The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

1. Basic Administration:
   • Handling of patients' data with utmost confidentiality and care.
   • Recording down treatment procedures in patients' file
   • Manage appointment and centre’s booking system
2. Skin Treatment:
   • Administer skin treatments using therapeutic devices.
   • Perform basic cleaning procedures, such as skin cleansing using normal saline.
   • Monitor and evaluate patients' treatment responses and discuss plans with the Consultant accordingly.
3. Patient Education:
   • Educate patients on proper skincare routines and preventive measures.
   • Offer guidance on managing chronic skin conditions and addressing lifestyle factors that may impact dermatological health.
   • Provide information on post-treatment care and potential side effects.
4. Collaboration and Communication:
   • Communicate effectively with team members regarding appointments, schedules, and client preferences.
   • Collaborate with other team members to ensure smooth clinic operations.
   • Maintain open and effective communication with patients, addressing their concerns and answering questions.
   • Document patient interactions, treatments, and outcomes accurately in their file records.
5. Continuing Education:
   • Stay informed about the latest developments in dermatology and therapeutic interventions.
   • Participate in ongoing training and professional development to enhance skills and knowledge.
6. Compliance and Quality Assurance:
   • Adhere to all hygiene regulations and standards.
   • Maintain a safe and clean working environment.

Job Description

• 5 Days work week
• 8 -12 Hours Shift per day

Job Requirements

• Must hold a class 3 Driving licence
• Must hold a BDVL
• Must have open carpark nearby your residence
• A Loving heart to serve the elderly and needy
• Physically fit

We offer

• CPF
• Annual Leave
• On-job-training
• Incentives ++
• Bonus

Roles and Responsibility

Delivery and presentation of lesson content to children

Supervision primary school children (primary 1 to 6) to ensure completion of daily homework

Ensure safety and timely transfer of students from school to student centre

Ensure safety of children

Regular liaison with parents and caregivers regarding children’s progress and behaviour

Fetching of students from nearby schools

Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.

Any other ad-hoc duties as delegated by Centre Head

Requirements:

Able to guide primary school subjects including Mother Tongue subject

Possess excellent work ethics and integrity

Exhibit a positive attitude when faced with challenges

Love children and the learning process

Have experience in teaching children, preferably at primary level

Possess a passion for nurturing children

Experience in working with children preferred. Those without experience may also apply as training will be provided.

Overview: -

• 5 Days work per week (Monday to Friday), 8.45am to 5.45pm
• Monthly base salary: SGD 3,200 - SGD 4,400
• AWS (13th Month) + Variable Bonus
• Kaki Bukit

Your Responsibilities: -

• Supervise testing methods and maintain high-quality standards for all processes.
• Ensure compliance with safety regulations and maintain equipment to the highest standards.
• Plan Annual Inspections, Full Load Tests, and 150% Brake Tests.
• Develop and establish standards for conducting inspections and tests on all procedures.
• Manage daily schedules and manpower deployment.
• Coordinate with internal and external stakeholders regarding planned inspection schedules and follow-up.
• Address client concerns and resolve issues.
• Ensure inspections are completed according to schedule.
• Assist employees in understanding quality standards and ensure compliance with all quality manuals and procedures.

Requirements: -

• At least 5 years of relevant experience in the industry.
• Diploma in Mechanical/Electrical/Electronic or a Technical Certificate from an accredited Technical Institute.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Replying emails and responding to enquiry
• Handle complaints and assist in answering doubts
• Answer phone calls using telephone standards, handle enquiries, record and convey messages.
• Assist the supervisor in day-to-day operations and management.
• Any other general duties/ad-hoc projects as assigned by immediate supervisor

Requirements

• Min Nitec in any discipline
• Call center experience (Any industry) or frontline customer service experience will be an added advantage.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Associate

Andrea Eunice Tan Min Er (R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Basic Qualifications:

• Bachelors/Degree in Computer Science or other technology field.
• Must have at least 3 years of professional production support experience in HA environment.
• Must be familiar with agile and DevSecOps principles and practices.
• Scripting experience with Windows PowerShell and Unix scripting.

·

Preferred Qualifications:

• 3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Experience with Linux and Windows administration, networking, security, and troubleshooting.
• Excellent communication, collaboration, and problem-solving skills
• Knowledge on Docker/Kubernetes, NginX, CDN, Caching
• Installing and Uninstalling various Windows and Unix/Linux applications and software experience

About the client:

Our client is a reputed bank.

