Roles and Responsibilities

• Answer calls professionally.
• Respond promptly to inquiries via the company hotline and various social media platforms such as Facebook, Instagram, Google through phone calls and text messages.
• Help customers make appointments via phone and online channel. (Facebook/Instagram/WhatsApp)
• Handle and resolve customers' grievances.
• Be the first point-of-contact for all potential customers of the company.
• Follow up on customer’s appointment.
• Provide insight on customer feedback, trends, and behaviour to increase company sales.
• Solicit actively for positive reviews on our existing platforms.

Competencies and Skills Required

• Good communication skill
• Able to listen actively.
• Good interpersonal skill
• Able to handle pressure.
• Positive working attitude.
• Customer oriented.
• Education: GCE O Level/ Diploma
• Minimum one year experience in service sector
• Fresh graduate and entry level are welcome to apply.

Location

• Hybrid working environment, 50% to be stationed at The Arcade, Raffles Place, 50% Remote work.

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Maximize business opportunities by selling the right room to the right customer at the right time and price.
• Achieve financial results through effective sales strategies and tactics.
• Utilize and promote technology to increase productivity and profitability.
• Build strong relationships with customers and business partners.
• Identify and handle sales leads efficiently.
• Fulfill customer relationship management responsibilities and sales goals through planned customer interviews.
• Prepare and update customer management reports and ensure timely follow-up.
• Actively distribute product information and raise awareness in relevant markets and business segments.
• Cross-sell products and services in accordance with corporate and divisional guidelines
• Use unique selling points to link features with benefits during sales calls.
• Contribute creatively to product and sales development.
• Assist in planning and coordinating sales activities, events, and promotions.
• Manage accounts and maintain up-to-date customer information manually and electronically.
• Demonstrate understanding of premium products and ability to overcome objections, especially related to price.
• Confidently sell premium rates.
• Possess basic computational abilities and a strong sense of business acumen.
• Basic Knowledgeable in Corporate, Travel Industry, Corporate, MICE and Catering sales.
• Understand the market and competitors within own market segment.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, event organization, and audio-visual equipment.
• Extensive experience in sales and marketing, with a proven track record of delivering results.
• Ability to identify and handle sales leads effectively and efficiently.
• Builds effective relationships with customers and business partners.
• Represents the hotel and participates in domestic and international sales activities.
• Confident in selling premium rates and able to overcome objections, especially with pricing.
• Understanding the market and its competitors and ability to conduct market research and analysis to develop effective sales and marketing strategies.
• Proficient in technology and software tools for sales and marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

about the company

Established in 2017, my client is a market leader in the shipping industry, providing a wide range of solutions including but not limited to container transportation, logistics and supply chain management services.

With expansion plans, they are looking to hire a Manager, Digitalisation & Ecommerce.

about the role

• Spearhead the conceptualization, development, and deployment of system/process enhancements for eCommerce and mobile platforms in the capacity of a Product Owner.
• Oversee the entire product management lifecycle, encompassing backlog administration, delivery, testing, and stakeholder engagement.
• Ensure that global, regional, and local project endeavors are in harmony with the overarching ONE Global Digital Commerce strategy, emphasizing end-to-end customer solutions to establish ONE as the premier global shipping partner.
• Pioneer novel concepts and strategies to enrich customer service and augment application capabilities.
• Guide the exploration of integration possibilities within the ONE framework to elevate user experience and overall functionality.
• Supervise impromptu projects related to eCommerce and corporate portal applications, contributing to customer digitization and digital service offerings.
• Collaborate across departments and manage stakeholders, encompassing internal teams, clients, executives, and external partners, to delineate and articulate precise and quantifiable product objectives.
• Harmonize product objectives with broader business aims and strategies to foster enduring success.
• Undertake ad-hoc projects and fulfill additional responsibilities as required.

