Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Officer
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30 am – 5.30 pm, Saturday 8.30 pm – 12 pm)
• Salary Package: Up to $2,400 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support order confirmations and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Inexperienced candidates are welcome to apply as training will be provided
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65592 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Key Problems To Solve,

Under the strict Compliance requirements, how to construct Global Live platform with Stability, better Performance (Low-Latency and High-Concurrency), Resilience and Efficiency.

Our Major Objectives are,

1. Ensure Global Live to meet compliance requirements, and promote cross-team architecture governance.

2. Build Global Live architecture with stability, low-latency and resilience to support long-term business development

3. Optimize end-to-end stability and engineering efficiency

Responsibilities

- In-depth analysis of the Global Live streaming business and tech architecture, identify potential risks and probable evolution based on business development direction and to form solution

- Improve System quality and engineering efficiency

- Optimize standard operating procedure and standards

- Be Involved in researching and developing basic services, implementing high qualified throughput and consistency under complex global distributed scenarios;

Qualifications

- BS/MS Degree in Computer Science or related major, deep understanding of computer architecture, data structures and algorithms, in depth knowledge of common databases

- 5 years+ work experience in an Internet company, familiar with microservice architecture design;

- Deep understanding of software design pattern;

- Proficient in at least one of the following languages: Go, Python, Java, C++;

- Large scale client-facing industry project development experience; Extensive experience in high scalable, highly available, distributed and mission-critical systems.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Key Responsibilities

• Provide Installation and commissioning of machining centres or EDM machines with complexity at customer site.
• Conduct pre-installation assistance to customer as well as post installation visit and check up.
• Provide field service support and troubleshooting to the machines for local & overseas customers
• Responds to customer complaints and Perform scheduled and un-scheduled service support.
• Diligent attention to details and ability in analyzing the critical issues (Electrical & Mechanical).
• Prepare complete service reports and details on daily service job and customer correspondence
• Educate customers on basic maintenance & technical support of machine tool for customer's benefits
• Properly document, label, and return all defective parts resulting from service and repair
• Ensure all tools & equipments used are calibrated in good working order to Makino Standards.
• Ensure all tools and equipment provided is kept safe, and secure.
• Update service reports on all activities carried out on site into the system and ensure to complete all required documentation including the expense report, in a timely manner
• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site.
• Provide technical support to other Field Service engineers in the field.
• Develop and maintain relationship with customers
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements

• Good in MS Office and general computer knowledge
• Minimum ITE / Diploma in related technical field
• At least 2 years experience in installation & service of CNC machines.
• Strong electrical trouble shooting experience is an added advantage
• Passion on Field Service
• Ability to travel to clients on standby weekends / night
• Able to travel from time to time for project & regional support
• Singaporeans only

• Analysis of tender documents and preparation of competitive and comprehensive bid for submission.

• Handling of customer enquiry/ tender for our products and services.

• Monitor and prepare Quotation and Tender records for Sales

• Reviewing existing quotations with clients to assess status

• Sourcing of materials for job related ancillaries to avoid disruption in production schedules

• Checking of stock availability to prepare bid and quotations

• Conduct of Contract Review in the event of an order

• Manage and clear outstanding customer demands and coordinate with Production to facilitate timing delivery of orders

• Update order progress with clients

• Maintenance and Preparation of presentation material, product information

• Promote all of Hunting Energy Services Pte Ltd’s products and services

Key Responsibilities:

• To prepare competitive bid/proposal in order to increase chance of award.

• To act as a central point for the customer on a particular job and take a pro-active approach to customer liaison.

• To liaise constantly with Production personnel regarding job status

• To achieve customer satisfaction

• To create and maintain good working relationships

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to thea.cheah(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878

• Assist in Service Management and Quality Management activities on BU and Department level.
• Coordinating within different departments under the BU to ensure various process tasks are handled on time.
• Scheduling, conducting, and participating in monthly QM and SM meetings and taking meeting minutes.
• Follow-up with the respective service teams to update the required information in the OPL within the due date.
• Generate the relevant reports on BU and department level.
• Generate additional reports if requested by PSO.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Assistant Manager/Manager will support the overall success of the controllership and Shared function at Bukit Timah Cluster. Job functions includes journal posting, balance sheet reviews, fixed assets, WBS creation & closure, inter-loan reconciliation, withholding tax, GST, coding of receipts, Accounts payable & receivables and bank reconciliation for a subsidiary’s account. Other functions include grant claim submission & audit. The role will also be in-charge of review and update of the risk control matrix.

The primary responsibilities are:

Controllership & Shared Service
Duties include journal posting, balance sheet reviews, fixed assets, WBS creation & closure, inter-loan reconciliation, withholding tax, GST, coding of receipts, Accounts payable & receivables and bank reconciliation for a subsidiary’s account. To ensure transactions and reviews are completed in a timely and accurate maner.

