Job Description

We are seeking detail-oriented Customer Service Coordinator to join our team. In this role, you will assist in ensuring seamless customer interactions and providing support to our customers. If you have a good background in customer service, attention to detail, and proficiency in office tools, we invite you to apply for this exciting opportunity.

Key Responsibilities

• Assist in the onboarding process for new customers, ensuring a smooth transition and sheduling appointments for technicians.
• Promptly respond to client emails and calls, taking immediate and effective action to address their needs.
• Coordinate all aspects related to customer interactions, including providing necessary documentation, generating reports, and addressing customer inquiries.
• Consolidate reports for clients and/or invoicing purposes, ensuring accuracy and completeness.
• Maintain good rapport with both new and existing clientele.

Requirements

• Proficient in Office 365, Microsoft Excel and Words.
• Meticulous and detail-oriented with a strong focus on accuracy.
• Ability to work collaboratively as a team player with minimal supervision.
• Fluent in spoken and written English.
• Knowledge of pest control and/or facility management is an advantage.

Please Whatsapp To 9007 4056 Your Resume Or Any Enquiries

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma or Degree in Human Resource Management or related field
• No experience needed, training provided
• Singaporean only

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

Objectives of the Position

• Experienced Global Business Expert for the processes Order-to-Cash and Transportation Management. Part of the Global Supply Chain Process Excellence team with members located in Europe, Asia, North America and South America.

Main Tasks:

• Implement new organizational and / or technical concepts for processes OTC (Order-to-Cash) and TM (Transportation Management) in strong alignment with relevant stakeholders including global process owners. Facilitate and contribute to change and test management activities.
• Drive innovation and automation activities, e.g., based on RPA (Robotics Process Automation) technology. Continuously assess improvement potentials and implement new solutions when available.
• Track and address adherence to business rules and processes including monitoring via KPIs, process mapping tools, and reports.
• Lead regional, sub-regional and local key-user communities to enforce continuous communication and best practice exchange.
• Lead projects or projects workstreams with cross-organizational or cross-functional aspects, e.g. S/4HANA implementation or supply chain integration of acquired businesses.
• Execute key-user and end-user support including Issue-solving in day-to-day business, training, monitoring tasks and data maintenance.

Requirements:

• Minimum Bachelor’s degree in business administration, IT, Supply Chain Management, Logistics, or a related field.
• Minimum 6 years of progressive experience in Logistics or Supply Chain, with a strong focus on order-to-cash and transportation management processes and tools.
• Experience in Agricultural business is a plus.

Knowledge/Skills/Competencies

• Process knowledge: Deep knowledge of supply chain, operations, and logistics processes. Experience with analysis and monitoring tools, e.g. SAP transactions, BW applications, data lake queries.
• Organizational knowledge: Awareness about organizational structures in Company, interaction between divisions and corporate / service functions.
• IT knowledge: Detailed knowledge of Microsoft standard applications, SAP ERP, and related tools for OTC and TM purposes.
• Process design / modeling: Capability to use process modeling tools (e.g. Signavio) for process mapping and design.
• Project management: Experience in contributing to projects or leading workstreams of projects. Ability to manage own workload, set priorities and regular reporting of progress to stakeholders. Change management skills.
• Customer-Centricity: A strong commitment to enhancing the customer and business partner experience throughout the order-to-cash and transportation management process area.

Innovation mindset: Innovative mindset and affinity to new digital developments.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 7 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Description

1. Plan and supervise all maintenance services, schedules and improvement works
2. Ensure the team and external contractors/vendors comply with ISO standards and regulations
3. Coordinate and direct all administration of M&E works by liaising closely with consultants and client
4. Monitor building’s system breakdown, defects and shutdowns
5. Conduct and inspection to ensure property is well maintained
6. Prepare monthly reports for the management

Requirements

• 5 years experience in related Facility Management or equivalent.
• Degree in FM and or Engineering

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

Responsibilities

· Perform market research and analysis, including competitor analyses, sales forecasts, and monitoring new market trends, to support proposed marketing programs and new product introductions.