Responsibilities:

• Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardised format.
• Developing custom BI reports
• Create and generate Linux scripts based on the client requirements
• Support day-to-day functional and business technology support including incident and problem management, root cause analysis.
• Expected to drive improvements through influence and strong relationships with managers in other teams.

Requirement:

• 5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation.
• Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.
• Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting
• Working knowledge of Java Scripts, WebLogic, JBOSS, API’s
• Networking infrastructure - Proxies, Load balancers, Firewalls, SSL
• Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters
• Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• Min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Attn: Executive, Patient Service (East, Healthcare/ Up to $3500) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description: Receptionist

Location: Frontier Primary School, 20 Jurong West St 61, Singapore 648200

Duration: June 1, 2024, to May 31, 2025 (or adjusted according to actual start date)

• Mondays, Tuesdays, Wednesdays & Thursdays: 8:30 am to 6:00 pm (inclusive of 1-hour lunch break)
• Fridays: 9:00 am to 6:00 pm (inclusive of 1-hour lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays

Note: Working hours may be adjusted based on school needs, maintaining 42 hours per week.

Scope of Responsibilities:

1. Manage General Office Counter:Attend to walk-ins and phone calls, addressing stakeholders' queries.
   Provide basic first aid to pupils with minor injuries.
   
2. Mail Management:Manage incoming and outgoing mail efficiently.
   
3. First-Aid and Supplies:Track and replenish first-aid items in the General Office.
   
4. Reception Area Maintenance:Maintain cleanliness and tidiness of the reception area.
   
5. Administrative Support:Perform ad-hoc administrative tasks assigned by School Leaders or Key Personnel.

Qualifications, Skills & Experience:

• Completed secondary school education or relevant working experience.

Skills:

• Strong interpersonal and communication skills.
• Comfortable in a fast-paced environment, resourceful, and able to prioritize work.
• Initiative-taking, capable of working under minimal supervision.
• Good team player with excellent organization skills.
• Basic knowledge of Microsoft Word and Excel.

Experience:

• Preferably at least 3 years of experience working in a primary school as a Receptionist.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Bishan Community Club)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Brief description of the Restaurant

We are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do.

Job Descriptions

• Work as a member of the Kith team to perform duties including order taking, serving, clearing of finished plates/dishes/cups/glasses, general cleaning and handle cashiering duties
• Up-sell menu items and daily specials
• Proactively offer information and alternatives to help customers and take the initiative to ensure that all menu offerings are in stock, check on customers’ order and provide recommendations for food/beverage menu
• Responsible for keeping café area/side station clean, neat, well stocked and organised
• Familiar with performing opening/closing shift duties without supervision
• Familiar with POS system and ensuring orders are entered accurately
• Maintain positive customer service
• Undertake other assignments and/or ad hoc duties as and when required
• Report to the Outlet Manager/Assistant Outlet Manager

Benefits

• Signing bonus of SGD 500
• starting leave days: 8 days
• Incentive payout for hitting sales target
• Birthday vouchers to employees' on their birthday month
• Long service award

Working hours

• 44hrs / week

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working days: 5.5days

Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)

Working location: Eunos (will need to visit other welfare home for meeting)

Salary range: SGD 2500 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Support after-sales services, prepare service reports.
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and
• maintenance.
• Responsible in daily field service works and operations.
• Plan training material and conduct training to clients or users.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/Refrigeration
• product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

☑ Training Provided

☑ B2B

· Responsible for acting as a liaison between customers and companies.

· Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries, serve customer by providing product and service information as well as resolving product and service-related problems,

· Attend to customer enquiries, liaise with customers on quotations/proposals, order acceptance, order fulfilment and receivables follow-up.

· Respond to quotation requests & ensure that terms and conditions comply with company policies.

· Coordinates with Logistics personnel for delivery arrangement and maintain customer communications.

· Pro-actively monitor exceptional orders & ensure appropriate contingent actions are taken to meet delivery schedule.

· Manage inventory to ensure timely storage and stock movement.

· Order management – Order closing and invoicing.

· Other ad-hoc clerical and administration duties as and when required.

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

'PLEASE STATE YOUR LAST DRAWN BASIC SALARY AND FIXED ALLOWANCE'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

About AETOS

AETOS Capital Group Pty Ltd is a renowned Australian broker specializing in financial products trading services, provide retail and corporate clients with diversified financial derivative products including Margin Forex Contracts and CFD in Precious Metals, Indices, Commodities, Shares and Cryptocurrencies.