Financial Governance, Financial Risk Management and Control
Update Risk Control Matrix in a timely manner, to highlight areas of concerns for management review.

Grant Claim Administration
Assist with the reimbursement functions and ensure the recordings are in accordance to the terms and conditions stipulated in the funding agreement and timely submission of claims in accordance with the agreement. Assist with both internal and external audits including AUP audits as required by the funding agencies/ministries. To ensure income accrual/billing/grant claims are performed timely.

Qualifications

• Minimum 3 years of working experience, preferably with audit experience
• Ability to set priorities, complete work with minimal supervision, and meet deadlines.
• Excellent writing and communication skills
• Diplomatic in handling internal and external stakeholders, with proven track record in building strong relationships with colleagues and stakeholders at various levels.
• High level of proficiency in MS Excel, PowerPoint and Word, good working knowledge of SAP S4HANA is an added advantage.
• Excellent team player who demonstrates flexibility and embraces collaboration.
• Willing to be hands-on.

More Information

Location: [[Bukit Timah Campus]]

Organization: [[National University of Singapore]]

Department : [[Office of Finance]]

Employee Referral Eligible: Yes

Job requisition ID : 22935

Role

- Handle inbound and outbound customer calls with professionalism and courtesy

- Address customers’ inquiries, resolve issues, and provide accurate information

- Assist in providing logistic support for events and activities

- Offer additional administrative or marketing assistance as needed

Responsibilities

- Diploma with 3 years of relevant experience

- A team player with excellent interpersonal skills

- Excellent organizational and communication skills

- Able to adjust to a rapid-paced work setting

- Previous experience in healthcare industry is preferred

- Familiar in design (Adobe, photoshop &/or illustrator) will be an advantage

RESPONSIBILITIES

• Install, maintain and repair machinery, equipment, pipe and electrical systems in commercial or industrial establishments.
• Carry out inspections and tests on machinery and equipment.
• General servicing of machines or equipment to detect malfunction and discuss machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Dismantle/repair defective machines and equipment and installs new or repaired parts.
• Clean and lubricate shafts, bearings, gears, and other parts of machinery.
• Install and repair electrical apparatus, such as transformers and wiring, and electrical and electronic components of machinery and equipment.
• Inspect/check of lay out, assembles, installs, and maintains pipe systems and related hydraulic and pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment.
• Install, program, or repair automated machinery and equipment such as programmable controllers.
• General report writing for internal and external customers.

REQUIREMENTS

• Minimum Diploma in Electrical/Mechanical Engineering or equivalent.
• Min 2 years’ experience in service, installation, site commissioning related.
• Knowledge of compressed air systems is an advantage.
• Dynamic and able to adapt in a fast-paced environment.
• Team player as well as the ability to work independently.
• Valid Class 3 Driving License.

RESPONSIBILITIES AND RESULTS:

• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Singapore citizen only.

Job Description:

• Well Established Car Dealer
• Company Working Hours: 5.5 dyas
• Monday Saturday 8.30am 6pm, alt Sat
• Salary: Basic $3500 + OT + VB , subject to experience and performance
• Location: Ubi (MRT walking distance)
• Medical Benefits + Dental Benefits

Job Responsible:

• Co-ordinate with the Service Advisor and Workshop Controller/ Supervisors on daily throughputs and workshop capacity .
• Answering phone calls and attending to walk-in customer’s inquiries. According to Porsche standard procedure and guidelines
• Prepare daily customer appointment sheets for the SA’s and Workshop controllers/Supervisors in advance and forward information to the respective department.
• Collection of payments from customers on repair bills and spare parts purchases. According to company policy on payment matters.
• Ensure proper filing of completed job cards and invoices into their respective history files and archiving digitally.
• To assist Service Advisor and ensure that customers received the SSS survey form accordingly after the servicing or repair of their cars.
• Assist the Workshop Administrator in the arrangement of informing customers about their extended warranty inspections and booking for the necessary inspections.
• Ensure that the customer reception and waiting area are clean and tidy at all times and that the new PDS/TEQ catalogs and brochures are displayed and updated.
• To carry out any other duties that may be assigned from time to time by the Management.

Requirement:

• Min 2 years of relevant experience will be an added advantage
• Candidate who has relevant experience in similar trade in Porsche will be an added advantage

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106554 | Lavonne Lai Nai Xiang

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

We're looking for a skilled and experienced Automotive Service Technician/Mechanic to join our team. As an integral part of our service department, you'll be responsible for maintaining, diagnosing, and repairing vehicles to ensure our customers' safety and satisfaction.

Responsibilities:

Perform routine maintenance tasks including oil changes, tire rotations, and brake inspections.

Diagnose and repair vehicle issues using diagnostic tools and equipment.

Conduct comprehensive inspections to identify potential problems and offer accurate repair solutions.

