A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

DOF is a leading provider of integrated subsea project and marine services to the global offshore energy market. Operating since 1981, we are proud of our ability to seamlessly deliver multi-discipline services from a single company. It is the unique combination of expert marine and subsea project teams deployed on owned and operated assets that set us apart from competitors. In addition, our resources and assets are located within all the major offshore energy hubs around the world.

The global fleet of 62 vessels, operates in three segments of the offshore services market: PSV (Platform Supply Vessels), AHTS (Anchor Handling Tug Supply Vessels), and Subsea (Subsea Vessels and Subsea engineering services). Seven vessels currently comprise the Regional Asia Pacific (APAC) Fleet.

This is a permanent position, based in Singapore, accountable for managing our offshore crew in the APAC region. The position reports to the APAC regional management team, with functional reporting to the Norwegian/Atlantic Corporate Headquarters.

Primary Purpose:

As Crewing Manager you will ensure the regional APAC Fleet and Offshore Projects are crewed with a team of highly competent and engaged Marine and Subsea Project crew. Leading a skilled team, you will ensure all offshore personnel deployed on the fleet have the required experience, qualifications, competence and medical fitness to safely deliver high quality offshore operations. Part of your existing skill set will be the leadership ability to maintain the positive, high performance and strong safety culture onboard our vessels.

Role and Responsibilities.

The Crewing Manager will:

• Lead, direct and support the Asia Pacific Crewing Team to ensure our crew travel safely, on schedule, and in accordance with the respective local government requirements in the Asian countries we operate; ensuring up to date compliance with visa, work permit, medical and flag state requirements.

• Manage, mentor and support the APAC Crewing team, including team capability development, resource planning and work allocation; ensure the team is adequately resourced and productivity is maximised to effectively meet project, client and operational needs.
• Be responsible for Subsea and Marine crew competence and capability development and ensure safe manning and compliance with STCW, the Marine Labour Convention 2006 (MLC), Charter Party, Flag state, codes and standards as applicable.
• Interface with Project Managers/Vessel Masters/Superintendents and communicate project and client crew competence requirements; training matrix; schedules and logistics needs to the Crewing Team.
• Communicate regularly with the Vessel Masters to discuss and manage all crew matters including, crew training and competence requirements, crew performance and development and to ensure and maximise crew well-being and mental health.
• Be responsible for resolving swiftly, respectfully and fairly any crew disciplinary and grievance matters.
• Oversee the recruitment of both Casual Subsea Project Crew and Marine Crew; be involved in the recruitment and selection of Senior Permanent Marine Crew.
• Ensure effective implementation and compliance of DOF’s crewing systems, processes and procedures.
• Oversee the Crewing System, ensuring that it is developed, maintained, accurate and up to date, to meet regional needs.
• Responsible for the cost control and cost optimization of the Crewing Department’s budget.
• Maintain professional and industry networks and mutually beneficial relationships with Unions across the APAC Region.

• Proven track record of success in a similar role.
• Leadership skills and substantial experience in international crewing in the Offshore Energy Sector.
• Conversant with both Maritime and Offshore Energy Industry codes and legislative requirements.
• Tertiary Qualifications are desirable, but not essential.
• The personal attributes that would support success in this role include resilience, an ability to work under pressure and with constantly changing schedules and time constraints, a leadership style that helps others to develop and perform, strong listening skills and a passion for continuous improvement.

Our Crew Manager will receive:

• Competitive salary package.
• Flexible work options.
• Great company culture and working environment.
• Support from an international and local team.
• Leadership development and mentorship.
• Access to our Employee Assistance Program.
• The opportunity to work in a safe environment, where all are treated with dignity and respect.

Please apply by submitting your CV and a one-page cover letter which specifically outlines why you believe you are suitable for this role, using the link below. Please note, applications without a supporting letter will not be considered.

Applications close COB Sunday 18 February 2024. Shortlisting and interviews may be conducted prior to the closing date, we encourage you to apply as soon as you are able.

DOF is an employer who embraces Equal Opportunity and promotes diversity in our workforce. We encourage People of all ages and backgrounds to apply.

