• Ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

• Assist Customer Service Officer / Manager / Management with any special projects assigned and provide backup to other CS team when necessary

• Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate

• Pursuing revenue generating activities with existing and new accounts

• Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements guidelines, policies, and procedures

• Work with customer logistics teams/departments, to develop and implement solutions for new business requirements in accordance with company guidelines

• Drive continuous improvement initiatives that will deliver sustainable improvements in service delivery

• Ensure shipping activities are monitored to ensure smooth deliveries to customers

• Ensure all order and billing are complete on schedule

• Ensure with the team that customer payments are up-to date

• Other ad-hoc duties assigned by Management

The duties and responsibilities are not only restricted to the above mentioned. The company reserves the right to add or amend the duties and responsibilities to you when it is deemed necessary.

Upon accepting the post the company expects you to discharge your duties to the best of your ability in a responsible manner befitting your position, bearing in mind that there should be co-operation and consideration for your fellow workers to achieve results and productivity.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.

• You will create policies and procedures and oversee the customer service provided by the team.
• The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
• To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
• These skills will prove invaluable when mentoring the representatives in your team and mediating with customers.
• An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Roles & Responsibilities

Job Description:

• Consistently maintaining regular observation and evaluation of child’s development and progress
• Ensure safety of each child through close supervision, whether in the classroom, play area, or any other areas in the school compound
• Conduct childcare routines in a manner that is prompt, hygienic and consistent with early child development practices. These routines include diapering, feeding, bathing, hand washing, napping and transitioning between activities
• Assist to maintain daily journal of milk feeds, solid feeds, diapering etc, in accordance to relevance for each age group.

Requirements:

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too

Benefits:

• AWS/ 13 month bonus
• Individual performance bonus (twice a year)
• Employee Excellence Award bonus
• Medical and Dental benefits
• Referral bonus

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 2 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking/ government industry is a plus

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Responsibilities:-

· Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers.

· Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard.

· Relevant Experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system.

· Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region.

· Establish a plan of action to resolve the problem and implement the network solution.

· Support change requests for network solutions & services.

· Participate in new business initiatives (e.g., digitization) as a Network SME, Implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.

· Manage and coordinate with vendors in achieving KPIs in system operations.

· Document process, procedures, work instructions, system diagrams, inventory, etc.

Required Experience and Skills:-

· At least Diploma in Computer Science or its equivalent disciplines.

· Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors.

· Minimum 3-4 years’ experience supporting regional network operations and implementation.

· Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs).

· Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring.

· Cisco (CCNA / CCNP), or other network certifications is preferred.

xFusion International Pte. Ltd. (hereinafter referred to as "xFusion") is a leading global provider of computing power infrastructure and services. xFusion continuously creates value for customers and partners and accelerates the digital transformation of the industry. Currently, xFusion is serving customers in 130 countries and regions, including 211 Fortune 500 companies and covering finance, carriers, Internet, transportation, and energy industries.

We, a subsidiary of xFusion in APAC region, are actively expanding in Singapore. We encourage everyone to bring his/her talent into full play by putting the right person in the right role. In xFusion, you will have infinite chances to develop your “Skill Tree” and achieve career advancement to next level.

About the Role:

The Service & Delivery Department is looking for an experienced Service Delivery Manager based in Singapore. You will play a major role to lead and manage projects delivery, monitor supply chains and logistics, perform technical issue management, liaise partners for service opportunities exploration and service quality improvement.

Key Responsibilities:

• Ÿ Coordinate customer, partners and China counterpart to support & escalated issues. Focus on result and customer satisfaction.
• Ÿ Monitor and track supply chain to ensure product shipment ETA.
• Ÿ Develop field support plan and change plan to guarantee service delivery quality.
• Ÿ Monitor FRU dispatch/return status.
• Ÿ Manage implementation projects during full life cycle. Including product shipping, Proof of Delivery, Site Survey, Primarily Acceptance and Final Acceptance.
• Ÿ Interface with partners in Singapore for skills and service quality improvement.

