Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Associate (Fund Services）

Location: Chinatown

Working Days: 5 days, Monday to Friday

Working hours : 9:00am -6:00pm

Salary : $3000-3200
Job Description

• Assisting the Fund Services Manager and Managing Partner for all client matters and maintains client relationships
• Preparation of the funds’ periodic Net Asset Value (NAV) calculations, financial statements and associated reports
• Initiate wire and account transfer transactions through various internet banking platforms to settle fund’s expenses, redemptions and subscription money movements etc.
• Preparation and maintenance of investment documents and schedules
• Coordinate investor servicing activities, including fund investor onboarding / KYC, und investor queries, capital calls and distributions
• Maintenance of fund entity & investor contact database
• In addition to the duties listed above, the candidate may be requested to perform other ad hoc duties or projects as requested

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working with a multi-national marine survey company, the Service Line Manager - Cables reports to the Regional Business Line Director (RBLD) as well as the Service Line Director – Hydrography of Fugro Germany Marine. Holds responsibility for the financial performance of the service line in APAC and the profitability and growth of the organization. Is directly responsible for line and staff operations in the APAC region. As part of Cables being a Global Service Line with interfaces to Fugro Germany Marine for commercial and business development opportunities globally, this role has involvement in the establishment of long-range plans, strategy and policy within the Fugro global cables business.

Objectives & Responsibilities

• Is responsible for the profitability and growth of the service line
• directs the organization in establishing long-range plans, strategy and policy in order to create a dedicated focus on the strategic goals of the organization.
• Wins project opportunities with the service line by 1) developing and delivering the short-term service line strategy, 2) developing and maintaining client satisfaction, sustainable revenue and profit growth and, 3) successfully applying innovative solutions.
• Appropriately engaged, coordinating and supporting local business development for the service across regions.
• Own and drive account planning and management of key clients across regions. Visit key stakeholders.
• Developing the cable consulting business which serves as a lever to build relationships with key accounts and build on for more opportunities for data acquisition campaigns in this region
• Analyse and address key market opportunities and competitive threats.
• Ensure marketing material is developed.

Accountabilities & Performance indicators

• Strategic performance
• Actively involved in mid-to-long term strategy and targets for service
• Actively involved in the global pricing strategy & framework within the service
• Actively involved in short-to-mid-term planning, execution & realisation for service
  
• Commercial performance
• Actively involved on tender development for large opportunities
• Responsible for sales management (prospect to tender) for key customers of service
• Actively involved in bid / no bid & project set up definition for service opportunities
  
• Customer performance
• Revenue growth key customers – amount of revenues generated for key clients
• Actively involved in selection of key customers, account plan development, execution and review for service
• Fugro market share/position compared to competitors in the market
• Quality of and effective communications towards customers, ability to promote all Fugro services
• Customer satisfaction score – Net Promoter Score (% Promoters minus % Detractors)
  
• Financial performance
• Revenue generated and growth – rate at which the company’s income is increasing
• EBIT percentage of your revenue performance
• Large tender success rate
• Strategic Direction, Budgeting & Realisation, Capital Allocation
  
• Internal processes
• Project Execution, Delivery Excellence.
• Steer the service performance with input from Operational Excellence team.
• Informed on project management (start-up to evaluation)
• As per latest version of Fugro RACI table.
• Actively support the companies Quality, Safety and Environmental performance indicators (QHSSE targets)
  
• Measuring and understanding employees
• Informed on directly related to the service line employees’ plans and movements
  
• Contribution to Innovation
• Stay current with new products and services of Fugro.
  Revenue generated by specific new products/services

Expected organisational behaviour

Drive and facilitate an organisation where people at all levels live and breathe Fugro’s core values: We are determined to deliver · We prepare for tomorrow · We do what's right · We build trust.

Essential Requirements:

• Genuine interest in the telecom and power cable industries
• Effective communication skills with excellent command of written and spoken English
• Understanding of GIS based charting
• Skills and experience in managing projects for / related to the subsea cable marine survey industry
• Strong management skills in resource planning; financial planning, tracking and control; documentation development and tracking
• Team player with strong leadership and willingness to develop others; able to handle conflicts
• Planning and analytical skills with experience in relevant techniques and software application, strong problem-solving skills
• High focus on project quality and HSE performance, experience in risk assessment techniques and exercise
• Prepared to travel and working long hours and/or during odd hours; as and when required
• Candidates should preferably have the right to live and work in Singapore

Desirable Experience:

• Degree (or equivalent) in one Geoscience related discipline (Geophysics, Geology, etc.).
• Experience in project management
• Experience working with multinational company
• Minimum 10 years working experience in relevant field, in marine survey and/or telecom / energy industry

• As a representative of the hospital, you'll provide exemplary front-line services to patients during admissions.
• Your responsibilities involve aiding in patient registration, maintaining accurate records in the database, and performing general administrative tasks.
• You'll handle admission inquiries, schedule patient appointments, manage deposits and payments, and offer financial counseling pre-admission.