skills and requirements needed

• Minimally Diploma/ Degree in Computer Science, Business or equivalent.
• Minimally 4 to 5 years of working experience in product design and management, project management, or software design and development.
• Experienced in producing Product Requirement Documents (PRDs) and other supporting project documentation, offering clear and succinct guidance to the engineering development team.
• Proficient in data analysis, conducting market research, and adept at interpreting metrics and user feedback.
• Possesses a profound comprehension of user needs, with the capacity to champion the user's perspective and decipher their feedback throughout the product development journey.
• Demonstrates exceptional communication and interpersonal abilities, showcasing proficiency in connecting with diverse stakeholders and fostering effective collaboration.
• Exhibits leadership and teamwork prowess, capable of motivating and inspiring team members.
• Able to pinpoint challenges, propose innovative solutions, and steer the team toward achieving objectives.
• Certifications such as SCRUM Product Owner (CSPO) or Project Management, coupled with an understanding of technical aspects and development methodologies, will be advantageous.
• Industry experience and expertise in eCommerce, mobile, or CRM will be beneficial.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Responsibilities

• Assist in the preparation, analysis, and management of financial data
• Participate in daily trade capture, reconciliation, and prepare routine reporting to business stakeholders
• Assist in trading account setup, maintenance, monitoring and tracking
• Participate in system improvements and new system development to suit the business needs
• Liaise with external partners to support the business operations
• Support daily operations to ensure deliverables and internal supports are met
• Assist in other tasks assigned by the manager

Job Requirements

• Bachelor or Master's degree in Finance, Accounting or similar fields
• Previous work experience preferably in the field of Banking, Finance, Trading handling large volumes of financial processing and reporting
• Preferably having relevant experience for 3-7 years
• Good understanding of financial instruments (e.g. futures and options)
• Proficient with Microsoft Excel or Google Sheet (including features such as pivot tables, lookup, macro)
• A team player, who is also comfortable to take individual ownership
• Ability to multi-task, take initiative, work under pressure, and meet tight deadlines
• Excellent communication skills in English
• Able to converse in Mandarin is a plus
• Prior knowledge about blockchain and cryptocurrencies is a plus
• Basic SQL skills is a plus
• Basic scripting skills (e.g. VBA, Python, JavaScript) is a plus

Our client is actively searching for a Deputy Manager, Procurement to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Ensure fairness, transparency and cost effectiveness in the entire procurement process.
• Drive consistency, leverage economies of scale, deliver cost efficiencies and exceed quality and speed expectations relative to managing and executing sourcing and contracting processes.
• Execute end to end procurement operations according to the Procurement Policy and Procedures, including managing tenders and quotations.
• Lead development of business case documentation on business process improvements to increase Procurement efficiency and agility.
• Establish and maintain regular communications and trainings with stakeholders to drive alignment of business requirements, economic opportunity areas and mutual accountability through procurement activities.
• Accountable for overseeing suppliers database and ensure that supplier data is up-to-date through annual review exercises.

The ideal candidate will need to have the following qualities and experience:

• Degree with a minimum of 3 years of relevant procurement experience.
• Proficient in Microsoft Office & ERP systems, such as SAP S4 Hana and Ariba is preferred.
• Driven with positive mentality, strong initiative.
• Resourceful and meticulous.
• Flair in writing and managing Systems are necessary.
• Possess strong communication, interpersonal and coordination skills.
• Able to work under pressure in a fast pace environment.

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories.

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
• Are you passionate about Store Planning & Facilities?
• Do you love making a difference and working in a high performing team?

The Regional Client Experience & Events Manager works with the Client Relations and High Jewelry Director, South Asia Pacific for the development, implementation, and management of regional events. These events include HJ events, store openings, Client events and presentations, in store events and partnership events.

Responsibilities

In Store Activations and Client Experience

• Focus on Clienteling Experience enhancements in store, ensuring high quality execution and monitoring. Experiences inclusive of; Hospitality menus, Services, Special moments, Client Communication
• Work with local teams to develop in store events calendar and create new in-store event concepts, and in store activation strategies for different countries
• Monitor market trends and competitive activities on various client experience topics
• Devise strategies for partnership opportunities for new client recruitment
• Work closely with Market Leaders and Client Relationship Managers to drive partnership initiatives
• Identify potential partnership opportunities that can work for different countries
• Liaise with internal and external parties to formulate opportunities for new client acquisition

Act as the Regional Coordinator for Blue Book Events

• Coordinate client attendance lists, client advisors, and details of travel plans
• Develop Client Experience Roadmap to offer personalized experiences for each one of our Blue Book Clients
• Partner with Client Advisors and Retail leaders to entertain and engage VIC clients internationally

