Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Working hours: Mondays - Sundays, any 5 days, 8:30am - 6pm

Job Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Requirements:

• Min GCE N/O Level
• Able to start on short notice
• Able to commit to full 6 months

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

- Prepare basic, washing, peeling, chopping and cutting raw items

-Prepare hot and cold beverage and take orders from customers

- Rearrange walk chiller and freezer raw materials based on FIFO

- Conduct pre-cooking checks on raw materials

- Prepare raw materials for the next meal

- To ensure all raw materials are labeled and dated

- Provide quality service if serving is required

- Collect and test food samples

- Adhering to kitchen or work station's food handling Standard Operating Procedure

- Ensure the kitchen/work stations surrounding areas are cleaned properly

- Handles all equipment and utensils the proper way and clean as you go

- Track, record and replenish inventory as needed

- Suggest improvement activities across workstations

-Cashiering duties

- Other work scope as required by business needs

Location: Inside Jewel Fairprice

Whats app/call- 81880535

Attained Basic Food Hygiene is an added advantage or training will be provided for those without the certificate

Location: Inside Jewel Fairprice

Whats app/call- 81880535

We are hiring Contract Patient Service Associate to be outsourced to many reputable healthcare organisations!

Job Description:

• Perform reception attend to enquiries and feedback
• Registration for visitor and update visitor details accordingly
• Schedule/booking appointment and follow-up with patient
• Collection of payment and proper account of transaction
• Ad-hoc admin duties

Requirement:

• Customer service in healthcare experience will be advantageous
• Min. commitment of 3 months to long term

Interested applicants, send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Location: International Business Park

Working hours: Mon-Fri Office hours

Duration: 1 Aug 2024 to 30 November 2024

Salary: $12/hr

Job Scope:

• Provide post-sales interface with customers either by telephone, emails or face to face

• Issue sales quotations for standard and routine test and inspection services

• Collate, verify and evaluate all test samples related information in accordance to test specification

•Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection

• Monitor and track workflow to meet customers timeframes and committed test schedules

• Prepare standard test reports

• Monitor payment status upon releasing of test reports

• Upload test reports and required documents onto MEC portal

• Respond promptly to customer inquiries and handle and resolve customer complaints

• Direct requests and unresolved issues to designated resource

Job Requirements:

- Min. A level/ Nitec/ Diploma in any field

- No experience as training will be provided

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: Work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - At Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

   

Working hours: Mon - Fri, office hours

Location: Jurong East

$12/hr

Job Description:

• Provide post-sales interface with customers either by telephone, emails or face to face
• Issue sales quotations for standard and routine test and inspection services
• Collate, verify and evaluate all test samples related information in accordance to test specification
• Coordinate and communicate with customers and operations on test schedules, test samples delivery and collection
• Monitor and track workflow to meet customers timeframes and committed test schedules
• Prepare standard test reports
• Monitor payment status upon releasing of test reports
• Upload test reports and required documents onto MEC portal
• Respond promptly to customer inquiries and handle and resolve customer complaints
• Direct requests and unresolved issues to designated resource

Requirements:

• Ability to communicate succinctly, clearly and confidently to customers
• Flair for coordinating, planning and organizing intensive documentation and paperwork
• Excellent interpersonal skills with display of tact and diplomacy when dealing with customers
• Possess patience to deal with demanding customers
• Able to start on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• Preferred 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in Englishd

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working hours

• 5 day work week
• 11:00am to 10:30pm(1.5hr break) daily
• OT Payable after 44 hours

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• Keen interest to work in Emergency Department
• No need experience , Training Provided
• Able to commit 3 rotating shift , 6 days ( Paid Shift Allowance , shorter working hours per day )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• Using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• Collating, analysing and submitting of statistical reports on a timely basis

Requirements:

• Minimum Nitec/ Diploma cert in any field of study
• Entry level - no related exp needed, training provided
• Possess some customer service / admin experience would be advantageous
• Open to work 3 shift preferred

*We regret to inform that only shortlisted candidates will be contacted*

Interested candidates please send your resume to:

[email protected]

Subject: Patient Service Associate

Recruiter's Ref Code: #HWX

EA Personnel No: R1552331
EA Personnel Name: Kate Leau Wei Xuan
Company Registration Number: Recruit Express Pte Ltd (99C4599)