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Job Description:

• Promote process & metrology system equipment with marketing activity and propose additional products/services/solutions to support growth of the customers.
• Coordinate with head office in conducting sales and promotional activities and other group companies in SEAI region.
• Support in sales and order process for main equipment, service job, and spare parts in the Salesforces systems.
• Conduct regular communication with Japan’s factory and project team in Headquarter for project development and planning.
• Support in budget planning and execute the budget plan to achieve department’s KPI and business goals.
• Support manager in maintaining ongoing relationships with identified customer segments to ensure their needs are met, providing solutions and recommendations based on customer input.
• Any other duties (projects, etc) as and when assigned by the immediate Manager and Department General Manager.

Job Requirements:

• At least 5-8 years of account management (sales development follow up, forecast management, and production control management) in a semiconductor equipment business environment.
• Able to work independently as well as a team player.
• Excellent communication & negotiation skills.
• Software proficiencies for Microsoft PowerPoint, Microsoft Word, and Microsoft Excel.
• Overseas travel is required.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. To provide evaluation/findings and project results to HQ Tokyo in Japan on a frequent basis

Requirements:

1. 7-8 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree/Masters in Civil Engineering/Architecture/Technology or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines
5. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

• Responsibilities

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for analysing, managing and mitigating risks by exercising timely instructions to deal with the results of delays, or emergencies at construction project sites and
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. Prepare internal and external reports pertaining to job status to Project Director
9. Ensure quality construction standards and the use of proper construction techniques

• Requirements And Skills

1. 7-8 years relevant working experience within the Construction industry
2. Proven working experience in construction management
3. Advanced knowledge of construction management processes, means and methods
4. Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
5. Ability to prioritize tasks well and able to work independently
6. Able to work under stress and complete tasks within set deadlines
7. Familiarity with construction management software packages
8. Ability to plan and see the “big picture”
9. Competent in conflict and crisis management
10. Leadership and human resources management skills
11. Excellent time and project management skills
12. ALL RACES WELCOME

Responsibilities:

· To communicate and manage delivery schedules to meet the customers needs

· Co-ordinating with various departments on the production process from graphic, printing, binding to packing and resolving problems encounter in these areas

· Process and follow up on customers' orders

· Involve in customers’ visits when they are in the plant and provide assistance when necessary

· Attend to customers phones and e-mails enquiries

· Ensure timely and accurate shipment of products to local and oversea customers.

· Manage customers records and provide orders information to customers

Requirements:

· Minimum GCE “O” or equivalent

· At least 2 - 3 years of relevant experience, preferably with manufacturing operational exposure

· Proficient in MS Office

· Pleasant personality and good interpersonal communication skills

· A mature, self-driven and proactive team player

· Meticulous, able to multi-task and work independently

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities

• Oversee the daily operation of the centre.
• Represent the Centre to build business relationships and create Business strategies to swiftly build up business volume.
• Plan and Lead the Marketing strategy and activities
• Management of new inquires and conducting centre tours
• Implement quality standard for all programmes in centre in accordance to HQ process.
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Excellent Experience managing education Marketing and sales is preferred.
• Strong interpersonal and leadership skills.
• Exhibit a positive attitude when faced with challenges and keep a problem-solving mentality at the ready.
• Good communication and interpersonal skills
• Possess a passion for working with children and facilitating
• Meticulous, organised and able to multi-task
• Proficient in MS Office (Word, Excel and PowerPoint)
• Able to teach primary school subjects will be an advantage

About Us
A Grader Learning Centre (Pasir Ris) is located at Whitesands which is less than 1 minute from Pasir Ris MRT, is looking for a friendly and cheerful customer servicer officer to handle our front-desk and customer service duties.

We want the best for our students, and believe in meeting their educational and emotional needs. To ensure that we’re in an emotional space to do so, we strive to maintain a stress-free and enjoyable work culture.

