Roles & Responsibilities

• Acquire knowledges of Company's main products, common alcoholic and non-alcoholic beverages
• Undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• Undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensure all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Working Hours: 6 days’ work week

Position Type: Contract Deputed to Banking Client | Work Location: South East

1. Job Purpose

• Carrying out duties as Treasures Digital Service Ambassador
• Achievement of Service Excellence in terms of customer satisfaction eg. customer waiting times, problem resolution, customer feedback and error rates.
• Transaction and account opening documentation for onward processing.
• Internal collaboration with working partners for problem resolution

2. Key Responsibilities

a. Service Management Performance

• To achieve service standards as set out For Treasures onshore staff to develop and improve customer satisfaction and retention whilst educating customers about Treasures Service and benefits eg. self-service banking facilities
• To ensure all customer requests are dealt with in a timely and consistent manner.

b. Customer Care

• Ensuring that results of CSAT, monthly service monitoring Sessions and customer satisfaction surveys eg. Centre Audits / Mystery Shopping adhere to the set standard.

c. Service Improvement Programs and Teamwork

• To participate in Service & Process Improvement initiatives and other team-related activities

d. Activities/Operations

• To reach out to customers at the Treasures Centre, manage queues and assist with the seamless delivery of service to Treasures customers.
• To assist with documentation and handling of account openings and closures
• To assist with complex or time-consuming servicing of accounts including:
  - CPF Investment account reimbursement
  - Change of signature/ Customer profile updates
  - ATM card replacement/ Other Self Service Banking application
  - Cash handling operation.
  - To support Centre with day end batching and reporting

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience
• New entry is welcomed

Outdoor Sales Engineer

Location: Jalan Pemimpin (Bishan / Marymount)
Working Hours: Mon to Fri 9am to 5.30pm, Sat 9am to 12pm
Salary: $3200 - to $3600 (depends experience)

• With AWS and Performance Bonus
• 4% commission on sales value
• Company phone, cash card, petrol card will be given, with parking fees claimable

Job Descriptions:

• Sales for the company on all glass works as well as all glass related works, mainly commercial, retail projects etc.
• Meet clients, do quotation, get sales, coordinate with coordinator and clients on how to get the job done, chase payment etc
• Supply and install.
• Maintain a rapport relationship with existing clients and develop new business opportunity.

Job Requirements:

• Able to interpret and understand drawings.
• Minimum 1 year experience in same or similar field
• Possess own vehicle to travel to client’s site.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Workshop Admin

5.5 Days | 9am - 630pm (Mon - Fri) , 9am - 130pm (Sat)

Salary: Basic $1800 to $2200

Address: Kaki Bukit Premier

Requirements:

• Proficient in Microsoft Excel
• Related experience

Job Descriptions:

• Check invoices, delivery order to ensure payment are correctly made.
• Handling procurement Invoices.
• Handling claims.
• Data entries and recording financial transactions.
• Any ad hoc task as assigned by the superior.
• Collect payment from customers

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Details:

• Working Location: North West
• Working Hours: Monday to Friday: 8:00am to 5:30pm /8:30am to 6:00pm (alternate Saturday 8:30am to 12.30pm)
• Contract: 1 year (renewable)
• FREE company shuttle bus at Sembawang MRT
• Completion bonus up to 1 month’s salary

Responsibilities:

• Contact customer to arrange for appointments for the installation
• Handle customers' enquiries on appointments and installation related matters through phone calls and emails.
• Send SMS/ emails to customers on their appointment schedules.
• Promote and product to potential customers.
• Liaise with term contractors.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/3064

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Salary: S$3,000 (Inclusive of transportation allowances)

Working Days: 5 days between Monday - Sunday

Working Hours: 1230pm - 930pm (based on roster)

Location: Clarke Quay / Novena/ Household Visits

Contract Period: Till 30 September 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information

• Reach out to the respondents to assist them to complete the survey

• Schedule interview appointments with respondents

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

• Provide status report to the supervisor

Job Requirements:

