Team

ServiceNow is seeking a Solution Consulting Manager to build a high-performing team of pre-sales Solution Consultants and Architects in our IT workflow specialist team, which covers Strategic Portfolio Management, IT Asset Management, Security Operations, and Governance Risk & Compliance portfolio of products. This is your chance to get in front of developing your team in a fast-paced environment. The Solution Consulting Manager is responsible for individual Solution Consulting career planning and development, team development and hiring according to the dynamic needs of the sales organisation, and other administrative duties relative to team management.

Role

The Solution Consulting Manager is expected to maintain strong relationships with counterparts in Sales, Services, Support, Marketing, and other organisations to ensure alignment of organisational activities and directions. These responsibilities directly support the Solution Consulting Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales teams.

The role will report to the APAC Technology Workflows Solution Consulting Senior Director.

What you get to do in this role:

• Understand the needs of the Asia, India & Korea sales organisation and develop plans to ensure outstanding support. Focus on strategic sales opportunities
• Represent the Technology Workflows business at company and industry events via collaboration with our marketing and communication functions
• Create solutions that show the broader value of IT Workflows, especially in conjunction with strategic partners
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential Solution Consulting candidates to meet future business demands
• Work with our sales directors to prioritise regional Solution Consulting efforts
• Assign resources to sales opportunities and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organisation
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
  

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We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Responsibilities:

· Lead and manage the project team, ensuring alignment with client goals, schedules, and deliverables.

· Develop, update, and monitor the overall project schedule, addressing delays and ensuring milestones are met.

· Oversee the project budget, manage costs, and track expenditures to ensure financial targets are met.

· Act as the main point of contact for clients and stakeholders, providing regular project updates and managing expectations.

· Ensure construction work meets the highest standards, adhering to quality, safety, and regulatory requirements.

· Identify potential project risks and develop mitigation strategies to address them proactively.

· Enforce strict safety protocols and ensure compliance with all safety and environmental standards.

· Oversee contracts and subcontractors, ensuring compliance with terms and timely delivery of project components.

· Mentor junior engineers and team members, fostering a culture of collaboration, continuous improvement, and high performance.

· Ensure successful project completion, including commissioning, testing, and final handover to the client with all required documentation.

Requirements:

· Bachelor's degree in Civil Engineering, Construction Management, or a related field; professional certifications (e.g., PMP) preferred.

· Minimum 5-10 years of project management experience, preferably in large-scale construction projects, with data centre experience a plus.

· Strong understanding of construction processes, systems (HVAC, power, IT infrastructure), and engineering principles.

· Excellent leadership, team management, and communication abilities to work with diverse teams and stakeholders.

· Strong decision-making skills, with the ability to resolve issues and adapt plans under pressure.

Queenie Chua

R24125459

Responsibilities:

· Develop and implement a detailed commissioning plan, outlining all activities, timelines, resources, and testing procedures required for the data center systems (MEP, IT, fire protection, etc.).

· Lead and coordinate commissioning teams, including subcontractors and suppliers, ensuring all systems are tested, verified, and fully functional according to design specifications.

· Oversee the testing, inspection, and verification of all critical systems, including HVAC, electrical, IT infrastructure, power distribution, and other building systems, ensuring they meet performance criteria.

· Identify any system deficiencies or operational issues during commissioning and work with relevant teams to resolve them promptly, ensuring systems meet the required standards.

· Maintain detailed commissioning documentation, including test reports, issue logs, and progress reports, ensuring accurate records of all activities for client handover.

· Work closely with the design and construction teams to ensure that commissioning requirements are incorporated into the final design and installation phases, addressing any discrepancies or modifications required.

· Act as the main point of contact for the client during the commissioning phase, providing regular updates on testing progress, system performance, and any issues. Oversee the final handover process to ensure all systems are fully functional.

· Ensure all commissioning activities comply with local regulations, industry standards, and client specifications, and that systems meet all safety and operational requirements.

· Identify potential risks or delays in the commissioning process and implement corrective actions to mitigate these risks, ensuring the project stays on track for timely completion.

· Provide training to the client’s operations team, ensuring they understand how to operate and maintain the data centre’s systems after handover.

Requirements:

· Bachelor's degree in Mechanical, Electrical, or Civil Engineering, or a related field. Professional certifications related to commissioning (e.g., CxA, LEED, or equivalent) are an advantage.

· Minimum of 5-10 years of experience in commissioning, with a strong background in large-scale projects such as data centers, commercial buildings, or industrial facilities.

