We are looking for a business analyst as part of the core project team, who will be responsible for bridging the gap between customer needs and challenges and translating them into operational workflows and processes.

The successful candidate will be a key player in the delivery of port management information system projects and needs to be comfortable working with a cross competency team of project managers, service designers, UI designer and developers.

You will be part of a highly skilled and focused team, leveraging Wärtsilä’s significant R&D resources and networks with a direct impact on developing and implementing smart port technologies together with customers and development partners.

To be successful in this role one must be highly self-motivated and organized, with a keen eye for detail. There is also a need to be highly structured and be able to work with requirements documentation (Jira, excel or word documents). The position’s location is Singapore.

Experience level

Responsibilities:

· Work with product manager, product expert or project manager to identify customers' business requirements

· Ability to work with a team to identify and document customer operational workflows and processes - while understanding business context behind workflows

· Ability to identify end-user roles and responsibilities in relation to the system, to comfortably articulate to end-users on business benefits behind optimizing or automating workflows based on the Wartsila solution provided

· Create process maps or workflow diagrams to illustrate what aspects of the workflow will be automated

· Engage in regular dialogue with the program manager to ensure project alignment with broader project goals and milestones

· Be open to assisting in project tracking, risk management, and coordination of various project elements but in a supporting role to the project manager or program lead

· Work closely with a service designer to enhance service delivery and user experience within port operations. Contribute to the design of user-centric processes that optimize customer interaction and operational efficiency.

· Actively engage with customers to understand and document their requirements. Ensure that these requirements are comprehensive and accurately reflect customer needs.

· based on finalized requirements, to work with project managers in crafting test cases and criteria based on customer workflows

· be open to test and review built/configured application to ensure that developed work fulfils customer requirements and submitted work items

· be open to continuous improvement by incorporating customer feedback into ongoing service design and process optimization, ensuring that identified workflows are responsive to customer needs and industry developments.

Requirements

· A bachelor’s degree in business administration, operations management, or a related field.

· Minimum 5 years working experience with at least 3 years as a functional or business analyst

· Prior experience in port operations or a closely related field is highly desirable.

· Strong ability to analyze data, interpret customer requirements, and translate them into operational workflows.

· Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams.

· Understanding of agile principles and experience in participating in agile projects

· Familiarity with modern technology tools and software used in logistics and port operations.

· Ability to adapt to changing requirements and integrate customer feedback into service design.

· Ability to understand and converse in mandarin is a plus

· Familiar with Jira or Zoho is a plus

· Experience in managing projects is a plus

This role offers a unique opportunity to contribute to the efficiency and effectiveness of port operations, ensuring that projects are delivered successfully and meet the evolving needs of customers.

Job Description, Roles, and Responsibilities (Commissioning Manager):

A Commissioning Manager effectively manages, leads and supervises the entire quality & commissioning process including contractual deliverables. Coordinate with all departments to ensure a smooth handover from construction through to commissioning and client hand over, including extensive follow-up with contractors, vendors, and the client site team.

ROLES AND RESPONSIBILITIES

• Chair weekly Commissioning meeting with vendors
• Chair daily site Commissioning Meeting following Power On
• Issue daily Notification of Energization (NoE) during Power ON phase
• Ensure the Calibration of ALL test equipment to be used is valid and in date.
• Oversee the correct implementation of the ESSW system including Lock Out Tag Out.
• Ensure registers are maintained for LOTO and related control measures (Lock Box, Authorized Persons).
• Coordinate with the site safety team to endure source of energy risks are covered in site awareness.
• Coordinate safety watch requirements for Commissioning activities.
• Coordinate room access control personnel for sign in, sign out registers and permit to work controls in Commissioning Areas. Assistance by Safety Team
• Ensure adequate safety signage is installed by the HSE team, including live warning labelling and contact persons for Electrical and Mechanical plant.
• Coordination with ALL vendors for documentation (RAMS, Red Line Drawings, Start Up Scripts, SAT)
• Plan Mobilization dates and resources for 3rd Party vendors and commissioning contractors
• Plan and manage the Testing & Balancing team activities.
• Assist Engineering in developing the Equipment Tagging Register for Equipment Labelling (Traffolyte / SS)
• Coordination of vendors/engineering for all inter connections between packages (HW & SW)
• Liaise with the QAQC Inspectors for progress updates during the installation process.
• Liaise closely with the ELV Lead for EPMS/BMS readiness, per package as per the commissioning program.
• Manage the QAQC snagging list and ensure follow up of closures with the Construction Managers, not to delay the commissioning schedule.
• Prepare and distribute a issues log, independently to the Completion Management System CIL for tracking issues or deficiencies during the installation phase.
• Coordinate the closure of all Commissioning Issues raised in the CMS during FAT, L2, L3, SAT and IST
• Manage closely the static testing of MV & LV power cabling, ensuring the installation adheres to approved drawings. Any “To/From” deviations to be escalated immediately.
• Prepare and issue a weekly Commissioning Dashboard report.
• Prepare and issue a 2-week static and pre-functional testing look ahead program - To be updated and issued on a weekly basis.
• Manages and motivates the QA/QC and Cx teams, acts as a champion for all policies and procedures and leads by example, particularly in the areas of work ethics, quality, health, and safety.
• Plan and arrange vendors to attend for System Level and Integrated System Testing Demonstrations
• Leads engineers involved in “hands on” System Level Testing and IST Demonstrations

