Join a dynamic and growing leather cleaning & restoration company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5 days
• Off on Saturdays, Sundays and Public Holidays

Job Description

1. Assist in front counter walk in enquires & registration.

2. Assist in online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least GCE 'N' & above

2. At least 1 year of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (Off Mondays / Tuesdays or Thurs / Fridays).

5. Work Location will be at one of the following locations: 1) Bukit Batok 2) Macpherson 3) Woodlands 4) Lok Yang, Tuas

Job Title: Customer Service ID9079 (Recycling Company)
Location: Tuas
Working Hours: Monday to Thursday 8am-6pm, Friday 8am-5pm
Basic Salary: $2300-$2600

Benefit:
*Variable bonus provided with AL 14 days
*Company transportation provided at Boon Lay MRT

Job Description:
• Assist the Customer Service team in answering customer inquiries through phone, email or WhatsApp support channels.
• Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO), matching with Purchase Order (PO).
• Ensure that customer inquiries are resolved in a timely manner by liaising with other
departments to maintain customer satisfaction.
• Keep accurate and up-to-date records of customers’ interactions and follow-up actions taken.
• Prepare monthly reports / consolidated figures as required by the Customer.
• Submission of daily collections to NEA e-tracking system.
• Coordinate with Transport department to arrange and schedule collection date and time.

Requirement:
Minimum GCE ‘N/O’ Levels with 1 year of CS experience

Job Title: Customer Service (ID5085)
Location: Jurong East (company will move to Senoko next year)
Working Hours: Mon to Fri 8.30am - 6pm
Salary: up to $2500

Job Description:
• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirement:
• At least 1–2 years of customer service with logistics experience
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Job Descriptions

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day's specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests
• Ensure Cleanliness of the Restaurant Serving Area and Toilet

Job Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit

Benefits

• Bonus subject to performance.
• AL ( 14 Days ).
• OT most of the time not require but if need we will pay OT when come to work for non opening days.
• $200 Split shift allowance per month ( prorated to number of day the employee works )

Working Hours

• Tues - Sat ( 5 working days )
• Sunday Monday and public holiday ( Off )
• 11am - 2pm
• 4:30pm - 10pm

Highlights:

The main task of this role is to provide administrative support, including the processing of invoices and payments to vendors, communication with customers and vendors, and other office management duties.

Responsibilities

• Collect, collate and follow-up on billing & payment including raising Purchase Orders, invoicing & payments
• To handle and manage Xero Accounting Software
• Ensure all documents are properly saved, filed/uploaded into the correct adviser’s/client’s folder.
• Handle calendar management and scheduling of meetings
• Monitor and arrange for execution of documents
• Assist with training registration and maintain training register and database
• Build and maintain good working relationships across all levels of personnel, internally and externally
• Responsible in payroll process, claims expenses, and other related matters
• Liaise with the external auditor and tax agents
• Process work pass application, renewable and cancellation
• Liaising with customers and vendors to make the necessary rearrangements whenever needed (e.g. during vehicle breakdown or delay due to heavy traffic)
• Undertake other duties and responsibilities as assigned, including any ad hoc assistance required for other staff members and answering queries from advisers

Requirements

• Minimum 2 years working experience as secretary/administration support or other related roles
• Interest in the transport industry
• Strong coordination, interpersonal, organization and time-management skills
• Customer service orientated, attention to detail, highly responsible
• Excellent in written and communication skills for English (and ability to communicate in Mandarin with our Chinese drivers)
• Proficiency in MS Office and be tech savvy to handle other applications/software that we will provide initial training for
• Ability to learn quickly and is capable of working independently in a lean team

We are a rapidly growing company and seek someone who has a positive work attitude, would like to grow together with us, and is a team player.

Job Descriptions

This is a full-time on-site role for a Service Crew at Seoul Restaurant.

• The Waiter/Waitress will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.
• The role also involves communicating with kitchen staff and maintaining the upkeep and cleanliness of the dining hall.

Job Requirements

• Customer Service and Communication skills
• Experience in the Food & Beverage and Food Service industry
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of cooking and food safety
• Excellent interpersonal skills and a friendly demeanor
• Prior experience as a Waiter/Waitress is preferred

Benefits

• Training Opportunities
• Career Advancement
• Exposure to Korean cuisine
• Comfortable working environment in a 5-star hotel (lockers, showers, rest areas, and staff meals all provided)
• Bonus incentives (if applicable)

Working Hours

• Work 6 days a week, including weekends & public holidays.
• 10.30am to 3pm / Break / 5pm to 10.30pm
• Total 10 hrs / per day

Reporting to the Senior Health Management Executive or Head of Senior Service, the Health Management Executive will be responsible for the following key areas:

Role & Responsibilities

• Information and Referral (I&R) Support for Seniors
• Community Outreach and Partnership
• Volunteer (Befriender) Management Support
• Membership Registration and Management
• Small Group Program Management
• Finance Management

Requirements

• Minimum Diploma certification in any discipline with 2 years of relevant experience.
• Project Management and Enterprise Management knowledge preferred.
• Resourceful and able to do public speaking when handling events and projects.
• Conversant in English and any 2nd language with ability to converse in local dialect would be an advantage for elderly clients.
• Competency in Microsoft Office applications especially in MS PowerPoint and MS Publisher.
• A good team-player with a passion to work with Seniors.
• Good communication and interpersonal skills.