· Take responsibility for presales activities and post-sales support, ensuring a high level of customer satisfaction in the region. Negotiate Commercial related topics with key customers / partners.

· Visit customers to perform technical qualification of potential projects and update potential sales opportunities with the global sales team.

· Organize and Coordinate trainings for customers and regional partners.

· Stay informed about new product launches and acquire technical knowledge about them.

· Prepare and propose technical slides, demo kits, and other materials as required by market conditions.

· Take responsibility for loan/sample requests and work with the sales team to ensure maximum results.

· Develop product go-to-market programs to achieve overall revenue targets and market share goals.

· Support RMA (Return Merchandise Authorization) issues to ensure customer satisfaction.

· Provide weekly updates to the supervisor.

· Perform any other duties assigned by the supervisor from time to time.

Requirements

· At least 5-8 years relevant experience

· Knowledge of marketing management, product planning, and sales forecast principles, methods, and practices.

· Proven analytical capabilities for competitive assessment, market research, and strategic planning.

· Experience in Process Safety Applications will be an added advantage.

· Familiarity with and a preference for working in an SME-type structure.

· Occasional travel in the region is required.

To apply, please visit to www.gmprecruit.comand search for Job Code:23994.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

[What you will be working on]

• Manage the development of selected sectors[1], genres[2]/language and key components[3] in the Literary Arts eco-system.

• Gather intelligence on local and international trends in the sector and the broader creative economy, and translate it into strategies and identified growth opportunities for the sector.

• Create strategic value-add for the sector by implementing Literary Arts initiatives as part of the Arts Plan 2.0.

• Monitor the development and progress, and evaluate outcomes and impact of initiatives.

• Cultivate and monitor key stakeholders, and introduce opportunities for collaboration and growth through strategic platforms, events, and national platforms.

• Administer NAC’s various grant schemes; assess grant applications; monitor and evaluate grant application outcomes.

​[1] Sectors - a distinct subset of a market, e.g. schools - students and teachers, youth, families, etc.

[2] Genres - fiction (novels, poetry, graphic novels etc) and Creative non-fiction (travel writing, biography, etc)

[What we are looking for]

• At least 2 years of working experience preferably in industry development and grant management and/or administration, preferably in grants delivery, stakeholder engagement, content and talent development, internationalisation, publishing, literary translation, book retail or similar areas.

• Excellent proficiency in English, with knowledge of literature and/or publishing. Additional proficiency in a Mother Tongue Language and knowledge of the Singapore literary scene will be a bonus.

• Excellent interpersonal, communication and relationship management skills.

• Strong analytical and reasoning ability, and comfortable working with data and numbers.

• Strong administrative and project management skills.

• Good team player who is able to foster collaborations within department, organisation and with external stakeholders.

• Applicants who require work passes need not apply

• Able to adapt to changing contexts

• Meticulous and organised, with a process-oriented working style

• Applicants who require work passes need not apply

Interested applicants are to submit resume and one-page write-up on your interest and involvement in the arts.

Key Responsibilities:

Stakeholder Management

Requirements:

• Passion for augmented and virtual reality technologies with years of relevant working experiences

• Experience working on a software development team, familiarity with agile software development processes

• UI/ UX skills are not compulsory but great to have

• Change management certification desirable

• Comfortable implementing new technology solutions hands-on, both on the development side and with end-users

• Experience in semiconductor or other industrial equipment manufacturing

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Description & Responsibilities

• Managing the regional operation with the direction of the Directors on day to day business of the outlets and regional profit and loss performance.
• Provide inspired leadership for the organization.
• Make important policy, planning and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a cmpany culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning and auditing
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Support worker communication with the management team.

Outlets Management

• Outletsales budget (or target) management; and management of KPIs.
• Outlet cost control: Labour cost, food cost, operating cost; e.g. utilities, disposable products and others.
• Improving on outlet operation flow and SOP manual.
• Improving on otlet promotion and marketing activities.
• Well versed in menu and operations, train and lead the team to achieve higher performance.
• Handling or dealing with customer feedback, complaint and comment in a professional way.

People Management

• Involving team members recruitment and hiring.
• Conduct and review training such as orientation, on the job training (OJT) and others.
• Monitor team members’ training progress and performance evaluation.

Other

• Plan and conduct monthly outlet meeting with target and action plan.
• Monthly outlet performance analysis and audit, analysis and action plan.
• Ensure outlets compliance with all relevant regulation and legislation, e.g. labour laws, hygiene standards, licenses for business, liquor and others.

The Company

Our client, a high end fashion retail company, is looking to hire an Assistant HR Manager for their HR team.

The Role

Responsibilities include handling day to day HR operations activities such as handling end to end recruitment, updating of employee data, managing outsourced payroll vendor, act as the point of contact for all employees’ queries, work pass application, partnering with internal stakeholders on all HR matters, implementing and rolling out of HR initiatives as well as participate in HR related projects.

Your Profile

You should have a diploma/degree in HR or any related discipline and bring along with you at least 5 years of experience. You are well versed in the employment act, possess good interpersonal and communication skills, are a team player and is a self-starter.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12903010, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

We are looking for Management Trainee (Cook / Chef) to join us at our Marche outlets at:

• 313 Somerset
• VivoCity
• Suntec City
• JEM

Responsibilities:

• Food preparation in accordance with daily operations
• Involves in kitchen operations from food preparation to final production
• Maintain quality and standard of food
• Taking orders from guests (for Market Restaurant)
• Administrative tasks if required
• Any other duties as assigned by the Department Manager

Requirements:

• 6-day work week including weekends (rotating shift in between 7am to 12am)
• Hardworking, able to work with a team and independently if needed

We Offer:

• Attractive salary package
• Meals provided
• Laundry Allowance
• Off in lieu for working on a Public Holiday
• Transport provided for closing shift
• Performance Allowance
• Goldbar awards for NON-MC
• 50% discount for dining in the restaurant
• Fun and working environment (We believe in productivity at work comes from making our working environment a fun one!)
• Candidates with experience will be considered for Trainee Team Leader position.

Spark Education Group is a fast-growing global online education company specialising in interactive live-instruction with small-group classes for kids. Our mission is to "Spark Passion for Learning, Ignite Lifelong Growth".

Since 2018, the company has attracted over half a million users worldwide and is backed by top global investors including KKR, IDG Capital, Sequoia China, Carlyle, Northern Light Venture Capital and GSR Ventures.

Spark Education Group's portfolio includes:

• VISPARK, featuring Spark Math (offering a math curriculum combining Singapore Math with Common Core State Standards), and Spark Chinese (Chinese language learning curriculum)
• Huohua Siwei (a Chinese-language online learning service)
• Allschool (online marketplace connecting teachers and learners)
• ClassPod (education platform enabling interactive live-instruction for small-group classes)

About this role:

Our ideal candidate is someone energetic and a dynamic sales go-getters to build relationships with the customers. Someone who has passion for excellent customer management and believes in long-term engagement with customers.

Responsibilities:

• Contact, engage and sell to parents/students our classes and educational products face to face, instant messaging, telesales and other communication tools. It involves a deep understanding of the educational needs of students and discussing with parents on meeting those needs.
• Pursue sales opportunities and close the deals effectively via offline events or roadshows and through follow-ups on online and offline leads.
• Handle enquiries on sales, quotations, and service enquiries promptly.
• Update all activities in Sales Reporting Tool in a timely manner.
• Provide excellent services and delight customers to attract word-of-mouth referrals.
• Attend any marketing events when required.
• Any other ad-hoc duties as required.

We would love for you to have:

• Demonstrated track record of developing new opportunities, closing accounts and exceeding sales targets.
• Knowledge of the education industry will be an added advantage.
• Minimum 1-3 years of working experience in sales, experience in telesales will be an added advantage.
• High energy, passionate and deeply empathetic towards the customer.
• Highly self-motivated with the ability to work fast and smart independently.
• Excellent communication, organizational and time management skills.
• Able to commit 3-weekdays and 2-weekend work schedule.

