Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $2000 - $3800 (depend of experience)

Responsibilities:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in manufacturing
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirement:

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits）
• Years of hand on troubleshooting experience
• Customer support experience
• Local driving licence is a plus

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Raise incidents, service request and change request for related IT service and Mobile devices,

• and its reporting

• Undertake change coordinator role to route Incidents/SR/CR to relevant parties

• Follow-up of Incidents/SR/CR raised till closure

• Renew and update maintenance and service contracts info

• Identify and apply measures to ensure appropriate actions are taken during onboarding and off

• boarding process of users

• Perform review of user accounts reports and submission

• Consolidate data for security report submission

• Provide ad-hoc report when required

• Manage VoIP admin matters like assigning extension numbers

• Respond promptly to requests raised by requestors

• Provide timely status updates to relevant parties, including service desk and liaising with

• hardware vendors

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task

Applicants who are keen to apply, pls send your resume to :

[email protected]

Position Summary Statement:

Responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet.

The Food Service Crew Leader reports to the Supervisor.

Primary Responsibilities:

• To ensure that mis-en place/side station is all set up with food items, non-food items such as crockery and chinaware before the shift commences.
• To replenish supplies and linen as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings before the shift commences.
• To meet, greet and lead guests to their seats.
• To take food and beverage orders and serve them.
• To clear and remove soiled dishes, and bring them to the dish washing area.
• To present bills to diners, collect payment and give to the cashier, return change or credit card to diners.
• To reset tables after use.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

We are searching for an experienced, talented, and customer obsessed senior leader to come join our fast-growing and exciting global team as Principal, Customer Experience & Business Trends. In this role, you will be responsible for identifying and delivering emerging customer experience insights, partnering with senior business and technical leaders across the company, building high visibility inspection mechanisms, and ensuring Amazon is providing the best possible customer experience.

The successful leader will have a strong track record of looking around corners, delivering solid analysis and making real world impact. In this role, you will design roadmap and deliver insights that influence strategic decisions around the world, and engage with senior leaders worldwide (with a focus in APAC) to align on priorities. You will excel at earning trust from our most senior leaders, communicating multi-faceted findings clearly, and using data and sound business judgment to drive and influence strategic decisions.

You will work with a team in Asia and the US, and be effective in understanding business, technology, and customer needs. You will experiment with, build, and implement innovative approaches to generate new insights. You will work cross-functionally and will share and drive best practices across the broader organization. You will set a bold direction and be accountable to deliver, and contribute to a high-performing culture.

Key job responsibilities
-Surface key emerging customer trends that Amazon should be thinking about now to better serve our customers
-Build strong relationships with senior leaders and other key stakeholders, enabling your team to effectively engage across all of our diverse businesses (e.g., AWS, Consumer, Advertising, Alexa, Games)
-Champion bold ideas on how to evolve and grow the analytical capabilities and mechanism
-Partner with internal tech and business team to refine and iterate on ideas, influencing strategic plans
-Drive and influence key business decisions across the company on regular basis
-Partner with external entities to drive projects forward
-Establish mechanisms to inspect, report, and inspire on customer experience improvements across Amazon

About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

This role is based in Singapore.

Basic qualifications

• 10+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

about the company

Our client is a leading global manufacturer and provider of commercial vehicle solutions with strong presence in many countries around the world. This automotive leader is now looking for a Service Sales Executive to join their team in line with their expansion.

about the job

• Responsible for managing the service agreement sales and expanding customer segments
• Actively promote the Service Agreement business for long term growth, such as Accident Claims, Service Agreement and Telematics
• Overall processing and assessment of accident claims for customers
• Serve customers promptly and guide customers through the accident claim process
• Represent customers to prepare and submit estimation in repair cost
• Conduct inspection of any damage via arrangement with surveyors and settle repair costs
• Coordinate and administer paperwork and invoicing of the repairs to customers and insurers
• Responsible for Dynafleet Sales according to the KPI set
• Actively ensure prompt reporting and collection of AR

job requirement

• Degree/Diploma in Business Studies/Technical/Computer systems or similar
• Automotive sales experience
• Handle accident / warranty claims will be a big plus
• Willing to work in the West (transport pick up provided)

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

• Assist manager with activities and programs
• Provide pre and post sales support related to product, promotions ad services
• Resolve customer's complain through service recovery
• Instill customer loyalty and retention through follow up calls
• Other ad-hoc duties assigned by the manager

Requirements

• O Level & above
• At least 1 year(s) of working experience in the related field is required for this position.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: AITL).

Job Code: AITL

EA Reg No: R24122032 (Leo Ai Ting Amy)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working days and hours: 5 days, 8.45am-6.15pm

Location: Macpherson

Salary: $2200 – $2800 (Depending on experience)

Company Background

Incorporated in 1968, As a trading company supplying Marine and Horticultural Equipment and Accessories, with especially long-term business link ages in Southeast Asian regions. With the acquisition of distributorship and dealership of premium brands from USA, Germany, Sweden, Japan and Taiwan, we have established ourselves as an integrated solutions provider that cater to the diverse needs of the Landscape, Pest Management and Cleaning Industry. In additional to equipment sales, we also provide after-sales service, product training as well as repair and maintenance services.