QUALIFICATIONS & EXPERIENCE:

• Electrical, Instrumentation or Mechanical Engineer.
  BS. Degree or Equivalent in trade experience (15 Years) with a recognized trade certificate.
• 5+ years in area specific project experience.
• Multi-discipline understanding (Electrical & Mechanical, including ELV)
• Very good English language skills.
• Competent in the use of PC applications (Microsoft Office suit or equivalent).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal

Job Requirements:

• Candidates with no experience are welcome!

• PSLE pass in English

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)

• Safety-conscious and have a good driving record without significant violations or accidents

• No medical concern to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)

• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message or call) +65 9886 6515 to arrange to speak to our friendly career advisors!

Provide overall event planning, management and execution; and stakeholders/ clients servicing and management to ensure clients’ satisfaction and continued business.

Responsibilities:

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital event setup and co-ordination
• Provide general guidance to junior team members

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with 2-3 years’ of work or event management experience
• Good Microsoft Office Skills:

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Singapore Polytechnic - Ranked top 50 most attractive employers in Singapore – ‘The Straits Times Singapore’s Best Employers 2023’

The appointee will provide software administration, operational and technical support for Singapore Polytechnic’s Student Administration System (Peoplesoft platform with MSSQL database). The candidate should possess software administration skills, technical support experiences and project management capabilities.

Responsibilities:-

· Provide software administration, technical and operational support for Peoplesoft platform with MSSQL database.

· Monitor system health to ensure service stability and availability.

· Review processes and practices to ensure compliance to ICT security requirements.

· Update of technical documentations and provide service improvement.

· Perform incident, problem and change management for internal stakeholders.

· Lead or coordinate ICT project implementation and vendor management which includes procurement, evaluation of tenders and execution of projects.

Requirements:-

· Preferably at least 3 years of relevant experience in administering Peoplesoft platform.

· Candidates who possess experience in MSSQL database administration has added advantage.

· Recognized Degree/Diploma in Computer Science or relevant disciplines.

· Strong analytical, problem-solving, and programming skills.

· Self-driven, independent and possess readiness to work as a team.

· Ability to multi-task and possess sense of perspective to prioritise work targets deadlines.

· People-oriented individual with good interpersonal, verbal and written communication skills.

· Self-motivated learner who constantly seek to acquire relevant knowledge and skillsets.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory

Job Description & Requirements

GCL is seeking a talented and experienced Finance Manager to join our finance team. This position will play a crucial role in overseeing the preparation of group reports, management reports, and group consolidation reports, ensuring accuracy, compliance, and strategic financial insights.

Responsibilities:

• Group Reporting:

Lead the preparation of timely and accurate monthly, quarterly, and annual group financial reports.

Collaborate with finance teams across various departments and subsidiaries to gather necessary financial data.

Ensure compliance with accounting standards, regulatory requirements, and internal policies.

• Management Reporting:

Develop and maintain robust management reporting systems to provide insightful financial analysis for decision-making.

Work closely with department heads to understand key performance indicators (KPIs) and integrate them into management reports.

Present financial insights to senior management, providing recommendations for improvement.

• Group Consolidation:

Oversee the consolidation of financial statements for the entire group, ensuring accuracy and adherence to accounting principles.

