Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

Job Description：

- Administrative support for all BUs including managing office suppliers, catering, meeting scheduling, travel bookings, courier logistics and other operational tasks;

- Coordination of employee events and activities, including team buildings, anniversary celebrations etc;

- Supporting office renovation and/or relocation as well as premise maintenance;

- Corporate policy/proceeding optimisation;

- Other responsibilities assigned by the supervisor

Job Requirements：

- Minimum 1-3 years office management/administration experience;

- Excellent written and verbal communication skills for effective customer service in both English and Mandarin;

- Organizational and time-management skills, with attention to details;

- Ability to work independently and as part of a team, handle multi-tasks under pressure;

- Willing to take up new challenges;

- Limited to Singapore Citizens and Permanent Residents only

The Residential Care Manager is responsible for the comprehensive care management, guidance, and supervision of residents not limiting to ensure efficient operations.

Areas of responsibilities:

A. Case Management

Serves as liaison with other agencies, support programs, family members, professionals and significant others as needed.

1. Conduct intake assessment of referrals.

2. Handle case assignments, draft individual care plans (ICP), review case progress and determine case closure. Develop and monitor their progress relative to their ICP through all phases of the programme.

3. Facilitates implementation of individual care plan, assess and address motivational, psychosocial issues and goal setting as part of the care plan not limiting to conducts mid-term review.

4. Identify and develop additional resources where necessary that could best serve the needs of the residents.

B. Residential Care & Operations management

1. Oversee daily operations of the centre including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.

2. Ensure high quality and smooth operations by reviewing internal policies and procedures, leading changes for improvements and evaluating the effectiveness of the changes made.

3. Oversee the programme needs including liaising with external partners for collaboration opportunities.

4. Lead and supervise the Residential Care Assistants in the area of home care management.

C. Programme and Training

1. Direct the planning and implementation of new programmes.

2. Work with the staff team to facilitate programme needs and conduct sessions when needed.

3. Review and develop training materials where needed.

D. Other duties as assigned.

The role is responsible for end to end Order to Cash process includes but not limited to manage customer accounts at an operational level, entering and processing assigned orders according to the procedures, dealing with and resolving questions and/or problems involving operational activities, proper coordination and communication with customers, internal functional teams and external service providers for the execution of the shipments and shipping documentations.

Key areas of responsibilities:

· Process external customer orders in system and/or via manual process

· Manage end to end order fulfilment process

· Process return orders, credit and debit orders (customer order, intercompany stock order) as needed

· Provides information and literature to internal/ external customers / service provider as needed

· Managing internal/external customer calls and inquiries

· Ensure customer information is accurately maintained in the ERP system

· Customer/vender master data maintenance

· Handling & monitoring for inbound/outbound, document, trade compliance with internal / external shake holder (Customer order, intercompany order and cross-board intra company order)

· Process free of charge or sample handling as needed

· Manage customer complaints via SFDC tool, April star, IQOS (entering, further follow up)

· Actively support Customer Service Organization objectives, strategies, projects, team admin etc.

· Rebate/Sales comm handling If need

· Maintain department ISO procedures support as needed

· Support any internal/external audit requirements related OTC as needed

· Drive continuous process improvement/KPI in the Order to Cash process

· Travel as needed

· Achieve metrics target - Complaints, Order management, etc.

· Prepare monthly sales reconciliation report and issuance of local tax invoices, Proforma Invoices, Commercial invoices, etc.

· Initiation/Coordination of VAT exemptions (including collection of exemption certificates from customers) at the interface of tax/finance departments

· Manage cash collection process , Handle receivable disputes at the interface of customers and internal stakeholders

· coordinate credit management process with customer related.

Qualification and Experience Requirements:

· Diploma with 5-10 years Customer Service or B2B experience

· Chemical industry experience is preferred

· In-depth ERP system knowledge, SAP preferred

· Data collection and problem solving

· Knowledge of delivery and payment terms

· Knowledge of warehouse processes, logistics and shipping, international trade

· Microsoft Office - Word, Excel, PPT, SharePoint, One Drive

English Explorer is looking for a passionate and experienced TRAINING AND DEVELOPMENT MANAGER to join our team.

~ currently hiring for Full-time.'