Project manage the co-ordination of Regional High Jewelry events, specifically in the areas of client journey and experience; hospitality, entertainment sourcing, logistical coordination, F&B selection

• Assist to develop and implement Tiffany’s regional High Jewelry events, specifically in preparing a luxurious and seamless client experience, managing logistics and daily operations.
• Coordinate with NY on events concepts with regards to receiving guidelines
• Provide a weekly update on projects with detailed list of outstanding issues
• Identify, evaluate and supervise the appointed contractors / services suppliers to ensure the services are delivered in accordance to their scope, roles and responsibilities, and monitor the work progress of all co-op parties
• Work out proposals with Client Relations & High Jewelry Director for vendor selection, actively involved in the process of negotiation and appointments.
• Implement and monitor the refinement of all elements, ensuring the best standards and level of service.
• Monitor the performance of the events; produce analytical and management reports; maintain photo records.
• Gift coordination with NY and suppliers in region
• Co-ordination with internal departments
• Build, assist and maintain control of event budgets

Client Gifting Management & Potential Partnership Opportunities

• Define client gifting program within South Asia Pacific, source and produce localized VIP gifts
• Study the best practices and competition on the treatment and gifting offering
• Not limited by physical assets and functional scope, extend the treatment and experience all through the client journey

Qualifications

• Knowledge and experience of the luxury market
• Solid experience to execute different types and scale of events
• Creative, detail oriented, focused and open to new ideas
• Strong communication skills
• Able to take direction and work independently
• Team player
• Highly motivated and able to work in a fast paced environment, grasp concepts and new procedures quickly
• Ability to deliver quality work under tight working timeline and manage outside vendors efficiently
• Degree qualification preferred

KEY RESPONSIBILITIES

• Liaise with internal departments to understand recruitment needs

• Determine the selection criteria, hiring profiles, and job requirements for vacant roles

• Source potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, government agencies and external recruiters where relevant and applicable

• Review applications and screen candidates via calls or emails, as well as facilitate pre-interview assessments

• Develop interview questions and conduct in-person or video interviews with shortlisted candidates

• Prepare hiring forecasts as part of the Company's strategic resource planning

• Develop hiring strategies and procedures in line with industry trends, as well as keep well informed of advancements in various industries

• Foster good relationships with potential candidates and past applicants, and keep a database of good candidates

• Manage Work Pass Applications for foreign applicants (New and Renewal)

• Manage Employee’s Onboarding Process

• Develop Programmes for Internship and Management Trainee

• Conduct meaningful Employee Engagement and Communications including HR dialogues

• Assist with Career Planning & Learning and Development

• Identify training needs and arrange for relevant training courses with government subsidies

• Source for, and recommend relevant course, when necessary

• Design and deliver training programmes

• Participate and support ongoing Employee welfare activities and Company events

• Document processes

• Perform other HR-related, general administration duties and other duties as assigned

REQUIREMENTS

• Diploma / Degree / Professional Certification in Human Resource and/or Business-related field

• Minimum 4 years of relevant working experience in a talent management and learning and development role

• Experience in recruiting for Hospitality or F&B industry is a strong advantage

• Good understanding of HR practices including Employment Act

☑ Good Career Growth and Personal Development
☑ Professional Coaching and training
☑ Convenient location (5 minute to Tanjong Pagar MRT)

Duties:

• Assisting Recruitment Consultants with fulfilling the staffing needs of clients and job seekers
• Coordinating and scheduling of meetings and interviews
• Conducting industry and market research
• Providing support to the various departments
• Preparing and updating various monthly reports
• Performing Administrative and Data Entry duties
• Ensuring that the company's objectives and sales targets are met
• Other Ad-hoc duties apply if needed

Requirements:

• No experience required
• People-Oriented and comfortable with a fast paced environment
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The Company

Our client, a large European MNC within the commodities industry, has a need to hire a Settlement Analyst to join their dynamic team.

The Role

Reporting to the manager, you will be tasked with UAT as well as trade support activities. You are to prepare and process incoming invoices, monitor payment, follow up on cargo documentation, assist with letter of credit related documentation, update information into the trading system as well as perform ad hoc related tasks.