• Strong phone and verbal communication skills along with active listening

• Proficient in using computer and Microsoft Office

• Only Singaporean may apply

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Customer Service

• Working hours : Monday - Friday (8.30am to 6pm) / Alternative Sat : 8.30am to 1pm
• Salary: $2000 to $2800
• Location: Near to Ubi MRT (Focus One)

Job Responsibilities:

• Answer Customers enquiries from phone calls, email.
• Issue invoice
• Arrange deliveries
• Quotations
• Part time cashiering duties

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Duties:

• Leading Hull team to provide qualified claims services to clients, to support the inhouse claim handlers and to achieve the defined claims service standards.
• Providing the service in handling Marine Hull and P&I claims mainly in APAC region as the agent of the insurance companies.
• Supervising, controlling and maintaining the good network of vendors especially in APAC region.
• Planning and conducting loss prevention and other value added services.
• Providing the feedback of the knowledge which is obtained through claim handling to the insurance companies.
• Assisting overseas’ group companies in claims settlement.
• Emergency 24/7 response whenever and wherever the casualties happen in all over the world.

Requirements:

• University Degree, preferably with professional insurance qualifications.
• At least 7 years’ experience for both marine hull and P&I casualty claims under Hull & Machinery, P&I, LOT/LOH, Anchorage, Container itself and Forwarder’s Liability insurance policies in the insurance company.
• Advanced knowledge of marine hull insurance clauses and P&I rules in UK and Japan.
• Good global network with international law firms, average adjusters, marine surveyors, correspondents, marine experts and salvors.
• Excellent technical skills on Microsoft PowerPoint and Excel.
• Proficiency in Japanese language is required to handle Japanese clients, liaise with Japan HQ and to read Japanese reports/documents.
• Analytical with advanced report writing, presentation and communication skills in both English and Japanese language to take initiatives of the marine hull and P&I casualty claims.
• Good Customer response skills for Japanese clients to handle Japanese clients’ accounts.

Job Description:

• Actively support in the development of business planning, project brainstorming & development, and marketing strategy formation & execution.
• To source and develop business opportunity and networking with company relationship.
• Manage and track Customers’ requirements, satisfaction and project completion from end to end.
• Identify and manage resource requirements, skill sets, training plans, quality reviews, documentations and regular meetings in achieving smooth project execution.
• Able to manage multiple projects effectively ranging in scope and size, plus flexible to react in accordance to business priorities.
• Ensure prompt project updates to customers, internal team and management.
• Good initiative with timely follow up / resolution of outstanding issues and point of escalation to meet customers’ expectations.
• Develop and implement customer service policies, procedures and satisfaction metrics for consistent high-quality customer service deliverables.
• Oversee the hiring, orienting, training and key performance of the customer service team in building a high-performance task force.
• Identify and inform management on new business leads and collaboration opportunities.
• Other ad-hoc duties as assigned by Director and HQ.

Requirements:

• Minimum Diploma/Degree in Business Management/Project Management/Hospitality.
• Min 8 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education or tourism industry.
• Ideal to have personal butler and / property management exposure.
• Must have experience in leading a small team and exploring Asia market.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proven leadership and facilitation abilities.

PURPOSE:

Supporting the pursuit of new business through crafting transition and transformation plans as part of the proposal and projecting strong project management competency.

Executing transition plans – Transition projects moves a Customer organization from its current mode of operation to an managed mode of operation. Transition will include the assumption the as-is environment, as well as fulfilling contractual requirements necessary to facilitate the transfer. Executing transformation plans – Transformation is the implementation of a set of contractually defined activities as stated in the solution design. These activities should meet specific business objectives and lead to service enhancements, cost reductions, and/or quality, productivity and technology improvements.