AETOS Support Services Pte Ltd is a wholly owned operational office within the AETOS Capital Group Pty Ltd. AETOS Support Services team consists of the departments of IT, Dealing, Operation and Finance in Singapore office.

Job Descriptions:

• Responsible for implementing and administering all aspects of compliance program
• Handles all administrative matters there to, under the supervision of a Senior Compliance Officer
• Ensuring the company complies with local and all internal policies and controls are adequate and adhere to the requirements set by local related regulatory.
• Coordinating staff training and competence to ensure obligations are met including drafting and issuing supplementary training materials.
• Implementing necessary administrative measures to all the compliance and back office procedures involved in new client onboarding, account opening, fund deposit and withdraw.
• Investigating client disputes and handling clients' complaints or inquires through phone call, email and live chat.
• Conducting internal audits and checking internet system logs. Reviewing marketing and promotional materials.
• Preparing various compliance reports including compliance meeting minutes, breach report, incident report and maintaining compliance registers.
• Constantly reviewing of company's compliance programs and developing ongoing awareness on new regulatory obligations
• Ad-hoc tasks assigned by Director of AETOS Capital Group

Job Requirements:

• Degree qualification required, preferably in Finance or Law
• Capability of working under pressure and meeting deadlines
• Experience within an OTC derivatives issuer environment an advantage
• Minimal experience is acceptable

Note:

• 5 days work week (Monday to Friday)
• All nationality and fresh graduate are welcome

This is a permanent employment, we are offer a competitive remuneration package to the right candidates. Please post your interest by sending your cover letter and CV (in PDF or MS-Word format) to [email protected] including your Availability, Current Salary and Expected Salary

Position / Department

Administrative Executive, Shared & Corporate Services

Job Purpose

As an Administrative Executive, the person shall assist in administrative support for the Shared & Corporate Services.

He/She shall support and work closely with the Administration Manager to help ensure the smooth operations of the FSC and in general administration.

Job Description

Maintenance and Safety of Facilities

· Assist in ensuring the smooth operation of the centre's facilities and equipment.

· Engage and collaborate with teams/colleagues/external agencies to enable the good maintenance of facilities and equipment.

· Monitor and manage the efficient use and disbursement of materials, equipment, and resources of the centre, e.g., stationery, toiletries, etc.

· Identify areas of improvement and proactively make necessary and timely modifications/changes.

· Support in maintaining and upkeeping office cleanliness, including the repairs and fixtures of the facilities.

· Support the Admin Manager in the coordination and supervising of office cleaners.

· Vendors management, e.g., servicing and maintenance of facilities and equipment.

Procurement and Vendors’ Management

· Support in the purchase of materials, equipment, and services necessary for the smooth operation of the centre.

· Ensure the proper recording, filing, and tracking of service contracts, equipment, license renewals, etc.

Finance

· Payment and claims submission (Shared & Corporate Services): liaison with vendors and internal staff for payments with supporting documents before e-submission.

Others:

· HR: Support in staff onboarding/exit – issuing/return of laptops and other IT assets, office keys, locker space, etc.

· Meetings/Training: room booking and set-up, refreshments, etc.

· Any other duties as assigned.

Requirements

· Minimum 2 years experience as an Admin Executive or similar administrative role

· Proficiency in office applications (e.g., MS Word, MS Excel, MS PowerPoint)

· Equipped with basic IT competencies and user support.

· Strong organisational and time management skills

· Resourceful person with strong initiative skills

· Highly adaptable with the ability to cope with competing demands and changes.

· Strong communication abilities (verbal and written), and comfortable engaging with different stakeholders.

· Meticulous, i.e., attention to detail, and problem-solving skills

· Can multitask and prioritise daily workload.

· A team player with a proactive approach to work and a positive attitude

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Senior Customer Service Executive

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Senior Customer Service Executive is responsible for leading a team of service specialist, delivering exceptional service to the assigned customers and is able to deliver and exceed customers expectation of all the after-sales services.

Roles & Responsibilities:

• Lead and manage a team and to ensure all services are being delivered promptly.
• Review, improve and implement processes to ensure best practices are in place.
• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details
• Able to lead and manage a team

Qualification:

• Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Minimum 2-3 years of relevant working experience

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

Job Description:

• Responsible for IT Infrastructure setup, maintenance and operations
• Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
• Ensure security of data, network access and backup systems
• Good knowledge in network and servers security and problem solving
• Develop, implement and coordinate systems, policies and procedures
• Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
• Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
• Provide advice and recommendations to management on process and techniques for improved work operations
• Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively

Requirements:

• NITEC/ Diploma in Information Technology or equivalent
• Strong technical and analytical skills
• Basic networking skill preferably able to setup and troubleshoot
• Able to plan and work independently with minimal supervision
• Positive attitude towards learning and performing hands-on technical work
• 2 to 3 years of support experience in manufacturing sector would be an advantage

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable contract
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

To access our PERSOLKELLY GO Jobs App, please click on the following link: https://go.persolkelly.com/job...

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The Volunteer Management & Partnerships (VMP) Executive is responsible for recruiting and engaging volunteers to further the mission of poverty transformation with- in empowered communities. Aligned with the transformational outcome of contributing back and goodwill exchange, he/she will collaborate with the beneficiaries (also known as members), residents and other diverse external stakeholders to garner assets to enable the families towards self-reliance.

He/ she will manage individual volunteers and other diverse volunteer groups to support them in their volunteering engagement and to promote partnerships with staff and the families within our service boundary area to enhance the kampung spirit of community giving and supporting one another.

He / she will also collaborate within and across teams to identify and network for sharing of required resources to support families in their journey towards financial independence and improved family and psycho-social functioning.

Volunteer Sourcing, Onboarding and Placement

• Recruit suitable and interested volunteers from various sources (outreaches, contacts, online, community & other organisations etc).
• To network and build relationships with potential partners that have many volunteers
• Promote and raise awareness of volunteering opportunities at South Central Community Family Service Centre (SCC) that align with the centre’s mission
• Carry out suitable screening of potential volunteers
• Provision of volunteer orientation based on volunteer handbook or information about SCC including volunteering policies and volunteer rights
• Match volunteer requests and interests with the appropriate volunteering opportunity and needs of the organization using a standardized intake and interview protocol.

Volunteer Engagement, Support & Relationship Management

• Manage grievances and resolve conflicts in relationships between volunteers and internal and external stakeholders
• Engage and build relationships with the volunteers while attending to their welfare during the period of their volunteering
• Obtain volunteer feedback and assist in changes in volunteering activities
• Organize training and development sessions for volunteers.
• Produce schedules for volunteering
• To communicate appropriate programme objectives to volunteers as required
• To provide guidance to volunteers on executing effective programmes
• Monitor and evaluate volunteering activities and sessions
• To develop growing team of volunteers to support various programmes
• To identify and retain committed volunteers
• Appreciate volunteers (collaborate with platform owners) or organise volunteer appreciation initiative (s).

Plan Volunteering policies and develop volunteering opportunities

• Collaborate across teams to support development of suitable and meaningful volunteering opportunities to support the families
• Establish partnerships with external stakeholders to develop a volunteer base
• Maintain appropriate record and efficient tracking and utilisation of volunteer information and assignments in a database
• Promote volunteering internally and externally by sharing opportunities for volunteering
• Evaluate the risks associated with volunteering positions and take appropriate action to mitigate the risks associated with the activity
• Utilise social media and other marketing platforms to promote volunteering in SCC

Supporting Family Partnership Platform & Stakeholder Management

• To recruit, engage and maintain Family Partners (FP) and match suitable FPs to identified members.
• To follow up with FP and members on the continued partnership and provide ongoing support
• Managing stakeholders who are involved as volunteers/ Family partnership so as to also protect the well interests of our members.

Develop, execute and manage volunteer-driven programmes

• Manage current programmes
• Develop and plan new programmes to meet the needs of members/community.
• Timely execution and programme management.
• Programme evaluation and review.
• Communicate effectively with members, volunteers and partners to ensure programme effectiveness.

Requirements

• Diploma or Degree in a relevant discipline, preferably social science
• Relevant experience in volunteer management preferred
• People & Team oriented: The ability to work with different groups; families, partners
• Value and Worth of Communities: Believe that people and communities have intrinsic strengths and resources that can be harnessed for the betterment of family and community life;
• Communications: Excellent oral, written and inter-personal communications skills in dealing with individuals, groups and community at all levels
• Knowledge: Rich in community and social service resources for volunteering opportunities and partnerships.
• Stakeholder Focus and following up: Identifying and responding with quality service to all stakeholders while monitoring and making necessary modifications to assignments in a fluid environment
• Engagement and Facilitation: The ability to engage/ influence others to take ownership in an interest area while facilitating conversations amongst diverse groups for continual co-creation, relationship building and collaboration.

*Only shortlisted applicants would be contacted.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.