Permanent, 5days, Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

Documentation of service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

Added advantage:

Data center aircon servicing

As a Food & Beverage Service Ambassador in one of the hotel's food & beverage outlets, you will be responsible for the following:

Responsibilities

• Handle food and beverage orders and serving guests.
• Provide great service to all guests.
• Anticipate guests' needs and have a keen eye to details.
• Assist preparation and setting up restaurant for food service, maintain tables, clear and reset tables.
• Ensure all available amenities and utensils are properly stocked and "ready" prior to service.
• Answering guests' enquiries.
• To perform other related duties as required by the outlet manager.

Requirements

• GCE O / N level or NITEC Certification of any discipline and/or WSQ certification
• Good interpersonal and customer services skills.
• Willing to work on rotating shifts, weekends and public holidays.
• Previous Food & Beverage experience in a similar environment will be an added advantage but not necessary
• Customer oriented with a pleasant disposition.

Additional Information

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

We regret that only shortlisted applicants will be notified.

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.

You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.

Who you are:

You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.

What's in it for you?

We provide all new hires an 6-8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivalled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• The ability to join August 2024 training class
• Up to 3 years of full-time work experience
• Business proficiency and fluency in English and Mandarin to manage respective clients
• Experience in customer support/managing stakeholders from various profiles
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Ability to communicate effectively and articulate thought process clearly
• Experience within the financial market or fin-tech industry
• Ability to identify, research, and resolve customer technology, software and hardware issues
• Willingness to learn new technologies and ability to retain information
• Multi-tasking and problem solving skills as well as an ability to work independently as a part of larger global team
• Ability to work occasionally on weekends or on a bank holiday (weekday off in lieu)

We’d love to see:

• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Operations and Customer Service Executive

• Salary: $2300 - $3200
• Location : Tampines East
• Working Days : 5 days (Friday & Saturday off)
• Working hours Monday - Thursday 12pm - 9.30pm | Sunday 830am - 7pm

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Job Requirements

• With relevant experience in music school is an added advantage
• Diploma or equivalent qualification
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

* Assist with day-to-day site admin functions

* Prepare and generate invoices

* Manage the provision of all office services, i.e. reception, phone, fax, mail, stationary, courier services, office equipment, etc

* Support the day-to-day aspects of records management for various users.

* Inputs document data into the standard registers ensuring that the information is accurate and up to date.

* Maintained updated records of all approved documents and drawings and their distribution clearly. ·

* Handle ad-hoc office administrative tasks.

* Issue Cheque payments to suppliers and payment vouchers.

* Any other duties as assigned by direct superior

Requirements:

* Graduates with no experience are welcome to apply

* Proficient in Microsoft Excel and Word

* Effective team-player with a positive attitude

***Declined Intermediary, Thanks!!!

JOB RESPONSIBILITIES:

• Perform front-desk duties such Patient Registration, Booking Appointments, Dispensing Medicine, Billing and Payment Collection
• Attend to enquiries
• Assist Doctors with chaperone and simple procedures
• Administrative duties such as claims submission, stock take and Clinic audit
• Deliver high quality of patient care experience
• Other duties as assigned

WORKING HOURS:

• OFFICE HOURS - 5.5 DAYS
• 2 SHIFT (AM / PM) - 5 DAYS
• 3 SHIFT (AM / PM / ON) - 5 DAYS

WORK PLACE:

• Jurong East

JOB REQUIREMENTS:

• Min N / O LEVEL
• Strong Customer Service Experience Preferred
• Relevant PSA / CA Experience Preferred

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Service Manager
$6000-$7000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
35 Jln Pemimpin, Singapore 577176


Responsibilities

• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other units in line with the global Service Strategy initiatives to implement appropriate longterm strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of company’s equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Requirements

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, AutoCAD, or similar designing application experience
• Willingness to travel globally.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Responsibilities

• Verifications of customer’s / banker’s signatures
• Checking of teller transactions
• Transaction overriding
• Manage queue waiting time
• Problem solving and handling of customer feedback and complaint
• Preparation and checking of reports
• Reporting of suspicious transaction
• Ensuring that operational procedures are carried out and adhered to regulations/rules set
• Supervision / counselling of staff
• Training of staff in job knowledge

Job Requirements

• Diploma holder and above
• At least 3 years working experience in a retail branch
• Self-motivated with strong customer service orientation
• Effectively bilingual in English and Chinese so as to communicate with Chinese-speaking customers
• Interpersonal and communication skills.
• Problem solving skills
• Able to work on Saturdays (full day)

Job Description:

To make files ready for public access

Requirements:

O Levels and Above

Contract Period:

15 Feb – 31 Mar 2024

Working Hours:

42 hours per week, 8.5 hours per day from Monday to Thursday, 8hrs on Friday

Salary:

$10/hour

Location:

National Archives of Singapore

1 Canning Rise

Singapore 179868

Planning and liaising with existing contractual Clientele to schedule for appointment.

Expanding & retaining existing Clientele base.

Manage requests/ feedbacks and assigning service team to follow-up on requests.

Willingness to learn on the job and hone relevant HVAC skillset. May express interest to learn HVAC installation and troubleshooting with our team members.

Team player who can work together with other engineers and workers to design, develop, test, and improve our internal processes.

Participating in various learning experiences, which may include attending workshops and training sessions.

Meticulous with details, preparation of paperwork for daily operations of service department.

Any other ad-hoc tasks as required by the Management.

Assist in providing quotations and invoices for our Clientele.

Assist in coordinating with the service team to rectify defects for our Clientele.

Career advancement opportunities with progression based on merit and performance.

Candidate shall possess qualifications in Mechanical / Building Services with relevant experience.

Minimum requirements:

a. Relevant NITEC / Diploma in Mechanical / building services

b. 1 year relevant working experience in HVAC / building services

c. Class 3 license (Preferred)

Benefits:

a. Basic salary of minimum 2,300 and above (Based on relevant experience)

b. Annual leave entitlement

c. Medical reimbursement (Upon confirmation)

d. Positive work environment

Job Description

• Responsible for the effective management and operation of Patients’ Registration counters including billings, financial counselling and collection matters.
• Process, respond to requests and handles all general enquiries & feedbacks received from patients
• Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
• Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.

Job Requirement

• At least 1 years' experience in a customer service role preferably in a hospital environment
• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• 5 days work week (Any 5 days in the week which including Weekends & PHs)
• Working hours:

Shift 1 : 7:00am to 4:30pm ; or

Shift 2: 10:00 am to 7:30pm; or

shift 3: 12pm to 9:30pm

JOB RESPONSBILITIES:

• Welcoming customers into the shop
• Assisting customers to find desired items
• Inventory Maintenance

WORKING HOURS:

• Shift 1 - 10am to 6pm
• Shift 2 - 2pm to 10pm
• Shift 3 - 10am to 10pm
• 5 days week including weekends, 44 hours per work week

INCENTIVE:

• $200 performance incentive (attendance, punctuality based) + $200 average comms~

WORK PLACE:

(Must be open to Float Different Location)

• 313 Orchard
• Bugis
• Raffles City

JOB REQUIREMENTS:

• N/ O level
• Customer Service Experience preferred

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Purpose of the role:

Ensure on-time part availability

Order processing, administration and management of orders for assigned

customers

Main activities:

• Order management between customer and workshop
• Administer customer account, including ERP contract administration.
• Understand customer requirements and transform into fulfilment actions
• Ensure customer order status, weekly report are accurately generated and maintained
• Maintain regular contact with customers assigned, perform weekly, monthly and yearly review.
• Develop alternative solutions and make decisions to ensure order delivery to meet customer requirement
• Coordinate clarification of technical and commercial queries
• Inform relevant customers proactively on order status, especially for delays or critical parts
• Consolidate technical quotation, fulfil business quote and send to customer via ERP system.
• Continuous improvement/optimization of order fulfillment process, analyze metrics to provide insight and
• recommendations to improve organizations profitability and margin
• Any other duties as assigned by Supervisor

Job requirements:

• Diploma in any relevant industry
• No work experience required
• Excellent written and oral communication and presentation skills
• Strong work ethics, team player, customer oriented with meticulous mindset
• Self-motivated person who can bring ideas and improve our existing processes
• Proficient in Microsoft applications
• Fluent in English

• MNC
• 5-day work week
• Opportunity to lead the highest sales value team made of high-flyers
• Proven sales experience in Foodservice industry
• Be part of the organization's senior management team

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as Senior Sales Manager.

RESPONSIBILITIES:

Customer Management

• Lead the Sales team to manage highly professional business relationships with independent and group customers.
• Represent the company in the relevant chefs and industry associations playing an active role in supporting industry issues and young talent development.
• Represent the company in customer and industry events as appropriate.

Sales Targets

• In conjunction with the management team to identify the annual financial year sales & gross profit & budgets for the channels.
• Maintain the Sales team monthly targets reflecting the appropriate balance between achievable and motivating sales outcomes with a core focus on driving a strategic growth objective with profitability.
• Monitor customer responsibilities to ensure a balanced portfolio between teams with an appropriate commission objective for individuals and room to nurture customers alongside new business.

New Business Development

• Maintain a core team focus on basket growth to achieve additional product and categories in current customers.
• Engage closely with the Business Development and Procurement teams to grow sales in identified strategic brands and categories, ensuring that they have the relevant market intelligence, customer engagement and promotional execution from the sales team to ensure success.
• Be hands on alongside the sales team in development of strategic customer opportunities in identified channels, building on the existing supply chain to expand market coverage.
• Identify and grow new specialist channels as the industry develops.
• Work closely with the Marketing and Business Development team to deliver marketing programs that offer customers tangible value opportunities and drive increased sales.

Staff Management and Development

• Recruit new sales team members who have the required skills, an appetite to learn and enthusiasm for the contribution sales team make to the business.
• Identify the team behaviours, competencies and outcomes that contribute to success and support each team member to achieve these, reflected as the highest standards of service and support to the customers.

REQUIREMENTS:

• Bachelor Degree in Business, Marketing, or related disciplines
• Minimum 8 to 10 years of relevant experience in Sales
• Experience in leading high performing sales team
• Proven sales experience in Food industry
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

The Raffles Service Executive delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel and is supervising Raffles Service Agents ensuring every call meets the standards.

Primary Responsibilities

Delivers Friendly and Professional Service

• Handles guest comments competently and swiftly.
• Maintains level of confidentiality and discretion of the guest, colleagues at all times.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Ensures smooth operation of the department by attending to incoming calls, fax and emails that are pertaining to room and F&B reservations or general enquiries.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Ensures service standards and individual performances are aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Provides Experience that Exceeds Guest Expectations

• Is well versed with the preference of guest’s and provides all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for LCAH members.

Supervision of the Raffles Service Team

• Supervises and ensures 24-hour shift coverage of the department and is able to personally cover any role or duty if required.
• Carries out any other duties as and when assigned by Raffles Service Manager or Raffles Service Assistant Manager.
• Ensures smooth operations of Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained and follow WSH guidelines.
• Addresses any security incidents and guest complaints to Raffles Service Manager or Raffles Service Assistant Manager and reacts proactively when suitable and appropriate.

Involvement in Wider Job Function Actions/Relationships

• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Assists guests with a seamless reservation process by providing restaurant and bar information, reservation confirmation and / or reservation changes or cancellations and other special requests.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Maintains complete knowledge of all Food & Beverage offerings and hotel services and features.
• Ensures all duties and tasks are carried out according to the required standards as prescribed by the hotel.
• Builds a positive relationship with the restaurant managers, assistant restaurant managers, service executives, associates and hostesses/hosts.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Designs, revised and applies emergency backup plan for communications systems in case of PABX failure.
• Supervises technical and operational data availability at all times.
• Leads and trains team to be fully equipped and knowledgeable on telephone system in compliance with the hotel network policies.

Contributes to Financial Performance Enhancements

• Cooperates with all departments and all others to cross-sell and promote Raffles Hotel’s products and services.
• Communicates and rolls out the annual upsell strategy and supports the team to achieve goals as set by management.
• Performs any other duties and responsibilities that may be assigned.

We are looking for Field Service Specialists (Electromechanical) to join our team in Singapore.

The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Pre-requisites:

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Knowledge and hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Able to work independently with minimum supervision and own initiative.
• Willingness to travel.

