TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are the TikTok R&D team responsible for the construction of TikTok's global Customer Service Platform, which includes various services for both B-end and C-end. We are also responsible for understanding user feedback content, including identifying user intentions, and applying large language models such as ChatGPT in intelligent conversations.

The role will be responsible for

- the design and development of the TikTok customer service platform

- deeply understand the business, provide users with intelligent and efficient service solutions through abstraction

- reasonably decompose and implement product requirements of different periods and urgency levels

- write technical documents and design plans for related products

- learn and research advanced technologies in the industry to maintain technological progress

Qualifications

Minimum Qualifications

- Proficient in at least one programming language, such as Java, Golang, Python, or C++

- Bachelor Degree in Computer Science or related field

Preferred Qualifications

- Candidates with Java or Golang experience are preferred;

- Familiar with common Internet technologies, including but not limited to Linux systems and principles, MySQL, RPC, MQ, caching technologies, and microservices architectures;

- Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

License Processing Officer

Contract: 12 months contract

Location: Outram

Responsibilities

• Perform enquiry duties at PLRD Service Counter during peak periods;
• Handle and process Service Replies (SRs) related to SID’s applications, licences, Security Officer’s training competencies and refresher quiz;
• Process Service Replies (SRs) relates to Personal, MHA and MP appeals;
• Respond to email related to submission of relevant supporting documents required for the applications by applicants;
• Respond to phone enquiries (SID’s dedicated hotline);
• Track and monitor SID’s SRs & Appeals status;
• Ensure the Service Standards for SRs and Appeals are met;
• When required, contact applicants for more information regarding licence applications;
• Advise applicants on submission requirements and procedures;
• Complete any other assigned duties as directed by the Supervisor.

Requirements

• Min. O-levels
• 1 - 2 years of relevant experience
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Provide good customer service

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9311

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Description & Requirements

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, preferably in a Chinese restaurant or a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Roles & Responsibilities

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

• Operational Management:Oversee daily operations of food and beverage service.
  Ensure adherence to health and safety regulations.
  Maintain cleanliness and organization in food and beverage areas.
  
• Staff Management:Recruit, train, and supervise staff, including servers, bartenders, and kitchen personnel.
  Conduct performance evaluations and provide feedback.
  Schedule staff shifts and manage payroll.
  
• Menu Planning:Develop and design menus in collaboration with chefs.
  Ensure the menu meets customer preferences and dietary needs.
  Monitor food presentation and quality.
  
• Inventory Control:Manage inventory levels and order supplies as needed.
  Conduct regular inventory audits and control costs.
  Negotiate with suppliers for pricing and quality.
  
• Customer Service:Ensure high levels of customer satisfaction.
  Address customer complaints and feedback promptly.
  Implement service standards and training for staff.
  
• Financial Management:Prepare and manage budgets for food and beverage operations.
  Analyze financial reports and make data-driven decisions.
  Implement cost control measures to maximize profitability.
  
• Marketing and Promotion:Develop promotional campaigns to attract customers.
  Collaborate with marketing teams for events and special offers.
  Monitor industry trends and competitor offerings.
  
• Event Planning:Coordinate food and beverage services for events and banquets.
  Work with clients to customize menus for special occasions.
  Manage logistics for catering and event execution.
  

Working Hours: 6 days work week

Duties and Responsibilities:

• Schedule shifts and manage staff attendance.
• Conduct performance reviews and provide constructive feedback.
• Prepare and manage the restaurant’s budget.
• Analyze sales and revenue reports to forecast future sales trends.
• Develop and implement marketing strategies to attract new customers.
• Coordinate promotional events and special offers.
• Engage with local community and businesses to build partnerships.
• Streamline processes to improve efficiency and reduce wait times.
• Implement and monitor standard operating procedures (SOPs) to ensure consistent quality.
• Conduct regular health and safety training sessions for staff.
• Handle emergency situations, including accidents and food safety issues.
• Monitor supply chain to avoid disruptions and ensure timely delivery of goods.
• Implement and oversee the use of new technologies for improving operations.
• Train staff on the use of technology tools and systems.
• Ensure all necessary licenses and permits are up to date.
• Maintain accurate and organized records for audits and inspections.
  

As a Restaurant Manager, you will be responsible for ensuring the smooth and efficient operation of the restaurant, maintaining high standards of food quality and service, and maximizing revenue and profitability. Your role involves managing staff, handling customer inquiries and concerns, and implementing policies and procedures to achieve operational excellence.

Roles & Responsibilities

Job Scope:

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Contract Duration

· 1 December 2024 to 31 January 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)

Offered Salary

• S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills

Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter

Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

Administrative Duties

· Support daily operations at the Customer & Visitor Centre

· Assist with document filing

· Maintain, update, and organise departmental forms and records

· Assist with data entry tasks

· Perform any ad hoc duties as assigned

Contract Duration

· 1 December 2024 to 30 April 2025

Working Location

· Ang Mo Kio

Working Hours

· 5 Days (Mon to Fri: 8.30am to 6.00pm)

Lunch: 1 hour

(May need to work on 1 or 2 Saturdays from 8.30am to 12.00pm during the intake exercise.)

Offered Salary

• S$12.53 per hour

Requirements

· GCE ‘O’/’A’ Level / Nitec / Higher Nitec / Diploma

· Customer oriented

· Good interpersonal and communications skills

Job Description

Customer Service

· Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter

· Provide simple course advising

· Act as the gatekeeper for entry to the Customer & Visitor Centre

· Assist with general enquiries as roving staff

· Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter

· Handle certificate collection at the counter

Information Management

· Access and input data into the CRM system, in-house student records system, and queue management system

Overview
We are seeking an experienced and dynamic Manager to oversee the daily operations of our central kitchen, food court outlets, and Korean BBQ restaurant branches. This role requires a deep understanding of Traditional Chinese Cuisine, Korean BBQ operations, and the challenges of managing high-quality dining experiences in a fast-paced environment. The ideal candidate has a background in Traditional Chinese Cuisine, making them a rare and valuable asset to our team. Due to the specialized skill set required, this role is anticipated to be challenging to fill.

Key Responsibilities

1. Central Kitchen OperationsOversee day-to-day operations, ensuring efficient preparation, quality control, and inventory management.
   Ensure that food production meets quality, taste, and safety standards, with a particular emphasis on Traditional Chinese Cuisine.
   Streamline production processes to enhance efficiency while minimizing waste.
   Manage logistics, supply chain, and procurement in coordination with vendors, especially for hard-to-source ingredients.
   
2. Food Court and Restaurant OperationsSupervise daily operations across multiple food court locations and Korean BBQ restaurants, maintaining high standards in food quality, customer service, and cleanliness.
   Develop and enforce operational SOPs to ensure a consistently excellent guest experience.
   Conduct regular site visits, audits, and quality control checks to ensure that all locations adhere to corporate standards.
   
3. Team Leadership & DevelopmentLead, train, and motivate a diverse team, including chefs, kitchen staff, service staff, and managers.
   Facilitate cross-training initiatives to enhance team versatility and capability in both Traditional Chinese and Korean BBQ cuisines.
   Implement performance management systems to track, evaluate, and enhance employee performance and productivity.
   
4. Customer Service & Quality AssuranceEnsure the highest standards of food quality, safety, and service, creating memorable dining experiences for all guests.
   Address and resolve customer complaints promptly, enhancing satisfaction and loyalty.
   
5. Financial & Budget ManagementMonitor budget, costs, and financial performance across all operations, implementing cost-saving measures while maintaining quality.
   Conduct P&L analysis, forecast budgets, and identify areas for revenue enhancement.
   Prepare monthly performance reports for the senior management team.
   
6. Strategic Planning & Process ImprovementDevelop strategic initiatives to improve operational efficiency, customer satisfaction, and market competitiveness.
   Collaborate with culinary teams to introduce seasonal or promotional dishes, catering to the demands of Chinese and Korean BBQ cuisines.
   Ensure compliance with all local regulatory and health standards, including regular audits and adherence to safety protocols.
   
