Customer relations manager responsibilities:

• Building and maintaining long-term relationships with key customers
• Understanding customer needs and finding constructive solutions
• Managing and overseeing customer communications and interactions
• Addressing and resolving customer concerns and complaints
• Creating and implementing sales plans and strategies to generate revenue
• Keeping customers informed about new products and services
• Expanding and retaining the customer base
• Establishing and enforcing standards and protocols for customer care
• Monitoring and analyzing business competitors and market trends

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.Manage shipment import and export within the Asia Pacific region;

• Manage shipment import and export within the Asia Pacific region;
• Lead and manage escalations, working closely with cross functional teams as main point of contact;
• Support customers for end-to-end operational activities, including onboarding and review of requirements;
• Lead process improvement and implementation initiatives, working closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Oversee and ensure that SLAs are met and attend to customer enquiries;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Support regional service delivery projects

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We’re looking for a proactive SAP Consultant (Sales Cloud) to delivery customisations for SAP Sales Cloud, while facilitating communications and support between cross-functional teams.

• Support internal teams on SAP Sales and Service Cloud functions;
• Provide advice and training to internal cross-functional departments;
• Engage in customisations to SAP Sales and Service Cloud;
• Act as point of contact between sales teams and internal IT teams;
• Provide L1/L2 SAP Sales and Service Cloud support;
• Engage in systems testing

Requirements

• Relevant experience working with SAP;
• Excellent communication and interpersonal skills;
• Able to work well with stakeholders across all levels.

Employment Details

• Attractive benefits and remuneration;
• Permanent position.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

• wn and hit/exceed annual sales targets within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We’re looking for a proactive SAP Consultant (Sales Cloud) to delivery customisations for SAP Sales Cloud, while facilitating communications and support between cross-functional teams.

• Support internal teams on SAP Sales and Service Cloud functions;
• Provide advice and training to internal cross-functional departments;
• Engage in customisations to SAP Sales and Service Cloud;
• Act as point of contact between sales teams and internal IT teams;
• Provide L1/L2 SAP Sales and Service Cloud support;
• Engage in systems testing

Requirements

• Relevant experience working with SAP;
• Excellent communication and interpersonal skills;
• Able to work well with stakeholders across all levels.

Employment Details

• Attractive benefits and remuneration;
• Permanent position.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Lead Service Delivery Executive to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.Manage shipment import and export within the Asia Pacific region;

• Manage shipment import and export within the Asia Pacific region;
• Lead and manage escalations, working closely with cross functional teams as main point of contact;
• Support customers for end-to-end operational activities, including onboarding and review of requirements;
• Lead process improvement and implementation initiatives, working closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Oversee and ensure that SLAs are met and attend to customer enquiries;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Support regional service delivery projects

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a motivated Service Delivery Executive (Logistics) to be a key point of contact for clients, providing customer-centric service to maintain long-term client relationships in the Asia Pacific region.

• Manage shipment import and export within the Asia Pacific region;
• Collaborate with internal and external stakeholders on service delivery details;
• Engage in inbound and outbound operational activities;
• Perform escalating and reporting of deliverables and data input;
• Work closely with internal teams and departments on review and stocking of inventory;
• Work closely with internal cross-functional teams to define, plan and execute service improvement projects in a timely manner;
• Support regional service delivery projects.

Requirements

• 2 years of relevant experience in the logistics & supply chain industry;
• Experience managing import and export activities in the Asia Pacific region;
• Knowledge of Microsoft Office;
• Knowledge of SAP;
• Strong communication and negotiation skills;
• Meticulous and detail-oriented;
• Able to work well independently, as well as effectively in a team;
• Highly organised and detail-oriented.

Employment Details

• Attractive benefits and remuneration

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Nice to Meet You! We are Ascenda

Ascenda provides the rewards infrastructure for leading financial services brands across the world.

Our customers include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.

With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.

Our customers are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!

We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.

Join us as a Customer Success Executive in Ascenda!

As part of the Customer Success Team, you will be responsible for building and maintaining strong relationships with our banking and fintech customers, ensuring their success and satisfaction with our loyalty platform. The ideal candidate is passionate about customer advocacy, proactive problem-solving, and driving value for our customers.

This includes onboarding, managing and growing the customer’s rewards program by developing loyalty strategy, managing the customer relationship, and delivering major loyalty initiatives.

Our team is dedicated to supporting our customers in effectively managing and expanding their rewards programs, as well as executing their loyalty and rewards campaign initiatives.

We are seeking a motivated individual who is enthusiastic about driving revenue growth and enhancing customer value for our banking and fintech customers. If you excel in a collaborative, fast-paced environment and are driven to succeed, we invite you to join our dynamic team.

Key Responsibilities

• Support Customer Success Manager in onboarding new clients onto our platform.
• Assist in identifying and implementing improvements to streamline the onboarding process.
• Coordinate campaign mechanics, backend configuration, mockups and approvals of marketing assets provided by clients
• Assist in communicating with clients regarding onboarding progress, timelines, and requirements.
• Conduct training sessions for clients to educate them on our products and services.
• Monitor client feedback during the onboarding process and collaborate with Customer Success Manager on addressing concerns.
• Collaborate with internal teams to develop action plans for client success and satisfaction.
• Assist in delivering new initiatives and technical upgrades for the clients by collaborating closely with Ascenda’s project, product and software engineering teams
• Conduct documentation updates for client information
• Perform industry research to support the Customer Success Team in providing insights and recommendations for clients' growth
• Perform other ad hoc job-related duties as assigned

Job requirements

• 1-3 years of customer success experience in SaaS/product-led organisations, with a plus in loyalty/banking/fintech industries.
• Strong self-starter with excellent communication skills, client facing experience is a plus
• Understanding of loyalty and CRM projects, with commercial, marketing, technical, and analytical acumen.
• Ability to navigate and work fluidly in a fast-paced, changing environment, with solid organisational and multitasking skills.
• Proactive mindset, willingness to take initiative and work independently.
• Professional English proficiency required; ability to speak a second language is a bonus.

What matters at Ascenda:

We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards
• Diverse and friendly working culture

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Manager (Recreation Programmes)

As our Manager (Recreation Programmes), you will report to Chief Executive / Deputy Chief Executive. This position involves overseeing the planning, organization, and execution of recreational programs that cater to the diverse interests and needs of our members and Public Service Officers promoting health, wellness, and lifestyle.

Responsibilities:

• To lead the department in organising a diverse of social programmes, events and activities to enhance the overall enjoyment and advantage of owning our Club membership and to increase the membership signup rate.
• Oversee the planning, promotion, execution, coordination and engagement of a wide diverse range of social programmes to interests the members to sign up for the events and activities.
• To develop and organise social events and activities that attract all demographic.
• To ensure the compliance to our Club rules and regulations and attain the KPIs for all social events and activities.
• Implement marketing and promotional strategies to increase the awareness and participation rate for all recreational programmes.
• Develop strong relationship with new and existing events/programmes partners, instructors, sponsors, and participants.
• Evaluates the effectiveness of all social programmes and through participation feedback, attendance, survey, financial analysis and optimise the resources and manpower.
• Continuously focus on improving members satisfaction of all social programmes to create member’s loyalty and deliver a positive event experience, from their sign up to the actual day.
• To forecast the event calendar for all social recreational programmes, and manage the Club's events microsite.
• Work closely with other departments and clubhouses to foster collaboration and synergy, ensuring smoother workflows and better outcomes for initiatives and projects.
• Prepare annual budgeting, quarterly and monthly reports for Management and Executive Committee.
• Perform other duties as assigned by the Chief Executive and Deputy Chief Executive.

Requirements:

• Min. Degree in Events/Hospitality and with managerial role of at least 5 years of relevant working experience in an event organizing
• Excellent communication and writing skills
• Able to plan and execute multiple events / activities to meet deadlines
• Able to work extended hours including weekends and public holidays when necessary

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn, expected salary and notice period.

To assist Manager, Development & Maintenance or Manager, Corporate Services on the following roles:

• Consolidation of tender specifications for Integrated Facilities Management
• Tidy up the all drawings and equipment list
• Any other jobs as assigned

Requirements:

• Minimum Diploma in Building/Electrical/Mechanical Engineering with at least 3 years of relevant working experience.
• Good knowledge in trouble-shooting M&E faults and failures.
• Able to work independently, be resourceful and self-motivated.
• Able to work in both indoor and outdoor environment.
• Valid Class 3 driving licence.
• Proficient in Microsoft Word/Excel/Powerpoint and Outlook.

Interested candidates are to send in detailed resume stating current and expected salary. Starting salary will commensurate with qualifications and relevant work experience.

We regret that only shortlisted candidates will be notified.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

• Experience and non-experience welcome. We have a systematic training program that will position you in a F&B management position.
• We will train you in 7 competencies: customer service, operations, cash handling, barista, service recovery, food handling. Candidates with food hygiene cert will be an advantage.
• Positive attitude in life is important.

• Candidate should be capable to work with Marine Electronics, Communication and Navigational equipment e.g Marine Radars, ECDIS, VDR, GPS, AIS, MFHF, VHF, Satellite Systems, Speed Log, Echo-sounder etc on board vessel as well as at workshop.
• Candidate should have prior experience of repair, service, new installation, and commissioning of above listed items.
• Candidate with Good Knowledge and experience in Troubleshooting and Repairs of Bridge Equipment will be given preference.
• Candidate should be capable of doing independent Documentation, coordination with other staff member, weekly reporting.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We’re looking for a proactive SAP Consultant (Sales Cloud) to delivery customisations for SAP Sales Cloud, while facilitating communications and support between cross-functional teams.

• Support internal teams on SAP Sales and Service Cloud functions;
• Provide advice and training to internal cross-functional departments;
• Engage in customisations to SAP Sales and Service Cloud;
• Act as point of contact between sales teams and internal IT teams;
• Provide L1/L2 SAP Sales and Service Cloud support;
• Engage in systems testing

Requirements

• Relevant experience working with SAP;
• Excellent communication and interpersonal skills;
• Able to work well with stakeholders across all levels.

Employment Details

• Attractive benefits and remuneration;
• Permanent position.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals

• Monitoring and maintaining electrical equipment or machinery performance;

• Walking customers through how equipment works including how to use it safely;

• Explaining new features and suggesting upgrades to customers;

• Delivering services to customers effectively and on time;

• Ordering and restocking materials when it is required;

• Participating in ongoing training to keep up to date with the latest developments in electrical engineering;

• Providing clear customer feedback;

• Leading or assisting with the support of projects;

• Following government health and safety regulations and the regulations of their employer.

Job Descriptions

• Welcome Customers
• Takes Orders during Meals
• Makes Recommendations on meals and beverages
• Serve and do Collection after meals
• Help in Cleaning of Work Areas
• Adheres to Company Rules & Regulations.

Working hours

• 5.5days
• 10hrs per day (excluding 2 hrs break betweek)

JOB OVERVIEW

You will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction. You will be expected to maintain a clean and organized workspace, handle customer inquiries and complaints, and collaborate effectively with kitchen staff to deliver prompt and accurate orders.

MINIMUM COMMITMENT

2 - 4 days or from 15 to 30 hours a week

(longer duration is available)

Minimum commitment of 6 or 12 months

KEY RESPONSIBILITIES

Customer Service:

- Greet customers warmly and assist them in choosing menu items.
- Take customer orders and convey them accurately to the kitchen staff.
- Provide information about menu items, ingredients, and any special promotions.
- Ensure timely and friendly service throughout the dining experience.

Order Fulfillment:

- Collaborate with kitchen staff to ensure accurate and timely preparation of orders.
- Verify the correctness of each order before serving it to the customer.
- Coordinate with other service crew members to deliver multiple orders simultaneously.

Cleanliness and Organization:

- Maintain cleanliness and tidiness in the dining area, including tables, chairs, and condiment stations.
- Clean and sanitize menus, utensils, and other items regularly.
- Assist in restocking inventory and notify management when supplies are running low.

Problem Resolution:

- Address customer complaints and concerns promptly and professionally.
- Collaborate with management to resolve complex issues and ensure customer satisfaction.
- Report any incidents or complaints to the supervisor or manager.

Teamwork:

- Work collaboratively with other service crew members, kitchen staff, and management to create a positive work environment.
- Assist colleagues during busy periods and contribute to a smooth workflow.

QUALIFICATIONS

• Previous experience in customer service or the food industry is a plus but not always required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle stressful situations calmly
• Basic math skills for handling payments and making change
• Ability to follow instructions and work as part of a team.
• Flexibility to work evenings, weekends, and holidays as required

About the Company

Our Client is a leading producer of industrial equipment and tools.

Responsibilities

We’re looking for a proactive SAP Consultant (Sales Cloud) to delivery customisations for SAP Sales Cloud, while facilitating communications and support between cross-functional teams.

• Support internal teams on SAP Sales and Service Cloud functions;
• Provide advice and training to internal cross-functional departments;
• Engage in customisations to SAP Sales and Service Cloud;
• Act as point of contact between sales teams and internal IT teams;
• Provide L1/L2 SAP Sales and Service Cloud support;
• Engage in systems testing

Requirements

• Relevant experience working with SAP;
• Excellent communication and interpersonal skills;
• Able to work well with stakeholders across all levels.

Employment Details

• Attractive benefits and remuneration;
• Permanent position.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

ℹ️ About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 ranking by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (600+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers and tenants, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers or tenants. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls);
• Search for information within our CRM to deliver accurate answers to questions from potential buyers and tenants whilst entering any new data into the listings to enrich the information;
• Qualify potential buyers and tenants expressing interest in Propseller listings;
• Coordinate and schedule property viewings for buyers and tenants against the schedule of the assigned Real Estate Consultants to meet team targets and maximise sales opportunities for each call/enquiry;
• Track and update your team tasks and activities through our in-house tech platform;
• Produce regular reports and conduct improvement-sharing sessions;
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 1 year of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial;
• Must be fluent in written and spoken English as the role requires the candidate to answer inquiries via online chatroom or phone;
• Proficient in Google Suite / MS Office and with computers in general;
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts;
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic;
• Fast and accurate: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast;
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks;
• Can-do attitude Problem-solver: You are a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.

You Get

• Central, iconic office near Lavender, Bendemeer, and Farrer Park MRTs;
• State-of-the-art-tools: MacBook Pro and Jabra Headset;
• All training provided (Sales, Real Estate, CRMs). Be ready to learn a lot;
• Opportunity to make history and help thousands of people with the biggest financial decision of a lifetime.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online Introductory Call
2. Interview 2 (1 hr) – Online/Physical: Discussion and live case with our Operations Manager
3. Interview 3 (1hr) – Online/Physical: Meet with our VP of Operations
4. Compensated 2-day on-the-job test
5. Welcome aboard!

Compensation

S$2,300 to S$2,700 / month + up to S$300 / month bonus + Stock options

Apply

Responsibilities

• Registering all hotel guests and maintaining accurate cashier shifts
• Ensure the safety and security of guests during the night
• Ensuring smooth running of front desk operations during shift
• Manage and resolve guest issues or concerns
• Perform night audits and maintain accurate records
• Maintaining the integrity of the hotel’s image

Requirements

• Minimum 1 year experience in a hospitality field
• Singaporean/PR preferred
• Able to work on weekends and public holidays
• Ability to write and communicate in fluent English
• Ability to use organisation's current computer system
• Pleasant disposition with good interpersonal skills

As an Facilities Executive, you will report to our Manager (D&M).

Job Description:

• Assist Manager (D&M) in the general maintenance and project works.
• Assist to supervise a team of Technical Officers to ensure timely execution of maintenance repairs of building facilities.
• To monitor works of term contractors.
• Carry out regular inspections and check the Clubhouse premises.
• Coordinate ad-hoc works and ensure routine work is carried out in a timely manner.
• Assist in the maintenance of mechanical, electrical installations, fire protection system, building services and equipment.
• To monitor and update works as per the preventive maintenance schedule.
• Assist to obtain quotations and review the job scopes and specification.
• Assist Manager (D&M) in preparing reports.
• Assist to liaise with all relevant authorities concerned with regards to D&M matters.
• Assist in preparing tender specifications for renovations and projects and co-ordinating with the suppliers and contractors.
• Perform other duties as assigned by the D&M Manager.

Requirements:

• Minimum Diploma in Building/Electrical/Mechanical Engineering with at least 3 years of relevant working experience.
• Good knowledge in trouble-shooting M&E faults and failures.
• Able to work independently, be resourceful and self-motivated.
• Able to work in both indoor and outdoor environment.
• Valid Class 3 driving licence.
• Proficient in Microsoft Word/Excel/Powerpoint and Outlook.

Interested candidates are to send in detailed resume stating current and expected salary. Starting salary will commensurate with qualifications and relevant work experience.

We regret that only shortlisted candidates will be notified.

Responsibilities:

· No experience required as training will be provided

· Greeting and service customers

· Take orders and make suggestions when necessary

· Maintain good work flow between customers and operations

· Clear cutleries, plates, clean tables and replace new table setting

· Answer phone calls and handle reservation enquires

· Cashier duties

· General Cleanliness of the outlet and workstation

Requirements:

· 6days work week

· Able to work with a flexible schedule including shifts, weekends and public holidays.

· Team player and able to work in harmony.

· Candidate to have Core values of Honesty and integrity in all work related activities.

· Responsible and maintain positive attitude with a high level if energy at all times

· Meal & Uniform provided

· Preferably billingual with both English and Chinese

Interested candidates, kindly sent your latest resume, current salary & expected salary, with photo to

[email protected]

We regret that only shortlisted candidates will be notified.