Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Advance Helpdesk Support Specialist | $ 3500 (12 hour shift)

• Perform log & route [to Tier 2 or Resolver Team(s)]

• Server and network monitoring

• SOC monitoring

• Perform 1st level troubleshooting on EUC/Server/Network

• Basic POS troubleshooting

• Application troubleshooting

• Event monitoring

• Respond to the incoming enquiries/incident/request (Call, Email, Webchat, EUP, IVR

handling)

• Record and manage all issues in Service Management System

• Broadcast notification

• Zscaler L1 troubleshooting and request fulfilment.

• Password reset and unlock.

• Provide timely status update on issues escalated and to close tickets within service level

agreement.

• Ensure daily tasks are executed according to SOP (Standard Operation Procedure)

Skills & Experience:

• O365

• MS Windows

• Basic Desktop Troubleshooting & Resolution

• Basic Network Troubleshooting & Resolution

• BMC Remedy / ServiceNow

• Cloud Telephony system

• Good communication skill

• Good customer service skill

• Knowledge of service quality skill

• Knowledge of service level management

• Preferably at least 1 year IT support experience preferably in the IT service desk

• environment.

• Candidates who do not meet the experience required will still be considered if

• they can demonstrate proficient technical skills.

• University degree with good result in English

• Willing to perform 12-hour Shift Work or Office Hours

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Jobs Responsibilities

• Review and prepare underwriting / renewal information
• Prepare market pricing for discussion with Head.
• Prepare quotation slips
• Attend to queries from existing accounts
• Liaise with intermediaries and follow up on new quotations and renewals
• Ensure timely and proper passing down of instructions to Policy Administration with the required information / documentation.
• Ensure that sanction checks are conducted.
• Handle the checking of policies and broking slips
• Update and maintain the records, schedules, statistics, etc.
• Assist the Head to compile, analyze and prepare monthly reports required for monthly meetings and business reviews.

Job Requirements

• Min. 2 years of insurance admin/operations experience

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Manager, Marketing Automation / Special Projects, Customer Lifecycle Management

Manager, Marketing Automation / Special Projects

This role encompasses to bring up a full stack marketing automation system which can execute automated and manual campaigns for segmented and mass market customers to drive retention and churn management, upsell and cross sell initiatives to meet monthly and yearly target KPIs including MA business case.

Key Accountabilities:

• Utilize HCL Unica's advanced capabilities to design and implement marketing campaigns tailored for diverse customer segments.
• Collaborate with cross-functional teams to ensure campaigns are aligned with overall business objectives and customers insights.
• Leverage HCL Unica's analytics and segmentation tools to gain insights into customer behavior and preferences.
• Design campaigns that deliver personalized and relevant content to customers, enhancing their overall experience with StarHub.
• Drive targeted marketing initiatives using HCL Unica to nurture customers across different stages of their journey, from acquisition to retention.
• Analyze campaign results to identify opportunities for further personalization and optimization.
• Stay updated with the latest features and updates of HCL Unica to ensure the platform is being utilized to its fullest potential.
• Regularly review campaign performance metrics and adjust strategies based on data-driven insights.
• Ensure seamless integration of HCL Unica with other marketing tools and platforms within StarHub.
• Provide training sessions and workshops for the campaign team on HCL Unica functionalities, ensuring the team is well-equipped to execute campaigns effectively.
• Share best practices and insights with the team to foster a culture of continuous learning and innovation.
• Serve as the primary point of contact for all HCL Unica-related queries, issues, and enhancements.
• Regularly communicate with stakeholders to gather feedback and ensure campaigns align with customer expectations and business goals.

Qualifications

• Degree in Management, Computing, technology or a closely related field
• Minimum 8-10 years work experience, at least 5 years in telco/service industry managing Campaign operations
• Proficient in new product development, Digital transformation and Marketing Automations projects implementation
• Good working knowledge with relational database, Unica, Tableau as well as SQL
• Ability to work independently as well as in a team in a fast-paced environment.
• Strong analytical, problem-solving and communication skills.
• Excellent interpersonal skills
• Good vendor management skills

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets

• Overseeing a range of functions to facilitate the delivery of ops services to the end-users.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Providing accurate and regular reports to the management on performance of the service delivery.
• Analysing client as well as internal processes, and creating strategies for service delivery optimization
• To build and manage a team of maintenance service engineers with competency to match the expectation of the customers.
• Plan and manage the maintenance team who will attend to response within the SLA.
• Be clear of contractual obligations, contracts validity and contracts renewal with client.
• Meet and exceed Financial KPI for the service team.

Skills and Qualifications:

• Service Management
• Salesforce Service Cloud
• Salesforce Marketing Cloud

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Summary:

As a Technical Support Executive, you will be responsible for collaborating with cross-functional teams to ensure operation of educational projects and e-learning platforms, managing LMS administration, supporting relevant software and hardware, and contributing to educational and creative objectives.

Key Responsibilities:

· Administration of Learning Management System, including tech support for learners, user management, course deployment, integrate contents (videos, activities, and interactive elements) into LMS.

· Provide first-level Tech and Admin support to staff and students, addressing issues related to hardware, software (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

· Perform regular maintenance and updates on systems, and develop documentation and user guides for systems, Website, LMS and other software.

Qualifications:

· Minimum qualification: Diploma from the Institute of Technical Education (ITE) or higher in Information Technology (or related field).

· Ability to manage multiple platforms and applications.

· Experience in Learning Management Systems, animation software and other educational software (e.g., EdTech tools).

· Good hands-on, problem-solving, and analytical skills.

· Ability to work independently, as part of a team, and with cross-functional teams.

· Ability to explain technical concepts to non-technical users.

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Scope:

Ensure smooth operation and support school administration in areas of finance, procurement, HR, and general administration.

• Assist with daily administrative duties such as documentation, data entry work and managing correspondences to stakeholders.
• Handle telephone calls and inquiries from stakeholders
• Support in matters related to finance (e.g., processing invoices)
• Support in matters related to bus arrangement.
• Support in matters related to store management, including monthly verification of inventory.
• Ad hoc duties as deployed

Requirements:

• Good interpersonal skills and a collaborative team player.
• Good communication skills and comfortable engaging stakeholders.
• Ability to multitask with good time management.
• Proficiency in Microsoft Office.

Salary: TBA

Contract: 6 months

Working Arrangement:

· Mondays to Thursdays: 8:00am to 5:30pm, inclusive of 1hr lunch break

· Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations

• Parklane Green (East Coast Park)

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Administer central register of Underwriting manuals, guideline and Risk Acceptance Authority and Underwriting breaches
• Monitor overall pricing adequacy
• Support the Monitoring, analysis and review to improve results
• Optimize Underwriting productivity and efficiency through technology and enhanced workflow for referrals
• Represent the company to liaise with relevant authorities eg. MOM
• Administer Group Underwriting Policies and Guidelines, including liaising with MA/HO, the establishment of procedures, control mechanisms, monitoring and reporting
• Conduct underwriting audit of BUs, Underwriting and Reinsurance workshop, training sessions
• Support management of Service Providers through liaising with relevant SPCs
• Support compliance with regulatory reporting requirements (PPF, IFRS17)
• Undertake any other duties as may be assigned

Tertiary qualification and/or insurance professional qualifications

• At least 8 years of Underwriting experience in general insurance operations
• General insurance market and regulatory requirements

• Leadership qualities with emphasis on business transformation, performance achievement and strategic vision

• Experience in conducting Underwriting Audits

• Good Training and mentoring skills

• Portfolio management techniques

• Knowledge in insurance products and reinsurance

• Good interpersonal and communication skills, verbal and written

1. JOB DESCRIPTION

Job TitlePreschool Teachers (English & Chinese Language Teachers)

Occupation: PRE-SCHOOL TEACHER

Job Description & Requirements

Train up a child in the way he should go; even when he is old he will not depart from it.-Proverbs 22:6

We are a team of educators who believe in the importance of the early years in shaping hearts and minds. If you don't mind a challenge and are passionate about making a difference in the lives of children and families, we would like to meet you.

✔ Good remuneration package

✔Positive Workplace culture

✔Training opportunities

✔Meals provided

Job responsibilities·

Plan and deliver curriculum through facilitating authentic, developmentally appropriate learning experiences for young children

Design learning spaces, materials, documentation according to children's needs and development·

Manage the class and provide routine care to ensure the safety and hygiene needs of all children are met·

Create responsive and trusting relationships optimal for every child's development (Relationship based approach)· Establish partnerships by communicating with parents and colleagues proactively in children's best interests (Fortnightly updates for parents and semester portfolio for children)·

Attend meetings and participate in school events.

Job Requirements·

Diploma in Early Childhood and Education - Teaching (English)/(Chinese), Diploma in Education or its equivalent.

Candidates who hold a Certificate in Early Childhood Care and Education - Teaching (English) and with 2 years relevant teaching experience are welcome to apply.·

Certified L2 with ECDA· Minimum 2 years relevant experience in a preschool setting·

Proficient in MS Office·

Able to work well independently and as a team

Job Types: Full-time, Permanent

Salary: $3500.00 - $4000.00 per month

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description

• Report to the managers
• Ensure the smooth running operation of the restaurant
• Greeting, seating, and escorting guests to their tables
• Building and maintaining relationships with guests
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before the shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Process customer orders via Point-of-Sale (POS) system
• Assist shift manager in planning and organizing special events
• Escalate customers' feedback to the manager on duty
• Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
• Supervise and assist in assigned workstation activities and oversee the operation of the outlet in the absence of management
• Motivate team members and maintain a high level of team cohesiveness
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc
• Any other duties assigned

Requirements

• At least 1-2 years of relevant experience in the F&B or Retail industry
• Candidates with F&B-related experience will be an advantage
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Job Title: ICT Support Specialist

Employer: Greendale Secondary School
Location: 51 Edgedale Plains, Singapore 828866

Requirement Specifications

Objective: The Contractor shall provide the Services by deploying one competent personnel (“Personnel”) to support the Information and Communication Technology (ICT), ICT training, and support functions of the Authority. The Contractor is required to submit together with its offer and price proposal the CVs of Personnel to be deployed. Only submitted CVs will be considered when evaluating the Contractor’s offer and price proposal.

Duration of Service

Contract Period: From 11 March 2024 to 31 December 2024
Option to Extend: The Contractor grants the Authority the option to extend the Contract for a further period of 12 months from 1 January 2025 to 31 December 2025.

Personnel to be deployed at the following hours:
• Mondays to Thursdays: 7.30 am to 5 pm, inclusive of 1 hr lunch break
• Fridays: 7.30 am to 4.30 pm, inclusive of 1 hr lunch break
• Service not required on Saturdays unless there is a school event
• Service is not required on Sundays and gazette public holidays

Scope of Services

The Services required are set out as follows:

a) Update and maintain the school website and school’s social media platforms on a regular basis, updating notifications, announcements, and photo gallery, etc.
b) Perform day-to-day operations involving management of audiovisual systems and equipment, including Public Address (PA) system and live broadcasting.
c) Provide filming and editing videos for school events and functions.
d) Produce videos for school needs such as event videos, interviews, presentation videos, welcome videos, and animation, etc.
e) Assist in photo-taking for school events and functions including editing photos to meet the requirement and standards of the school.
f) Design graphical and aesthetics aspects of contents for school’s publication. (i.e., banners, posters, cards, and magazines).
g) Assist in archiving school media resources (e.g., school events) and regular backup of school data (where applicable).
h) Provide guidance to students on ICT or multimedia competitions.
i) Assist HOD ICT in the procurement of ICT equipment and services and management of ICT-related portals.
j) Support the School’s Corporate Communications team in content creation
k) Support the School’s Broadcasting Club in providing guidance and AV/photography/videography support in the coverage of school events
l) Perform any other tasks and duties assigned when required by the School’s Management to meet the school’s ICT needs.

Qualification, Skill & Experience of the Contractor’s Personnel

The Personnel shall minimally have the following qualifications, skills, and experience:

(a) Candidate must register with MOE.
(b) Candidate should have a Diploma preferably in IT-related discipline.
(c) Have at least 3 years of relevant ICT experience preferably in a School environment.
(d) Good communication and inter-personal skills.
(e) Experience in managing school website or social media platforms.
(f) Proficient in photo and video editing software e.g., Adobe Photoshop, Illustrator, Premier Pro & After Effects, etc.
(g) Able to operate and manage IT/AV equipment and have related ICT skills or AV experience.
(h) Able to multitask, manage ad hoc IT and AV related requests, support, and hands-on troubleshooting.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

JOB RESPOSIBILITIES

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor/End-user, remotely via emails and/or calls.
• Carry out field services at site in local and ASEAN countries. And ability to travel to ASEAN countries for visiting Distributors and customers (once per 1-2 months)
• Furnish service report and recommendation of spare parts, assisting Parts Team to locate correct spare parts from parts catalogue.
• Furnish warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated, cooperate and comply.
• Submitting trip/visit/monthly/other report to management.
• Providing leadership, guidance, and support to marketing, service and spare parts teams.
• Building close working environment with key distributor channel partners and major customers to align our supply, quality and service offering.
• Continously reviewing the operations and sales function to ensure the structure can support our customers and our business ongoing growth.
• Managing the Customer Support and Technical Service functions.
• Managing staff succession planning and continously building internal and external people capability.
• Plan, implement and monitor continuous improvement initiatives.
• Support and driving the Quality Management System and overseeing, directing all health and safety programmes and process.
• By Weekly operational reporting to regional head office
• Coordination with head quater by Japanes language

REQUIREMENT

• Diploma and/or certificate in Engineerint with relevant working experience in construction machinery industry.
• 10 years of relevant experience.
• Japanese language skill
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid class 3 Driving license.

Job Description

• Handle full set of accounts, ensuring compliance with current accounting practices.
• Oversee daily accounting and finance operations, including but not limited to:
• Purchasing and payables
• Cash receipts and receivables
• Intercompany balance and transaction reconciliation
• Bank reconciliation
• Maintenance of Fixed Asset Registry and other asset and liabilities schedules
• Perform group consolidation to streamline financial reporting.
• Monthly review of entities’ and group's receivables, ensuring conformity to IFRS 15 and IFRS 109.
• Monthly review of entities’ and group's leases, ensuring conformity to IFRS 116.
• Prepare, review, and analyze monthly management reports, variance analysis, and commentaries against budget, forecast, and prior periods.
• Ensure timely preparation of Financial Statements, management reporting, cash flow, budget, and audited financial statements by Entity and Group.
• Check and ensure all audit schedules, payment vouchers, invoices, and credit notes are in order.
• Liaise with auditors, tax agents, corporate secretary, and bankers for all financial accounting matters.
• Manage and coordinate with outsourced accountants including but not limited to Australia and Japan.
• Possess knowledge of trust structures in Australia and Japan, a significant plus.
• Handle any other adhoc requests by the Head of Finance.

Job Requirements:

• Minimum Degree in Accounting with at least 5 years of relevant working experience.
• Proficient in using finance systems and MS Excel.
• Strong leadership, communication, and interpersonal skills.
• Positive mindset and open to taking up new challenges.
• Project management skills.
• High analytical and problem-solving skills.
• Critical thinker with intellectual curiosity and strong professional judgment.
• Self-motivated individual with an initiative mindset.
• Able to work independently or as a team player.
• Applicants with CA, CPA, or ACCA qualifications are a plus.
• Applicants with international, real estate, or relevant audit background are preferable.

Job Description

• Assist the Consultants in sales support work
• Work with Consultants / Bankers to arrange medical booking, preparation documentations and obtain financial documentation and KYC requirements
• Attend client’s medical examinations or other client’s meetings in Consultant’s absence (face to face with clientele)
• Liaise with Bankers and clients for meetings, medical arrangement, new & ongoing application documentation and policy delivery.
• Submission of application documentation to insurance companies
• Update Consultant on their pipeline and cases and to ensure that sales meetings are updated in the systems
• Ensure client documentation are complete, aligned and satisfied with internal & insurance company compliance and due diligence.
• Manage and bring all the cases under care into completion (includes follow-up/negotiation with insurers/underwriters)
• Work with Consultants and Client Servicing to ensure prompt preparation and completion of annual reviews
• Work closely with Illustration and Inforce Team on day to day basis on new and existing policies
• Prepare specific client’s power point presentation and product comparison for client’s meeting

Job Requirements

• About 5-6 years of relevant experience
• Minimum Diploma/Degree & above or equivalent
• Excellent interpersonal and communication skills

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599

Lung cancer is one of the most common cancers in Singapore. There are many unmet needs of patients coping with lung cancer. Lung Cancer Education and Advocacy for Patients (LEAP) was launched in 2019 with the aim to educate, support and empower our patients. As the patients’ voices and experiences are integral to advancing lung cancer care, LEAP has set up a patient advocate council to keep educational and research efforts patient-centric, improve patient journeys and provide holistic care.

As the council increasingly engages the local, regional and international stakeholders, a patient advocate council manager is vital to its success. LEAP is looking for an experienced, nimble and enthusiastic advocacy manager, who can enable the council’s growth and amplify the impact of its initiatives.

Responsibilities:

• Engage and collaborate with a core groups of patient advocates to address critical issues and seek solutions relating to lung cancer care
• Build and manage strategic relationships with various local and international patient advocacy organisations, medical associations, industry partners and government bodies
• Foster patient centric focus in lung cancer research, education and care by enabling opportunities for patient participation and collaboration

Requirements:

• Degree in healthcare, business, marketing, health economics or closely related discipline
• At least 3 years of experience in relevant healthcare, pharmaceutical or advocacy field
• Prior experience in engaging patient organisations, pharmaceutical industry or government bodies is highly desired
• Excellent interpersonal and communication skills - able to engage with all levels of stakeholders
• Possess good organizational skills and a strong interest in finding solutions and improving health outcomes for patients
• Proactive, self-motivated with a solution-oriented mindset
• Expert command of language both written and spoken
• Keen passion for advocacy

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Operational IT Support Analyst

• 3 years of relevant experience
• Tracking of eMemo/Contract activities - must
• Staff Onboarding / Off-boarding process
• Track Incident and Problem ticket.
• Raise a case with Supplier and follow-up for tech support
• Raise a Remedy request for control-m changes
• Write new Standard Operating Procedure (SOP) and knowledge document and review the existing support document.
• Track the invoices and payment
• Liaise with procurement for vendor contract renewal
• Communicate with business for Disaster Recovery (DR) activity
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• Locatipn: 396, Alexandra Road, Singapore
• All other semi-technical tasks that can be performed within Service Recovery to support the Service Recovery team.

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Must have overall 3 years experience.

Domain : Banking