Job Description

• Perform Pre-Delivery Inspection and assembly works; repair, service and test machine/engine as per work instructions.

• Assist the Senior Technician in repair, overhaul, reconditioning, testing and troubleshooting of machines, engines, ride on mower and assemblies according to manufacturer’s specifications and report any discrepancies to superior.

• Generate service reports for repairs per work instructions.

• Perform on-site repairs at customer sites where necessary.

• Perform good housekeeping, maintain cleanliness and upkeep of work area to ensure a neat, clean and safe work environment.

Requirements

• Possess a minimum GCE ‘N’ Level Certificate and NTC2/3 certification

• Has at least 1 to 2 years of relevant experience in automotive industry or mechanical repair

• Electronics / Electrical works (circuit boards, wiring / cabling) experience

• Possess basic computer literacy (MS word, excel)

• Able to carry heavy load up to 15kg

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Somerset
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Handle phone calls from customers
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 7am - 6pm / 930am - 830pm (Rotate shift , 1 hr break time)
Salary: $2000 - $2400
Location: Near to Raffles Place MRT

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package: Basic - $1,600 - $2,000 + Allowance + AWS + Variable Bonus | Gross Monthly Salary: min. $2,200
• Working Location: Pasir Ris
• Working days: Mon-Fri 8:30am-5:30pm | OT to be paid if work on Sat (not compulsory)

Job Scope:

• Perform abatement system (scrubber) Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment - clean room or subfab in semiconductor factory.

Job Requirement:

• Higher Nitec certificate: Preferably in electrical, mechanical or technical background.
• Training provided.

Interested candidate may contact me and send your resume via WhatsApp or Email:
https://wa.me/6589458859 (Jean) | [email protected]

PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.

PS: No Charges will be incurred by Candidates for any service rendered.

#SCR-jean-tan

Tan Tze Ying (Jean) | Reg No. R24121620
The Supreme HR Advisory Pte Ltd | EA No. 14C7279

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Location: PLQ x2; Raffles Place x3

1-month completion bonus

May be rotated amongst the different Service Centres

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time.
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time.
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners.
• Provide excellent customer service experience.
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks.
• Highlight any potential concerns/risks and proactively shares best risk management practices.
• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such as assisting Digital Comms and Call Centre.
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

As the Escalation and Expert Center Specialist,and with a wealth of Waters scientific instrumentation technical knowledge, you will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face; they embody the Waters corporate identity in appearance, demeanor, values and ethics. Escalation and Expert Centre personnel are key organizational people who help our customers in resolving any issues as quickly and efficiently as possible. They have a strong positive influence on our internal and external customers and provide an exceptional customer experience to them at every touch point. Specifically, to our external customers they deliver fast solutions even to complicated problems and in many cases with their strong ability and capabilities without dispatching an engineer to site.

Internally the role has a knowledge sharing scope to influence and motivate teams of engineers in delivering world class service to our customers. Field-based support teams will revert to our Expert Centre colleagues in difficult Technical situations (escalations) who in turn will liaise with multiple stakeholders within the Waters organization to ensure customer and staff success. The teams function and its’ people’s goal is to ensure excellent service standards, respond efficiently to direct and indirect customer inquiries and maintain the highest levels of customer relationships and satisfaction leading to an overall differentiated Customer Experience.

Job Requirements:

• Manage Level 2 Hardware Escalations from entire APAC region.
• Manage incoming Web Requests, email and phone lines for technical queries.
• Manage the customer journey from the logging of a corrective call to successful completion, setting expectations and delivering an exceptional customer experience throughout.
• Work in partnership with Waters field service engineers and Waters support teams to quickly resolve customer issues and maximise customer satisfaction.
• Quick and effective resolution of customers queries resolving the maximum possible number of customer issues remotely.
• Actively participate in Waters Internal Escalation calls and meetings, keeping customers well informed of progress.
• Utilise, promote and contribute to Waters tools, such a Waters Knowledge Base and ‘How to Video’s’.
• Provide customers with high quality technical advice and direction, working closely and acting as a point person with Waters Global Service Support [GSS].
• Practice commercial awareness to position billable and plan solutions to our customer to drive their success.
• Carry out site work such as PM visits installations, support and product training sessions to maintain Skill Sets.
• Maintain Customer call tracking database in accordance with Company Policy.
• Drive internal and Customer KPI's to best in class standard.
• 3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, Waters product suite experience REQUIRED (LC, LC/MS, HPLC/UPLC, Informatics).

