• Industry : IT
• Location : Central
• Working Hours : 9am to 6pm
• Salary Range : Up to S$4,500 Per month

Responsibilities:

• Design cloud system based on client’s requirement by utilizing cloud services and tools such as AWS, Microsoft Azure or Google Cloud.
• Work on cloud platform setup, implementation and administration.
• Integrate or deploy third party projects into system.
• Administrate, configure and troubleshoot applications in Linux or Windows environment.

Requirements:

• Good Diploma/Degree in IT or related fields.
• Minimum 2 years’ experience designing and configuring any Linux distribution and/or Window servers.
• Experience with system customization and development.
• Experience setting up cloud platform such as AWS, Azure, GCP etc.
• Ability to communicate value, progress of projects to required stakeholders.
• Experience in one of server-side scripting languages such as Python.
• Experience in DevOps, CI/CD techniques such as GIT, Jenkins, Bamboo, SonarQube is a plus.
• Experience in infrastructure automation tool such as Ansible, Terraform is a plus.
• Experience in containerization such as Docker and Kubernetes orchestration is a plus.
• AWS certified solution architect or Azure solution architect
• GCP certified engineer is a plus.

Job ID: QV7Y6WR6

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Responsibilities:

• Assist in the performance of clinical and laboratory procedures.
• Provide receptionist duties at front counter
• Prepare and dispense medications
• Ensure accuracy of clinical data entry into computer system
• Prepare submission for corporate claims
• Handle all transactions include payments and ensure proper documentation
• Perform basic assessment for patient
• Prompt for low stock medications and supplies
• Arrange/Booking appointment for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedure
• Daily e-submission of Managed Care claims for different insurance schemes
• Maintenance of the physical facility of the clinic
• Perform data entry and closure of daily settlement
• Maintain filing system, coordinate appointments and other admin duties
• Rendering assistance during nebulizer use, perform First-aid and triage patients.
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience:

• Min GCE “N”/”O” level and above
• Able to work in fast paced environment
• Those without related experience are welcome to apply
• Team Player and Good communication skill
• Those with more experiences may consider for Senior Position

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD MEDICAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Amber Group is looking to hire a highly motivated, intellectually curious, and team-

oriented specialist to join an innovative and dynamic fintech unicorn. The role offers an unique opportunity for the individual to develop professionally in an exciting and evolving field of crypto/ blockchain financial services.

Job Responsibilities:

• Provide technical support and technical consultation to end users and resolve terminal failures of IT equipment;

• Carry out standardized operations, records and follow-up on daily work according to the company's IT service management requirements;

• Responsible for the SLA achievement rate and user satisfaction of various services;

• Able to actively think about service improvements and optimization points, and formulate suggestions or plans;

• Actively observe and report the risks of various front-line IT services;

• Discover and solve user pain points, and assist in establishing various tools or processes to prevent problems from recurring.

• Handles ad-hoc projects and assigned duties from senior management

Job Requirements:

· Bachelor degree or above, computer or management related major is preferred, and more than 3 years of IT user support experience;

· Strong communication skills, able to communicate efficiently with various technical or management personnel, VIP support experience is preferred;

· Have rich experience in supporting Windows, Mac OS operating systems, networks, etc., and be able to troubleshoot and provide corresponding solutions to PC software and hardware problems, network problems, application problems, etc.;

· Strong process, quality management and standard implementation capabilities to ensure the uploading, distribution and execution of information;

· Fluent communication skills in Chinese and English

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have immediate vacancies for suitably qualified individuals to join us as Customer Service Officer in the Customer Service Department. The department offers consumer banking products and services such as savings accounts, fixed deposits, current accounts and remittances services to both corporate and individual customers.

The successful candidates will be trained to perform work at various desks within the department. The training will cover both front-office counter service duties and back-office operational and administrative duties. The successful candidates will learn to handle over the counter banking transactions including opening of accounts; handling customer enquiries; and attending to customers’ account requests, as well as back-office end-to-end processing of inward and outward remittance transactions; cheque clearing and inter-bank GIRO payments; preparation of reports and static data maintenance and other general administrative duties. Successful candidates will also have opportunities to be involved in projects and system enhancement work.