Your Profile

You should possess a degree in accounting and finance or banking and finance. You should have good communication skills, are independent and pro-active, are tech savvy, have an eye for detail, and bring along with you good organizational skills, and are able to work with tight deadlines.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12900803, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1107882

Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

About Us

Mediacorp is committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

Description

Mediacorp has the widest range of media platforms in Singapore spanning digital, television, radio, and out-of-home media. Its mission is to engage, entertain and enrich audiences. Mediacorp is seeking a Senior / Product Manager who is passionate about delivering innovative products and services to work with its OTT product, meWATCH.

The ideal candidate is a hands-on leader with experience in working with designers, developers, stakeholders and business owners. The candidate will be analytical, solutions-focused, and able to execute product initiatives across multiple business units simultaneously.

Responsibilities

• Managing multiple cross-functional stakeholders in driving the product roadmap
• Work with UX, product engineering and service delivery leads in developing and execute product plans
• Work with digital sales head and business owner to develop digital monetization opportunities
• Identifying ongoing product enhancement opportunities in order to help grow reach and engagement
• The creation of business cases & technical documentation for new features or products by gathering requirements, costs and market insights
• Acting as project lead for specific roadmap items
• Creation of user stories and acceptance criteria for development sprints
• Ensuring that requirements are met via constant feedback loops
• Understanding emerging digital trends and assessing local market impact

Qualifications

• 3-5 years of hands-on product management experience. Day-to-day product ownership and ideation
• Experience in delivering excellent digital products
• Experience with OTT or OVP products
• Experience in Agile product management processes
• Experience launching digital products for tablet, mobile, TV or consumer devices
• Experience working with Recommendations and Search a huge plus
• Excellent in analytics, must use data, market research and industry best practice to identify and solve user problems and create opportunities for business.
• Experience in Conducting A/B testing, use the insights to roll out the best most impactful experience
• Custodian of the User Journey and KPIs associated with it - Understand user needs via user research and usability studies
• Familiarity with web and app technologies
• Excellent time and project management skills, able to manage multiple initiatives with varying schedules simultaneously

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

About the Company

My client is one of the world’s renowned and acclaimed educational institutions, where they strive to be a leader in innovative learning by integrating learning, industry and community. Their unique and innovative method of learning helps children of all ages and abilities develop fundamental reading comprehension and calculation skills. Along with their rapid growth and expansion, they are presently seeking a strategic and dynamic HR professional to join their ranks.

About the job

As the Human Resources & Human Capital Development Manager (Division Leader), you will directly manage a team of associates and support various regions across Asia Pacific. The role will be responsible for shaping the organizational culture for the business and partner closely with the leadership team. In addition, you will:

• Lead and support the team in executing smooth delivery of full spectrum of HR and Human Capital Development services to the firm
• Deliver HR processes such as leadership development, workforce planning, succession planning, rewards strategies and performance management
• Assists in promoting continuous learning and professional development culture in the organization
• Harmonization and alignment of HR policies and practices, ensuring the processes are delivered to the businesses in accordance with agreed service quality, legal and regulatory compliance
• Lead employee engagement and communication regionally, implementing effective communication channels and initiatives to drive towards a positive work environment
• Provide advice and support the team leaders in HR and HCD related matters
• Establish and build strong working relationships, engage and partner with stakeholders to ensure smooth implementation of programmes

Requirements

• At least a Bachelor Degree in Human Resources or related discipline, with minimum 7 years’ experience in Human Resources, of which 3 years in supervisory position
• Proven experience in leading cross functional teams, strong business acumen with ability to drive HR strategies
• Excellent knowledge of Best Practices in HR across various regions
• Good understanding of local employment law, regulations and compliance requirements
• Knowledge of Timesoft payroll system and SuccessFactors would be an added advantage.

To apply online, please use the “apply” function, alternatively, you may contact Gwendelyn at 6510 1350.

(EA: 94C3609/ R2198474)

Job Overview:

As a Business Development Manager specializing in baby food products, your primary responsibility is to drive the growth and market presence of our baby food product line. You will play a key role in developing and executing strategic plans to expand our market share, build strong partnerships, and achieve revenue targets.