As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;

• Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji Offices
• Establish project delivery standards and tracking policies and procedures that optimize the customer experience
• You will be customers’ Primary point of contact
• Customer Success Manager/Executive may gather feedback from their customers, study other customer success programs and analyze customers need to identify the best practices
• Customer Success Manager/Executive must establish policies the entire staff can adhere to so all customers receive the same quality of service
• Customer Success Manager/Executive must be well versed with company’s products
• You may be called upon to provide technical support to customers or to provide training on their products
• You may even require to help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans
• The Customer Success Manager/Executive will focus on educating our customers on the flexibility and capabilities of their software or products so customers are encouraged to continue using our services
• Regular communication with customers on our products new features
• Make our customers successful! Promote the Company’s services (enhancements / updates / new initiatives / maintenance) through the relationships you have nurtured

• Working Days: Monday - Friday
• Working Hours: 930am - 830pm (1 hr break time) *Flexible discuss
• Salary: $2000 - $2400
• Raffles Place / One North

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position Title : Customer Service (Order Admin)

• Working Location: Monday @ Amtech Building (Sin Ming Road), Tuesday to Friday (Airport)
• Working days: Monday to Friday (may be required to work on weekends and/or Public Holidays)
• Working Time: 9am to 6pm
• Salary Range: S$2,500 to S$3,000

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Process designated e-commerce platforms daily incoming transactions, documents and records using our in-house system. Support the end-to-end fulfillment of online orders and related process on a daily basis.
• Coordinate with logistics partners to ensure timely and accurate delivery of customer orders.
• Handle customer inquiries and resolve issues related to orders, shipments and returns in a professional and timely manner.
• Maintain accurate records of orders, shipments and inventory using in-house system.
• Other administrative duties, ad-hoc tasks projects as assigned.

Job Requirements

• Experience with online order fulfillment processes
• Basic computer skills such as data entry and email communication

Working days & hours: Mon-Fri 8:30am-5:30pm | OT to be paid if work on Sat (not compulsory)

Salary: Basic: $1,600 - $2,000 + Allowance + AWS + Variable Bonus

Gross Monthly Salary: min. $2,200

Working Location: Pasir Ris

Job Scope:

• Perform abatement system (scrubber)
• Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment - clean room or subfab in semiconductor factory.

Job Requirement:

• Higher Nitec certificate: Preferably in electrical, mechanical or technical background.
• Training provided.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Working Location: Monday @ Amtech Building (Sin Ming Road), Tuesday to Friday (Airport)
• Working days: Monday to Friday (may be required to work on weekends and/or Public Holidays)
• Working Time: 9am to 6pm
• Salary Range: S$2,500 to S$3,000

Job Description

• Process designated e-commerce platforms daily incoming transactions, documents and records using our in-house system. Support the end-to-end fulfillment of online orders and related process on a daily basis.
• Coordinate with logistics partners to ensure timely and accurate delivery of customer orders.
• Handle customer inquiries and resolve issues related to orders, shipments and returns in a professional and timely manner.
• Maintain accurate records of orders, shipments and inventory using in-house system.
• Other administrative duties, ad-hoc tasks projects as assigned.

Job Requirements

• Experience with online order fulfillment processes
• Basic computer skills such as data entry and email communication

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Raise incidents, service request and change request for related IT service and Mobile devices,and its reporting
• Undertake change coordinator role to route Incidents/SR/CR to relevant parties
• Follow-up of Incidents/SR/CR raised till closure
• Renew and update maintenance and service contracts info
• Identify and apply measures to ensure appropriate actions are taken during onboarding and off
• boarding process of users
• Perform review of user accounts reports and submission
• Consolidate data for security report submission
• Provide ad-hoc report when required
• Manage VoIP admin matters like assigning extension numbers
• Respond promptly to requests raised by requestors
• Provide timely status updates to relevant parties, including service desk and liaising with hardware vendors

Accountabilities, responsibilities, and main duties:

• Acquire a strong working knowledge of the organisation’s programmes, services, and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure a seamless client experience.
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate:

• Possesses at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• Expected to work shift hours and on weekends (3 weekdays and 2 weekends).
• Ability to liaise with English & Chinese speaking clients is essential.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Equipped with good mediation and persuasive skills.
• Positive, extroverted and outgoing personality.
• Outgoing personality with a professional disposition.

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Key Responsibilities:

• Conduct thorough due diligence on new and existing accounts, and clients to ensure compliance with regulatory requirements and internal policies
• Analyze and verify client information, documentation and financial transactions
• Identify and highlight any potential fraudulent transactions and inconsistencies
• Handle questions and provide support to internal and external counterparties, including agent banks
• Process client documentation, ensuring all necessary information is accurately captured and recorded
• Facilitate the submission of trades, ensuring timely and accurate execution
• Archive client documentation and trade records systematically and securely
• Reconcile monies and ensure all transactions are accurately reflected in client records
• Prepare and submit various administrative documents as required
• Assist in identifying areas of process improvement and implementing best practices
• Perform any ad hoc duties assigned, contributing to the overall efficiency and effectiveness of the department

Key Decisions Within the Role:

• Decisions/escalations are to be made on timely basis to ensure all request/transactions are executed accurately and in accordance to Service Level Agreement.

Requirements:

Experience

• Minimum 1 year of experience in financial operations
• Competency in Excel (preferred)

Education

• Academic: Diploma and above (preferred)

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.