What we provide:

• Product training will be provided.
• Attractive commission-based incentive scheme.
• A company committed to developing you personally and professionally.
• Open and fun working environment.

Shortlisted candidates will be contacted within 2 weeks from date of application.

1. Over-all in-charge for Planning and Site Operation

2. Ensures all company’s ISO, safety, environment policy and procedures are complied with.

3. Liaise with Client, Authorities, Consultant, QS, Purchasing and Subcontractors

4. To monitor and chase Authorities submission & approval for Structure, Architectural and M&E.

5. Chair progress meeting and presentation to Client and Consultants.

6. Monitor & Comply to Master Programme and create micro schedules for all work trades.

7. Closely monitoring of site progress and to resolve whatever site obstruction to expedite works.

8. Monitor Coordinators & Engineers and ensure all communication will transmit to all parties (Architectural, Structural & M&E – staff & subcontractors)

9. Monitor and chase Contract Department to award subcontractor works

10. Monitor and chase Materials sample submission for all trades to consultant / client approval.

11. Monitor and assist Coordinator & Engineer to Prepare Method Statement for approval.

12. To assist Coordinator and Engineer for preparation of required Mock Up unit.

13. Ensure that all information is distributed to all site staff, sub-contractors, suppliers and all other trades involve in the project.

14. Correspondences to Consultants, Subcontracts and HQ.

15. Maintains and ensure all testing requirements and records are in place.

16. Ensures all discrepancies are resolved with the consultants in the shortest time required.

17. Monitor daily activity report from respective site staff

18. Liaise with, Structure Engineer, Architectural Coordinator and M&E Engineer for daily progress of work to ensure meet the target schedule of the Project completion.

19. Performs daily site inspection to ensure work progress is align to the schedule.

20. Performs daily inspection to ensure safety provision on site.

21. To ensure all safety documents are in place to get ready for any Authority Inspection.

22. Performs daily site inspection to resolve site problems with the structure Engineer, Architectural Coordinator, M&E Engineer & Site Supervisors.

23. Accompanies Consultants and Client for any site inspection if neccesary

24. Monitor all site works to ensure they follow according to contract and specifications.

25. Conducts site meetings as and when required in regard to site issues.

26. Inspect works carried out by subcontractors are in-accord with approved trade demonstration

Job Description

· Able to create a recipe list for the cocktails.

· Mixing of ingredients and preparation of cocktails

· Able to execute the creative process for the theme of the bar’s concept menu, as well able to suggest drinks to fit the menu.

· Assist with invoice and inventory management

· In charge of ensuring that all SOPs, standards, par levels, ordering, stock and costs are met and fulfilled as per standards

· Assist with bar opening and closing procedures.

· Maintenance of the bar hygiene and cleanliness standards.

· Interact with customers and maintain good relationships with customers.

· Able to perform cashier and order-taking duties.

· Ensure that all standard recipes, SOPs and standards are followed in the preparation process.

· Ensure the maintenance of equipment and flag for servicing or repairs when needed

Location: Boat Quay

Working hours: 4pm - 2am (Monday - Saturday)

OFF every Sunday

Requirements

• At least 2 year(s) of working experience in a general or hotel bar.

• Excellent knowledge in mixing, garnishing and serving of beverages a prerequisite.

• Attention to detail is essential.

• Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

• Creative thinker, especially when it comes to food & beverage presentation or concepts.

• Enjoys a fast-paced, guest-facing work environment.

• Outgoing, friendly, extroverted.

• Able to commit on weekends and Public Holidays

Benefits:

- Guaranteed AWS (Annual Wage Supplement)

- Various Bonus

- Monthly Allowance

- Monthly Commission

Location: Clementi

Salary: Up to $6K more

Working hours: 5 days | Office Hour

Responsibilities:

- Provide outstanding account management services to retail grocery channel customers by monitoring and reporting on various activities such as asset performance, sampling drives, and product launches.

- Collaborate with customers to identify joint business opportunities, leveraging market insights for range expansion.

