Industry : Aviation / Aerospace

Location : Loyang, near pasir ris

Responsibilities

• Issue quotations, acknowledge customer purchase orders and send invoices
• Ensure customers’ orders are processed promptly and accurately
• Ensure coordination on stock readiness, availability and delivery schedules
• Respond customer queries and expedite requests
• Ensure delivery and customer requirements are met
• Undertake ad-hoc duties as assigned.

Requirements

• Diploma in Business or Engineering or equivalent
• At least 2 years of working experience in a customer service function
• A team player, meticulous and self-motivated with a positive attitude
• Able to work independently in a fast-paced environment
• Possess good problem solving and communication skills
• Proficiency in MS Office

Largest Craft Beer Taproom in Singapore looking for passionate individuals to join the crew!

We are a fast-paced ever growing group with ample opportunities for growth and learning.

• Job Description:We are seeking enthusiastic individuals to join our team as restaurant service crew members. As a member of our service team, you will play a crucial role in providing exceptional customer service to our guests. Your responsibilities will include greeting and seating guests, taking orders, serving food and beverages, and ensuring guest satisfaction throughout their dining experience.
• Responsibilities:
  Take food and beverage orders accurately and efficiently.
  Serve food and drinks to guests in a timely manner.
  Anticipate guest needs and respond promptly to requests.
  Maintain cleanliness and organization in the dining area, including clearing tables and resetting them for the next guests.
  Collaborate with kitchen and bar staff to ensure smooth service flow.
  Handle guest inquiries and resolve any issues or complaints professionally.
  Uphold high standards of food safety, sanitation, and hygiene at all times.
  
• Qualifications:Previous experience in a customer service or hospitality role preferred but not required.
  Excellent communication and interpersonal skills.
  Ability to work effectively in a fast-paced environment.
  Strong attention to detail and multitasking abilities.
  Positive attitude and willingness to learn.
  
• Benefits:
  Flexible scheduling options.
  Opportunities for advancement and career development.
  Employee discounts on meals and other perks.
  Fun and supportive work environment.
  
• How to Apply:Interested candidates should submit their resume and cover letter detailing their relevant experience and availability to [email protected] or whatsapp Chee Li at 83067344. Please include "Restaurant Service Crew Application" in the subject line.

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘N’ or ‘O’ Level or relevant education qualifications
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match. This role provides flexibility in working hours, allowing you to carry out your responsibilities from the comfort of your home.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

Since this is a remote position, it necessitates self-sufficiency and discipline. The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

• Consult customers before and after treatment.
• Perform facial treatments on customers.
• Upsell skincare products.
• Update customer records regularly.
• Handle basic front desk duties.
• Ensure store cleanliness and hygiene are well maintained.
• Other duties as assigned.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Learning Lead, you will support and manage segments of the local training business. You'll manage and execute strategic business plans across the Japan region. You will work to determine which partners best fit our training goals and collaborate with them to build clear business plan goals for their training segments. You'll drive consumption of learning programs and strategic campaigns for enterprise accounts and regional customers, reporting business forecasts to executive stakeholders.

Qualifications

JOB RESPONSIBILITIES

• Strategize with customers, regional training business leads, and customer account teams to understand learning needs, conduct scoping sessions, and make recommendations.
• Launch and run learning campaigns across the Japan region to ensure that training is achieving business objectives, taking the size of local markets into account.
• Support regional introductions of global initiatives for programs.
• Support field teams in their training engagements within strategic accounts. Work with learning teams to provide resources, support, and advice.
• Provide reports and business reviews (e.g., regional dashboards, training attach metrics, and training consumption) to stakeholders.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a training business role or as a channel manager.
• Experience working with partners and business trainers on technical training delivery plans and cloud technologies.
• Experience recruiting and managing partners, and delivering go-to-market strategies and results.

PREFERRED QUALIFICATIONS

• Experience launching and/or managing business offerings to achieve or exceed business goals.
• Experience implementing global business goals/initiatives across the Americas region.
• Experience with business planning, business growth, and data-based approaches to business strategy.
• Ability to work in a fast, growing, dynamic, and ambiguous environment.
• Ability to communicate in Japanese fluently to foster and develop key relationships with new and existing clients and partners in Japan.

We are a growing local F&B company looking for young & mature individuals who are willing to embark on an exciting journey with us.