7. Hiring & Talent AcquisitionParticipate in the recruitment process to attract talent with expertise in Traditional Chinese Cuisine and Korean BBQ.
   Work closely with HR to identify recruitment needs, develop job descriptions, and define candidate profiles that meet the company's requirements.
   

Qualifications & Experience

• Diploma or Bachelor’s degree or related field (or equivalent work experience).
• Minimum of 5-7 years of experience in a managerial role within the food and beverage industry, with a strong focus on Traditional Chinese Cuisine and Korean BBQ.
• Proven experience in central kitchen operations, food court management, and upscale restaurant operations.
• Exceptional knowledge of Traditional Chinese culinary techniques, ingredients, and preparation methods.
• Strong familiarity with food safety standards, health regulations, and compliance requirements.
• Bilingual Proficiency: Must be able to read, write, and communicate effectively in both English and Chinese to collaborate seamlessly with the management team based in China.
• Cross-cultural Communication Skills: Ability to communicate effectively and adapt to the needs and expectations of both local and China-based stakeholders.

Key Responsibilities:

• Administer and support PeopleSoft applications, including PeopleSoft HCM, FSCM, or CRM modules.
• Monitor and optimize system performance, ensuring high availability and reliability.
• Implement upgrades, patches, and enhancements to the PeopleSoft environment.
• Collaborate with functional teams to troubleshoot and resolve issues.
• Perform system backups, disaster recovery, and security management.
• Manage PeopleSoft security roles and permissions.
• Develop and maintain technical documentation for system configurations and procedures.
• Provide technical support and training to end-users as needed.
• Stay current with PeopleSoft updates, best practices, and industry trends.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in PeopleSoft administration (3+ years preferred).
• Strong understanding of PeopleSoft architecture, tools, and technologies.
• Proficiency in PeopleTools, Application Designer, PeopleCode, SQL, and SQR.
• Experience with database management (Oracle, SQL Server).
• Familiarity with web technologies (e.g., HTML, JavaScript).
• Strong analytical and troubleshooting skills.
• Excellent communication and collaboration abilities.

Key Responsibilities:

• Design, develop, and implement web solutions using Sitefinity CMS.
• Customize Sitefinity modules, templates, and widgets to enhance user experience.
• Collaborate with designers and other developers to create responsive, user-friendly websites.
• Optimize site performance and implement best practices for SEO.
• Troubleshoot and resolve technical issues related to Sitefinity applications.
• Conduct code reviews and ensure adherence to coding standards.
• Integrate third-party APIs and services as needed.
• Provide technical support and training to team members and clients.
• Stay up-to-date with the latest Sitefinity features, updates, and industry trends.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Certified Sitefinity Developer certification.
• Proven experience (3+ years) in Sitefinity development and implementation.
• Strong knowledge of .NET framework, C#, and ASP.NET.
• Proficiency in front-end technologies: HTML, CSS, JavaScript, and jQuery.
• Experience with SQL Server and database management.
• Familiarity with version control systems (e.g., Git, SVN).
• Excellent problem-solving skills and attention to detail.

Preferred Skills:

• Experience with Sitefinity eCommerce and marketing features.
• Knowledge of responsive design principles and frameworks (e.g., Bootstrap).
• Familiarity with cloud hosting platforms (e.g., Azure, AWS).

Project Manager (Infrastructure, Security)/ Customer Service Management

Job Description & Requirements

Our esteem client is looking for an Project Manager (Infrastructure, Security)/ Customer Service Management

The Project Manager (Infrastructure, Security)/ Customer Service Management must be trained and certified. He/ She must be able to deliver CyberSecurity Projects. The incumbent must be good in managing CyberSecurity Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT CyberSecurity Project Management.
• Involved in IT Security Project Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Project Management experience.
• Proficient in IT Infrastructure Services, Cybersecurity Solutions, Cloud Computing and Systems Integration.
• Experience in managing deployment of IT infrastructure, such as systems & networks and CyberSecurity Solutions.
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Good in Project Planning, Design, Implementation, Scheduling and P&L.
• Good technical skills in IT Infrastructure, CyberSecurity and IT systems.
• Experience in handling IT Project Management
• Demonstrated Project Management methodologies.
• Good in Vendor and Client Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 5 years of managing IT CyberSecurity Project Management experience.
• Possess CITPM or PMP certified
• Possess CyberSecurity Certifications.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Management of Team Members