RESPONSIBILITIES & TASKS:

• Lead a transition and/or transformation project team (maybe cross-functional, cross-country, cross-organization, cross-service, involving 3rd parties) to takeover service delivery from the customer (or incumbent) per the committed transition plan. Depending on project scale, may lead several projects simultaneously.
• Work with customer and teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to manage and deliver (transition and transformation) projects on schedule, within budget and with a high level of customer satisfaction.
• Act as counterpart to customer appointed transition manager – maintaining close contact to ensure delivery to schedule and issues addressed.
• Develop and own transition communication plan to ensure consistent understanding of transition progress within key stakeholders
• Own transition management methodology. Update/improve the methodology based on learning and customer requirements/feedback.
• Adhere to standard transition management methodology
• Work in pursuit team to represent the transition and transformation function. Craft transition and transformation plans that may be part of the submitted proposal. Participate in customer presentations to project strong transition and transformation management competency.
• During transformation, the STM is accountable for the execution of all transformation activity end to end, with overall account responsibility remaining with the Client Manager.
• Manage risk during transition and transformation
• Ensure compliance with Information Security Rule, Policies and Procedures at all time.
• Responsible for maintaining security of all information entrusted to and not limiting to proper classification & handling of documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

REQUIREMENTS

• Should have 10 years of total working experience with minimum 5 years of experience in managing IT or engineering projects – preferably with experience in setting up service delivery (covering aspects such as infrastructure setup, staffing, finance, knowledge transition, etc.).
• Degree in engineering, computer science, business or related fields.
• Understanding of service delivery in a business process outsourcing context, particularly in imaging and archival, accounts payable and customer acquisition services.
• Project Management certification e.g. PMP, CITPM
• Understanding of technology, particularly as related to imaging software and hardware, document integration.
• Strong customer management skills.
• Experience working in regional/global teams.
• Strong leadership skills – drive, initiative; assertiveness.
• Strong communication skills – spoken and written.
• Strong analytical and problem-solving skills.

If you are looking to excel in delivering superior customer service to clients, have strong administration in case processing, and have a good sense of written and oral communications with clients… We want you!

This role is very fast-paced, dynamic and independent. We are looking for someone who can assist a Financial Associate Sales Director with the following:

• Customer-facing: Deliver excellent customer service, good follow-ups, and liaising for claims or medical check-ups.
• Negotiating and liaising with underwriters to get cases approved.
• Case submissions: Familiar with digital and non-digital submissions.
• Preparing policy summaries for clients- have a good eye for details and understand the policy illustration. Neat and meticulous.
• Ad-hoc tasks required by the Sales Director.
• Extra: For those who like to seek career growth and want to do more, there is always room for discussion as there may be projects in which you can be involved.

You will be the right-hand person of this Financial Sales Director (TOT level).

Benefits:

• Working hours: 9am-6pm Mon-Fri only
• 14-days AL
• 14-days MC
• AWS
• Performance Bonus (Variable)
• Central working location (Chinatown)

For individuals who love challenges and strong in administrative tasks, and like to interact with people.

Experience: At least 2 years in the insurance or financial advisory business as backend operations/support staff or personal assistant.

Experiences in an Independent Financial Advisory firm will be preferred and given priority.

15+ Years of Technology Experience

Have good functional knowledge on Banking/financial services with minimum 7 years of Banking industry

Have good knowledge in Industry leading vendor products like Moodys Analytics, Fermat, etc.

Hands on Experience on SAP TP, Datasphere, HANA Cloud, SAP Analytic Cloud, IAG/IAS/IPS, DAC, DP Agent, Cloud Connector

Hands on integration experience on S4/FPSL systems with SAP BTP

Hands on DevSecOps implementation experience

Should have experience in Architecting MI & Analytics applications and present in various forums like

ARF/FTC/SACA/CVF/CCH/SIA/CISO/CAS etc.

Certification on Azure/AWS cloud is a plus.

Certification on BI Tools.

Excellent Stakeholder management skills.

Posses' good knowledge on Security by Design.

Good overview of financial performance calculation, risk adjusted performance metrics, etc including assets, contingency, volumes specific metrics in such calculations and metric.