Location: Tampines

Flexible Work Arrangement for Part-Timers

Key roles and responsibilities

- Cashiering roles (POS system)

- Close accounts for the day

- Heat up Pau, Dim Sum & Porridge

- Prepare Beverage

- Pack takeaway orders for walk-in customers and food deliveries

- Ensure Food Shop/Food Kiosk is kept clean/tidy

- Ensure daily smooth operation

You should possess:

- A positive attitude (we only want people who takes on roles and responsibilities readily, are honest and are willing to learn.)

- Strong interpersonal and communication skills

- Team Player

- Ability to work in fast-paced environment

- Training will be provided

Perks of working with us:

- Annual Leave

- Medical

- Uniform provided

- Benefits & Recognition

About us

We are 2nd generation to a family of “pau-makers”. Our family has been in the handmade pau business for the past 30plus years. We, as 2nd generation, want to keep the good old traditional taste and at the same time, come up with new flavours or ways to attract the younger generation. We welcome you to our small family!

JN Services Pte. Ltd

Assist in contacting existing clients over the phone

Our office is located beside Harbourfront MRT station, a short 5 minutes walk to the office

Job Description

Perform customer service functions

Assist in contacting existing eclients over the phone

Why work for us?

Our team is family oriented - we host family friendly events for our team including movie events, monthly team dinners and activities (recently we went to play archery, hydrodash at Sentosa, and other activities and encourage flexible working hours. Many of our team also have kids and understand and value the flexibility of JN Services Pte Ltd

We value giving back by contributing to Make a Wish foundation, TOTE board donation matching program and other charities

Volunteering time for charity including packing bags with Kidstart and our team's families

Performance bonuses

Growth mindset - members of our team have been promoted within 2 years of employment to Assistant Manager

Our office is easy to access (located at Harbourfront MRT) and the job allows work from home opportunities

Beverages offered at the office

Requirement:

At least: All are welcome

Job Type: Full-time/Part-Time

Salary:

FT:$1,800 - $3,000 per month including AWS, 14 days annual leave

Monday - Friday

1100AM - 2000PM

PT:$10 - $30 per hour + weekly incentives

Benefits:

Parental leave

Professional development

Work from home (depending on work performance)

Supplemental pay types:

13th month salary

Commission pay

Performance bonus

COVID-19 considerations:

All safety guidelines according set by MOM

Job Responsibilities:

- Assist walk-in clients on account opening and general account or transaction-related enquires / issues

- To make follow-up calls / emails to clients on account holder personal details update requests and compliance related matters

- Support Live Chat enquiries

- Cover B2B reception area when needed

- Other ad-hoc duties

Job Requirements:

- Minimum Diploma

- Minimum 1-2 years of experience in Financial Insurance industry

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Your role

Do you want to play a vital role in shaping the future of how we work in an agile way?

We're looking for Business aligned L2 Support engineers who is:

• talented and proactive C# & Kofax Application Level 2 Support Developer
• responsible for maintaining, troubleshooting and enhancing the supported application and workflows, while ensuring smooth operations, stability and reliability
• provide ongoing support for the in-scope applications, resolving any issues or incidents in a timely manner
• collaborate with the business users to understand their pain points while using the applications and translate them into technical requirements for application development team
• document and maintain a knowledge base of common issues and their resolutions
• analyze and monitor application performance, identifying areas for optimization and improvement
• develop low complexity enhancement and code fixes for recurring application issues and KTLO items

Your team

You will be working in the Information Capturing & Processing Crew, which is part of the foundation stream of Client Document and Records Management. You will work within a team software engineers who work across various PODs of Information Capturing & Processing to support the delivery and improvement of the Digital Mailroom Capturing and PDF/A converter service, Kofax Express and the Transformation API service.

Along with your team members, you will enable the transition from our classic products to the new strategic and integrated suite of products.

The crew mission is to become the global differentiator for capturing and processing of (client) information by offering innovative information services for integration & automation.