We are one of Singapore's premium Language schools offering a structured Chinese language program. Our classroom face-to-face Chinese learning with our teachers will enhance our students’ Mandarin speaking skills faster than studying alone or practising with friends. Only through quality training can we build foundation knowledge and the correct use of Grammar and Vocabulary so that our students can have a more competitive edge in their work or study.

We provide Mandarin courses for Adults, Kids, and international learners to fit different requirements. Various Chinese language courses include Conversational Mandarin Beginner to Intermediate courses.

Responsibilities

• To deliver The Mandarin language classes according to our materials and syllabus.
• Maintain Mandarin language teaching of the highest quality.
• To provide both Private and Group Teaching at the client’s place or our centres
• To provide professional learning advice to both adults and kids students
• In-house training will be provided using the school's teaching methodology

Requirements

• Travelling required
• Face-to-face or Online interview in the school
• Lessons will be conducted either at our School, Online, or client's place in Singapore.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent.
• Candidate required to understand and speak Fluent English & Mandarin
• At least 1 Year(s) of working experience in the related field is required for this position.
• Preferably experienced teacher specializing in Training & Development, Education

Send your resume in English via clicking the "Apply Now" button below.

Kindly provide the information below in your application.

• Your relevant Chinese Mandarin language teaching experience
• Your availability date to start work

You can also apply for this position by clicking the "Apply Now" button.

Thank you and hope to hear from you soon

The Duty Manager manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards. He/She develops operations plans, monitors room inventory and collaborates with other departments on special guest arrangements. He/She also manages personalised reception services for VIP guests, implements loyalty programmes and identifies and resolves deviations and irregularities in service operations.

Job Summary

- Assists the Director of Rooms in directing and supervising the activities of the Front Desk, Concierge, Bell Services, Telephone Department and Transport Pool.

- Responsible for welcoming guests and groups to the hotel, attending to guests’ queries, complaints and requests in the Lobby Area.

Our Client:

Our client is a Japanese company and is a prominent player in the construction industry. As their Singapore office undergoes expansion, they are actively seeking a M&E Manager to join their team and contribute to the growth and success of their operations.

The Responsibilities:

• Interpretation of specifications, compliances, terms and conditions, drawings, and any other relevant document
• Preparation for tender clarifications, investigation of clarification response by communicating with relevant stakeholders
• Assist in preparation of presentation slide, technical write up for tender interview
• Attendance of tender interview
• Propose Value Engineering solution for MEP works
• Any other business, if required in the tender

The Requirements:

• Degree in Mechanical/Electrical Engineering or related disciplines
• Minimum 10 years’ engineering experience in Building Construction projects
• Strong experience in tender preparation for building construction projects
• Strong technical knowledge in M&E works, planning capability and authorities’ compliance; adopt lean mind set to cost and resource management
• Able to effectively collaborate with all stakeholders to achieve good results in project delivery; strongly committed to accomplishing the established milestones and other deliverables
• Proactive when solving issues and focused on strategic goals of the project

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

Job Reference: 99029

Due to growth, business is seeking to recruit an experienced leader with a track record in the Energy Service Market. The General Manager is responsible for the P and L delivery of the business, covering operations accross the APAC region. Ideal Candiates should have experience of leading teams in through growth plans and be able take responsibility for QHSE, Financial and Operations performance.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As an Event Production Manager for Riot’s SEA Esports, you will work together with both the League of Legends and the VALORANT Esports teams to produce the local leagues and events that take place in Southeast Asia, Hong Kong, Taiwan, or Australia & New Zealand. You’ll be responsible for strategy, planning, execution, tracking, and project management for events of the leagues.

Responsibilities:

• Lead strategic planning and project management for event production in the region
• Oversee the vendor sourcing and hiring processes, including RFP, contract, payment, and reconciliation
• Create and manage the event production budget to ensure we are spending wisely to deliver high quality content and experience for our fans
• Work closely with the event production vendors to ensure execution of the production of our events (by either vendors or internal teams) are aligned with the pre-agreed creative vision and quality standard.
• Collaborate with the APAC Esports Product, Broadcasting, Content, Marketing, and Commercial Partnerships teams to ensure all product requirements are met at the production level
• Coordinate with the Global Event, Broadcast, and Production teams to ensure the adherence of the global production guidelines both internally and externally
• Regularly review the planning and execution process and make improvement plans. Share these improvement plans with internal and external stakeholders.
• Communicate project deliverables, priorities, milestones, and any changes to and between the internal and external stakeholders
• Track progress and create regular updates to report the progress to the senior leadership.