Ya Kun Kaya Toast Service Crew

*313@somerset *

• SINGAPOREANS / PR ONLY
• No experience needed! Hands-on training provided!
• Full-Time preferred: AM shift 7am - 3pm & PM shift 2pm - 10pm
• Part-Time available for:
• - General Cleaner/Dish Washer 收杯洗杯员
• - AM 8am-4pm shift
• - 4-day work week (Fixed days per week)
  

*Supervisor / Cashiering / Toasting / Brewing*

START TRAINING IMMEDIATELY / UP TO $3,200 *T&C apply to different positions

• Working location: 313@somerset
• Working hours: Rotating AM/ PM shifts for Full-Timers (subject to schedule) / Flexible working hours for Part-Timers (based on your available hours & shift schedule)

Responsibilities:

• Responsible for manning the outlet stations and product preparation.
• Toasting, brewing, cooking, cashiering and general cleaning duties.
• Compliance with NEA safety and hygiene standard requirements.
• Provide good customer service and product quality.
• Perform other duties as assigned by the Supervisor.

Requirements:

• Physically fit
• No experience is required, but you must have a positive attitude and be prepared to work hard.
• Customer-centric, service-oriented and a team player.
• The ability to commence work at short notice will be an advantage.
• Only Singaporeans/PRs may apply.

Benefits:

• Part-time / contract position: Up to S$15/hour *T&C apply to different positions
• Full-time position: Up to S$3,200, including OT & Incentive *T&C apply to different positions
• Good Career Progression
• Loyalty Bonus & Incentive
• In-house Meal Provided
• Birthday Voucher & Staff Discount
• Medical Benefits
• Annual Leave
• Long Service Award

Only Singaporeans/PRs may apply! WhatsApp 9155 1700 now to join the Ya Kun Family!

Ya Kun BRN/UEN 202412552M

You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.

Your duties and responsibilities include general administrative duties, handling enquiries on patients' admissions, scheduling of patients'appointments, collect deposits and payments from patients and offering pre-admission financial counselling as part of the admission process.

Requirements:

• Candidates with Diploma/Higher NITEC/NITEC/O levels are welcome to apply.
• Experience in frontline customer service and/or practical knowledge of hospital operation are preferred.
• Proficient in IT data/information system. Knowledge in SAP system would be an added advantage.
• Outgoing and pleasant personality with good interpersonal and communication skills.
• Service oriented and patient focused.
• Candidate will be on 2-day alternate On/Off 12-hour rotating shifts pattern.
• Successful candidate will be offered 2 years contract, with an opportunity for conversion to regular contract.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirements:

• Min GCE 'N/O/A' Level / NITEC
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit for long term

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Roles & Responsibilities

• To interact with patients on daily basis for meal ordering
• To take patients’ meal orders
• To follow up with any changes to patients’ meals (New Admissions, Meal Amendments, etc.)
• To key in patients’ meal orders to meal ordering form
• To work with Food Services Vendor for patients’ meals
• Ensure patients’ meal orders are accurate
• Assist with daily operations in Food Services

Requirements:

• Good customer service

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

Handling enquiries for call/email, arranging/reschedule appointment,
counter closing, counselling, clinical services, other as assigned.
Other ad-hoc duties as assigned

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Summary

The Service Crew main responsibilities is to provide excellent customer service, assist and advocate customers on in-store ongoing promotions to boost outlet's sales. Crew members will also carry out food and drink orders preparation, support the kitchen crew, as well as in-charge of sanitizing food preparation areas and cleaning duties.