The members of this chapter are working out of Switzerland, Poland, India, Qatar, Philippines and Singapore.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

• minimally 5 years of proven experience in C# development or application support with strong knowledge of .NET framework, REST APIs and Design Patterns for Object-Oriented software
• hands-on experience with Kofax Total Agility, including workflow design and development
• familiarity with Database Management Systems like MS SQL Server
• proactive and detail-oriented approach to support and troubleshooting
• knowledge of IT Service Management and Incident Management process
• familiarity with Agile development methodologies and cloud technologies like MS Azure would be a plus
• strong problem-solving skills and the ability to handle complex technical issues
• excellent communication and collaboration skills to work effectively with cross-functional teams

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Responsibilities:

• Organize customer service operations to maintain good relationships with customers and staff
• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
• Attend to customer inquiries and handle feedback/complaints effectively
• Gather customer feedback to improve service standards
• Perform other assigned duties

Requirements:

• Min ITE or higher
• Interest in providing good customer service
• Good Spoken English
• Basic Microsoft Office knowledge
• Experience in hospitality
• Excellent communication skills

Interested candidate, kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA Licence No. | 14C7092

EA Registration No. | R1105417

EA Personnel | Chia Meng Yong ( Kenny )

Setup Architecture and Design guidelines for the platforms across on-premise (GPC)
Develop Designs Frameworks, Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation
Coach and train project team members on Technical architecture processes and best practices
Analyze security vulnerability reports for Operating system, Middleware solutions
Plan operating system, middleware patching involving ATFM and
Work with Infrastructure partners (ATFM, GPC) to set up development, testing, and production environments
Proposes solutions that satisfy performance requirements; ensures test strategy validates performance requirements; tunes application performance issues
Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
Develops and maintains system documentation

Top 3 Core skills

1. Experience in Operational, Maintenance of solutions at On-premise, Cloud

2. Experience in setting up development, testing, and production environments at GPC and cloud

3. Experience in building/maintaining solutions running on Linux, IBM WebSphere, IBM Curam V7, IBM DB2, custom packaged applications like AngularJS, NodeJS, Docker container management, Kong API Gateway

1. Experience in AWS

2. Experience in managing DevOps

3. Experience in MEAN Stack

(a) Care duties

• To assess & review needs of potential and current befriendees, manage befrienders and befriendees matching and conduct necessary training and onboarding for befrienders.
• To ensure timely and accurate data input of all befriending activities​ in Salesforce,
• Facilitate and Support in Step-up care for befriendees and CREST P3 clients,
• Serve as a conduit for other Brahm Centre’s services (COMIT, Case Management, Elder-sitting, Counselling, Wellness etc); escalate when needs emerge,
• Participate and support in ad-hoc excursion trips to build rapport with clients and their caregivers,
• Assist in planning and support of mass dementia screening and mental health awareness outreach events
• Assist in regular outreach and community screening of assigned portfolio,
• Provide case management services (i.e. visit and assess their home situation, study family dynamics and care needs for both clients and their caregivers),
• Provide holistic care support to clients who are at risk of depression, dementia and other mental health conditions,
• Conduct regular home visits and/or phone calls and make periodic invitations to suitable clients to attend social activities and programs conducted in the Centre,
• Provide person-centric care (social and health), psychoeducation, information, and support for clients and caregivers through emotional support, follow-up, and service linkage,
• Collaborate with community partners, healthcare institutions and government agencies to provide holistic care support and service interventions to clients and caregivers,
• Maintain proper documentation and secure storage of case files, referrals, and other related documents across various systems i.e. Salesforce, Acutenet, Integrated Referral Management System (IRMS).
• Any other administrative roles that may be assigned to you.

(b) CSO area

• Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources (eg toilet rolls, newspaper for art courses).
• Assist with centre programs support, NSA verification and attendance taking of clients and visitors to the centre.
• Assist clients with Skillsfuture applications where required.
• Preparation of venue and logistics for courses and other events. Ensure facility is in compliant with necessary health regulations, kept clean and tidy, and centre programs run smooth.
• Attend to general enquiries and feedback from customers and cross-selling of courses, talks and activities (held onsite and online).
• Assist with pre and post course/event preparations.
• Ensure accuracy and timely entry in salesforce i.e. new members creation, new events creation and marking of attendance
• Ensure daily reconciliation of takings with tracker.
• Any other administrative role that may be assigned to you.

(c) Programs

• Ensure that trainers and Finance are informed of final number of participants 5 days prior to course commencement date.
• Have oversight on programs and offering by Brahm Centre and the availability of slots for courses in order to promote and maximise sales for courses and activities
• To host and facilitate centre events where required
• To support centre for any onsite or offsite outreach events where required

Contact Center Support (Contract)

Job Description & Requirements

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My client is a renowned Bank in Singapore and am on the lookout for Contact Center Support (Contract).

