Descriptions:

• Monitor the service quality to ensure customer / experience / service quality meet the standard.
• Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
• Review and enhance processes and procedures to ensure efficiency of the operation.
• Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
• Make outgoing calls to customers.
• Resolve complicated / escalated issues.
• Handling time for Customer care Centre KPI = < 20 minutes.
• Ability to work under pressure and manage customers' expectations.

Requirements

• Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.
• Fast and accurate computer skills, self driven, resourceful, customer-orientated and strong customer focus.

To Apply, kindly click on the "APPLY NOW" button.
We regret to inform that only shortlisted candidates will be contacted.

Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)

My client in the maritime industry is seeking a service technician to support the team.

Job Responsibilities:

· Reporting to Head of Operations

· Work closely with Project Manager

· Responsible for preparations and executive of customers’ project Initiation

· To release to Operation including coordination, system assembly, testing, implementation, execution, control, and completion of specific projects ensuring consistency with company’s strategy, commitments, and goals

· Work closely with the various team to ensure successful implementation of the projects from contract award to system commissioning and delivery to our customers.

Duties:

· Generate bill of material based on the order requirement.

· Work with the Production Manager to ensure all deliverables within the projects, meet required quality level, budgets, and timescale.

· System Assembly, Testing, Shipment, Warehouse and Stock Management

· Coordinate with various departments to resolve customers' queries.

· Provide remote support.

· Attend to assignment according to requirement locally and overseas.

· Carry out in house testing on new products.

· Liaise with contractors and customers to ensure on time delivery of projects.

· Attend Local or Overseas Site Survey

· Attend Local or Overseas Commissioning onboard vessels.

· Prepare report according to Site Survey requirement and post commissioning.

Requirement:

· Diploma/Degree in Electrical, Electronics, Mechanical or equivalent

· Provide technical support to customers.

· Troubleshoot/ isolate faults and repair faults.

· Work on all other ad-hoc tasks as assigned by the Head - Operations from time to time.

- Comfortable in going onboard vessels to do servicing

- Location near Tai Seng MRT

Job Description:

To assist the Sales Department to generate quotation

Perform Sales admin Duties

Handle any sales enquires

Any other task required by the company

Job Requirements :

Diploma in Electrical / Intelligent Building / Mechatronic

Fresh Graduate may also apply.

Basic Computer Knowledge

Training will be provided

Applicant with experience in construction industry - Fire protection will be an advantage

Working Location: Tanjong Pagar

Key Responsibilities:

・Greet and welcome guests with a warm and friendly demeanor.

・Provide detailed information about our menu, including knowledge of Japanese-Italian fusion dishes, ingredients, and preparation methods.

・Take orders accurately and communicate effectively with the kitchen staff.

・Serve food and beverages promptly, ensuring presentation aligns with the restaurant's high standards.

・Maintain cleanliness and organization of the dining area, including setting and clearing tables.

・Handle guest inquiries and resolve any issues with professionalism and poise.

・Assist in inventory management and restocking of dining room supplies.

・Collaborate with the kitchen and management team to ensure a seamless dining experience.

・Stay informed about current culinary trends and Japanese-Italian fusion cuisine.

Requirements:

-Minimum 1 year of experience in a fine dining establishment

-Basic knife skills

-Knowledge of basic cookery methods

Remuneration:

- Basic salary: $2800-$3000 (Depending on experience)

- Working hours: Monday to Friday: 10am-3pm | 5pm-10.30pm

: Saturday: 2.30pm-10.30pm

: (If not busy can go back earlier)

-Off on Sunday and PH (PH sometimes might open but will have another day of restaurant closure)

-5 days’ work week (Sunday off, Saturday 1/2 day + another 1/2 day in the week)

Job Summary:

As an information Technology (IT) Service Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.

AZ Digital is an equal opportunity employer. We encougrage applications from candidates of all backgrounds and experiences.

Key Responsibilities

1. Installing Hardware and Software Systems: This involves setting up and configuring computer Hardware and software, ensuring they function correctly.

2. Provide Hardwae and Software support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.

3. Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.

4. On-site/in-house Troubleshooting.

5. Configuring Computer Networks.

6. Ad-hoc Duties as Assigned.

Qualifications and Skills:

- Basic IT Knowledge, willing to learn on the job.

- Travel Requirements: The job requires travelling island-wide, so you must be willing

to commute to different locations.

- Ability to work independently and as part of a team.

- Proficiency in troubleshooting and problem solving.

