Job Description:

1. Prepare spare parts and necessary tools in the morning before attending to their assigned jobs.
2. Attend the job based on the appointment date and time with customers
3. Repair washer/fridge at customer’s place.
4. Explain to customer the repair details and collect the money if needed.
5. Using Samsung system to close/update the daily assigned jobs.

Job Requirement:

1. Singapore Class 3 driving license
2. Prefer to have electrical/electronic repair experience
3. Able to carry/bring down heavy home appliance/s
4. Computer literate

Training will be provided.

Working hours: Monday – Friday 9-6PM/ Saturday 9-1PM

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Support the Emergency Department.
• Registration of patients and visitors.
• Billing and payment.
• Appointment scheduling.
• Admission and discharge coordination.
• May be required to conduct PCR/ART and MRSA swab for patients at times.

Job Requirements

• Min O/A Levels or Nitec or Diploma.
• Rotating Shifts (8am to 3pm, 2pm to 10pm, 10pm to 8am).
• 7am to 1pm (Once a month on a Saturday).
• Total 42hours per week.
• Town area.
• Full Time Permanent positions with good staff benefits and bonus scheme.

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Responsibilities:

• Serve and attend to customers.

• To ensure that the tables set up are set according to the standard.

• Maintains cleanliness at working station and service pantry for smooth operation.

• Keep general appearance and maintenance of restaurant.

• Follow correct sequence of service outlined in the Standard Operating Manual.

• Clean and remove dishes from the table after service is completed.

• Maintains excellent grooming standard at all times.

• Other duties as assigned by superior.

Requirements:

• Excellent communication and interpersonal skills.

• Service-oriented and able to work in a fast-paced environment.

• Excellent team player.

• Cheerful personality.

• Willing to work on weekends/public holidays.

Location: Orchard Road

Job Responsibilities:

• Greet customers courteously and assist them with their orders, if needed.

• Prepare and serve beverages consistent with company’s quality standards.
• Serve customers with their food.

• Maintain beverage making appliances/equipment in a functional and clean manner to support efficient beverage making.

• Perform cashier’s duties

• Clean and maintain the café areas including washing of tablewares etc
• Assist in the stocking and replenishment of beverage supplies.

• Follow the company’s security & safety procedures, hygiene & service practices.

• Perform any other duties as and when required by the Management.

Job Requirements:

• Preferably with minimum 1 years’ relevant experience and a valid food safety course level 1 certificate.

• Minimum secondary school education

• Willing to work on weekends and public holidays (for part time candidate, to discuss work days and time period during interview).
• Able to work independently and support other team members proactively

in a fast-paced environment

While the campus is under construction, you may be deployed to Khoo Teck Puat Hospital (KTPH) and Admiralty Medical Centre (AdMC). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities

• Register patients for consultation
• Attend to queries from both internal and external customers
• Render assistance to patients when necessary
• Collect payment for services rendered and accountable for payment collected
• Provide financial counselling to patients
• Assist with appointment scheduling for patients' follow up

Requirements

• Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC or Diploma
• Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)
• Computer literate
• Experience in frontline customer service is preferred
• Possess the ability to work 3 rotating shifts, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

While the campus is under construction, you may be deployed to National University Hospital (NUH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

Duties & Responsibilities

• Responsible for providing all bed allocation requests and services on a timely manner via bed booking system
• Perform bed allocation duties, complying to a set of rules and priorities levels as established by the hospital, and assignment of beds to patients shall be in accordance to patients’ needs and choice where possible.
• Able to identify potential bed tight situation and activate bed tight measures.
• Coordinate patient movement with wards and other departments based on bed status if required.
• Answer phone calls on bed enquires and respond to or follow up on bed/transfer requests and ambulance arrangement.
• Assist in preparation of management reports and provide statistics as and when required.
• Send out Bed Status report on a timely basis and send out notifications of BRO and bed waiting status to designated recipients if hospital BOR is high.
• Coordinate and liaise with various parties to arrange ambulance transfer and ensure any special requirements are communicated correctly.
• Assist in collating statistics of bed request and ambulance transfers
• Assist on phone, email or fax enquires
• Assist in preparation of materials related to bed planning and ambulance services
• Provide department administrative support where required
• Involve and engaged in ad-hoc projects
• Conduct testing of applications when necessary
• Monitor, maintain and manage inventories in office