Required Qualifications:

• 5+ years of work experience in event, production or project management with oversight responsibilities for multiple, large-scale projects
• Experience working with US, EU, or APAC teams
• Experience creating and managing budgets
• Experience managing vendors

Desired Qualifications:

• 7+ years of cumulative work experience
• Experience working on event, broadcast or content production in sports or Esports
• Experience working with or at an Esports production vendor
• Fluent in any of the Southeast Asian languages

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

Ensure high levels of customers satisfaction through excellent service

Complete store administration and ensure compliance with policies and procedures

Maintain outstanding store condition and visual merchandising standards

Guide factory safety standard operation, ensure video quality and safety supervision

Reasonable arrangement of workers' work and rest time

Able to coordinate the deployment of work

Be familiar with every link of food processing and manufacturing to ensure food quality and safety.

Familiar with company food sales.

The PM/BA will be the privileged contact for user representatives during the analysis and project phases, and will be responsible for all standard project management tasks such as:

- Preliminary studies and analysis

- Planning and budget elaboration and follow-up

- Organize and run dedicated committees (steering committees, project committees, etc)

- Identify and report on project risks, attention points and issues to follow-up

- Requirements and general functional specifications (GFS): Coordination of workshops, minutes, writing GFS, Review and validation with Sponsors, Presentation and support to Dev Team, etc

- Coordinate all teams, from same division or other divisions, working on the same project

- Plan the migration strategy and change management activities related to these new projects

- Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations

- Ensure the good relationship with business sponsors and stakeholders on each location

At least 5 years of experience in:

• Banking Industry, as a Project Manager and/or as Business Analyst

• Core Banking processes and features :

• Strong knowledge of transaction capture, settlement and accounting booking

• Good knowledge of financial products and on their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities)

• Regulatory Reporting (e.g. MIFID2, Cost and Charge Reporting to clients)

• Reconciliation and matching systems (e.g. Intellimatch)

• Payment and transaction settlement systems (SWIFT, SEPA, local domestic systems in Europe and in Asia)

• Excellent communication skills in English, both oral and written.

• Strong proficiency with Powerpoint, Excel, Word, Visio

Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)

Scope of project(s)

• Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems, Regulatory Reporting

• Transversal projects involving other domains, but with a major impact on Core Banking platform.

Responsibilities and skills required:

• Proactively communicate and collaborate with external and internal third-parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, Screen and Interface designs, Business process designs

• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.

• Serves as the conduit between the customer community and the technology teams through which requirements flow.

• Develop requirements specifications according to standard templates & methodology

• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Be the liaison between the business units, technology teams and support teams.

about the company

The client that we are partnering with is one of the world’s leading bank and they are looking to expand their team of relationship managers to service the expanding base of customers.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

Job Responsibilities:

• Manage and oversee the food service operations of cafeteria
• Lead & supervise a team of F&B staffs
• Administer staff record, submit report to immediate supervisor
• Manage, build and maintain cordial relationship with customers and clients
• Accountable for food cost management, menu planning as well as the development and creation of new products needs
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to clients
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement
• Implement Kitchen Planner & Inventory system for own outlet and perform central ordering system
• Schedule of roster and other ad hoc responsibilities
• Perform paperwork duties

Job Requirements:

• Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent
• Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organization
• Str
• ong experience in involving team management, project management, ownership of budget and costs structure financial management, and operations workflow
• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent
• At least 3 year(s) of working experience in the related field is required for this position
• Excellent interpersonal and communications skills, able to liaise with all employees
• Previous setting up of outlet experience an advantage
• Familiar with MS Office applications including Excel, Project and PowerPoint
• Proactive team player, working collaboratively with and through others
• Ability to clearly articulate messages to a variety of stakeholders

Job Highlights:

• 12 months RENEWABLE/CONVERTIBLE contract
• Up to $4,000/month + 1-month bonus
• 18 days of annual leave entitlement
• Gul (Transport provided at CCK, Jurong East, Boon Lay)

Job Responsibilities:

• Process customers' sales order via SAP system.
• Monitor sales order status and coordinate with internal stakeholder to ensure a smooth delivery to client in a timely manner.
• Handle export shipments for intercompany and overseas customers.
• Prepare the shipping document for local and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from local customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by supervisor.

