• Position :Service Engineer - MARINE/NAVIGATION
• Location : Bukit Batok
• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)
• Salary(commensurate depending on experience) : Up to $5200 + AWS + Bonus + 14 Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.
• Duration : Perm
• Industry : Marine Navigation system -MNC

​Main Responsibilities

• Provide service and commissioning support for marine communication and navigational equipment locally and oversea.
• Provide advisory and coordinate work carried out by shipyards or contractor.
• Taking ownership and responsibility on assigned projects or service jobs, ensuring their adherence toward company standards.

Requirements:

• Min ITE certificate/ Diploma in electrical/electronic engineering
• Minimum 2 years experience in trouble shooting of Marine Navigation and Communication Equipment.
• Experience in Radar and Ecdis system will be advantage.
• Able to work independently with minimum supervision
• Require to work overtime and travel overseas within short notice

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

• Position: Customer Service Officer (Patient Service)-SIMPLE DUTIES
• Location: Bukit Merah - 4 bus stops from Redhill MRT
• Working hours: 5 days, Monday to Friday (9.00am to 6.00pm
• Salary (commensurate on experience): Up to $3200 + AWS + Dental + Medical (cap at $750 per year)
• Duration: Permanent
• Industry: Nursing home

​

Main Responsibilities:

• Receive, answer and transfer calls.
• Take down messages if the recipient is unable to take the call
• Attend to visitors ad handle inquiries
• Manage the auto-gate intercom system
• Manage the public address system
• Open the letter box every day
• Re-direct incoming and outgoing mails/faxes
• Maintain a good filing system and records.
• Handle admission or discharge of residents.
• Collection of payment
• Monthly billing
• Issuing of invoices and receipts
• Date entry and administrative work
• Handle clients feedback

Requirements:

• Qualification: Diploma in Business or Equivalent
• Prior working in a nursing home
• Bilingual in English and Mandarin/Malay to communicate with Chinese/Malay clients who can only speak mandarin.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Responsibilities:

• Provide excellent customer service to our customers and meticulous administrative support in Appointment Services section
• Responsible for managing appointment requests and other appointment related enquiries (e.g. prescription requests) received via phone, faxes and emails
• Meet quality standards and achieve department KPIs on a monthly basis

Requirements:

• Minimum ‘N’ Level qualification
• A customer-oriented team player with good interpersonal skills
• Relevant work experience in call centre, healthcare, hospitality or service industries will be an advantage
• Position is hired under SingHealth (CGH) Call Centre

Working Schedule:

· Mon – Fri : (5-day work week)

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position: Sales Admin (Sales Coordinator/Customer Service)
• Location: Jurong East (walking distance from MRT)
• Working Hours: Monday to Friday (8.30am - 5.30pm)
• Salary (commensurate with experience): Up to $3,200 + Performance Bonus (Up to 3 Months)
• Duration: Permanent
• Industry: Manufacturing

Main Responsibilities:

• Attend to customers’ enquiries & daily quotations
• Co-ordinate sales requests such as checking stock availability and delivery schedules
• Preparation of quotation, sales orders, purchase orders, delivery orders etc
• Coordination between customer and suppliers
• Provide assistance to sales teams in daily operations and administrative work
• Any other ad-hoc duties as assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least GCE ‘O’ Level or equivalent
• Minimum 2 years of relevant working experience

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

The incumbent requires to have in-depth understanding of both the technical expertise and leadership skills to manage a diverse work force. Incumbent will oversee the day-to-day technical and maintenance aspects of ensuring safety and optimal functionality of the facilities. Incumbent will also be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Areas of responsibilities:

1. Technical Systems Management:

• Manage installation, testing and adjustment of facilities and related systems to ensure compliance with required specifications.
• Supervise, operate, and maintain all technical systems including water filtration, circulation, water temperature, and chemical treatment systems.
• Ensure compliance with safety regulations and industry standards for water quality and equipment operation.

