We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Dec 2023.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Scope

1) Perform import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma/Degree in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experience

No Experience are welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are looking for Contract - Long Term Patient Service Specialist to be outsourced to our clients.

Job Description:

• Handle front desk works including answering phone calls, registration of patients, dispensing of drugs and collection of payment
• Provide Administrative support and scheduling appointments for patients
• Assist Doctors with minor procedure when required
• Maintain clinic's cleanliness and hygiene at all times
• Assist in maintaining and restocking inventory/supplies
• Any other ad-hoc duties as assigned

Requirements:

• Min N/O/A Lvl
• Able to commit to the working hrs
• Proficient in MS Office/Excel/Word

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

Technical Support

• Be the first contact point to provide technical support to ensure exams delivery, especially for computer-based test.
• Support operation teams by ensuring systems and devices which are used for exams purposes are compliant, working properly.
• Lead to establish best practice in providing technical support for Computer-Based Test delivery, and implement the best practice in countries to improve operational efficiency.
• Monitor venue provider tech performance, analyse the root cause of tech incident to mitigate technical risks.
• Provides technical assistance leading up to and during Computer-Based / Paper-Based test delivery, including venue sourcing, venue set up, test day delivery and post-test activities.
• Support exams new products rollout and act as the first contact point to be able to resolve technical issues in a timely manner.
• Log and report technical incidents of exams products, make improvement plan and take actions to mitigate technical incidents in exams delivery.
• Lifecycle management of devices used in exams delivery and ensure technical readiness of equipment and connectivity at test venues.
• Work with the operation team to deliver venue provider and venue staff training, particularly in system operation, including to design the proper training materials and online quizzes based on the business or operation model.
• Occasional work travel according to business needs.

Risk & Compliance

• Work with the operation team to ensure that digital systems and CBT systems are compliant with QCA and Exams delivery guidelines, including making technical mitigation plans to minimize known technical risks and implementing the plan to improve operation efficiency.
• Establish best practices in supporting CBT exam delivery from the technical perspective to ensure all relevant test activities have complied.

Relationship & People management

• Be the point of contact person to local IT service vendor, proactively work with operation team, IT service vendor, and venue technician to deliver exams smoothly.
• Manage ITSD team for Thailand, Malaysia, Singapore and Vietnam, allocate support resources based on actual needs either in a remote way or onsite support to fulfil operation or business requiremets.
• Cooperate with Global Information Service team, regional team and local IT colleagues to implement technical changes.

Job Requirements:

• Bachelor's Degree or equivalent
• Excellent computer skills, solid knowledge of hardware, software, network
• Understanding and experience of risk and compliance management
• Have experiences in support end-user to resolve technical issues.
• IT Skills (Troubleshooting in hardware and software, Solid knowledge in network, computer, operating systems)
• Experience of supporting on delivery of computer-based exams (desirable)
• Troubleshooting experiences of hardware, software and network devices (desirable)

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

• Demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients.
• Handle the registration of patients' visits, appointment scheduling, collection of payments, and provide financial counselling.
• Handle the administration of patients' records and assist doctors with patient's medical reviews in the consultation rooms.

Requirements

• Min GCE A'Level or Diploma in any disciplien
• Able to multi-task and work in a fast-paced and dynamic environment
• A team player with good interpersonal communication skills
• Experience in frontline customer service is preferred
• Proficiency in computer application

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Primary Responsibilities

• Analyze, determine and concur on in-house quality procedures, standards and specifications
• Assess guest requirement and ensuring that guests expectations are met
• Investigate and set standards for quality, health and safety
• Establish standards, procedures and systems to support the service and training program
• Assist Operation Managers in the development and implementation of on-going training, in addition to monthly training calendars to meet specific departmental needs
• Identify training needs or gaps and implement solutions to maximize results to positively impact the Hotels productivity and performance
• Conduct and track regular internal audits to evaluate the effectiveness of training initiatives in meeting our business objectives, in addition to providing recommendations for improvements
• Conduct Hotels specific training courses (i.e. Suggestive Selling, Product Training, Service Standards, Guest Experience, etc.)
• Ensure compliance with all safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the company’s health and safety program
• Act as a catalyst for change and improvement in performance and quality

Requirements

• Degree in Hospitality or Hotel Management with minimum 3 years of training experience in a global hospitality chain
• Advanced Certificate in Training & Assessment (ACTA) is preferred or equivalent Training qualifications
• Experience in conducting and delivering stand-up training programs, applicable and appropriate to the needs of the business
• Possess good cross-cultural awareness / sensitivity and strong interpersonal skills with an international mindset to facilitate effective working across diverse cultures and different levels of the organization
• Proficiency with the use of Microsoft Office tools
• A team player with strong business acumen, resourceful and results driven
• Adaptable to a fast-paced and dynamic work environment

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

• Perform order processing and coordination activities
• Customer communication
• Order coordination and execution incl. stock verification and coordination in SAP
• Order entry in SAP
• Shipping document coordination and dispatch
• Shipment follow-up and customer information
• Invoice creation
• Receivables follow-up
• Credit and debit note generation
• Liaising with third party logistics provider and plant for shipment coordination and monitoring of shipment schedule
• Complaint processing via SAP
• Interact on a regular basis with internal interfaces from Sales & CSR, Supply Chain, Logistics, A/R, Credit Management departments to ensure effective business operation

Interested applicants may email resume to [email protected]

Jane Lui Jie'en (CEI Registration No: R1104482)

Recruit Express Pte Ltd (EA: 99C4599)

Job Description

• Industry/ Organization Type: Machinery manufacturer
• Position Title: Customer Service Executive (Electric Buggies)
• Working Location: West – Gul Circle
• Working Hours: 5 days (Mon to Fri: 8.30 am - 6 pm)
• Salary Package: Up to SGD 3200 + Transport Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and collaborating with the Service Manager, Sales Manager, and Service Technicians
• Customer Assistance: Providing attentive, courteous, and efficient assistance to customers renting or utilizing electric buggies. This includes addressing inquiries, providing guidance on usage, and ensuring a seamless experience throughout.
• Monthly Maintenance Planning: Create and organize the monthly maintenance plans and work order schedules for Service Technicians, ensuring efficient allocation of tasks.
• Preventive Maintenance Schedule (PMS): Track and plan the Preventive Maintenance Schedule for both new and existing customers, maintaining detailed records of all maintenance activities conducted.
• Documentation and Record-Keeping: Maintaining accurate records of rentals, usage, and any incidents. Managing paperwork, rental agreements, and documenting any damages or repairs.
• Coordinating the logistical aspects of electric buggy operations, including scheduling, maintenance, and repairs. Liaising with the maintenance team for timely servicing and resolving any operational issues promptly.
• Manage customer inquiries and quotations, handling communication effectively with customers and suppliers to facilitate smooth transactions.
• Handle incoming calls, draft outgoing emails, and prepare quotations as needed. Manage bookkeeping tasks and issue essential documents such as work orders, delivery orders, and purchase orders.
• Actively gathering customer feedback, analyzing trends, and suggesting improvements to enhance the overall customer experience. Implementing strategies to address customer concerns and improve service quality.
• Collaborating with cross-functional teams such as maintenance, administration, and management to streamline operations and address challenges proactively.
• Identifying opportunities to promote additional services, upgrades, or packages to enhance customer experience and increase revenue streams.

APPLY NOW!!!

• Min. higher NITEC
• Min. 2 years of working experience
• Have a Sense of Urgency: Being prepared to handle emergencies providing immediate assistance, and following established emergency protocols

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65942 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Description

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

Requirements

• Meticulous
• Good interpersonal and communication skills.
• Result oriented

Interested candidates, please submit your CV in MS Word format to [email protected]

Lee Jie Yao

EA License No: 06C4642

EA Reg No: R23118776

We regret that only shortlisted candidates will be notified.

Responsibilities

· Responsible for customer fulfillment satisfaction and responsible for feasible project delivery and contract fulfillment.