Job Requirements:

• Minimum Diploma in Business Admin or equivalent
• Minimum 3 years of customer service and team management experience or similar function

If you are keen to explore this career opportunity, kindly send a copy of your resume to rrkc(at)rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446

EA License No: 16C8261

• Assist and support in managing and oversee daily operations and ensure compliance to operations standards and procedures.
• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• Setting up, maintaining, and establishing physical placement of wine in cellars and cabinets in an organized and structured manner that is in coordination with the wine list.
• Regular maintenance and updating of wine list to reflect current products and vintages.
• Responsible for maintaining guest expectations and recommending wines accordingly to ensure guest satisfaction with regards to the wine.
• Ensure communication with the management team to identify wines that need to be upsold in order to maintain stocks.
• Responsibility for maintaining the upkeep of the wine par levels.
• Responsibility for the correct use and maintenance of glassware and other wine related equipment in the restaurant including but not limited to wine list covers, ice buckets, decanting equipment, specialty glassware, bar equipment, and other equipment.
• Responsible for maintaining an executing all the special beverage promotions designed to increase beverage sales in the restaurant in regards to wine.
• Maximizing sales opportunities through wine sales.
• Prepare profit & loss account.
• To carry out all tasks in a reasonable time frame to ensure the smooth running of the areas and restaurant.
• To regularly educate staff on wine knowledge, specifically pertaining to the restaurant’s wine program.
• Negotiate purchase prices with vendors.
• Monthly inventory of wine and all related beverage.
• Perform other related duties as assigned by the Management/Owner.
• Team player and independent.
• Humble and willing to learn and share to grow together.
• Good working attitude
• Sales driven

Service Centre Dept (SCD) – working in Service Centre

22 Jan to 29 Feb 2024 (renewable)

Official Working hours

Mon – Fri: 8:30am to 5:30pm
Sat: 8:30am to 1pm*

• Bishan
• Maxwell
• Tampines
• Woodlands

Job Description:

• Provide personalised service to manage CPF members' enquiries on CPF schemes and services over at the counter.
• Any adhoc duties assigned by supervisor

PS: Full-day standing is required.

*Temp Staff needs to commit till 1pm. Temp Staff may be activated to work on Saturdays, as and when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

This is a senior, consultative sales strategy and execution role reporting to the Senior Director of the GTM Shared Services Business Office.  We are looking for someone with demonstrated experience in Sales and Sales Leadership in complex portfolio-driven organisations and adjacent, similar markets.  The focus of this role is to programmatically execute Sales Strategy by leveraging Sales Planning Motions as a vehicle to accelerate revenue growth, optimise resource leverage, and achieve portfolio sales outcomes.

In this role you will partner with Sales Leadership to drive sales productivity and performance in a fast-paced, evolving sales environment.  Leveraging the framework of Sales Planning Motions, you will work with account teams and sales leaders in regular selling motion to achieve desired portfolio selling outcomes in our largest accounts.

Your recent, relevant sales experience is critical to your ability to engage with field teams.   Proficient, thoughtful and insightful capacity to conduct and coach through strategic account/deal/opportunity reviews and territory planning is critical to this role's success.  Delivery of  these services across sales roles and business units with a customer-centric approach and an eye on diverse portfolio sales outcomes will be your primary focus. This role endeavours to drive optimal execution and collaboration via sales planning, develop  effective short and long term action plans in alignment with goals, and to iterate and adjust where necessary to accommodate internal and external change. 

Responsibilities:

• Exhibit thought leadership and experience with complex enterprise selling process, methodology, and development

• Understand the cybersecurity market and relevant business drivers

• Possess necessary business acumen to build compelling customer business cases and proposals

• Experience mapping large enterprise accounts with deep discovery of functional areas, stakeholder alignment, and pathways to connect disparate perspectives toward consensus

• Apply critical thinking and consultative means to solve challenges and influence without authority

• Lead strategic account planning sessions, opportunity reviews, and territory attack strategy discussions to drive creation of short and long-term action plans

• Drive intra-team collaboration and resourcing plans

• Exhibit relationship management consulting approach: create and maintain relationships, rapport and credibility with sales leaders and sales teams to consult and support their goals

• Leverage data and metrics for insight, making course corrections as needed to achieve desired results

• Drive application of best practices

• Develop and maintain sales planning and productivity impact reporting with focus on leading indicators of business health as well as growth and bookings outcomes

The NTU University Advancement Office (UAO) supports the University’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

The Marketing Communications Manager is responsible for the creation of marketing materials to connect with the University’s stakeholders, foster a sense of community, and mobilize financial support, cultivating a culture of philanthropy that enhances our ability to secure the resources necessary for continued excellence in education and research.