The preferred candidate must satisfy the following requirements:

• A recognised Degree.

• At least 1 year of banking experience, preferably in branch banking/ payments.

• Ability to learn fast and work independently and adaptable to changes.

• Cheerful disposition, service oriented with good interpersonal and communications skills.

• Strong team player and able to effectively and quickly build relationships and establish trust, respect, competence and confidence.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

· Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems.

· Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications, and repair works on equipment.

· Serves as company liaison with customer on administrative and technical matters for assigned projects.

· Coordinate logistics arrangements and with customer on equipment related matters.

· Responds to customers’ complaints, provides time to solutions to resolve customers’ issues.

· Monitors the performance of the product, provide regular update report and feedback on customer’s service requests.

· Reports common complaints of customers to management to address the situation for future reference.

Requirements:

· Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

· At least 2 years of relevant experience with semiconductor equipment knowledge

· Strong communication and good interpersonal skills

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision

· Work in cleanroom environment

· Require to work or be on standby during after office hours/weekend/public holiday

To apply, please visit to www.gmprecruit.com and search for Job Code: 19186

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

• Industry : Service Provider
• Location : Central
• Salary Range : Up to S$3,500 Per month

Responsibilities:

• Helping Country manager/Business Consultants to prepare client meetings by finding and adapting relevant documentation.
• Supporting the team in the organization and follow-up of client meetings.
• Qualify prospect companies looking for the elements of a potential fit by conducting market research with available tools and resources.
• Confirm prospect information is accurately documented.
• Determine which accounts have the highest potential to pursue.
• Ensure client analysis and reports to help sales managers to develop the business.
• Musth have strong organizational skills, attention to detail and the ability to prioritise in a changing environment
• Follow-up with the Sales team on pipeline generation, forecast delivery and related activities.

Requirements:

• Min Diploma in business studies/marketing or its equivalent
• Minimum 2 years of relevant experience
• Proficient in MS Office application

Job ID: L68V636W

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 2 to 3 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

This is a new role within our Operations Team where you will be responsible for autonomous vehicle operations in our customer sites where you will be responsible for Remote Vehicle Operations, Maintenance and Systems testing. where you will be cross-deployed to both the testing and operations team. This role will operate on a shift-based schedule. You will play a crucial role in ensuring the safe and efficient operation of autonomous vehicles, monitoring and controlling real-time vehicle operations, conducting general maintenance and executing testing procedures.

On a day to day, you will be collaborating with cross-functional teams while integrating new technologies, troubleshooting technical issues and contributing to continuous improvement initiatives. Your expertise will be vital in the success of maintaining compliance with safety regulations, optimizing vehicle performance, and fostering innovation in autonomous vehicle operations.

Role responsibilities

Vehicle Maintenance and Testing.

• Conduct diagnostics and maintenance on autonomous vehicles.
• Collaborate with engineering teams to integrate new technologies and features into autonomous vehicle systems.
• Execute testing procedures for autonomous vehicle systems in an operational environment.
• Provide technical support to on-site and remote teams during autonomous vehicle operations.
• Troubleshoot and resolve technical issues promptly to minimize downtime.

Operations Control:

• Monitor and control the real-time operations of autonomous vehicles.
• Execute and manage autonomous vehicle operations to ensure safe and efficient performance.
• Respond promptly to system alerts and emergencies, taking corrective actions as necessary.

Shift Operations:

• Work on a shift-based schedule to ensure 24/7 coverage for autonomous vehicle operations.
• Collaborate with cross-functional teams to maintain continuous and reliable system functionality during all shifts.

Safety and Compliance:

• Ensure strict adherence to safety protocols and compliance with regulatory requirements.
• Collaborate with safety and compliance teams to implement and maintain best practices.