· Make and execute the Key-account customer service strategy. Develop targeted customer service strategies based on local business situations and customer requirements to ensure that the service strategies for Key-account customers can reach consensus within and around the team and build an ecosystem that matches industry service strategies.

· Understand customer pain points and requirements, explore and expand business opportunities, and design and provide service solutions that meet customer requirements.

· Participate in project strategy development, bidding, and negotiation, develop and implement the fulfillment & delivery strategies, mitigate fulfillment risks, and ensure project deliverability.

· Oversee and coordinate internal resources and ensure that the delivery and service quality meet the standards, and meet customer requirements for project delivery and network maintenance.

· Align with customers' strategies and organizations, and build high-performance service teams Integrate mainstream quality ecosystem resources (such as certified service provider / sub-contractor)

Job Requirements

· Bachelor's degree either in computer science, business administration, engineering, or a related discipline with an information technology focus;

· Self-initiative to take the responsibility of a task and learn new products/technologies

· The candidate shall be adaptable and flexible to the tasks or job scope being assigned.

· Internal training on product knowledge and on-the-job training will be provided.

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Working location: Islandwide, can be discussed further

Working hours: 10am - 9pm, 5 days work week

Attractive Remuneration (Basic + Commission)

Job description

• Registration of new and existing customers
• Answering phone calls and assist customers with their enquiries
• Scheduling of appointment for clients
• Dispensary of medicine
• Collection of payment
• General administrative duties of the clinic
• Basic housekeeping to maintain the cleanliness of the clinic
• Drive sales to meet targets
• Handle customer enquiries on promotions and leading clients to products
• Perform inventory replenishment as and when needed
• Other ad-hoc tasks as requested by Clinic Manager

Job Requirements

• At least 2-3 years of working experience in Beauty / Aesthetic Clinic/Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer
• Consultant & related field is required for this position
• Self-motivated and sales driven with a positive attitude
• Customer service and sales oriented
• Basic IT skill
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents
• Willing to work retail hours, weekends & public holidays

• Receive and acknowledge client emails and customer correspondence.

• Provide the client with a quotation and update the system with the quoted job.

• Initiate requisitions to suppliers and receive quotations in response.

• Follow up with the client to obtain a purchase order.

• Prepare quotations and dispatch them to the client.

• Record received orders in the system.

• Notify the logistics team to coordinate with the supplier for service/spares.

• Upon arranging service/spares, coordinate with agents to ensure timely delivery to the vessel.

• After completing the job, ensure the client receives the service report or Delivery Order (D.O), and obtain a signed copy from the vessel.

• Update the system to reflect the completion of the job.

Follow-ups

• Reach out to customers to address queries for quoted items without confirmed orders.

• Cancel unconfirmed queries upon client non-confirmation.

Job Descriptions:

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Period:

• 1 Year contract

Location:

• Kallang

Working Hours:

• Monday - Friday, 8am – 6pm
• Alternate Saturday, 8am -1pm

Salary:

• up to $2,700

Job Requirements:

• Minimum O level with 2 years of experience in contact centre or similar environment
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Bishan Community Club)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Roles and Responsibilities

• Assist clients with applications for benefits and entitlement programs
• Advocate for adequate, timely and cost-effective services
• Respond to any issues that occur during the delivery of services
• Assist clients with living independently in their own homes
• Schedule appointments for clients, answer phones and track clients’ service records
• Monitor the services being provided and stay up to date on any services being introduced or discontinued
• Evaluate the quality of all services and identify areas that need improvements

Requirement and Skills

• Prior working experience in multi-national company collaborating with stakeholders from different countries.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Creative ability to devise communication strategies with IT, especially web media and video means of communication.
• Good and collaborative attitude to work as a professional in a team.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Solid problem-solving and time-management abilities.