Execute repairs efficiently and in accordance with manufacturer guidelines.

Test vehicles to ensure optimal functionality and compliance with safety standards.

Maintain a clean and organized work environment and adhere to safety protocols.

Communicate effectively with customers to explain vehicle issues and repair options.

Keep detailed records of services performed and parts utilized.

Be the difference.

If making a difference matters to you, then you matter to us.

We are now looking for an Senior Customer Success Specialist; you will act as a strategic partner to our TeamMate customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful customers. In this role, you will initially report to the General Manager, TeamMate Asia Pacific.

TeamMate software is used by audit professionals all over the world and is recognized as the award-winning audit management system that increases the efficiency and productivity of the entire internal audit process, including: risk assessment, planning, scheduling, execution, review, report generation, trend analysis, audit committee reporting and storage.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working, working from home 3 days/week).

ABOUT THE ROLE

• Responsible to reach out to customers proactively off renewal cycle to understand customers’ situation, and help them solve challenges, directly or by channeling their request to Support & PS teams
• Back up retention teams in peak periods or when coverage is needed
• Provide inputs for the creation of a customer health index, they need to understand risk of churn, and share with account manager and retention teams
• Work with Sales, Professional Services, Product & Support colleagues to address customer needs and ensure best practice product utilization.
• Position as a key point of escalation for designated accounts, to ensure TM can react and evolve to changing customer requirements. • Understand customer requests that require product updates, qualify them and channel them appropriately to the Product Management team
• Share with TM customers the product / company / market messaging designed by our Marketing team
• Passionate about our customers’ experience, you will build and maintain that experience for all customers in your portfolio.
• Become an expert on our product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points.
• Drive awareness of regional user groups and speaking opportunities at Customer Appreciation Events
• Use customer management tools to track customer communication, issues and metrics.
• Drive close collaboration with implementation partner and Professional Services;
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customer’s growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
• Drive high overall customer NPS rates
• Contribute to the future development of the Customer Success initiatives and strategy.
• Managing Customer Relationships: Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts in (demand generation, onboarding and/or customer success focused).
• Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
• Attend key design review sessions, review project milestones, attend key project management sessions.
• Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline.
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customers’ growth, satisfaction, or renewal.
• Engage customers in user groups, focus groups and annual conferences

ABOUT YOU

• Bachelor's Degree in business, sales, marketing, or related field
• 5 years of account management experience in software
• Strong computer literacy, experienced with SalesForce.com and MS Office Suite
• Experience making outbound phone calls to existing clients, identifying their needs quickly and then providing a value proposition
• Experience with CRM tools i.e. SalesForce.com
• Working within a multi-division organization with various sales and marketing channels
• Working in or with products/services related to software industry preferred • Understanding of enterprise and public sector relationships a plus
• Experience working independently
• Demonstrated proficiency with MS Office Suite (Word, Excel, PowerPoint and Outlook) & presentation tools
• Excellent oral, written and interpersonal skills, including the ability to explain technical concepts in non-technical terms and ability to work well with sales Consultants
• Ability to create documentation that is complete and accurate
• Ability to work with others to learn about products and processes
• Ability to be proactive in asking questions and getting questions answered
• Able to prioritize and work on multiple projects simultaneously
• Attention to detail
• Strong customer service and sales skills
• Ability to organize and prioritize assignments
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word)
• Fluent in English; other Asian languages a plus
• Some travel may be required across the region

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

JOB RESPONSIBILITIES

• A good understanding of all the various diets available and its suitability for each patient E.g therapeutic Diets, Soft Diets, Halal , Non Halal.
• Checking diet chit for accuracy before serving to patient.
• Daily changing of water jugs and cups for patients.
• Ensure diet chit and patient details are tally.
• Take meal order for every patient at 4.00pm daily in the EMOS (Electronic Meal Ordering System) and practice service quality standards.
• Serve breakfast, lunch, tea break and dinner on time
• Clear food trays within the stipulated time.
• Clean patient refrigerator weekly and ensure all food store in the refrigerators are labelled.
• Check and record all refrigerators’ daily temperatures. Alert supervisors if the temperatures are not within the ideal range.
• Daily upkeep patient pantry to ensure they are clean, tidy and organized.
• Liaise with kitchen to ensure adequate supply of condiments supplies in the pantry eg Stirrer, Sugar, Creamer, Milo, Butter, Jam
• Check and discard all expired food e.g Bread,
• Wipe and clean patients’ tables before and after meal
• Upkeep ward food trolleys by making sure they are clean and tidy at all times.
• Comply to all service quality, infection control, health and safety requirements by customer or ISS
• Follow every instruction on infection control and wear the appropriate personal protective safety (PPE) at all times.
• Undertake duties or improvement projects assigned by superior.

