Purpose of the role:

Ensure on-time part availability

Order processing, administration and management of orders for assigned

customers

Main activities:

• Order management between customer and workshop
• Administer customer account, including ERP contract administration.
• Understand customer requirements and transform into fulfilment actions
• Ensure customer order status, weekly report are accurately generated and maintained
• Maintain regular contact with customers assigned, perform weekly, monthly and yearly review.
• Develop alternative solutions and make decisions to ensure order delivery to meet customer requirement
• Coordinate clarification of technical and commercial queries
• Inform relevant customers proactively on order status, especially for delays or critical parts
• Consolidate technical quotation, fulfil business quote and send to customer via ERP system.
• Continuous improvement/optimization of order fulfillment process, analyze metrics to provide insight and
• recommendations to improve organizations profitability and margin
• Any other duties as assigned by Supervisor

Job requirements:

• Diploma in any relevant industry
• No work experience required
• Excellent written and oral communication and presentation skills
• Strong work ethics, team player, customer oriented with meticulous mindset
• Self-motivated person who can bring ideas and improve our existing processes
• Proficient in Microsoft applications
• Fluent in English

• MNC
• 5-day work week
• Opportunity to lead the highest sales value team made of high-flyers
• Proven sales experience in Foodservice industry
• Be part of the organization's senior management team

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as Senior Sales Manager.

RESPONSIBILITIES:

Customer Management

• Lead the Sales team to manage highly professional business relationships with independent and group customers.
• Represent the company in the relevant chefs and industry associations playing an active role in supporting industry issues and young talent development.
• Represent the company in customer and industry events as appropriate.

Sales Targets

• In conjunction with the management team to identify the annual financial year sales & gross profit & budgets for the channels.
• Maintain the Sales team monthly targets reflecting the appropriate balance between achievable and motivating sales outcomes with a core focus on driving a strategic growth objective with profitability.
• Monitor customer responsibilities to ensure a balanced portfolio between teams with an appropriate commission objective for individuals and room to nurture customers alongside new business.

New Business Development

• Maintain a core team focus on basket growth to achieve additional product and categories in current customers.
• Engage closely with the Business Development and Procurement teams to grow sales in identified strategic brands and categories, ensuring that they have the relevant market intelligence, customer engagement and promotional execution from the sales team to ensure success.
• Be hands on alongside the sales team in development of strategic customer opportunities in identified channels, building on the existing supply chain to expand market coverage.
• Identify and grow new specialist channels as the industry develops.
• Work closely with the Marketing and Business Development team to deliver marketing programs that offer customers tangible value opportunities and drive increased sales.

Staff Management and Development

• Recruit new sales team members who have the required skills, an appetite to learn and enthusiasm for the contribution sales team make to the business.
• Identify the team behaviours, competencies and outcomes that contribute to success and support each team member to achieve these, reflected as the highest standards of service and support to the customers.

REQUIREMENTS:

• Bachelor Degree in Business, Marketing, or related disciplines
• Minimum 8 to 10 years of relevant experience in Sales
• Experience in leading high performing sales team
• Proven sales experience in Food industry
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

The Raffles Service Executive delivers friendly and professional service that meets guest’s call experience expectations and is able to answer all types of enquiries.

The position offers a centralised communication service in an efficient manner supporting all departments of the Hotel and is supervising Raffles Service Agents ensuring every call meets the standards.

Primary Responsibilities

Delivers Friendly and Professional Service

• Handles guest comments competently and swiftly.
• Maintains level of confidentiality and discretion of the guest, colleagues at all times.
• Ensures guests receive the experience as detailed in Brand Standard Operating Procedures (BSOPs), Raffles Hotel Singapore Local Standard Operating Procedures (LSOPs) as well as Forbes 5 star/Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Close cooperation with Raffles Butlers team.
• Ensures smooth operation of the department by attending to incoming calls, fax and emails that are pertaining to room and F&B reservations or general enquiries.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Ensures service standards and individual performances are aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Provides Experience that Exceeds Guest Expectations

• Is well versed with the preference of guest’s and provides all guests with the consistent service anticipating needs in advance.
• Leads a Heartist® approach to guest experience/service together with the Reservation team.
• High emphasis on the reservation experience for LCAH members.

Supervision of the Raffles Service Team

• Supervises and ensures 24-hour shift coverage of the department and is able to personally cover any role or duty if required.
• Carries out any other duties as and when assigned by Raffles Service Manager or Raffles Service Assistant Manager.
• Ensures smooth operations of Raffles Service by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained and follow WSH guidelines.
• Addresses any security incidents and guest complaints to Raffles Service Manager or Raffles Service Assistant Manager and reacts proactively when suitable and appropriate.

Involvement in Wider Job Function Actions/Relationships

• Works closely with the restaurant managers to maximise the capacity of the restaurants.
• Assists guests with a seamless reservation process by providing restaurant and bar information, reservation confirmation and / or reservation changes or cancellations and other special requests.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Maintains complete knowledge of all Food & Beverage offerings and hotel services and features.
• Ensures all duties and tasks are carried out according to the required standards as prescribed by the hotel.
• Builds a positive relationship with the restaurant managers, assistant restaurant managers, service executives, associates and hostesses/hosts.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Designs, revised and applies emergency backup plan for communications systems in case of PABX failure.
• Supervises technical and operational data availability at all times.
• Leads and trains team to be fully equipped and knowledgeable on telephone system in compliance with the hotel network policies.

Contributes to Financial Performance Enhancements

• Cooperates with all departments and all others to cross-sell and promote Raffles Hotel’s products and services.
• Communicates and rolls out the annual upsell strategy and supports the team to achieve goals as set by management.
• Performs any other duties and responsibilities that may be assigned.

Job Title: Centre Assistant

Location: 1 Marine Parade Central, Singapore 449408

Job Type: Full Time

Job Summary:

We are seeking a dedicated and enthusiastic Centre Assistant to join our new H&C Chinese Art Centre in Parkway Centre. The successful candidate will play a key role in supporting the daily operations of our center, ensuring a positive and productive learning environment for students. The Centre Assistant will assist with administrative tasks, student engagement, and general operations to contribute to the overall success of the education center.

Responsibilities:

1. Administrative Support:

• Assist in maintaining accurate student records and databases.

• Handle inquiries, registrations, and scheduling of classes.

• Prepare and distribute educational materials and resources.

2. Student Engagement:

• Provide assistance to students with inquiries and support their needs.

• Monitor student progress and communicate with teachers regarding student performance.

• Coordinate and participate in educational events and activities.

3. Facility Management:

• Ensure classrooms and common areas are organized and conducive to learning.

• Assist in the setup and breakdown of equipment and materials for classes.

4. Communication:

• Communicate effectively with students, parents, and teachers.

• Handle phone calls, emails, and in-person inquiries professionally and promptly.

• Contribute to the creation and distribution of newsletters and updates.

5. Collaboration:

• Work closely with the Centre Manager to implement policies and procedures.

• Collaborate with colleagues to improve the overall efficiency and effectiveness of the education centre.

Qualifications:

• Fluent in English and Mandarin, to handle both English and Mandarin speaking customers.

• Diploma in Education/Teaching/Business Management or equivalent

• Minimum 1 year of working experience in an education center will be prioritized

• Previous experience in an educational or customer service environment is preferred.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficient in basic computer applications (Microsoft Office, Google Workspace).

• Passion for education and a commitment to fostering a positive learning

environment.

• Possess a passion for working with children.

Working Conditions:

• 5 working days per week with rotational off days on both weekday and weekend

• 8 hours of working a day

Job Highlights:

• Career Advancement Opportunities

• On-job training and career advancement training will be provided

We are looking for Field Service Specialists (Electromechanical) to join our team in Singapore.

The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Pre-requisites:

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Knowledge and hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Able to work independently with minimum supervision and own initiative.
• Willingness to travel.

The Job:

• Technical after Sales support to external, but also internal customers as required by the Company.
• Provide high quality field services to customers in APAC region remotely or visiting customers' site.
• Coordinate maintenance service projects between Raute's delivery units and customers.
• Carry on field service work during installation, commissioning, planned service and on-call cases.
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Follow-up and coordinate of spare part and maintenance service sales and co-ordination of service work schedule is also part of the job.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

We are hiring Contract to Long Term Dialysis Care Associate to work in reputable healthcare organisations!