- Customer-oriented with a commitment to delivering exceptional service.

- Having class 3 Driving Licence is a plus.

- Experience in Repair/installation of POS/Kiosk Systems: While not mandation, having

experience in this area is considered an asset.

Key Responsibilities

• Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access.
• Work closely with hiring/line managers to manage the on boarding and off boarding of staff.
• Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.
• Other improvements and automation initiatives to improve existing process and functions.
• PPM management and reporting.
• Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension.
• Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.
• Support other operational resources managing Reporting & Analytics deliverables.
• Manage and support floor logistics.
• Maintain seating plans for GIPS occupied floors.
• End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments.
• Ensure process documents are organized, updated and maintained on sharepoints or shared folders.
• Support with transformation initiatives when required.
• Support employee engagement initiatives, eg. training and special projects/assignments.

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros.
• Familiarity with vendor and invoice management processes.
• Proficient in using PowerPoint for creating presentations and reports.
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills.
• Organized, methodical and detailed.
• Able to multitask and handle multiple priorities.
• Able to work independently and in a team.
• Dedicated and hardworking with high degree of accountability and integrity.
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation.
• Experience creating reports using data dumps/extracts from SharePoint.
• Previous work experience in on boarding and off boarding.
• Previous work experience in audit, risk and compliance work.

• MNC
• Up to S$4,000
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Business level Korean proficiency level required to manage and outreach to Korean-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$4,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job Description

Manage Marine Service matters for Southeast Asia markets, enhance service standards and implement 3S Policy together with Unit Sales and Parts. Provide quick response to market and serve as linking bridge between YMC HQ and market.

Job Duties & Responsibilities

• Assist superiors to achieve set objectives.
• Liaise and communicate regularly with Distributors, Yamaha Motor Distribution Singapore Pte Ltd (YDS) dealers and Yamaha Motor Co., Ltd. (YMC). Make monthly reports to superior and YMC.
• Strengthen Service Network. (3S and Service Standard)
• Continual education and training for distributors/dealers
• Support distributors in their service activities including onsite field service
• Support workshop setup
• Assist and follow up distributors’ product registration status
• Technical support for Distributors and YDS Dealers
• Support distributors and YDS dealers for technical inquiries
• MI (Market Information) processing
• Prepare & issue Technical Bulletin for YDS dealers
• Manage product registration & warranty administration
• Management of distributors’ & YDS dealers product registration
• Warranty administration for YDS dealers
• Any ad-hoc responsibilities assigned by superiors

Job Requirements

• Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
• At least 3 years Technical Service in Automotive/Marine Engineering
• PC literacy
• Proficient in MS Office skills
• Good oral and written communication skills in English and Mandarin (to communicate with overseas customers)
• Resourceful team player and yet able to work independently
• Able to travel and passion in marine industry

THE ROLE:

The senior service engineer will be responsible for maintaining daily communications with customers to ensure resolution and proper follow-up. Provide service and support to the existing customers in accordance with the service plan pre-agreed with customers. Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.

This is a full-time position and reports directly to Operations Director at

SINGTEST TECHNOLOGY PTE LTD.

THE IDEAL CANDIDATE:

The ideal candidate can have technical skills to resolve issue on-site, involve customer service because they work on-site to solve customer problems.

CORE RESPONSIBILITIES:

· Servicing and Sustaining- meeting the daily service maintenance

and repair needs of the customer’s equipment.

· Manage high profile contacts – build and maintain close relationship with industry customers and suppliers.

· Remain high standards – Continues improvement of workflows and processes meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.

CRITICAL SUCCESS FACTORS/SKILLS:

· Completing Preventative Maintenance and field modifications.

· Installs, configures, troubleshoots, routine Preventive Maintenance of tools / equipment.

· Able to travel to support local and regional sites (within Asia Pacific countries)

· Knowledge of the semiconductor industry is preferred.

· Willingness to learn new tasks and a positive, service-oriented attitude.

· Models: Diffusion, Etching and Thin films wafer services

QUALIFICATIONS AND REQUIREMENTS:

· Diploma or degree in Electrical/ Mechanical, or an equivalence in working experiences.

· Knowledge of the semiconductor industry is preferred.

BENEFITS & OTHERS:

· Group medical and dental insurance; miscellaneous allowance

· Annual Wage Supplement (AWS)

· Staff training, welfare such as teambuilding

· Mondays – Fridays

· 9am to 6pm

ABOUT SINGTEST SINGAPORE TECHNOLOGY PTE LTD

Singtest Technology focused business area is semiconductor wafer fab used tool sales, RF spare parts repair and consumable parts supply in all modules.

Singapore workshop is mainly designed for RF generator, RF match, RPS local repair and high value parts sells.

Wide range of expertise

The expertise network has further expanded to cover more areas, like Diffusion, Implant, PECVD, CMP, Etch, Wet, Inspect, Metro, Amat, Centura, TEL Furnaces.

Job Summary:

• Career Development & Progression pathways available
• Fun & Energetic Working Culture
• Staff Benefits
• 5 day work week (44hours/week)
• Multiple Location

Job Requirements:

• Passion for F&B industry
• Customer oriented
• No Experience are welcome to apply! [Training will be provided]
• Strong communication skills and works well in a team
• Able to work in a fast-paced environment
• Willing to engage in shift work, which includes work on weekends and PH

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Description

Summary Benefit :

✔️ AWS + Bonus

✔️ Immediate Hiring

Responsibilities :

※ Handling operation-related documents and daily administrative works

※ Prepare quotation, DO and Invoice to meet the customer's requirement

※ Liaise and follow up with customers on their orders

※ Process and track orders to ensure timely delivery of goods to customers

※ Any ad-hoc administrative duties by supervisor

Requirements :

※ Minimum GCE ‘O’ Levels or equivalent

※ Proficient in MS Office

※ Relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)EA License No: 20C0358

Description

Summary Benefit :
✔️ AWS + Bonus
✔️ Immediate Hiring

Responsibilities :
※ Handling operation-related documents and daily administrative works
※ Prepare quotation, DO and Invoice to meet the customer's requirement
※ Liaise and follow up with customers on their orders
※ Process and track orders to ensure timely delivery of goods to customers
※ Any ad-hoc administrative duties by supervisor

Requirements :
※ Minimum GCE ‘O’ Levels or equivalent
※ Proficient in MS Office
※ Relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Lee Cheng Yin (Gina) (R22104523)
EA License No: 20C0358

CANDIDATE MUST BE A GOC CERTIFICATE HOLDER AND TRAINED FOR JRC EQUIPMENT. HE SHOULD HAVE EXPERIENCE IN HMI AND PCB DESIGNING AND TROUBLE SHOOTING

Maritime navigation system.

• Radio survey of GMDSS equipment. Installation/troubleshooting/servicing in Marine navigation system such as Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering – FFU/NFU, weather fax, wind speed/direction etc

Marine Telecommunication Systems

• Installation/troubleshooting/servicing in communication systems such as GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat, FBB, Local Area networks, email system etc.
• Off-landed repair of faulty equipment in the workshop
• Prepare the service reports after completion of jobs

Requirements

• Formal education in Electrical and/or Electronic equipment.
• Should have GOC for carrying out Radio Survey and should have makers training and aproval for Marine Communication Equipment..
• Trained in Good communication and writing skills, interpersonal skills, positive attitude, and an aptitude for detail
• Good team player who is able to work with other team members
• Have an analytical and open mind, and be self-driven

Ability to travel for overseas jobs and trainings

This position will start off as 1.5 year contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:
You will attend to phone enquiries from our policyholders and distribution representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Bank Customer Engagement Officer (Telesales)

1 Year Renewable Contract

Salary: Up to $2,500 basic salary (based on experience) + Commission

Working Location: Novena

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job Description

• To handle customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products through Inbound Calls and Outbound Calls.
• To achieve Daily / Weekly / Monthly Sales Target
• To follow up on income documents and any other relevant documents required for application submission.

Job Requirements

• GCE 'N' Level & above
• Able to perform multiple tasks in a fast-paced environment
• Highly motivated to have a career in Banking Sales

Interested candidates, please email your updated resume to Irene Lim at: [email protected] to apply or contact via Whatsapp : 8832 5996

Irene Lim (R1110174)

EA License No: 05C3451

Job Responsibilities

Casework & Counselling, Information & Referral

1. Provide Information and Referral services
2. Provide case intake for walk-in clients
3. Handle up to 30 cases as assigned, maintain client’s records and monitor their progress
4. Activate the cases in each quarter and ensure timely closure for inactive cases that are no longer in need of service
5. Complete case recordings timely
6. Complete the BPSS, FAST and CMP timely and within review period
7. Provide timely response and relevant intervention to clients
8. Collaborate with relevant partners in addressing the concerns faced by the family through case conferences and other collaborative intervention
9. Tap on external schemes, services, programmes that can improve well-being of clients
10. Attend regular supervision for case direction, support and enhancement of clinical skills

