JOB REQUIREMENTS

· Diploma in Human Resources, Business Administration, or related field

· Strong understanding of recruitment processes, techniques, and best practices

· Excellent communication, interpersonal, and organizational skills

· Entry candidates are welcome, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Office Management:

- **Coordination**: Coordinating office activities, such as scheduling meetings, managing calendars, and organizing travel arrangements.

- **Communication**: Facilitating communication within the team and with external stakeholders.

- **Supplies and Inventory**: Managing office supplies, equipment, and inventory.

Administrative Tasks:

- **Data Entry**: Accurate data entry for sales orders, invoices, and other relevant documents.

- **Reporting**: Generating regular reports on sales performance, inventory levels, and other relevant metrics.

- **Correspondence**: Handling emails, phone calls, and other correspondence related to sales and office matters.

Sales Administration:

- **Contract Management**: Ensuring compliance with contractual terms and conditions.

- **Sales Forecasting**: Assisting in sales forecasting and tracking sales targets.

- **CRM (Customer Relationship Management)**: Utilizing CRM software to manage customer information and track interactions.

Sales Support:

- **Customer Interaction**: The manager collaborates with the sales team to provide administrative support. This includes handling inquiries, assisting with order processing, and addressing customer concerns.

- **Documentation**: Maintaining accurate records of sales transactions, contracts, and customer interactions is crucial.

- **Quotations and Proposals**: Preparing and managing sales quotations and proposals for potential clients.

Skills and Qualifications:

- **Organizational Skills**: Effective time management, multitasking, and prioritization.

- **Attention to Detail**: Accuracy in data entry and documentation.

- **Communication Skills**: Clear communication with team members, clients, and suppliers.

- **Proficiency in Office Software**: Familiarity with tools like Microsoft Office (Word, Excel, PowerPoint) and CRM systems.

- **Sales Acumen**: Basic understanding of sales processes and customer relationship management.

- **Proficiency in ChatGPT and AI tools**: use different AI tools for different work purposes, increase work efficiency and work productative.

Job Overview

• Secure a good competence level for UD International markets to deliver good ownership experience and customer satisfaction.
• Develop and deliver professional commercial, product and retail management courses for UD
• Trucks respective international markets.
• Collaborate closely with market management teams and relevant Competence Development function to analyse the competence development needs in commercial, product and sales roles in the area of UD International market and to secure the relevant solutions.
• Actively create/coach/drive & support markets with effective and high-quality implementation of all learning & development solutions.

Key Responsibilities

Align CD initiatives with business requirements:

• Secure fulfilment of UD IS specific curricula based on business needs and priorities.
• Identify the commercial/product training courses that are considered mandatory by UD IS based on strategic objectives and projects.
• Identify the bottom-up market specific mandatory courses with each market management team based on local priorities.
• Develop annual training plan and training budget (Commercial/product)
• Based on CD Process, be responsible for overall project management including analysis of needs, design and develop training content, pilot & implement on all commercial and product training.
• Support markets to develop clear actions plans and corrective actions that will close key competence gaps and ensure follow-through on agreed actions.
• Set training target, create evaluation structures to obtain required outcomes and Return on Investment.
• Provide reporting as and when needed to hierarchical management.
• Customise/adapt and coordinate translation of material as and when needed.
• Source for training/material development/translation vendor with full adherence of the purchasing process and compliance.
• Leverage internal existing learning offerings from UD IS, UD Japan, UD Academy and other BA/BU. Work in close collaboration with the internal counterpart to source the suitable learning offerings.
• Support trainer development through the implementation of the trainer certification program and 360 feedback (training execution observation and feedback).
• Support the training execution and MS administration on other trainings as and when required (IT, driver training).

lmplement commercial and product training as per training plan and market needs:

• Implement commercial development "train the trainer" program through a planned delivery schedule and with consistent content and delivery standard.
• Coordination on vehicle needed for commercial/product training execution, plan for investment budget for commercial and product training.
• Monitor and guide commercial product trainers in implementation of the commercial/product development programs in their own regions/markets.
• Provide specialist support to commercial/ product training programmes in markets for key customers.
• Input commercial competency demand into new product project.
• Develop new components that can be incorporated within commercial/product training portfolio based on internal or external requirements e.g., videos, literature, App's etc (in the form of E-learning, ILT, self-study), including the need of language translation.
• Look into the possibility of sales/commercial assessment for the market, plan and execute the respective program, encourage participation from UD IS markets.