JOB REQUIREMENTS

• Candidates should have at least a Secondary Education in any discipline with or without working experiences.
• Must have an eye for details.
• Service Oriented – caring, friendly, helpful and positive
• Preferably with some experience in Hotel, Food & Beverage , Hospitality or Retail Industry
• Experience in working in a dynamic and challenging environment.
• Basic IT Knowledge
• Well groomed
• Team player

Working Location: National University Hospital

Customer Service Executive | Pivot table & vlookup | Healthcare Environment | TPY

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
• Escalate to CS Delivery Manager for non-compliance
• Prepare services and spare parts quotations to customer following the Quotation Process and process customer purchase order for services and spare parts
• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Knowledge in using vlookup and pivot table in Excel is added advantage
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Responsibilities:

• Contribute to daily restaurant operations by facilitating tasks such as order-taking, table arrangement, and billing.
• Escort patrons to their designated tables in a courteous manner.
• Promptly and adeptly address customer requirements with a high level of professionalism.
• Adhere strictly to established safety protocols.
• Maintain a clean and hygienic environment within the restaurant premises.
• Participate in general cleaning activities as required.
• Execute additional duties as assigned by the manager.

Other benefits:

-$80 monthly Performance Incentive (T&C applies)

-Profit Sharing Incentive

-Variable Performance Bonus

-2 Staff Meals provided

Work location: Central, West & East

5 work days/week, payable OT

44 hours per week. OT Payable

AL 14days

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Duration: 12 months extendable/convertible
Working Location: Kallang Sector
Working hours: 08.00am – 6.00pm (Monday to Friday) and Alternate Saturday 08.00am – 1.00pm
Salary: $2,500 + Up to 3 months bonus per year

Job Responsibilities

• Answer incoming queries and address in a professional and timely manner
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
• Adhoc duties as assigned by Supervisor

Job Requirements

• At least 2 years of experience in contact centre handling voice and/or non-voice channels
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

This is a 12 months contract assigned to our client

Work Location: Commonwealth MRT

Salary Range : $2,300-$2,800

Work Timing:

1. Shift Hours : 7pm-8am

2. Rotating Shift: Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate

Application Maintenance team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gs_RftfZ

• Autonomy to make key decision relating to IT Services across the Region
• Team leadership role

About the company

Our Client is an established MNC with offices across the globe. As part of their expansion plan in Singapore, they are now hiring for a IT Service Delivery Manager / IT Support Manager / Helpdesk Manager/ EUC Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your role involves:

• Lead a team of IT Service Analysts, ensuring the users from Asia and Europe are well supported
• Develop and implement service delivery processes, best practices, and SLAs to enhance client satisfaction and operational efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues and ensure timely resolution.
• Handle escalated customer issues and ensure they are resolved promptly and to the customer's satisfaction.
• Monitor service performance metrics and generate reports to track team productivity, user satisfaction, and service quality.
• Proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing closed tickets are closed with root cause analysis and preventive action
• pitfalls. This includes conducting period (weekly and monthly) service operation meetings
• Enhancing IT processes and workflows pertaining to incidents, significant escalations, service request management, change management, asset management, and problem management
• Identifying areas for process improvement and drive initiatives to enhance the overall customer support experience.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Service Management. At least 3 years of experience managing a team. Provide track record in managing external vendors is required for this role.

Experience with Cyber Security, IT Risk and IT Governance will be highly preferred.

Whats on offer
This is an excellent opportunity to join a established company as their in-house IT Service Manager. You will get the opportunity to lead a team and make key decision for IT Services across the region.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN. (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gs_RftfZ (EA: 94C3609/ R1219669)

• Working Hour: Mon-Fri | 8.45am -5.45pm
• Location: Tanjong Pagar
• Salary: $10/ hr

Job Description:

• Review travel itineraries for accuracy and completeness, ensuring they align with client preferences.
• Generate printed travel itineraries for clients and drivers, including essential trip details.
• Create and print driver banners with passenger information and pickup/drop-off details.
• Collaborate with partner organizations (Combi Supplier) to share travel itineraries for client coordination.
• Coordinate with the BPO team to send itineraries and related documents for accurate transport billing.

Qualifications:

• Customer service or administrative experience.
• Knowledge of travel industry basics is a plus.

This is a 12 months contract assigned to our client

Work Location: Commonwealth MRT

Salary Range : $2,300-$2,800

Work Timing:

1. Shift Hours : 7pm-8am

2. Rotating Shift: Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate

Application Maintenance team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Our cleaning company is looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

· The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

Requirements and skills

· Proven working experience as a business development manager

· Proven sales track record

· Experience in customer support is a plus

· Proficiency in MS Office and relevant software (e.g. Salesforce)

· Proficiency in English

· Market knowledge

· Communication and negotiation skills

· Ability to build rapport

· Time management and planning skills

· Study in business administration is a plus