Responsibilities:

1. Analyzing and providing technical support solutions on the project

2. Working closely with Contracts and QS team in analyzing and evaluating sub‐contractors planning and reporting submission.

3. Preparing slide presentations prior to design submissions.

4. Preparing manpower and machinery schedule.

5. Project plan scheduling with relevant software to meet the milestone as specified by the client.

6. Preparing the write‐up / method statement on construction sequence and other requirements as stated in the contract

Requirements:

1. At least 2 years' working experience on large scale constrctuion project with a main contractor in a technical capacity such as engineering, project management, planning, etc.

2. At lease 3 years's working experience in design coordination of multi‐disciplinary infracstrucure project, involving civil and structural, geotechnical, electrical and mechanical, process, etc.

3. Good command of English.

1. Review entities’ accounts and ensure accounts are closed on time and accurately
2. Review consolidation of accounts
3. Prepare Announcement and Annual Report
4. Prepare forecast
5. In charge of internal audit, external audit and reviewing tax computation
6. Review and submit GST
7. Monitor account department’s daily operations
8. Review payroll computation and related matters
9. Any other ad hoc assignment

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for a Account Manager who is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

Expected key activities include building relationships with client executive stakeholders including the C-suite, owning the client strategy/account plan, building and growing account relationships, overall operational performance and client satisfaction, and growing revenue/margin with the client. The focus of this role is on the sale and delivery of outsourced customer experience solutions including contact center solutions as well as software, analytics and other services, in order to drive better customer experiences and positive outcomes for the client.

The ideal candidate will also bring both a successful track-record in contact center sales selling outcome-based solutions as well as experience providing digital customer engagement solutions or have deep knowledge and sales experience, possibly in field sales. Successful candidates will be able to build strong relationships within existing and new partners, as well as understand where the client needs intersect across all business lines.

Key Responsibilities

Business Development

• Develop and expand business relationships with existing clients through upselling and cross-selling opportunities.
• Build and maintain a strong network of prospects to ensure a consistent pipeline for conversion into sales.
• Identify and pursue new business opportunities, creating and managing a pipeline for sustainable growth.

Sales Cycle Management:

• Manage the end-to-end sales process from initial contact to contract, ensuring efficiency, effectiveness, and transparency.
• Prepare Statements of Work (SOWs) and quotations tailored to client needs and project requirements.
• Oversee the preparation of Requests for Proposals (RFPs), ensuring all client requirements are addressed comprehensively.

Client and Partner Engagement:

• Demonstrate the ability to identify and address client business problems, assess risks and profitability, and drive the development of mutually beneficial account plans.
• Effectively negotiate and collaborate with internal and external partners to achieve business objectives.

Team Management:

• Manage operations of cross-functional teams to ensure alignment with client expectations and company objectives.
• Facilitate communication and coordination among team members to achieve business goals and maintain high performance.
• Provide ongoing support, guidance, and motivation to team members to foster a collaborative and productive work environment.

Prerequisites

• 3+ years of solid record of technology manpower/outsourcing firm focusing in account management or business development.
• Experience identifying, developing, negotiating and closing large-scale deals
• Experience communicating and presenting to senior leadership
• Confidence in your ability to create high volume pipelines and accurately forecast close dates
• Excellent English communication skills – verbal and written

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Roles & Responsibilities

• Monitor sales, store performance, and profitability.
• Responsible for overseeing the day-to-day operations of the store.
• Ensuring high levels of customer satisfaction, and maximizing sales and profitability.
• Build strong relationships with local communities to drive traffic to the store.
• Implement strategies to improve sales and customer service.
• Maintain a clean, organized, and safe shopping environment.
• Train, and supervise store employees.
• Monitor daily sales and ensure the store meets sales targets.
• Implement promotional campaigns to boost store traffic and sales.

Job Requirements:

• Minimum Bachelor Degreein Business or related discipline
• Minimum 5 years of relevant experience
• Wholesalehousehold and groceries products distributionsthrough various channels
• Willing to do rotating shift work and flexibility towork late evenings
• Must be willing to work on weekends and public holidays

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities

• Own marketing budget and coordinate promotion actions for respective products

• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers

• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets

• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team

• Gather and prioritize customer requirements on products interfacing with sales teams

• Identify need for product extensions / modifications and prepare required ARs

• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line

• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible

• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team

• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability

• Identify new business opportunities and coordinate their Go-To-Market working closely with sales

• Review and challenge sales targets on product line as part of the budget reviews

• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.