Requirements

• GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC
• Possess basic workplace English and other local languages (s) and numeracy including conversational, writing making electronic entries e.g. record information on forms, charts and checklists
• Proficient in Microsoft Office
• Experience in frontline customer service and prior working experience in healthcare industry will be an advantage
• Able to work 2 rotating shifts, including weekends and public holidays

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

What you need to do:-

Capture the best images of our customers, operate a cash register, and capture guest’s interest in buying the

Company’s products.A guest associate should be dependable, flexible and switch from one role to another.A guest associate’s role can range from a roving photographer, green screen photographer, green screen editor,

VOS / cash register personnel, flaggers, and spec board sellers.They can be assigned indoors, outdoors, or in the

water.

Key Responsibilities and Accountabilities

• Initiate guest interaction and offer the Company’s service.
• Know and understand camera settings and exposures to capture the guest experiences.
• Compute and record totals of transactions
• Process payment by cash, check, credit cards, vouchers, or automatic debits, if applicable
• Calculate total payments received during a time period and reconcile this with total sales.
• Compile and maintain non-monetary reports and records.
• Communicate with guests putting them at ease, encouraging them, and directing them.
• Manages the processing of images, discussing technical problems, checking for quality, and dealing with clients’ concerns.
• Compiles finished products for sale, including albums and framed prints.
• Achieve overall sales targets given.
• Achieve individual KPI targets.
• Ensure the site is ready to start daily operations, stocked and cleaned to a high standard.
• Responsible for handling equipment on site
• Performs other related duties as required.
• Flexible to work on weekends and public holidays.
• Always adheres to Company image and grooming standards whilst on duty.
• Performs any other reasonable tasks as may be requested from time to time.

Desirable Skills and Qualifications:

• No experience needed
• Must be able to work on weekends and public holidays
• Comfortable standing for the duration of your shift
• Comfortable entering water (Swimwear will be provided, the top is fully covered and shorts for bottom)
• Great team player
• A self-motivated fast learner
• Flexible and adaptable
• Has a pleasing personality, and a positive outlook.
• Previous experience in a customer-facing role.
• An extrovert who does not mind striking up conversations with complete strangers.

Come Join Us Now !!!

Walk-in-Interview : 4012 Ang Mo Kio Avenue 10, #07-04, Techplace 1, 569628

Interested candidates please Whatsapp to 87220721 / 81004563

With over 40 years of track record, Yeap Transport Pte Ltd (YTPL) is a key market leader in bus fleet management serving the international school community. We are constantly innovating and improving our services to be among the industry benchmarks, pivoting and investing in technology solutioning to better serve the needs of our stakeholders. As we grow our business, we are seeking a Customer Service Associate (CSA) to join our team as we work to grow out clientele base with industry-leading service standards.

Job Description:

• To deliver exceptionally high standard of customer service to prospects and existing clients
• Engage customers actively by identifying their needs and making relevant recommendations
• Manage customers feedback/complaints/enquires in a timely manner, including investigations, service recovery and related data entry for reporting purposes
• Tabulation and analysis of data to determine the performance of customer relations
• Maintain and update parents/students/company’s particular in database and system
• Ensure compliance to prevailing SOPs for workplace safety, child safeguarding and related school and Company’s policy
• Work with school administrators to manage all pastoral management issues
• Coordinate and follow up on daily operational contingencies effectively

Job Requirement

• At least Two (2) years of working experience in a related field is required for this position
• O or A Levels or Diploma Holder in Hospitality, customer service or business administration or related studies
• Preferably experienced candidates that specializes in Customer Service or equivalent
• Possess good customer service skills, has a sense of urgency and a positive attitude in work
• Must be able to work independently and under pressure in a fast paced work environment
• Knowledge in using MS office programs such as outlook, MS Excel and MS Words
• Excellent oral communication in English language, strong interpersonal and active listening skills

This position is based in on site at Client's premise, either at Woodlands or Dover Road.

Job Overview

We are looking for an active and passionate candidate to work with us as a Service Crew/ Team Leader. You will be responsible for assisting the Manager and other team members. You will also be responsible for maintaining cleanliness in the kitchen and dining area.

To be successful in this job, you should have basic knowledge and understanding of food handling procedures and adhering to the food safety and hygiene standards.

If you think you can work in our fast-paced work environment, then send in your application now. We will love to onboard you soon.

Responsibilities

• Take and serve orders.
• Greeting the guests with a smiling face.
• Cleaning spills and messes in the dining area.
• Making sure the inventory is well stocked.
• Taking all the used dishes to the dishwashing area.
• Offering an excellent customer service and customer satisfaction.
• Performing area cleaning duties
• Adhering to all the food sanitation and hygiene guidelines.

Requirements

• Proven work experience as a Floor Staff or a similar role in the Hospitality / F&B industry.
• Basic knowledge of food handling procedures.
• Ability to work independently as well as in a team.
• Ability to multi-task and prioritize tasks.
• Good communication skills.
• A keen eye for details.
• Ability to complete tasks efficiently.
• Excellent interpersonal and organizational skills.
• Ability to work under minimum supervision.
• Ability to solve the problem promptly.

Job Title: Service Crew

Job Type: Full-Time / Part-Time

Job Description:

Are you passionate about delivering exceptional dining experiences and eager to be a part of a dynamic team? Join our team at Bueytahan See-food a Singaporean dining concept, and help us bring the flavors of Singapore to our customers. We are currently seeking enthusiastic and customer-focused individuals to join our service crew.

Key Responsibilities:

• Welcome and greet customers with a warm and friendly demeanor.
• Assist in taking orders and offering menu recommendations to customers.
• Serve food and beverages in a prompt and efficient manner.
• Ensure the accuracy of orders and handle special requests.
• Maintain a clean and organized dining area, including setting up and clearing tables.
• Provide exceptional customer service, addressing any inquiries or concerns with professionalism.
• Collaborate with kitchen staff to ensure orders are prepared correctly and served timely.
• Uphold high standards of hygiene and food safety.
• Contribute to a positive team atmosphere and assist colleagues when necessary.

Qualifications:

• Prior experience in the food and beverage industry is a plus but not mandatory.
• A positive and customer-oriented attitude.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and high-energy environment.
• Knowledge of Singaporean cuisine and culture is a bonus.
• A valid food hygiene certificate (if available).

Working Hours:

• Full-time and part-time positions available.
• Flexible shifts, including evenings and weekends.

Benefits:

• Staff meal discounts.
• Opportunities for career advancement and training.
• Positive and supportive work environment.

If you are passionate about delivering exceptional customer service and showcasing the flavors of Singapore, we encourage you to apply for the Service Crew position at Buey Tahan. Join us in creating memorable dining experiences for our valued customers.

Customer Relation Officer | Clinic Assistant | Multiple location

Working Hour: Shift hours – according to the clinic assigned
Salary range: $2,100 – $2,600
Location: Multiple locations, to be discussed during interview

Job Description:

• Handle and manage enquiries from walk-ins, phone calls.
• Manage patient's appointments and treatment schedules.
• Address and manage patient's needs, care and concerns efficiently and effectively in clinic.
• Proactively build rapport and establish good relationships with customers to ensure customer retention and satisfaction.
• Interactive engagements with customers during events, corporate talks, roadshows and clinics.
• Deliver product knowledge to potential patients through effective communication to increase consumer understanding.
• Promote products, services, and packages to maximize sales opportunities where necessary.
• Capture photos and testimonials for social media posting for the clinic.
• Manage and maintain the clinic tidiness and cleanliness.
• Other ad-hoc duties as assigned.