2. Projects Management:

• Develop and oversee project schedules, budgetary requirements, and submission for approvals requirements.

3. Team Leadership:

• Manage a team of technicians, mechanics, and other technical staff.
• Ensure proper coverage for daily operations as well as even distribution of work during lull and peak periods.
• Keep abreast of industry advancements and make recommendations of new technologies into waterpark operations where applicable, especially pertaining to Environmental, Social and Governance (ESG).

4. Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program (PMP) for all equipment and facilities of the park to minimize downtime and extend the life of assets and environment.
• Schedule routine inspections and maintenance tasks for rides, pumps, filtration systems, and other technical components.

5. Emergency Response:

• Establish and oversee emergency response protocols including but not limited to a Risk Assessment for technical malfunctions, equipment failures and/or electrical downtime.
• Coordinate with relevant authorities and/or parties to ensure a swift and effective response to any such emergencies.

6. Budget Management:

• Collaborate with the management team to develop and manage the technical services budget, ensuring cost-effectiveness and efficient resource allocation.

7. Compliance and Regulations:

• Key personnel in liaison with relevant authorities for all types of inspections and/or approvals, ensuring the technical systems and the structures comply with local, state, and federal regulations.

8. Vendor and Contractor Relations:

• Manage relationships with external vendors, suppliers, and contractors providing technical services or equipment to the park without compromising on integrity.
• Negotiate contracts, oversee service agreements, and evaluate the performance of third-party service providers.

9. Documentation and Reporting:

• Maintain detailed records of maintenance activities, repairs, inspections, manuals and drawings, etc.

Requirements:

• Degree in Engineering or construction management
• Minimum 5 years of experience in technical services, construction or maintenance with significant experience in design, specification, implementation, testing and commissioning of industrial systems
• Diploma in Engineering is acceptable with minimum 10 years of related experience indicated above
• Able to work on weekends/public holiday when required
• Experience in managing a team of technicians
• Good communication skills

• Position : Service Technician (Electrical/Electronic/Mechanical)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3500 + VB + Transport + Service Commission + OT pay + Mobile allowance
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provide efficient after-sales technical services, trouble-shooting, maintenance and Installation on company & range of home kitchen products at various
• customers location island-wide
• Keep sufficient stock levels of maintenance parts in personal vehicle
• Conduct basic user-training to customers
• Prepare and explain after-service reports to customers
• Represent the Company in a professional manner as a frontline staff
• Work as a team with internal and external co-workers
• Take follow-up action on outstanding issues, in a timely manner
• Provide all the necessary service and assistance

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others) or equivalent.
• Experience in Gas water heater or with Gas Service Worker License (LGSW) an added advantage
• Possess Class 3 Driving license is a must -company vehicle can drive home after probation
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : Service Technician -Mechanical/Pumps
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $3700 + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Permanent
• Industry : Manufacturers of vacuum pumps, blowers and compressors

Main Responsibilities:

• Perform the duty to repair and overhaul all pumps
• Perform hands-on on-site troubleshooting, service and minor repairs.
• Packing and verification of incoming shipment.
• Maintenance of workshop machines and equipment.
• Ability to use Internal t System to source for technical information relating to pumps product and systems

Requirements:

• 2 to 3 years of working experience in pumps or industrial equipment will be preferred.
• Possess a good attitude towards troubleshooting mechanical related faults and creating a viable solution.
• Dynamic, self-driven, motivated and most importantly, a hardworking individual with an attitude to learn and advance

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

As a Customer Service Officer, you will be responsible for ensuring that 1st level customer queries are managed within stipulated resolution times. Being the first point of contact at times, your role is pivotal in upholding our values for customer centricity. You will provide our customers with ideal outcomes, patiently attending to them, resolving queries and exceeding their expectations where possible.

Key responsibilities include

Manage customer query and feedback through the following channels;

1. Motor Customer Inbox – Respond to queries on Motor policy servicing, claim matters and administration
2. Incident Case Management – Attend to and resolve escalated cases from various business units or sections and manage problem escalations to the appropriate support groups
3. Document administration and follow-up with customers on feedback
4. Provide best advice to manage customer transactions in a timely manner
5. Any other ad-hoc tasks as required by Management

Qualifications & Aptitude

• Degree or Diploma holder in any discipline with at least 2 years of Customer Service experience in a similar setting (Candidates with previous work experience in Motor Insurance are preferred)
• Be able to work from home (WFH) or be cross-deployed when necessary
• Customer service oriented and problem-solving skills
• Positive attitude, detail-minded and self-motivated
• Good working knowledge of Microsoft Office (MS Excel, Word & PowerPoint)
• Successful applicants will be required to obtain relevant insurance qualifications (BCP, PGI and ComGI

• Position : Customer Support Officer (Ecommerce Platform) – Up to $3700 - EAST – Changi Business Park
• Location : East – Changi Business Park Crescent (2 Bus Stops From Expo MRT Station)
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $3700 + Variable Bonus + Up to 14 Days Annual Leaves + Medical Coverage Of Up to $400
• Duration : Permanent
• Industry : Service Provider

Main Responsibilities:

• Provide first level customer support and services on how to use the e-commerce platform
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Bridge between technical team and customers to communicate problems and solutions
• Perform daily & weekly operational processes on case logging, data handling and reporting
• Maintain accuracy and effectiveness of customer care knowledge base and business process document
• Provide training to the new customers if needed
• Other administrative duties assigned by superior

Requirements:

• Diploma or equivalent in any discipline with minimum 1 year working experience in a customer services environment.
• Knowledge and experiences in e-Commerce would be advantageous

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

JOB DESCRIPTION

Skilled worker in charge of monitoring the operations and maintenance of OTSAW Products

ROLES AND RESPONSIBILITIES

• Monitor the operations of OTSAW Products
• Perform basic housekeeping and routine checks of OTSAW Products
• Provide the first response to any technical issues encountered by OTSAW Product
• Assist in attending to Tier 1 - Operations related issues via remote or on-site support
• Escalate higher level issue to superior for immediate advice and action whenever needed
• Prepare the Service Reports, Maintenance Report and other Operations related documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

SKILLS AND QUALIFICATIONS

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
• Proven work experience of at least 1 year in a technical industry
• Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Proficiency in using mechanical and electrical tools
• Knowledgeable in identifying basic mechanical parts and electrical components
• Familiarity in using computers and basic applications such as MS Word, Excel and Powerpoint
• Ability to work independently and remain professional under pressure
• Ability to clearly communicate with colleagues and end users

ADDITIONAL REQUIREMENT

• Physically fit to perform tasks involving lifting of heavy equipment and working in confined spaces
• Willing to travel locally in a short notice
• Comfortable to work in a shifting schedule
• Comfortable to work overtime as needed
• Willing to be deployed overseas as needed

Registration & Admission

· Perform accurate registration for Emergency Department patients

· Manage billing for patients including payment & deposit collection

· Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital

· Assist patients / NOK / general public on general enquiries over the counter or through telephone

· Any other duties assigned from time to time

Bed Management

· Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.

· Monitor and manage the bed waiting time for patients in order to meet the department’s Key Performance Indicator (KPI)

· Liaise with clinicians and inpatient nursing for bed related matters

· Generate daily report and information for dissemination to the relevant stakeholders.

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

Working Schedule:

· Must be able to perform 3 rotating shifts (including weekends and Public Holidays)

· 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position : Service Technician (Electrical/Electronic/Mechanical)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3500 + VB + Transport + Service Commission + OT pay + Mobile allowance
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provide efficient after-sales technical services, trouble-shooting, maintenance and Installation on company & range of home kitchen products at various
• customers location island-wide
• Keep sufficient stock levels of maintenance parts in personal vehicle
• Conduct basic user-training to customers
• Prepare and explain after-service reports to customers
• Represent the Company in a professional manner as a frontline staff
• Work as a team with internal and external co-workers
• Take follow-up action on outstanding issues, in a timely manner
• Provide all the necessary service and assistance

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others) or equivalent.
• Experience in Gas water heater or with Gas Service Worker License (LGSW) an added advantage
• Possess Class 3 Driving license is a must -company vehicle can drive home after probation
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Roles & Responsibilities

As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce platforms and work closely with the marketing and sales teams to ensure customer satisfaction. If you have a passion and enjoy working in a fast-paced environment, then this job may be the perfect fit for you.

• Respond to customer inquiries and resolve their issues via chat system.
• Assist customers with placing orders, tracking shipments, and processing returns/refund/exchange.
• Provide product information and recommendations to customers.
• Collaborate with other departments, such as shipping, billing &etc, to ensure timely and accurate order fulfillment.
• Maintain accurate records of customer interactions and transactions.
• Identify and escalate complex issues to senior representatives or supervisors.
• Stay up to date with product knowledge and industry trends to provide excellent customer service.
• Meet and exceed customer satisfaction goals and performance metrics.
• Continuously improve customer service processes and procedures.

Requirements

• Minimum Diploma holder or (No qualification candidate who had at least 2 years working expirence with E-COMMERCE )
• Prior Ecommerce Customer Service experience
• Excellent phone/email communication skills
• Ability to handle high volume customer interactions
• Strong problem-solving and decision-making abilities
• Effective time management skills
• Ability to multitask and prioritize tasks
• Detail-oriented and accurate data entry
• Experience with CRM and ticketing systems
• Familiarity with Ecommerce platforms and order workflows
• Able to work in a fast-changing environment and multi-task.

What’s In It For You:

• On job training provided
• Good learning environment on the working of e-commerce
• Valuable skills that are transferrable
• Work area will be located at Tampines- Walking distance to Tampines Hub/Tampines Safra
• 5.5 days work week (9 hours with 1-hour break, meals, and transport allowance is provided)

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week including weekends
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

[What you will be working on]

• Overseeing the delivery of the critical infrastructure services such as server compute; network; and data centre services.

• Managing multiple IT infrastructure projects, from design; project planning; procurement; to project completion

• Supporting business users and the application team in their digital initiatives.

• Planning, designing, assessing and implementing new technology platforms.

• Assist in managing IT Core infrastructure budget and handling financial procurement activities

• IT vendor management.

• Ensuring all documentations are up-to-date.

• Performing periodic review and improvement of system capacity; system performance; access control; risks; compliance; and processes.

• Planning and executing business continuity plan, including disaster recovery.

• Acting as 3rd level support for infrastructure-related cases.

• Working with EDB’s Overseas Offices to provide 24x7 IT services 

[What we are looking for]

To meet the challenges of this role, you must have/be:

• At least 5 years’ experience in managing and leading the projects on two or more of the following:

• Plan, Design and Implement of WAN/LAN Campus Networks for 1000 staff.

• Setup, configuration and maintenance of Microsoft platforms: such as Windows Servers, SQL Server, Hyper-V, SharePoint, TFS, SCCM and Active Directory Management

• Setup, configuration and maintenance of Storage and backup systems

At least 5 years experience in managing and leading IT Operations teams involving:

• Change Management

• Incident Management

• Problem Management

• Inventory Management

• Security and Patch Management

Experience with the following:

• Cloud Technologies

• Database and Storage Systems

• Next Generation Firewalls (NGFW)

• LAN and WAN networks (including Wifi )

• General Datacenter Technologies 

Experience on the following would be advantageous:

• Amazon Web Services or Microsoft Azure.

• Cisco Networking.

• Palo Alto, Checkpoint or Fortinet NGFWs

• MSSQL database

• Writing and maintaining PowerShell or Python scripting for administration purposes

In addition to the above, you will require:

• Bachelor’s degree in Information Technology or equivalent.

• Strong leadership and interpersonal skills, with the ability to collaborate effectively with diverse groups of stakeholders.

•  Proficient in written and spoken communication skills.

• Proactive, self-motivated, and capable of working independently when necessary, with a focus on prioritizing tasks in a fast-paced environment.

• Possession of the following certifications would be advantageous.

• CITPM / PMP certification

• CCNP certification

• Microsoft Certified Solutions Expert (MCSE) certification

• AWS or AZURE professional certification

• ITIL v4

• Only Singaporeans may apply

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

Job Summary

• Work closely with Centre Manager/ Mobile Medical Services Manager in the provision of frontline counter services to patients in medical centres or mobile medical services events.
• Assist patients to verify their service requirement, managing patient queues, handle enquiries and to provide administrative support to the Centre Manager and Resident Physician.

Job Description

Registration

• Responsible for reception of all appointment and walk-in patients at the medical centre or mobile medical services event.
• Responsible for accurate appointment scheduling / booking and registration for patients accurately via clinic system including updating of patient’s personal particulars such as email, mailing address and contact number.
• Ensure patients’ identifiers are verified for all patients when handling patient registration, which includes the verification of tests/procedures ordered by doctors.
• Ensure that relevant instructions are communicated effectively to patients prior to their tests/procedures.
• Ensure relevant Authorization Forms are filled in accurately with patients’ endorsement and approval.
• Ensure accurate application of promotions and discount vouchers appropriately and to validate its utilization via the clinic system.
• Adhere to policy and standard operating procedures.

Cashiering and Medical Records Management

• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.Collect basic bio-data (e.g. visual acuity, near/distant, colour vision, wt, ht, BMI, etc.).
• Accurate and meticulous in performing cashiering duty when assigned.
• When assigned, to ensure the timely dispatching of medical reports, proper records and documentation of courier services in line with PDPA requirements.
• Tally and check end of day collection and supporting documents.

Service Excellence

• Ensure a high standard of professional service to clients, meeting customer service and quality KPIs as determined by the department.
• Proactively identify customer’s needs and sustain a culture of service excellence within the organisation.
• Work collaboratively and effectively with other teams within the medical centre and/or mobile medical services event to contribute to the performance of the team.
• Follow up and support reporting officer in handling patient relation issues.

Equipment, Supplies, and Maintenance

• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.
• Responsible for keeping inventory of office equipment and their maintenance, including ensuring there are sustainable supplies of stationery and other consumables.

Others

• Keep self-informed and up to date on product and services offered across the organisation.
• Attend training as assigned by Centre Manager/ Mobile Medical Services Manager
• Able to be deployed to other medical centres including supporting of Community Health Day and MMS events when necessary.
• Guides and if needed escorts patients to various stations as and when required.
• Any other tasks assigned by the Centre/ Mobile Services Manager.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

• Position: Customer Service/Sales Admin Assistant (Junior Role) - Up to $3000 + AWS
• Location: Lower Delta Road (2 Bus Stops from Tiong Bahru MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm AND 1 Saturday per month Half Day
• Salary (commensurate with experience): Up to $3,000 + AWS + Medical Benefits + 14 Days Annual Leave
• Duration: Permanent
• Industry: Civil Engineering

Responsibilities:

• Prepare quotations and do follow up with customers
• Liaise with Sales and Site Inspectors on the needs of the customers
• Maintain and file documents records
• Handle general call enquiries
• Maintain customer database record
• Perform purchasing roles
• Assist in sourcing of product Any other ad hoc duties assigned

Requirements:

• Minimum Nitec in relevant studies
• Must be able to work in a fast pace environment
• Must be proficient in Microsoft Office, Outlook etc
• All with relevant experience welcome to apply

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684