Manage intercompany transactions and eliminations to produce consolidated financial results.

Implement best practices for consolidation processes and drive continuous improvement.

• Financial Analysis:

Conduct in-depth financial analysis to identify trends, risks, and opportunities.

Provide variance analysis against budget and forecast, explaining key drivers to management.

Develop financial models to support strategic planning and decision-making.

• Audit and Compliance:

Coordinate with external auditors during the audit process, ensuring a smooth and efficient audit.

Stay abreast of changes in accounting standards and regulations, ensuring compliance and implementing necessary adjustments.

Qualifications:

· Bachelor’s degree in Finance, Accounting, or a related field.

· At least 5 years of experience in financial reporting, consolidation, and analysis.

· Strong understanding of accounting principles, financial regulations, and compliance requirements.

· Excellent analytical and problem-solving skills with a keen attention to detail.

· Proficient in financial modeling and data analysis tools.

· Advanced proficiency in Microsoft Excel and financial reporting software.

· Strong communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders.

Responsibilities

1. Regular visit to channel partners to further expand and explore potential sales opportunities with current existing customers to create and increase brand mindshare and impressions.

2. Regularly visit local dealer and key installer to understand their demand and requirement; Assist with local partner to sell products;

3. Keep in touch with market competition and recommend competitive selling price and add value with differentiated solutions;

4. Execute activities such as technical training, seminars and roadshows to support sales targets;

5. Prepare weekly sales reports and market feedbacks by collecting, analysing, and summarizing information for department head.

6. Develop and implement quarterly sales plans and achieving individual KPI set by management.

7. Any other scope as determined by management.

Responsibilities

1. Bachelor’s degree or above in electrical engineering or IT related field;

2. Over 3 years of sales experience in distribution channel sales in CCTV field or related industry;

3. Excellent negotiation and persuasion skills;

4. Good at self-learning, able to adapt to high intensive working environment and pressure;

Responsible for the administrative and financial work of the construction company. Administration: Apply for foreign construction workers, arrange workers' entry and departure, arrange safety courses, purchase various insurances, and settle workers' wages.

Finance: Manage the company's financial accounts and declare workers' personal income tax.

Requirements: More than 3 years of relevant work experience, serious and responsible work, able to use MOM and IRAS websites.

What the role is

Hawker Programmes Department seeks to professionalise the hawker trade by developing training programmes for existing as well as aspiring hawkers.

What you will be working on

You will work in the Hawker Programmes Department of the Hawker Centres Group to implement programmes to improve the productivity of hawkers and/or sustain the hawker trade. You will:

• administer the Hawkers’ Productivity Grant and any prevailing support schemes for hawkers that NEA may introduce.
• provide end-to-end grants administrative support such as evaluating grants applications, conducting on-site verifications checks, collating and preparing reports to update on grants utilisation and other statistics, maintaining database systems and seeking approval for grants disbursements.
• conduct field work, industry scan and engagements to promote programmes to hawkers.
• attend to audit checks and queries and provide timely response to public enquiries and feedback.
• take responsibility in recommending improvements to existing work processes and practices.

What we are looking for

• Preferably with 3 years’ working experience in business development, customer services, administrative support
• Excellent analytical, writing and presentation skills.
• Proactive contributor who thrives in a fast-paced environment.
• Meticulous with a keen eye for details
• Organised and able to multi-task, with demonstrated ability to manage processing timeline
• Able to converse in mother tongue with hawkers
• Proficient in Microsoft Office Applications, in particular MS Excel
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager--Hawker-Programmes-Department----Contract_JR-10000027821

Key Responsibilities: Reporting to the SVP, Finance, you shall assist to ensure the set-up and effective running of finance operations. You are required to maintain the full sets of accounts of the intermediately holding companies to ensure effective implementation of financial controls. Other than the timely provision and analysis of financial reports, you will also be responsible for cash flow forecast and management, tax planning and computation, budgeting, and preparation of statutory accounts. You are expected to work closely with all internals as well as external business partners. This is a highly visible role within the company and you will have the opportunity to work and interact closely with the senior management team.