Responsibilities:

• Acquire up to 7 years of IT experience, including a minimum of 5 years focusing on Contact Center applications within the banking/financial services sector.
• Exhibit knowledge and familiarity with Avaya Contact Center solution, if possible.
• Demonstrate proficiency in 3-tier architecture applications to:
• Provide Level 2 support by comprehending application architecture and interfaces for effective troubleshooting.
• Support daily IT operations, resolving production issues by analyzing and proposing workaround solutions for service recovery.
• Specify monitoring requirements, anticipate system abnormalities, and proactively prevent potential issues.
• Perform application capacity planning and conduct performance tuning.
• Engage in regular disaster recovery simulations and exercises.
• Display strong interpersonal skills for effective communication with internal IT teams, business units/operations, and external vendors.
• Identify, troubleshoot, and mitigate batch issues, ensuring adherence to SLAs.
• Proactively identify opportunities for preventive measures.
• Execute administration and optimization tasks to achieve optimal system performance.
• Review technical and functional solutions from enhancement/project teams to ensure compliance with established standards.
• Propose design and operational optimizations.
• Provide timely responses to queries from various business units.
• Offer regular updates on status, progress, issues, and resolutions to business stakeholders.
• Collaborate with project/enhancement teams for the smooth transition of operations to the run team.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

The role is responsible for end to end Order to Cash process includes but not limited to manage customer accounts at an operational level, entering and processing assigned orders according to the procedures, dealing with and resolving questions and/or problems involving operational activities, proper coordination and communication with customers, internal functional teams and external service providers for the execution of the shipments and shipping documentations.

Key areas of responsibilities:

· Process external customer orders in system and/or via manual process

· Manage end to end order fulfilment process

· Process return orders, credit and debit orders (customer order, intercompany stock order) as needed

· Provides information and literature to internal/ external customers / service provider as needed

· Managing internal/external customer calls and inquiries

· Ensure customer information is accurately maintained in the ERP system

· Customer/vender master data maintenance

· Handling & monitoring for inbound/outbound, document, trade compliance with internal / external shake holder (Customer order, intercompany order and cross-board intra company order)

· Process free of charge or sample handling as needed

· Manage customer complaints via SFDC tool, April star, IQOS (entering, further follow up)

· Actively support Customer Service Organization objectives, strategies, projects, team admin etc.

· Rebate/Sales comm handling If need

· Maintain department ISO procedures support as needed

· Support any internal/external audit requirements related OTC as needed

· Drive continuous process improvement/KPI in the Order to Cash process

· Travel as needed

· Achieve metrics target - Complaints, Order management, etc.

· Prepare monthly sales reconciliation report and issuance of local tax invoices, Proforma Invoices, Commercial invoices, etc.

· Initiation/Coordination of VAT exemptions (including collection of exemption certificates from customers) at the interface of tax/finance departments

· Manage cash collection process , Handle receivable disputes at the interface of customers and internal stakeholders

· coordinate credit management process with customer related.

Qualification and Experience Requirements:

· Diploma with 5-10 years Customer Service or B2B experience

· In-depth SAP knowledge

· Chemical industry experience is preferred

· Knowledge of delivery and payment terms

· Knowledge of warehouse processes, logistics and shipping, international trade

· Microsoft Office - Word, Excel, PPT, SharePoint, One Drive

Research Interviewer

Timing/Shifts: Mon - Fri (Part-time: 12.30pm to 4.30pm) or (Part-time: 5.30pm to 9.30pm)

Able to choose 1 time slot and will be fixed permanently

Location: City Hall

Salary: $1,100 (Afternoon Shift) / $1,600 (Evening Shift) - Fixed Salary for different shifts

RESPONSIBILITIES

The Research Interviewer is responsible for collecting data by conducting structured surveys over the telephone and entering the responses into computer systems. No marketing or selling is involved. The part-time research interviewers will be required to work on a four hours shift Between 12.30pm to 4.30pm or 5.30pm to 9.30pm Monday to Friday.

REQUIREMENTS

• Minimum GCE ‘O’ levels
• Prior call center or telephone interviewing experience preferred
• Proficiency with computers and software
• Comfortable in managing repetitive task

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]