· Strong knowledge of commissioning processes, including system testing, validation, and troubleshooting for MEP, IT, and building management systems (BMS).

· Proven leadership abilities to manage commissioning teams, coordinate with contractors, and effectively communicate with stakeholders. Ability to clearly report on system status, risks, and issues.

· Strong problem-solving skills, with the ability to quickly address issues that arise during commissioning and take corrective action to ensure systems meet operational requirements.

Queenie Chua

R24125459

Responsibilities:

· Oversee the planning, design, and execution of all Mechanical, Electrical, and Plumbing (MEP) systems for the data centre construction project, ensuring they meet technical and regulatory requirements.

· Lead and coordinate MEP engineers, subcontractors, and vendors to ensure seamless integration of MEP systems into the overall construction schedule.

· Review and approve MEP designs, ensuring they are aligned with project specifications, client requirements, and best practices.

· Provide technical support to the project team, assisting with complex MEP-related issues and resolving design or construction challenges.

· Ensure MEP installations meet the highest quality standards, including compliance with local regulations and international best practices.

· Oversee the procurement of MEP materials and equipment, and manage subcontractors to ensure timely delivery and quality of work.

· Manage the MEP portion of the project budget, track costs, and implement cost-saving measures without compromising quality or safety.

· Enforce strict adherence to health, safety, and environmental (HSE) standards within all MEP works on-site.

· Track the progress of MEP works, preparing regular reports on milestones, issues, and performance to the Project Manager and stakeholders.

· Oversee the commissioning of MEP systems, ensuring all systems are properly tested and integrated before the final handover to the client.

Requirements:

· Bachelor’s degree in Mechanical or Electrical Engineering, or a related field. Professional certifications (e.g., PMP, CEM, LEED) are a plus.

· Minimum of 5-10 years of experience in MEP management, with a strong background in data centre construction or other large-scale projects.

· In-depth knowledge of MEP systems (HVAC, electrical, plumbing, fire protection), as well as design and installation processes.

· Strong leadership abilities with the capability to manage teams, coordinate with stakeholders, and communicate complex technical information clearly.

· Proven ability to identify and resolve technical issues, implement effective solutions, and make decisions under pressure to keep the project on track.

Queenie Chua

R24125459

Responsibilities:

· Lead the overall design process for the data centre, ensuring all architectural, structural, and MEP (Mechanical, Electrical, and Plumbing) elements are integrated into a cohesive design that meets the client’s requirements and project goals.

· Manage and guide the in-house design team, external consultants, and subcontractors, ensuring that designs are delivered on time, within budget, and to the required quality standards.

· Oversee the review and approval of all design deliverables, including drawings, specifications, and technical documents, ensuring compliance with local regulations, international standards, and project specifications.

· Act as the primary point of contact between the client and the design team, addressing client concerns, providing regular updates, and ensuring client satisfaction with design solutions.

· Identify design risks early in the process, working with relevant stakeholders to mitigate risks and resolve design-related issues in a timely manner.

· Drive innovation in the design process by recommending value engineering solutions, cost-effective design alternatives, and methods to optimize the functionality and efficiency of the data centre.

· Ensure the design complies with all relevant building codes, safety standards, and environmental regulations, as well as the requirements of regulatory bodies and local authorities.

· Develop and manage the design phase of the project schedule, ensuring that key milestones are achieved and that the project progresses on time.

· Work with the project team to establish and manage design-related costs, ensuring that the design process remains within budget and that resources are allocated effectively.

· Maintain accurate design documentation, ensuring that all changes, approvals, and communications are properly documented. Provide regular design progress reports to the Project Manager and stakeholders.

Requirements:

· Bachelor’s degree in Architecture, Civil Engineering, or a related field. A Master's degree or professional certifications (e.g., PMP, LEED, etc.) would be an advantage.

· Minimum 5-10 years of experience in design management within the construction industry, with a focus on large-scale, complex projects like data centres or commercial buildings.

· Strong understanding of design principles, architectural and engineering systems, and familiarity with data centre design requirements, including specialized systems like HVAC, electrical, and IT infrastructure.

· Proven leadership and team management capabilities, with the ability to coordinate and motivate cross-disciplinary teams. Excellent communication and interpersonal skills to liaise effectively with clients, stakeholders, and contractors.

· Strong ability to identify potential design issues early and implement effective solutions. Proficient in making decisions under pressure while maintaining project quality and client satisfaction.