Principal Duties:

• In charge of the Company’s financial and management reporting, accounting, tax, and treasury functions
• Review of monthly, quarterly, and yearly financial statements and financial reports (includes presenting monthly/quarterly reports to the senior management team)
• Prepare and coordinate with all stakeholders for half-yearly SGX reporting, quarterly board meeting preparation, including board paper and presentation slides, and detailed analysis
• Manage the budgeting and financial planning process
• Review and implement accounting and financial procedures and policies to ensure compliance with accounting standards and financial policies
• Review quarterly GST returns, tax computation and handle tax queries from the tax authority
• Manage loan drawing/rollovers, timely activation of bank financing, daily operating cash flows, cash flow forecast, and hedging policy
• Monitor compliance of loan covenants and negotiate amendments/waivers of the loan documents (with lenders) where necessary
• Work with auditors, tax agents, lawyers, bankers, trustee, and other service providers on all finance related matters
• And all other duties as assigned by the SVP, Finance.

Requirements:

• Degree in Accountancy or ACCA with at least of 3 years of relevant working experience (Preferably in the real estate related industry)
• Team player with the ability to work independently under tight timelines
• Resourceful, meticulous, organized, independent, and able to multi-task. Confident and comfortable with handling data and figures
• Well-versed with current Singapore financial reporting and tax requirements

We are an industrial REIT Company listed on the Singapore Stock Exchange and with a well-established presence in Singapore. We are looking to strengthen our Investor Relations team, seeking for an Executive/Manager, Investor Relations.

Responsibilities:

• Formulate and implement strategic plans to foster strong ties with investors, analysts and the financial community.
• Develop relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.
• Build long-term relationships with key stakeholders, strategic partners, investment community and the media.
• Oversee and in-charge of the company’s Annual Report, Sustainability Report, Annual General Meetings and Corporate Social Responsibility events.
• Any other duties assigned by the CEO

Requirements:

• Minimum 2 years of relevant working experience in dealing with corporate communications and media, as well as investors
• Degree holder in relevant studies
• Good communication, copywriting and editing skills with strong critical thinking skills.
• Event organization and planning skills.

Job Description:

DocMed Technologies is a subsidiary of Hyphens Group leading the healthtech/pharmatech revolution in Asia. We are searching for an experienced and dynamic E-Commerce Manager to spearhead the growth of our E-Commerce business. As the E-Commerce Manager, you will be responsible for overseeing all aspects of our E-Commerce operations, from strategic planning to execution. Your primary objective will be to drive expansion of the marketplace, continuously improve user experience, and maximize profitability.

Key Responsibilities:

Strategic Leadership: Lead the development and execution of E-Commerce strategy and digital roadmap to achieve business objectives.

Commercial Operations: Oversee the entire commercialization and operation of our E-Commerce business, ensuring seamless functionality and optimal performance.

Partnership Management: Build and nurture relationships with key partners to drive collaboration and maximize growth opportunities

Content Strategy: Devise and implement a comprehensive content strategy, including promotional campaigns aimed at increasing transaction volumes and fostering customer engagement.

Financial Management: Take full accountability for the E-Commerce Profit & Loss (P&L), driving revenue growth and cost optimization initiatives.

Team Leadership: Lead and manage a cross-functional team, fostering a culture of collaboration, innovation, and excellence.

Requirements:

Experience: Business leader with 7- 10 years of proven success in E-Commerce management, preferably within the healthcare industry (Pharmaceuticals, Consumer Health, Medical Devices).

Industry Knowledge: Deep understanding of healthcare professionals (HCPs) and healthcare organizations (HCOs), including their needs, preferences, and purchasing behaviour.

Technological Proficiency: Technologically savvy with a focus on user experience, adept at leveraging technology to enhance E-Commerce operations and customer experience. Stays at the forefront of technological advancements.

Business Acumen: Strong business acumen with the ability to develop and execute strategic initiatives that drive revenue growth and profitability.

Entrepreneurial Spirit: Has experience launching or working in a start-up environment. Embraces dynamism, is resilient and unfazed by failure. Has the ability to adapt to challenges and drive results in a fast-paced environment.