Qualifications:

• Ÿ Bachelor's Degree in Computer Engineering, Electrical Engineering or other related.
• Ÿ 8 years working experience in IT vendor or SI.
• Ÿ Familiar with X86 server architecture
• Ÿ Experience with project management
• Ÿ Good communication and presentation skills
• Ÿ Ability to manage multiple tasks at same time.

You will be an integral part of the team to provide support to the medical team

• Perform Cardiac investigations in the clinic
• Perform ECG, Treadmill, echocardiography test and any other cardiac test
• Assist doctor in reporting

Job Requirements:

• Singaporeans only
• Minimum Diploma / Degree in Cardiac Technology, Biomedical Science

Check Aber Care website for more information

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

You will be an integral part of the team to provide nursing care to acute patients at the Nursing Home or Day Care Centre.

• Support and provide assistance to the Nursing staff in providing the residents with basic hygiene and personal care on a daily basis
• Assist in Bathing and Changing of Diaper
• Participates and facilitate in both on and off-site activities with the residents
• Support therapists/ psychologist with interventions for residents
• Maintains cleanliness and tidiness of resident’s environment
• Responsible for data collection of residents’ progress

Job Requirements:

• Singaporeans Only
• WSQ Certificate in Healthcare (Nursing Care), HMI or equivalent qualification
• Preferably with one year of relevant experience in Home Care / nursing home / community hospital / Hospital setting
• Able to work Morning or Afternoon Shift
• Monday to Friday

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2000 - $2300
Location: Kaki Bukit

Responsibilities:

• Providing administrative and documentation support to the sales team
• Read and understand orders – to ensure it can be fulfilled smoothly.
• To ensure orders are placed correctly and timely.
• Keep track the delivery status of orders regularly to avoid late penalty.
• Respond effectively and efficiently to customer’s inquiries.
• Follow up with factory about the delivery schedule, technical clarification and documentation
• Maintain & update filing and database system regularly – QTN / Sales
• Support day-to-day operations – Prepare Proforma Invoice, follow up deposit/advance payment, shipping instruction and shipping documents.
• Prepare and apply of Certificate of Origin
• Any other ad-hoc duties as required.

Requirements:

• Relevant working experience.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Requirement

• Diploma/Degree in Information Technology or equivalent
• At least 1 year of System Support experience
• Skills on File Transfer/System Support/Java/SQL/XML/Oracle/SAP

Responsibilities

• Manage and monitor all data interfaces between systems
• Perform system patching, application patch deployment and reporting.
• Ensure the good levels of systems and application availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain and update security and vulnerabilities register.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Description :

• Provide receptionist duties at front counter
• Maintain filling system, coordinate appointments and other admin duties
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Minimum A / N / O level / Nitec/ Diploma in any courses
• No exp. needed, training provided
• Those with clinic exp. will be an advantage

Interested candidates, please forward your resume to [email protected]

EA Personnel No: R1333338
EA Personnel Name: Huang Jingsheng Kevyn
Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Brief Summary:

• Basic $3800 - $4200 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

As a Drupal Operation Support Engineer, you will perform 1st level support to our Digital properties. You will handle accounts and access provisioning, provide timely update to stakeholders, custodians and escalate to different teams for different priority issues meeting Service Level Agreement and to follow through the issues till resolution. Taking ownership of the issues reported, diagnose, and look into solving problems efficiently and thoroughly and have a mind to recover the service soonest possible to the Business teams.

Responsibilities

• Ongoing review of the monitoring to look out for any abnormality or improvement and work with internal/external teams to resolve or enhance the proactive monitoring
• Enhancing and maintaining knowledge-based documentation covering troubleshooting and problem resolution steps
• Participate actively in standup meeting and to share impending issues and provide suggestion, correction/preventive measures to Technical teams to fix
• Contribute excellence in a highly collaborative, team-oriented environment. Work with inter teams and vendors to support the Digital properties, manage the resolution of tasks/issues and improve the site infrastructure and resiliency
• Perform triage, identify root causes, corrective/preventive measures and provide workarounds or temporary solution to recover the service/site and be proactive of issues and configure and setup alerts where necessary to improve sites monitoring.

• Bachelors Degree in Computer Science/related fields or equivalent with at least 5 working years of experience in Drupal, PHP, JavaScript, and HTML skills
• Prior hands on experience on Drupal 8 and VueJS for at least 3 years
• Familiar with Drupal installations and competence with a wide range of web development technologies (HTML, JavaScript, CSS, XML, XSL T, JSP/Servlets) and frameworks (Drupal and Spring)
• Experience with a wide range of PHP content management systems, MVC frameworks, Jira and confluence, Linux - Command Line and Git, command line scripting experience with Perl or Bourne Shell or BASH, mySQL replication, backup, and query optimization, Cloud Architecture and CDN configurations
• Candidates with ongoing involvement in the larger Drupal community and knowledge with Site24x7, Splunk, New Relic, Opsgenie will be an advantage
• Knowledge of deploying on Acquia Drupal Environment and familiarity with CDNs, Memcached and Varnish

Work in shift duties, perform 24x7 on-call standby duties and/or duties beyond normal working hou

Fragrance & Flavor / Raw material company is looking for ;

Customer Service Assistant

* with 2-3 years'experience in similar industry

* singaporean preferred

* able to multi task & work indepently

* bilingual is advantageous

* Responsible for monitoring material transported and delivered for timeliness and legality

* Provide adminstration and customer service support in completing paperwork,documentation and customer enquries.

* Support with developing and preparing complex databases, reports, and/or presentation material for the logistics unit

* Responsible for preparing shipping documents such as Commercial Invoice, Packing Lists, and Bill of lading etc., for ongoing shipments and local delivery orders.

* Responsible for entering data into spreadsheets from multiple sources, as well as verifying input and calculations

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Concierge is responsible to contribute to the smooth and efficient running of the Rooms Division.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.

Entry Level - Junior Customer Service Executive

Company:

Export House Lightings (1978) Pte Ltd x 1 Opening

Export House (Singapore) Pte Ltd x 1 Opening

47 & 49 Senang Crescent, Singapore 416614 & 416616

Contact: Matilda Ng, +65 6748 5700 / [email protected]

Workweek: 5.5 Days

Mondays to Fridays: 0900 to 1730 Hrs

Saturdays: 0900 to 1300 Hrs

Looking for dynamic individuals for our Junior Customer Service Executive Position, no experience required, on-job training will be provided.

Duties:

1. Carry out daily logs checks for Deliveries of the day.

2. Handling and managing daily Calls from Customers and directing the individual to the most suitable person in-charge.

3. Filing and documentation of daily sales.

4. Assist the Sales Personnels with documentation location when needed.

5. Making sure delivery orders issued are dispatched, otherwise to inform on outstanding.

6. Check on Outstanding Sales Orders and follow through on reported issues.

7. Be responsible for keeping all documentations in neat order.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Perform patient assessment and provide appropriate medical interventions
• Assist doctor and carry out treatment and nursing procedures for patients
• Provide quality nursing care to ensure the smooth operations of clinic
• Perform basic and complex nursing procedures and treatment

Job Requirements:

• Relevant experience in Radiology department
• Minimum Diploma in Nursing
• Registered with the Singapore Nursing Board
• Experience in Interventional Procedure
• 5.5 Days

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA | Registration No. R24119504

Our company values our customers experience, we help our clients acheive their goals in getting healthier, stronger and improving their lives through Pilates and Physiotherapy. We are looking for someone to join our amazing passionate team!

Job Description & Requirements

REQUIREMENTS:

• Minimum 2 years' customer service experience
• Enjoys client interaction and service oriented
• Detailed, meticulous and able to work independently
• Ability to multi-task, prioritize, and manage time effectively
• Prior experience in admin/face to face customer service work
• 5 to 5.5 day roster basis, one weekend shift in a month

MAIN JOB SCOPE:

• MOST IMPORTANT: you smile and enjoy interacting with clients because you know you are the first person and the last person they see when a cleint walks through our door!
• Attends and replies to client inquiries and bookings through face to face, WhatsApp, phone call and email.
• Maintain general cleanliness and orderliness of the studio
• Ad hoc task as assigned