Responsibilities:

Development and production of marketing materials

• Develop and produce marketing materials for advancement campaigns in a variety of formats, including print, video, and digital, for major gifts and annual giving campaigns.

Management of crisis communications

• Working closely with the Lead, Marketing Communitions on issues and crisis communications in fundraising-related matters such that the University’s communication response is coordinated, timely, and effective.

Development and implementation of communication strategies for principal and major gifts         

• Draft compelling messaging and materials that resonate with donors, including proposals, case statements, and campaign collateral.

Provision of communications support for the Chief Development Officer (CDO)

• Consistent and communications support for the CDO on critical areas including research, speech writing, publicity, and stakeholder engagement. Work with the Lead to ensure that the University's messaging is clear, consistent, and impactful.

Requirements:

• Degree in Communications, Marketing Communications, Journalism or a related field

• About 4 years of experience in communications work

• Excellent writing and proofreading skills

• Adept at writing across a range of styles for a wide spectrum of stakeholders and audiences

• Excellent problem-solving skills in communications and project-management

• Able to think critically, and respond effectively to changing needs and requirements of projects and programmes

• Able to conceptualise and contribute to communications strategy and plans

• A good understanding and working proficiency of social media and/or digital platforms

• Highly creative thinker and able to supervise junior team members in communications and writing

• Exceptional planning and organisational skills with a demonstrated ability to meet deadlines, work under pressure and

• establish priorities, with a commitment to quality outcomes.

• Attentive to details

• Confident and articulate.

• Highly adept in MS Office applications

Roles & Responsibilities

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.


Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)
(Those with much higher experience, will consider for Senior Outlet or Area Manager)

The Job:

• Establishing and setting robust sourcing strategies and KPI’s, with clear communication to the functional procurement team as well as towards the regional operational leadership
• The nature of the role requires deep understanding of tech industry market dynamics, schedule and volume synergies, financial drivers, value of intelligence as well negotiation tactics, decision making and people management
• Continuously promotes to improve cost, quality, schedule flexibility and risk profiles
• Collaborate and ensure smooth communication with cross- functional teams, including engineering, finance, manufacturing, and quality
• Work with engineering teams on New Product Introduction and ensure that sufficient quantities of product are available for new launches to our customers
• Identify and lead various supply chain initiatives within the team and cross functionally

Qualifications

• Min Bachelor’s degree or equivalent discipline. Master’s degree seen as a positive
• 12 years of working experience in a SCM role; 5 years team management

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

About Wine Portal

The Wine Portal Group is an end-to-end wine sourcing and distribution platform that services all client segments across Asia, ranging from Private Clients & Experienced Collectors, On-Trade Customers & Industry Professionals, Mass Retail & Aspiring Wine Consumers and Media & Content.

Our mission is to create a holistic destination for people to discover, learn and enjoy wine.

We strive to go beyond for the Asian wine community through our various brands including:

1. Park90 – an award-winning wine lounge that has established itself amongst connoisseurs
2. Grand Cru Wine Concierge – a premium wine retail shop that provides customized and exclusive offline and online wine buying experience
3. Wine90 – our introductory wine bar for aficionados of all levels
4. SG Wine Mart – an online-only marketplace for consumers to access value-for-money entry-level wines for everyday drinking

About The Role

As part of our shift towards digital innovation, Wine Portal is assembling a new team to lead our digital products. In this role, you will be a core member of a small but effective integrated team that will help Wine Portal build and grow our digital ecosystem. You will own the digital and integrated online campaigns across multiple platforms with the goal of bringing best in class brand and e-commerce experiences to life for our consumers.