Required experience

• Diploma in relevant field or equivalent experience.
• Proven experience in vehicle/transport operations and testing.
• Strong analytical and problem-solving skills.
• Experience with vehicle/transport technologies and systems.
• Hands-on experience in mechanical systems and electrical/electronic wiring
• Hands-on experience with Linux OS environment.
• Knowledge and background in Robotics/Automation.
• Hands-on experience in Bash, Python, C++ and ROS is a plus.
• Possession of a Class 3 Driving licence is a plus.
• Excellent communication and collaboration skills.
• Ability to adapt in a shift-based and 24/7 working environment.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Industry: Aerospace
Location: Loyang
Working Hours: Mon- Thurs 740am – 0535pm, Fri 740am- 255pm
Basic Up to $4500 + AWS + Bonuses

Job Responsibilities

• Handle all administrative tasks relating to customers' repair orders (create, maintain, quotation, invoicing).
• Regularly update customers on repair orders status and expected delivery dates.
• Co-ordinate all customers' enquiries with cross-functional teams and provide quality and timely responses.
• Prepare repair/overhaul quotations and liaise with customers till acceptance.
• Close and Invoice customers' repair orders promptly.
• Perform repair order costing and profitability analysis.
• Perform back up services (coverage) for other Commercial
• Customer Service Executives (CCSE) during their absence.
• Active contribution to Continuous Improvement Project
• Perform any other duties as assigned.

Job Requirement

• Diploma or Degree holder
• 3-4 years' customer service experiences in a fast pace environment.
• IT Proficient (Microsoft Excel)
• Team player with ability to work independently to meet deadlines.
• Good communication skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [email protected]

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Benefits Summary:

• Up to $2100 + AWS + Bonus + Allowances
• 4 days per week, including weekend
• Working Location: Central

Responsibilities:

• Support daily customer service
• Prepare and deliver appropriate presentations on products and services
• Maintaining good relationship with new and existing client
• Undergoing outdoor sales activities and roadshows
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:
https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

JOB SCOPE:

Roles :

· Providing first level contact and convey resolutions to customer issues

· Properly escalating unresolved queries to the next level of support

· Tracking, routing and redirecting problems to correct resources

Requirement

1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

SECTION A: POSITION SUMMARY
- The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.


SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Answering incoming calls and making outbound calls to customers or clients.
2. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
3. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
4. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
5. Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
6. Ensuring accurate and complete documentation of customer interactions and transactions in the system.
7. Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Vegetarian Restaurant Service Crew

Responsibilities:

• Welcome customers as they come into the restaurant.
• Process customer's orders and generate customer invoices
• Complete daily settlement of POS systems
• Provide answers to queries presented to clients regarding services and offers made available.
• Respond to customer complaints and questions, resolving issues where possible.
• Keep work areas, such as food preparation areas, and customer areas clean and organized.
• Stock work and customer areas with needed supplies, such as napkins, condiments, and cleaning supplies, and order from suppliers when inventory is low.
• Greet, and answer phone calls from customers.
• Any other duties as assigned by Supervisor.

Requirements:

• Team player
• Customer-centric
• Good communication skills
• 6 days per week
• Able to work independently
• Able to work on weekends & public holidays
• Candidates with no experience are welcome to apply!
• Part Time / Full Time are welcome to apply
• Singaporean only

Working days : 5 days per week (Total 55 hours, rest days will be on weekdays)

Working hours : 5 days @ 10:45am – 10pm (1 hr break)

Salary : $2,200 onwards (Depends on experience)

Job Description:

• Provide first level customer support and services on how to use the e-commerce platform

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Maintain accuracy and effectiveness of customer care knowledge base and business process document

• Provide training to the new customers if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1 year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-paced environment

• Knowledge and experiences in e-Commerce would be advantageous

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Performance Bonus are Available!!