Key Responsibilities:

Market Analysis

· Conduct thorough market research to identify trends, customer needs, and competitor activities in the baby food segment.

· Analyse consumer preferences and insights to inform product development and marketing strategies.

Strategic Planning:

· Develop and implement effective business strategies to achieve sales and revenue goals.

· Identify new business opportunities and potential partnerships to enhance the baby food product portfolio.

Product Development:

· Collaborate with the product development team to create innovative and nutritionally sound baby food products.

· Ensure product offerings align with regulatory standards and customer expectations.

Sales and Distribution:

· Build and maintain strong relationships with key retail partners, distributors, and other stakeholders.

· Develop and execute sales plans to expand the distribution network and increase product visibility.

Brand Promotion:

· Work closely with the marketing team to create compelling brand messaging and promotional campaigns.

· Implement marketing strategies to increase brand awareness and customer loyalty.

Customer Relationship Management:

· Engage with key clients and customers to understand their needs and feedback.

· Address customer inquiries and concerns promptly to maintain a positive brand image.

Financial Management:

· Develop and manage budgets related to business development and sales activities.

· Monitor and analyze financial performance against set targets.

Qualifications:

· Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

· Proven experience with a min of 3 years’ in business development within the food or consumer goods industry, with a focus on baby products preferred in the FMCG industry.

· Strong understanding of market dynamics and consumer behaviour in the baby food sector in the Singapore industry.

· Excellent management, communication, negotiation, presentation skills and strong market acumen.

· Ability to lead cross-functional teams and collaborate effectively.

Key Performance Indicators (KPIs):

· Revenue growth in the baby food product category.

· Expansion of market share and distribution channels.

· Successful implementation of strategic initiatives.

· Customer satisfaction and feedback.

· Join us in creating nutritious and delightful experiences for our youngest consumers!

THE POSITION

We are seeking an exceptional individual for the exciting position of Project Manager, Fundraiser (six to eight month contract position). Reporting to the General Manager, you will work closely with the Relationship Manager and Business Development Manager to ensure the success of our annual fundraiser - PangsGiving.

KEY RESPONSIBILITIES

• Lead the planning phase of our annual fundraiser – PangsGiving.
• Provide strategy and negotiation guidance on donor and sponsor management, including attending meetings with sponsors, development of proposals and drafting of communication plans for donors.
• Conduct weekly work-in-progress meetings with the fundraising team ensuring that financial targets, marketing and operational timelines are met.
• Provide guidance on the marketing of the fundraiser to donors and internal database to ensure interest and participation in the event.
• Track the budget effectively to ensure financial viability for operational costs.
• Provide expert advice on charitable giving and fundraising policies and guidelines, staying abreast of sector standards and best practices.
• Lead in the seamless execution of the fundraiser on the event day.
• Provide inputs on creating a post event report and newsletter for donors and sponsors.

REQUIREMENTS

• The ideal candidate will have at least three (3) years of experience in fundraising, hospitality or project and events management.
• A track record of business development, partnership, sponsorship, and fundraising for events.
• Employment experience in the performing arts, charity, or not-for-profit environments is a plus.

CORE COMPETENCIES AND PERFORMANCE ATTRIBUTES

• Strong project management, multitasking, and decision-making skills
• Excellent interpersonal and networking skills
• Polished written and verbal communication skills
• Highly self-motivated, goal-oriented, dynamic, and accountable
• Creative and resourceful problem solver
• Persuasive communicator and negotiator

About Olam Food Ingredients (ofi):

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.

SENIOR RISK MANAGER

Executive Summary

An opportunity has arisen to join the food ingredients arm of Olam International in Singapore within the Risk Management Group, providing hands-on Credit, Counterparty & Market risk support to the Company’s businesses globally. The successful candidate will enjoy immediate exposure to ofi’s diverse portfolio as part of a global function.