Islandwide dialysis centres Needed

Training will be provided

Job Description:

- Checking and calibration of equipment

- Preparation of dialysis machine

- Removal of medical consumables items from dialysis machine

- Machine disinfection / Chair clean-up

- Weekly cleaning of dialysis chair and machines

- Labelling routine/adhoc blood test tubes

Requirements:

· Able to multi task and work in a fast paced environment

· Job requires frequent walking and standing.

· Must be able to perform shifts (including weekends )

Apply now by sending your resume to: tammyyap@recruitexpress.com.sg for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Job Description:

• Classroom Management
• Behaviour Documentation and Reporting
• Lesson planning
• Planning and implementation of social/emotional/behavioural Interventions
• Curriculum mapping, individually-design instruction, individualized lesson-planning and IEPs
• Conduct assessments, manage grading, homework
• Maintain student records and communicate frequently with parents and centre staff as needed

Requirements:

• Advanced diploma in Early Childhood Intervention (Special Needs)
• Teaching experience in EIPIC or PPIP would be an advantage
• Knowledge of AEPS would be an advantage
• Experience working with young students with neurodevelopmental and diverse needs (18 months onwards) – minimum four years experience
• Strong command of the English language
• Knowledge of Mandarin would also be an advantage
• More importantly, heart and passion for neuro-diverse kids

We’re hiring: Service Crew

Join the fun team at COL and work with people who are passionate about what they do.

COL is a new restaurant and bar in the heart of Keong Saik with casual dining and amazing food and cocktails.

Led by Chef Colin Buchan with extensive experience in London and Singapore working with Jason Atherton, Gordon Ramsay, Marco Pierre White, and Angela Hartnett.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts
• Able to work on Public Holiday and Eve

Key Benefits:

• The opportunity to be part of an exciting and progressive start up venture with a drive and ambition to expand
• Competitive salary
• 5-day work week (Mostly Sunday & Monday off)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL
• Meal Allowance
• $100 Transport Allowance
• 14 Annual Leaves (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

Responsibilities:

1. Embrace the vision, mission, philosophy and core values of the Centre.

2. Assist Centre Leader in the development of the Centre’s strategic plans.

3. Supports efforts to foster a culture of care and trust, mentoring, collaborative professionalism and continuous development in Centre.

4. Oversee management and optimisation of Centre resources and the implementation of specific Centre programmes, initiatives and events.

5. Work closely with team to ensure quality of the curriculam and pedagogies in Centre.

6. Facilitate Educators to set direction for parent partnership, community engagement and talent management.

7. Perform any other duties as required.

Requirements:

1. Able to start in February 2024 or later.

2. Diploma in Early Childhood Care and Education with > 6 years in EC.

3. Specialist/Advance Diploma in Leadership.

4. Degree in EC will be an added advantage.

5. Self motivated and able to work independently with minimum supervision.

6. Work Location: JURONG EAST

Interested candidates are invited to apply online or send their resume to [email protected] or WhatsApp Perdaus HR @9873 3369.

We regret that only shortlisted candidates will be notified. Thank you!

• Position: Patient Service Associate
• Location: Across Singapore
• Working hours: Shift Rotation
• Salary (commensurate with experience): Up to $4,200 + Performance Bonus
• Duration: Permanent
• Industry: Healthcare

Main Responsibilities:

• Work with Operations Manager with planning and reporting activities
• Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale, and uphold company values
• Attend to patients courteously upholding quality service standard
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Assist radiographers / nurses if required (e.g: bring patients to the scanning room).
• Assists to prepare patients for scans
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Collect payment and provide financial counselling for radiological procedures
• Any other duties as required

Requirements:

• Minimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
• Experience in healthcare sector
• Good interpersonal and communication skills
• Good customer-service mindset

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require L3 support
• Work with the Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery or appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

World Kinect Corporation (NYSE: WKC) is a Fortune 500 company providing aviation, marine and land energy, logistics, and technology solutions to customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.

With revenues in excess of $27 billion and over 5,000 employees worldwide, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logistical support and price risk management.

Job Summary

Are you passionate about Aviation, or looking to break into this space whilst looking for a rewarding career? If so, keep reading…

As a Fuel Logistics Specialist, you will be the face of our Aviation segment, delivering exceptional customer service to our Global Clients. You will handle a variety of tasks, from coordinating fuel orders, resolving issues, providing quotes, and updating records. You will work in a fast-paced environment, where no two days are the same. You will need to be confident, calm, and decisive. We believe in flexibility, meaning you can balance working from home as well as in our state-of-the-art office in Singapore.

You will be part of a diverse and supportive team that spans four continents but works together as one. You will collaborate with other departments to solve complex problems and ensure customer satisfaction. We also collaborate with other departments to solve complex issues which results in a high level of customer satisfaction (99.8%) You will also have the opportunity to grow your skills and career within WKC, a leading company in the Aviation industry.

To succeed in this role, you will need:

• A natural curiosity and passion for all things Aviation-related.
• 2+ years’ experience in a telephone customer service or sales based role
• High standards of accuracy and attention to detail.
• Ability to meet and exceed Key Performance Indicators and Service Level Agreements
• Attention to detail is a must for this role
• Ideally coming from an environment where Governance, Compliance and Error rates are adhered to at all times
• A motivation to exceed expectations every day.
• A strong team spirit and a positive attitude.
• Empathy, professionalism, and respect for others.
• Excellent English communication skills (both written and oral).
• Adaptability and resilience in an ever-changing fast-moving environment.
• Proficiency with technology and multiple systems.

What personal characteristics help our team be successful:

• Self-motivated
• Adaptable and flexible
• Positive can-do attitude
• Striving for excellence
• Empathic

What can you expect to receive in return for your commitment:

• Working with industry renowned professionals
• A supportive and collaborative environment
• A personalised development plan to help you overachieve in your career
• The potential opportunity to travel and see the world

If you have these qualities and are ready for a new challenge, apply now and join our Fuel Logistics team!

Your primary responsibility will be to gather, analyze, and report on various service-related data to support decision-making processes within the organization. You will play a crucial role in providing insights and recommendations to improve service quality, efficiency, and customer satisfaction.

Key Responsibilities:

• Prepare and churn daily, weekly, monthly, or quarterly reports (as appropriate) stipulated by Customer’s Contract obligation; or at agreed time intervals, through the analysis of data, past trending records and Service Management Reviews
• Recommend areas of improvement that support Customer’s business requirements through gap analysis and periodic reviews; initiate Service Improvement Plan (SIP) as appropriate
• Ensure that data published is unchanged from creation to reception; by upholding to act with integrity and ensure that all data extracted and published are treated as Confidential
• Generate reports with accuracy, determine classifications by identifying trends, clarifying inconsistencies, and monitoring progress periodically
• Commitment to fulfill, ensure correct and accurate, valid data is published and timely delivery of Customer deliverables
• Perform integrity and quality analysis on data prior to publication, ensuring that business standards and customer expectations are being maintained
• Prepare and manage operational reports to improve the overall performance of the support teams; and highlight the pain points in the operational process
• Articulate and document the Service Level Agreement (SLA), and Operational Level Agreement (OLA) deliverables to achieve the outcomes expected by both AsiaPac and the Customer
• Propose reporting templates based on reporting requirements/descriptions per the Customer’s Contract schedule; ensure that access to the data sources is set up in order to produce the reports
• Work closely with the Operations and Service Delivery Teams to identify and define, value-add to existing reports, and discuss the structure, as required
• Support to deliver ad hoc reporting and analytics requirements to both customer and internal/senior management
• Contribute and support governance improvement on policies, standard ITIL processes, and procedure adoption, review and update related documentation; develop and maintain standard operational and service delivery templates, report procedural and work instructions documentation
• Support internal audits to ensure compliance with certified standards (e.g. ITIL, OSPAR)
• Take up and to lead small/medium projects or initiatives to improve the processes and toolsets
• Good understanding and familiarity with IT Operations background

Requirement / Pre-requisites:

• Proficiency in Microsoft Excel functions (Pivot tables, vLookUp, Conditional Formatting, Mixed Type Charts, Array Formulas, Macros, Microsoft Power Add-ins, etc…); familiar with using Power BI as an added advantage
• ITIL certified an added advantage
• Knowledge of Auditing Standards ISO20000, Quality Management System ISO9000 an added advantage
• High level of personal commitment, proactiveness, and sense of responsibility
• Demonstrate problem analysis and solution formulation ability
• Excellent customer service orientation and ability to communicate clearly; is meticulous and possesses good report-writing skills

Qualifications and Skills:

• Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
• Proven experience as a Data Analyst or similar role, with a focus on service-related data analysis and reporting.
• Strong analytical and problem-solving skills with the ability to think critically and draw insights from complex datasets.
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders effectively.
• Detail-oriented with a high level of accuracy in work output.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with service management concepts (e.g., ITIL) is a plus.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Procurement Senior Executive / Assistant Manager - Surgery Centre / Healthcare [3770]

Salary: $4,000 - $4,500
5 days, 9am-6pm
Location: The Heeren, Orchard

Job Description:

Manage end-to-end procurement processes, including sourcing and researching, cost analysis, inventory control, negotiating contract and processing purchase orders in strict accordance with the organization's policies and procedures. This role plays a pivotal part in ensuring efficient and cost-effective procurement processes.

~ Coordinate procurement operations with vendors and stakeholders.

~ Gather data on vendor performance to propose improvements.

~ Gather feedback on the effectiveness and efficiency of current sourcing strategies.

~ Highlight sourcing issues for management's action.

~ Maintain procurement database and documentation.

~ Maintain sourcing documentationin the procurement management system.

~ Maintain vendor information and records.

~ Maintain vendor contracts.

~ Monitor vendors' conformance to delivery schedules and product specifications.

~ Monitor vendor performance.

~ To perform operation duty assigned.

~ Working with other internal departments such as finance, sales, and operations to resolve issues and concerns

Requirements:

~ A diploma or degree in Business Administration or Supply Chain Management.

~ A minimum of 3 years of purchasing-related experience in the healthcare sector preferred.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

• 5 Days | 9am - 6pm
• Salary: Basic $3,000 - $6,500 (Depending on experience)
• Address: Fortune Centre ( Bencoolen MRT )

Requirements:

• A good degree in Civil / Structural Engineering from a recognized University.
• Minimum 3 years and above of working experience in a Civil & Structural consultancy firm. (Engineer with six years and above of working experience will be considered for a senior position.)

Responsibilities:

• Undertake design development and detailed designs
• Attend site/project meeting with client, consultants and contractor
• Familiar with engineering software and latest code of practice

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Descriptions

• To manage and ensure smooth daily operation of the child care centre
• To provide support and guidance to centre staff
• To provide curriculum leadership in the area of teaching and learning practices
• To manage administrative tasks within the centre
• To plan and implement all major centre’s event and celebrations
• To conduct orientation and briefing sessions for interested and new parents
• To adhere to teaching standards and safety regulations as established by the official sources

Job Requirements

• Minimum Diploma in Preschool Education-Leadership (DPL) or equivalent
• ECDA-certified L2
• Has a valid first aid certification
• Has at least 2 years leadership experience in a preschool setting

Locations

• North
• East

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Description:

- Contribute to IT projects for Antaes clients

- Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24 * 7 worldwide production support.

- Provide worldwide application production support for Supply Chain and regional support for Trade Finance systems within Asia Pacific.

- Independently debug and propose resolution/work-around for complex production issues

- Ensure root cause analysis is performed where necessary and manage resulting action items to completion

- Coordinate across various teams to effectively manage production issues and maintenance activities.

- Respond to User Requests, Incidents and follow up on Problems in a timely manner.

- Ensure issues are reported, tracked, followed up and escalated timely.

- Resolve or coordinate the resolution of issues with other internal teams and / or vendor.

- Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered

- Communicate and provide status updates onissues to business users, management team and other stakeholders.

- Contribute to preventive system monitoring and alerting, where appropriate.

- Support Change Management process and application releases.

- Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.

- Support IT Security activities e.g. health checks after security patches.

- Support End-of-Day and End-of-Month overnight batch runs.

- Perform and coordinate regular maintenance activities.

- Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise

- Analyze and challenge existing support processes to achieve continuous improvement.

- Contribute to the promotion of Antaes services on top of assistance provided to client.

Job Requirements:

- At least Bachelor’s Degree in Computer Science or related fields

Technical (Must possess)

· Competent level of expertise in ORACLE PL/SQL.

· Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands

· Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications.

Technical (Advantage)

· Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.

· Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.

· ITSM tool: ServiceNow

· Database performance & SQL tuning experience is a plus.

· Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Functional

· Good knowledge on Supply Chain and Trade Finance.

· Understanding and experience in ITIL concepts.

· Possess good analytical, problem-solving skills and self-motivated

Behavioural

· Good team player with strong analytical, communication and interpersonal skills.

· Results and client oriented.

· Able to work independently with minimal supervision but with a keen sense to escalate timely and appropriately.

· Flexible to work in shift, weekend or public holiday and on-call support.

ONE OF SINGAPORE’S TOP SME 1000 COMPANIES & LEADER IN OIL & GAS/ MARINE/ INDUSTRIAL SAFETY PRODUCTS IN JURONG IS LOOKING FOR SALES ADMINISTRATOR TO JOIN OUR TEAM.

www.noah.com.sg

COMPANY TRANSPORT PROVIDED FROM BOON LAY MRT

• PROVIDE SALES SUPPORT TO SALES TEAM
• ORDER PROCESSING
• LIAISE WITH CUSTOMERS
• ALL ASPECTS OF SALES ORDERS PROCESSING, DELIVERY ORDERS AND INVOICES
• INVENTORY CONTROL FUNCTIONS
• ATTEND TO CUSTOMER ENQUIRIES AND FOLLOW UP ENQUIRES
• ANY OTHER AD-HOC DUTIES AS ASSIGNED
• MIN 'O'/'A' LEVEL / DIPLOMA QUALIFICATION / FRESH GRADUATES
• ACCPAC OR ANY ORDER PROCESSING KNOWLEDGE AN ADDED ADVANTAGE
• GOOD ORGANISATION SKILLS & INTERPERSONAL SKILLS
• FRIENDLY, CHEERFUL DISPOSITION & CUSTOMER ORIENTATED
• PROFICIENT IN MS OFFICE
• TRAINING WILL BE PROVIDED

BONUS: PERFORMANCE BONUS

Job Description:

• Support department GM to collaborate with Headquarter in formulating project development strategies for metrology products in Singapore and Malaysia to align to organizational strategy and capitalise on potential project opportunities
• Manage and drive team collaboration with internal and external project stakeholders, endorse project deliverables to optimise project efficiency and performance
• Establish service delivery system in Malaysia and lead cross-functional integration on operations with Singapore team.
• Formulate strategies to optimise customer’s maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Manage and review regular service reports to evaluate impact of trends, and potential malfunctions and solutions.
• Support pre and post sales initiatives and drive customer renewals through exceptional service
• Manage departmental plans aligned to organisational strategies and frameworks to drive compliance with Workplace Safety and Health (WSH) and Environmental Management Systems (EMS)
• Manage continuous improvement and change management initiatives for time, cost and quality improvements
• Provide technical training on equipment and systems maintenance for new or complex equipment and systems and development opportunity to engineers
• Conduct regular communication with Japan’s factory and project team in Headquarter for project development and planning

Requirements:

• At least 15 years of engineering experience in semiconductor manufacturing industry will be advantages.
• Excellent interpersonal communication skills
• Excellent presentation skills
• Software proficiencies for Microsoft PowerPoint, Microsoft Word, and Microsoft Excel.
• Overseas travel is required.

Location: Ubi / Macpherson

Working days : Monday - Friday (830am to 530pm)

Salary range: $2,000 - $3,300 (depend on experience)

Job Responsibilities

• Managing Shipment Schedules
• Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
• Process and Generate Shipping Invoices and DO
• Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
• Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
• Checking and confirming order status on pick-up and deliveries.
• Maintain, Track and log information in the system.
• Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

Job Requirements

• Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility

• Additional responsibilities include, process development and continuous improvement and managing total productivity.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Drive Lean Warehousing System.

• Ensure safe work environment for all employees

• Administers and communicates company policies

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple warehouse sites operations.

• Management of ad-hoc overflows as requested by the customer.

• Drive cost saving & operations efficiency

Qualification Summary:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted