Job Summary:

This position is responsible for supporting all aspects of production within the distribution area. This includes assembly, test, loading of customer-specific software, packaging, inventory control, shipping, and any other tasks required to meet production targets.

Duties/Responsibilities:

• Ensure that all applicable processes and procedures are followed during the entire order building process

• Load customer-specific software on vision systems, barcode readers and industrial PCs, etc.

• Use production orders to select the correct material and quantities to build customer kits and validate those kits against the appropriate production orders

• Place material into the correct stocking location / pull material from the correct location

• Use delivery pick lists to accurately pick sales order material and quantities for processing

• Ad hoc duties as instructed by the supervisor

Required Skills/Abilities:

• High energy, self-motivated individual capable of performing order picking, system configuration, assembly, inspection, and kitting functions on customer orders

• Flexible and willing to take on a variety of tasks

• Excellent organizational skills and attention to detail.

• Ability to always maintain an elevated level of housekeeping and inventory accuracy

• Available to work overtime as needed

Education and Experience:

• High school diploma or equivalent.

• 1-2 years' experience in a warehouse or distribution center environment preferred

Physical Requirements:

• Prolonged periods of standing and walking.

• Must be able to lift 23 kg (50 pounds) at times.

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Overview of Role

The candidate is required to manage and lead:

• a team of NOC engineers in handling L1/L2 support which includes monitoring, ticketing and escalation, server patching, troubleshooting and handling service request.
• a team of Facility Administrators that supports and operates a secured network environment, and
• a team of DC (Data Centre) Operators that are deployed at customer’s Data Centre.

The DC Operator monitors operations within the data centre. He/She responds to common data centre infrastructure faults. He/She raises issues to data centre engineers and operations managers, based on incident management procedures.

Responsibilities

• Manage 24x7 operations and personnel.
• Optimally plan and deploy shift roster. Ensure staffing is maintained and meet operational devilerables.
• Participate in audits.
• Keep processes and procedures updated.
• Identify areas for process and efficiency improvement.
• Provides leadership and coordination on projects assigned.
• Train, mentor and develop staff to ensure successful performance.
• Train and orientate new joiners and supervision of day-to-day operations as part of BAU.
• Support initiative for automation & enhancement.
• Ensure staff follows procedures to communicate, report, and escalate incidents according to Standard Operating Procedures and escalation matrix.
• Liaise between two or more parties/teams to communicate and coordinate activities (eg. power maintainence, workstation maintainence, access, connectivity issues).
• Any other tasks as assigned by the management.
• 5-day work week. May have to stand-in shift duty (including public holidays) under unforseen circumstances.

NOC Related

• Manage the troubleshooting of major issues with NOC monitoring tools.
• Manage onboarding of infrastructure devices to monitoring service.
• Assign and manage the workloads of shift personnel.
• Continuously improve and develop systems to proactively monitor the infrastructure being managed.
• Generate key reports for management including but not limited to; system availability, service level agreements, ticket resolution and customer issues.

Facilities Admin Related

• Ensure communication to customers are accurate.
• Ensure secured network facilities are available and ready for customer’s use

DC Operator Related

• Develop an understanding of cross-functional processes to support partnerships with internal and external stakeholders.
• Comply with security and data management procedures and policies.
• Maintain a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
• Complete assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs).

Requirements

• Diploma and above. Appropriate qualification in computing and networking related disciplines preferred.
• Able to work independently with minimal supervision.
• Effective communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a fast-paced work environment.
• Strong network troubleshooting, process workflow and communication skills are a requirement.
• Knowledge in data centre facility operations is an advantage.
• At least 2 years of supervisory experiences in a 24x7 shift environment is an advantage.
• Certification in ITIL 4 is an advantage.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Responsibilities

• Performing laboratory tests in order to produce reliable and precise data to support scientific investigations;
• Carrying out routine tasks accurately and following strict methodologies to carry out analyses;
• Preparing specimens and samples;
• Constructing, maintaining and operating standard laboratory equipment, for example centrifuges, titrators, pipetting machines and pH meters;
• Ensuring the laboratory is well-stocked and resourced

Requirements

• Min Diploma in Chemistry, Biotechnology, Biomedical Science or equivalent
• Excellent communication skills
• Meticulous and able to handle numbers
• Proficient in Microsoft Office
• Able to start work immediately as position is urgent

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

Administrative

• Provide administrative duties, like filing administrative documents, data entry
• Preparing purchase orders, delivery orders, invoices for all office related services
• Order office supplies
• Update Office Expenditure list
• Maintaining equipment inventories List and evaluating new equipment
• Responsible to supervise and inspect contractors' works, i.e. Security and Cleaners
• Responsible for the maintenance and upkeep of office including CCTV system, AV system, Fire Extinguishers, Furniture and all properties in office

Receptionist

• Manage incoming calls and direct to the intended parties
• Take and deliver timely messages to the intended recipients
• Receive visitors in the office and direct them to the meeting room
• Ensure full compliance of MOM safe distancing measurements are comply to .
• Handle all incoming, outgoing, local and international mails & courier deliveries
• Assist in conference call bookings and arrangement when required
• Coordinate with travel / hotel providers as and when necessary

Others

• Back-up for Admin Manager
• Any other ad hoc duties as assigned by the Admin Manager

Requirements

• Minimum O levels
• At least 3 year(s) working experience in a similar field
• Preferably junior executives specializing in clerical / administrative support or equivalent
• Have good computer application knowledge (eg., Excel, Words, Power Point, etc.)
• Have good phone etiquette, anticipation, analytical skills, with problem solving aptitude.
• Excellent communication skills, both written and spoken in English

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Location: Tampines Care Home

Job Responsibilities

• Assists the Operations Support Executive (OSE) to support the Centre Manager (CM) to ensure smooth delivery of all support services of the Care Home and maintain targeted performance standards
• Assists to coordinate and execute various operational support services in providing day-to-day operations such as general facility cleanliness and maintenance management, equipment maintenance, food and laundry services for residents, general logistics support, safety and security services.
• Assists to manage the outsourced vendors with the OSE, support the CM in regular performance meetings to ensure that contractors’ performance is up to stipulated service standards
• Assist the OSE and CM to supervise and work closely with the following staff:

1. Facility Assistants and / or outsourced vendors to ensure and upkeep the cleanliness of the general and common areas of the Care Home premise(s)
2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s)
3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s)
4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers if the Care Home has catered for the headcount.
5. Healthcare/Facility Assistants or outsourced food vendors to ensure the safe and proper management, kitchen cleanliness, handling, plating and delivery of food to residents
6. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements

• Ensure proper upkeeping and maintenance of administrative records for food provision, laundry services, equipment maintenance, workplace and fire safety records
• Adhere to procurement protocols for the procurement of equipment, supplies, etc, including preparation of documents required for procurement process, taking delivery and entering invoices for claims purposes
• Assist OSE to collate monthly duty roster for the respective section within the operations department, and collate operational statistics and assist in the preparation of reports
• Any other duties as assigned by the OSE, CM or Directors

Job Requirements

• Diploma holder with at least 1 to 2 years of relevant working experiences
• O Level / Nitec / entry level candidare with no prior experiences are welcome to apply
• Proficient in Microsoft Office
• Meticulous with an eye for detail
• Good communication skills and able to work well with others
• Candidate must be comfortable to work in Chinatown

Added advantage

• Knowledge of security operations, fire safety and work place health safety
• Ability to troubleshoot basic M&E systems and perform simple maintenance
• Candidates with experience in healthcare operations, facilities management, workplace safety or fire safety are preferred

Responsibilities:

• Washing and appropriately storing all cooking appliances, instruments, utensils, cutting boards, and dishes.
• Assisting the Cook with the preparation of meal ingredients, which includes washing, cleaning, peeling, cutting, and chopping fruit, vegetables, poultry, and meat.
• Sweeping and mopping the kitchen floors as well as wiping down kitchen walls.
• Assisting with the unloading of delivered food supplies.
• Organizing and correctly storing food supplies.
• Promptly transferring meal ingredients from storage areas to the kitchen as per the Cook's instructions.

Requirements:

• Proven experience assisting in kitchens.
• Sound knowledge of food health and safety regulations.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• Excellent organizational and time management skills.
• Effective communication skills.
• Able to work on weekend and public holiday.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description: Receptionist cum Admin Support

• Authority: New Town Primary School
• Location: 300 Tanglin Halt Road Singapore 148812

Position Overview:New Town Primary School is seeking a qualified and dedicated individual to fill the role of a Receptionist cum Admin Support. The selected candidate will be responsible for handling front desk counter functions and providing administrative support to facilitate the teaching and learning functions of the school.

Contract Details:

• Contract Period: From March 1, 2024, to December 31, 2024.

Working Hours:

• Mondays to Fridays (except Wednesdays): 7:30 am to 5:00 pm (inclusive of 1-hour lunch break)
• Wednesdays: 7:30 am to 4:30 pm (inclusive of 1-hour lunch break)
• Off Days: Saturdays, Sundays, and gazetted public holidays

Scope of Services:The selected Personnel will be responsible for the following tasks:

• Handle counter services and assist walk-in customers.
• Attend to all incoming phone calls, inquiries, and deliveries.
• Administer first aid to pupils when necessary and contact parents of unwell students.
• Route postal mails and courier deliveries.
• Collate and compile consent forms, survey forms, and data.
• Perform administrative tasks using basic Microsoft Office, including data entry, document preparation, and creating presentation materials.
• Assist in printing and lamination of materials such as teaching aids.
• Support major school events.
• Any other work as assigned by the supervisor.

Qualifications, Skills & Experience:The ideal candidate should possess:

• Effective team player with excellent communication and interpersonal skills.
• Ability to work well under tight schedules.
• Independence, resourcefulness, and a high level of commitment.
• Preferably 3 years of relevant experience.
• Proficiency in IT applications, especially Microsoft Excel.
• Standard First Aid trained.
• Minimum qualifications: Higher Nitec or Nitec, GCE 'O' or 'N' Level certificate, or the equivalent.
• Preferably Mandarin-speaking

• Detailed JD:
  • Assist Helpdesk manager in managing day to day operation of Helpdesk
  • Assist Helpdesk manager in managing client on the daily reporting
  • Real Time Monitoring of daily operations to departmental objectives & KPIs are met
  • Monitor agent’s weekly performance using available data
  • Identify training and development needs of agents to bridge competency gaps.
  • Work with trainers and QA to ensure agents are appropriately trained, coached and evaluated
  • Ensure team members’ compliance in operations policies and processes
  • Provide the necessary leadership/guidance to team members to achieve Contract SLA.
  • Lead, motivate and supervise agents to ensure that Customers’ requests are answered promptly, of consistent quality, and in accordance to stipulated performance standards
  • Coach and appraise Agents on their daily tasks and achievement of individual and departmental KPIs
  • Conduct regular huddles / meetings with agents to ensure that they are kept informed about ongoing changes and updates (eg share important updates like survey participation rate, calls handled the previous day, unique cases so agents are kept updated)
  • Ensure all knowledge base (eg. SharePoint/Confluence) for Helpdesk are all up to date
  • Evaluate and resolve customer’s complaint and ensure that they are dealt with expeditiously and satisfactorily, reporting service failures to source and making recommendations to prevent recurrence.
  • Continuously review roster to ensure optimal resource utilization, enhanced productivity, and sufficient coverage of both agents and Team Leads across Helpdesk operational hours
  • Promptly alert and escalate potential issues to ensure minimum disruptions to Helpdesk
  • Work closely with the Helpdesk Manager to communicate, implement and co-ordinate company policies and procedures to agents and ensure compliance
  • Provide structured feedback and recommendations for tool and process improvements on an ongoing basis
  • Perform other duties and responsibilities that may be assigned to you by the management for the effective implementation, maintenance, and continual improvement of Helpdesk.
  • Provide regular staff engagement including but not limited to Daily Operations Floor Meeting,
  • Monthly 1:1 coaching session with team members; Quarterly team bonding session
  • To take over level 1 escalation from agents. To call user to resolve the issue for user.
  • Live and inspire agents to live the corporate values, contributing to the success of company culture. Pride in Customer Excellence . Pleasure to work in a team . Respect your commitment

Skills

• 3 to 5 years of work experience in the related field is preferred for this position.
• 3+ years of leadership experience directly managing others
• Strong time management skills and motivation to exceed expectations.
• Ability to multi-task
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Degree or diploma in any discipline.
• Strong leadership skills
• Good knowledge and understanding of top-class customer experience.
• Passionate about how customer service can contribute to the success of any businesses.
• Proactive and positive in resolving issues.
• Experience with performance metrics
• Excellent written and verbal communication and interpersonal skills to coach, train and assist team members.

Experience in IT Helpdesk/ Service desk domain (Min. 1 year)

Knowledge on ITSM tool.

Excellent communication skills.

Basic experience in IT Support like OS troubleshooting / Networking / Application support.

Should have handled Global Service Desk operations,

Basic knowledge on Application Architecture.

Proficient on basic ITIL processes like Incident, problem and change management etc.

About IMCD

IMCD is a global leader in the sales, marketing and distribution of specialty chemicals and ingredients. We offer a range of products and services to a variety of industries, including pharmaceuticals, personal care, coatings, food and nutrition, and more. IMCD operates in more than 50 countries worldwide, with over 4,300 employees working to provide customers with tailored solutions and technical expertise. Our mission is to create value for all stakeholders, including customers, suppliers, employees, and shareholders, by delivering innovative and sustainable solutions that help customers achieve their business goals.

Through our people, their expertise, and the creation of open and lasting partnerships, IMCD is able to provide advice on formulation, production process and application, thus generating unrivalled growth for our partners. Headquartered in Rotterdam, The Netherlands, IMCD had a turnover of EUR 4,6 Billion in 2022

Customer Service Executive

Location: Singapore

Job Description

The main features of this position is to ensure that the needs of customers are satisfied by providing excellence in customer services and procurement within the framework of defined business processes and company procedures. This role reports to the Operations Teams Lead, Singapore.

Objectives

• To ensure the supplier goods availability through maintaining optimized stock levels by managing the sales order process (incl. delivery plan) as well as the purchasing activities.
• Manage good relationships with customers; be proactive to anticipate on any feedback related to the deliveries and stock availability.
• Regularly review and align with company policies.

Working activities and responsibilities:

• Ensure that all key data are entered into the system on time and that teams use full capabilities of ERP- system.
• Regularly review with sales team to manage demand planning, maintain stock availability and optimize stock level.
• Lead the purchasing on the process of supplier procurement to optimize the efficiency, benefits and control of the company.
• Manage customer complaints adequately within well-defined procedures.
• Keep good communication and relationship with customers directly as well as through local teams
• Pro-active communication with related supporting departments to ensure a smooth delivery process and appropriate checks and controls in order processing (i.e. weekly meeting with supply chain/logistics, finance accounting, etc.)
• Manage supporting documents completed as per schedule delivery, as well as Invoice delivery to customers.
• Optimize delivery schedule arrangements in conjunction with supply chain/logistics.
• Providing KPI report and analysis to management on regular basis (weekly, monthly).

Minimum Qualifications:

• Minimum of 3 years relevant experience in customer service in the trading/distribution industry
• Customer and service oriented, exceed customer expectations
• Has excellent communication (verbal and written), organizational and numerical skills
• Pleasant personality, can-do attitude

COMPANY DESCRIPTION

(Wang Caf, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites Kopi, Kaya Toast and Soft-Boiled Eggs.Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.

RESPONSIBILITIES

*Process customers orders and cashiering duties

*Food preparation and Coffee Making

*Clear plate and tables after customers have consumed the food

*Wash up the dishes and cups that were used by customers

*Attained Food Hygiene cert will be an added advantage or training will be provided

Whats app: 81880535

Our clients, various diverse Pharmaceutical, Life Sciences, Healthcare companies and Hospitals are currently looking for pleasant and kind Healthcare professionals who have a passion for serving in the healthcare industry.

Candidates with no prior experience are welcome to try! Full training will be provided!

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Responsibilities

· Assist in scheduling of future appointments

· Registration of patients

· Assisting the doctors and nurses in basic medical care if needed

· Data entry of patient’s particulars into the hospital system

· Handling phone calls and enquires and providing information

· Other ad hoc duties as assigned

Requirements

· Min GCE N/O or ‘A’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Office Admin / Admin Executive (Part Time)

• Saturday 9.00 a.m. to 5.00 p.m.
• Sunday 8.30 a.m. to 3.30 p.m.
• Salary ：$9/hr Weekday, $12/hr weekend
• Address: Bukit Timah Plaza
• No experience required.
• Microsoft office skills needed.

Office Admin / Admin Executive (Full Time)

• Saturday 9.00 a.m. to 5.00 p.m.
• Sunday 8.30 a.m. to 3.30 p.m.
• Weekday 1pm to 8.30pm ( 3 days)
• Salary ：$2000
• Address: Bukit Timah Plaza
• No experience required.
• Microsoft office skills needed.

Job scope

• General adminstrative duties and support
• Attend to whatsapp, walk-in enquiries
• Other Ad-hoc duties as assigned by management

Contact me @ whatsapp: 97596611 if you are keen.

• Serving guests

• Taking and coordinating orders

• Keeping counters and tables clean

• Maintaining a good relationship with diverse customers and amongst staff in the Restaurant

Pre-requisites

• With or without experience are welcome (training will be provided)

• With pleasant personality and a good team player

• Proactive and possess enthusiasm in learning

• Good communication skills is an advantage

• Ability to stand long working hours

√ Attractive Salary Packages

√ Referral Incentive

√ Performance Bonus

√ Medical&Dental Benefits

√ Training&Certification

√ Career Advancement

√ Annual Leave (from 8 days)

√ Staff Meal/Discount

√ Birthday Vouchers

Working Hours/Location

4/ 5/ 5.5 days work week/able to work on weekend and Public Holidays

• Novena

• Rotating Shift

To Apply:

Interested candidates: email the following details to [email protected]

- Resume / CV

- Date of availability, current and expected salary.

Or SMS/WhatsApp: 94747534

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Description: Administrative Support Staff

• Authority: Serangoon Garden Secondary School
• Location: 21 Serangoon North Avenue 1, S555889

Position Overview:Serangoon Garden Secondary School is seeking a skilled and motivated individual to fill the role of Administrative Support Staff. The selected candidate will play a crucial role in supporting the administrative functions of the school by providing efficient and effective office assistance.

Contract Details:

• Contract Period: From April 1, 2024, to March 31, 2025.
• Option to Extend: The contract may be extended for an additional 12 months, from April 1, 2025, to March 31, 2026, at the discretion of the Authority.

Working Hours:

• Mondays to Thursdays: 6:45 am to 3:45 pm (inclusive of 30 mins lunch break)
• Fridays: 6:45 am to 3:15 pm (inclusive of 30 mins lunch break)
• Off Days: Saturdays, Sundays, and gazetted public holidays
• Total Hours: 42 hours per week

Scope of Services:The selected Personnel will be responsible for the following tasks:

• Manning the office counter and addressing enquiries.
• Calling absentees’ parents to inquire about reasons for absence.
• Performing simple clerical duties, including printing, checking, and sorting out FAS and bursary applications, and informing parents of outcomes/collection of approval letters.
• Printing and arranging timetables.
• Sorting out hardcopy mails to respective owners.
• Updating staff absence records in the General Office.
• Performing any other administrative duties as assigned by the school’s management staff.

Qualifications, Skills & Experience:The ideal candidate should possess:

• Minimum O level or relevant experience in office/reception duties.
• Experience in working with schools will be advantageous.
• Strong organizational and multitasking skills.
• Effective communication and interpersonal skills.
• Proficiency in basic office software applications.
• Ability to work independently and collaboratively.
• Familiarity with school administrative processes is a plus.