The Job:

• Technical after Sales support to external, but also internal customers as required by the Company.
• Provide high quality field services to customers in APAC region remotely or visiting customers' site.
• Coordinate maintenance service projects between Raute's delivery units and customers.
• Carry on field service work during installation, commissioning, planned service and on-call cases.
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Follow-up and coordinate of spare part and maintenance service sales and co-ordination of service work schedule is also part of the job.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

We’re hiring: Service Crew

Join the fun team at COL and work with people who are passionate about what they do.

COL is a new restaurant and bar in the heart of Keong Saik with casual dining and amazing food and cocktails.

Led by Chef Colin Buchan with extensive experience in London and Singapore working with Jason Atherton, Gordon Ramsay, Marco Pierre White, and Angela Hartnett.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts
• Able to work on Public Holiday and Eve

Key Benefits:

• The opportunity to be part of an exciting and progressive start up venture with a drive and ambition to expand
• Competitive salary
• 5-day work week (Mostly Sunday & Monday off)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL
• Meal Allowance
• $100 Transport Allowance
• 14 Annual Leaves (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

• Position: Patient Service Associate
• Location: Across Singapore
• Working hours: Shift Rotation
• Salary (commensurate with experience): Up to $4,200 + Performance Bonus
• Duration: Permanent
• Industry: Healthcare

Main Responsibilities:

• Work with Operations Manager with planning and reporting activities
• Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale, and uphold company values
• Attend to patients courteously upholding quality service standard
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Assist radiographers / nurses if required (e.g: bring patients to the scanning room).
• Assists to prepare patients for scans
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Collect payment and provide financial counselling for radiological procedures
• Any other duties as required

Requirements:

• Minimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
• Experience in healthcare sector
• Good interpersonal and communication skills
• Good customer-service mindset

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

World Kinect Corporation (NYSE: WKC) is a Fortune 500 company providing aviation, marine and land energy, logistics, and technology solutions to customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.

With revenues in excess of $27 billion and over 5,000 employees worldwide, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logistical support and price risk management.

Job Summary

Are you passionate about Aviation, or looking to break into this space whilst looking for a rewarding career? If so, keep reading…

As a Fuel Logistics Specialist, you will be the face of our Aviation segment, delivering exceptional customer service to our Global Clients. You will handle a variety of tasks, from coordinating fuel orders, resolving issues, providing quotes, and updating records. You will work in a fast-paced environment, where no two days are the same. You will need to be confident, calm, and decisive. We believe in flexibility, meaning you can balance working from home as well as in our state-of-the-art office in Singapore.

You will be part of a diverse and supportive team that spans four continents but works together as one. You will collaborate with other departments to solve complex problems and ensure customer satisfaction. We also collaborate with other departments to solve complex issues which results in a high level of customer satisfaction (99.8%) You will also have the opportunity to grow your skills and career within WKC, a leading company in the Aviation industry.

To succeed in this role, you will need:

• A natural curiosity and passion for all things Aviation-related.
• 2+ years’ experience in a telephone customer service or sales based role
• High standards of accuracy and attention to detail.
• Ability to meet and exceed Key Performance Indicators and Service Level Agreements
• Attention to detail is a must for this role
• Ideally coming from an environment where Governance, Compliance and Error rates are adhered to at all times
• A motivation to exceed expectations every day.
• A strong team spirit and a positive attitude.
• Empathy, professionalism, and respect for others.
• Excellent English communication skills (both written and oral).
• Adaptability and resilience in an ever-changing fast-moving environment.
• Proficiency with technology and multiple systems.

What personal characteristics help our team be successful:

• Self-motivated
• Adaptable and flexible
• Positive can-do attitude
• Striving for excellence
• Empathic

What can you expect to receive in return for your commitment:

• Working with industry renowned professionals
• A supportive and collaborative environment
• A personalised development plan to help you overachieve in your career
• The potential opportunity to travel and see the world

If you have these qualities and are ready for a new challenge, apply now and join our Fuel Logistics team!

Your primary responsibility will be to gather, analyze, and report on various service-related data to support decision-making processes within the organization. You will play a crucial role in providing insights and recommendations to improve service quality, efficiency, and customer satisfaction.

Key Responsibilities:

• Prepare and churn daily, weekly, monthly, or quarterly reports (as appropriate) stipulated by Customer’s Contract obligation; or at agreed time intervals, through the analysis of data, past trending records and Service Management Reviews
• Recommend areas of improvement that support Customer’s business requirements through gap analysis and periodic reviews; initiate Service Improvement Plan (SIP) as appropriate
• Ensure that data published is unchanged from creation to reception; by upholding to act with integrity and ensure that all data extracted and published are treated as Confidential
• Generate reports with accuracy, determine classifications by identifying trends, clarifying inconsistencies, and monitoring progress periodically
• Commitment to fulfill, ensure correct and accurate, valid data is published and timely delivery of Customer deliverables
• Perform integrity and quality analysis on data prior to publication, ensuring that business standards and customer expectations are being maintained
• Prepare and manage operational reports to improve the overall performance of the support teams; and highlight the pain points in the operational process
• Articulate and document the Service Level Agreement (SLA), and Operational Level Agreement (OLA) deliverables to achieve the outcomes expected by both AsiaPac and the Customer
• Propose reporting templates based on reporting requirements/descriptions per the Customer’s Contract schedule; ensure that access to the data sources is set up in order to produce the reports
• Work closely with the Operations and Service Delivery Teams to identify and define, value-add to existing reports, and discuss the structure, as required
• Support to deliver ad hoc reporting and analytics requirements to both customer and internal/senior management
• Contribute and support governance improvement on policies, standard ITIL processes, and procedure adoption, review and update related documentation; develop and maintain standard operational and service delivery templates, report procedural and work instructions documentation
• Support internal audits to ensure compliance with certified standards (e.g. ITIL, OSPAR)
• Take up and to lead small/medium projects or initiatives to improve the processes and toolsets
• Good understanding and familiarity with IT Operations background

Requirement / Pre-requisites:

• Proficiency in Microsoft Excel functions (Pivot tables, vLookUp, Conditional Formatting, Mixed Type Charts, Array Formulas, Macros, Microsoft Power Add-ins, etc…); familiar with using Power BI as an added advantage
• ITIL certified an added advantage
• Knowledge of Auditing Standards ISO20000, Quality Management System ISO9000 an added advantage
• High level of personal commitment, proactiveness, and sense of responsibility
• Demonstrate problem analysis and solution formulation ability
• Excellent customer service orientation and ability to communicate clearly; is meticulous and possesses good report-writing skills

Qualifications and Skills:

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Proven experience as a Data Analyst or similar role, with a focus on service-related data analysis and reporting.
• Strong analytical and problem-solving skills with the ability to think critically and draw insights from complex datasets.
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders effectively.
• Detail-oriented with a high level of accuracy in work output.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with service management concepts (e.g., ITIL) is a plus.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Job Description:

• Support department GM to collaborate with Headquarter in formulating project development strategies for metrology products in Singapore and Malaysia to align to organizational strategy and capitalise on potential project opportunities
• Manage and drive team collaboration with internal and external project stakeholders, endorse project deliverables to optimise project efficiency and performance
• Establish service delivery system in Malaysia and lead cross-functional integration on operations with Singapore team.
• Formulate strategies to optimise customer’s maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Manage and review regular service reports to evaluate impact of trends, and potential malfunctions and solutions.
• Support pre and post sales initiatives and drive customer renewals through exceptional service
• Manage departmental plans aligned to organisational strategies and frameworks to drive compliance with Workplace Safety and Health (WSH) and Environmental Management Systems (EMS)
• Manage continuous improvement and change management initiatives for time, cost and quality improvements
• Provide technical training on equipment and systems maintenance for new or complex equipment and systems and development opportunity to engineers
• Conduct regular communication with Japan’s factory and project team in Headquarter for project development and planning

Requirements:

• At least 15 years of engineering experience in semiconductor manufacturing industry will be advantages.
• Excellent interpersonal communication skills
• Excellent presentation skills
• Software proficiencies for Microsoft PowerPoint, Microsoft Word, and Microsoft Excel.
• Overseas travel is required.

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279