Job Description:

• Oversee the workshop operations and ensure compliance with industry or manufacturers’ service and repair quality and standards
• Ensure compliance with Ministry of Manpower workplace safety and health standards
• Ensure motor vehicle service staff comply with environmental laws and regulations
• Oversee the disposal of wastes such as used engine oil, and soot to ensure adherence to health and safety laws
• Assign and schedule work duties to motor vehicle service staff according to their skills
• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Assist technicians in the diagnostic of motor vehicle problems, offer solutions and advice
• Supervise the activities of motor vehicle service technicians and mechanics to facilitate efficient job performance and timely repairs
• Oversee the operations of the various diagnostic machines
• Conduct test drives of serviced or repaired motor vehicles to monitor quality standards
• Ensure that Customer Service Advisors contact customers and arrange for the customers to bring their motor vehicles for servicing or repairs
• Conduct price negotiations with clients to reach a favourable bargain for both management and client
• Follow up with customers to obtain feedback and ensure they are satisfied with the service standards
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Evaluate the performance of motor vehicle service staff to acknowledge efficient employees and guide underperforming ones
• Oversee the hiring and training of an effective motor vehicle service team
• Maintain an accurate record of all accounts and relevant financial information
• Monitor inventory to regulate and ensure the availability of required vehicle parts
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Review and manage operating performance such as job orders, revenues, gross profit, operating costs, and operating profits regularly
• Attend technical workshops and study relevant publications to stay up-to-date with developments in the automotive service industry

The Requirements:

• Diploma in Mechanical / Electrical / Electronic Engineering or its equivalent
• At least four (4) years in the operating environment preferably from the automotive industry
• Applicants with NITEC in Automotive Technology and 10 years of relevant experience will also be considered
• Knowledge of mechanical, electrical, and electronic components of vehicles
• Working knowledge of vehicle diagnostic systems and methods
• Hand-on experience in diagnosing and resolving motor vehicle issues
• Ability to handle various types of workshop tools
• Highly self-motivated with good business acumen
• Able to lead by example, analytical, and innovative
• Excellent interpersonal and communication skills
• Positive, independent, and able to work under pressure
• Good communication and interpersonal skills
• Proficient in MS Office

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metric

About the job

Reporting to Account Director, you will be an Account Manager who can deliver amazing work, impress the client, and keep the budget and schedule on track. You are initiative-taking and always have agency’s best interests at heart and show a positive attitude to your teammates and clients.

This role will oversee accounts across APAC markets, with three key responsibilities:

- Build trusted relationships with key client and agency stakeholders, managing perceptions and expectations, demonstrating high level of emotional intelligence.

- Day-to-day management of accounts from crafting of briefs, conceptualisation through to production and submission.

- Plan and manage project budgets as well as timelines.

Responsibilities

• Possess a sound knowledge on TTL advertising and have experiences with creative assets production.
• Comprehend media diaries and work closely with external media agency to ensure campaign are delivered as per deadlines.
• Monitor budget - ensure there is no overspend and encourage spending if the fund is underutilised.
• Prepare costing and timelines to client for sign off before commencement of campaigns.
• Craft clear and precise creative and production briefs, and brief nto the relevant teams such as Creative, Web dev and Copy teams.
• Be a brand advocacy and ensure work comply with brand guidelines.
• Ensure work is carried out as per schedule and quality is in place at all times.
• Be responsible for the creation and/or update of all administrative documentation, e.g. WIP, job numbers, scope of work, cost estimates and purchase orders.
• Liaison with global creative agencies in obtaining or clarifying campaign assets.
• Develop an understanding of the profitability of client(s) business.
• Share knowledge and guide junior team members.

Job Specifications

1. Knowledge and Experiences Required

• 3-5 years relevant experience with a sound knowledge of print, digital and content production processes.
• Sound knowledge on 360 advertising (ATL, BTL and TTL) including social media campaign management.
• Understand the nature of advertising and marketing, be interested in latest trends and the impact of these methods upon the client’s bottom line.

2. Skills Required

• Excellent in project management and account management.
• Excellent financial and commercial skills.
• Excellent presentation skills.
• Excellent relationship management skills.
• Proficient in Microsoft Office applications.
• Understanding of the usage of design software such as Adobe Photoshop, Illustrator, InDesign and HTML5 will be an added advantage.
• Experience in admin duties in e.g. scoping, cost estimates, POs, reconciliation and etc.
• Experience in online communication using Microsoft Teams, Slack.

3. Attributes

• Entrepreneurial and quick-witted.
• Ability to work under tight deadlines with multiple clients and projects.
• An ability to prioritise workload and pre-empt, identify, and respond to problems.
• Meticulous & organised, with the ability to be flexible and accommodating keeping clients in mind.
• Reliability, i.e. Resilience, confidence, stamina, and maturity.
• Responsible and possesses positive attitude – willing and able to be accountable.
• Personal, enthusiastic, and committed – capable of gaining trust and respect from colleagues, good collaborator.
• Possess a good attitude and willingness to learn.
• Take pride in the agency’s work and output.

Summary

The HR & Admin Manager is responsible for overseeing and managing all aspects of the human resources function within an organization. This includes developing and implementing HR policies and procedures, managing employee relations, recruiting, and onboarding, performance management, training and development, compensation and benefits administration, and ensuring compliance with relevant labor laws and regulations. The HR & Admin Manager plays a crucial role in fostering a positive and productive work environment and supporting the organization's overall goals and objectives.

Job Duties

Human Resource

• Lead the recruitment and selection process, including sourcing candidates, conducting interviews, and making informed hiring decisions.
• Oversee seamless onboarding and offboarding processes for employees, ensuring compliance with company policies and fostering a smooth transition.
• Develop and implement HR policies and procedures aligned with organizational objectives and goals.
• Identify, design, and execute training and development programs aimed at enhancing employee competencies and effectiveness.
• Manage compensation and benefits administration, encompassing salary reviews, bonus programs, employee benefits packages, and payroll processing.
• Offer guidance and support to managers and employees on various HR-related matters, including performance management, employee relations, and disciplinary actions.
• Address employee grievances and facilitate conflict resolution to cultivate a positive work environment.
• Maintain accurate employee records and HR information systems, ensuring utmost data confidentiality and integrity.

Administration

• Efficiently manage various forms of correspondence, including emails, letters, packages, and phone calls.
• Monitor office supplies inventory and replenish as needed to prevent disruptions in standard front office operations.
• Coordinate and schedule meeting rooms as per requests from different parties.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• Demonstrated track record in HR management roles, with a minimum of 3 years of experience.
• Familiarity with MOM regulations and thorough understanding of the Employment Act and industry best practices is essential.
• Experience with labor laws in Malaysia, Philippines, or Indonesia is considered advantageous.
• Capable of working autonomously or collaboratively within a team environment, adept at managing multiple priorities and meeting deadlines.
• Excellent interpersonal and communication abilities are a must.
• Strong problem-solving and decision-making capabilities.
• Proficiency in MS Office Suite is required.
• Position open to Singaporean applicants.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

The Customer Success Analyst is responsible for enhancing the team’s performance, giving better visibility to our company, and improving the scalability of our department. The CS Analyst ensures that we cover every customer with a higher level of engagement and best-in-class services. The CS Analyst has a dedicated focus on our data to enhance the practices of our department, focused on driving operational excellence and efficiency of our CSM team. The CS Analyst provides information to our department for decision-making to improve the overall customer success functions with the goal of building brand advocacy. The Customer Success Analyst will be responsible for supporting the effective implementation, rollout, and ongoing management of the Gainsight platform. The integration of Gainsight is one of the first of many new initiatives surrounding the development of a holistic Customer Success organization. This role is an important piece of ABS Wavesight’s customer-centric strategy, as driving the effectiveness of the platform will lead to critical insights into the health of our customer base and contribute significantly to ABS Wavesight’s customer-centric focus.

What You Will Do:

• Provide information and assistance to implement and improve customer success strategies.
• Create and improve customer success processes and procedures, to include creating repeatable processes for our team members to improve efficiency.
• Implement and manage a continuous improvement process for our customer success processes and procedures.
• Understanding our customers and keeping up with customer’s needs to communicate to our multiple departments.
• Analyze customer types and needs to pair with the right Customer Success Manager to further build on the customer relationships and to confirm workload efficiency.
• Provide input to our customer segmentations, journey mapping, user personas, and best fit customer profile based on data collection and analysis.
• Predict hiring needs through data analytics.
• Measure and report on the CSM Departments performance metrics.
• Define and Measure department KPIs with the Head of Customer Success.
• Aggregate data from multiple sources to create actionable information for the organization.
• Manage and monitor the CSM Departments Customer Surveys.
• Monitor customer feedback metrics like NPS, CSAT and CET for actions to improve the feedback.
• Incorporate Risk Management practices and procedures to report on and create actions for system breakdowns, at-risk customers, Customer success team member burnout with steps to mitigate the risk.
• Deliver reports to help the team gain clear visibility of the Customer Success functions and customer data.
• Review and recommend any tools to aid the department in achieving their objectives and goals.
• Through data analysis, make suggestions and improvements to our overall customer engagement model.
• Perform with a high level of autonomy, reporting to other internal DS teams regularly on customer and business data.
• Stay current on product features, product best practices, and product roadmap.
• Stay current on the assigned customers market, industry knowledge, competitive market, and the DS brand knowledge.
• May perform Customer Success Manager activities on occasions and attend customer meetings.
• Support business strategy development for the Customer Success team and manage mapping, documenting and implementing CS processes as they apply to Gainsight, providing significant input into which process should be rolled out when.
• In partnership with internal technical teams, configure and deploy Gainsight to internal customers (including system configuration, assistance with external integrations, reports, dashboards, workflows and necessary trainings).
• Partner with cross-functional teams to ensure alignment on the most significant contributors to overall customer health, and configure and maintain a customer health scorecard that reflects customer data.
• Develop a keen understanding of the organization’s sources of risk, as well as positive trends, and effectively report on both.
• Collaborate on the design of Gainsight-driven business rules that analyze customer data and trigger actions for the Customer Success team to proactively engage with customers.
• Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures.
• Monitor System performance, data integrity and user activity to make recommendations on continuous improvements.
• Educate and train sales, marketing and senior leadership professionals on Gainsight functionalities and dashboards.
• Conduct new Customer Success Management department onboarding.
• Capture and research customer escalated complex issues and monitors resolution to closure.

What You Will Need:

Education and Experience

• Bachelor's degree or appropriate experience required.
• Typically requires a minimum of five (5) years of project management or business analyst experience.

Knowledge, Skills and Abilities

• Incumbent has developed proficiency through work experience or through job-related training. Works with a limited degree of supervision. May act as a resource for more junior colleagues, or those with less work experience.
• Proficient in managing data
• Excellent critical thinking skills; is able to break down ambiguous problems into concrete, manageable components and think through optimal solutions
• Data analytics and business intelligence skills
• Ability to converse with users at all levels, including executive or owner level
• Ability to analyze complex situations, development actions plans and lead resources to achieve key objectives
• Working knowledge and understanding of Microsoft Word, Excel, PowerPoint, Dynamics CRM, and customer success platforms
• Must be able to travel to customer sites and other events
• Intellectual curiosity about our customers, our industry, and Customer Success in general.
• Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

It Would Be Nice If You Had:

• Maritime industry experience is preferred.
• SaaS experience is preferred.
• Nautical Systems product line experience is preferred.
• Experience delivering business intelligence through a similar role is preferred.

Reporting Relationships:

Reports directly to Customer Success Director or Customer Success Operations Manager level position.

Job Summary:

• Industry: Healthcare
• Job location: Redhill
• Employment type: Permanent, full-time

Job Responsibilities:

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as the company Contract Management Policy and Audit Compliance
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/competency assessment before allowing deployed staff to work in certain critical areas
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Oversee daily operations, user department requests, and troubleshoot issues with vendor (if any)
• Raise PRs/POs for the procurement of specific purchases
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory and ensure fixed assets are tracked and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Work with Institution leads to claim LDs for non-performance
• Maintain good documentation
• Assist Institution Lead to collate required expenses during the annual budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

Job Requirements:

• Recognised Degree, preferably in contract management in Healthcare/Hotel Setting
• At least 3 years of related experience
• Good team player and strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Salary: Basic $2,100 - $2,600 + OT pay + VB

Time: Monday - Friday (8.30am to 5.30pm), alternate Saturdays (8.30am to 12.30pm)

Location: Senoko Road

Responsibilities:

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times.
• Identify and respond to customers’ needs by providing accurate information and advice.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution.
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc.
• Prepare quotation and raise Work Orders accordingly.
• Raise job orders to workshops & contractors.
• Liaise with controllers & contractors on service/repair quality and price of work.
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.
• Update the service/repair schedule and vehicle collection with customers.
• Perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines.
• Escalate more pressing issues to supervisors.

Requirements:

• Min O Level.
• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• At least 1 year relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted applicants would be notified.

Dynamic Human Capital Pte Ltd | EA License No.: 12C6253

Lon Kei Hin | EA Personnel No.: R23116368

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required