The Role

Working with an industry market leader and alongside a highly dedicated team, the Field Service Technician will report to the Service Manager and Field Service Manager. The role will provide strong technical and maintenance support for our customers by performing planned maintenance or non-scheduled repairs in a professional manner for mechanical battery electric and internal combustion lift trucks.

Scope of Responsibilities:

• Report to the Service Manager and Field Service Manager regarding on-site repairs and/or maintenance calls and update daily on-site job cards.
• Complete a minimum average number of site calls per day.
• Coordinate with customers on site arrival, departure, truck service availability, and ensure that lift trucks are operating well before leaving the site; ensure that necessary work are completed satisfactorily before seeking customers' acknowledgement on the service job cards.
• Maintain an accurate record of all travel and worked hours for each job using the assigned tablets.
• Maintain the service van condition according to Company standards and ensure scheduled maintenance is carried out on the service van.
• Maintain tools and equipment according to the company standard and report any breakages or loss of tools promptly.
• Replenish and maintain service van inventory to the specific and appropriate levels.
• Participate in and conduct an accurate count during a van stock-take and provide accurate daily cycle count data.
• Ensure that on-site work safety requirements are complied with at all times.
• Understand daily work targets, completed jobs and/or sales of parts.
• Assist in ad-hoc projects or training matrix evaluations, when necessary.
• Perform a reasonable amount of overtime work to support business/customers' needs, when necessary.

The Right Fit:

• Nitec/NTC-2/3 or equivalent in Electrical or Mechatronics Engineering studies
• At least 2 years of working experience in maintenance repair and overhaul in industrial machinery or material handling equipment (lift trucks)
• Good working knowledge in electrical/mechanical aptitude or electro-hydraulic equipment will be advantageous.
• Experienced in customer service will be advantageous.
• Possess strong communication skills and proactiveness to resolve technical issues.
• Must hold a valid Class 3 driving license to drive the assigned service van for field work. Candidates with no driving license will be considered for workshop technician positions.

This position is based at our Branch office located at 15 Tuas Avenue 8, Singapore 639230.

If you are looking for an opportunity to develop a career in a challenging and fast-paced environment with a global market-leading company, please send in your resume today!

1. Carryout equipment commissioning, servicing, and repair of electro-hydraulic driven machinery locally as well as in the region.
2. GCE ‘N’ level, ITE in Electrical or Mechatronics Engineering with 3 to 5 years’ experience working with electrical / electronic systems in port handling or similar equipment.
3. Possess Class 3 driving license.
4. The position is based in Singapore, overseas travel will be required.

Job Scope

• Understand the requirements for course enrolment and registration of students.
• Handle calls and enquiries pertaining to courses promptly by providing accurate and timing information
• Liaise with trainers on the course schedule and course notes
• In charge of planning course schedule.
• submit End-Of-Day sales report.
• Submt daily report
• Prepare annual sales report
• Operate on whole set of student registration till end of course, including registation, monitoring headcount, opening for registration, uploading notes, assisting students in claims, students request etc.
• Must be flexible to work on 2 shifts: 8.30am -5.30pm or 1pm - 10pm, depends on course schedule. Saturday half day.

Requirements;

• Degree holders preferably with working experience
• Well verse in English, preferable bilingu
• Able to work 2 shifts 8.30am -5.30pm or 1pm - 10pm, depends on course schedule. Saturday half day
• Meticulous and service – oriented
• Strong administration and planning skills
• Proficient in IT

• Handle Administrative work
• Assist in Social Media marketing content when needed
• Classroom management
• Assist to coach and guide school homework to primary school children
• Assist to handle routine of the children and ensure their holistic wellbeing
• Conduct in-house enrichment classes and ensure lesson plans are delivered
• Answering to telephone calls, emails, and walk-in customers
• Issuing of invoices, fee collection and data management in CRM system
• Marking of assessment worksheets
• Interact with and engage children during group activities
• Handle administrative matters to support enrolments and centre operations
• Other duties at front counter
• Other operations and administrative duties as required
• Need to work on weekends
• Flexible working hours
• Locations: Punggol and Hougang