Roles & Responsibilities
The position requires you to:
- Engage walk in customers, as well students and parents making enquiries
- Fulfil administrative tasks such as invoicing and enrolment registrations
- Basic housekeeping to keep centre tidy

- Print worksheets and prepare class materials for teachers

This job might be for you if you (are):
- Friendly and comfortable engaging customers
- Conscientious and Proactive
- Care about students
- Have a decent command of English

- Have similar working experience in education industry

Working Hours: (Not more than 40 hours weekly)

Weekdays: Wednesday to Friday (230pm to 930pm)

Inclusive of 1 hour meal break

Weekends: Saturday & Sunday (9am to 8pm)

Inclusive of 1 hour meal break

OFF on Monday, Tuesday and Public Holidays

Please send in your resume to [email protected]

Kindly note that only shortlisted applicants will be contacted. Thank you for your interest!

JOB SCOPE

Preparing financial report

Preparing tax documents

Assisting with audit

Processing bank transfer request

Reconciling bank deposit

Preparing invoices to other debtors

Handling records of company fixed asset

Bookkeeping, administering month-end closing (sales, inventory)

Processing employees salary and CPF submission

Preparing operation staff worksheet –OT, holidays, etc.

Monitoring employees leave and medical benefit

Preparing letter of appointment, providing HR & Admin support

Handling company petty cash for staff claims

Providing support related to Finance matter

Assists Restaurant Manager in all food service operations including guest relations; staff supervision and development; follow-up on general cleanliness and maintenances of the restaurant and look after each and every aspect which influences the business of the restaurant.

• Assists in maintaining all equipment to its best function and cleanliness in the store

• People management: recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling

• Assists back of house in food presentation, kitchen procedures and other food - and services - related areas

• Working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations

• Ensuring high standards of customer service are observed at all times

• Handling guest complaints and queries

• Any other ad-hoc duties assigned by the superior Job Requirements

• A minimum of 1 year experience in supervising or managing a restaurant

• Able to work in a fast paced environment

• Ability to work effectively with a diverse mix of staff and students

• Positive, enthusiastic and effective communication style with advanced personal communication skills

• Willingness to work hours appropriate to support the operations of the restaurant schedule and additional activities

work on Weekends

Duties & Responsibilities:

• Responsible for the full spectrum of Administration Management of the Company under Asia Region which includes but not limited to strategic planning, forecasting, and budgeting, timely preparation and submission of management and statutory accounts, year-end audits, corporate tax compliance and internal controls
• Evaluate financial reporting systems, accounting and collection procedures, and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions
• Coach and review the work of Officers
• To support reports to HQ Tokyo in Japan on frequent basis

Requirements:

• Degree in Economics/Business Studies/Administration/Sociology or Equivalent
• Minimum 10 - 12 years of relevant working experience
• Proficiency in MS Office (Word, Excel and PowerPoint)
• Fluency in spoken and written Japanese is necessary as the incumbent will be required to communicate and collaborate with counterparts in Japan, Tokyo Head Office including monthly accounts progress reports
• Capable of translating reports from English to Japanese or vice versa
• Good supervisory and time management skills

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• As an integral part of the finance team, you will be responsible for financial planning and analysis of the operations for the region
• Accountable to execute assigned standard tasks as listed below proactively and independently
• Responsible to support the development of top-down planning figures, communicate targets and summarize analysis for approval bodies.
• Conduct budget/forecast content plausibility checks and clarification, assess chances and risks per division.
• Analyze and comment important target/actual deviations relevant for overall group performance and identifying trends
• Prepare and review financial variances between Actual / Budget / Forecast financial results
• Working closely with the different cross functional teams.
• Advise and guidance for local country on Corporate guidelines and processes
• Ad-hoc projects

Qualifications

• University degree or equivalent in business administration, accounting, economics or related field
• Considerable work experience in Controlling > 5 years (some international experience preferred)
• Highly analytical with strong financial and problem-solving skills
• Ability to multi-task and work in a challenging fast paced environment
• Independent worker and analytical thinker with an ability to conduct data analysis and resolve complex problems
• Attention to detail and the ability to identify data patterns
• Good interpersonal, verbal and written communication skills and team work spirit
• Must have strong and advanced MS Excel skills and well experienced with Microsoft suite of products
• Experience using Hyperion Financial Management, Cognos Financial Performance Management Software in a large corporate environment