Have extensive knowledge on Cloud ecosystems like IAAS, PAAS, SAAS in AWS/Azure.

Have Exposure to various cloud service providers like AWS, Azure

Have hands on experience on BI Tools like Tableau, OBIEE, Power BI.

Have hands on experience on any one RDBMS (MSSQL, DB2, Oracle, etc)

Have hands on experience in Hadoop, Hive or HaaS.

Have hands on experience in design & implementation of HA environments in Cloud/On-prem.

Have hands on experience in Data movement technologies like Solace

Have hands on experience in Batch Schedulers like Control-M, Autosys

Have hands on experience in Devops tools like JIRA, Bitbucket, Jenkins Have prior experience in design and implementation of Standalone Bl platforms.

Should previously have on the ground experience in running a large scale software development, support and Infra teams with handling parallel projects

Should have experienced in key dimensions of software development (Architecture, Solution, Development, Testing, Infra solutioning, IT Costing and Financials)

• Must also be familiar with a variety of programming languages, Data Warehousing, Data Modelling, ETL Principles, Bl Principles, Analytics , Data Principles, Scripting and Automation.

Must have excellent interpersonal, written, verbal communication skills.

Should have done troubleshooting and be able to assess quickly the complex situations

To keep up to date with the latest developments in the technology industry Experience in developing and supporting high BC applications

Experience in remotely working in occasional unusual hours due to the different time zone

Should have experience in collaborating with teams across geography

Diligent handling of Ambiguity and Effective Decision Making

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

PART TIME SERVICE CREW

Requirements:

. 2-3 days a week11am to 9pm, including weekends and public holidays.

. $9-11 per hour.
· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

. Able to work independently

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

About the company

Our client is a global supplier of branded packing for luxury goods, distributing to the biggest brands internationally. Headquartered in the US, they are expanding their global presence and are setting up their office in Singapore to have a Customer Service Coordinator to join their Account Management function.

About the job

In this role, you will be reporting to an Account Manager and your responsibilities include:

• Managing and maintaining specific B2B customer accounts, order and sales processes and customer enquiries, to support the growth and expansion of the business
• Developing and maintaining positive relationships with account clients
• Ensuring excellent customer service, coordinating and streamlining efforts for day to day operations of accounts

Skills and experience required

• 2+ years of relevant experience B2B client relations/account management function in FMCG/retail/consumer goods/e-commerce space
• Excellent organizational skills, highly process driven and ability to prioritize tasks
• Position requires liaising with Korean speaking counterparts, proficiency in Korean language is required.

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

The Jellyhearts Sales Assistant

Occupation

SERVICE CREW (FULL TIME/PART TIME)

Job Description & Requirements

WE ARE GROWING, JOIN OUR TEAM!

We are currently looking for dynamic and dedicated individuals passionate about F&B/cafe style retail to join our growing company in a friendly HALAL environment.
Be Part of a Dynamic Company that challenges & grows your potential.

FULLTIME /PART TIME SERVICE CREW

Full time Requirements:

. 5 days work week (Including weekends and public holidays)

. Working hours 11am to 9pm

. Basic Salary $1700-2000

Part time Requirements:

. 2-3 days per week including weekends and public holidays

. Working hours 11am to 9pm

. $9-11 per hour

· Able to speak in English, Chinese

. Greet and welcome customers, and promote our products to customers.

. Preferably with sales experience.

.Able to assist in some daily operations job, such as handling POS, keeping outlet clean and tidy, and preparation of goods.

Location: Chinatown Point (Easily accessible from Chinatown MRT)

Entitlement & Benefits :
· Competitive basic salary
· Career growth and opportunities
· Great learning opportunities
· Friendly working environment
· Paid Public Holiday
· Overtime Pay

We regret that only shortlisted candidates will be notified.

Interested applicants, please click apply or email your resume to [email protected], or you can drop a message to 8078 7046

Customer Service Booking Executive

COSCO SHIPPING Lines (Singapore) Pte Ltd

Singapore

Posted on

Job Highlights

Shipping Company in Raffles Place looking for Inward Transshipment assistant

5 days work week, mainly responsible for arranging transshipment cargoes from Singapore

Job Description

Requirement:

GCE "O" Level or Poly.