Job Description

Credit and Counterparty Risk Monitoring (primary responsibility)

• Measurement, monitoring and control of credit and counterparty risks on assigned products within the ofi portfolio
• Generate regular analysis on credit and counterparty reports and propose mitigations
• Participate in risk and trading meetings and conference calls with Business Units and Risk Management Group
• Monitor exposures against limits and escalate in accordance with internal risk policy
• Articulating current and potential risks, performing sensitivity analysis on exposures and flagging off risk events to the Business teams proactively
• Ensure that risk exposures are correctly captured and reported in the system, identifying any gaps in exposure reporting and driving resolution of issues
• Evaluate proposals and present recommendations on credit and counterparty risk limits for new and existing businesses, and as part of the annual risk budgeting exercise
• Participation in development of new and existing IT systems as required

Market Risk monitoring (additional responsibility based on candidate’s skill set/ past experience)

• Monitor exposures for assigned product against limits and escalate in accordance with internal risk policy
• Articulating current and potential risks, performing sensitivity analysis on exposures and flagging off risk events to the Business teams proactively
• Monitoring VaR limits, creating risk reports, highlighting key risk exposures, etc.
• Maintain high levels of internal stakeholder engagement at all levels to continually improve the risk profile of the business and to work closely with the business and country teams to ensure that commercial requirements are understood and acted upon so as to inculcate and maintain effective business and risk control.

Qualifications and required skills:

• Graduate degree in a Finance, economics, accounting, etc. Post graduate degree (e.g.: Masters, PhD) and/or professional qualification (e.g. FRM/ CFA) desirable but not compulsory depending on experience
• 10 years of risk management experience covering Credit, Counterparty in investment bank / commodities trading house / clearing broker. Prior experience in market risk is a positive
• Strong analytic skills and proven knowledge in commodities products and markets
• Attention to detail but an ability to distil complex information into readily digestible communication (both written and oral) at all levels

Personal Qualities

• Commercially focused risk manager with strong interpersonal & influencing skills and ability to effectively engage with senior stakeholders;
• Pro-active intervention and resolution of potential risk issues before they unfold.
• Self-directed and able to operate effectively at all levels with limited oversight from immediate manager.

Responsibilities

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

Team Introduction

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance's business usecases.

1. Based on industry/market/user insights and considering the characteristics of global e-commerce, analyze and develop long-term campaign plans, including key milestones, hotspots, major promotions, etc. Design integrated marketing strategies and approaches for international credit payment services (BNPL) to enhance core metrics such as BNPL's GMV.

2. Build an operational system that serves the lifecycle of user segments for BNPL, including user acquisition and user engagement, tailored to specific scenarios. Drive the establishment of touchpoints, marketing tools, and marketing benefits repository to improve business conversion efficiency.

3. Monitor and attribute the progress and effectiveness of existing traffic touchpoints and daily operational activities. Expand collaboration opportunities with internal and external partners to acquire additional traffic sources. Collaborate with marketing teams to implement new growth strategies and initiatives.

Qualifications

1. Bachelor's degree or above, with 3-8 years of work experience, with over 1 year of people management experience, preferably in user growth operations or integrated marketing operations in the BNPL payment or e-commerce industry.

2. Clear logical thinking, strong business acumen, self-driven with a goal-oriented mindset, team player with the ability to actively drive business collaborations.

3. Ability to independently manage projects, strong skills in program design and data sensitivity, excellent resource integration capabilities. 4. Excellent communication and negotiation skills, ability to collaborate across departments, passionate, creative, and responsible, with personal insights and experience in marketing strategies.

5. Proficiency in data analysis, ability to identify and solve problems through the analysis and synthesis of various operational data.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Vesper Homes is on the lookout for a Customer Service / Property Manager !

About Us

Vesper Homes is a boutique Real Estate agency in Singapore. We were first established in 2014 in London and we now operate in Singapore, Hong Kong and Manchester markets under the brands Vesper Homes and Vesper Group.

We are a team of 12 in Singapore and are looking for our next colleague to join us.

We need someone who can communicate clearly and represent the clients interests.

Job Description / What You'll Learn

- Oversee checking in properties (tenants moving in)

- Oversee checking out of properties (tenants moving out)

- Defect management

- Assist with Property Management

- Lease paperwork

- Liaise and deal with different clients/agents/contractors

- Assist with day-to-day tasks

- Any other related ad-hoc assignments

What we’re looking for in you:

- Systematic and organised

- Highly detail-oriented and meticulous

- Strong communication and interpersonal skills

- Ability to multitask and work in a fast pace environment

- Motivated and resourceful team player

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026