Bank Customer Engagement Officer (Telesales) x 2

(1 Year Renewable/Convertible Contracts)

Salary: Up to $2,500 basic salary (based on experience) + High Commission

Working Location: North, Accessible from Novena MRT

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job Description

• To handle customer’s queries such as Penalty Fees, Annual Fees or Banking needs and the ability to cross sell Unsecured Retail Banking Products through Inbound Calls and Outbound Calls.
• To follow up on income documents and any other relevant documents required for application submission.

Job Requirements

• Minimum N Level
• Highly Sales Driven to achieve targets
• Sales experience preferred

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Introduction

You'll be the frontline and brand ambassador for Casa Conctto. Join us in providing exceptional customer service, building lasting relationships, and promoting our brand. Your role is crucial in creating a positive customer experience and contributing to the success of Casa Concetto. If you're passionate about sales and ready to be a key player in a dynamic team, apply now and be part of our brand's success!"

Starting Salary: $3000 - $5000 + Commission (Based on experience)

Responsibilities

• Develop a deep understanding of the furniture products being offered for sale.
• Stay informed about the features, benefits, and specifications of each product.
• Be able to effectively communicate this knowledge to customers.

Customer Service:

• Provide exceptional customer service to all clients.
• Assist customers in selecting furniture that meets their needs and preferences.
• Address customer inquiries, concerns, and issues promptly and professionally.

Administrative Tasks:

• Process sales transactions accurately and efficiently.
• Keep accurate records of customer interactions, transactions, and inventory.
• Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process.

Target Achievement:

• Set and achieve sales targets and goals.
• Monitor individual and team performance against sales objectives.
• Implement strategies to meet or exceed sales targets.

Goals and Objectives:

Report to the assistant store manager

Essential Skills & Requirements:

Zendesk CRM ( Bonus)

High End / Furniture industry experience

To be successful in this role, you will need to have: •

Available to work on weekends and holidays •

Minimum 1-2 years of relevant sales experience, preferably within the luxury store environment

Other Information:

• Working Hours: Mon-Sun (11 am – 9 pm) 6 off days per month

• Working Location: UBI

• Attractive commission

• Flexible off days schedule

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service (GS) Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by the regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

Description

• Follow up with sales quotations and enquiries that will lead to sales closure;
• Data entry, file, set up and organize office systems;
• Liaise with principals, dealers and logistic providers for shipping arrangements;
• Prepare and follow-up on shipping documentation;
• Liaise with external vendors;
• Perform some basic accounting duties (such as, but not limited to petty cash, staff claims, accounts due, and book-keeping) and liaise with external accounting vendors;
• Create, update and maintain reports;
• Answer phone calls, office hotlines, and emails;
• Prepare delivery orders, sales orders, invoices and other related documentations;
• Support finance, operations, sales and logistics aspects of the Company;
• Move and prepare stocks as and when required, including but not limited to monthly stocktaking and preparation of units;
• Maintain cleanliness and tidiness of the office of the Company (including but not limited to office area, storage and warehousing area, meeting room, pantry, servicing area).
• Managing different stakeholders, with the need to liaise with and support other departments, e.g. Sales & Marketing, Logistics, Human Resource, Finance, Supply Chain, and Administration team

QUALIFICATIONS

• Minimum ITE

EXPERIENCE

• Preferably 2 years relevant experience
• Fresh graduates are welcome

REQUIREMENTS:

• Proficiency in Microsoft Office is a must

OTHER REQUIREMENTS

• Ability to prioritise tasks
• Meticulous with good interpersonal skills
• Able to multi-task and work in a highly dynamic environment
• Able to work well between departments
• Independent and a good team player
• Good time management
• Training will be provided
• Returning mothers and fathers are welcome

Renumeration

• Between $1,200 to $2,500 per month (depending on experience)
• Medical benefits

Normal Work Days

• Monday to Thursday (9am to 6pm)
• Friday only when required (flexible work arrangements with option to work from home or offsite)

We look forward to your application.

(Please note that only shortlisted candidates will be notified.)

• 1 Attend to all IT incidents or requests logged by users, including those related to supported inhouse
• applications
• 2 Provide excellent customer service
• 3 Properly diagnose, troubleshoot, and resolve issues.\
• Ensure tickets are properly categorized and documented
• Escalate unresolved issues to relevant next level support team (L2/L3)
• Perform required follow-ups with users and other support teams
• Monitor daily issue trend and proactively alert SD TL/Supervisor of potential critical incidents
• Create and maintain knowledge base articles and SOPs used by the Service Desk team
• Assist in DWS (Digital Workplace Services) BAU tasks and projects such as but not limited to the
• following:
• OS imaging, deployment, upgrade, and tracking (Windows and Mac)
• Endpoint device management
• Hardware refresh
• Work closely with cross-functional groups including internal stakeholders (Product Managers,
• Engineering, Architects, etc.), and business stakeholders
• Adhere to industry best practices support methodology, techniques, and standards

C. Job Profile

• ReRequired Qualifications
• Degree/Diploma in Computer Science, Information Technology, or related field
• Proven work experience in an IT support function such as a Service Desk Agent, Desktop Support
• Engineer, or other similar roles
• Working knowledge and experience on ITSM ticketing tools (e.g., Cherwell, ServiceNow, etc.)
• Working knowledge and experience on computer hardware, OS, software, and applications both
• in Windows and Mac environment
• Comfortable in supporting users over the phone, onsite, or remotely using remote access tools
• such as Teamviewer
• Possess an ITIL v3 and above Foundation certification is an advantage, but not mandatory
• Experience in providing support for mobile devices (iOS and Android)
• Required Competencies
• Excellent written and verbal communication skills
• Good interpersonal and problem-solving skills
• Able to multi-task and prioritize the tasks accordingly
• Pragmatic and flexible mindset to succeed in an ever-changing and dynamic environment
• Capacity to learn and adapt to new technologies fast
• Ability to proactively carry out tasks independently or with minimal supervision

Job Specifications:

1. To carry out receptionist duties

2. To conduct intake for Community Services clients

3. To provide administrative support to Community Services department

4. To support the Deafblind programme and other events of SADeaf

Job Description

1. Social Work-related duties:

• To conduct intake for all clients seeking assistance from Community Services.
• To refer clients to SW/CM after intake.
• To prepare case files for clients and keep case files for discharged clients.
• To support the social worker/case manager in intervention sessions, and conducting home and job-site visits.
• To liaise with companies and clients/members for events / workshops, and employment support.
• To assist in sourcing and developing resources for Deafblind programme.
• To source and develop resources for online/physical training and workshops to benefit the Deaf, Hard of Hearing and DeafBlind community.
• To support in outreach and raising awareness and any events or programmes organised by Community Services or SADeaf, as necessary.

2. Administrative-related duties:

• To conduct reception duties by attending to calls, messages, visitors and emails.
• To provide first response to all general enquiries and direct them to the respective department or staff-in-charge accordingly.
• To process Client Card for clients.
• To process payments made by clients.
• To receive letters and couriers.
• To handle media publicity content, and design social media and communication posts.
• To do data entry and other administrative tasks.
• To support the Senior Case Manager/Senior Social Worker in the administrative duties.

3. Any other lawful and reasonable duties as assigned by the Supervisor.

Requirements:

- Minimum Diploma with 1-3 years of relevant working experience in the social service sector. Entry level candidates are welcome to apply.

- Preferably candidate with Diploma in community and social services (or any other equivalent or higher certification)

- Good communication and interpersonal skills.

- Experience and background in working or volunteering with the Deaf community is an advantage

- Ideally with knowledge of Sign Language, preferably Singapore Sign Language (SgSL)

- Possess strong planning, organizational and analytical skills

- Tech-savvy, innovative, and meticulous; must be comfortable and proficient in working with digital tools (Microsoft office suite and Google Drive products).

- Able and willing to work on weekends, weeknights, holidays, and outside office hours, if needed.

Only Singaporeans need apply.

Only shortlisted applicants will be notified.

Job description

• Co-develop and adapt Aftersales customer service guidelines, policies, procedures and standards
• Responsible for aftersales customer satisfaction and complain management.
• Handle customers complaints cases in an efficient and orderly manner.
• Communicate with principals on aftersales customer service matters.
• Responsible for the service quality, development and its harmony within the designated teams.
• Drive and assist Service Manager to develop and implement customer service improvement measures.
• Responsible for (CEM) customer experience management’s rating
• Oversee operations at customer's area, hire, train and groom staff to meet the service quality and brand image
• Promote and encourage customer loyalty and customer retention.
• Any other adhoc duties as and when assigned.