Queenie Chua

R24125459

Responsibilities:

· Review and approve the structural design, ensuring compliance with project specifications, regulatory requirements, and best practices for data centre construction.

· Manage and lead a team of structural engineers and designers, providing technical guidance and ensuring efficient project execution.

· Collaborate closely with the architectural, MEP, and construction teams to ensure structural elements are integrated seamlessly with the overall building design.

· Supervise on-site structural work to ensure it adheres to design specifications, quality standards, and safety regulations.

· Ensure all structural work is completed according to the highest quality standards, conducting inspections and overseeing testing processes for structural components.

· Oversee the review and approval of structural calculations, ensuring that load-bearing and stability requirements are met for the data centre’s unique design and operational needs.

· Monitor and manage the structural work schedule, ensuring key milestones are met on time and within budget. Address any potential delays or cost overruns.

· Identify and mitigate risks related to structural design, construction methods, and materials. Resolve any technical challenges that arise on-site promptly and effectively.

· Ensure that all structural work complies with local building codes, safety standards, and environmental regulations. Work with authorities to secure necessary permits and approvals.

· Ensure that all structural work is completed to specification and provide the necessary documentation for final handover to the client, including as-built drawings, structural certifications, and testing reports.

Requirements:

· Bachelor’s degree in Civil or Structural Engineering, or a related field. A Master's degree or professional certifications (e.g., Chartered Engineer status) is an advantage.

· Minimum 5-10 years of experience in structural management within the construction industry, with a strong focus on large-scale, complex projects such as data centres, commercial buildings, or industrial facilities.

· Strong knowledge of structural design principles, materials, and construction techniques, with experience in data centre and other specialized construction projects.

· Proven leadership skills with the ability to lead and motivate a team of engineers, work cross-functionally with other teams, and communicate effectively with clients, contractors, and stakeholders.

· Strong analytical and problem-solving abilities, with experience in making critical decisions related to structural design, materials, and site challenges to maintain project timelines and quality.

Queenie Chua

R24125459

Responsibilities:

· Manage and oversee all CSA construction activities, ensuring that civil, structural, and architectural works are completed according to the project’s design specifications, quality standards, and safety requirements.

· Supervise daily site operations to ensure CSA works are progressing as per the construction schedule and in compliance with local regulations and safety standards.

· Collaborate with the design, structural, MEP (Mechanical, Electrical, and Plumbing), and commissioning teams to ensure that CSA systems are properly integrated into the overall project plan.

· Ensure that all CSA works meet the specified quality standards by performing regular inspections and audits of on-site construction activities and materials.

· Oversee the work of subcontractors and vendors performing CSA-related tasks, ensuring adherence to timelines, specifications, and safety requirements.

· Monitor and manage the CSA construction schedule, ensuring that milestones are achieved on time and that work progresses in a timely and coordinated manner.

· Track and control the CSA-related budget, ensuring that the project remains within financial constraints, and implement corrective actions if there are potential cost overruns.

· Enforce strict adherence to health, safety, and environmental (HSE) standards and ensure CSA work activities comply with project-specific safety protocols and regulations.

· Identify potential risks to the CSA construction process and take proactive steps to mitigate issues, delays, or design conflicts. Address unforeseen challenges as they arise.

· Ensure the timely completion and handover of CSA-related components, including documentation such as as-built drawings, materials certifications, and other required reports for final client approval.

Requirements:

· Bachelor’s degree in Civil Engineering, Structural Engineering, Architecture, or a related field. A Master’s degree or professional certifications (e.g., PMP, Chartered Engineer) are an advantage.

· Minimum 5-10 years of experience in construction management with a focus on CSA works, particularly in large-scale projects such as data centres, commercial buildings, or industrial facilities.

· Extensive knowledge of civil, structural, and architectural design and construction practices, with experience in managing CSA works from ground up through to finishing stages.

· Strong leadership and interpersonal skills, with the ability to manage teams, subcontractors, and stakeholders while maintaining clear and effective communication at all levels.

· Exceptional problem-solving and decision-making abilities, particularly in managing complex site challenges, ensuring that CSA work is executed efficiently and safely, and resolving any issues promptly.

Queenie Chua

R24125459

[Job ID: 779332]

Responsibilities:

• Establishing productive, professional relationships with key personnel in hunting of new accounts.
• Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively assessing, clarifying and validating customer’s needs on an on-going basis.
• Leading solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Any other ad-hoc assigned.

Requirements:

• 5 years’ experience in Sales with a strong background in rubber and plastic component parts manufacturing.
• A dynamic problem solver.
• Energetic and required to travel to several territories during hunting.
• Great network of clients who need precision component parts made of silicon rubber, plastic and metal for their products.
• Good communication skills and presentation of company marketing briefs.
• Travelling required to different territories.

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Responsibilities:

· Build and maintain strong relationships with clients, ensuring satisfaction and addressing concerns.

· Create and implement sales strategies to achieve revenue and market share goals.

· Analyze market trends, competitor activities, and the customer needs to identify growth opportunities.

· Prepare and present tailored proposals to potential clients in the maritime industry.

· Negotiate terms with clients and manage the preparation and execution of contracts.

· Track and report on sales activities, forecast revenue, and provide regular updates to management.

· Work closely with internal teams (operations, logistics, marketing) to ensure smooth service delivery.

· Meet or exceed sales targets, KPIs, and contribute to the company’s overall growth.

Requirements:

· Min Diploma in Business Administration or related field.

· Proven experience in sales, preferably in the maritime, shipping, or logistics sectors, with a track record of meeting or exceeding targets.

· Excellent negotiation and communication skills to build relationships, close deals, and manage contracts effectively.

· Familiarity with CRM software and sales analytics tools.

Queenie Chua

R24125459

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Responsibilities:

• Prospect and qualify new sales leads.
• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products.
• Track all sales activities and keep current by updating account information regularly.
• Communicate customer and prospect product pain points to appropriate departments.
• Maintain a well-developed pipeline of prospects.
• Develop strong, ongoing relationships with prospects and customers.
• Meet and/or exceed quotas.
• Coordinate with other team members and departments to optimize the sales effort.

Requirements:

• Degree in any discipline
• At least 3 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals:

1. Life Science & Healthcare
2. Industrial & Technology
3. Retail & Consumer
4. Chemical

• Proven track record of successfully managing customer relationships.
• Excellent interpersonal skills
• Proficient in Microsoft Office

Queenie Chua

R24125459

Team Summary

The Marketing Manager in the Singapore team will lead and support campaigns and partnerships to grow Visa’s overall brand equity with consumers, such as cardholders and businesses. The Visa Brand Promise is to uplift everyone and everywhere, by being the best way to pay and to be paid. With this goal in mind, we strive to ensure that the brand shows up in a meaningful way at the relevant occasions to bring across this narrative to our partners and customers.

What a Marketing Manager does at Visa:

The person will be involved in building up the overall direction for marketing initiatives and be responsible for the day-to-day execution with cross functional teams, clients, vendors as well as partners.

Key Responsibilities include:

• Drive and support our clients’ (i.e. Banks, Fintechs, Merchants) payments marketing initiatives with Visa’s marketing advisory and solutions, working closely with the Accounts Leads to strategise and propose impactful and relevant marketing programs to drive business revenue for our clients, across both B2B and B2C programs.
• Lead day-to-day client engagements and management of Marketing Value Added Services (VAS) projects in close partnership with the respective Business Development and Account Leads. Oversee all administrative deliverables related to client marketing project management and VAS including but not limited to revenue tracking, marketing approvals, procurement processes, contract management and VIK process management in full compliance with Visa’s policy and process
• Day-to-day management and liaison with agencies, partners and internal stakeholders to implement and manage above initiatives as well as brand related marketing activities
• Work extensively with marketing teams in other markets as well as local country cross-functional teams (i.e. Sales teams, Products, Commercial Products) to ensure smooth launch and execution of marketing activations to support key business strategic initiatives
• Ensure timely executions and deliverables from agencies and vendors as well as proper documentation and paperwork across the whole project lifecycle.
• Open communication between partners and vendors to ensure that work is executed and implemented accurately.

Why this is important to Visa

You are critical to driving our overall brand value equity and this extends beyond marketing campaigns, it also includes supporting our clients and partners to excel in their marketing initiatives, hence, directly driving our common interest in stabilizing and growing clients’ and Visa’s businesse

Expectations of a Media Billing Manager

Manage operation process and lead a team, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring and analysis
• Oversees team’s responsibilities.
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve issues with relevant stakeholders e.g. vendors, clients, Business and shared service teams
• Regular meeting with Stakeholders
• Billing status monitoring and reporting
• Ensure billing completion before end of following month activities
• Accounts Payable responsibilities
• Support on audit requests

The main responsibilities include:

• Project coordination

• Stakeholder communication

• Change management and training

• Monitoring and tracking progress

• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables

• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow

• Maintaining and organizing project documentation, including plans and business requirements