Housekeeping

• Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
• Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
• Sourcing, recruiting and selecting of suitable housekeeping team;
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Culinary/ Meal-Planning

• Train and develop the Culinary team in proper procedures and appropriate performance of duties
• Reviewing of menus or recipes for owner’s approval
• Sourcing, recruiting and selecting of suitable culinary team
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Private Collections

• Assist in maintenance of private collections such as artworks and jewelry which include records updating

Vendor Management

• Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

Events/ Activities Planning & Execution

• Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

Requirement:

• Minimum 8 years’ experience
• Vendor and project management skills
• Proficient in MS Office applications
• Pleasant personality with excellent interpersonal skills and a strong team player
• Experience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the household
• Ability to anticipate others’ wishes and adapt accordingly
• An eye for detail with keen interest in antiques, fine wine and flower arrangement
• Self-demand for high standard

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Working Hours: 5 days office hours

Salary: Up to $6K Max + AWS + VB

Job Scope:

The Assistant Manager, Hospitality role is to assist Head, Hospitality to complete all Hospitality-related operations in the Nursing Home, ensuring our establishment works smoothly and to assist in conducting training on Hospitality-related curriculum.

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.

There will be an agreed Key Performance Indicators set for maintaining the service excellence of the nursing home.

Job Scope:

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Job Requirements:

• Min. Diploma/ Degree in hospitality or any relevant field
• Min. 2-3 years relevant experience in hospitality/ customer service field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

We are currently seeking a highly skilled and versatile Embedded C++ Developer with expertise in Linux/QNX, TCP/IP protocols, FTP client/server implementations, and integration with ActiveMQ. The successful candidate will play a key role in developing embedded systems with a focus on networking, secure file transfer, and messaging integration.

Responsibilities:

• Embedded Systems Development:
• Design and implement embedded software solutions using C++ for Linux-based systems/QNX.
• Develop applications that run on embedded platforms, ensuring efficiency, performance, and reliability.
• Networking Protocols:
• Implement and optimize TCP/IP protocols for communication within embedded systems.
• Develop and maintain networking functionalities, ensuring seamless connectivity and data exchange.
• FTP Client/Server Implementation:
• Design and implement FTP client and server functionalities for secure file transfer.
• Ensure compatibility and compliance with industry standards for FTP protocols.
• ActiveMQ Integration:
• Integrate C++ applications with ActiveMQ for reliable and asynchronous messaging.
• Develop message-driven systems and ensure proper communication between embedded devices.
• Code Review and Collaboration:
• Collaborate with cross-functional teams to review code and provide feedback on embedded system development.
• Work closely with hardware engineers to ensure software and hardware integration.
• Debugging and Troubleshooting:
• Identify and resolve software defects and issues related to embedded systems, networking, and messaging.
• Conduct thorough testing to ensure the stability and functionality of embedded solutions.
• Documentation:
• Create and maintain technical documentation for embedded software, networking protocols, FTP implementations, and ActiveMQ integration.
• Adherence to Best Practices:
• Follow coding standards, best practices, and industry guidelines for embedded systems development.
• Stay informed about advancements in embedded technologies and contribute to the continuous improvement of software development processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Proven experience in embedded C++ development for Linux-based systems.
• Expertise in TCP/IP protocols, socket programming, and networking.
• Experience with FTP client/server implementations and secure file transfer.
• Integration experience with ActiveMQ or other message brokers.
• Strong debugging and troubleshooting skills in embedded environments.
• Excellent collaboration and communication skills.

If you are a C++ Developer with a passion for developing innovative solutions for embedded systems, networking, and messaging integration, we encourage you to apply and contribute to the success of our cutting-edge projects and if you possess knowledge of Java and Spring Boot, it will be added point.

Job Summary:

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving complex technical issues for clients. You will work closely with cross-functional teams including development, operations, and product teams to ensure prompt and efficient resolution of customer queries. The ideal candidate is proactive, communicative, and eager to help customers succeed.