Job Requirements:

• Degree/Diploma
• At least 2 years’ experience as a Customer Service Manager or Executive level role.
• Possessed Class 3 driving licence
• Basic technical knowledge in vehicles are required.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.
• connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze market and establish competitive advantages
• Perform other duties as and when assigned

Qualifications

• Minimum Diploma in Business or equivalent
• 1 - 2 years' prior industry related business development experience in FMCG environment
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented
• Strong communication and presentation skills
• SAP knowledge is a plus

• S$3,000 Higher + Attractive Incentive + Monthly Transport Allowances + VB + AWS
• 5 days work week
• US MNC
• Minimum 3 years of Sales Experience in Food industry or relevant
• Understanding of marketing and negotiating techniques

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Account Manager (Food Service)

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/ issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis
• Possess good product knowledge in the foodservice industry

REQUIREMENTS:

• Minimum 3 years of Sales Experience in Food industry or relevant
• Minimum Diploma education level
• Thorough understanding of marketing and negotiating techniques

OTHER INFORMATION:

• Location : Clementi
• Working hours : · Monday - Friday : 8.30am to 5.30pm
• Salary :S$3,000 Higher /Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan , at Whatsapp at +65 8911 6546 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Service Desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

· To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight customers.

· Be available to take calls.

· Polite and professional service.

· Prompt response to queries via voicemail / email / fax.

· Accurate assessment/ resolution of problems.

· Provide first level support to troubleshoot and solve technical problems.

· Regular updates for follow up actions & problem status.

· Escalation of problems to second level as per work instructions.

· Work to improve processes where applicable.

· Work with Team Lead to feedback and / or improve processes.

MANDATORY SKILLS

CompTIA A+

SUPPORTING SKILLS

ITIL IT Service Management, ITSM – Information Technology Service Management

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job description

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.

Responsibilities

Identify partnership opportunities

Develop new relationships in an effort to grow business and help company expand

Maintain existing business

Think critically when planning to assure project success

Team player (work closely with internal departments like supply chain team, marketing and logistics etc)

Perform other duties as and when assigned

Qualifications

Minimum Diploma in Business or equivalent

2 - 3 years' prior industry related business development experience in FMCG environment

Strong communication and interpersonal skills

Proven knowledge and execution of successful development strategies

Focused and goal-oriented

SAP knowledge is a plus

OTHER INFORMATION:

Location: North-East

Salary package of SGD 6000 per month (including allowances)

• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.

connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

• Responsible for the full spectrum of order processing from order receipt to invoice
• Ensure order entry is entered efficiently and accurately
• Work closely with other department to support timely delivery of all products to the customers.
• Respond to customer inquiries in a timely & professional manners
• Liaise with internal counterparts to manage customer orders and make any necessary rectifications and eliminated any defects pertaining to customer service
• Follow-up closely on shipment details to keep customer notified of delivery status of products
• Manage good return from customers as per company policies and guidelines
• Manage and review backlog, shipment and billing through regular analysis
• Other ad-hoc duties as assigned

Responsibilities & Requirements:

• Liaise with customers on their enquiries over the phone.
• Co-ordinate with service technicians on service calls.
• PC literate.
• No experience required.
• Candidates with customer service background will be an added advantage.
• Full course on job training will be provided.

Benefit:

• Basic range $2300 - $3000
• OT applicable
• 5day work
• Location: West
• MNC with good career progressions

Job Scope:

• Perform mechanical/electrical maintenance in forklift or automotive vehicle department
• Repairing and maintenance of forklift at client site
• Troubleshooting and testing of forklift at workshop
• Other duties as assigned

Requirements:

• Candidates with heavy equipment or forklift (MHE) repair experience will have added advantage
• Class 3 driving license is added advantage

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578）

Customer Care Officer (1 Year Contract) x 6

(Convertible Contracts)

Working Location : North (Accessible by Yio Chu Kang MRT)

Working Hours : Mon – Fri, 8:30am – 6pm, Alternate Sat: Half day

Responsibilities

• Advise the employment of all related manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
• Maintain up-to-date knowledge of any new information or changes to ensure accurate advice are given to customers.
• Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
• Handle customer calls during crisis situations and build rapport with the callers and report to supervisors for further action.
• Providing feedback on processes, suggesting improvements to enhance skills and knowledge.

Requirements:

• Proficient in Microsoft Office tools
• Must be comfortable in handling queries from callers
• No experience required as training will be provided

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

· Maintain friendly and welcoming service to customers.

· Responsible for providing quality service standards to customers.

· To provide quality service standards to customers

· Performing other duties may be assigned by the Manager from time to time.

· Respond to customer complaints and questions, resolving issues where possible.

Job Description

• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and inquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• Register all check-in customers
• Manage transactions from customers using point-of-sales system
• Ensure all cash amounts are accurate at the beginning and at the end of every work shift.
• All other ad-hoc duties assigned by superior.

We have multiple locations across Singapore (Placement is subject to availability):

Bugis+ (NEW OUTLET!)*

Bugis Cube
313@Somerset
Downtown East
SAFRA@Toa Payoh
SAFRA@Yishun
Thomson Plaza
Lucky Chinatown
Suntec City Mall
Cineleisure

*Joining + Completion Bonus up to $600.00*

Job Requirement

• Minimum 1 -2 years of working experience in the F&B field or service line for senior level. (No experience welcome to apply)
• Passionate in interacting with people
• Proactive & good communication skills
• Able to commit on weekends and PH (6 days work week - 8 hours per day)

About Company:

Through the fusion of immersive entertainment concepts with technology, we have transformed from a one-outlet Karaoke business in 2015 into Singapore’s first multi-entertainment hub with 10 outlets island-wide today.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Service Desk Agent (CompTIA A+).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Responsibilities:

1) To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.
2) Be available to take calls.
3) Polite and professional service.
4) Prompt response to queries via voicemail / email / fax.
5) Accurate assessment/ resolution of problems. 6) Provide first level support to troubleshoot and solve technical problems.
7) Regular updates for follow up actions & problem status.
8) Escalation of problems to second level as per work instructions.
9) Work to improve processes where applicable.

10) Work with Team Lead to feedback and / or improve processes

Requirements:

· Responsible for the provision of accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.

· Minimum Nitec Qualification

· Good Communication

Mandatory Skills:

· CompTIA A+

· ITIL IT Service Management, ITSM – Information Technology Service Management

Shift timing:

· Staggered 8.5hr on weekday, between 7.30am to 7.30pm.

· Need to cover 1 Sat (8am to 3pm) a month, OT will be paid if time-off cannot be arranged.

· 5 days work. Every Month needs to cover 1 Sat.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

As Service Technician, you are also responsible for providing configuration (including on-site/customer sites), installation, maintenance, troubleshooting, and servicing of customers’ machines to ensure that they are functional and efficient.

What will you deliver?

- Configure, install, test and commission new machines.

- Establish and implement process specification and troubleshooting in customer sites.

- Assist and coordinate in machine maintenance and troubleshooting.

- Perform calibration and configuration on existing machine.

- Monitor machine running performance & device improvement planning.

- Facilitate regular equipment maintenance to keep machines in working order and minimize downtime.

- Write reports to document work done on the machines.

- Apply adhesives, lubricants or other materials to machine as well as other equipment in accordance with procedures.

- Ensure proper safety and procedure related to the machines.

- Provide field service training to internal users and customers.

- Maintain database of internal and external product test data.

- Provide professional consultation to customers after each service.

- Ensure world class customer service is achieved.

- Ensure compliance with HoST’s policies and procedures.

-To provide Post Sales urgent site support based on company contractual obligations

Key Qualifications

- Certificate in Mechanical or Electrical Electronics Engineering or other related disciplines

- Min 1 – 2 years in industrial automation, with background as system integrator or OEM machine builder preferred

- Experience in machine services

- Organised, responsible, self-disciplined

- Good team player with ability to work independently and under pressure

Guest Service Attendant (Hotel)

Working Location: Accessible via Bugis/Nicoll Highway MRT stations

Working Hours: 5 days work week, 9.5 hours work day with 45 minutes break, Shift work with Graveyard Shift

(Allowance of $10.50 per shift)