Community Work

1. Be a member of the Community Work Task Group
2. Assess the needs and requirements of the community within the FSC boundary for intervention
3. Plan, organise, execute and evaluate community work interventions

OR

Groupwork

1. Be a member of the Groupwork Task Group
2. Develop the proposal paper for a Groupwork project
3. Coordinate, facilitate and evaluate the groupwork

Others

1. Any other duties as assigned by the Centre Manager

Qualifications and Requirements

1. Degree or Post Graduate Diploma in Social Work; preferably an accredited Social Worker
2. Minimum 3-5 years’ relevant work experience in social work setting
3. Has a pleasant disposition, with good communication and interpersonal skills

Roles & Responsibilities

We are looking for candidates who possess integrity, a pleasant personality and strong inter-personal skills to join our expanding team.
Job Requirements:
To receive and register
To collect payment, dispense products / booking of next appointment.
To attend to Client requests and queries appointments, and services via phone calls, SMS / whatsapp messages / emails.
To handle end-day closing / settlement.
Taking of minutes during department meetings.
Any other ad-hoc duties assigned by the managers.

The Customer Service Executive is responsible for providing administrative support in fulfilling customer orders and needs. He or She has to establish a good rapport with customers and internally amongst co-workers.

• Handle all incoming phone calls and emails.
• Plan and coordinate daily deliveries and collections.
• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customers' enquires.
• Work closely with vendors such as Warehouse, Transporters, Shipping agents to resolve customers' issues.
• Assist with generating daily invoices.
• Follow up with customers on outstanding AR.
• Provide Administrative support to the Sales.
• Experience in freight forwarding will be an added advantage

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

• Handle phone calls
• To check emails
• To reply enquiries from email / FB / website quotations
• Follow up on sales / sales enquiries
• Process Customers Orders
• Prepare Invoice
• Arrange for Delivery
• Make calls to existing customers / new customers
• Must know Microsoft Excel and Words
• Understand products to do cross-selling
• Working hours : 12pm to 6pm, Mon to Fri.

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job scope

• Work closely with various departments. i.e. purchasing, production, finance & administration and customers
• Monitor, control and coordinate with supplier on deliveries, order status and inventory level
• Effectively manage customer relationships
• Responsible for maintaining customers’ account to ensure that jobs are processed and lodged as scheduled
• Responsible for resolving any customer issues on changes in job requirements etc
• Responsible for handling customers complaints
• Responsible in collating documents for billing purposes to be submitted to Finance for invoicing

Requirements

• Ability to troubleshoot and make decisions
• Good interpersonal skills and able to communicate cross functionally as well as up and down the organization
• Ability to manipulate data through spreadsheets or word. Proficiency in Microsoft Office is a must
• Strong familiarity in the Manufacturing (Printing and Enveloping) industry is an added advantage
• Meticulous, able to multi task and definitely a team player with strong analytical and problem solving skills
• Ability to perform in a fast paced and high-pressure level environment

Key Accountabilities

• handle enquiries via phone, email and social media platform
• prepare sales proposals for existing and new customers
• execute order processing and order fulfilment tasks
• collate monthly sales report
• prepare invoices and work with Accounts Department to ensure prompy payments
• schedule work for technical teams to meet customers timelines
• liaise with external vendors : suppliers, contractors and business partners
• other adhoc duties assigned by Management

Requirements

• minimum 2 years of working experience in the Sales/Customer Service field
• minimum OA level or equivalent
• excellent spoken and written English skills
• proficient in MS Excel, Words & powerpoint

We are looking for an accounts and admin assistant on part time basis for 3-5 months. The duration may extend.

· Able to provide accounts and admin support

· Candidate must possess at least an O'Level/ITE Qualification in the accounting field with 2 years of experience. Fresh Higher Nitec / Diploma candidates are welcome.

· a member of the Institute of Singapore Chartered Accountants will be preferred

· Computer literate & competent in MS office.

· Part-time 10-20 hrs a week

· Ability to commence work in short notice

· Fluent in English and Madarin, both writing and speaking.

· You are not required to come to the office

· No attire requirements

· Salary can be discussed!

· Small team of like-minded individuals

· potential to become full time employee