Must be able to work OT

Shipping line experience is preferred

Must be able to operate on Microsoft exchange, Microsoft excel/word

Good personality & must be a team player

Can start work immediately.

Renumerations 2.8K – 3K

Responsibilities for Customer Service Booking Executive

Ensure all booking is accepted within the 2hr KPI

Ensure all bookings is arranged correctly without errors

To be able to liaise internally & also with our HQ for the space requirements.

To be able to correspond with various agents from our vast network around the world

Report generating

Manage and organize records and files

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Mission:

To help its customers become data driven by breaking down information silos, enabling them to optimize fleet performance and decision making through a single, collaborative user-interface.

Job Overview:

We are seeking a Customer Success Manager with a strong background in the maritime tech space to join our dynamic team. This role will have a dual reporting structure to the BV local Commercial Manager and OrbitMI VP of Customer Success. BV is a strategic partner and investor in OrbitMI, with OrbitMI Inc. being a NYC software-as-a-service company with offices and partners across the world. Our customers use our solutions to operate their fleets more profitably, efficiently, safely, and sustainably by connecting multiple systems into intelligent connected workflows directly via desktop and mobile app. The ideal candidate will play a critical role in supporting our commercial team, ensuring client satisfaction, and driving the successful adoption of our SaaS solutions in the maritime industry.

Key Responsibilities:

• Provide ongoing support to the commercial team by identifying customer needs and ensuring our SaaS solutions meet these requirements.
• Own the customer lifecycle from free pilot/trial through renewals ensuring that clients have a dedicated contact.
• Support new clients with training and set-up to drive adoption across the client organization.
• Build and maintain strong relationships with key maritime industry clients, ensuring a high level of customer satisfaction.
• Act as the liaison between customers and our technical team, translating technical details into business value.
• Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for service improvement.
• Develop and deliver training materials and presentations to enhance customer understanding and use of our products.
• Collaborate with the product development team to inform new features and solutions based on customer feedback and industry trends.
• Build strong relationships and collaboration with the local BV commercial teams to develop new opportunities and support existing customers.

Qualifications:

• Proven experience (minimum 3 years) in customer success or account management in the maritime tech space.
• Strong understanding of SaaS products and their application in the maritime industry.
• Excellent communication and presentation skills, with proficiency in both English and Chinese languages.
• Ability to analyze and interpret technical data and translate it into commercial insights.
• Bachelor’s degree in a related field (e.g., Maritime Studies, Business, Technology) or equivalent qualification/experience i.e. Class One Master Mariner.
• Strong problem-solving skills and a customer-oriented attitude.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Customer Care Specialist

• Issue Purchase Orders to the suppliers
• Issue invoices to the clients
• Being capable to take care of the ful cycle of sales order and issuing all the related documentation
• Maintaining the communication with the suppliers abd clients
• Handling communication and documentation with forwarders and suppliers
• Taking care of gathering forecasts from clients and prepare reports

Requirements

• At least 2 years of working experience
• Good communicattion skill

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] OR [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Student Hostel Customer Service

Location : Telok Blangah

Working Hour : 5.5 days, 1pm - 10pm from Monday to Friday, 1pm - 5pm on Saturday , Sunday OFF

Salary : $2200-$2500

Key Responsibilities

· Welcome new hostelites including arranging airport pickup, check-in and orientation

· Assist to manage disciplinary problems and provide counselling to ensure all hostel regulations are followed

· Assist to update hostel data including payment records

· Provide assistance to hostel students when needed

· Perform housekeeping tasks before new check-in, including removing and putting on bed linens, mattress protectors, blankets and curtains for washing.

· Report maintenance deficiencies and work with the operations team to ensure optimum services are provided to the students

· Perform any other ad-hoc duties assigned by Manager/Supervisor

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.