Key Responsibilities:

• Provide Technical Support:Offer Tier 1 to Tier 3 support for software, hardware, and networking issues.
  Diagnose, troubleshoot, and resolve technical issues reported by customers via email, phone, or chat.
  
• Incident Management:Log and track issues using helpdesk or ticketing systems (e.g., Jira, Zendesk).
  Escalate unresolved issues to appropriate internal teams (e.g., Development, Operations).
  Maintain documentation for troubleshooting processes and resolutions.
  
• Customer Interaction:Communicate effectively with customers to understand their problems and provide clear, timely solutions.
  Build and maintain strong relationships with customers by ensuring satisfaction and follow-ups on open tickets.
  
• Collaboration:Work with cross-functional teams to address complex issues and suggest product or service improvements.
  Collaborate with engineering and development teams to resolve system bugs and performance issues.
  
• Knowledge Management:Develop and maintain knowledge base articles, FAQs, and user guides for internal and external use.
  Stay updated on new features, technologies, and product releases.
  
• Monitoring and Reporting:Monitor system performance, identify potential issues, and provide proactive solutions.
  Generate and present reports on support activities, metrics, and customer satisfaction.
  

Qualifications and Skills:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience: 3+ years of experience in a technical support or similar role.
  Hands-on experience with ticketing systems like Zendesk, Jira, or ServiceNow.
  
• Technical Skills:Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  Knowledge of networking concepts (TCP/IP, DNS, VPN, firewalls).
  Familiarity with cloud services (AWS, Azure, or Google Cloud).
  Experience with databases (SQL, MySQL, PostgreSQL) and APIs is a plus.
  Ability to read and understand logs and debug basic code issues.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to manage multiple priorities and work under pressure.
  Customer-focused mindset with the ability to empathize with users.

We are seeking a highly skilled Technical Consultant specializing in Microsoft Dynamics Commerce to join our team. In this role, you will be responsible for designing, implementing, and maintaining solutions on the Dynamics 365 Commerce platform, supporting our clients in their digital transformation journey. You will collaborate with business stakeholders, developers, and project managers to deliver seamless commerce solutions that enhance customer experience and operational efficiency.

Key Responsibilities:

• Solution Design & Implementation:Customize and extend Dynamics 365 Commerce modules to meet client requirements.
  Integrate Dynamics 365 with third-party applications such as ERP, CRM, payment gateways, and retail systems.
  Develop workflows, plugins, APIs, and custom components.
  
• Technical Consultancy & Client Engagement:Work closely with stakeholders to gather business requirements and translate them into technical specifications.
  Provide technical leadership and recommendations on best practices for Dynamics 365 Commerce deployment.
  Participate in client meetings, presentations, and workshops.
  
• Development & Support:Configure and troubleshoot Dynamics 365 Commerce (Retail) modules such as POS, e-commerce, and inventory.
  Collaborate with the development team to ensure high-quality coding standards.
  Provide post-implementation support and resolve technical issues within SLAs.
  
• Performance Optimization & Testing:Perform system performance tuning and ensure high availability.
  Conduct unit testing and support User Acceptance Testing (UAT).
  Monitor system health and proactively address potential issues.
  

Qualifications & Skills:

• Education:Bachelor’s degree in Computer Science, Information Technology, or a related field.
  
• Technical Skills:3+ years of experience working with Microsoft Dynamics 365 Commerce (or AX Retail).
  Strong knowledge of POS systems, e-commerce, and retail business processes.
  Proficiency in Microsoft Power Platform, SQL, Azure services, and APIs.
  Experience with integrating Dynamics 365 with other Microsoft solutions (e.g., Dynamics Finance & Operations, Power BI).
  Familiarity with C#, .NET, JavaScript, or TypeScript for custom development.
  Hands-on experience in configuration, workflows, and data migrations.
  Knowledge of cloud-based architecture and DevOps practices (CI/CD pipelines, Docker, Kubernetes) is a plus.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to work collaboratively in cross-functional teams.
  Experience in managing stakeholder expectations.