• Serve as the first point of contact for customer seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customer
• Walk the customer through the problem-solving process
• Direct unresolved issue to the next support personnel
• Provide accurate information on IT products and services
• Record events and problems and their resolution in logs
• Follow up and update customer status and information
• Pass any feedback and suggestion by customer to the appropriate internal team
• Identify and suggest possible improvement on procedures

Interested parties, kindly click ‘Apply Now’ and submit your resume to < https://go.persolkelly.com/job/apply/2613> or [email protected]

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No: R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Responsibilities:

• Liaise with Insurance or survey for own damage, windscreen claims and third part claims offer.
• Assist customer to file accident report, prepare quotation for submission to insurer.
• Follow up on liability clearance, claim acceptance and approval and repair authorisation.
• Update customer on claim submission outcome and repair progress.
• To sort and prepare documents of own damage/windscreens/third party claims.
• Follow up on claim authorisation, replacement parts availability and repair process.
• Advise and assist B&P admin payment voucher of LOU, medical claims, coating etc.
• Assist B&P admin to obtain signature for discharge voucher.
• To finalise repair cost with insurer/surveyor after repair completion.

Requirements:

• Minimum NITEC in Automotive Technology
• Good knowledge of car components
• Estimator experience
• Good interpersonal skills and ability to build strong client relationships

Responsibilities:

• Provide support in daily operation for building services & maintenance
• Attend to building services and repairs enquiries
• Work closely with Building Manager to provide assistance to tenants and solve their requests
• Maintain good relationship with tenants
• Ensure building services are well maintained and functioned
• Ad-hoc duties as assigned

Requirement:

• Nitec or GCE ‘O’/ ‘N’ Level or equivalent
• With 1 year of customer service experience
• Availability to commit to 12-hours shift

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Servicing generator control panel/switchgear.
• To handle factory tests in workshops and commissioning at customer sites.
• Coordinate with customers for technical issues to meet customer technical requirements.
• Monitor projects through completion, providing correction, modification, or assistance to another company department as needed.

Requirements:

• Diploma/ ITE in Electrical or Mechatronics Engineering or equivalent.
• At least 1-2 years of Electrical experience in either power generation controls or electrical switchgear or automation control.
• Entry-level with passion in a related field are welcome to apply
• Demonstrate above-average electrical skills, preferably within the power control industry or closely related field.
• Knowledge in PLC, HMI (touchscreen and/or IPC) programming, network communication, Generator control, and SCADA is a plus.
• Ability to read and interpret electrical schematics, plans, drawings, prints, or similar job write-up.

Customer Relations Officer - Call Centre External (contract renewable)

Working Locations: Tanjong Pagar,
Working Hours: Working hours: Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH
Salary Range: up to $2700 + 100 Transport Allowance

Responsibilities：

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting toConcession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
  Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
  Point to point enquiries from customer
  SimplyGo related issues (i.e Simple Technical issue, investigation of mismatch fare)
  Perform out bound calls to customers who leave callback
  
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Job scope:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Job Requirements:

• Min. A level/ NITEC/ Diploma in any field
• No experience as training will be provided

Interested and qualified applicants, please send your resume to [email protected]

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

- Field service work / Workshop repairs: attend site and perform field work, ie. breakdowns, preventative maintenance, install and commissioning. Workshop tasks: dismantling, assembly, cleaning of parts and using of precision equipment and machinery and apply safety and health rules and taking into consideration the actual site conditions.

- Planning Coordinates: preparation and control of all material, equipment and documentation needed for site activities and organized them in accordance with contractual and supplement documentation

- Repair: Conducts detailed inventories and inspections to determine necessary maintenance and reports. Troubleshoots and repairs equipment and recommends changes such as new equipment or modified procedures to improve performance and customer satisfaction.

- Reporting: prepares all technical and work reports to be signed by customer representative

- Customer regulation: obtaining certain passes or attending classes for commencing of works.

* Nitec certificate or 2 to 5 years xperience working as turbochargers on marine vessels or mechanical fitter or diesel fitter

* Knowledge of turbocharging would be an advantagaeous

* Strong in service delivery and troubleshooting

* Customer centric

* Team player

Job Scope

• Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.
• First level helpdesk to respond to call and provide resolution to customer queries

Job Qualifications:

• With at least O' level educational background or equivalent
• Minimum 1 year of customer service experience, with a call center background is a plus
• Must possess high quality customer service skills and a professional communication style
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent phone contact handling skills and active listening
• Ability to multi-task, prioritize, and manage time effectively
• Open to shift schedule

JOB LOCATION: Commonwealth
SHIFT SCHEDULE: 5.5 days work week

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Candidate must be fluent in mandarin and able to read and write in Chinese characters. Working environment : Chinese Language Enrichment Centre.

Responsibilities:

• Assist in administrative duties pertaining to student and course registration matters
• Provide professional service and advice in order to achieve customer satisfaction
• Assist customers with their enquires and concerns with a service oriented attitude
• Actively promote the centre's programmes to prospective customers in a professional manner
• Assist and follow-up with prospective or existing customers to promote new subjects and courses
• Work towards company sales targets and to maximise retention
• Handle customers enquiries, enrolment, payments and maintain accurate files for auditing in excel sheet
• Establish a good rapport and build relationships with both prospective and existing customers

Requirements:

• Minimum ‘N’ Level
• Able to commit on weekends
• Strong interpersonal and communication skills
• Positive work attitude, self-driven, team player with strong service mindset

Brief description of the Restaurant

Ang Mo Liang Teh is a family friendly craft beer bar and bottle shop that specialises in unique and quality craft beer from around the world. We have 8 draft beer taps on rotation and over 100 different craft beer selections. We also offer bar bites that pairs well with our beers, in a warm and cosy environment within the CBD.

We are on a lookout for Full Time Service Crew to support all aspects of the outlet operations.The incumbent is to ensure that all duties are carried out to serve all customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition. The incumbent is also required to make recommendations, prepare and serve food/beverages to customers, and perform cashiering duties.

Job Descriptions

• You will be responsible for the opening and closing of the outlet
• You are to establish and maintain a good relationship with all guests
• You are required to perform sales activities by upselling and cross selling
• You are required to interact with and serve food and beverage to guests
• You will follow food and beverage safety and hygiene policies and procedures
• You are required to maintain cleanliness of the outlet, eating and service area
• You are required to solve problems and make decisions at operations level
• You will be required to process payments through applications of a tablet computer for cashiering

Job Requirements

• Must be able to promote, upsell and cross sell products. Sales experience is extremely advantageous
• Ability to consume alcoholic beverages for tasting and PR purposes
• Ability to work and prepare food products involving pork
• High energy and outspoken personality with a passion for customer service
• No experience required, training will be provided. Prior experience in F&B is highly advantageous
• Have an interest in alcoholic beverages

Working hours

• 6 days work week, Monday to Saturday excluding Public Holidays 14:00 - 22:00

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop circle service ecosystem has been established.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Job Description

• Responsible for leading and managing the development, expansion of the business in hospitality industry.
• Conduct market research to identify trends, customer preferences, and other relevant information within the hospitality industry.
• Look for potential restaurants/hotels that align with the company’s objective.
• Reach out to potential restaurants and hotels via email, phone, or in-person visits to introduce yourself, explain your objectives, and propose potential collaboration ideas. Be clear about the benefits of the collaboration for both parties.
• Carefully review the contract and agreements, ensuring that you understand all terms.
• Regularly monitor and evaluate the collaboration to ensure it is achieving the desired outcomes. Gather feedback from both parties and make adjustments if needed for a successful and sustainable partnership.
• Build strong business relationships.
• Follow up with client closely.
• Other ad-hoc duties assigned.

The Ideal Candidate

• Good communication and time management skills.
• Able to work with minimum supervision.
• Proficiency in English/Mandarin Language.
• Ability to multi-task and work under timeline.
• At least 3-year related experience.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Position title : Reception cum admin

• Location: Suntec City
• Working Days: 5 days (2day Off on weekday)
• Working hours : 44hour per week
• Salary: $2200 - $2800
  

Responsibilities

Counter Duties

• Attending to walk in parents and children’s enquiries and requests.
• Attending to guests/visitors and informing Staff of their guests/visitors arrival.
• Attending couriers, delivery & dispatch personnels.
• Handling mailing of letters.

Answering of phone calls and divert to relevant staff/teachers when needed.

Admin duties

• General Administrative work
• Maintaining the office environment
• Data entry
• Assist in purchasing activity including office supplies, outsourcing activity, etc.
• Inventory management of Stationery & teaching materials
• Perform other ad-hoc duties assigned from time to time

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

Lydia Chieng Zhi Yee Reg No: R1988890

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Process and follow up on Credit Card applications
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints
• Conduct KYC or KYC review on new and existing customers
• Assist in Credit Card risk control
• Assist in daily operations for Credit Card back-office
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary

Requirements:

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• Minimally 1-2 years of relevant customer service experience

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Roles & Responsibilities:

• Coordinate and process inquiries through the business, liaising with internal personnel and customers, achieving customer expectations and deadlines
• Create techno-commercial quotations and drawings
• Execute, support and monitor orders till shipment including coordination with manufacturing facilities and sub-suppliers
• Enter quotes/ orders, retrieve customer information, stock status information
• Work closely with Application Engineers to provide customers with technical support and solutions on electrical equipment during quotation/ order stage
• Deliver on agreed KPI Metrics (sales, quotes/ orders, customer feedback, hit rate ...)
• Work closely with client to resolve conflicts and design changes before they become significant delays
• Support Sales in close cooperation with the corresponding interface areas as production, engineering and quality

Experience & Qualifications:

• Customer Service with Quotation management experience
• “A” level or Diploma
• Minimum of three years’ experience with proven records

Skills and Abilities:

• Hands-on experience in SAP preferred
• Proficient in verbal and written English. Able to speak simple Japanese
• Customer focused attitude (Responsiveness, Accurate & Customer Friendly)
• Proficiency in office management software (MS Office, MS Project, CRM, others)
• Independent and result-oriented style of working
• Ability to work under pressure & willingness to learn

Job Info:

• Working Days: 5 days/week
• Working Hours: Fair rotational shifts
• Location: Central / Downtown / East

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD-00000981

Job Description:

• Facilitate patients’ journey through the various service points in clinic by assisting with patients’ registration, appointment scheduling and rescheduling, referral, and payment.
• Provide patient care services such as measurement of height, weight, and blood pressure.
• Promote and educate patients of self-help services and mobile applications.
• Manage patients’ general enquiries and screen patients’ general condition.
• Perform outgoing calls to patients to attend to their escalated requests.
• Provide administrative support as and when required.

Job Requirement:

• Polytechnic Diploma, GCE A / O / NITEC qualification.
• Experience in frontline and customer service preferred.
• Excellent interpersonal and communication skills.
• Good team player with passion for service excellence.
• Able to multi-task and work in a fast-paced and dynamic environment

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Job Highlights:

• Any 5 days of the weeks with 3 rotating shifts
• Basic Salary + Allowance + Shift Incentives
• 3-6 months to PERMANENT

Job Responsibilities:

• Assist passengers at the check-in counters
• Verify passengers' travel documents and passport details at the gates
• Handle customer issues regarding flight operations
• Provide support to special needs customers
• Identify and report any safety and security standards in the workplace

If you are keen to explore this career opportunity, kindly send a copy of your resume to rrkc(at)rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446

EA License No: 16C8261

Job Description:

- Provide accurate and timely processing of bills and charges, deposit

- Financial counseling to all patients.

Requirements

- Min N/O Levels / Diploma in any discipline

- Prior work experience in customer service

- Able to start ASAP

- Able to commit for 1 year or longer

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

You will be at the very forefront of operations to support the department in delivering patients’ care which include patients' and visitors' registration, billing and payment, appointment scheduling and admission and discharge coordination.

Requirements

· Diploma in any discipline/GCE 'A'/'O' Level/Higher NITEC in any discipline

· Able to multi-task, work in a fast-paced and dynamic environment

· Able to perform 3 rotating shifts and work on weekends and public holidays

· A team player with good interpersonal communication skills

· Willing to perform basic clinical tasks

· Proficiency in computer application

Responsible for providing courteous and efficient food & beverage services to the guest.

Te present menu, take order, suggest and recommend appropriately.

Attend and respond to guest's needs promptly and professionally.

Setting up table arrangement and ensure cleanliness in the restaurant.

To perform other duties as assigned by superior.

REQUIREMENTS:

Able to work on weekends and public holidays.

Able to start work immediately.

Full time/part time position available.

BENEFITS:

Attractive incentive (daily) and tips.

Medical and insurance benefits.

Staff discount.

Uniform provided.

3 meals provided.

Birthday celecration.

Leave entitlements.

Increment after probation.

Overtime payment.

5 work day per week.

We are looking to hire contract Patient Service Associates to work with our clients from reputable government hospitals and medical groups. Long term opportunities will be available too!

Job Description

• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self-registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Education & Experience

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Proficient in MS Office

Personal Attributes

· Comfortable with working in hospital environment

· Must be open to working rotating shifts

· Able to start work immediately or within short notice

Apply now by sending your resume to [email protected]

or call Tammy at 8178 6641 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601

Our client is an aerospace and aviation company. They are looking for a Temp Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Reviews customer orders to understand needs.
• Manages and updates customer orders in the ERP system.
• Works with warehouse and other departments to resolve orders promptly.
• Prioritizes orders based on delivery dates and analyzes if additional input is needed.
• Uses the ERP system to research and resolve order issues.
• Modifies and addresses pending orders.
• Ensures timely shipment for critical orders through coordination with other teams.
• Monitors and expedites urgent orders.
• Resolves customer claims with various departments and recommends corrective actions.
• Manages part usage and demand for contracts and programs in collaboration with Customer, Sales, and Planning teams.

Requirements:

• Minimum of 2 years of relevant work experience
• Work experience in warehouse environment
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

(PART TIME) Invoice Processing & Customer Service Executive

For Gourmet Fruits and Vegetables

AM PART TIME Customer Service

Basic: $1400

Overtime: 1.5 times of Basic

Work location -Jurong area (6 Chin Bee Ave)

Job: Order Processing and communication with Customer

Skills: Knowledge of Excel, Good communication skills, Ability to read & communicate in English

Work Days: 5 days

Full Time Shift: 7:15- 12 noon

Please What's app 81252383

www.ljh.com.sg

PM PART TIME Customer Service

Basic: $1400

Overtime: 1.5 times of Basic

Work location -Jurong area (6 Chin Bee Ave)

Job: Order Processing and communication with Customer

Skills: Knowledge of Excel, Good communication skills, Ability to read & communicate in English

Work Days: 5 days

Full Time Shift: 13:00- 18:00 noon

Please What's app 81252383

www.ljh.com.sg