We are seeking a skilled and experienced Trade Floor Desktop Support Engineer to join our team. The ideal candidate will have a strong background in providing technical support within a fast-paced trading environment, with expertise in resolving hardware, software, and connectivity issues for trade floor users.

Responsibilities:

• Provide on-site and remote technical support for trade floor users, including traders, analysts, and support staff.
• Install, configure, and maintain trade floor desktops, laptops, and peripherals, ensuring optimal performance and reliability.
• Troubleshoot and resolve hardware and software issues, including but not limited to operating systems, trading applications, market data feeds, and connectivity.
• Collaborate with trading desks, IT teams, and external vendors to troubleshoot and resolve complex technical issues impacting trade floor operations.
• Monitor trade floor systems and infrastructure for performance and stability, proactively identifying and addressing potential issues.
• Coordinate with IT teams to implement software updates, patches, and system upgrades during non-trading hours to minimize disruption.
• Maintain accurate records of support requests, troubleshooting steps, and resolution details in the ticketing system.
• Provide end-user training and documentation on trade floor technologies, applications, and best practices.
• Participate in disaster recovery planning and testing to ensure business continuity in the event of system failures or emergencies.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Minimum of 4 years of experience in desktop support, preferably in a trade floor or financial services environment.
• Strong technical skills in supporting Windows and/or Linux operating systems, trading platforms, and market data systems.
• Experience with trade floor applications such as Bloomberg Terminal, Reuters Eikon, FactSet, and/or proprietary trading software.
• Familiarity with networking concepts and protocols, including TCP/IP, DHCP, DNS, and multicast.
• Excellent problem-solving and troubleshooting skills, with the ability to analyze complex issues and implement effective solutions under pressure.
• Strong communication and interpersonal skills, with the ability to interact professionally with trade floor users and stakeholders.
• Proven ability to prioritize tasks and manage time effectively in a dynamic and demanding environment.
• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or Bloomberg Essentials (BESS) preferred.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

You will be responsible for the provision of pharmaceutical care at our outpatient pharmacy. Your duties include counselling and dispensing of medication, teaching and providing information on medication to patients, their caregivers and other healthcare workers as well as assist them in the administration of medication. You will also need to help identify, resolve and prevent medication-related problems and ensure accurate and timely distribution of pharmaceutical items. In addition, you will be required to participate in corporate quality improvement projects.

Requirements:

• Degree in Pharmacy or equivalent, recognised by the Singapore Pharmacy Board for registration
• Relevant experience in a hospital setting environment will be advantageous but not essential as on-the-job training will be provided
• Candidates with experience will be appointed at a senior level
• Documented proof of :
• (i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity ; and
• (ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment
• We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered due to exposure risk

• Create a warm and welcoming environment where infants feel safe and secure.
• Holds 3Rs (Respect, Reciprocal, Responsive) when engaging with infants.
• Support age appropriate and holistic development with infants through interactive and stimulating activities.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Higher Certificate in Infant Care(HCIC), Advanced Certificate in Early Years (ACEY), Certificate in Infant/Toddler Care + Early Years Development Framework (CITC+EYDF)
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Technical Support Engineer - Barcode / Label Printer Products [3770]

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi Road

Salary range: $2500 - $3000 + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

• Build a collaborative and positive work environment.
• Deliver exceptional customer service.
• Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved.
• Resolve customer complaints and enquiries in a professional and prompt manner.
• Monitor and track customer response times and quality of service.
  Lead and manage a team of Customer Care Specialists.
• Set performance goals, provide feedback and conduct performance reviews.
• Regularly review the team knowledge on the latest products.
• Optimize processes and practices.
• Possess the ability and foresight to continually review opportunities for improvements and execute them.
• Propose to management on new initiatives for improvement in efficiency or optimization in cost.

Job Requirements:

• Diploma with 4-5 years of relevant experience leading and motivating a team.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Industry: Aerospace
Location: Loyang
Working Hours: Mon- Thurs 740am – 0535pm, Fri 740am- 255pm
Basic Up to $4500 + AWS + Bonuses

Job Responsibilities

• Handle all administrative tasks relating to customers' repair orders (create, maintain, quotation, invoicing).
• Regularly update customers on repair orders status and expected delivery dates.
• Co-ordinate all customers' enquiries with cross-functional teams and provide quality and timely responses.
• Prepare repair/overhaul quotations and liaise with customers till acceptance.
• Close and Invoice customers' repair orders promptly.
• Perform repair order costing and profitability analysis.
• Perform back up services (coverage) for other Commercial
• Customer Service Executives (CCSE) during their absence.
• Active contribution to Continuous Improvement Project
• Perform any other duties as assigned.

Job Requirement

• Diploma or Degree holder
• 3-4 years' customer service experiences in a fast pace environment.
• IT Proficient (Microsoft Excel)
• Team player with ability to work independently to meet deadlines.
• Good communication skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [email protected]

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

Job Description:

• Attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appointments/ sending out appointment reminders.

• Greetings and registrations of customer upon arrival.

• provide consultations to clients before and after their treatments.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Are you ready to work in a friendly, fast-paced environment where you will meet good bosses and make good friends?

We're looking for Part Time Service Crew / Interns

Job Duties:

· Greet guests promptly in a warm and friendly manner and lead them to their seats

· Take customer orders, serve and recommend menu items

· Perform cashering duties

· Ensure outlet is clean and organized at all times

· Any other duties as assigned

Requirements:

· At least one to two years of relevant working experience in the F&B industry

· Willing to work hard

· Keen to learn and improve

· Able to work in a fast-paced environment

· A team player with a “can-do” attitude

· Good communication skills

· Able to work split-shift, weekends and public holidays

· Singaporeans only

Other information:

Working location : Various locations

Duty meals will be provided

Part-Timer hourly rate is from $10 per hour depending on working experience

Please include your expected salary and earliest start date in your resume.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Sales Specialist (Sales Support)
5 days
9am-6pm
Kallang
$2500-$3200

Responsibilities:

• Able to handle order processing, quotations generation and monitoring of delivery shipment

Requirements:

• Minimum ‘O’ Levels with 1 year relevant experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

tai seng

up to 2.8k

Roles and Responsibilities:

> To arrange service visiting, install, repair, troubleshooting, and re-location on site

> To set up and dismantle equipment for demonstrations

> To conduct equipment familiarization training for users

> To answer service enquiries

> To attend user’s meetings

> To install and commission new equipment at customer’s sites

> To prepare service quotations, contracts, report, and invoice

> To arrange spare parts from suppliers

> To send / deliver repair item and spare parts

> To collect equipment for in house repairs

> To deliver new equipment to customers

> To attack and pursue outstanding debts

> To send faulty parts to vendors for checking and testing

> To furnish technical information and quality report to Principal

How to Apply:
Ready to be part of the healthcare revolution? Send your resume to [email protected] or telegram @jocelynchan and be a pioneer in shaping the future of healthcare. Your Next Chapter in Healthcare Begins Here

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Job description:

• Process and coordinate customer's orders
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner
• Handle local and export shipments for company
• Liase with overseas customers
• Ensure that customers adhere to strict guidelines set by NEA and SPF
• Ad-hoc duties assigned by supervisor

Requirements:

• Diploma in any discipline with 3 years of relevant experience
• Logistics knowledge and understanding import/export preferred
• Handling chemicals documentations and deliveries
• Able to work in a fast pace environment
• Proficient in SAP

Salary range: $3,000 - $4,000

Location: Gul Lane (Closest MRT: Gul Circle)

Working hours: normal office hours

Duration of contract: 1-year contract

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Ashley Soo Li Kim (EA Personnel Reg. No. R23113395, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or email Ashley at [email protected]

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

We regret only short-listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process. Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Are you looking to take step into healthcare but not sure where to start? Come join us and enter the world of healthcare.

BJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.

Core Responsibilities

• Scheduling appointments for Patients
• Providing and educating patients and family members on health grants and medical assistance information
• Registering and processing payments of patients
• Assist patients with Insurance and Medisave claims
• Assist Nurses and Doctors in administrative and clinical support

Requirements

• Minimum General Certificate of Education (GCE) Ordinary Level or equivalent
• Able to work in a team or independently with minimal supervision
• Outgoing and pleasant personality with good interpersonal and communication skills
• Proficient in computer skills
• Service Oriented and patient focused
• Possess organisational and problem-solving abilities to manage coordinate schedules

Benefits

• 16 Days annual leave
• 13 Month AWS with Variable Bonus
• Medishield-rider benefit
• Outpatient Medical & Dental coverage
• Discounted in-house services

Working Hours

Mon- Fri: 8:30am to 5:30pm

Sat: 8:30am to 12:30pm

Key Responsibilities

• Assist superior to achieve set objectives
• Liaise and communicate regularly with distributors, dealers and internal stakeholders
• Market monthly reports to superior and stakeholders
• Strengthen Service Network (3S and Service Standard)
  * Continual education and training for distributors/dealers
  * Support Distributors in their service activities including onsite field service
  * Support workshop setup
  * Assist and follow up distributors’ product registration status
• Technical Support for distributors and dealers
  * Support distributors and dealers for technical inquiries
  * MI (Market Information) processing
  * Prepare & issue Technical Bulletin for dealers
• Manage product registration and warranty administration
  * Management of distributors and dealers product registration
  * Warranty administration for dealers
• Any ad-hoc duties assigned by superior

Key Requirements

• Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
• At least 3 years’ Technical Service in Automotive/Marine Engineering
• PC literacy and MS office skills
• Good oral and written communication
• Resourceful team player and yet able to work independently
• Able to travel overseas
• Passion in marine industry

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Job description

• Perform daily operational duties at outpatient clinic
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Requirements:

• Singaporean Only
• Preferably Entry Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent
• Dispensing and chaperone experience would be preferred
• Familiar with MOH regulatory requirements for Clinic will be an added advantage
• 5.5 days office hour

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 |KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description

• Manage appointment for Orthopedic clinic
• Manage Hospitalization administration ensure smooth transition
• liaise with implant company to coordinate implants for surgeries
• Perform as a scrub and circulating Nurse
• Medication Management
• Basic dressing
• Taking of Vital Sign
• Liaise with patients for patient care and insurance matters

Job Requirements:

• Singaporeans Only
• Diploma in Nursing
• Enrolled with Singapore Nursing Board
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• Relevant experience in Orthopedic
• Experience in Private specialist clinic setting
• Familiar with insurance claim procedure
• Office hour
• Alternate Saturday

Check out Aber Care Website for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Job Description:

• Call or send reminder to patients to remind them for appointment.
• Answer incoming queries from patients or patient's' family.
• Handling daily clinic scheduling and liaise with Allied Healthcare Professionals to resolve conflicted schedule.
• Manage and maintain the department's record and filing system.
• Any ad-hoc duties as per assigned.

Requirement:

• Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Working Hours: Mon-Fri : 845am - 530pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists

• Set performance goals, provide feedback and conduct performance reviews

• Regularly review the team knowledge on the latest products

• Build a collaborative and positive work environment

2. To deliver exceptional customer service

• Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

• Resolve customer complaints and enquiries in a professional and prompt manner

• To monitor and track customer response times and quality of service

• Run performance reports in Zendesk and 3CX to track team performance

3. To optimize processes and practices

• Possess the ability and foresight to continually review opportunities for improvements and execute them

• Propose to management on new initiatives for improvement in efficiency or optimization in cost.

Qualifications & Experience Requirement

1. Minimum of 5 years of experience in Customer Service-related role

2. Must have the experience of leading and motivating a team

3. Must be Bilingual

4. Possesses a customer first attitude

5. Excellent verbal and written communication skills with a keen eye for detail

6. Team player with a willingness to embark on new initiatives to achieve greater level of success

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:853URNC2C8

Field Service Technician | Electrical Alternator | Joo Koon

5 days, 9am-6pm

Salary: $3000- $4000 + $205 transport allowance + Transport claimable for site travel

Address: Joo Koon & Site, Overseas travelling required

Company profile:

A world leader in electric motors, electromechanical and electronic drive systems and in industrial alternators.