Requirements:

• Proficiency in IT data/information systems; familiarity with SAP system is advantageous.
• Willingness to work in a 12-hour rotating shift pattern (2-day alternate On/Off).
• Successful candidates will be offered a 2-year contract, with potential for a regular contract extension.

Location: Little India

Shift hours: 7am - 7pm / 7pm - 7am

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Key Responsibilities

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails

• Participate in DR/BCM activities or infrastructure related upgrade

• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead

• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines.

• Min 5 years of experience in application development and support environment in Banking Finance, ETL, Data warehouse, and business intelligence

• Must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets

• Mandatory Technical skills : SAP ABAP, Oracle / MS SQL, Unix/Linux, AS400, Control-M, Connect Direct, Shell scripting

• Madatory Functional knowledge for SAP covering module FI, CO, AA, AP, AR, MM, REFX, Workflow and Archival

• Knowledge of ITIL of similar framework will be advantage

• Experiences in Wolters Kluwer’s OneSumX, Hyperion, Ray, Informatica, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are good advantageous

• Excellent communication, interpersonal and analytical skills

• Excellent knowledge of front to back banking business, finance, risk and accounting data across various sectors

• Excellent & proven Incident/Problem Management and organization skills a must

Job Description:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Job Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Our team is actively seeking individuals who exude self-confidence and exhibit unwavering dedication to delivering top-tier performance as they join our ranks.

If you possess the capacity to swiftly comprehend new information and showcase exceptional communication skills, you are a prime candidate.

This role grants you the flexibility to set your work hours, all from the comfort of your home.

Your primary responsibilities center around

• Arranging sales meetings with potential clients
• Delivering company updates to our existing clients
• Overseeing administrative tasks in conjunction with our sales services

Since this is a remote position with adaptable timing, it emphasizes the importance of self-sufficiency and discipline. The monthly salary range spans from $3,000 to $6,000. We anticipate candidates to hold "A" Level, diploma, or degree qualifications.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Service Delivery Consultant/ IT Technical Consultant
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $4,500 + AWS + 1 to 3 months VB
• Duration: 1-year contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Provide technical consulting, pre-sales and post-sales support to clients and partners.
• Explore new and existing cryptography-related technologies and assess their suitability for deployment.
• Responsible for technical and administrative activities which will include project planning, system implementation, preventive maintenance, documentation and system migration.
• Support and assist day-to-day operations of IT Department and Data Centre - Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
• Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects. Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.
• Liaise with external vendors for IT-related issues.

APPLY NOW!!!

• At least a Diploma in Computer Science, Engineering, Information Technology or its related discipline.
• Inexperienced candidates are welcome to apply as training will be provided.
• Applicants with Information Security Background in at least 1 domain (Cryptography, Network, Firewall) is highly preferred.
• Knowledge of Anti-malware (Trend Micro) is a plus.
• Technical Knowledge in basic configuration of Network Switches/VLAN or Technical Knowledge in setting up and configuring AIX/Solaris Servers.
• Good knowledge of Win / UNIX administration with basic networking knowledge.
• Preferably with previous hands-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting.
• Willing to travel (within Singapore).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

We are currently looking for a Senior IT Service Desk Specialist to join our Singapore team on a 12 month fixed term contract

What you'll be doing

The Specialist will be responsible for providing a high-quality level of customer service whilst assisting their colleagues globally with IT Support.

They will play an integral part in providing troubleshooting support and solutions to keep the business running smoothly.

The Singapore team operates on various shifts to ensure there is availability between 8am and 8pm (Monday to Friday).

Who you'll be working with

The successful individual will report in to the Head of IT Services (Cayman) and will work closely with the Service Desk Team Leader and two Service Desk Specialists who are all located in Singapore.

They will also collaborate and be supported by colleagues based globally within the IT Department.