What You Will Do

• Work with the CEO to drive Wine Portal’s e-commerce strategy, including evaluating technology alternatives, mobile applications and third-party e-commerce sales channels
• Assist to optimize e-commerce sales and responsible for budgeting, planning and target-setting of e-commerce channels
• Collaborate with the wider product and marketing teams to plan and create digital driven marketing plans (includes paid media), content, creatives, KPIs & reporting
• Oversee and recommend websites enhancement to maximize audience opportunities (data capture, where-to-buy, store visits etc)
• Manage digital marketing tactics: including SEO, SEM, social media advertising, email marketing, etc
• Identify new trends, shopper insights and opportunities with internal and external data
• Actively identify and pursue business development opportunities with other brands

Requirements

• 5-7 years of experience in e-Commerce, with good knowledge of the e-Commerce landscape in Singapore
• Creative, organized, solutions-oriented, expert multi-tasker, self-motivated, and thrives in high pressure and fast-paced environment
• Effective communicator, able to achieve internal alignment and handle communications with external partners
• Proficient in Microsoft Office
• Experience in the wine industry is preferred

To apply for this position, please email your C.V. to [email protected]. Do include your reason for leaving your current or previous employment, notice period if applicable, last drawn and expected salary.

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Technical Account Manager (TAM), you will lead the adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services, such as Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Workspace, Google Chrome.

In this role, you will engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will travel domestically and internationally up to 25% of the time, as needed.

Qualifications

JOB RESPONSIBILITIES

• Advocate for customers as an operational partner to overcome issues, understand operational issues that block cloud adoption, and help drive resolutions within Google and our customers’ business.
• Advise customers on best practices, understand customers’ environments to help them achieve outcomes.
• Act on opportunities to reduce customers cost, improve performance, and deliver engaged advantages for their businesses.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
• Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

PREFERRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
• Experience supporting customers in one of the following: cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, IT consulting.
• Experience in application/workload migration to public cloud providers.
• Understanding of one of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems or content delivery networks.
• Excellent communication, presentation, problem-solving and management skills.

• To develop, implement and maintain of Quality Plan and Procedures to ensure targets are achieved.

• To establish and manage a quality programme for the Company to meet stringent quality

requirements.

• To ensure smooth progressing and timely completion of quality works according to ISO 9001 : 2008 and BCA

CONQUAS requirements.

• Review Inspection, Test, Plans as submitted by the sub-contractor’s and ensure compliance with authorities/client's requirements.

• Closely monitor site activities, fully coordinate with site engineers, issuing NCR’s in case of non-compliance.

• Monitoring and checking calibration of plants, equipment and testing instruments.

• Monitoring plant conditions and material production during construction phase.

• Approval of source of materials, keeping track of the testing, quality and usage of materials procured for the works.

• Perform inspections of deliverables to ensure that material is as per approvals.

• Taking care of QA/QC documents of the entire project including certificates calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other QA/QC documents

• Diploma or Degree in Mechanical/Electrical Engineering or Equivalent

• Familiar with LTA projects job specifications in both civil and architectural works

• At least 3 years QA/QC experience in construction industry

Summary

Reporting to the Country Chief Executive, you will ensure best fit between employees and organization, delivering quality customer service and committing to recruit, develop, reward and retain engaged employees. You will be responsible for providing leadership including technical and administrative support in the full spectrum of HR functions, such as resourcing, payroll, HRIS and data management, benefits and contract administration, employee wellness, tax administration and statutory reporting.

Responsibilities

• Handle the day-to-day HR operational matters.
• Administer recruitment, talent acquisition
• Participate in HR initiatives to enhance employee engagement.
• Involved in yearly appraisal review/exercise
• Drive the system and maintain the HR policy to create best HR practices
• Address employment related queries from employees.
• Assist in driving strategies and initiatives to support BUs in alignment with Company goals and objectives including headcount forecasting, budget planning
• Support in reshaping and transforming HR according to business needs.
• Perform other ad hoc duties and projects as assigned by superior.

Requirements

• Minimum degree in any discipline, preferably in Human Resources, Mathematics, Finance, or Accounting.
• Minimum 3 years of work experience in managerial role
• Familiar with Employment Act, CPF Act, Employment of Foreign Manpower Act & Singapore Income Tax.
• Has keen eye for details, excellent grasp of numbers, and strong sense of integrity.
• Good time management, organisation, and interpersonal skills.
• Proficient in Microsoft Office, preferably with experience in SuccessFactors and PAYDAY payroll software.
• Prior experience in HR Shared Services Team is preferred.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)