Job scope:

• Generate basic & detailed electrical engineering design development and electrical instrumentation input to other disciplines.
• Performs maintenance activities on servicing & repair of mechanical & electrical equipment onboard vessels, onsite or in workshop
• On-site investigations in the event of a breakdown to define the root-cause of the failure, takes remedial action & makes reliability improvements
• Monitor the serviceability of equipment & facilities & ensure they adhere to safety, housekeeping & environment requirements
• Digital solution for generator, installation, and commissioning.
• Develop & review risk analysis & procedure
• Liaise with customers on work schedule & defect findings
• Immediate response to any urgent request for on-site, on board, or offshore work.
• The writing of on-site reports, and online assistance for troubleshooting,
• Temporary transfer to the repair workshop in the event of on-site works load drop,
• Compliance with travel rules to minimize costs and ensure the security,
• The support of the Sales teams for their opportunities.

Requirements:

• Diploma/ Degree in Electrical Engineering
• Min 5 years of experience in maintenance of electrical rotating machines
• Candidate is required to work on-site or overseas for troubleshooting

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Job

This role is responsible for planning and implementing fundraising strategies and campaigns; and growing sustainable income generation. This role requires a strong, charismatic personality with natural networking skills and the ability to build successful lasting relationships. Someone who is adaptable to fast paced environment, thinking out of the box and comfortable working under pressure and to deadlines.

Responsibilities

Fundraising

• Support Fundraising Manager in all fundraising activities and community outreach projects.
• Assist in identifying, developing and implementing innovative fundraising and community outreach activities, including leveraging on technology where possible, to improve fundraising activities.
• Provide support for collaborative fundraising with external stakeholders and potential donors.
• Coordinate approved corporate CSR and community projects.
• Support in all administration and operations of fundraising and related campaigns.
• Ensure compliance with prevailing regulatory requirements for fundraising activities.
• Identify community partners (business and community organisations) to fund projects costs.
• Provide detailed reports to the Donors concerning the utilization of donations.
• Prepare funding proposals to deliver presentations, donation appeals and appreciation letters.
• Maintain and update records and liaise with different business units.
• Maintain a high level of confidentiality concerning prospects and donors.

Corporate Communications

• Assist in managing social media content for the organization websites and Facebook for relevance, quality, timelines and continuous improvement.
• Support media relations and press release activities conjunction with fundraising related campaigns.
• Assist in managing development of appropriate engagement channels including writing and production of annual reports and quarterly E-newsletters in a timely manner.
• Assist in developing contents for fundraising publicity and campaigns.
• Support the leadership team with crafting speeches, preparing presentations, drafting articles, arranging interviews, and maintaining other forms of external contact.
• Ensure general enquiries are attended to by relevant programme leaders.
• Support the organization in any special projects as assigned.

Requirement

• At least Diploma/Degree in Business/Marketing/Social Service
• Min 3 years’ experience in Sales/Marketing/Fundraising
• Goal-oriented with the ability in achieving and exceeding set targets/goals.
• Strong interpersonal skills in building and managing key relationships and the ability to deal with a diverse range of stakeholders.
• Excellent presentation skills, verbal and written communication skills to write proposal and craft campaign.

Stakeholder Management

• Establish strong working relationships with AIC Divisions and external partners across government agencies, healthcare and social services sectors and ensure alignment with the overarching SGO stakeholder engagement and network development strategies
• Develop and implement stakeholder engagement plans, such as the organization of regular Cluster-level networking platforms to build mindshare, gain awareness of ongoing developments within the landscape, facilitate collaborations and share best practices
• Work collaboratively with key stakeholders such as the Regional Health Systems (RHS), Communities of Care (CoC) and Active Ageing Centres (AACs) to co-create a local community support network for seniors and address their needs in areas such as active ageing, preventive health and other population health initiatives
• Monitor the progress of cross-agency collaborations within the Cluster and develop insights across projects to identify key issues, system gaps and synergies to be achieved

Change Management

• Serve as liaison and point of contact for HQ departments for the dissemination and implementation of organizational change initiatives at the Cluster level
• Evaluate the change impact and organizational readiness of the Cluster and support HQ departments in addressing concerns raised from the Cluster
• Regular review with Satellite Offices (SOs) to identify and address ground concerns and facilitate a smooth change management in accordance with the transition timelines
• Support the development and dissemination of communications messages to the SOs, in support of the change initiatives

Job Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Passionate in networking and dealing with multiple partners and stakeholders, with good interpersonal skills
• Able to perform secretariat roles including organising meetings, networking sessions, collate reports and monitoring progress of outstanding issues
• Familiarity with community and healthcare partners and stakeholders would be an advantage
• Good communication and writing skills