Responsibilities

• Ensure all contact to the Service Desk is recorded in our ITSM tool and tickets are triaged appropriately
• Manage your queue to ensure that you remain organised, and colleagues being supported by you are kept informed on the progress of their ticket, assist team mates globally during off-peak times.
• Joiner, Mover and Leaver account administration
• Be on alert for service outages, degradations, or bugs that should be raised as a Problem ticket
• Contribution to the IT Knowledge Base with any updates to solutions or workarounds
• Providing communications to the business about any problems that may impact them
• Assisting the team lead with ad-hoc duties

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

Job Description:

1. Plan the maintenance schedule and ensure that the work schedules are executed as planned.

2. Review and check the service reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

3. Assign tasks to the team when there are breakdown calls from the clients.

4. Monitor and follow up on procurement of parts.

5. Ensure the sub-con workers follow proper work processes.

6. Perform price negotiation to meet the budget.

7. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

8. Provide supervision to the Engineers and Technicians for day-to-day work activities.

9. Follow up payment from the customers.

10. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

11. Co-ordinate with the project teams for projects handover.

12. Arrange and conduct training for the staff.

13. Other duties as assigned,

Job Requirements:

1. Diploma / Degree in Engineering.

2. At least 3 years of work experience in BMS or ELV.

3. Good management Skills.

4. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Other info:

· Company specializes in integrated automated systems

· Salary $2800 - $5000

(Interested candidates, pls apply with resume in MS Word format)

EA License No: 17C8809

EA Reg No: R1108561

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Working Location: Toa Payoh

This is a 6 months contract role.

Responsible for ideating, coordinating and executing media plans, provide the team with online and offline editorial support, support events and assist in other communications initiatives as directed.

Main Responsibilities

• Play an integral role in PR, branding and marketing and external communications activities
• Identify and develop compelling story angles to achieve highest brand visibility across all touch points and communications channels.
• Assist in monitoring and summarizing media coverage for both print and broadcast media on company news and industry-related news –
• Develop, write and produce various marketing communication deliverables such as eDM, advertorials, brochures, letters, proposal, and articles for influencing public perception
• Improve website traffic by producing new contents and user navigation experience
• Ensure website information is up-to-date
• Assist in developing video content through conceptualization, storyboarding and coordinate filming
• Support department initiatives with content creation (media/articles)
• Draft corporate correspondence or speeches for ministers, corporate partners, etc
• Assist with content plan and calendar, providing editorial support in other areas as needed

Requirements:

• Degree in Journalism and Communication or related disciplines
• Degree in Life Sciences with relevant experience may be considered
• 2-4 years’ relevant working experience in Corporate Communications or Marketing Communications
• Prior healthcare experience will be an advantage

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie

Registration Number: R1548888

EA License Number: 10C3804

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Supervisor/Assistant CS Manager
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30am – 5.30pm, Saturday 8.30pm – 12pm)
• Salary Package: Up to $3,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain customer service standards and protocols.
• Manage and assist a team of Customer Service Executives in handling customer inquiries and complaints.
• Identify opportunities to improve customer service levels.
• Assist in the development and implementation of new systems, procedures, or working practices to improve customer service efficiency.
• Train and mentor new and existing team members.
• Handle escalated customer complaints and issues.
• Prepare and analyze reports on customer service performance and metrics.
• Participate in customer service improvement and customer satisfaction meetings.
• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support orders confirmation and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Minimum of 2 years of experience in Customer Service-related environment
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

F&B Service Crew/ Captain

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• $1,000 Sign-on bonus and a referral bonus
• You will receive a bonus every quarter
• Monthly gratuities ($500 - $1,000 per month)
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation, Dental)
• Flexible benefits, and more!

Can't wait to hear from you!

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

· Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.

· Collect new or outstanding billing and payment from Client.

· Print and hand over service invoice accurately.

· Call Clients, to book, remind and follow up on appointments.

· Answer all incoming calls promptly, and record call details accurately.

· Any other ad hoc duties assigned by supervisor or Management.

Requirements:

· Minimum 1 years of administrative experience, as a clerk or receptionist.

· Minimum a Nitec in any discipline.

· Well-groomed, courteous and meticulous.

· Excellent interpersonal and communication skills.

· Able to correspond with English and Mandarin speaking clients.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description

• Man the reception desk of the school and attend to enquiries from new & existing parents
• Facilitate student registration process
• Organise and maintain course & student data
• Update statistics report for the branch
• Liaise with Chinese teachers and parents on administrative matters

Job Requirements

• Proficient in both Mandarin and English
• Must be able to communicate fluently in Mandarin with teachers from China
• Required to work on Saturday and Sunday
• Competence in PC skills (MS Microsoft Office)
• At least 2 years of relevant working experience
• Confident with good interpersonal and communication skills
• Organised and meticulous

Telemedicine Customer Service Specialist

• Note: Only successful applicants will be contacted

Start Date:

Jan 2024

Type:

Part-Time (30 hours/week)

Work Schedule:

Monday to Friday, 9:00 AM - 3:00 PM (excluding Public Holidays and Weekends)

Remuneration (hourly): $12/hour

Location: 1st 2 weeks work at the clinic or office for training, with the option to "work-from-home" subsequently.