Job Description

• Serving pastry & drink to customers table
• Inform customers of current & upcoming promotions
• Provide suggestive selling accordingly to customers interest
• Cashiering duties
• Ensure cleanliness of the shop at all times
• All other ad-hoc duties given by Management

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC in any field.
• Preferably Entry Level specialized in Food/Beverage/Restaurant Service or equivalent.
• Energetic Team Player
• Candidates who can start immediately preferred

Summary of role requirements:

• Flexible hours available
• Expected salary: $10 - $11 per hour

Duties and Responsibilities

• Early-risk marriage support (minor and transnational couples, divorce support and family & marital counselling)
• To offer group work and other interventions to families facing challenges; and to work with relevant partners to promote the welfare of the clients
• Proficient in various counselling approaches (e.g., systemic) and tools to help with clients' concerns
• Deliver clinical supervision for staff's professional development
• Manage the budget and statistics monthly

Requirement:

• Master in Counselling
• At least 5 years of relevant work experiences

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Duties and Responsibilities

• Early-risk marriage support (minor and transnational couples, divorce support and family & marital counselling)
• To offer group work and other interventions to families facing challenges; and to work with relevant partners to promote the welfare of the clients
• Proficient in various counselling approaches (e.g., systemic) and tools to help with clients' concerns
• Deliver clinical supervision for staff's professional development
• Manage the budget and statistics monthly

Requirement:

• Master in Counselling
• At least 5 years of relevant work experiences

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manages a variety of interventions, programs, and community development projects within the field of social work.
• Leads and guides multidisciplinary teams in the thorough evaluation of casework and group work, ensuring comprehensive and effective outcomes.
• Coordinates and oversees the implementation of strategic community development initiatives, diverse programs, and impactful research endeavors aimed at enhancing social welfare.
• Provides mentorship and steadfast support to fellow social workers, fostering their professional growth and ensuring the highest standards of practice.
• Actively collaborates with external agencies and ministries, forging partnerships and alliances to advance collective goals and initiatives in social services.

Job Requirement:

• Possession of a Degree or Master's in Social Work.
• Demonstrated prior supervisory skills, including experience in managing and guiding teams.
• Ability to effectively lead a team of at least four members, ensuring cohesion, productivity, and professional development within the team.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Summary

As a Senior Human Resource Manager in the Healthcare/Social Service sector, you will play a pivotal role in aligning human capital strategies with organizational goals. Your responsibilities will span from recruitment and talent management to employee relations and compliance within the unique context of healthcare or social service environments. You will be instrumental in fostering a positive workplace culture, ensuring regulatory compliance, and driving initiatives to attract, retain, and develop top talent.

Key Responsibilities:

1. Talent Acquisition:Develop and implement recruitment strategies to attract qualified professionals, including physicians, nurses, social workers, therapists, and administrative staff.
   Collaborate with department heads to forecast staffing needs and plan recruitment initiatives accordingly.
   Oversee the recruitment process, from job posting to candidate selection, ensuring a smooth and efficient experience for both candidates and hiring managers.
   Utilize innovative sourcing methods, such as social media recruitment, networking events, and partnerships with educational institutions.
   
2. Employee Relations and Engagement:Serve as a trusted advisor and mediator in employee relations matters, fostering a positive and inclusive work environment.
   Implement strategies to boost employee morale, satisfaction, and retention.
   Lead initiatives to recognize and reward employee contributions and achievements.
   Address employee concerns and conflicts promptly and impartially, promoting open communication and resolution.
   
3. Performance Management and Development:Develop and implement performance management systems to evaluate employee performance and facilitate professional growth.
   Provide guidance and support to managers in conducting performance evaluations, setting goals, and creating development plans.
   Identify training and development needs across the organization and coordinate relevant programs and initiatives.
   Foster a culture of continuous learning and skill enhancement to support employee career advancement.
   
4. Compliance and Regulatory Affairs:Stay abreast of relevant laws, regulations, and industry standards pertaining to healthcare or social service employment practices.
   Ensure compliance with federal, state, and local employment laws, including those related to equal employment opportunity, wage and hour, and workplace safety.
   Develop and implement policies and procedures to maintain compliance and mitigate legal risks.
   Conduct regular audits and assessments to monitor compliance and address any identified issues proactively.
   
5. Strategic Planning and Leadership:Collaborate with senior leadership to develop and execute human resource strategies aligned with organizational goals and objectives.
   Provide insights and recommendations on workforce planning, organizational structure, and talent management strategies.
   Participate in strategic planning sessions and contribute to the development of long-term business plans.
   Lead and mentor a team of HR professionals, fostering their growth and development.
   

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field; Master's degree preferred.
• Relevant experiences in Healthcare / Social Service Preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599