• Preparing status reports and presentations for management

• Developing training resources with the vendor’s support

• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications

• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features

• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls

• Helping users resolve issues with the product by following the FAQs guide

• Escalating unresolved issues to senior staff or business teams when necessary

• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates

• Maintaining accurate records of all communications and resolutions for future reference

• Working with other team members, supervisors or departments to ensure efficient service operations

• Experience with change management for implementation of new systems and/or customer engagement

• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail

• Proficiency with basic computer skills

• Strong listening skills and empathy

• Project management skills will be an added advantage

• Ability to work in a fast-paced environment

• Strong time management and multitasking abilities

• Knowledge of Singapore Government procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:
MindFlex Education Pte Ltd is Singapore's #1 and largest Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with no overtime culture.
We are currently expanding and looking for fresh & enthusiastic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to for this role and we would love to get in touch with you!

Job Scope:
- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency
- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc)
(no cold-calling at all!)
- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria
- Coordinate and arrange 1st tuition lesson for both clients and tutors
- Follow-up with any necessary administrative support and after-sales service
- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Good Customer Services Skills
- Able to Commit for Minimum of 1 Year
- Poly & University Fresh Graduates are welcome, no experience required

Salary:
- Competitive salary structured towards helping employees grow with the company
- $2,700-$4,300/Month + CPF (inclusive of team incentives)
- Base starts from $2,500-$3,500/Month
- Attractive monthly team incentives from $200-$800/Month
- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)
- Management positions available (for candidates identified with leadership potential)

Working Hours:
- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekends
- 9.00am - 6.30pm
- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:
- Fun Working Environment with a Warm Company Culture
- Casual Working Attire, Relaxed Setting
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, Massage Chair, Fully-stocked Pantry, etc.)
- Company Meals / Outings / Events / Bonding Activities
- Full Leave Benefits: PH, Annual Leave, Sick Leave
- Career Progression and Low Staff Turnover Rate
- Bright Hill MRT (Thomson-East Coast Line) at Doorstep of Office

Others:
- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
- Signing of Non-Compete contract will be required upon successful employment

1. Contributes to the professional growth and development of the Customer Service function.
2. Attends to customers’ enquiries in a professional manner.
3. Ensure customer satisfaction by extending responsive and meticulous support.
4. Provides immediate response to client’s technical/service related queries and problems.
5. Addresses and resolves customers’ complaints/dissactisfactions by initiating a thorough investigation of a complaint, evaluates findings, and responds to supervisor/management/customers soonest possible.
6. Meticulous processing of specimens received from the Courier team and customers
7. Enters patients demographic and orders laboratory tests completely and accurately into Laboratory Information System.
8. Understands clinical and tests terminologies and test profile/codes.
9. Communicates problems in specimens and request forms received to the Laboratory Manager.
10. Adheres to procedures in sample centrifugation, storage, retrieval and disposal.
11. Communicates with clients, co-workers, and management.
12. Possesses good time-management skills.
13. May be rotated to other lab locations or shifts as necessary.
14. Performs other duties as assigned.
15. Ensures the discharge of duties and responsibilities with diligence.
16. Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens. Ensure the accurate sorting, data entry, preparation, collation and sorting of specimens that contain patients personal data.
17. Ensure the proper storage and disposal of specimens as per company’s policy.

[Order Number: 764112]

Responsibilities

• Received and Process Sales Order using SAP system, acknowledgement with estimate delivery date base on standard lead time
• Process Purchase Order to vendors
• Liaise with various internal & external parties to ensure timely production and shipping of goods
• Administer orders backlog, co-ordinate with Sales if there is any delivery &/or production hiccups
• Communicating with a factory in China for delivery matters
• Any other ad-hoc duties assigned

Requirements

• Candidate must have at least 7 years of experience in Customer Service function
• Knowledge in SAP is an added advantage
• Mandarin proficiency to communicate with a factory in China

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

• Attend to customer’s incoming calls, SMS and Whatsapp messages
• Issuance of invoices for different branches
• Update of customer information on internal database
• To support sales consultants by securing appointments
• To place outbound cold calls and provide good customer services
• To keep our customers informed on the latest update and ongoing promotions
• To be inquisitive and sensitive towards customers’ requirements and concerns over call
• Other administrative duties as assigned from time to time
• Reports to head of department and senior operation manager