- Ensure timely response to invoice queries, maintain accounts within payment terms, and escalate unpaid invoices to prevent supply disruptions.

- Working closely with various accounts to create growing opportunities

- Addressed potential inventory discrepancies by troubleshooting instances where demand deviated from forecasts.

- Ensure timely compliance with approved trade spending processes and promptly address any queries from principals regarding trade spend.

Requirement:

- Minimum of 3 year of relevent experiences

- Minimum diploma in any related field

Grace Koa

Reg No.: R23115224

EA Licence no.: 21C0845

Reporting to the Head of Modern Trade.

Roles

• Develop and manage customer relationship with all counterparts; contribute to customer strategy ensuring Reckitt business objectives are achieved.
• Achieve / exceed all key sales measures and targets for the account (NR, GM, COP and marketing investment)
• Work in close partnership with brand and trade marketing to ensure development and implementation of category strategy and best in class execution
• Partner with Demand Planning to ensure Customer Service levels are met / exceeded.
• Overall continuous improvement – identifying opportunities for efficiency and profitability management of category.
• Engagement - Conduct monthly business review of respective channels and develops the recommended action plans as needed

Requirements

• Bachelor Degree / Diploma level in a Commercial subject.
• Relevant experience with a blue-chip fast moving consumer goods company for at least 5 years with a proven track record.
• Additional functional experience, preferably in Marketing, Trade Marketing and/or Finance is an advantage.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Summary

This position is to manage regional network system that involve design , implementation , support and alignment with HQ in governance rules.

• Manage active directory, server, server virtualization, Cisco switches and routers.

• Manage User Accounts on Azure AD for all Office 365 Services.

• Manage and Monitor Cloud Infrastructure on Microsoft Azure.

• Assist in network design and implementation.

• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.

• Manage and Monitor Cybersecurity related administration works.

• Support HQ in strengthening global IT Governance

• Plan and execute networking and infrastructure setup.

• Ability to create accurate network diagrams and documentation for design and planning network communication systems.

• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security

• Ability to provide specific detailed specification for hardware and software selection.

• Perform analysis of system performance and capacity trends and make recommendations.

• Perform network operations and management, including incidence response and problem management.

• Expected to manage region networks with minimal travel needed

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.

• Good project management experience in implementing network and Cloud solutions.

• Strong knowledge of executing systems integration and infrastructure deployment.

• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.

• MCSE certification a plus

• CISSP, CCNA, or CCNP certification a plus

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers across APAC to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote ServiceNow customer success stories and processes
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Work with ServiceNow teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

Qualifications

To be successful in this role you have:

• 5+ years of experience providing customer professional services or related business support
• Ability to provide independent comprehensive services
• Experience resolving issues through analysis
• Experience in working collaboratively
• ServiceNow accreditations or certifications a plus
• Ability to speak in Korean is a must as this role needs to manage customers in Korea

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Company: Entertainment & Game Company

Location: West (Near MRT Station)

Position: HR Executive/AM/Manager (Job ID: 18767/18766)

Job Responsibilities:

【Human Resources】

• Daily contact window for employees
• Recruiting (recruitment including campus recruiting, management of selection flow - interview coordination, interviewing, building relationships with universities, etc.)
• On-boarding and resignation procedures (preparation of LOAs, registration and updating of employee information, etc.)
• Compilation of salary and leave information and payment processing ※Liaising with outsourcer for payroll
• Coordination and support of personnel evaluations and salary revisions
• Management and updating of personnel information
• Management and updating of HR systems and rules (including compliance with legal amendments)
• Personnel-related procedures and government reporting

【General Affairs】

• Management of offices, furniture and fixtures (including coordination with management office)
• Management of internal events
• Other general support duties required for company's operation

Job Requirements:

• Japanese language skill is required to liaise with Japanese speaking counterparts in Japan
• Good interpersonal skill and flexible （Able to move with good footwork）
• Able to coordinate with others involved in the process without determined process
• Able to make actions with consideration for the situation of employees.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Lee Xin Hui

EA Registration No: R22108046

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069