Manage vehicle launch training projects:

• Work in close collaboration with the relevant CD functions and commercial project team to support markets with the development and execution of new launch training implementation plans in line with market specific launch dates and requirements.
• Monitor and report the e-learning and IT implementation status on a regular basis to project team, and other stakeholders. Monitor the achievement of the Market Release Criteria for every market and highlight risks and concerns timeously to management.
• Identify and secure vehicles, marketing materials etc. required for the training delivery. Coordinate the ordering, distribution and invoicing process with the markets, and ensure compliance with the relevant policies and procedures.

lmplementation of Learning Management System (LMS):

• Implement theoretical and practical assessment tools to measure the transfer of learning.
• Monitor the successful completion of assessments using the MS System (Navigator).
• Drive the implementation of LMS (Navigator) across the markets, encouraging the enrolment of user into UD LMS.
• Create training courses in course library and with frequent update.
• Support the registration of user on commercial training course conducted by UD IS.
• Manage job role creation, curricula, training pass and training evaluation for commercial training.
• User upkeep in UD LMS.

Minimum Qualifications

• Broad knowledge of the commercial vehicle industry (heavy duty, medium duty trucks)
• Good experience working with commercial teams in the automotive industry
• At least 5 years of proven commercial training experience.
• Experience in LMS systems, Course Design & E-Learning creation preferred
• Fully proficient in MS Office applications
• Passion for & knowledge of competence development management and coaching
• Excellent skills in English language, verbal and written
• Excellent communication skills and interpersonal skills
• Fully proficient in presentation skills
• Good understanding of the business and environment with ability to convey the business needs into actions
• Good at networking – internal and external with ability to work with all levels of people including internal and external stakeholders (vendors, importers)
• Integrity and ethics, in line with the UD core values
• Strategic thinking with holistic view
• Team building and development
• Result and action orientation to meet business targets
• Able to adapt quickly to different environments and audiences

Objectives of this position:

· As a key member of the Corporate Development consulting team, the objective of the position is to lead assigned projects and initiatives with the focus on areas which fall under the responsibility scope of the CFO - Finance / Tax / Accounting / Legal / IT, driving the development and governance of our business.

· You will act as either the project lead or senior consultant in all aspects of project planning, organization, implementation and closure, following the INT defined standards in project management and Consulting

· You will work closely with cross-functional teams, including merchandising, QA, Production, Logistics, Artwork and Admin to optimise our organisation both structurally and process based to improve productivity.

What will you do?

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

· Define clear objectives and expectations with project sponsors upon starting out on engagements.

· Drive the initiation, analysis, planning, scheduling, and coordination of projects leading cross-functional teams

· Using quantitative and qualitative methods to observe, investigate and analyse current trends, process, procedures, data, gathered documents

· Draw conclusions from findings and develop summary statements taking into consideration needs and expectations

· Present options and recommendations for change based on analysis and conclusions

· Ensure project teams and departments execute analyss tasks as required, collaborating with cross-functional teams, including internal and external service providers, and internal stakeholders

· Work closely with and manage external service providers and consultancies to ensure effective advise and project implementation.

· Actively monitor the project scope and resources to meet the project schedule and

· Conduct regular project status meetings, provide progress reports, and effectively communicate project updates to stakeholders and senior management.

· Manage stakeholder expectations and requirements and drive effective change at all levels ensuring effective communication and project alignment.

What will you need?

· University graduate or above in Business Administration/ Project Management/ Operations Management

· Supply chain, trading, logistics or retail background is highly preferable

· PMP/PRINCE2 is preferred

· Minimum 8 years experience of project implementation with experience in trading or buying offices and or financial institutions

· Previous experience as a Project Manager in large scale projects

· Mature, self-starter, able to work under pressure

· Strong communication and relationship building skills

· Logical and methodical approach to problem solving with ability to think innovatively

· An excellent command of English is essential

What do we offer?

We are dedicated to fostering a family-friendly culture and work environment and am accredited as a Fair and Progressive employer by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience.

Market Leading Remuneration Package

• Annual Wage Supplement and discretionary bonus
• Life Insurance
• Medical Insurance

Supportive Environment

• Out Of Office leave for important appointments
• In-house training courses
• Training sponsorship scheme

Work-life Balance

• 5 day week
• Competitive Annual Leave (25 days per year)
• Charity, Community and Sporting Events

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.lidl.asia

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months.