Role Requirement

· Suitable candidate should possessed ‘A’ Levels or Diploma and above

· 1 years relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· Able to work on some weekdays and Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Flexi-work plans available for Part-time, 3 months Contract based (renewable)
• Convenient working locations
• Able to work from home for well-trained staff

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the platform:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Highlights

• Central, above Novena MRT station
• Office hour, 5 day work-week (Mon-Fri)
• All entry level candidates are welcome (fresh A level or Diploma holder)
• Full and Part time vacancies available

Job Responsibilities

• Assist the dentist in providing dental treatment to patients.
• Prepare and sterilise dental instruments and equipment.
• Maintain the overall sterility, cleanliness and neatness of the clinic at all time.
• Perform general administrative duties.
• Perform front counter duties like patient relations, registrations, taking appointments, dispensing medicine and billing etc.

Job Requirements

• Entry level candidates - Diploma & "A" level holders from Polytechnic & Junior College. Candidates waiting for results are welcome.
• Candidates with NO EXPERIENCE are WELCOME. Training will be provided.
• Willing to learn and a pleasing personality with good interpersonal and communication skills. Able to work independently.
• Placements for full-timer, part-timer, permanent and temporary (at least 6 months) positions.
• Singaporeans only

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

Phone calls and Recruitment Agents will not be entertained.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Summary:

We are looking for a proactive and detail-oriented Assistant Business Manager to play a vital role in ensuring business continuity, improving operational efficiency, streamlining processes, and ensuring compliance with regulatory requirements.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations. If you’re organized, collaborative, and driven to optimize operations while maintaining regulatory adherence, we’d love to meet you.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

Job Responsibilities:

• Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
• Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
• Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
• Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
• Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
• Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

• No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
• Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
• Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
• Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
• Keen on working within a start-up style environment

What we offer:

Dress Code: Be comfortable at work with smart casual attire

Location: Conveniently located right next to Paya Lebar MRT

Care: Comprehensive coverage on clinical, hospitalisation and wellness program

Balance: Skip the peak hour rush and commute at flexible timings

Flexibility: Feel free to work from anywhere every Friday

Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.

Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year

Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting

Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices

Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture

Key Responsibilities

• Manage end-to-end project lifecycles related to RTGS, payment processing systems, and card-related technologies.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Lead project teams and ensure alignment with project goals and timelines.
• Oversee the design, development, and implementation of payment solutions and card systems.
• Act as a point of contact between technical teams, vendors, and business units for payments-related projects.
• Monitor project risks and issues, ensuring timely resolution and escalation if needed.
• Ensure compliance with regulatory requirements and standards in the payments and cards domain.
• Provide regular updates on project progress, risks, and outcomes to senior stakeholders.

• Proven experience in managing projects in the banking and payments sector.
• Strong knowledge of RTGS, payment gateways, and card payment systems.
• Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• Excellent understanding of payment processing flows and related technologies.
• Strong problem-solving skills and the ability to handle multiple priorities.
• Exceptional communication and stakeholder management skills.
• Familiarity with industry standards such as ISO 20022 is a plus.

Preferred Qualifications

• Experience in working with banks, financial institutions, or fintech companies.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.
• Technical understanding of APIs, payment system integrations, or blockchain technologies related to payments.

Location: Chancery Court, 36H Dunearn Road, Singapore 309433 (nearest MRT station: Newton)

• $2800 - $3500 / month
  

Team size:

• 3 - 4 staff

Job Responsibilities:

• Oversee daily operations of the store, including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
• Maintain the cleanliness and organisation of the store.
• Ensure all food and beverages meet quality standards and presentation guidelines.
• Train and supervise staff, ensuring they understand and adhere to company policies.
• Assist with hiring and rostering of staff where necessary.
• Assist in conducting regular performance reviews, providing feedback and coaching to staff.
• Foster a positive and productive work environment.
• Assist in responding to and managing customer feedback and enquiries - both online and offline and implement strategies to improve service quality if necessary.
• Any other ad-hoc duties assigned by Management

Job Requirements:

• At least 2 years of relevant working experience in F&B
• WSQ Food Hygiene certification
• Fluent in English
• Team player with a good learning attitude
• Able to multitask and work under pressure
• Meticulous and takes pride in work
• Strong leadership, self-motivated and good people skills
• Excellent communication and interpersonal abilities

Official working hours:

• Tue, Thu, Fri, Sat, Sun: 9.30 - 6.30pm
• Wed: 9.30 - 1.30pm
• Closed on PH

License/Certification:

• WSQ Food Safety Level 1 (Required)