• Be involved in the relationship management with strategic customers/partners

• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry

• Passionate with technology

• Able to communicate in Mandarin for liaise with Mandarin speaking people

• Strategic, analytical, international mindset

Requirement

Candidate with retail or jewellery experience is an added advantage

Minimum GCE “N” level

Candidate with retail or jewellery experience is an added advantage

Job Scope

Understand and be able to explain to customers the range of Jewelley the company has to offer

Promote the various products, services and schemes to customers

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Ensure merchandise and displays are consistently well presented and displayed

Manage and maintain the overall positive image of the showroom

Develop and maintain good customer relationship and database

Customer Service Officer (Woodlands Checkpoint) – Up to $2,700 Gross

Location:
Woodlands Checkpoint

Working Hours:

• 12-hour rotating shift (10am-10pm / 10pm-10am)
• Rotating schedule: 2 Day shifts, 2 Night shifts, 2 Off
• Open to candidates seeking Day or Night shifts (Shift allowance may not apply for permanent shifts)

Contract Duration:
1-year contract, renewable based on performance and operational needs

Salary & Benefits:

• Gross Salary: Up to $2,700 (includes shift allowance, OT, performance bonuses, and incentives)
• Join-in bonus of $600 upon confirmation.
• Additional incentives: Monthly, Quarterly, and Annual Performance Bonuses
• Uniform provided for easy identification

Key Responsibilities:

• Assist in card issuance and payment collection at the office booth
• Handle the collection of fees and fines (VEP, Toll, ERP) at manned terminals
• Process digital applications for vehicle permits and ensure accurate data entry for motorists
• Provide outstanding customer service by addressing motorists’ queries professionally
• Ensure smooth daily operations at the checkpoint

What We’re Looking For:

• Minimum GCE N-Level qualification
• At least 1 year of experience in cashiering and customer service roles
• Willingness to work on a rotating shift schedule, including weekends and public holidays
• Ability to thrive in a fast-paced and dynamic environment
• Open to Singaporean only

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Beauty Advisor/ Retail Sales (Korea Products)

Working Days: 5 days

Working hours: 44hrs (Rotate Shift) Operation hours 10am – 10pm

Location: Orchard

Salary: $2500 - $3500 (depend on experience)

Responsibilities

Customer Service

- Deliver excellent customer service, cultivating a pleasant shopping experience for customers.

- Handle daily customer queries & feedbacks with prompt and fitting solutions

- Review and handle returns and exchanges in compliance with company policy

- Contribute creative ideas to build / develop strong regular clientele

Operations

- Support daily business operations of the retail store. (eg: cashiering function,

house-keeping)

- Ensure store presentation is consistent with brand image

- Assist in sales plans execution & participation in conjunction of marketing events & promotions.

Inventory replenishment

- Assist in visual merchandising whenever new stocks arrive, to provide optimal

shopping experience for the brand

- Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters

- Operates POS cash register & handles various payment mode with accuracy

- Communicates feedback gathered through in-store activities to supervisors

Other duties

- Perform any other ad hoc duties that may be assigned from time to time (eg:

Stocktake exercises)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Customer Service (Tuas Checkpoint) – Up to $3,000 Gross

Location:
Tuas Checkpoint

Working Hours:

• 12-hour rotating shift (10am-10pm / 10pm-10am)
• Rotating schedule: 2 Day shifts, 2 Night shifts, 2 Off
• Open to candidates seeking Day or Night shifts (Shift allowance may not apply for permanent shifts)

Contract Duration:
1-year contract, renewable based on performance and operation needs.

Salary & Benefits:

• Gross Salary: Up to $3,000 (includes shift allowance, OT, performance bonuses, and incentives)
• Join-in bonus of $600 without penalties upon confirmation.
• Additional incentives: Monthly, Quarterly, and Annual Performance Bonuses
• Uniform provided for easy identification
• Company transport provided from Boon Lay and Jurong East MRT stations

Key Responsibilities:

• Assist in the issuance of cards and collection of payments at our office booth
• Manage the collection of fees and fines for VEP, Toll, ERP at manned terminals
• Process digital applications for vehicle permits and enter motorists’ details accurately
• Provide excellent customer service by handling motorists’ queries
• Ensure smooth operation and workflow at the checkpoint

What We’re Looking For:

• Minimum GCE N-Level qualification
• At least 1 year of experience in cashiering and customer service roles
• Willingness to work on a rotating shift schedule, including weekends and public holidays
• Able to thrive in a fast-paced and dynamic environment
• Only Singaporean may apply.

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

Manage and oversee the day-to-day construction management of the project.

To plan, develop and organize the construction effort to formulate the most cost-effective plan to timely completion within budget and to implement the execution of that plan.

Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all the team members.

Review man-hours and duration forecasts to completion for construction and man-hours

Monitor construction productivity and schedule performance and investigate reasons for less than satisfactory performance. Provide recommendations and institute measures for improvement.

To Company Safety Standards and promote safety culture among the ranks through out the Company.

To ensure that the site activities are executed in accordance with specifications budget and time schedules

Project planning, coordination, supervision, monitoring the project works

Responsible for all inspection activities are carried out

Monitor & supervise team to ensure compliance of work

Submission of summary of daily activity

Liaise with authorities, consultants and subcontractors

Requirements:

PE Board/BCA accredited Degree in Civil Engineering

Minimum 5 to 8 years of experience in building / civil construction projects

Preferably with BTO / HIP project reference

@ [email protected]

The role will report to the Team Lead to develop and implement partnership strategies to promote SkillsFuture/Lifeong Learning Institute (LLI) messages and initiatives; with the aim of driving individuals to take learning actions and enterprises to upskill their workforce. You will also be responsible for establishing strategic partnerships to create a vibrant campus and learning community.

The primary responsibilities include the following:

· Conceptualise and drive strategies to develop new partnerships and leverage existing partnership network to promote SkillsFuture/LLI messages and initiatives to targeted segments and general populace. This includes planning, conceptualising and managing initiatives, programmes and content.

· Collaborate with partners to conceptualise and drive learning events and activities to targeted segments and general populace; with aim of promoting SkillsFuture/LLI messages and initiatives; and to drive the take-up rate of SkillsFuture/LLI programmes and initiatives

· Collaborate with other LLI teams and SSG stakeholders to capitalize and synergise on their efforts towards promoting SkillsFuture movement.

· Support the Outreach and Events team in the development of effective marketing and outreach strategies to support the efforts of partner engagements and events.

· Any other responsibilities deemed important to support the overall efforts to promote SkillsFuture/LLI programmes and lifelong learning.

Requirements

· Tertiary qualifications

· Preferably with at least 7 years of relevant work experience in the public sector or similar with some experience in areas such as partnership engagement, business development, planning and project management.

· Strong business writing, public speaking and presentation skills

· Able to adapt well to thrive in a fast-paced, fast-changing environment

· Possess analytical and strategic thinking skills to devise practical solutions to tackle work issues

· Possess project and resource management skills to handle concurrent work assignments, and deliver high quality-work within tight deadlines

· Have excellent communication, inter-personal and networking skills

· Able to collaborate and work well in a team

· Proactive and driven

Candidates without the relevant work experience but possess the required qualities are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.

The Finance Services Department (FSD) under the Finance Division supports the operational departments in areas of transactional accounting including but not restricted to payments, revenue, fixed assets and costing of fees and charges, etc. It maintains proper and correct accounting records ensuring the integrity of NEA’s financial records.

Working in the Finance Services Department, you will be responsible for the following:

• Perform finance and accounting functions, including but not restricted to accounting for daily revenue collection, accounts payable, month and year-end closing, fixed assets, fees and charges costing, bank reconciliations and prepare management reports

• Review of work processes for system enhancement and internal controls

• Lead in the preparation, consolidation and submission of periodic returns

• Liaise with departments/divisions and ministries/agencies on returns and submissions

• Provide advice and support on financial matters

• Prepare audit schedules for statutory and other audits

• Attend to requests or enquiries from external and internal customers

The job might be for you if you possess the following qualities:

• A Degree in Accountancy or related discipline, with a minimum of 3 years of relevant experience

• Independent, hardworking, positive and highly motivated, flexible and resourceful

• Meticulous and able to exercise sound judgement and work independently with minimal supervision

• Excellent interpersonal and communication skills

• A good team player and able to work under pressure and meet tight deadlines

• Proficiency in MS Office applications

• Organised and able to multi-task

• You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NATIONAL-ENVIRONMENT-AGENCY/Assistant-Manager--Manager--Finance-Services-Department-_JR-10000034209

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF.