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

• Position: Sales & Marketing Manager (Lighting Industry) – Up to $6000 + Commission
• Location: Tagore Lane (Nearest MRT: Lentor MRT)
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $6000 Basic + Commission + 14 – 21 Days Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Lighting

Responsibilities:

• Collaborate with the product team to identify market trends and new product innovation ideas.
• Be well-versed in product presentation, architecture design, lighting agent support and all aspects of project work.
• Establish and maintain relationships with contractors such as designers and architects.
• Engage, train, and assist the sales team on a wide variety of lighting products, solutions, and applications.
• Work collaboratively with internal and external teams to provide pricing, product offerings, feature and benefits, application, and design support.
• Work with leadership to develop realistic sales goals and key performance indicators and budgets by markets and with key customers.
• Ensure a quick and proper response to all customer requests.
• Develop strategies for effective new product launches to achieve sales, market penetration, and profitability goals.
• Manage implementation of a wide range of lighting systems and solutions.

Requirements:

• Bachelor’s degree in engineering, architecture, design, lighting, or related studies.
• Minimum of 3 or 5 years of technical sales experience within the lighting industry sectors.
• Strategic planning and execution skills, and self-directed, ability to produce results independently.
• Already established relationships with architects and designers are an advantage.
• LED experience highly desired or strong relationships in lighting design

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

1. General and Administrative

· Uphold company’s core values and maintain a professional appearance and demeanours that reflects the company’s commitment to quality, continuous improvement and care and respect for individuals.

· Plan and coordinate with relevant team(s) to produce and prioritize jobs and, when necessary, reorganize to meet deadline changes and updates.

· Comply with all health and safety standards and workplace legislation.

· Communicate effectively with the assigned supervisor, internal teams and own team, informing and updating them regularly to guarantee that customer objectives are met and follow systems and procedures outlined in the company manuals.

2. Scope of Work

Operations Management

• Determine priorities dynamically and set planning assumptions for work-in-progress levels by products, cycle times and yields
• Manage manufacturing key metrics including loading, performance to commitments, on-time delivery and bottlenecks
• Evaluate the sustainability of manufacturing processes by preparing rough-cut capacity plans
• Improve operation planning through use data analysis.
• Analyse production efficiencies

Maximize resource utilization

• Manage material requirements planning taking into account the sales forecasts, production plans and production capacities
• Manage a balance between production requirements and manpower resources

Conform to management system requirements

• Integrate quality principles and methodologies to enhance engineering performance
• Evaluate Workplace Safety and Health management systems for compliance and improvements

Contribute to continuous improvement

• Evaluate the organization’s approach towards a lean enterprise
• Manage innovation practices in organization
• Analyse data for business insights identification
• Review manufacturing processes to reduce working capital and optimize inventory levels

Influence organizational development

• Develop on-the-job training program
• Develop workplace learning plans
• Lead change management in the organization
• Conduct interviews and make hiring decisions
• Resolve workplace grievances and disputes

Job Requirements:

• At least 6 years’ experience in production management
• Successful implementation of 5S, Kaizen, Lean Manufacturing, TQM, Lean Six Sigma advantageous
• Proficient in MS Office

Competencies:

• Technical Minded
• Hands On
• On the Ground
• Develop Staff
• Problem Solving
• Decision Making
• Communication
• Drive for Improvement
• Sense of Urgency

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

Responsibilities

• Support Production system of LifeAsia and Integral Group

• Program enhancements/developments related to Life Asia and/or group 400 system

• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself

• Liaise with Web Application Team on Front-end applications on inter-related projects

• Perform system analysis, design and system unit/integration testing

• Prepare/update Technical Specifications and end user system job instructions documents

• Liaise with external parties pertaining to system collaboration and system testing

• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set

• Ensure quality deliverables, documentation and reporting for work assigned and performed

• Sound experience in Life Insurance industry

• At least 5 years hands-on coding experience in SMART 400 on AS400

• Knowledge of both Life-400 and Group-400 will be an added advantage

Responsibility:

• Build overall Release plan
• Coordinate releases with various stakeholder teams (e.g infra, security etc) for the release dates
• Approve Release plan
• Change access board (“CAB”) approval
• Go / No decision facilitation
• Coordinate deployment into production with AMS release management
• Coordinate with relevant teams to ensure release changes are merged into other in flight code branches
• Configuration and version management of the releases
• Coordinate handover of release to AMS and release closure

Required Exp:

• 10+ Years including 5+ years in Telecom BSS domain
• Release Management– especially with CPQ, OM, Catalog, CRM, Marketing Management, Channels - Lead to Order, Order to Activate etc.

Required Skills:

• Delivery/Release management experience,
• Knowledge of CD/CI
• Experience in working with DevOps and Agile methodologies
• Team management skills
• Good understanding of application infrastructure, system architecture, and operating system

Roles & Responsibilities

• Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.
• Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department
• Ensure prompt service with enthusiastic working attitude.
• Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.
• Develop risk management contingency plan in the operation of the department
• Implementing display guideline and planogram
• Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Job overview

Panasonic Cold Chain Asia is one of the leading company in Commercial Refrigerators and Foods Service Equipments. We are hiring Customer Support Executive to handle and support our Sales activities with our current distributors within our Sales territory.

Job responsibility

1. Able to handle and maintain close relationship with current distributors.

2. Prepare distributors' monthly sales forecast.

3. Liaise with factory on Product, Shipments, & Price etc.

4. Liaise with distributors on their orders, shipping date etc.

5. To monitor distributors' sales target.

6. PSI

7. AR collection

Requirements

Knowledge of Excel, Words & PowerPoint.

Dealing with Japan & China factory. Proficiency in English & Chinese is a must.

Only Singaporean

Qualification

GCE 'O' Level and above

Salary range

S$2,800 to S$3,200

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About the Role

As part of the Global Program team the Ops SME compliments the group by specifically being responsible for providing warehouse operational expertise for the contract logistics business, across the globe. Engages, communicates, advocates good warehouse operations and process practices to the wider team.

• Empowered to provide operational solution decisions for the to-be process based on team input and own experience within the team workshops
• Operational input to process design, automation, business architects and IT team members
• Management of assigned operational document reviews to time
• Lead optimization of co-designed operational processes
• Support overall operational and business solution activity including processes, layout, material flow, storage/inventory management, planning and reporting activities
• Support document creation of specific solution in conjunction with global, regional and site owners
• Contribute to and/or facilitate requirements workshops as needed
• Define and own the global template solution operationally in line with industry BKM (Best Known Methods)
• Identify and manage risk to program objectives from operational perspective
• Communicate and drive ops process work packages with country implementation teams, ensuring aligned outputs

Qualifications

• Operational management experience across FMCG operations both forward and reverse including various technologies and system
• Ops Subject Matter Expert
• Develop and build virtual teams
• Able to articulate operational principles to the team
• Knowledge of a wide variety of operation types
• An understanding of different routes to market e.g., Retail, e-commerce etc.
• Effective communication and presentation
• Work well under pressure, and able to handle internal and customer demands effectively
• Analytical and logical approach
• Good and positive attitude
• Team player
• Flexible to travel for business trips
• Computer savvy with good working knowledge of business tools

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

· Ensure compliance with company and industry policies and procedures.

· Maintain fruitful relationships with current customers and establish good relationships with new ones.

· Manage daily operations, especially customer service and finance activities, and make improvements as needed.

· Oversee and manage all aspects of the business such as HR, Sales and Operations.

· Review trade area and identify new market opportunities.

· Keep in line with company growth strategy.

· Meet or exceed company profit goals.· Source, train, coach and develop staff.

· Address customer issues and concerns promptly.

· Good fashion sense and keeping up to date with current trends.

· Good knowledge of retail business.

· Understand the market, competitors and brand environment.

· Assist in any ad-hoc duties when assigned.

Requirements:

· At least 5 years of managerial exposure.

· Excellent communication and writing skills.

· Strong problem solving and analytical skills.

· Excellent organizational and leadership skills.

· Ability to multitask and manage multiple projects at once.

· A drive to reach sales and service goals.

· Ability to strategize and plan ahead.

· Well verse in English and Mandarin to liaise with Mandarin speaking clients.

· Able to work shifts hours/weekends/public holiday.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **