Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

* Monday - Friday, 8.30am - 5.30pm

* Location: Tai Seng (walking distance from MRT station)

* Switzerland MNC company

* Basic + OT + AWS + VB

* No experience are welcome to apply, training is provided

* Permanent role

Our client is a swiss MNC specialising in the manufacturing of piping systems, cast components for automotive industry and providing machining solutions.

Responsibilities:

• Ability to resolve machining problems appearing on parts by analyzing the regular test cuts usually provided with the maintenance literature
• Ability to resolve maintenance tasks of the complex nature without technical assistance
• Ability to resolve application problems of a normal complexity by occasionally seeking the assistance from an experienced application engineer
• Ability to recommend solutions to customer problem situations
• Ability to complete the training of an operator at the installation of an milling product. May be called to give a preventive maintenance training class for customers
• May supervise a less experienced service on a task related to the preventive maintenance, repair and/or installation of and milling product
• Ability to perform an on site audit of an miling product. Occasionally may be called upon to repair equipment's on which no training has been received
• May be called on to support a customer sale
• Customer call back for every service intervention

Requirements:

• Diploma / Degree in Electrical / Electronics/ Mechanical
• No experience are welcome to apply, training is provided
• Can commit OT including weekend when required

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Our client is looking for a self driven, customer oriented and enthusiastic individual to join their Dynamic Customer Service Team. The Customer Service Officer will be required to interact with customers through phone and email to provide effective service to our customer.

• Respond and follow up promptly on customers queries from general hotline and email.
• Attend to walk-in customers
• Handle and resolve enquiries related to our products, spare parts, service schemes, and schedule appointments.
• Acquire multiple product knowledge to enhance ability to understand customers’ needs across different products and perform simple troubleshooting to identify the issue to ensure that customers are attended effectively.
• Communicate and coordinate with internal departments and authorised service contractors on scheduling of service appointments and as well as resolving issues arising from service appointments.
• Target orientated and able to meet KPIs set by the company.
• Record details of enquiries and customer interactions including action taken in CRM system.
• Work and coordinate with inter-departments to resolve any issues related to company’s products and services.
• Other additional duties as assigned related to the business (e.g. cover duty at walk-in customers at our Service Centre etc.)

Job Requirements:

• Minimum GCE ‘O’/ ‘N’ Level, with 1–2 years’ call centre or frontline customer service support functions.
• Good command in English and second language, written and spoken.
• Possess a pleasant disposition and good interpersonal skills with passion to work with people.
• Excellent customer service mindset.
• Team player who is proactive, self-driven, meticulous, and resourceful.
• Good computer literacy.
• Willing to perform overtime (when required)
• 5.5 days work week (Sunday rest day)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Customer Service Executive (Logistics) - Managing Shipments [3770]

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness
• Input export job reference
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking;
• Keep Sales Personnel informed about their bookings
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service
• Any changes in vessel details or delay in arrival date will be made known to shipper via phone or email by Customer Service
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately

Requirement

• GCE O Level / Diploma or Degree in Logistics Management or equivalent
• 1 to 3 years of relevant experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Description:

• answering and managing of calls, faxes and emails
• registering, allocating and assisting in patients enquires
• any other duties as asssigned

Requirements:

• Min. NITEC/Diploma in any discipline
• No exp. needed, training will be provided
• Nursing exp. will be a bonus

Interested candidates, please forward your resume to [email protected]

EA Personnel No: R1333338
EA Personnel Name: Huang Jingsheng Kevyn
Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

A key senior management position that provides strategic and operational leadership to develop and drive key service outcomes for effective long-term relationships with strategic customers in the region.

Key responsibilities:

• Lead and develop the Team to achieve strong and effective relationship with customers through clear accountable performance measures.
• Create a culture and processes for front-line teams to deliver the programs and achieve the goals and objectives with regards to customer services.
• Inculcate the team with a positive mindset and better understanding of the customers’ environment and expectations.
• Act as the Voice of the Customer across the organisation.
• Facilitate delivery of a Quality Product by adhering to the customer's requirements and contractual work scope.
• Work effectively with all peers to help achieve the Sales & Profitability Targets set for the year.
• Ensure full regulatory compliance and requirements and identification of potential risk issues.

Required Experience:

• A bachelor’s degree in engineering or business administration or equivalent.
• Possess strong knowledge of the aviation industry and a clear understanding of the issues impacting the markets.
• Excellent communication and presentation skills.
• Influential relationships to deliver excellent customer services.
• Demonstrate abilities to motivate the team and communicate with all levels of staff.

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655
EA Reg No: R1109557 Rose Ang

Job Description:

• Welcome and assist patrons warmly, ensuring excellent customer service.
• Execute order-taking, manage tables, and handle customer inquiries.
• Meticulously manage cashier responsibilities to ensure accurate transactions.
• Adhere to operational protocols for seamless functionality.
• Maintain high standards of cleanliness and organization.
• Oversee retail inventory and offer suggestions to improve services.
• Gather feedback from both customers and colleagues.
• Undertake additional responsibilities as assigned by the Manager or Supervisor.

Benefits:

• Monthly Performance Incentive of $80 (T&C applies).
• Profit Sharing Incentive.
• Variable Performance Bonus.
• 2 Staff Meals provided.
• Annual Leave of 14 days.
• Additional bonuses available.

Working Locations:

• Dhoby Ghaut.
• Marina Square.
• Great World City.
• Vivo City.
• Bugis.

Working Schedule:

• 5 days work week, totaling 44 hours per week.
• Overtime payable.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Responsibilities:

• Greeting customers and taking orders
• Preparing food and drinks
• Presenting food and drinks to customers
• Cleaning tables and arranging cutlery
• Checking product or food quality
• Rectifying issues with food quality
• Cooperating and working in a team
• Following rules and regulations regarding health and customer service guidelines

Working Day: 5-6-work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Working Hours: 44hrs/week ; 6 days off/month

Location: Dhoby Ghaut

Salary: $2000 - $2800

Job Responsibilities:

• Handles guest’s bill and invoice in a good quality service manner.
• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Restaurant Captain at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
• Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly key in order from POS. to the printer in the kitchen for orders.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Job Requirements:

• F&B experience preferred
• Knowledgeable in various kinds of food and beverage
• Good communication and interpersonal skills
• Able to commit on split shifts, Weekends and Public Holiday

Job Description & Requirements:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Require to work weekends and public holidays.

Job Description:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Responsibilities:

• Greeting customers and taking orders
• Preparing food and drinks
• Presenting food and drinks to customers
• Cleaning tables and arranging cutlery
• Checking product or food quality
• Rectifying issues with food quality
• Cooperating and working in a team
• Following rules and regulations regarding health and customer service guidelines

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Responsibilities:

1. Greet and assist patrons upon arrival.
2. Manage and coordinate customer queues efficiently.
3. Utilize the Point of Sale (POS) system for order processing, serving customers, and maintaining table orderliness.
4. Provide exemplary food and beverage service to guests.
5. Promptly address customer inquiries.
6. Maintain a high standard of customer service.
7. Ensure continuous cleanliness and hygiene within the restaurant premises.
8. Assist in monitoring and replenishing inventory.
9. Support chefs and cooks in the preparation of ingredients.

Work location: Central, West & East

5 work days/week, payable OT

44 hours per week. OT Payable

AL 14days

Other benefits:

-$80 monthly Performance Incentive (T&C applies)

-Profit Sharing Incentive

-Variable Performance Bonus

-2 Staff Meals provided

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Location: Jurong East

Mon-Fri, 9am-6pm

Salary range: $4000++

Performance Bonus: 4-5 months

Transport Allowance

AL: 16 days & above

Responsibilities:

• Perform project design (including selection and sizing of equipment) and development activities according to customer’s specification.
• Understand scopes of HVAC work (to bid).
• Perform site surveys, site measurements, attend pre-bid walkthrough if need be. Attend tender clarifications/interview as and when required.
• Work with Manager in developing project plan, budget and schedule.
• Coordinate with relevant parties in preparing project proposals, tender submission/clarifications, and contractual documents. Regular interaction and follow up to ensure all projects are performed within allocated budget, timelines, and requirements.
• Work and coordinate with sales team to create quotations and follow up for service retrofit jobs.
• Source/liaise/negotiate with suppliers and vendors on quotations and requirements. Compile supplier quotation, assessment of quotations and prepare costing sheet.
• Maintain estimating logs and unit costs for all projects.
• Determine Bill of Quantity
• Any other duties as deemed appropriate.

Requirements:

• Diploma / Degree in Engineering
• Experience in HVAC / ACMV

Interested applicants please email your resume to [email protected] or WhatsApp 8407 2702

Chong Yeoh Choo
Assistant Manager
EA Licence No: 21C0845
Reg no.: R1437462

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

We are growing and looking to build up our team to ensure our current operations run well and have the team ready for upcoming outlets.

WHAT YOU’LL DO

The bar and front-of-house is your domain and the lifeblood of the business.

You will be responsible :

• For learning the ins and outs of the menu,
• You will take pride in having a restaurant that is spotlessly clean and set up ready to ensure happiness to the waiting crowd. Preparation is important, so ensuring the restaurant and bar are spotlessly clean and ready to operate at its highest level is your responsibility.

While the physical aspect of the job is helping take orders, preparing drinks, and serving food, the main responsibility is creating an atmosphere of joyfulness and enjoyment.

We are looking for crew that can connect with the customer and ensure their needs are met and they feel taken care of.

WHAT YOU NEED

A knack and passion for hospitality and a desire to work to the best of your ability.

A positive attitude and the traits of a team player.

Interest in our offerings; we want you to be excited about what we carry and able to share that excitement with the customers.

Good communication skills, the comfort of chatting with customers, and knowing how to guide a conversation.

PERKS

We strongly believe that a happy team member presents the best experience to our customers.

We offer:

- Competitive base salary (at least $2,400 to start with)

- Service charge share (varies from $150-$250 monthly)

- Monthly sales target incentive program ($50 - $150 if sale target met)

- Annual leave, PH off days, sick leave, child care leave etc etc

- Overtime pay

- Meal allowance ($100)

- Attendance allowance ($50)

- Staff discount (up to 30%)

- 5 days work week

- Long Service Award (starting from $500)

LOCATIONS

Odeon Towers (near City Hall station)

Customer Service Officer (Aesthetic)

• Working location: Orchard
• Working Days: Monday - Saturday, 6 days - Sundays and PH OFF
• Working hours: outlet open from 11am to 8.30pm (Shift rotating 7-8 hours), depends outlets
• Salary: $2,000 - $2,500

JOB DESCRIPTION

Front Desk

• Handle incoming calls and phone enquiries
• Manage clients’ registrations, updating and keeping records
• Scheduling of patients’ appointments

Dispensary

• Performing cashiering duties
• Dispensing of products/medications
• Maintain inventory
• Sort, count, replenish product stock
• Assist manager in stock take process
• Maintain tidiness in dispensary area
• Handling purchase order and delivery order

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

· Competitive Salary Packages

· Good Career Growth

· Location: Central Region

The Customer Service Coordinator assists account teams and customer retail locations to ensure accurate and timely completion of the sales order process. This role also serves as a contact for customer service-related inquiries regarding designated accounts and assists the Account Team in daily operations. (Reporting to Account Manager)

[Key Responsibilities]

• Process transactions, including sales orders, returns, and cancellations using internal ERP software

• Provide exceptional customer service by answering customer inquiries quickly and correctly

• Create and provide order acknowledgements to customers

• Communicate and coordinate with other departments, 3PLs, and customers to ensure effective and timely processing, delivery, and invoicing of orders

• Analyze customer inquiries, research solutions, if necessary, and provide suggestions for resolution to the Account Manager

• Collaborate with the Account Team to monitor and manage inventory • Approve and release sales orders for warehouse fulfillment and prepare shipping documents

• Maintain a thorough understanding of designated accounts, including product knowledge, in order to make effective suggestions to the Account Manager

• Prepare various account-related reports for the Account Manager to review

• Assist the Account Team with daily functions

[Key Accountabilities]

• Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up

• Ensure professional, accurate, and timely communication to complete tasks and resolve issues

• Analyze and problem-solve effectively and efficiently

• Work calmly and effectively in a fast-paced environment

• Establish and maintain relationships with customers

• Gather and disseminate information to and from multiple parties clearly and quickly

• Oversee all phases of assigned projects to ensure completion within budget and schedule

• Maintain a high level of confidentiality in all tasks

[Requirements]

• Associate’s degree in Business or similar field or 4+ years of experience in a related role

• 1-2 years of experience in high volume, fast-paced customer service role

• Proficient in MS Office applications, including PowerPoint, Excel, Outlook, and Word

• Excellent verbal and written communication skills in English and Korean to be in charge of Korean market

• Excellent organizational skills and ability to multitask/prioritize based on urgency

• Ability to quickly self-train on various programs, such as SharePoint, Yellowfin, and Pentaho

• Preferred experience with report-generating software, such as Pentaho

• Knowledge of the metric system, multi-currency transactions, time zones, and geography

[What They Offer]

• Health Insurance, Health Savings Account with company contribution, and Wellness Program

• Dental, Life, Accidental Death & Dismemberment, Short Term and Long Term Disability Insurance

• 401(k) with a company match

• Paid-time-off, including your birthday and paid holidays

• Break room stocked with snacks and drinks

• Comprehensive training and professional development program

• Company-sponsored outings, activities, and events

• Company-sponsored charitable events and donation

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

*EA Personnel Name: Cheon Jeongin

*EA Personnel Registration No.: 23C1740

*EA License No.: R23116971