The SCU will

• develop and deliver SNEF’s strategic communications framework specifically for policy
• communications, and ensure the framework includes but is not limited to identifying the communication priorities, objectives and narratives and producing an 18-month rolling integrated plan showing all the key activities against these priorities.
• drive the communications roll-out of key programmes, projects and initiatives.

This includes, but is not limited to:

1. Developing key messages and communications strategies in line with the policy
2. objectives to shape public perception towards policies put forth by SNEF and tripartite partners.
3. Providing leadership support in managing crisis communications.
4. Developing recommendations to enhance communications outreach and applying them to shape policy narratives and refine campaign strategies and approaches.

Assistant Manager/Manager (SCU) - Branding and Marketing

• Branding and Marketing specialist
• Developing and executing a results-driven, multi-platform communications strategy to drive the SNEF brand relevancy and consistency in line with corporate and brand direction while reflecting SNEF’s prioritiesCreating and managing all marketing materials and collateral in line with SNEF brand direction
• Collaborating with cross-functional teams and external agencies to ensure consistent brand messaging and communication
• Using analytical tools to monitor and prepare report on the impact of communications activities, reports on developments, trends and attitudes on issues of concern to SNEF

Job Requirements for Assistant Manager/Manager (SCU) - Branding and Marketing

• Bachelor’s degree in Marketing, Media Communications, Public Relations, Business Administration or a related field (essential)
• At least 1 - 3 years of working experience in the related filed with expertise in branding, marketing and/or communications experience
• Excellent written, presentation and verbal communication skills (candidate will need to go through written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail
• Skills in copywriting, editing and video communications are a plus
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage
• Experience in web design and content production
• Proven social media and networking expertise

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

To incorporate the additional responsibilities of supporting client pre-sales and after-sales, as well as handling basic administrative tasks related to marketing, the job description:

Key Responsibilities:

• Platform Management:
  • Ensure the platform's operational health, performance, and security.
  • Collaborate with product and engineering teams to troubleshoot issues and introduce new features.
  • Analyze platform usage and customer feedback to enhance user experience and inform product improvements.
• Customer Success:
  • Onboard for new customers, ensuring a seamless transition to our platform.
  • Provide continuous support, education, and guidance to customers to maximize their success with our product.
  • Develop strong relationships with key accounts, serving as the primary contact for any product-related inquiries or issues.
  • Identify and pursue upsell and cross-sell opportunities in collaboration with sales and marketing teams.
• Pre-Sales & After-Sales Support:
  • Assist the sales team with technical demos, presentations, and discussions during the pre-sales process.
  • Participate in after-sales support activities, ensuring customers are satisfied with their purchase and addressing any post-sales concerns or questions.
• Marketing Support:
  • Perform basic administrative tasks for the marketing team, such as content updates, reports tracking, and coordinating marketing materials.
  • Support the execution of marketing strategies to enhance product visibility and lead generation.
  • Collaborate with the marketing team to gather and analyze market intelligence to inform sales and marketing strategies.

Requirements:

• Diploma or Bachelor’s Degree in Business, Information Technology, or related field.
• Experience in customer success, product operation, sales support, or a related role.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to work effectively in both independent and team settings.
• Experience with CRM, marketing automation tools, and analytics platforms.
• Flexibility to adapt to changing priorities and manage multiple tasks simultaneously.
• Bilingual in both English and Mandarin (to liaise with clients and colleagues based in China where their primary language is Mandarin)

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Job Requirement:
1. Deliver customer service over the telephone on Housing loan, car loan and auto loan on their services enquiries.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver quality service to our customers to achieve total customer satisfaction

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Why us?

• 5 days’ work week
• German MNC
• Bonuses

Job description:

• Dealing with clients on incoming queries, ensuring timely and effective
• Execution of customer orders, handling stock allocation, processing of delivery orders and invoices.
• Keeping record for import & export documents (Certificate of Origin, Letter of Credit Shipments)
• Receiving claims from clients and provide reception duties for incomings calls
• Dealing with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers
• Experience in import & export and customer services for manufacturing industry

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering incoming phone calls from customers and make appointment for customers.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Contributes to team effort by accomplishing related results as needed.
• Experience as a Receptionist, Front Office Representative or similar role is preferred.
• Experience handling multiple phone lines.
• Professional attitude and neat appearance.
• Strong customer service skills.
• Effective interpersonal skills, friendly with positive mindset.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Comfortable working in a fast-paced environment.
• Able to work on weekends.