Job Description:

- Upload and maintain accurate merchant details in the app backend system

- Work closely with merchants to gather necessary information and ensure data accuracy

- Design and create engaging campaign pages within the app to drive user engagement and transactions

- Optimize campaign content for maximum impact and effectiveness

- Collaborate with cross-functional teams to ensure a seamless user experience

- Monitor and analyze campaign performance to make data-driven decisions for improvement

- Provide support and training to merchants on using the app backend system

The Ideal Candidate

- Bachelor's degree in business, marketing, or a related field

- Proven experience in operations, marketing, or a related field

- Strong attention to detail and excellent organizational skills

- Proficient in using app backend systems and content management tools

- Ability to work effectively in a fast-paced, dynamic environment

- Excellent communication and interpersonal skills

- Data-driven mindset with the ability to analyze and interpret campaign performance metrics

- Experience working with merchants or in the e-commerce industry is a plus

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

As the Service Delivery Manager, you are the conduit between operational teams, key stakeholders, vendors & service delivery teams to drive operational excellence across all echnology, including all phases of the ITIL service life cycle, to ensure SLAs are met and key Service Delivery priorities are of focus.

You will provide meaningful metrics to enhance collaboration with key stakeholders and contributing to the end-to-end delivery of service objectives with the opportunity to add value where and how you see fit.

Some of the responsibilities include

• Developing and enhancing relationships with technology and business
• Drive monthly meetings and monitor SLA's,
• Seek continuous improvement across delivery and reporting
• adherence to the agreed SLA’s and KPI’s, and maintain customer satisfaction levels remain above the accepted level.
• Be the Chair for client KPI reporting .
• Have oversight and control of Incident and Problem management.

What you’ll bring

• Proven experience in a similar role, with hands on experience in improving ways of working of that fosters operational excellence.
• Extensive operational experience in supporting large and complex environments and implementing initiatives.
• Experience in effective management of Changes/ Incidents & Problems.
• Demonstrated experience in identifying improvement opportunities and implementing improvement initiatives by promoting continuous improvement, quality assurance and consistency.
• Proven experience in developing and presenting meaningful reporting insights to leadership.
• Previous experience in SLA and OLA management.
• Proven experience in developing and maintaining strong relationships across business and technology teams.
• Minimum 5 years’ experience within the Financial Services Industry.
• Is engaging and approachable and has strong communications skills.
• Has experience working effectively with internal and external stakeholders.

Interested candidates please email your latest resume to [email protected]

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP

• Opportunity to lead Business transformation
• Engagement with senior business stakeholders

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 15 countries. With rapid expansion plan, they are now looking for a new SAP C4C / sap sales cloud / SAP Sales & Service Cloud, Hybris System Analyst / SAP Cloud for Customer Analyst to join their team.

About the job

Your responsibility involves:

• Engaging key business stakeholders (Sales and marketing team) which includes gathering requirements and translating them into solution design for the Cloud for Customer platform
• Performing the role as subject matter expert for Cloud for Customer with assistance of external vendors. This includes providing support for Cloud for Customer platform
• Leading Cloud for Customer project transformation/ implementation which includes, milestone planning, progress reporting and external vendor management.
• Exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase productivity. This is done with the aim to improve top line (revenue/sales) for the company

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in direct business stakeholder engagement / project management relating to CRM. At least 2 years of experience in sap sales cloud / Hybris / Cloud for Customer SAP C4C is required for this role.

Candidates with regional exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation through SAP Cloud technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP (EA: 94C3609/ R1219669)

• Perform gate-keeping role by assessing the eligibility of the applicants for various national level schemes based on the established framework.
• Liaise with various stakeholders on matters relating to the grant applications, where possible.
• Collaborate with relevant stakeholders to drive continuous improvement initiatives, strengthen grant governance and enhance operational efficiency.
• Perform processing duties such as the issuance of letters to update applicants on their grant applications.
• Handle administrative duties, when required.

Job Requirements:

• Degree in any discipline.
• Relevant experience in back office or grant management operations is preferred.
• High level of integrity, passion and patience to serve the seniors
• Strong interpersonal and communication skills.
• Meticulous, organised, resourceful, and able to work efficiently in a fast paced environment.
• Able to work independently and as a team player, with motivation to learn and progress as a team