Language Competency:

Able to converse with clients fluently in English (essential) and Mandarin (for Chinese Speaking Customers) over WhatsApp or Phone Calls

Clinic Duties:

1. WhatsApp Customer Chat:Respond to customer inquiries using pre-written templates.
   Assist in patient registration and manage patient queues.
2. Clinic Management Software:Facilitate patient registration.
   Handle the collection of payments from patients.
3. e-Pharmacy Platform:Input medication orders for dispensing.
   Manage follow-ups with pharmacy orders and coordinate deliveries to patients.
4. Data Entry - saving patient contacts into contact list database

Essential Skills and Qualifications:

1. Efficiency and Accuracy: Must be able to handle high patient volumes quickly and maintain accuracy in all tasks.
2. Communication Skills: Excellent written and verbal communication skills, especially using chat and messaging platforms.
3. Attention to Detail: Strong attention to detail to ensure all patient information is entered correctly and all inquiries are responded to accurately.
4. Customer Service Orientation: A strong focus on providing exceptional customer service.
5. Adaptability: Ability to adapt to new tools and software, and willingness to work from both the clinic and home environments.
6. Problem-Solving Skills: Ability to troubleshoot issues and provide solutions in a timely manner.

Our client is from Food Industry. They are looking for a Sales Executive to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Drive sales growth and develop strategic plans in designated regions, including Thailand, Vietnam, Indonesia, Malaysia, and other specified areas.
• Proactively identify and cultivate new business opportunities through compelling corporate presentations to both new and existing clients.
• Offer primary technical assistance to distributors and customers, addressing inquiries, providing application knowledge, and ensuring customer satisfaction.
• Foster positive customer relationships by promptly meeting customer needs and handling complaints professionally.
• Conduct market research, competitor analysis, and monitor product development, ensuring a thorough understanding of market conditions.
• Oversee the timely delivery of all orders, maintaining a commitment to exceptional customer service.
• Prepare various reports, including sales budgets, monthly sales estimates, and comprehensive customer visit reports.
• Collaborate with the accounts department on payment collections and related transactions, ensuring seamless financial processes.
• Engage in post-sales activities, including the diligent follow-up on customer feedback and ensuring ongoing customer satisfaction.

Requirements:

• Min 2 years of working experience in Chemical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Customer Support Executive / Assistant (4 to 8 months contract – maternity cover)

Duties:

• Quotation
• Liaising with customers
• Answer phone calls
• Support sales team
• Filing
• Other Ad-hoc duties as assigned
• 5-Day work week

Requirements:

• Strong Interpersonal skill
• Strong co-ordination skill
• Fast typing skill
• Able to speak to customers clearly and politely on the phone
• Able to handle all calls in a professional and calm manner
• Able to multi-task
• Able to work in fast – paced environment
• Overtime Required with Overtime Remuneration
• Min Diploma / GCE ‘A’ Level (or waiting for 'A' Level results)

Job Description

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

Requirements

• Valid class 3 driver's license
• Min. Nitec in Electrical, Electronics or Mechanical Engineering.
• Knowledge of MS Office applications.
• Experience in Electrical / Refrigeration trouble shooting is advantageous.
• Strong interpersonal and communication skills and a team player.
• Service oriented mindset.

Mon-Fri 8.45am to 5.30pm / Alt Sat 9am to 1pm

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Aramex is a leading global provider of comprehensive logistics and transportation solutions. Established Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employs over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Sea Freight Customer Service / Specialist

We are looking for a Sea Freight Customer Service / Specialist to join our Singapore team and will report to the Sea Freight Assistant Manager.

Responsibilities

• Establish good working relations with customers and provide them the best freight solution
• Handle freight enquiries, quotations and coordination with customers.
• Provide support for the commercial team by providing quotations
• Support customers on any claim, payment issues or pending shipment.
• Manage shipment from origin to destination to ensure customers’ satisfaction.
• Coordinate with multiple stakeholders internally.
• Negotiate rates with carriers, agents, offices and service providers.
• Report any failure to the line manager and ensure client is updated on time manner.
• Maintaining daily and regular reports.

Requirements

• At least 2 years working experience in freight forwarding
• Customer service oriented and key account management is preferred