• S$2,800 Higher
• Career progression
• UK MNC
• Diploma & above in any related descipline
• Minimum 2 years experience in Customer Service

Our client who is focused on foodservice, the business comprises a mix of well-established leading and rapidly growing market positions is looking for suitable candidates to join their growing business as Customer Service Executive

RESPONSIBILITIES:

• Reports to the Customer Service Manager
• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Minimum diploma & above of relevant discipline
• Minimum 2 years of related experience preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)
• Good communication and negotiation skills
• Proactive in solving problems
• Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

OTHER INFORMATION:

• Location : Clementi
• Working hours : · Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm
• Salary: S$2,800 higher / Negotiable (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, Apply through this job application or,

Call your Friendly Consultant, Jessmond Delan (Reg. No: R1871814 ), at +65 6590 9918 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

HIGH OVERTIME PAYOUT ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 4pm

Salary

- Up to S$3,000 per month

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Choa Chu Kang)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

* 5 days work week

* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)

* Basic + Flexi Allowance + AWS + VB

* Location: Expo MRT (walking distance from MRT station)

* UK MNC company

* Permanent role

Our client is a UK MNC company who providing healthcare and security service to various industry

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• To be the first point of contact for members, end users, clients, service providers and colleagues
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Positively promote company to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 1-2 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Sales & Customer Service Executive [Up to $2600/Comms/AWS|5.5 days| Bright Hill]

Job info

• Monthly Salary: Up to $2600 + Comms + AWS
• Working days: Monday to Friday (9.00 am - 6.00pm), Saturday (9.00am to 1.00pm)
• Location: Bright Hill

Job description

• To manage customer satisfaction needs and requirements
• Develop marketing strategy for the company to achieve monthly sales targets
• Interact, engage and built a good relationship with customer
• To follow up with potential leads into sales
• Organize customer visits and conduct presentations regarding product and services
• Help in the preparation of quotation and invoice
• Help in follow up payment with customers

Job requirement

• Preferred someone with customer service experience

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform that only shortlisted candidates would be notified*
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RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

OBJECTIVE / PURPOSE OF THE DEPARTMENT

• The contract logistics department handle designing supply chains solutions, warehouse management, transportation and distribution of goods and inventory management by working closely with customer to meet their specific needs.
• To ensure all compliances within and outside the department

OBJECTIVE / PURPOSE OF THE JOB

• This role is responsible for ensuring the accurate and efficient receipt, storage, maintenance and security of all goods and equipment within the warehouse operation.

DIMENSION AND QUANTITIES

• National Scope – manage logistical activities

KEY ACTIVITIES / ACCOUNTABILITIES

• Coordinate with customers and concerned parties for logistics arrangements (order processing / instruction / Standard Operating Procedures, logistics operations including WMS, billing, claims, etc)
• Monitor and ensure the effective communication and work relation with customers.
• To assist the team to ensure and enhance customer satisfaction.
• Proactively participate in Business Excellence Program of the company

REQUIREMENTS

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Diploma and above qualification in logistics or related equivalent qualification.

PREFERRED EXPERIENCE AND KNOWLEDGE

• 2 years of working experience or more in logistics industry required, preferably in warehouse operations
• General knowledge on logistics and freight forwarding businesses

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Customer service skills
• Effective communication
• Proficient in computer skills and applications including emails, data entry and Microsoft office

REQUIRED BEHAVIOURAL COMPETENCIES

• Customer Service skills – ability to build positive and supportive / harmonize work relationship with internal and external customers, to achieve customer satisfaction & customer loyalty, and to handle efficiently customer feedback.
• Communication – able to express ideas clearly in written & spoken, to listen and understand effectively (instruction & expectation & feedback) and to contribute ideas or make necessary constructive feedbacks.
• Flexibility & Adaptability – ability to work under change, open minded, and incorporates new skills & ideas.
• Proactive – take responsibility of own works, anticipating problems and taking affirmative steps to deal with them positively and efficiently and having an orientation to future.

The "Terms of Reference" for the Customer Relations Executive outline the key responsibilities and duties of this role within the organization:

Responsibilities:

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

• A relevant studies in administration or a related field.
• A minimum of 3 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction