Roles and Responsibilities

• Care and nurture a group of school-going children before and after school hours
• Engage, plan, and conduct programmes for children in the classroom and outdoor activities
• Provide homework supervision
• Ensure safety, healthy, and conducive environment
• Coach children in their mother tongue especially Chinese language will be preferred

Requirement

• Have a keen passion to work with children (age from 7 to 12 years old) and their families
• A team player and possess good communication skills
• Individual with at least 5 G.C.E ‘O’ level qualifications and familiar with Primary School’s syllabus
• Only Singaporeans/SPRs

Our address: Good Shepherd Student Care, 790 Thomson Road Singapore 298142 (near to Caldecott MRT)

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

• Position :Sales Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3700+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma in Electronic & Electrical.
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

70 Alps Ave Singapore 498801 (Changi)

$3500 - $4000

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications.
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track.
• Effective management of day-to-day IT operations by ensuring IT requests and incidents are attended and resolved within the defined service level agreements.
• Manage IT related equipment and ensure they function properly at all times.
• Assist in supporting multiple applications systems and platforms.
• Manage cloud operations.
• Provide Enterprise IT support.
• Design and create enterprise architecture framework.
• Develop Business Continuity Plan.
• Installation, patching, troubleshooting and managing of Linux server on cloud environment.
• Managing and updating of company’s website.

Requirements:

• Degree/Diploma in Information Technology or related discipline.
• 3 - 5 years working experience in IT infrastructure maintenance and setup.
• Knowledge on PHP and Visual Basic Programming is a must.
• Preferably with experience on Linux and SQL server.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Responsibilities:

· In charge of registration of patients

· Scheduling of appointments

· Assist patients with the self registration

· Attend to patients' enquiries and needs

· Handling of phone calls and ad-hoc admin duties

Requirements:

· At least GCE N/O Levels, Nitec or Diploma in any field

· Passionate to work in the healthcare industry

· Able to commence work on short notice preferred

· No experience needed, full training will be provided

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Student Hostel Customer Service

Location : Telok Blangah

Working Hour : 5.5 days, 1pm - 10pm from Monday to Friday, 1pm - 5pm on Saturday , Sunday OFF

Salary : $2200-$2500

Key Responsibilities

· Welcome new hostelites including arranging airport pickup, check-in and orientation

· Assist to manage disciplinary problems and provide counselling to ensure all hostel regulations are followed

· Assist to update hostel data including payment records

· Provide assistance to hostel students when needed

· Perform housekeeping tasks before new check-in, including removing and putting on bed linens, mattress protectors, blankets and curtains for washing.

· Report maintenance deficiencies and work with the operations team to ensure optimum services are provided to the students

· Perform any other ad-hoc duties assigned by Manager/Supervisor

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

SAFRA invites suitably qualified applicants for the following position:

FUNCTION ROOM SALES EXECUTIVE

SAFRA PUNGGOL CLUB

You will be part of a team to oversee the day-to-day operations of the function room including sales and marketing.

• To be in charge and involved in strategic planning for the function room sales through maximising on unutilised slots.
• Assist in the development of sales promotion ideas.
• Oversee and manage the daily events and functions include pre setup.
• To liaise with clients and coordinate amongst internal & external parties on all logistical requirements.
• To attend to clients’ enquiries about function/seminar room bookings, inclusive of follow-up work such as preparation of digital signages, on-site liaison etc.
• To coordinate and ensure on proper and effective administrative matters.
• To ensure adequate supply of stationary items for the rooms.
• To assist in statistics report for function/seminar room bookings on a monthly basis.

Requirements:

· Possess a Diploma or Degree in Business, Hospitality, Events Management or related discipline(s)

· At least 3-5 years’ relevant work experience. Preference will be given to those who have experience in event organising/management and supervisory experience

· Resourceful, independent, enthusiastic, organised, results-driven, customer oriented and able to multi-task in a challenging environment

· Excellent written, verbal communication, presentation and negotiation skills

· Results-oriented and a good team player

· Must be able to work irregular hours and on weekends if required

Sales Support Executive
Location : Toh Guan Road East (Jurong East)

Working days : 5 days
Working hours : 9am - 6pm
Salary : $2,500 - $3,500 [Depends on experience]

Job Descriptions

• Provide administrative support to the Sales team
• Collaborating with the Warehouse and Logistics department to ensure timely and satisfactory order fulfilment
• Assist in resolving incoming customer queries relating to orders such as invoice discrepancies.
• Provide support in preparing monthly sales reports and reconciliations
• Assist in the preparation and submission of relevant documents for claims from manufacturers and retailer incentives
• Coordinate with the Finance team to ensure timely payment to retailers
• Support event logistics by setting up equipment and proving on-site assistance during launch events/ roadshows
• Perform other ad-hoc duties as assigned

Job Requirements

• Diploma/Degree in business administration, operations management or a related field from a reputed institution is preferred. Diploma holders possessing relevant work experience will be considered.
• Proven experience in operations support, invoice management, and project coordination within the telecommunications/ FMCG industry will be an advantage.
• Proficient in Microsoft Office (Excel, PowerPoint, Word and Outlook)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Responsible for handling in-bound calls, facsimiles and email requests for general enquiries within the hospital targeted service standard levels.

Requirements:

• Diploma in any discipline / GCE O Levels
• Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a Non-sales role
• Able to provide quality customer service to patients over the phone
• Good communication skills

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Officer

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

T.E.A.M. Student Care - Join Us!

If you are passionate in mentoring & teaching children aged between 7 to 12 years old, we Welcome You to our Big Family!

We are Unique!

• Low teacher-student ratio! Community-based student care!
• Study Hard! Play Hard!
• Mid-career switch? Fresh graduates? No experience? Have the Right attitude? Have a passion in mentoring young children? We are ready to guide you!
• We match the job responsibilities to your strength and your work-family commitments!
• Nobody is Perfect! We work as a TEAM!

Work locations:

• Tanjong Pagar (Singapore 089774)
• Henderson (Singapore 159545)

Job Criteria:

• Minimum GCE O Level
• 5-days week Monday to Friday, working hours between 12.30pm to 7.30pm
• Final package depends on working hours preferred, qualification and teaching responsibilities!

Marketing Director

About Us

Quintessential Education (QE) is Singapore’s leading provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. Over the past 9 years, we have built a strong presence on a high-price, high-quality positioning. We are a fast-growing business looking for a dedicated and talented addition to our team. From enquiries to customer engagement and management, you will help shape the voice of our company and communicate with an international clientele to grow our business.

We are committed to providing an industry-defining service to help our students achieve academic excellence, ignite opportunities and guide them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your community. You should be able to work with the team to meet deadlines and instil a culture of continuous work improvement.

You should have a strong track record in sales, excellent communication and interpersonal skills, and a passion for education. The successful candidate will be able to work independently and as part of a team, and be comfortable working with high-level executives and decision makers. You will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

• Handle tuition and university applications enquiries, present our programmes, match appropriate tutors and mentors.
• Generate leads through marketing and networking on social media platforms
• Collaborate with the marketing team to develop and implement effective sales strategies
• Collaborate with tutors to design and market niche education courses and curriculum
• Design marketing materials (Emails, Webinars, Posters, Social Media, Brochures etc.)
• Attend industry events and trade shows to promote our services and build relationships with potential clients
• Conduct sales presentations/webinars to potential clients, including online and in-person meetings
• Close deals to drive enrollment in our academic programs
• Collaborate with relevant stakeholders and partners, manage external agencies/partners and clients to boost sales
• Handle VIP High-Networth students and parents on an academic butler basis

Job Requirements

• Bachelors’ Degree in relevant field

• Preferably >2 years experience in related industries

• Good communication and interpersonal skills

• Strong research and analytical skills

• Keen eye for detail

• Good attitude to learn and improve

• Strong time management and organisation skills

• Task oriented, conscientious in task documentation

• Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

• Ability to work independently and as a team

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook), Notion, Airtable, Photoshop, Video-editing (Capcut)

• Excellent verbal and written communication in English and Chinese (Command of Korean and Japanese are welcomed as well) as we have Chinese, Korean and Japanese customers whom prefer conversations in their native languages.

• Knowledge of Canvas, Chatgpt, Tik-Tok, Instagram, Wechat, Xiaohongshu, Google Ad, Google Review

• Knowledge of University Admissions in US/UK/Singapore/Australia/Hong Kong/China

What You'll Learn

• Analytical skills

-You’ll learn to analyse the latest market trends and conduct consumer research

-You’ll be able to determine areas of opportunities or improvement of our brand’s product/service

• Develop your communication skills and handle enquiries of high net worth parents from an international clientele

• Coordinate with specialists and conduct briefings and training

• Build your leadership skills

• Oversee brand strategies and activities

• Lead the creative development of brand strategies

• Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

- Working Hours: 10am-7pm, Monday to Friday, In-Office (4 Days)

- Salary: $4500-7000 per month. Additional performance and team bonuses apply.

Other benefits:

• Annual stipend of $500 for Specialist claim

• Annual stipend of $100 for Dental claim

• Annual stipend of $500 for Personal Development

- Commitment: Full-time/In-Person

- Expected Start Date: 01/01/2024

Office Location: 545 Orchard Road, #14-09, S238882

Interested parties should email their CV to hr@qeducation.sg. and complete this form at https://airtable.com/appLOyBp6pO9hqRch/shrvuh9XnleFVLAkN.

Shortlisted candidates will be invited for interviews and assessments.