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

Bukit Panjang Methodist Church is looking for a Lay Ministry Staff

(LMS) to support the Pastoral Team in various operations such as

weekly worship services, ministries (mainly the Youth Ministry & Lishi

Worship Service Ministry) and events.

RESPONSIBILITIES:

• supports the Pastoral Team in various operations such as weekly

services, ministries and events.

• helps define/refine the Youth Ministry’s mission and goals,

incorporating the disciple-making mindset/pathway.

• strengthens the Youth Ministry by building strong relationships

with young people and bring them together as a people group.

• invites youths into the life of the church and collaborates with them

to identify specific initiatives for the Youth community.

• walks alongside youths with the aim of helping them grow

spiritually and developing a disciple-making mindset.

• teaches and equips worshippers to serve in church and in the

marketplace.

• supports the cell groups that are run by Lishi Ministry and spins off

new groups where necessary.

• engages and does follow-up with newcomers, creates a mentor-

mentee system for key leaders.

• helps the church in fulfilling the vision and mission of disciple-

making.

• be prepared to be redeployed, when necessary, based on

organisational needs.

The person will need to work closely with:

• Pastors & Lay Ministry Staff

• Key leaders in Lishi Works Committee

• Youth Ministry’s Core Team

• Lishi Worship Service Committee Chairperson

We are looking for someone who:

• loves young people.

• has proven track record of serving alongside youths.

• has proven track record in developing ministry and training

leaders.

• has initiative and is able to work independently.

Qualifications:

• A theological degree is preferred but not a must for applicants

• Minimum: Tertiary level education

Interested applicants are invited to write in with detailed CV, current

and expected salaries and availability to Ms Xinyi at

[email protected] (Only shortlisted applicants will be notified).

By submitting your application and resume to us, you consent to our

collection, use, retention and disclosure of your personal data

indicated in the documents for the assessment of your job application.

Job Description:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Minimum Diploma
• Experience in customer service or reception duties (preferred)
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Fresh graduates are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Premium Corporate Wellness membership benefits
• Located near MRT station
• Career growth with structured training opportunities

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Description
Attend to customers’ enquiries through phone call, email, social media platforms.
Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
Assist customers with after-sales service issues e.g. Handle sales orders and exchanges/returns by collaborating with other departments, manage customer's complaints and initialise service recovery.
Assist customers' on custom order.
Provide customer service insights to the Ksisters' team e.g. Customer's suggestions/feedback, product restock.
Liaise with our courier partners to ensure smooth delivery.
Liaise with our stockist or partners on product delivery etc.
Support the execution of events (e.g. VIP event, Popup, Flagship Store event etc)
Handle any other ad hoc duties as designated

Requirements
- Job requirementsMinimum of 1 year experience in customer service for an e-commerce business, preferably in beauty.
- Knowledge in maintaining online platforms and social media.
- Quick learner with the ability to absorb extensive information on our brand's history, product offerings and communications/advertising campaign.
- Good Microsoft Office applications skills and the ability to learn new applications quickly
- Must be a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
- Proactive personality and self-motivator.
- Demonstrates initiative with the ability to multi-task and detail oriented in a fast paced environment.
- Willing to work in an open office environment.
- Able to work under pressure and tight deadlines.
- Able to work independently and also be a team player with problem solving skills.
- Singapore Citizenship, Permanent Resident, or WP

Benefits
- Performance Bonus

- Meal Allowance

- Medical Insurance

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

Position: Service Technician

Responsibilities:

1. Service & Maintenance of fitness equipment

2. Repair & Trouble-shooting service

3. Assembling & Dismantling of fitness equipment

4. Handle warranty claim & parts ordering

Requirements:

Singaporean ONLY at the moment.

1. Minimum Nitec / Higher Nitec in Mechanical engineering related discipline. Electronics and electrical knowledge or experience preferred.

2. 3-5 years of working experience, fitness industry experience is bonus.

3. Possess class 2B and/or class 3 driving licence and own transport preferred.

4. Initiative and willing to learn.

5. Experience in customer relationship management.

6. Dedication to providing great customer service.

Salary Package:

$2200-2700 (Basic Salary+ Monthly transportation allowance + Incentive)

Equipped with company mobile phone

Medical Claim

Free light refreshment & drinks in company pantry area

Free Parking

Annual Company trip (Oversea)

Annual wage supplement and annual bonus

Interested applicants are invited to write in or email with detailed resume, stating current and

expected salaries to: [email protected]

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

As a F&B Service Leader, we rely on you to

• Interact and engage with restaurant guests and maintains high quality service standards
• Handle guest complaints effectively and professionally
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Motivate team members and maintain a high level of team spirit

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• A self-starter and a team player
• Enjoys being challenged

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities:

• Responding to daily log in after sales service calls
• Planning of daily service schedule for technicians
• Prepare quotation
• Monitoring spare parts inventory
• Arranging schedule for preventive maintenance
• Other administration duties assigned from time to time

Requirements:

• Preferably with at least year of relevant experience.
• Excellent communication, interpersonal skills, and customer oriented.
• Proactive with a strong ability to prioritize tasks effectively.
• Capable of working under pressure and managing multiple tasks.

Facilities Assistant

Work Location: Bukit Batok Clubhouse

What you’ll be doing:

• Maintain smooth operations of events/activities in the Clubhouse
• Moving tables, chairs, equipment,
• Set-up of function rooms for events,
• Manage Sound System,
• Perform checks on Members entering pool,
• Perform Safe Distancing checks
• 6 days work week (42 hrs per week)
• Other ad-hoc duties assigned

We want you, if you have/are:

• Min. PSLE
• No experience required
• Good learning attitude
• Must be physically fit as carrying/moving of items is required
• Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Job Highlights

• flexible hours, attractive health package,Year End Bonus.
• multitask skills.
• Read and write in english and chineses are required.
• Singaporean and PR only.

Job Description

We are looking for a skilled Senior Account Executive to undertake day-to-day office activities.

Working days: 5 days / week ( Monday - Friday)

Working Hours: 9AM until 6PM / 10Am to 7PM

Break hours: 1 hour

Daily working hours : 8 hours

Responsibilities :

• Import & Export orders , shipments and payments, commission invoice issuing and payments as instructed by the Managers.
• Quality claims & product discrepancy issues
• Reconcile bank statements with the payments of the customers.
• Participate to the seminars , trainings, or courses that Company will require to keep the staff always updated and for professional grow.
• Maintain files and records of the company
• Maintain a filing system, as requested by company
• Prepare, submit and reconcile expense reports
• Maintain updated all companies databases on daily and weekly base
• Any other ad-hoc task from the Management

Requirement :

• Required language(s): English, Mandarin (in order to liaise with the Mandarin speaking associates)
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Microsoft excel . SAP
• Meticulous, responsible

Job Title: Service Technician (ID4605)
Location: Tuas
Working Hours: Mon to Fri 8.15am – 5.30pm
Salary: $2700-$3500

The Job Responsibilities:
- Responsible for performing outdoor & indoor repair, maintenance and troubleshooting work
- Where there is no outdoor repair, you are required to work within the Company workshop

What It Takes:
• Knowledge Or Working Experience With Diesel Engine, Hydraulic System
• Multiple Language Skills, English & Chinese Are Necessary, Malay/India Is Plus Point

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

We are looking for a mechanical/electrical engineer to troubleshoot/install cnc machines.

They must have some basic repairing/maintenence knowledge of cnc machines.

Those who can operate cnc machines and are willing to learn how to repair cnc machines will also be considered.

Class 3 license is a plus

The successful candidate will be awarded a 2 year full time contract with eligibility to AWS/Variable Bonuses and Annual increment.

To work with the team to ensure that all operations are carried out smoothly for the SIM Service Desk and the Centralised Control System (CCS) to provide quality and efficient support to Entities.

• Ensure that operations are carried out smoothly for the SIM Service Desk, Centralised Control System (CCS) and Classroom Recording Systems to provide quality and efficient support
• Provide first call resolution to users and render efficient support and quality service
• Ensure all calls and emails to Service Desk are responded to or assigned to the relevant department.
• To ensure assistance for stakeholders (staff, students and lecturers) is within the expected SLA and to ensure the smooth operations for academic lessons, events and campus activities.
• Attend to calls and emails from SIM/SUSS users (staff, students & lecturers), assesses and assigns a severity classification to the case
• Perform first level troubleshooting, if applicable. If not, escalates the case to the respective technicians for their necessary actions.
• Visually monitor the systems, utilizing these systems to maintain an effective and efficient way to provide classroom support
• Drive continuous enhancement of Service Desk’s First Call capability with the objective of improving customers’ experience with timely and efficient issues resolutions

Requirements

• Late Shift Staff (3.30pm to 11.00pm) and required to work on Saturday (7.30am to 12.30pm or 1.00pm to 6.00pm)
• Monthly Shift allowance to be paid on top of salary
• Reimbursement for transportation home after 10.30pm
• Diploma Holders, preferably in a related field (eg. IT)
• Working experience in Service Desk environment
• AV/IT/M&E knowledge
• Well versed in Microsoft Office
• At least 3 years of work experience