Job Requirement:

• 1 to 2 years of experience in customer service or customer relations.
• Able to commit to retail working hours including weekends & Public Holidays.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Ensuring a consistent and universal financial experience for the patients throughout the hospital.
• Provide financial counselling involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection to the patients / next-of-kin.
• Lead a team - Supervisor and Patient Service Associates in conducting Financial Counselling (FC) work and operations within the hospital
• Deliver training to staff on FC and develop the Standard Operating Procedures (SOPs) for the department.
• Assist and support the Manager in planning, implementing and sustaining whole-of-Department processes and initiatives, in support of MOH’s healthcare financing policies and the organization priorities.

Job requirements:

• Bachelor’s Degree in Operations/Service Management or related disciplines
• Possess 2-3 years of working experience in healthcare services will be an added advantage

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Financial Counselling Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

Job Descriptions

• Service, maintenance, troubleshoot, and repair of hydraulic equipment, hoses and fittings for the Marine and Offshore Industry.
• To attend to vessels at Shipyards and Anchorage.
• To assist in new equipment assembly, installation, testing, and commissioning.
• Customer Service Orientated. Team Player with good discipline and willing to work hard and learn.
• Willing to work outdoors and overtime.
• Any other ad-hoc tasks assigned by Manager and Management

Job Requirements

• Minimum ITE graduate or Diploma in Mechanical or equivalent.
• Have Hydraulic knowledge and experience is essential for this position.
• Have experience in working in Shipyards and onboard vessels.
• Forklift or Class 3 and above driving licenses will be an added advantage.

Job Benefits

Excellent learning environment

Positive and closely knitted working environment

On the job training will be provided

Working Location:

19 Neythal Road

Singapore 628584

5.5 days work week

Shortlisted candidate will be notified

Temp Patient Service Associate

Location: travel islandwide

Mon to Fri office

Need to do OT & standby duties (Have allowances)

Have AWS & bonus

Job Description

• Planning of corrective and preventive action visits for Singapore customers.
• Provide technical support to local (SG) customers as needed to ensure customer needs are met.
• Adhere to procedures and processes to ensure department’s KPI are met.
• Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis.
• Review and maintain spare parts in own c-location needed to support local operations.
• Guide and mentor new local engineers.
• Provide 24hrs standby for local customers on a weekly rotational basis.

Requirement

• Degree or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent
• At least 3 years of relevant experience in IVD market or in technical support / field service experience handling biomedical equipment, medical devices or related medical products

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Roles & Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Job Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

*Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

While the campus is under construction, you may be deployed to Tan Tock Seng Hospital (TTSH), Admiralty Medical Centre (AdMC) and Khoo Teck Puat Hospital (KTPH). However, you will be working in the new Woodlands Health Campus once it is operational (estimated 2023).

During your deployment to TTSH/AdMC/KTPH, you will:

Be part of the team assisting patients with activities such as patient registration, payment, financial counselling, appointment scheduling, or assisting clinicians.

At the new Woodlands Health Campus (WHC), you will:

• Support WHC’s transition to the new campus and be part of the WHC’s operations team to ensure efficient clinic operations and deliver good patient experience.
• Perform patient service duties which will include:
• Roving patient service duties - Assist and anticipate patients’ service needs, assist in use of self-service stations or mobile apps
• Room assistance duties- Assist clinicians during consultations, relay doctor’s instructions to patient, manage queue for clinic
• Counter duties - Provide financial counselling, medication supply verification, etc
• Clinically-related duties - Perform phlebotomy, visual acuity etc
• Administration duties – manage phone and email enquiries, ensure clinic readiness etc

Requirements
• Possess at least a GCE 'N' or 'O' levels, Professional Certificate/NITEC/Higher NITEC or Diploma
• Experience in frontline customer service is preferred
• Possess the ability to work staggered clinic hours, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Location: City Square Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3200 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Summary