Job Description:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS
• To develop and maintain close business contact with the in-house guests
• Handles all incoming calls from internal or external parties to address the needs of all
• Delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences
• Ensure timely reply to any guest enquiries via websites and email enquiry
• To be well equipped with Food and Beverage knowledge and skills
• To maintain the overall cleanliness
• Work closely with the team & other departments
• Performs Cashier-related function like ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

Requirements:

• No experience is required as training will be provided

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Responsibilities:

• Provide world-wide field services support for company’s products
• Provide service and applications support to distributors and customers
• Interact with both the distributors and customers to resolve technical issues

Requirements:

• Diploma/Degree in Electrical/Electronics/Mechanical, Engineering or Technology
• Experience in failure analysis, field service or customer support in the Semiconductor industry would be an added advantage
• Possess good troubleshooting skills in PCB, PC hardware and software
• Good interpersonal and customer relation skills
• Self-motivated and ability to work independently
• Good communication and presentation skills
• Ability to travel overseas
• Fresh graduates are welcome

Job Description

The Service Engineer is responsible for designing, installing, maintaining, and using various strategies and tools to provide effective solutions to customer’s concerns.

Job Responsibilities

• Installing and configuring electrical systems
• Conducting routine maintenance and inspections
• Installing elctrical systems and ensuring they are properly calibrated and functioning properly
• Troubleshooting and diagnosing problems and implementing solutions to resolve issues
• Providing technical support to customers and colleagues
• Keeping accurate records of maintenance and repair work, and creating reports to document performance
• Collaborating with other engineers and technicians to improve equipment performance and reliability
• Staying up-to-date with industry trends and advancements in technology
• Ensuring compliance with safety and quality standards
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 3 years of related work experience
• Diploma in Electrical or equivalent
• Knowledge of electrical systems
• Familiarity with computer-aided design (CAD) software and other technical tools
• Strong analytical and problem-solving skills
• Able to work independently and a team player with excellent interpersonal and communication skills
• Ability to work under pressure and meet deadline

Job Title:

Service & Operations Executive

Reporting to:

Head of Engineering

Job Overview:

As a Service and Operations Executive, you will play a crucial role in ensuring the efficient operation of our company's service department. You will be responsible for managing service requests, coordinating field service personnel, and overseeing daily operations to meet customer needs and organizational objectives. Your attention to detail, problem-solving skills, and dedication to providing exceptional service will contribute to our continued success.

Responsibilities:

1. Service Request Management:

• Receive and process service requests from clients via various channels, including phone, email, and service management systems.
• Assess the urgency and technical requirements of each service request.
• Schedule service appointments and assign field service personnel based on availability and skills.
• Maintain accurate records of service requests, appointments, and service outcomes.

2. Field Service Coordination:

• Coordinate the deployment of field service engineers and technicians to customer sites.
• Ensure that field personnel have the necessary tools, equipment, and resources to perform their tasks effectively.
• Monitor field service activities to ensure timely completion and customer satisfaction.
• Address any on-site challenges or issues that may arise during service visits.

3. Client Communication:

• Serve as the primary point of contact for clients regarding service-related inquiries, updates, and issue resolution.
• Communicate service appointment details, including arrival times and technician information, to clients.
• Follow up with clients to gather feedback on service quality and overall satisfaction.

4. Inventory Management:

• Maintain an accurate inventory of spare parts, tools, and equipment required for service operations.
• Coordinate the replenishment of inventory items as needed.
• Monitor inventory levels to minimize downtime and ensure efficient service delivery.

5. Process Improvement:

• Identify opportunities to streamline service processes, reduce costs, and enhance overall efficiency.
• Collaborate with the Operations Manager to implement process improvements and best practices.
• Participate in regular meetings to discuss operational challenges and solutions.

6. Reporting:

• Generate regular reports on service performance, including response times, resolution rates, and customer feedback.
• Provide insights and recommendations based on report findings to improve service operations.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
• Proven experience in service operations, preferably in a technical or equipment service environment.
• Strong organizational skills and the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills for client interactions and team collaboration.
• Proficiency in using service management software and tools.
• Problem-solving abilities to address service-related challenges effectively.
• Attention to detail and a commitment to delivering high-quality service.
• Flexibility to adapt to changing priorities and work schedules.