#education #IB #operations #QE #IGCSE #MYP #PYP #internationalschools

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Service Desk // L1 Support Engineer

Salary: SGD 2,000 - SGD 2,500

Working hour: 8am – 5pm / 10am – 7pm

Working day: Monday - Friday

Working location: Ang Mo Kio / Changi / Loyang

Job Responsibilities

• Log and categorize all incidents reported via email or phone
• Issue Incident ID to incident reporter
• Perform first level problem isolation, troubleshooting, bypass, recovery and resolution
• Escalate problems not resolved to appropriate 2nd level support parties
• Track/monitor problem status and follow-up with resolving parties
• Update resolved problems in the incident management system and inform the incident reporter
• Analyse problem causes/trends and coordinate corrective/preventive actions
• Generate monthly reports on trend and cause of problems
• Co-ordinate the rectification of simple faults such as jammed printers, virus scanning and removal and reconfiguration of the workstation settings
• Liaise with third party vendors for replacement parts/components and rectification of faults if the equipment is still under warranty or under maintenance
• Log Service Requests and track till closure
• Track and alert on SLA timelines and breach for incidents status and ageing
• Document and maintain Service Desk administration guides and SOPs

Requirements:

• Possess relevant technical IT skills or knowledge.
• Experience in technical skills: setup, configuration, troubleshooting and knowledge.
• Must have cloud experience such as Azure, Windows 365 or Office 365.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

1. Adheres to principles and practice of infection control, health and safety

2. Ensures equipment is clean, safe and in good working order and reports any defects to those in charge:

- Checking and calibration of equipment

- Preparation of dialysis machine

- Removal of medical consumables items from dialysis machine

- Machine disinfection / Chair clean-up

- Weekly cleaning of dialysis chair and machines

- Labelling routine/adhoc blood test tubes

3. Replenishment of medical consumable items for daily usage including cleaning and preparing of working trollies, including of white bags preparation

4. Assists with pre/post dialysis specifications: weight, temperature and other vital signs of the patient

5. Crowd control and distribution of patient dialysis cards

6. Serves refreshments to patients

7. Reports incidents / accidents immediately to the person in charge

8. Participates in nursing shift handover sessions and continuous quality improvement projects

Requirements:

- Diploma in any discipline/ GCE 'A'/'O' Level/ Higher NITEC / NITEC

- Able to commit to 2 rotating shifts

- Able to work min. 6 months

For interested applicants, please send in a copy of your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for client programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of Customer Care agents provisioned for client programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at Customer Care Centres and all Tracker Distributors
• Ensure no discrepancy in Customer Care Centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by Customer Care Centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement: Mondays to Fridays

Salary: $11-17/H (Depending on experience and qualifications)

Location: Near Outram Park MRT

Working Hours:

8.30am to 6pm (Monday to Thursday)

8.30am to 5.30pm (Friday)

Contract Duration: 6 Months

Job Requirements:

• Basic skills in Microsoft Applications
• Team player
• Good written and communication skills
• Good Microsoft excel skills
• Customer care work experience
• Fresh graduates with relevant work experience are welcome

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job description

RESPONSIBILITIES

• Manage enquiries and feedback of our customers through email and telephone calls
• Send reports and SMS reminders to patients
• Perform service recovery
• Booking of OGD & Coloscopy appointments
• Do triage (temperature checking)
• Generate sales lead by answering product and service questions; suggesting information about other products and services (upselling)
• Manage end-to-end workflow with retailers: order management and fulfilment operations.
• Support other operation initiatives and administrative matters such as purchasing processes.
• Manage and uphold the customer relations quality of our staff
• Provide admin support to Sales & Marketing Executive
• Telemarketing duties
• Support service-related initiatives or projects to enhance customer experience
• Other duties as assigned by supervisor

REQUIREMENTS

• Min. GCE ‘N’ Level with at least 1 year of working experience in Customer Service or Sales operations
• Approachable and friendly- enjoy communicating with people from all walks of life and have great interpersonal skills
• Ability to understand and resolve first level enquiries/ complaints in a professional and time manner
• Good customer service and communication skills and ability to work independently and a team player
• Proficient in MS words, excel

Job Types: Full-time, Permanent

• Manage/Assist front desk work including but not limited to scheduling appointments, answering phone calls/e-mails/text messages, following up with patients on results and side effects from treatments/products, registration of patients, dispensing of drugs and collection of payment, arrange home delivery parcels.
• Open to doing basic therapist work i.e. applying serum on patients, etc
• 5.5 days work per week
• Monday to Friday - 9am to 6pm. Saturday 9am to 1pm.
• Ad hoc duties assigned by Doctor/Manager
• We are looking for someone with the following attributes: 1. Ability to communicate clearly and succinctly 2. Ability to work effectively under pressure/stress 3. Ability to multitask 4. Team player 5. High EQ and high tact 6. Possesses excellent customer service skills – pleasant as you will be representing our clinic 7. Good spoken and written English. Will be an advantage if you can converse well in Mandarin, Malay and Bahasa. 8. Basic computer skills.
• Receptionist related work experience will be an advantage.
• Experience using clinic assist software will be an advantage.
• Without above are welcome to apply.

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Description

• Monday to Fri 9am to 6pm , Saturday (half day)
• Customer Fronting
• Enjoys customer service
• Attend to potential parents for cord blood storage plans

Requirement

• Min Diploma in any field of studies

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599